Attendants - Hands down to Ate Jen (the Filipino attendant) who is very supportive and hospitable. She even carried my 18-pound luggage, such a strong woman. The room is very small (which is expected in any Hongkong accommodations) but very clean. Thanks also to another Filipino housekeeper who made sure that all is clean everytime we come back from each day of touring. We stayed in the place for 5 days and we haven't experienced any trouble except for one slight incident. We came back with one pillow so wet, we cannot explain. We immediately reached out to ate Jen (thank God we exchange viber numbers) and in seconds she replaced the pillow with a new one. I love that she's so concerned and attended our concern right away, my mom had a wonderful sleep that night. Location- it is pretty much at the center of everything. Its just 2 minute walk from Tsim Sha Tsui MTR station, saving our energy from looking for any transportation. Just few blocks in front of the Chungking Bldg (where Joyous is situated), you will find the all-time Filipino favorite Jollibee. Just beside the building where shops, restaurants, and everything a tourist would need to enjoy the stay. The ground floor is a complex of money changers, Indian restaurants, fruit stand,gadgets & stores. Ground floor can be intimidating at first because of our Indian friends trying to sell everything and they could be persuasive sometimes but guys, they're harmless and friendly. If you are not familiar of the Indian cooking, the ground floor might surprise your sense of smell because of the strong spices in their food. But with our 5 days of stay, we get familiar. Elevator- we were at elevator E... all odd numbered floors uses the right elevator (ours is 9F so we used it), all even-numbered floors uses the left. Elevator comes with a CCTV that is view able by the riders waiting at the ground floor so I find it a good safeguard that people can see what is happening inside. Features: I so appreciate that they changed towels everyday. They have hot and cold showers. They have body wash and shampoo. Air-conditioning is working very well, fitting to the provided comforters. It is what you need after a day of walking from each and every tours. TV features mostly Chinese shows but patience can lead you to English programs that you can enjoy while resting. They also provide hot water and instant coffee to start up your day. The room comes with a safety feature and can only be opened with the use of a digital key card. Pillows, sheets, and bed is very comfy. I am expecting to be cheap but it is far from cheap. I had great sleep over the 5 -day of stay. The WIFI is very strong that I can process my vacation video and share them in my social media in a snap.