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Castello Boutique Resort & Spa - Adults Only
Hotels
8.8
/10
Very Good
80 reviews
What Guests Say About Their Stay
Gary John
10.0
/ 10
A couple of minor things to note from the hotel description; They do not operate an airport shuttle bus, and there is no car parking on site. However, there is plenty of parking in the vicinity of the hotel.
The hotel itself is absolutely perfect as far as I am concerned. It is small enough as to never seem overcrowded, even at full capacity. The rooms are spacious and very clean. Also, the bed was probably the most comfortable I've slept in when away from home.
As for the staff, they are attentive and helpful.
Lisa
10.0
/ 10
We loved our stay here. The room, facilities, dining, and staff were all superb.
C
10.0
/ 10
Excellent service from start to finish. Hotel is spotless and the breakfast was very good.
In the Area
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Sissi, Dimos Agios Nikolaos, Nomós Lasithíou, Crete, Greece, 72400
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
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Available Room Types in Castello Boutique Resort & Spa - Adults Only
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What's around Castello Boutique Resort & Spa - Adults Only
Sissi, Dimos Agios Nikolaos, Nomós Lasithíou, Crete, Greece, 72400
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Discover More About Castello Boutique Resort & Spa - Adults Only
Location
Staying at Castello Boutique Resort & Spa - Adults Only is a good choice when you are visiting Dimos Agios Nikolaos.
About Castello Boutique Resort & Spa - Adults Only
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Castello Boutique Resort & Spa - Adults Only exclusively for you.
Castello Boutique Resort & Spa - Adults Only is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Castello Boutique Resort & Spa - Adults Only.
All facilities in Castello Boutique Resort & Spa - Adults Only
Others
Things to Do
- Romantic proposal packages
- Outdoor pool
- Indoor pool
- Health club
- Garden
- Spa
- Library
- Sauna
- Steam room
Hotel Services
- Laundry service
- Tours
- Multilingual staff
- Express check-in
- Wedding service
- Luggage storage
- 24-hour Receptionist
- Concierge
Food and Drinks
- Bar
- Poolside bar
- Beach Bar
- Breakfast
- Snack bar
Public Facilities
- Others
- Coffee shop
- Restaurant
- Safety deposit box
General
- Parking
- Banquet
- Terrace
Connectivity
- LAN Internet
- Free WiFi
Nearby Facilities
- Hair salon
- ATM/Banking
Transportation
- Beach shuttle
Shuttle Service
- Airport transfer (surcharge)
Business Facilities
- Meeting facilities
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Castello Boutique Resort & Spa - Adults Only
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Airport shuttle fee: EUR 70 per vehicle (one way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
- A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. This property enforces a strict dress code in the restaurants during dinner.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi |
Check-In / Check-Out Time | From 15:00 - 00:00 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Castello Boutique Resort & Spa - Adults Only | 48 |
Number of floors in Castello Boutique Resort & Spa - Adults Only | 2 |
Another facilities in Castello Boutique Resort & Spa - Adults Only | Romantic proposal packages, Outdoor pool, Indoor pool, Health club, Garden |
Frequently asked question in Castello Boutique Resort & Spa - Adults Only
What are available facilities at Castello Boutique Resort & Spa - Adults Only?
There are top facilites at Castello Boutique Resort & Spa - Adults Only such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Castello Boutique Resort & Spa - Adults Only?
The standard check-in time at Castello Boutique Resort & Spa - Adults Only is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does Castello Boutique Resort & Spa - Adults Only provide breakfast?
Yes, Castello Boutique Resort & Spa - Adults Only provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Castello Boutique Resort & Spa - Adults Only
Castello Boutique Resort & Spa - Adults Only has a 5.0-star rating.
How many floors does Castello Boutique Resort & Spa - Adults Only have?
Castello Boutique Resort & Spa - Adults Only has 2.
