Movenpick Ambassador Hotel Accra

It was very expensive for what was offered. The first room they offered me was mildewed and dirty. The second room at least didn’t have a horrible stench but was just so-so. For 400 a night I was expecting better service. Check in was slow and my daughter and I were the only people using the pool and they still wouldn’t give us an extra towel when we asked. Also- I had a notarized note to be able to travel with my daughter solo because my spouse had to work. The hotel still wanted a letter specific for their hotel and a copy of her birth certificate. I had never heard of that but they originally said there was no way we could stay on the property and they wanted to send us away at 7 o’clock to try and find a new place. This is after having booked a room at 400 USD a night for 5 nights. So overall my experience wasn’t great but my daughter loved the pool and the breakfast buffet was nice and the service there was excellent.

Overpriced and not 5-star standards. The lobby and grounds are impressive, staff are accomodating, wifi is good. But my first room had maintenance issues so I had to change rooms. Sadly, there was a cockroach inside a food tray during the breakfast buffet. Air conditioning isn't reliable. Hotel is overpriced for the quality, unfortunately, I would not stay again.

I was informed upon arrival that they had overbooked and I had to stay in a different hotel for the first night. The hotel I was put it in was very poor quality.

Great service in a great location!

We thoroughly enjoyed our stay at Movenpick, Accra. The room was immaculate, as was the hotel in general. Breakfast was a wide variety to choose from to suit every palate! The best thing about our stay was the wonderful staff, warm, friendly, professional and were so helpful at any request. When next in Accra, we would definitely come back!

The staff, especially at the bar, were amazing. However they have mice in the lobby that the manager denied instead of assisting. Central location but perhaps a boutique more quaint hotel would be better.

Simply the best. Highly recommend Executive suites and the amenities 💯

Simply the best

Room were clean. Customer service was decent. One downfall is persons talking in their native and dnt think you understand but that's mostly everywhere. Something were over priced in the hotel. But manageable.

Amazing property with equally great staff

Great experience

There was construction happened for my entire stay. I complained numerous times. I called the front desk, no manager came to talk to me. I called Expedia and someone from your management lied and said that I was notified about the construction upon arrival. Then days later I received a bottle of wine and some pastries with an apology note 2 days before check out . I spent $2500 to be disturbed ever morning 10am accra time, 5am my time back home.

Courteous Staff

Had a pleasant stay

BEST EVER !!!!!!!!

The hotel staff we excellent, they made us feel like family.

Good

The staff, the noise and not helpful.

Rooms to me are not 5* but service is definitely 10/10

Staff was definitely top tier. Especially the concierge and catering staff. I didnt find the front desk staff too friendly. Hotel is super nice. Massive pool and a kid playing area. Would definitely be visiting again. We had a nice room overlooking the pool so i cant complain. Overall a solid 9 experience