Hotel Kaiserhof

Hotels
8.6
/10
Very Good
641 reviews

What Guests Say About Their Stay

Gertrud

10.0
/ 10
Close to train station, but very quiet (5th floor room). Clean nice room. Very nice breakfast spread. Very convenient for walking into the old town, museums, restaurants, sights. Staff was very helpful.

Richard

10.0
/ 10
Nice hotel and safe area but the train station area has some people who are loitering. Not unusual for Germany

Max

10.0
/ 10
My stay at the hotel was excellent. I made good use of the gym spa. It is near the central station which is convenient and has a car park at the back. The old town is about a 5-10 minute walk away and is very pretty. Overall, I would stay here again.
In the Area
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Bahnhofstr. 14, Münster, Münster district, Nordrhein-Westfalen, Germany, 48143

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at Hotel Kaiserhof is a good choice when you are visiting Münster. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Kaiserhof

Bahnhofstr. 14, Münster, Münster district, Nordrhein-Westfalen, Germany, 48143
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General


In Münster (Innenstadtring)

Location


A stay at Hotel Kaiserhof places you in the heart of Münster, steps from GOP Variety Theater and 4 minutes by foot from Museum of Lacquer Art. This luxury hotel is 0.2 mi (0.4 km) from Münster City Museum and 0.5 mi (0.8 km) from Ludgeriplatz.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

GOP Variety Theater - 0.1 km / 0.1 mi
Museum of Lacquer Art - 0.3 km / 0.2 mi
Münster City Museum - 0.4 km / 0.2 mi
Clemenskirche - 0.6 km / 0.4 mi
Ludgeriplatz - 0.7 km / 0.4 mi
Stadtweinhaus - 0.7 km / 0.5 mi
Munster Christmas Market - 0.7 km / 0.5 mi
Townhouse Tower - 0.8 km / 0.5 mi
St. Ludgeri Church - 0.8 km / 0.5 mi
St. Lambert's Church - 0.8 km / 0.5 mi
Prinzipalmarkt - 0.8 km / 0.5 mi
Peace Hall - 0.8 km / 0.5 mi
Historical City Hall of Münster - 0.8 km / 0.5 mi
Picasso Museum - 0.8 km / 0.5 mi
Wochenmarkt Münster - 1 km / 0.6 mi

The nearest airports are:
Münster (FMO-Münster - Osnabrueck Intl.) - 35.9 km / 22.3 mi
Dortmund (DTM) - 57.7 km / 35.9 mi

The preferred airport for Hotel Kaiserhof is Münster (FMO-Münster - Osnabrueck Intl.).

Facilities


Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, which include 2 hot tubs, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a fireplace in the lobby.

Business Facilities


Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Münster? This hotel has 4951 square feet (460 square meters) of space consisting of conference space and 8 meeting rooms. Self parking (subject to charges) is available onsite.

Dining


Satisfy your appetite for dinner at Gabriels, a restaurant which specializes in Regional cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 8:00 AM to 11:00 AM for a fee.

Rooms


Stay in one of 100 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in Hotel Kaiserhof

Bar, Cafe and Lounge Hotel Kaiserhof
Bar, Cafe and Lounge
Swimming Pool Hotel Kaiserhof
Swimming Pool
Entertainment Facility Hotel Kaiserhof
Entertainment Facility
Fitness Center Hotel Kaiserhof
Fitness Center
Functional Hall Hotel Kaiserhof
Functional Hall

Hotel Services

  • Laundry service
  • Multilingual staff
  • Newspaper in lobby
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Things to Do

  • TV lounge
  • Spa
  • Library
  • Sauna
  • Steam room

General

  • Fireplace in lobby
  • Banquet
  • Reception hall
  • Parking

Public Facilities

  • Elevator
  • Smoke-free area
  • Safety deposit box

Business Facilities

  • Business facilities
  • Conference rooms
  • Computer station

Food and Drinks

  • Vegetarian meal
  • Breakfast

Transportation

  • Bicycle storage

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Hotel Kaiserhof

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

Pets

Service Animals Allowed

Additional Policy

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 4.50 percent will be charged

We have included all charges provided to us by the property.