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More Reviews from Other Guests in Castello Boutique Resort & Spa - Adults Only
Overall Ratings & Reviews Castello Boutique Resort & Spa - Adults Only
Other sources (80)
8.8
Very Good
From 80 reviews
Cleanliness
9.2
Room Comfort
9.2
Service and Facilites
9.2
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Castello Boutique Resort & Spa - Adults Only
Number of reviews per page
20
40
Top reviews
Gary John
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
A couple of minor things to note from the hotel description; They do not operate an airport shuttle bus, and there is no car parking on site. However, there is plenty of parking in the vicinity of the hotel.
The hotel itself is absolutely perfect as far as I am concerned. It is small enough as to never seem overcrowded, even at full capacity. The rooms are spacious and very clean. Also, the bed was probably the most comfortable I've slept in when away from home.
As for the staff, they are attentive and helpful.
Read More
Georgina
Leisure
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Staff were excellent. Clean and quiet location
PHILIP
Leisure with Partner
8.0
/10
Reviewed 62 week(s) ago
Expedia Group verified review
Enjoyable
Lisa
Leisure with Partner
10.0
/10
Reviewed 71 week(s) ago
Expedia Group verified review
We loved our stay here. The room, facilities, dining, and staff were all superb.
C
10.0
/10
Reviewed 75 week(s) ago
Hotels.com verified review
Excellent service from start to finish. Hotel is spotless and the breakfast was very good.
Sophie
Leisure with Partner
10.0
/10
Reviewed 171 week(s) ago
Expedia Group verified review
Loved our stay here! Would definitely go back. The staff are so lovely and helpful they work so hard.
Spa was great too. The area is super chilled and great food and friendly hospitality.
Only thing would say is the Wi-Fi isn’t perfect but think that’s Greece in general.
Nitesh
Leisure with Partner
6.0
/10
Reviewed 174 week(s) ago
Expedia Group verified review
Definitely not a 5-star property. I have seen better 3-star properties with better amenities and facilities.
Verified traveler
6.0
/10
Reviewed 219 week(s) ago
Hotels.com verified review
Nice Hotel but obviously Covid is still restricting staff levels. Room comfortable but not as described on Hotels.com. Room did not have hot tub which was in the description. Only got 2 small bottles of water on first day. Had to keep asking for cups/t-bags. Cleaning not great and no towels on 2 days. Other guests in hotel were returning customers and they were disappointed with the changes/issues. Would return to the area again but not that hotel. At the moment it is not 5* as advertised
Read More
Verified traveler
4.0
/10
Reviewed 271 week(s) ago
Hotels.com verified review
We booked a suite with private pool thinking that the price and reviews made it sound like a 5 star experience. It came very highly rated, which is very surprising and makes the whole peer review exercise unreliable for future bookings.
Our room was really in terrible condition. The pictures do not show how much wear and tear the hotel is under. The blue couch in our room was marked with brown from dirt and the towels had holes in them (see photos). Not to mention that the floors had the grout scrubbed white but the rest of the tiles they did not clean... The staff was kind and apologetic but there is nothing they can do.
Just beware when you book not to pay a premium which is non refundable... Other rooms may be better and are much cheaper. The pool is nice.
The dinner is not to our taste (we prefer the local Taverna food) but included in the rate, so a cheaper solution.
Their COVID sanitation is likely to standards.
I left and felt cheated and disappointed. Luckily we booked for one night and left for a luxury five star hotel at the same price.
Read More
Maria L
10.0
/10
Reviewed 320 week(s) ago
Hotels.com verified review
Wonderful hotel , friendly and helpful staff .
Joshua
10.0
/10
Reviewed 325 week(s) ago
Hotels.com verified review
Amazing stay! Very hospitable and accommodating. 5 star service, with very friendly and helpful staff!
N
8.0
/10
Reviewed 370 week(s) ago
Expedia Group verified review
I'll start off by saying the reception staff were excellent from even before my arrival. I had high expectations of the hotel as it is a 5* and has such fantastic reviews, but I was a little disappointed.
