What do past guests say about Terminal Neige - Totem?

Terminal Neige - Totem is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

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Terminal Neige - Totem

Name: Terminal Neige - Totem
Address: Flaine Forum, Arrondissement of Bonneville, Haute-Savoie, Rhone-Alpes, France, 74300, Flaine Forum, Haute-Savoie, 74300, France
Rating: 9

Hotels

9.0

/10

Exceptional

119 reviews

What Guests Say About Their Stay

Jordan

10.0

/ 10

The hotel was excellent, fantastic location and great facilities. We would definitely go again.

James

10.0

/ 10

I’ve been skiing for thirty years and this is the best hotel for a ski break that I’ve ever encountered- great location, excellent facilities, magnificent food and the friendliest staff.

Linda

10.0

/ 10

Great location to ski out with ski lift almost directly across from ski room. Ski room has storage for your equipment, but bring a small lock with you. Breakfast at hotel was wonderful, as was the restaurant. Lots of food choices surrounding hotel as well

In the Area

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Flaine Forum, Arrondissement of Bonneville, Haute-Savoie, Rhone-Alpes, France, 74300

Main Facilities

Restaurant

24-Hour Front Desk

WiFi

Elevator

Terminal Neige - Totem is located in area / city Arrondissement of Bonneville. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

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What's around Terminal Neige - Totem

Flaine Forum, Arrondissement of Bonneville, Haute-Savoie, Rhone-Alpes, France, 74300

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Location

Terminal Neige - Totem is located in area / city Arrondissement of Bonneville.

About Terminal Neige - Totem

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Terminal Neige - Totem.

The hotel’s fitness center is a must-try during your stay here.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Terminal Neige - Totem exclusively for you.

With all facilities offered, Terminal Neige - Totem is the right place to stay.

All facilities in Terminal Neige - Totem

Others

General

Lockers
Smoking area
Fireplace in lobby
Banquet
Terrace

Things to Do

Hot tub
Spa
Sauna
Steam room

Public Facilities

Others
Elevator
Restaurant

Business Facilities

Meeting facilities
Conference room
Conference rooms

Hotel Services

Multilingual staff
Luggage storage
24-hour Receptionist

Sports and Recreations

Ski storage
Ski
Fitness center

Food and Drinks

Bar
Breakfast

Connectivity

Free WiFi

In-room Facilities

Accommodation Policy & General Information in Terminal Neige - Totem

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Fee for buffet breakfast: approximately EUR 20 for adults and EUR 10 for children
Pet fee: EUR 15.00 per pet, per night
Service animals are exempt from fees
Facilities fee: EUR 10 per person and includes use of: sauna; hot tub; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: EUR 1.70 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property.

This property is closed from June 19 2025 to December 11 2025 (dates subject to change).

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

16:00 - 05:30

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time	16:00 - 05:30 - Before 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Terminal Neige - Totem	96
Another facilities in Terminal Neige - Totem	Lockers, Smoking area, Fireplace in lobby, Banquet, Terrace

Frequently asked question in Terminal Neige - Totem

What are available facilities at Terminal Neige - Totem?

There are top facilites at Terminal Neige - Totem such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Terminal Neige - Totem?

The standard check-in time at Terminal Neige - Totem is starting from 16:00 - 05:30 while the latest check-out time is at Before 12:00

Does Terminal Neige - Totem provide breakfast?

Yes, Terminal Neige - Totem provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Terminal Neige - Totem

Terminal Neige - Totem has a 3.0-star rating.

How many rooms are available at Terminal Neige - Totem

Terminal Neige - Totem has 96.

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More Reviews from Other Guests in Terminal Neige - Totem

Overall Ratings & Reviews Terminal Neige - Totem

Other sources (119)

9.0

Exceptional

From 119 reviews

Cleanliness

9.2

Room Comfort

8.8

Service and Facilites

9.2

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Traveler Reviews Terminal Neige - Totem

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Top reviews

Jordan

10.0

/10

Reviewed 28 week(s) ago

Hotels.com verified review

The hotel was excellent, fantastic location and great facilities. We would definitely go again.

Caelia

10.0

/10

Reviewed 28 week(s) ago

Expedia Group verified review

Super friendly

Adam

10.0

/10

Reviewed 29 week(s) ago

Expedia Group verified review

Staff super helpful and location so convenient for ski lift & town centre

katherine

Leisure

10.0

/10

Reviewed 29 week(s) ago

Expedia Group verified review

Great stay and everything on your doorstep. Would stay again!

