Hyatt Regency Hong Kong, Tsim Sha Tsui

5-Star hotel on every level. Professional staff, large room (we had a corner twin), great buffet breakfast, easy access to public transportation, tons of dining options to fit every budget within a stone’s throw of the hotel.

We like the convenient location with MTR under the hotel. The room is good size with view of the harbour and comfortable bed.

Prime location for access to a shopping mall and subway station literally an elevator ride down from the hotel. Also within walking distance of the waterfront area. Bars and restaurants are all super close by.

The hotel is in a very convenient location, close to Metro and shopping area. The shopping mall K11 is part of the hotel block. There are many restaurants nearby, depending upon your taste. The hotel also offers very nice venues for dining. Guests get 40% discount. We'd come back to stay here next time we come to Hong Kong.

Location is excellent! K11 mall directly below hotel and also MTR station. Lots of eateries around. Harbour is just 5 mins walk away. Only thing I didn’t get a good harbour view from room. Service from concierge is excellent. Only thing properly need to change is the hair dryer. Still using the big and heavy VS hairdryer. Prefer lighter and smaller easy to use. Sound proofing is good as I am a light sleeper. Pillow can be better as it’s a little too soft. I will be back to stay in this hotel when visit HK again.

good service and room is clean

Great location, great service and very accommodating. I’ll be looking forward to seeing at this hotel again.

I really enjoyed my stay at the Hyatt, staff were super helpful and very nice. The area was very well located and near to many shops and restaurants.

Excellent location

Great service- competent staff! Will stay here again

Everything is good

Service was lovely! Ben Chan at guest services took great care of us and helping weigh all our heavy luggage multiple times to ensure we did not go over the limit. The location was walking distance to train station and many popular food spots. We loved our stay aside from the cigarette reeking elevators and lobby.

I am extremely disappointed with my recent stay at Grand Hyatt (Hong Kong), especially considering the high cost of the stay and the hotel's 5-star rating. Upon arrival, I was surprised to find that basic amenities like a personal care kit were not provided, which I would expect at a hotel of this caliber. This was just the beginning of a frustrating experience. The worst part of my stay occurred at check-out. I was falsely accused of using a comb and shaver that I never used, and I could not even find these items in the room. The staff insisted that I would be charged for them. After returning to my home country and reviewing the invoice, I discovered that the charge was actually for a shower cap, which we did use. While the charge itself was correct, the entire experience was handled poorly and left me feeling stressed and frustrated. Given the combination of poor service, incorrect accusations, and the lack of attention to detail, I can confidently say that I will never be returning to this hotel. The overall experience was a huge disappointment, and I would not recommend this hotel to others.

Staff and service was excellent and location is very good.

Superb hotel in a wonderful location. Entrance is very low key, though, so be sure you don't miss it. This was my second week-long stay.

I like the location and the spacious room best

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A clean and bright hotel, the room was comfortable and the staff were very good. Breakfast restaurant was lovely with great buffet options. It was great to be able to access the metro system without having to go outdoors.

It's notable that every staff plays their role in delivering service excellence

Noisy a little bit