The food is not as good as I'd expect - breakfast is fine, starters and desserts at dinner are ok, but mains are not great. Every option seemed to taste pretty similar with similar vegetable accompaniments/sauce each night. The cooking of the meat for mains was not of a consistent quality.
We had a room with individual pool which was nice, but not quite as special as I'd thought. The outside walls between the rooms with pools is very low so had our neighbours been out more it wouldn't have felt private at all.
We tried the spa as when we booked it came with a complimentary massage. The spa was nice, and massage was fine, although didn't appreciate the masseuses whispering to each other throughout, quite distracting from this relaxing experience.
The town itself really does not have much at all, so it's a good thing we were looking for only a relaxing holiday where we'd stay in the hotel the whole time. Not very picturesque.
Overall slightly disappointing - the hotel overall seems a bit out of place in this location, and with some improved dining options and a more luxurious feel I would agree with a 5* rating; as is I found it more of a solid 4*.
Read More
Mike
10.0
/10
Reviewed 373 week(s) ago
Expedia Group verified review
We wanted a week to chill ot and that is exactly what we had and will give some seriuos thought to returning next year.
Fiona
10.0
/10
Reviewed 377 week(s) ago
Expedia Group verified review
Although I’m a mother of two I never truly realised how lovely it was to swim in a pool, relax on a lounger with a book, or eat a meal in the company of adults only, with no children around. A truly peaceful stay. All staff members are amazing and go above and beyond to ensure you have an enjoyable stay.
koala
8.0
/10
Reviewed 378 week(s) ago
Expedia Group verified review
Hotel was adequate but lacked some of the final finishing touches eg gym equipment lacking and not in great condition, had to ask for housekeeping to clean room, pool area needs more constant attention and pool towels generally in poor condition. Staff and management are trying hard but lacked atmosphere and finishing touches
Susan
10.0
/10
Reviewed 382 week(s) ago
Hotels.com verified review
Staff were wonderful helpful and friendly.
We were upgraded to a split level suite which we did not expect it was immaculate and we had a pool, sea view and a view of a beautiful church. Shower was fantastic and the bed huge and so comfy. Breakfast was nice with fresh orange and an omelette making station. We did not have dinner but wished we had tried one night. We had a couple of lunches which were fantastic.never had a problem getting a sunbed and the pool was lovely.
We loved our stay at Castello and Sissi is a fantastic resort. Probably the nicest hotel we have stayed in all our travels around Greece!
Hope to return one day
Read More
Verified traveler
10.0
/10
Reviewed 382 week(s) ago
Hotels.com verified review
Service was outstanding and seamless, just what I would expect from a hotel like this. Eventhough we only stayed for one night it was very comfortable and we felt right at home. Breakfast was included in our hotel room and the pool was clean and nice to swim in. We didn’t get a chance to explore the area but heard that there are a few beaches within walking distance that are beautiful.
Read More
Verified traveler
8.0
/10
Reviewed 383 week(s) ago
Expedia Group verified review
Further from the beach than shown on the photos. Room was excellent but disappointed in the restaurant - standard of food and staff not that of a five star.
Very little entertainment but the one we did see water aerobics was excellent.
dave
10.0
/10
Reviewed 383 week(s) ago
Expedia Group verified review
Greta little resort, friendly people, very reasonable prices, good choice of bars and restaurants
I
10.0
/10
Reviewed 388 week(s) ago
Expedia Group verified review
Very friendly and pleasant hotel to relax. It’s a boutique and very private. Never overcrowded pools. Lovely restaurant. Chef is very imaginative. A la cart menu is nicely presented. Staff can’t be more helpful. Drinks are served in style in nice glasses and local wine list is very impressive. Rooms are well appointed with private pools and great bathrooms with jacuzzi and rainman showers. Overall we had a great time.