James

Business and Leisure Family

10.0

/10

Reviewed 41 week(s) ago

Expedia Group verified review

I’ve been skiing for thirty years and this is the best hotel for a ski break that I’ve ever encountered- great location, excellent facilities, magnificent food and the friendliest staff.

paul

Leisure with Children

8.0

/10

Reviewed 79 week(s) ago

Expedia Group verified review

Staff were great very close to lifts and food was ok a little repetitive but decent enough

Linda

Leisure Family

10.0

/10

Reviewed 86 week(s) ago

Expedia Group verified review

Greg

Leisure Family

10.0

/10

Reviewed 92 week(s) ago

Expedia Group verified review

Would recommend for a nice ski vacation. Would definitely stay here again

Christopher

Leisure with Friends

10.0

/10

Reviewed 134 week(s) ago

Expedia Group verified review

I would recommend this hotel. The hotel staff are warm, welcoming, approachable, polite and eager to please. The breakfast was good, although the evening buffet wasn't to my taste. Still, you can't have everything!

Craig

Friends and Family

10.0

/10

Reviewed 141 week(s) ago

Hotels.com verified review

Short break in Flaine. Hotel Totem is central located opposite a selection of restaurants and bars and about 50m from the main ski bubble. Trendy style bar and restaurant area looking out at the slopes. Very comfortable well equipped double room (with balcony). All staff were super helpful and nothing too much trouble. Excellent selection of cooked and continental breakfast options. Ski lockers conveniently located on the ground floor but they did get a little busy after 9am. Would definitely return.

Verified traveler

6.0

/10

Reviewed 197 week(s) ago

Hotels.com verified review

We stayed during pandemic, so the hotel was exceptionally quiet. We like quiet, but this was a bit depressing.

Harri

Friends and Family

10.0

/10

Reviewed 290 week(s) ago

Hotels.com verified review

Amazing place. Fantastic location- easy ski-in ski-out. Fantastic selection of food available each night. All staff were great too.

Verified traveler

Leisure with Partner

10.0

/10

Reviewed 295 week(s) ago

Expedia Group verified review

Very convenient and pleasant hotel for a skiing holiday. Our room had a good amount of space and a lovely view. The food was tasty although it would be nice if main meal accompaniments were rotated as the same few were on offer every night. Thoroughly enjoyed the old-school arcade games in the bar area. Meal system was a bit confusing at first and occasionally drinks service at the table was a bit slow.

Verified traveler

Leisure with Partner

10.0

/10

Reviewed 296 week(s) ago

Expedia Group verified review

Excellent location really close to ski lifts. Comfortable bar area and room was great although could do with some actual drawers in the bedrooms and some shelves in the bathroom.

Matthew

10.0

/10

Reviewed 298 week(s) ago

Hotels.com verified review

Fantastic hotel, great staff, excellent quality food, great location. If i had to be very picky: 1) king size bed was actually 2 singles pushed together, and mattress way too soft. 2) ski-in ski-out perhaps...but not snowboard in/out. 3) ski/boot room not heated so dont expect dry boots the next morning.

Siew Keong

Friends and Family

10.0

/10

Reviewed 299 week(s) ago

Hotels.com verified review

Nice contemporary decor with an adequate buffet breakfast and dinner. Nice relaxed atmosphere. Very convenient for skiing with pretty much ski in ski out from the ski room which could do with heating for boots though. Had a great stay.

Verified traveler

Leisure Family

6.0

/10

Reviewed 337 week(s) ago

Expedia Group verified review

Location was excellent. We were the last guests of the season which was obvious in the lack of restaurant choice and staff attitude.

Verified traveler

Leisure Family

10.0

/10

Reviewed 338 week(s) ago

Expedia Group verified review

I liked the view, the location, the staff, the atmosphere and decor, the restaurant (very good breakfast and dinner).

Vicki

10.0

/10

Reviewed 344 week(s) ago

Hotels.com verified review

Hotel in great position in resort, ski in/out, a few shops and restaurants within 2 minutes walk. 3 mins to main lift out of Flaine. The hotel was immaculately clean with very comfy beds and we had a great view from our balcony of the slopes. If you are stopping half board pay on reservation as it is much cheaper. The food looked good but we preferred to have a wander at night and find a restaurant. There are a handful that serve excellent local food and the normal chicken, steaks or burgers. All at French ski resort prices though. Our only moan was breakfast time. The staff did not clear the tables quickly enough and it was hard to find a table that had been cleared and reset, even though there were plenty of tables vacant. The buffet breakfast itself was great with a choice of full English, cereals, yoghurts, croissants and local pastries etc. Don't be put off by the appearance of the hotel from the outside. Inside is trendy and has a nice feel and very clean.

Wendy

8.0

/10

Reviewed 349 week(s) ago

Hotels.com verified review

Very helpful staff and excellent buffet dinner. Rooms on the small side

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.