Hotel Arctic

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8.8
/10
Very Good
115 reviews

What Guests Say About Their Stay

Douglas

10.0
/ 10
This is a very nice property with a few quirks. Our accommodation was an apartment overlooking a small lagoon with kitchen, ample living area, bedroom and nice bathroom. It appeared to be fairly new. From the living area was a small sunroom overlooking the water and icebergs floating by. Getting to the apt from the lobby was bit of walk over 40 stairs and an outside gravel area as it was detached from the main hotel. This made it difficult to move luggage, yet it was part of the charm. Breakfast was excellent. The property is a good, not level walk from town and there are ample taxis if walking becomes a chore. My wife and I highly recommend this hotel, but if you have mobility issues, stay in the hotel part, not an apt.

Roger

10.0
/ 10
Beautiful setting. A long walk from town, but there is a twice hourly bus that makes it simple. Property is spread out, so get ready to haul your gear over gravel and stairs with zero offer of help from the staff. Decent breakfast.

Richard

10.0
/ 10
There's a lot of good stuff to say about this property. First, it's owned by Air Greenland so if your flight is canceled or delayed (as was ours), they put you up in this hotel, which is the closest one to the airport. The city bus, which only costs a couple bucks and runs every 30 minutes, actually stops in the parking lot. Too, there's a free shuttle to and from the hotel from the airport. The restaurant and bar are a real plus, but the breakfast buffet is the best one we had in 3 weeks in Iceland and Greenland. It puts all others to shame. The trick is to fill up there and save the cost of lunch before spending your life's earnings on dinner in Greenland. The downside to the Hotel is that it's not close to the city center or restaurants which is either a short bus ride away or about a 20-minute walk. The Icefjord Center is completely on the other side of town and the grocery store is in the city center. Taxis are expensive (what isn't in Greenland) but readily available. We loved the view from the room. All the icebergs floating outside the window were awesome. Too, the boat tours are about a 15-minute walk from the hotel. The staff was particularly awesome in helping us when our flight was initially canceled and then significantly delayed the next day (typical Greenland weather). I'm a walker and there aren't that many hotels and restaurants in Ililusat. I really think Hotel Arctic is the best of the bunch.
In the Area
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Lufthavnsvejen, Avannaata, Greenland, 3952

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Staying at Hotel Arctic is a good choice when you are visiting Avannaata. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Arctic

Lufthavnsvejen, Avannaata, Greenland, 3952
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Lobby Hotel Arctic
Exterior 2 Hotel Arctic

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General
Near Ilulissat Harbour

Location
When you stay at Hotel Arctic in Ilulissat, you'll be near the airport, within a 5-minute drive of Knud Rasmussen Museum and Ilulissat Harbour. This luxury hotel is 1.4 mi (2.2 km) from Ilulissat Hospital.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Ilulissat Harbour - 1.4 km / 0.9 mi
Ilulissat Art Museum - 1.7 km / 1 mi
Knud Rasmussen Museum - 1.9 km / 1.2 mi
Ilulissat Hospital - 2.2 km / 1.4 mi
Zion Church - 2.2 km / 1.4 mi
Ilulissat Icefjord - 4.4 km / 2.8 mi

The preferred airport for Hotel Arctic is Ilulissat (JAV) - 2.7 km / 1.7 mi

Facilities
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Business Facilities
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 9 meeting rooms. A roundtrip airport shuttle is complimentary at scheduled times.

Dining
Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.

Rooms
Stay in one of 107 guestrooms featuring flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

All facilities in Hotel Arctic

Fitness Center Hotel Arctic
Fitness Center
Functional Hall Hotel Arctic
Functional Hall
Common Space Hotel Arctic
Common Space
Lobby Hotel Arctic
Lobby
Exterior Hotel Arctic
Exterior

Food and Drinks

  • Buffet breakfast
  • Breakfast
  • Snack bar

Transportation

  • Bicycle storage

Things to Do

  • Outdoor facilities
  • TV lounge
  • Library

Connectivity

  • Free WiFi

General

  • Smoking area
  • Fireplace in lobby
  • Reception hall
  • Parking
  • Terrace

Public Facilities

  • Coffee shop
  • Coffee/tea in lobby
  • Safety deposit box

Hotel Services

  • Laundry service
  • Multilingual staff
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Conference center
  • Computer station
  • Business center

Nearby Facilities

  • Gift shop

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Hotel Arctic

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • This property uses some solar energy
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - 10:00 - to 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Arctic
107
Number of floors in Hotel Arctic
3
Another facilities in Hotel Arctic
Buffet breakfast, Breakfast, Snack bar, Bicycle storage, Outdoor facilities

Frequently asked question in Hotel Arctic

What are available facilities at Hotel Arctic?
There are top facilites at Hotel Arctic such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Arctic?
The standard check-in time at Hotel Arctic is starting from 15:00 - 10:00 while the latest check-out time is at Before 10:00
Does Hotel Arctic provide breakfast?
Yes, Hotel Arctic provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Arctic
Hotel Arctic has a 4.5-star rating.
How many floors does Hotel Arctic have?
Hotel Arctic has 3.
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More Reviews from Other Guests in Hotel Arctic

8.8
Very Good
From 115 reviews
Cleanliness

9.2

Room Comfort

8.0

Service and Facilites

8.6

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Traveler Reviews Hotel Arctic

