Hôtel Montmorency

Hotel looks very nice. I only stayed for one night so I can’t enjoy all the amenities.

Great to visit the medieval city by foot. Limited dining options if you don’t have a car.

Perfect location. We went to Carcasson Cite every night for dinner. It is just steps from hotel. Hotel staff very nice. Food was good in their restaurant. Parking is easy. Room had little patio, but too cold now. Patio door did not lock. Never fixed. Area feels super safe, though. Cite shops cute, mostly touristy. Amorino gelato there. Good stay.

The hotel had a great location and excellent parking facilities, but the room was impossibly small and the shower controls took me a half hour to figure out and could never maintain constant temperature. Consequently, we avoided showering.

The property is run down. It could use some upgrades. Air conditioning is shared by 4 rooms so doesn’t work. Decorating could be better. Cheap wall paper to cover old walls. Hallways painted black and carpet is dirty and worn.

We love how close it was to the fortified city. It was so easy just to walk across the street to the gate. Rooms were clean (wallpaper a little outdated but no biggie). We tried the spa as well and enjoyed it. Front desk very helpful

Room was basic & very small. Thin curtains with street lights shining through. A/C was too noisy to have on. Informed hotel 2 months in advance that we were vegan….still served yogurt, butter, cakes & pastries for breakfast. All we could eat was rolls & an apple. Plus is the location & parking.

Nestled in the shadow of the walls of the town of Carcassonne the hotel is the perfect base for exploring. Check-in was a breeze and, once settled, the staff helped us with directions to find a restaurant for dinner. They provided recommendations and tried to book but the restaurant was not answering. Breakfast was delicious with freshly boiled eggs to order and a plentiful selection of food. The only negative was that the car park entrance is potholed making entry difficult. There is a rear entrance that is flat but it would be good if the issues at the front could be fixed. All in all it was a great place to stay and I'd heartily recommend it.

Besides the helpful staff the location is fantastic.

Gorgeous hotel, lovely pool, great food, friendly staff and the cutest chien et chat. Ladies, take a mirror so you can do your makeup outside, as the spotlights in the bedrooms and bathroom make it tricky... Other than that, we loved it. What a location!!

Excellent place to stay for a visit to the wonderful city of Carcasonne. Convenient, safe parking on-site for 15 euros per night. Our bedroom was clean and comfortable, across the road from the main hotel reception but that wasn’t a problem. Lovely pool and pool area with sun beds, which we made use of.

Love this hotel. Friendly staff and safe and clean. 👍

Premium location: the fortress is right in front. You can walk from the front desk to the front entrance of the fortress in less than 10 minutes--closer to 5. Pool, bar, & parking all good (tight parking). Property consists of 2 hotels main & bldg across the street. I booked 6 mos. in advance for 2 people & still didn't get in main bldg. Add'l bldg rooms very small (even by European studs); you have to sit and pivot to fit onto toilet. Free bathroom amenities are a "community" shampoo/soap bottles in bathroom. Hence, rooms nothing great, but the fact you can get a hotel this close, w/ a pool, w/ a/c, near the airport, & a great view (from bar not your room) makes it worthwhile. Also, great bakery in walking distance. The staff was nice enough, the location is safe, and housekeeping does a great job. If you arrive late, you may not get a parking space so keep that in mind. We did not get the breakfast; we chose to walk to the bakery each day for coffee and pastries. Many nearby restaurants were simply average, but the tapas bar in the Fortress named, "Escargot" was very good. If you stay at Montmorency, take advantage of exploring the fortress in the evening when the crowds are gone. So, overall, I'd give it 4-stars because of its location.

Situated just a couple of minutes walk to the centre. The staff were excellent and very attentive. The outside space dares you to just sit, relax and unwind to soft music and a great cocktail menus.

Nice pleasant hotel, super location for Carcassonne la cité. Rooms clean and tidy, bathroom towels, plus another set of towels for the swimming pool. Toiletries in the bathroom. Secure parking at €15 per night. Swimming pool / jacuzzi area with sun loungers, and deck chairs. A lovely little secluded oasis in fact Breakfast is set without a choice, and table service. A small piece of ham, 2 small pieces cheese, a plain yoghurt, boiled egg, bread roll, mini viennoiserie, jam, piece of fruit, and some fruit juice (all with no choice, what you are given is what you are given ) whilst it's not awful, and local produce, for the price of €18 per person, it would be nice to have had a choice. Some people may like cereal for example, or an orange juice rather than apple juice being given, but it's not offered. I have a dairy intolerance, but yoghurt, cheese and butter was given to me. I explained my situation, and was told told no alternative was available. Mine isn't a lifestyle choice, so much of the breakfast I could not eat. I'm not alone with having a diet of non dairy, either by choice or not. I do feel the hotel could give some consideration to breakfast choices, especially for €18 per person

The Hotel is in an excellent position, pool area beautiful and Breakfast very nice. Bedroom was fine comfortable and quiet however bathroom was dirty with hair on the floor behind the door, was pointed out and room was cleaned but hair remained. Plug in bath blocked and dirty. No wifi however WiFi is advertised but cannot reach the rooms. This was mentioned at least 5 times during my stay and each time I was told there is WiFi and they would reset it. WiFi does not even show on the networks when searching for it. Not acceptable to advertise WiFi and not have it. Love that the hotel has a dog.

Pretty good overall but sink and shower were clogged. Some refurbishing needed is some rooms. Wear and tear visible in spots. Good A/C, great views, excellent bar, very friendly staff.

Lovely hotel close to one of the main gates of the medieval city of Carcassone. Many of the rooms are in a separate building behind the main hotel site but bar, breakfast, pool are at the main site. The room i had was an ok size with a good sized bathroom but was in need of some redecorating (wallpaper coming off the walls). Other rooms in my corridor looked nicer and individually decorated so i don’t think it was the same standard everywhere. The rest of the facilities were very good, including a very nice pool, lounger and jacuzzi! Very nice breakfast for €18 pppd with lots of local products.

Lovely stay

Room is little small but the hotel is across from the Medieval castle