Quetzalroo Boutique Hostel

"The HOST" should be the most accurate if I can describe the experience in a simple expression. Marcos has been an amazing host, from the beginning during the check-in you have the sensation that you are staying in a second home away from home. He goes the extra mile in guest experience and knows the best places to visit dining and chill out with friends or alone nearby. The Hostal is in a safe area with a great location, between the most popular area in town and Paseo de Cayala.

Very good value for price. Excellent location. Very friendly staff.

The greatest costumer service! Nice, clean and quiet place

Very nice location and big room

What a great, welcoming, and affordable place to stay! My first time in Guatemala, Marcos welcomed me in care and attention. My room was clean and comfortable for a hostel place. We immediately bonded and gave me good advice how to move around the city. I met a lot of local people through him, ate delicious burgers, went to a bar and had some of the best local coffee, El Injerto! I enjoyed my stay.

My time at Quetzalroo was excellent! I would note that it is a bit more low-key than some other hostels I have seen; I would recommend contacting them over WhatsApp if you have questions after you book since they took about a day to get back to me by email; however they are extremely responsive on WhatsApp. The owner, Marcos, is a great person and can provide great ideas of what to see in and around Guatemala City, along with Guatemala in general. The location is great with easy access to the airport, ATMs, food etc. The main thing I would note is that the rooms do not have air-conditioning, however that is pretty normal in this part of the world.

The owner and staff were very friendly and accommodating. The place is very unique, and was walking distance to the VAC and Embassy. The owner Marcos help us with travel arrangements. My husband and I will definitely come back to this place and explore this beautiful city!

Stayed there one night. The place was comfortable, rather large, and Marcos was very welcoming.

Very nice treatment from owner and staff! Room and bathroom was very clean and everything smelled fresh. The bed was super comfortable. Very quiet and calm during night.

I was surprised it had a full kitchen, loved it

Cozy Place and Good Treatment from the Hostel Staff

Location

Everything they offer online was fake. Just putting services on there page but nothing they offer is true i ask the girl and she said that they dont control anything from there and the owner is not coming to let them know people will arrive. It was a white guy sitting all the time in the premises that acting like hes the owner but he is very very rude no maners and that's not good for bussines. If this guys was the owner i will not recommend people to visit there and i want my money back.

To hot in the rooms, bed made everyone’s body itch really bad, had to share bathrooms with every one else, dirty bathrooms, no wifi in the 6th floor, dirty rooms.

Nice place to stay with family.I liked it.

Great to have parking on site. Sadly we only got to see the manager/owner late in the evening. We were let in by the building concierge who could not find the key to get us into the building. The cleaning lady gave us the key to the room. There was nl check in. The next morning breakfast was supposed to be at 8am. We waited for staff until 8:30. No one showed up even after texting. We had breakfast outside in the end. Lastly in our room we did not have wifi. To connect we needed to go to the lower floor communal space

We only were here for a few hours so we could put our stuff down and shower while we waited 6 or 7 hours for our flight home. The owner was SO NICE. He picked us up from the airport and taught us a lot about the history of Guatemala City. Then when we wanted to go eat some dinner, he drove us to a place he recommended and he grabbed a beer with us. His friend joined and they were both so nice and funny. We didn’t really spend much time in the hostel but it has all of the basic things you would need in a hostel. The host answers promptly on what’s app and is fluent in English. I’m sure the tours he provides would be very good!

IT is not like a regular hotel but it was my mistake that i dint pay attention about it. I will go back nice people work t there.

Staff and place were friendly and fun. Easy access from the airport and great value.

Great little hostel, we had a private room that was off to the side of the main building. It was a whole apartment, kitchen, bedroom, living room, dining room & bathroom. Family that runs the place were very hospitable and welcoming; we would stay here again.