Sun Parc Hotel

was really pleased with myself finding an excellent rate for this hotel which to be fair is a basic hotel but more than adequate and importantly clean. I wasn’t however very popular with my family who report having the worsts night sleep on account of the heat experienced at the moment and the hotel not having any air conditioning. Even in the dead of night the temperature registered as being 31 degrees in the room. They did have a little desk fan in the room but the hot air was just stagnant and it didn’t spilt well between the 3 of us. In hindsight I should have spent that extra £50 and had one of the neighbouring hotels that do have air conditioning to guarantee a good nights sleep. That said it is a great little place and I wouldn’t discount in it winter months (they have heating!) but it’s not very comfortable when it’s hot. As mentioned the rooms were basic but are a good size and ideal for families with young children. Clear instructions were given for arrival after 2pm when the reception desk then becomes unstaffed. It’s in a great location with free parking. Bottles of water were appreciated only there was only one fridge to share on our whole floor located in the main hallway which was full of people’s food. Breakfast was included but wasn’t great to be honest and apart from orange juice we didn’t have anything. Staff we encountered were friendly and the hotel has a very laid back vibe.

I didn't see room service as an option, no real kitchen, just breakfast ( which is outstanding delicious), so bring snacks or go out and eat. There's a market close by, but remy, just snacks, no microwave to cook anything.

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Great stay, clean with pretty good breakfast.

Bon petit-déjeuner Tres bien situe pour aller à Europapark

I was initially happy with this hotel because it was a good price and breakfast was included. The facilities were good for what we needed. However, I think it is not ideal that the reception is not open in the evening or that you can't contact anybody unless in very urgent cases. My daughter was sick and if I had been anywhere else, I would've been able to get new bedding and towels straight away. Also, it was very hot in the room and there is no air-conditioning, not even a fan. I can't imagine what it would be like to stay in the height of summer. We left 1 night early mostly to make an early flight in Basel but also to enjoy a cooler stay elsewhere.

The place was perfect for a day after rulantica.

Breakfast menu could have been better all they served was eggs

Sun Parc is an okay hotel mainly due to its excellent location if your aim is visiting Europa-Park and Rulantica. It is about 5 minutes from Rulantica and 10 minutes from Europa-Park, making it a convenient and more affordable option for families. The family room size is good, with a double bed and a bunk bed, which worked well for us with children. However, cleanliness needs significant improvement. The bed presentation was poor, with torn bed linen and a large amount of hair on the beds. When lifting the mattress, the area under the bed was extremely dirty, showing a lack of proper cleaning. As there is no carpet, regular cleaning under the beds should be expected. The shower has excellent water pressure, but the space is small, especially for taller guests, and the curtain sticks to the body. The bathroom also had an unpleasant sewage-like smell. The hotel is quiet, reception is not 24 hours, and we did not see much staff during our stay. Complimentary water was available at reception, but it would be more convenient if it was placed in the room on arrival. The tourist tax payment - in cash - was not clearly communicated in advance. Nearby restaurants shown as “open” on Google were mostly closed at lunchtime. A nearby kebab house was very good, and The Italian is highly recommended. Unfortunately, no breakfast was available at the hotel during our stay. Overall, suitable for location and budget, but cleanliness and communication need improvement.

It was a nice stay. Clean, check it was already prepared, water and a coffee for free. All in all perfect for a short stay. Very close to rust

Super bien deuxième fois que on va dans cette hôtel et toujours content! Je recommande

It was good for the price and the lady at the front desk was great

Great hotel with good breakfast

Sehr sauber und ruhig. Super Lage!

La chambre était assez grande, propre et le personnel très agréable. Cordialement.

Notre séjour à été excellent 😀 Chambre propre et confortable. Personnel attentif et petit déjeuner parfait. Les plus: Les bouteilles d'eau offertent et à disposition à l'accueil ainsi que le billet pour le parking Europapark. Les moins (mais ce n'est qu'un détail): Pas de chaîne française disponible sur la TV et que la connexion à Netflix ne fonctionneait pas fonctio. n'es

Très contente de cet hôtel. Propre, clé mise à disposition, petit dej varié.et très proche d EUROPA park

Frühstück hatte gute Auswahl.

Nice staff. Clean and updated room. Close to shuttle and train station. Excellent sero.

Très bon petit-déjeuner, bouteilles d'eau à disposition à l'accueil de l'hôtel et entièrement gratuites, tout était parfait, juste un petit bémol, il faudrait au moins une chaîne de télévision française