Number of reviews per page
20
40
Top reviews
Jeffrey
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very friendly staff. Fun stay.
Douglas
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This is a very nice property with a few quirks. Our accommodation was an apartment overlooking a small lagoon with kitchen, ample living area, bedroom and nice bathroom. It appeared to be fairly new. From the living area was a small sunroom overlooking the water and icebergs floating by. Getting to the apt from the lobby was bit of walk over 40 stairs and an outside gravel area as it was detached from the main hotel. This made it difficult to move luggage, yet it was part of the charm. Breakfast was excellent. The property is a good, not level walk from town and there are ample taxis if walking becomes a chore. My wife and I highly recommend this hotel, but if you have mobility issues, stay in the hotel part, not an apt.
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Jaymin
icon-with Partner
with Partner
2.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

We booked Aurora cabin for 5 nights. The room and views are fantastic but the service was terrible I informed the hotel before we arrived that we were vegetarians which they acknowledged but still left a meat sandwich in our room as a freebie When my wife went to the reception to discuss this the lady at the receptionist wanted evidence that we had sent an e-mail, which was really disappointing Even worse we had dinner in the hotel. The menu had 2 vegetarian choice which were OK. We mentioned we were staying 5 nights and asked if the chefs would be able to cook something else and we were told that was not an option. Interestingly the hotel had a vegetarian pasta salad in lunch menu. We asked if we could have that for dinner Disappointingly we were told they couldn't do that. I cannot understand why any restaurant let alone a restaurant in 4 star hotel cannot accommodate such small request Would not recommend the hotel based on service Jaymin
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Roger
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Beautiful setting. A long walk from town, but there is a twice hourly bus that makes it simple. Property is spread out, so get ready to haul your gear over gravel and stairs with zero offer of help from the staff. Decent breakfast.
Tali'ah
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

It is probably the best hotel to stay in Ilullisat. It is clean in a good location, and the majority of the staff are good, except for the odd new person. The food though is quite poor, the selection is not great, and not great for vegetarians. They are inflexible to accommodate.
Richard
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

There's a lot of good stuff to say about this property. First, it's owned by Air Greenland so if your flight is canceled or delayed (as was ours), they put you up in this hotel, which is the closest one to the airport. The city bus, which only costs a couple bucks and runs every 30 minutes, actually stops in the parking lot. Too, there's a free shuttle to and from the hotel from the airport. The restaurant and bar are a real plus, but the breakfast buffet is the best one we had in 3 weeks in Iceland and Greenland. It puts all others to shame. The trick is to fill up there and save the cost of lunch before spending your life's earnings on dinner in Greenland. The downside to the Hotel is that it's not close to the city center or restaurants which is either a short bus ride away or about a 20-minute walk. The Icefjord Center is completely on the other side of town and the grocery store is in the city center. Taxis are expensive (what isn't in Greenland) but readily available. We loved the view from the room. All the icebergs floating outside the window were awesome. Too, the boat tours are about a 15-minute walk from the hotel. The staff was particularly awesome in helping us when our flight was initially canceled and then significantly delayed the next day (typical Greenland weather). I'm a walker and there aren't that many hotels and restaurants in Ililusat. I really think Hotel Arctic is the best of the bunch.
Read More
LEE
icon-
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The only thing that’s good is the view! The rest is all terribly terrible, the staff not helpful, rooms are dirty & smelly, the website advertises amenities all false! Definitely not a 4 & half stars hotel. Will never be back.
JC
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Fantastic hotel on the coast with great views on the icebergs. We stayed in a one bedroom apartment for 5 nights and it was excellent all around. The breakfast had a great range of choices. We highly recommend.
Edward
icon-Family
Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

I like the airport shuttle. Breakfast included. Great views from the room. The room is bit small for 2. Only 1 mile walking to the town center. Nice exercise room. Friendly staff.
Louise
icon-
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Stayed in one of the cabins which was wonderful. Very spacious, heated floors and gorgeous views. The only downside was getting to the room, as they are outside you need to walk along the external footpath, parts of which are stone/gravel and very uneven to reach the wooden path. It was quite difficult getting a heavy suitcase up the stairs in the freezing cold. Staff were friendly, food was excellent and there is also a free shuttle to and from the airport. Make sure you book with reception the night prior to departure. Approx 20 min to walk into town or you can get the bus or order a taxi at reception. The bus timetable is displayed at the reception desk.
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Kathy
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Panoramic aurora cabins are awesome. The views are superb. Well stocked, warm and unique.
Nina
icon-Family
Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Great beds, wonderful breakfast, friendly and helpful staff, heated bathroom floor, and just all around great experience!
Paula
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

The rooms were nice and clean, the staff very friendly, but Martin the chef/server at restaurant Ulo was amazing! You can tell that he loves his job, he was very polite and cordial. I stay 2 nights in the glass cabin and it was the highlight of my trip!
Elmar
icon-with Partner
with Partner
10.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Absolutely unbelievable! The views from the glass cabins is stunning and a completely unique experience. The staff of the main hotel impeccably friendly and the food while pricey is excellent. We can’t wait to be back. Elmar and Steve from Dallas
Brent
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Retaurants on premise
Y T
icon-with Partner
with Partner
8.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

We stayed one night in the glass cabin. The view is nice but the room is quite small. During day time on a sunny day the room can get pretty warm. One other thing I didn’t realize before the stay was that any small LED lights at night are reflected on multiple glass panels which could be annoying for some. I would opt for a larger suite in the main building next time.
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Lisa
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Each night we were able to watch a whale play in the bay with the sun setting behind it with beautiful icebergs. A very mice way to end the day. The hotel is just outside the town but it was easy to get in by taxi or bus.
Jing
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Nice view of the glaciers
KYONG
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

Fjord view rooms are amazing.
Melody
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

The View was awesome from my glass window cabin! BEAUTIFUL!
Number of reviews per page
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Bedroom 4 Hotel Arctic

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