Mercure Chartres Est

The room was clean and the staff was very welcoming but the bar and the restaurant were closed saturday. It's annoying after a long trip

Tout était parfait. L'hotel a été restauré avec goût. La literie de qualité apporte une sérénité de sommeil extraordinaire

Room was clean and Brekafast was good value with lots of choice on offer. Air conditioning in both our rooms wasn’t working so the rooms were hot, we informed staff but they just said it’s not working and nothing can be done.

An excellent modern hotel. The dinner was excellent and the breakfast superb. For the price it is a must visit hotel.

Good as this hotel is new But mandatory to pay at the beginning instead of end of stay.

Top propre calme et confort

Très bon séjour, hôtel impeccable, chambre propre chaque jours, c’est très plaisant. Accueil et employés très agréable.

Friendly helpful staff, very comfortable, clean room, bathroom and bed.

Very good helpful, professional staff. Clean, comfortable room, good shower and plenty of hot water. Good wi-fi.

Ik kies een hotel met restaurant en die is dicht, de airco van de kamer kan niet lager dan 19 graden, douche lekt en erg karig ontbijt.

Everyone was very nice. The place is a little tired. Fine for a night.

J ai beneficie d une chambre refaite donc agreable La salle du petit dejeuner est agréable , un plis avec les fruits coupés

Habitué de la licence, j'ai été plutôt déçu par trois points : - qualité de la literie. - chaleur dans les chambres avec clim inactive. - réponse de l'accueil quand je leur ai dit qu'il faisait trop chaud : "Ne vous plaignez pas vous n'étiez pas au 3ème".

Hotel très propre, les employés sont au petit soin, le restaurant est bon, le petit déjeuner bon. Petit bémol, j’avais la chambre 301 qui est proche de la chaufferie donc j’avais un bruit de fond de ronronnement mais avec mes boules quies j’ai néanmoins bien dormi. A savoir qu’on m’avait mis dans cette chambre comme j’avais demandé à avoir une vue sur le parking pour mon véhicule. Et malgré le fait d’avoir mis le thermostat au max je n’avais pas particulièrement une bonne sensation de chaleur; mais on n’y est malgré tout très bien et la propreté sur place m’a permis de me sentir tout de suite bien dans ma chambre.

Très bonne expérience, nous venons souvent dans cet hôtel et nous y sommes toujours très bien accueillis.

On way home from Spain, just a stop. But good value and clean. Disappointed the restaurant wasn’t open Friday/Saturday as there is not much within walking distance.

Excellent

The room was clean and the bed comfortable. The bathroom was clean, but needs refurbishing. There was plenty of hot water. We arrived on Saturday evening and were told that the hotel restaurant is not open at the weekend. This is not made clear on the booking page. However, there was a private booking for 80 people, on Saturday evening, so the restaurant was open, but no tables had been reserved for other guests. Food outlets are extremely limited nearby so we had to drive into the city centre to find a restaurant. Multiple road works, 30km speed limit and appallingly poor town planning made it very difficult to find our way to a car park near the city centre. Not a good experience, after a long drive from Calais.

Overnight stay en-route. Room immaculate with brilliant bathroom and powerful shower.Tesla EV chargers in car park. AC had failed but room not uncomforably warm

We booked an overnight stay. We’ve visited the Kyriad many times on our way through France and always find the rooms to be clean and comfortable, but our air conditioning unit did not seem to work, so we were too hot during the night. The bathroom was also very clean but our sink had a crack in it. The shower was good and the water nice and hot. The staff were extremely polite and friendly. We dined in the restaurant. The waiter was excellent and very attentive. The meal was very good. It’s a pity that the restaurant is not open at the weekend.