Novotel Lille Centre Grand-Place

Had a great stay. It’s within walking distance of many of Lille’s attractions. The room was comfortable and spacious. The staff were friendly and helpful. There’s a safe in the room and received complimentary drinks which I appreciated. I’d stay here again without a doubt!

15 of us had a great weekend stay here. Hotel was clean with a good options for food and drink. Conveniently located only 20 minutes walk from Eurostar and close to lots of bars, restaurants and shops on there

Good location, nice room, car park nearby

Older but refurbished hotel in great location. Rooms are ok but lack any wardrobe space.

The hotel is really good with great location and central to everything. It is a 5 minute walk to the christmas market and grand place which made it great. Rooms was very spacious and comfortable. Only down side With the rooms was that it doesnt have a eletric plug on each side of the bed. Breakfast was full of great varieties at a lovely price.

We really enjoyed our visit to the beautiful town of Lille and our stay at this hotel was excellent. It is ideally situated for exploring the town, approx 15 minutes walk from Eurostar terminal. Our room was spacious (3 adults) and clean. Although the sofa bed was slightly uncomfortable (mattresss thin), the bed was very comfortable. Staff were welcoming and helpful, arranging a taxi for our return to Eurostar. Breakfast was excellent, a great choice and regularly topped up. We didn’t dine at the hotel. We would be very happy to revisit.

C'est toujours un plaisir de séjourner dans cet établissement très central et avec un super accueil ! L'espace bar est de plus très chaleureux, et l'équipe a pris soin d'installer un magnifique sapin dans le lobby 🤗🎄✨️

They make to wait with my family for almost 1h20min as Expedia did not transfer my booking to them that’s frustrating

Staffs are very friendly and helpful. Nice breakfast and comfortable room

L'équipe de cet hôtel est formidable ! Nous y séjournons souvent.

L'équipe de cet hôtel est formidable ! Nous y séjournons souvent.

After moving from other hotels in Lille, we liked this one the best. The A/C was a little weak and the location was a walk from the main square, but I would recommend a stay here. The staff was very courteous.

Hotel staff extremely friendly and they were supportive of all our needs (including a surprise to a family couple with a welcome drink). Well located and friendly team. Thank you all for your hospitality!

The hotel was really nice, good breakfast, nice comfortable bar area. The rooms are average size, but have a really lovely bathroom. Very comfortable beds, I would definitely stay here again.

Mon hôtel préféré pour chaque séjour à Lille. Le personnel est toujours très accueillant, professionnel et chaleureux. Excellent rapport qualité-prix ; bar et lobby récemment rénovés et très agréables. Testé pour la première fois le petit-déjeuner en chambre et là encore un sans faute ! Localisation centrale, walking distance de tout (gare, magasins, restaurants, tout le vieux Lille...)

The location was excellent. Lots of restaurants and bars within walking distance. Downstairs, bar, and restaurant area appeared recently renovated however the rooms and upper floors could benefit from some modernisation. The rooms are a good size, comfy beds. Main issue is the acoustics, you can hear people moving about upstairs very clearly.

I liked the hotels location but there wasn't much else in the street it is located in.

Il est rare d'être si bien accueillis, qui plus est pendant les fêtes ! Le réceptionniste était aux petits soins et très professionnel ; la chambre parfaite ; les parties communes (refaites récemment) modernes et chaleureuses avec bar et équipe agréables. Emplacement parfait pour rayonner à pied dans la ville. Parfait et à refaire !

Around 10 Euro via uber from international Eurostar to the hotel ( walking be around 20 minutes) 5 minutes walk from the main city, very convenient to restaurants, shopping and sightseeing, staff was amazing, very helpful, room was lovely and clean, clean towels everyday, if i visit Lille again, this will be my first choice of stay

I had a few issues with this hotel. First, the gym is not open until 0700, and there is no flexibility in opening earlier. I got three different reasons from staff for the lack of flexibility. Gyms should be 24/7 to accommodate all schedules. Second, i booked a taxi through the hotel for the train station, which is less than a mile away. The taxi driver, who obviously knew the staff very well, charged us an outrageous 30 euros for the ride. I have never been so overcharged for a taxi in my 40 years of traveling around the world. He had no meter and did not warn us of the cost. The hotel should reimburse me for that charge since they clearly do business with him on a regular basis, and must know he is not ethical.