Read More
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Castello Boutique Resort & Spa - Adults Only
Other sources (80)
8.8
Very Good
From 80 reviews
Cleanliness
9.2
Room Comfort
9.2
Service and Facilites
9.2
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Castello Boutique Resort & Spa - Adults Only
Number of reviews per page
20
40
Top reviews
Gary John
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
A couple of minor things to note from the hotel description; They do not operate an airport shuttle bus, and there is no car parking on site. However, there is plenty of parking in the vicinity of the hotel.
The hotel itself is absolutely perfect as far as I am concerned. It is small enough as to never seem overcrowded, even at full capacity. The rooms are spacious and very clean. Also, the bed was probably the most comfortable I've slept in when away from home.
As for the staff, they are attentive and helpful.
Read More
Georgina
Leisure
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Staff were excellent. Clean and quiet location
PHILIP
Leisure with Partner
8.0
/10
Reviewed 62 week(s) ago
Expedia Group verified review
Enjoyable
Lisa
Leisure with Partner
10.0
/10
Reviewed 71 week(s) ago
Expedia Group verified review
We loved our stay here. The room, facilities, dining, and staff were all superb.
C
10.0
/10
Reviewed 75 week(s) ago
Hotels.com verified review
Excellent service from start to finish. Hotel is spotless and the breakfast was very good.
Sophie
Leisure with Partner
10.0
/10
Reviewed 171 week(s) ago
Expedia Group verified review
Loved our stay here! Would definitely go back. The staff are so lovely and helpful they work so hard.
Spa was great too. The area is super chilled and great food and friendly hospitality.
Only thing would say is the Wi-Fi isn’t perfect but think that’s Greece in general.
Nitesh
Leisure with Partner
6.0
/10
Reviewed 174 week(s) ago
Expedia Group verified review
Definitely not a 5-star property. I have seen better 3-star properties with better amenities and facilities.
Verified traveler
6.0
/10
Reviewed 219 week(s) ago
Hotels.com verified review
Nice Hotel but obviously Covid is still restricting staff levels. Room comfortable but not as described on Hotels.com. Room did not have hot tub which was in the description. Only got 2 small bottles of water on first day. Had to keep asking for cups/t-bags. Cleaning not great and no towels on 2 days. Other guests in hotel were returning customers and they were disappointed with the changes/issues. Would return to the area again but not that hotel. At the moment it is not 5* as advertised
Read More
Verified traveler
4.0
/10
Reviewed 271 week(s) ago
Hotels.com verified review
We booked a suite with private pool thinking that the price and reviews made it sound like a 5 star experience. It came very highly rated, which is very surprising and makes the whole peer review exercise unreliable for future bookings.
Our room was really in terrible condition. The pictures do not show how much wear and tear the hotel is under. The blue couch in our room was marked with brown from dirt and the towels had holes in them (see photos). Not to mention that the floors had the grout scrubbed white but the rest of the tiles they did not clean... The staff was kind and apologetic but there is nothing they can do.
Just beware when you book not to pay a premium which is non refundable... Other rooms may be better and are much cheaper. The pool is nice.
The dinner is not to our taste (we prefer the local Taverna food) but included in the rate, so a cheaper solution.
Their COVID sanitation is likely to standards.
I left and felt cheated and disappointed. Luckily we booked for one night and left for a luxury five star hotel at the same price.
Read More
Maria L
10.0
/10
Reviewed 320 week(s) ago
Hotels.com verified review
Wonderful hotel , friendly and helpful staff .
Joshua
10.0
/10
Reviewed 325 week(s) ago
Hotels.com verified review
Amazing stay! Very hospitable and accommodating. 5 star service, with very friendly and helpful staff!
N
8.0
/10
Reviewed 370 week(s) ago
Expedia Group verified review
I'll start off by saying the reception staff were excellent from even before my arrival. I had high expectations of the hotel as it is a 5* and has such fantastic reviews, but I was a little disappointed.