Property does not require health documentation at check-in, Professional property host/manager, Cashless transactions are available, Essential workers only - NO, Property does not offer onsite COVID-19 testing
  • Fee for buffet breakfast: approximately EUR 24 for adults and EUR 11 for children
  • Self parking fee: EUR 22 per night
  • Pet fee: EUR 20.00 per pet, per night
  • Service animals are exempt from fees
  • Housekeeping fee: EUR 15 per night
  • Rollaway bed fee: EUR 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Kaiserhof
100
Number of floors in Hotel Kaiserhof
5
Another facilities in Hotel Kaiserhof
Laundry service, Multilingual staff, Newspaper in lobby, Luggage storage, 24-hour Receptionist

Frequently asked question in Hotel Kaiserhof

What are available facilities at Hotel Kaiserhof?
There are top facilites at Hotel Kaiserhof such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Kaiserhof?
The standard check-in time at Hotel Kaiserhof is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Hotel Kaiserhof provide breakfast?
Yes, Hotel Kaiserhof provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Kaiserhof
Hotel Kaiserhof has a 4.5-star rating.
How many floors does Hotel Kaiserhof have?
Hotel Kaiserhof has 5.
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More Reviews from Other Guests in Hotel Kaiserhof

Overall Ratings & Reviews Hotel Kaiserhof

Traveloka (1)
Other sources (640)
8.6
Very Good
From 640 reviews
Cleanliness

9.2

Room Comfort

8.4

Location

9.4

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
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Traveler Reviews Hotel Kaiserhof

Number of reviews per page
20
40
Top reviews
Gertrud
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Close to train station, but very quiet (5th floor room). Clean nice room. Very nice breakfast spread. Very convenient for walking into the old town, museums, restaurants, sights. Staff was very helpful.
Deborah
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Very convenient location
Paul
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Great location between the centre and the waterfront, spacious room, very comfortable bed and friendly staff who remembered us from a previous visit.
Paul
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

A beautifully styled hotel with friendly and helpful staff. Quiet and relaxed restaurant and bar. Great breakfast with a large choice including plenty of gluten free options. Just make sure you check out the pillow menu for the best night's sleep!
Alfredo
icon-with Partner
with Partner
4.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

The place looks really good when you walk in. A great first impression. However, here are the issues: 1. The room air conditioner, as advertised, did not work at all. We aske for the AC to be fixed, and their answer basically was, "we fix when we can". 2. The toilet smelled horrible. No matter how many times they did clean the toilet, there is a horrible smell that came out of it. 3. The front desk staff was not very nice. Perhaps, because of the culture or language barrier, but still, they were not nice. 4. One day, I was sitting at the library, and one of the staff members came in and offered me coffee. I thought to myself, ok, they are being nicer. Nope, they brought coffee alright, bot charged me for it....For me there was no indication that there was a price, until she asked for the money. 5. I do have to say that the room service people were super nice.
Read More
Charles
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

A very nice place to stay.
Richard
icon-Leisure
Leisure
10.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

Nice hotel and safe area but the train station area has some people who are loitering. Not unusual for Germany
Max
icon-Business
Business
10.0
/10
Reviewed 114 week(s) ago

Expedia Group verified review

My stay at the hotel was excellent. I made good use of the gym spa. It is near the central station which is convenient and has a car park at the back. The old town is about a 5-10 minute walk away and is very pretty. Overall, I would stay here again.
Virginia
icon-Business
Business
10.0
/10
Reviewed 131 week(s) ago

Expedia Group verified review

Fantastic location. Shopping Centre, eat out food, HBF all within walking distance. Great breakfast, fantastic friendly and helpful staff, BEAUTIFUL CITY
Renee
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 145 week(s) ago

Expedia Group verified review

Great location right across from the train station, walking distance to the cathedral and lake
Helio
8.0
/10
Reviewed 149 week(s) ago

Expedia Group verified review

No coverage parking
Allan
icon-with Partner
with Partner
10.0
/10
Reviewed 155 week(s) ago

