Atrium Hotel Mainz, WorldHotels Elite

Hotel had all the amenities but seemed overwhelmed with the amount of guests. Breakfast service was slow and rooms were not thoroughly cleaned upon arrival. ( trash still in trash bins, room safe missing batteries)

Parking bad. Rooms old and outdated

We stayed in the "Comfort Double Room" part of the hotel, and the place was far from 4-star superior quality. It felt like an unmaintained 1980s relic with unpleasant red shag carpet and almost zero soundproofing. The room was objectively dirty and hazardous: Hygiene: There was active mold on the bathroom ceiling and in the shower grout. The toilet had a visible brown biofilm build-up under the rim, and the water faucet was covered in heavy limescale. Expired Food: I found coffee creamers that had expired over 100 days ago (Dec 2025) and minibar chips expired by two months. Security: While we were out, housekeeping took an active key card from our room without explanation. We had to go back to the desk to reprogram everything because we didn't know who had it. Service: Breakfast service was incredibly slow; it took a very long time just to get a coffee. Management provided a partial discount after I showed them the photos, but a refund doesn't fix these health and safety issues. If you book here, be very careful which wing they put you in.

Nice staff and hotel

Easy to get to. Access to motorways. Access FRA airpot.

Overall a very nice hotel, in its German way. Good quality is very good, however the menu is quite limited. Parking is a bit inconvenient, as you must print an inbound ticket but later change it for a coin at the reception every day. When in bldg two quite a bit to walk and a bit of a timewaster. Other than that I really enjoyed it. Beds are fair, room was very nice.

Great place and outstanding staff.

We decided to stay at this hotel to escape the 100-degree weather near Mainz. The AC and the pool gave us the relief we sought. The hotel and staff were great. My wife and I enjoyed a terrific dinner

Mainz downtown is far, but the hotel is amazing, good food and swimming pool. Staff very professional and kind.

Leon Alex and Romana made it so relaxing and very comfortable they were amazing and the property is well maintained the bicycle rides everyday in the orchards was amazing

Very good and clean friendly staff and great area

All good, nice hotel

Very comfortable hotel. The staff were excellent, breakfast was on point. Ill be back

An excellent location in Mainz Finthen. Very quiet and in a very small charming town. Hotel is very well equipped and nice.

Big room but aside from the hotel itself. Not great location. Good swimming pool.

The AC did not work. I was told maybe the room windows were open, but they were was not. I ended up opening the balcony to keep the room cool. The service provided by reception desk was okay. The pool was good.

Love every thing about the hotel. It got modern day facilities. A 5 star hotel for me

Very comfortable apartment room, great spa and pool!

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We stayed here because it was supposed to be great; the spa facilities didn’t even open until 2:30pm. The towels were cheap. There was very little in the way of shower gel, shampoo, or conditioner. We got a junior suite which was pretty expensive but all it did was give us a large bath (which was quite nice). We had the absolute worst massage in the history of massages… it was truly terrible. The restaurant was absolutely amazing! And the staff were all very nice and very responsive. It’s right down the street from a Michelin star restaurant…. And almost nothing else. If I’m being honest, we would have changed our reservation and gone somewhere else if it would’ve saved us money (it would not have in this case because we didn’t change the reservation in time and therefore would’ve been charged for another night) because this place wasn’t worth the money. It’s not a good location. You have to Uber everywhere. It was great having AC in the room though! Just not worth the price.