Gateway, Marco Polo Hotel

Hotels
8.8
/10
Very Good
1,009 reviews

What Guests Say About Their Stay

Pongthong S.
8.7
/ 10
Good location and very nice room.
In the Area
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13 Canton Road, Harbour City,, Tsim Sha Tsui, Yau Tsim Mong District, Hong Kong, Kowloon

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Gateway, Marco Polo Hotel is a hotel in a good neighborhood, which is located at Tsim Sha Tsui. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Gateway, Marco Polo Hotel

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13 Canton Road, Harbour City,, Tsim Sha Tsui, Yau Tsim Mong District, Hong Kong, Kowloon
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Location


Gateway, Marco Polo Hotel is a hotel in a good neighborhood, which is located at Tsim Sha Tsui.

About Gateway, Marco Polo Hotel

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Gateway, Marco Polo Hotel exclusively for you.

Gateway, Marco Polo Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Gateway, Marco Polo Hotel.

All facilities in Gateway, Marco Polo Hotel

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Others

Hotel Services

  • Laundry service
  • Express check-in
  • Newspaper in lobby
  • Tours
  • Luggage storage
  • Express check-out
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Elevator

Business Facilities

  • Meeting facilities
  • Meeting rooms
  • Business center
  • Computer station

Food and Drinks

  • Bar
  • Breakfast

Things to Do

  • Shops

Transportation

  • Limo or town car service

Connectivity

  • Free WiFi

General

  • Banquet

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Gateway, Marco Polo Hotel

Important Note
  • Fee for buffet breakfast: approximately HKD 261.8 per person
  • Rollaway bed fee: HKD 440.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: HKD 500 per night

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Please note that children 12 years of age and younger are not permitted on the Continental Club Floor or in the Continental Lounge.
  • Guests planning to arrive after 10 PM must contact this property in advance if they require meals.

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Gateway, Marco Polo Hotel
400
Number of floors in Gateway, Marco Polo Hotel
16
Another facilities in Gateway, Marco Polo Hotel
Laundry service, Express check-in, Newspaper in lobby, Tours, Luggage storage

Frequently asked question in Gateway, Marco Polo Hotel

What are available facilities at Gateway, Marco Polo Hotel?
There are top facilites at Gateway, Marco Polo Hotel such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Gateway, Marco Polo Hotel?
The standard check-in time at Gateway, Marco Polo Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Gateway, Marco Polo Hotel provide breakfast?
Yes, Gateway, Marco Polo Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Gateway, Marco Polo Hotel

8.8
Very Good
From 962 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

9.4

Service and Facilites

8.8

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Traveler Reviews Gateway, Marco Polo Hotel

Number of reviews per page
20
40
Top reviews
Wayne
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Conveniently located with excellent staff service. However, the hotel room is dated and requires update.
Cheryl
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great service in the Club Lounge. My gripe is hotel was hard to locate initially and hard for drop offs.
Viwan
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It’s a good reputation and they still keep up the standard
Sherry
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

As always good stay
Mike
icon-Business
Business
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Clean, good quality hotel in an amazing location - restaurant was also pretty decent with a wide range of items for breakfast - also made the best Cappuccino I've ever had I think
Manuel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Walking distance to shops and restaurants
Haiqi
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Bed sheet not cleaned.
Shannon
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The room is nice. But when I booked the Connecting Superior Room on Expedia, it says that I'd get 1 queen AND 2 double beds. If not, 4 double beds in total and the size of the rooms is suitable for 8 pax. I had 7 people with me, 3 of them are children. Hence, I booked the rooms. I even messaged the hotel prior to my stay to confirm, to which, they said they would arrange. But when we arrived, we were only given 2 queen beds. I had to seek assistance from the frontdesk who said their Connecting Superior Rooms do not have double beds. He was nice enough to add an additional bed for free, stating that they are out of beds due to Christmas. But it was still a squeeze. I wonder where the lapse is. Was it Expedia's false marketing or was it Gateway Hotel's purposefully withholding information prior to my stay? It would otherwise be a good place to stay given its location and size.
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Tien Luon
icon-Business
Business
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Comfort and convenient
Elly E.
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Great hotel
Jose Mari
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Always staying here because of the location but rooms are old.
Maria
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Convenient
James
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Closeness to shops and restaurants
Imie
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

walkable to many places. upgraded rooms.
Jose Mari
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Perfect location but rooms needs renovation. Old and has a smell.
Michael
icon-Business
Business
10.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Stayed on the Executive Floor and would DEFINITELY go back.
LOY QIN HUI,
icon-Business
Business
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Location can’t be beat and the staff really go all out to make sure you have a pleasant stay.
Victor
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

We had an amazing Stay at Gateway still one of my favorite place to stay in Kowloon. Service and location excellent special mention to the valet that help us get a taxi.
ANISS SUET WAH
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

THE ROOM IS CLEAN.
Stephanie
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

The staff were very helpful, accommodating and friendly. Great service specially Wing Lau and Keith Yeun.
Number of reviews per page
20
40

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Disclaimer

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