Hotels.com verified review

Very nice
Lorna
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 182 week(s) ago

Expedia Group verified review

This is my second visit to Hotel Kaiserhof and I will return for sure. It’s a very comfortable hotel and the staff are excellent. Thoroughly recommended.
Kunal Tuljaram
icon-Business
Business
6.0
/10
Reviewed 193 week(s) ago

Expedia Group verified review

Everything was clean and tidy.. but for the price it's horribly tiny claustrophobic space you get. Even the bathroom is such a crunch.. you can't raise your arms in the cubical. Horrible. And expensive.
David
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 216 week(s) ago

Expedia Group verified review

The Hotel Kaiserhof is located directly in front of the main entrance to Münster's central train station (Westf-hbf). It is close to all the main attractions of the city; The historic main street, museums, great parks & gardens, historic churches, restaurants, university & bishop's palaces, etc. The spa is also great if you're looking to spend a relaxing afternoon/evening in. It looks like the building is undergoing a remodel -- at least of all of their premium rooms. Surprisingly, this was not too disruptive. The construction staff started late and ended early so as not to disturb guests. There is also a nice little library with local art and a fireplace in the event that you want to spend some time reading. The breakfast was included in our stay, though I understand this is not always the case. The atmosphere of the restaurant was very nice. The food presentation was excellent. The taste could stand some improvement (a few things were a bit too oily for my taste), but it is convenient and better than most hotel food. When we arrived for check-in (around 2:30 p.m.), our rooms were not ready. They were willing to find us another room, but we had planned to walk around anyway, so they just stored our bags and provided us with umbrellas. The only critique we had was with regard to the bathroom shower. It was clean, but there was some rust on the floor of the shower that made it look a bit dirty. All in all, though, it was a fantastic experience and we would stay there again.
Read More
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 358 week(s) ago

Expedia Group verified review

THE ROOM WAS VERY CLEAN AND EVEN THE HOTEL IS NEAR TO THE TRAIN STATION IT WAS QUIET TOO.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 362 week(s) ago

Expedia Group verified review

Beautiful property! Very nice room and gracious, helpful staff.
Arne
icon-with Friends
with Friends
8.0
/10
Reviewed 364 week(s) ago

Hotels.com verified review

Nice central hotel, a bit noisy sometimes remember hear plugs. The bathroom could need a review, some minor things. Wonderful city, nice to walk, run or cycle around
ALP
icon-Business
Business
2.0
/10
Reviewed 366 week(s) ago

Expedia Group verified review

Well my review is 1 star, I am extremely dissatisfied with their service.
Verified traveler
10.0
/10
Reviewed 368 week(s) ago

Expedia Group verified review

Room a tad small but very clean. Breakfast excellent
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Hotel Kaiserhof

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hotel Kaiserhof

Traveloka (1)
Other sources (640)
8.6
Very Good
From 640 reviews
Cleanliness

9.2

Room Comfort

8.4

Location

9.4

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Kaiserhof

Number of reviews per page
20
40
Top reviews
Gertrud
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Close to train station, but very quiet (5th floor room). Clean nice room. Very nice breakfast spread. Very convenient for walking into the old town, museums, restaurants, sights. Staff was very helpful.
Deborah
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Very convenient location
Paul
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Great location between the centre and the waterfront, spacious room, very comfortable bed and friendly staff who remembered us from a previous visit.
Paul
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

A beautifully styled hotel with friendly and helpful staff. Quiet and relaxed restaurant and bar. Great breakfast with a large choice including plenty of gluten free options. Just make sure you check out the pillow menu for the best night's sleep!
Alfredo
icon-with Partner
with Partner
4.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

The place looks really good when you walk in. A great first impression. However, here are the issues: 1. The room air conditioner, as advertised, did not work at all. We aske for the AC to be fixed, and their answer basically was, "we fix when we can". 2. The toilet smelled horrible. No matter how many times they did clean the toilet, there is a horrible smell that came out of it. 3. The front desk staff was not very nice. Perhaps, because of the culture or language barrier, but still, they were not nice. 4. One day, I was sitting at the library, and one of the staff members came in and offered me coffee. I thought to myself, ok, they are being nicer. Nope, they brought coffee alright, bot charged me for it....For me there was no indication that there was a price, until she asked for the money. 5. I do have to say that the room service people were super nice.
Read More
Charles
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

