What do past guests say about Stern am Rathaus?

Stern am Rathaus is well-known for its Cleanliness, Location, Service and Facilites, as reviewed by verified Traveloka guests.

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Stern am Rathaus

Name: Stern am Rathaus
Address: Buergerstrasse 6, Cologne, Nordrhein-Westfalen, Germany, 50667, Buergerstrasse 6, Cologne district, 50667, Germany
Rating: 9.6

Hotels

9.6

/10

Exceptional

336 reviews

What Guests Say About Their Stay

samuel

10.0

/ 10

Family friendly, the owners are very friendly and cooperative. Lovely place to stay

Karen

10.0

/ 10

Really great staff and an excellent breakfast: a huge choice, beautifully presented

Jennifer van

10.0

/ 10

You MUST stay here if you're visiting Cologne! 😊 This hotel is perfectly located—just steps away from all the major sights and attractions. It backs onto a charming square filled with shops, restaurants, and cafes, and it's right next to the historic City Hall, giving you that authentic Cologne atmosphere right outside your door. Our room was clean, quiet, and very comfortable—exactly what you want after a long day of sightseeing. But what truly made our stay memorable was the incredible staff. We had the pleasure of interacting with Francisco and Kai, both of whom went above and beyond to make us feel welcome. Their customer service was outstanding—no request was too much, and they always greeted us with a smile. Breakfast was another highlight! A great spread overall, but the made-to-order omelettes were especially delicious and worth waking up for. All in all, this hotel was a perfect home base for our time in Cologne. Highly recommend, and we would absolutely stay here again!

In the Area

See Map

Buergerstrasse 6, Cologne, Nordrhein-Westfalen, Germany, 50667

Main Facilities

WiFi

Stern am Rathaus is a hotel is located at Innenstadt.

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What's around Stern am Rathaus

Buergerstrasse 6, Cologne, Nordrhein-Westfalen, Germany, 50667

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Location

Stern am Rathaus is a hotel is located at Innenstadt.

About Stern am Rathaus

Stern am Rathaus is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Stern am Rathaus is the right place to stay.

All facilities in Stern am Rathaus

Others

Hotel Services

Luggage storage
Express check-in
Express check-out
Multilingual staff
Front desk
Tours
Wedding service
Concierge

Public Facilities

Others
Smoke-free area
Safety deposit box
Coffee/tea in lobby

Connectivity

LAN Internet
Free WiFi

Food and Drinks

Breakfast

Accommodation Policy & General Information in Stern am Rathaus

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Fee for local cuisine breakfast: approximately EUR 12 per person
Nearby parking fee: EUR 12.5 per night (492 ft away)
Crib (infant bed) fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

An effective city/local tax rate of 5.35 percent will be charged

We have included all charges provided to us by the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

The front desk is open daily from 7:00 AM - 6:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests will receive an email within 5 days before arrival with check-in instructions and an access code. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 16

Check-in/Check-out Time

Check-in:

14:00 - 18:00

Check-out:

Before 11:00

Hotel policy is not yet available.

General Information

Popular Facilities	WiFi
Check-In / Check-Out Time	From 14:00 - 18:00 - to 11:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Stern am Rathaus	10
Number of floors in Stern am Rathaus	3
Another facilities in Stern am Rathaus	Luggage storage, Express check-in, Express check-out, Multilingual staff, Front desk

Frequently asked question in Stern am Rathaus

What are available facilities at Stern am Rathaus?

There are top facilites at Stern am Rathaus such as WiFi. (some may require extra charges)

What is normal check-in & check-out time at Stern am Rathaus?

The standard check-in time at Stern am Rathaus is starting from 14:00 - 18:00 while the latest check-out time is at Before 11:00

Does Stern am Rathaus provide breakfast?

Yes, Stern am Rathaus provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Stern am Rathaus

Stern am Rathaus has a 3.5-star rating.

How many floors does Stern am Rathaus have?

Stern am Rathaus has 3.

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More Reviews from Other Guests in Stern am Rathaus

Overall Ratings & Reviews Stern am Rathaus

Other sources (336)

9.6

Exceptional

From 336 reviews

Cleanliness

9.8

Room Comfort

9.4

Location

9.8

Service and Facilites

9.8

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Traveler Reviews Stern am Rathaus

Number of reviews per page

Top reviews

samuel

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Family friendly, the owners are very friendly and cooperative. Lovely place to stay

Karen

Leisure with Partner

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Really great staff and an excellent breakfast: a huge choice, beautifully presented

Jennifer van

Leisure with Partner

10.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

samantha

10.0

/10

Reviewed 35 week(s) ago

Hotels.com verified review

Great central hotel with really helpful staff, would highly recommend

Ervin

Leisure with Partner

10.0

/10

Reviewed 36 week(s) ago

Expedia Group verified review

We loved our stay at Stern am Rathaus. Andy, Francisco, and Kai were very nice and helpful throughout our entire stay. On our first day, Andy went above and beyond to give us some great recommendations on things to do around Köln. The entire staff was friendly. Hotel was very clean, breakfast was great, location was GREAT! Will be staying here again on our next stay.