The food is not as good as I'd expect - breakfast is fine, starters and desserts at dinner are ok, but mains are not great. Every option seemed to taste pretty similar with similar vegetable accompaniments/sauce each night. The cooking of the meat for mains was not of a consistent quality.
We had a room with individual pool which was nice, but not quite as special as I'd thought. The outside walls between the rooms with pools is very low so had our neighbours been out more it wouldn't have felt private at all.
We tried the spa as when we booked it came with a complimentary massage. The spa was nice, and massage was fine, although didn't appreciate the masseuses whispering to each other throughout, quite distracting from this relaxing experience.
The town itself really does not have much at all, so it's a good thing we were looking for only a relaxing holiday where we'd stay in the hotel the whole time. Not very picturesque.
Overall slightly disappointing - the hotel overall seems a bit out of place in this location, and with some improved dining options and a more luxurious feel I would agree with a 5* rating; as is I found it more of a solid 4*.
Read More
Mike
10.0
/10
Reviewed 373 week(s) ago
Expedia Group verified review
We wanted a week to chill ot and that is exactly what we had and will give some seriuos thought to returning next year.
Fiona
10.0
/10
Reviewed 377 week(s) ago
Expedia Group verified review
Although I’m a mother of two I never truly realised how lovely it was to swim in a pool, relax on a lounger with a book, or eat a meal in the company of adults only, with no children around. A truly peaceful stay. All staff members are amazing and go above and beyond to ensure you have an enjoyable stay.
koala
8.0
/10
Reviewed 378 week(s) ago
Expedia Group verified review
Hotel was adequate but lacked some of the final finishing touches eg gym equipment lacking and not in great condition, had to ask for housekeeping to clean room, pool area needs more constant attention and pool towels generally in poor condition. Staff and management are trying hard but lacked atmosphere and finishing touches
Susan
10.0
/10
Reviewed 382 week(s) ago
Hotels.com verified review
Staff were wonderful helpful and friendly.
We were upgraded to a split level suite which we did not expect it was immaculate and we had a pool, sea view and a view of a beautiful church. Shower was fantastic and the bed huge and so comfy. Breakfast was nice with fresh orange and an omelette making station. We did not have dinner but wished we had tried one night. We had a couple of lunches which were fantastic.never had a problem getting a sunbed and the pool was lovely.
We loved our stay at Castello and Sissi is a fantastic resort. Probably the nicest hotel we have stayed in all our travels around Greece!
Hope to return one day
Read More
Verified traveler
10.0
/10
Reviewed 382 week(s) ago
Hotels.com verified review
Service was outstanding and seamless, just what I would expect from a hotel like this. Eventhough we only stayed for one night it was very comfortable and we felt right at home. Breakfast was included in our hotel room and the pool was clean and nice to swim in. We didn’t get a chance to explore the area but heard that there are a few beaches within walking distance that are beautiful.
Read More
Verified traveler
8.0
/10
Reviewed 383 week(s) ago
Expedia Group verified review
Further from the beach than shown on the photos. Room was excellent but disappointed in the restaurant - standard of food and staff not that of a five star.
Very little entertainment but the one we did see water aerobics was excellent.
dave
10.0
/10
Reviewed 383 week(s) ago
Expedia Group verified review
Greta little resort, friendly people, very reasonable prices, good choice of bars and restaurants
I
10.0
/10
Reviewed 388 week(s) ago
Expedia Group verified review
Very friendly and pleasant hotel to relax. It’s a boutique and very private. Never overcrowded pools. Lovely restaurant. Chef is very imaginative. A la cart menu is nicely presented. Staff can’t be more helpful. Drinks are served in style in nice glasses and local wine list is very impressive. Rooms are well appointed with private pools and great bathrooms with jacuzzi and rainman showers. Overall we had a great time.
Read More
Number of reviews per page
20
40