St Joseph Hotel Hamburg Reeperbahn St Pauli Kiez

Convenient to transport. Value for money

Noisy street below. Hotel was fairly ok.

I really enjoyed staying this hotel. The best location for the people enjoy night out. Staffs are quite friendly and room is clean.

We understood the area of Hamburg in which we were staying, so the comments and score for the area around the property will never be 5-star. However, we do expect levels of customer service, cleanliness, and that what has been described is being delivered. These weren’t and the rating scores reflect this. The hotel mentions this for some rooms, so we chose and paid a premium for a quiet room that did not give this warning. Well, after settling into bed we were awoken by nightclubs and street noise that continued through the night. I contacted Hotels.com to report and they suggested that I dressed and complain to reception. I was in bed. I’d been missold. I expected them to make my complaint. I didn’t expect either a room change or a hotel change, or the nightlife to be stopped at 01.00. Hotels.com offered a refund. This has yet to be processed. The room was basic. Customer service at reception was poor - we waited 15 minutes to be checked in. Buyer beware - both in respect of the hotel and the supposed Gold service through Hotels.com. The recent Expedia, Bookings, Hotels etc changes have not left me impressed so far in my regular travels. The photo shows the road view of the hotel to the left.

Amazing stay, warm welcome excellent location and comfy beds, amazing showers 😀

The rooms did not have any air conditioning. The streets outside was so noisy all night until 4 am that I had to use ear plugs to sleep. With the double glazed windows shut there was still some noise, and the room was too warm.

Ali on reception was excellent. OK hotel freight at the heart of St Pauli

The hotel itself is pretty good considering the price, and the staff are friendly and helpful. But the area is a lot worse than I expected - while some say that this location is the "party street" and only a few blocks down are the "bad parts", this part is actually smack in the middle of the red light district. The partying/sex shops isn't the problem, especially at night because it's very lively. But in the morning, the whole street is a deserted wreckage filled with trash, crazy homeless people shouting/staring, and the smell of urine. And it is like this for at least a few blocks whichever direction. So maybe this is the right vibe for some people, but definitely not for me. A few other things to note: -they have free fruits and hot water that you can get any time, which is much appreciated. -the breakfast has a good variety of selection, but I didn't dare touch the meats that are left, uncovered, on the table with flies flying around. -it is very loud at night even with the windows all closed, and you can feel the vibration of club music beats on the bed. I didn't mind too much cuz I sleep easily and brought ear plugs, but it will be a problem if you're a light sleeper.

Great hotel if you are looking to experience the Reeperbahn; literally you will be in the middle of the action. I had a courtyard room, so I did not have a problem sleeping. The staff is nice and the hotel clean, beds comfortable and the breakfast was quite adequate. I have never had a hotel room that has no fridge, no kettle, no coffee/teas, no water; this room had nothing however they let me get hot water in the breakfast area whenever I wanted. Staff was kind and offered me free beer in exchange for my displeasure around no coffee/tea/water/fridge in the room.

Cheap and cheerful hotel. Some of the reception staff are good, some unfriendly and make you fell like they are doing you a favour by serving you. Generally, the hotel has a tired feel.

I booked two rooms with 3 beds in each. When we arrived, we were told that we were given two rooms with one bed each and that a cot would be fit into the very small space, and that if we didn’t like it we could go elsewhere. The check in person also told us we had to separate into rooms based on gender, and snapped at me to get me to come to the front later on. The rooms were filthy, there was pee in the toilet in one room when we arrived and visible excretions on the wall above the bed. It’s also to be noted that the surrounding area is extremely loud overnight and loud club music shakes the rooms until 8am. The other staff members during our stay were more helpful, but I felt really disrespected at check in. The rooms were also not cheap, so I would’ve expected to at least get what was reserved.

It was exactly what i expected and value for money

Nice hotel in a "red" zone!

It is located in convenient place and I would like to stay here again when I go Hamburg.

It’s not too bad especially for the price you are paying, but they need to be more flexible

Nice place. Clean. Fine service. Placed in the middle of a party street,

Exellent !

Excellent hotel - thoroughly enjoyed our stay. Within walking distance to everything. Staff professional and helpful. Clean, quiet (surprisingly) with a fantastic continental breakfast buffet. Would definitely recommend this hotel.

A great location, and a real gem. Beds are very comfy, and the rooms are well set out, ours was a 3 person room. The bathroom was modern and very clean. Shower was a bit small, but plenty of hot water. Free WiFi, and a continental breakfast served between 6 am and 10am. Located a few hundred metres from the S-Bahn.

The room was lovely and clean, the bed comfortable. The breakfast was good. And, due to the hotel's location, we exoected some noise but... Our room sounded like the DJ from the club next door was actually in the room next door. The bass made the walls buzz and you could sometimes feel it through the floor. It made sleep impossible. At 4.00am I went to reception to explain the problem but the hotel was full. The lad behind the desk told me there would be rooms on Saturday night and they would move us. On Saturday i explained this to the day staff and was told the only rooms available were in the same part of the hotel so what's the point in moving? On Friday we had been up for 20 hours due to our early flight and went to bed at 1.00am having had a few drinks through the day but sleep was not going to happen. If you're out all night (literally all night) this might be OK but we weren't there for the 24 hour party. The music ended at 6.00am on Saturday morning, on Sunday morning it ended at 10.30am! This didn't bother us too much as we had already booked into another hotel for Saturday night. It seems to have been a wise, if not inexpensive, choice. There's nothing on the St. Joseph website to warn against this, or nearby rooms, and nor does the Hotels.com website mention it. Either way, this room is a non-starter if you're spending the weekend as a chilled break as opposed to a 'get massively drunk and stay out until it's light'. Check the number of the room or be sleepless.