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Mandarin Oriental, Hong Kong
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Mandarin Oriental, Hong Kong
Hotels
9.4
/10
Exceptional
887 reviews
What Guests Say About Their Stay
Caitlin
10.0
/ 10
The Mandarin Oriental is in a league of its own. I had a great experience during my stay and felt well taken care of. The staff goes above and beyond and having access to the spa was a huge perk as I worked through my jet lag by swimming laps in the morning. Highly recommend!
Tracy
10.0
/ 10
We had a great time at this hotel. The room was really spacious and comfortable. All the staff were so friendly and helpful. Breakfast is totally amazing and the bar at the top of the hotel is fabulous. We liked it so much we have booked to go back.
Alan
10.0
/ 10
Great stay at the Mandarin. Wonderful harbour view room which had everything you could wish for. Service was excellent and great location for visiting the island and Kowloon.
In the Area
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5 Connnaught Road, Central, Central And Western District, Hong Kong, Hong Kong Island
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
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Available Room Types in Mandarin Oriental, Hong Kong
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What's around Mandarin Oriental, Hong Kong
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5 Connnaught Road, Central, Central And Western District, Hong Kong, Hong Kong Island
Discover More About Mandarin Oriental, Hong Kong
Location
Mandarin Oriental, Hong Kong is located in area / city Central.
About Mandarin Oriental, Hong Kong
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Mandarin Oriental, Hong Kong exclusively for you.
Mandarin Oriental, Hong Kong is a hotel with great comfort and excellent service according to most hotel's guests.
Enjoy luxurious treats and incomparable experience by staying at Mandarin Oriental, Hong Kong.
All facilities in Mandarin Oriental, Hong Kong
Others
Hotel Services
- Laundry service
- Tours
- Multilingual staff
- Newspaper in lobby
- Luggage storage
- Express check-out
- Porter
- 24-hour Receptionist
- Concierge
Things to Do
- Shops
- Indoor pool
- Spa
- Health club
- Sauna
- Steam room
Public Facilities
- Others
- Coffee/tea in lobby
- Elevator
- Restaurant
- Safety deposit box
Business Facilities
- Meeting rooms
- Business center
- Conference rooms
- Computer station
Food and Drinks
- Bar
- Breakfast
- Snack bar
Connectivity
- LAN Internet (surcharge)
- WiFi (surcharge)
Nearby Facilities
- Souvenir shop
- Hair salon
Kids and Pets
- Babysitting with surcharge
Transportation
- Valet parking (surcharge)
General
- Banquet
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Mandarin Oriental, Hong Kong
Important Note
- Fee for buffet breakfast: approximately HKD 372 for adults and HKD 251 for children
- Fee for in-room wireless internet: HKD 190 per day (rates may vary)
- Fee for in-room wired internet: HKD 190 per day (rates may vary)
- Fee for wireless internet in public areas: HKD 190 per 24-hour period (rates may vary)
- Fee for wired internet in public areas: HKD 190 per 24-hour period (rates may vary)
- Valet parking fee: HKD 600 per night (in/out privileges)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: HKD 678.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Cashless transactions are available
- This property uses eco-friendly cleaning products
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property.
The following facilities or services will be unavailable from May 26 2025 to June 1 2025 (dates subject to change):
- Swimming pool
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Mandarin Oriental, Hong Kong | 447 |
Number of floors in Mandarin Oriental, Hong Kong | 25 |
Another facilities in Mandarin Oriental, Hong Kong | Laundry service, Tours, Multilingual staff, Newspaper in lobby, Luggage storage |
Frequently asked question in Mandarin Oriental, Hong Kong
What are available facilities at Mandarin Oriental, Hong Kong?
There are top facilites at Mandarin Oriental, Hong Kong such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Mandarin Oriental, Hong Kong?
The standard check-in time at Mandarin Oriental, Hong Kong is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Mandarin Oriental, Hong Kong provide breakfast?
Yes, Mandarin Oriental, Hong Kong provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Mandarin Oriental, Hong Kong
Traveloka (8)
Other sources (879)
9.4
Exceptional
From 879 reviews
Cleanliness
9.6
Room Comfort
9.6
Location
9.4
Service and Facilites
9.6
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Traveler Reviews Mandarin Oriental, Hong Kong
Number of reviews per page
20
40
Top reviews
Jeff
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Loved all of this property - especially the Aubrey
Caitlin
Leisure
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The Mandarin Oriental is in a league of its own. I had a great experience during my stay and felt well taken care of. The staff goes above and beyond and having access to the spa was a huge perk as I worked through my jet lag by swimming laps in the morning. Highly recommend!
Eugene
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Beautiful hotel, wonderful breakfast
Frederic
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
absolutely perfect service
Sonia
Leisure Family
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
I was travelling as a solo parent with a toddler and found that the service levels weren't always consistent.
Denise
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Beautiful hotel.
The staff couldn’t be more solicitous.
Wonderful stay.
Tracy
10.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
We had a great time at this hotel. The room was really spacious and comfortable. All the staff were so friendly and helpful. Breakfast is totally amazing and the bar at the top of the hotel is fabulous. We liked it so much we have booked to go back.
Yurong
8.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
The location is great, within walking distance to a lot of places. The front desk Karl Magdala is very friendly and helpful by greeting us, showing us the room, and giving us an orientation of the room. He also tried his best to answer our questions and even bringing us a written information to our room.
The breakfast was excellent with a lot of varieties. But the Mandarin Grill and Bar restaurant is a little bit disappointed with only “course” meals.
The overall room service is good. The only disappointment is that a bed sheet was forgotten to be put under the cover one day, and we did not notice it until we were about to go to bed. We had to wait for 30 minutes before someone could bring it to our room.
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susan
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Helpful staff, location very comfortable room .
Ken
10.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
Very beautiful room. Well maintained. Superior view.
Reynald
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Impress
WEI JIN
Business and Leisure
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Convenient
Alan
Friends and Family
10.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
Great stay at the Mandarin. Wonderful harbour view room which had everything you could wish for. Service was excellent and great location for visiting the island and Kowloon.
Angeline
Leisure Family
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Outstanding service with staff all speaking fluent English and friendly attitude. Front Desk staff escorting us to 23rd floor club for resting before our room was ready and club provided us with free drink and food
Samuel
Leisure Family
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
I went in January because i wanted to use the indoor swimming pool. The breakfast was really good and not just buffet, you can order. The breakfast was part of the deal so it was free. The MTR subway station is directly at the back (Central exit F) so that made getting around even more convenient. The staff made themselves known to me and really addressed any issue no matter how minor. This was my first time staying at the Mandarin Oriental (I usually stay at the Grand Hyatt) but I would strongly consider staying here again. My only issue is that the bath water was temperature controlled and I couldnt get it to the level of hot that I like. It is also 10 minutes away (30 to 50HKD) taxi ride to the Central ferry port.
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EVA
Business
10.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
Best hotel in the world
gail
Leisure Family
6.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Overall experience was alright, for the price point, we’ve definitely experienced better within Hong Kong
Malea
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Great breakfast
Fei
Leisure Family
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Hotel is renovated, everything is perfect for my family. It has a sofa bed for my daughter! The service they provided is very detailed and thoughtful! I have been stayed at lots of top hotels around world. This one is the best! Highly recommended their dining, specially the cake shop!
Young
Leisure
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Excellent location and services
Must stay in hong kong
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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