A very nice place to stay.
Richard
icon-Leisure
Leisure
10.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

Nice hotel and safe area but the train station area has some people who are loitering. Not unusual for Germany
Max
icon-Business
Business
10.0
/10
Reviewed 114 week(s) ago

Expedia Group verified review

My stay at the hotel was excellent. I made good use of the gym spa. It is near the central station which is convenient and has a car park at the back. The old town is about a 5-10 minute walk away and is very pretty. Overall, I would stay here again.
Virginia
icon-Business
Business
10.0
/10
Reviewed 131 week(s) ago

Expedia Group verified review

Fantastic location. Shopping Centre, eat out food, HBF all within walking distance. Great breakfast, fantastic friendly and helpful staff, BEAUTIFUL CITY
Renee
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 145 week(s) ago

Expedia Group verified review

Great location right across from the train station, walking distance to the cathedral and lake
Helio
8.0
/10
Reviewed 149 week(s) ago

Expedia Group verified review

No coverage parking
Allan
icon-with Partner
with Partner
10.0
/10
Reviewed 155 week(s) ago

Hotels.com verified review

Very nice
Lorna
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 182 week(s) ago

Expedia Group verified review

This is my second visit to Hotel Kaiserhof and I will return for sure. It’s a very comfortable hotel and the staff are excellent. Thoroughly recommended.
Kunal Tuljaram
icon-Business
Business
6.0
/10
Reviewed 193 week(s) ago

Expedia Group verified review

Everything was clean and tidy.. but for the price it's horribly tiny claustrophobic space you get. Even the bathroom is such a crunch.. you can't raise your arms in the cubical. Horrible. And expensive.
David
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 216 week(s) ago

Expedia Group verified review

The Hotel Kaiserhof is located directly in front of the main entrance to Münster's central train station (Westf-hbf). It is close to all the main attractions of the city; The historic main street, museums, great parks & gardens, historic churches, restaurants, university & bishop's palaces, etc. The spa is also great if you're looking to spend a relaxing afternoon/evening in. It looks like the building is undergoing a remodel -- at least of all of their premium rooms. Surprisingly, this was not too disruptive. The construction staff started late and ended early so as not to disturb guests. There is also a nice little library with local art and a fireplace in the event that you want to spend some time reading. The breakfast was included in our stay, though I understand this is not always the case. The atmosphere of the restaurant was very nice. The food presentation was excellent. The taste could stand some improvement (a few things were a bit too oily for my taste), but it is convenient and better than most hotel food. When we arrived for check-in (around 2:30 p.m.), our rooms were not ready. They were willing to find us another room, but we had planned to walk around anyway, so they just stored our bags and provided us with umbrellas. The only critique we had was with regard to the bathroom shower. It was clean, but there was some rust on the floor of the shower that made it look a bit dirty. All in all, though, it was a fantastic experience and we would stay there again.
Read More
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 358 week(s) ago

Expedia Group verified review

THE ROOM WAS VERY CLEAN AND EVEN THE HOTEL IS NEAR TO THE TRAIN STATION IT WAS QUIET TOO.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 362 week(s) ago

Expedia Group verified review

Beautiful property! Very nice room and gracious, helpful staff.
Arne
icon-with Friends
with Friends
8.0
/10
Reviewed 364 week(s) ago

Hotels.com verified review

Nice central hotel, a bit noisy sometimes remember hear plugs. The bathroom could need a review, some minor things. Wonderful city, nice to walk, run or cycle around
ALP
icon-Business
Business
2.0
/10
Reviewed 366 week(s) ago

Expedia Group verified review

Well my review is 1 star, I am extremely dissatisfied with their service.
Verified traveler
10.0
/10
Reviewed 368 week(s) ago

Expedia Group verified review

Room a tad small but very clean. Breakfast excellent
Number of reviews per page
20
40