Le Meurice - Dorchester Collection

I chose Le Meurice because of its reputation as one of Paris's premier palace hotels. While the property is beautiful and the location exceptional, the service fell far short of what I expected. The disappointment was not one isolated incident, but a consistent pattern of service failures. Our thermostat never worked despite two repair requests. The living room television stopped working on the first day and was never fixed. Housekeeping repeatedly failed to replenish washcloths, requiring multiple calls. Room service frequently delivered incorrect orders, including fried chicken instead of grilled, sautéed vegetables instead of steamed, and repeated beverage errors despite my dietary requests. My husband was also unable to order an item because the menus in our room, on the TV, and on the hotel's website had not been updated. Security measures during the King of Thailand's visit required guests to use a rear service entrance by the dumpsters, disrupting transportation and causing me to miss a scheduled tour. While the hotel offered gifts and upgraded transportation, those gestures did not resolve the inconvenience. Luxury hospitality is defined by anticipating guests' needs and resolving problems before they become recurring issues. Unfortunately, that did not happen during our stay. Le Meurice is a stunning property, but it did not deliver the level of service I expect from one of the world's great palace hotels.

Amazing staff, they just absolutely make this place, arguably the best hotel in Paris.

The hotel was a dream. The staff, the room and restaurant were incredible!

Beautiful recent restoration of hotel. An outstanding dinner one evening at LeMeurice restaurant. Breakfast was a disappointment (disliked the food preparation, e.g., soggy French toast, dry omelet, runny, blended scrambled eggs). Online declaration of no reservations for Bar 228 incorrect. As guests, turned away from the bar which had empty seating due to prior reservations.

This is one of the best hotels among many five star hotels I have stayed. Convenient location, nice decorations, rich history, accommodating staff, attendance to every details and spacious room. Bathroom is also quite a surprise.

The staff was excellent. Our experience was lovely.

Just amazing

Great hotel, great location, great staff.

It's the best hotel in Paris.

Very nice quiet and luxurious with attentive staff

EXCELENCE AS ITS FINEST

The most perfect hotel ever.

Le Maurice was one of the best hotels I've ever lived in. The staff were amiable. The location is perfect.

Like a dream… beautiful hotel with wonderful restaurant and bar with live music every night.

I’ve stayed for over 30 years watching it change hands a few times. It’s gorgeous but my bed was clearly a temp mattress and just a headboard and the rug was missing from the suite.

The staff act so formal and robotic. No personal and human interaction. Just greet you but are not warm. Also the continental breakfast was a choice of 3 croissants and a small fruit salad for $55. Total rip off!

Very unique and exceptional experience to stay in this lovely hotel. It’s amazing paintings around each corner of this hotel. Especially I would like to thank Chloe and Raphael in restaurant who introduced us to test great and authentic French cuisine. This is a lifetime trip we never forget.

This has got to be the most wonderful hotel I have ever stayed in. Besides being beyond beautiful, the staff is simply exceptional. I love that they have chosen to update the hotel by keeping the traditional style with just the right modern and tasteful touches. Outstanding in every way.

Amazing hotel with perfect service! The best staff ever! Quiet elegance at its finest!

The hotel and staff were amazing!!!…woukd definitely stay there again ..