Ross

Leisure Family

10.0

/10

Reviewed 41 week(s) ago

Expedia Group verified review

Great location, lovely room, wonderful breakfast, and a fantastic staff that went above and beyond to be sure we enjoyed our stay. We'll definitely be back.

Diego Armando

Leisure Family

10.0

/10

Reviewed 43 week(s) ago

Expedia Group verified review

Great building and location. Service is impressive. Delicious brake fast, clean and modern rooms. A must stay hotel.

Emily

10.0

/10

Reviewed 48 week(s) ago

Hotels.com verified review

What a truly exceptional hotel! You can tell what pride the staff take in making their guests feel welcomed and comfortable. Francisco especially went out of his way to give recommendations and help with all aspects of my stay. Great location, an easy 5-minute walk to the main train station and cathedral (thanks to clear instructions provided by the hotel in advance). The rooms are cozy, very clean, and very comfortable. And the breakfast buffet is the best I had on my multi-city trip! I’d stay here again in a heartbeat!

Maggie

Leisure

10.0

/10

Reviewed 50 week(s) ago

Expedia Group verified review

My stay here was delight from start to finish. All of the members of staff I interacted with we exceptionally friendly and kind, the breakfast in the mornings was varied and excellent all around, the room was well equipped and perfect for one person. Additionally, the hotel is conveniently located to the main train station and key sights in the city. Can only highly recommend if you are going to be in Köln!

Kirsten

Friends and Family

10.0

/10

Reviewed 57 week(s) ago

Hotels.com verified review

Fantastic hotel in the heart of Cologne. We stayed in the family apartment. It was perfect for our family of four. The staff at the hotel went above and beyond to make sure we felt welcomed. Also, the breakfast is to die for!

Mark

Leisure with Partner

10.0

/10

Reviewed 68 week(s) ago

Expedia Group verified review

Great central location, friendly staff, nice furnishings.

8.0

/10

Reviewed 71 week(s) ago

Hotels.com verified review

Very good stay in this hotel, all the staff are friendly and helpful. The breakfast is extensive and very well presented. The bed was super comfy and the bathroom facilities were very good. No hesitation in staying here again.

Katherine

Leisure

10.0

/10

Reviewed 72 week(s) ago

Expedia Group verified review

A cosy boutique hotel walking distance from the main railway station and cathedral. Very comfortable room, wonderful breakfasts, and exceptional staff.

Kathryn

10.0

/10

Reviewed 75 week(s) ago

Hotels.com verified review

I had a wonderful stay at this small boutique hotel. The staff were all wonderfully friendly and very helpful (even when I was completely clueless haha). This was my first solo international trip and they couldn’t have made me feel more at home in beautiful Köln. I sincerely look forward to my next stay at the Stern am Rathaus.

Bernie

Leisure with Partner

10.0

/10

Reviewed 77 week(s) ago

Expedia Group verified review

Excellent stay at the Stern Am Rathaus. Centrally located with close walking proximity to the main train station, cathedral, shops and restaurants. Excellent staff including Ingmar, Francisco, and Clare were all wonderful. Highly recommended, great service!

Gobiga

Business and Leisure Family

10.0

/10

Reviewed 81 week(s) ago

Expedia Group verified review

Excellent place to stay in cologne

Gregory

10.0

/10

Reviewed 83 week(s) ago

Hotels.com verified review

Great location and friendly staff. Very good breakfast as well.

Indrani

10.0

/10

Reviewed 83 week(s) ago

Hotels.com verified review

Fabulous boutique hotel situated near thevCologne Cahedral and very close to the Rhine River. Their breakfast is very varied and delicious! They cater to all types of travelers with different dietary needs. Any time they help tourists with directions and suggestions that are unique and great!

Jessica

Leisure Family

10.0

/10

Reviewed 84 week(s) ago

Expedia Group verified review

This was a lovely hotel in a great location. Easily walkable to anything you’d want to see in Cologne. The staff was absolutely amazing. Francisco and Kai were friendly and attentive. My family and I traveled throughout Germany this vacation, visiting 8 cities and my stepson declared Cologne to be his favorite stop - no doubt due to Francisco and Kai. We can’t wait to return!

Toby

Business

10.0

/10

Reviewed 94 week(s) ago

Expedia Group verified review

Very quiet wine clean and comfortable with excellent friendly staff. Great location for dining and underground or walking.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.