Skystar Hostel

I booked a double bed room through Hotel.com for more space to work, as shown in the photos. However, upon arrival at Skystar, the room was so much smaller than expected, and it was only 1 bed!!! I couldnt even move!!! The room was so dirty!!

Perfect

Staying in this 'hotel' which is actually a hostel was a mistake. The only reason, I booked it was because it was listed as a hotel. I was moved from the originally booking to another hotel. The hot water wasn't working, the room was not a pictured. The shuttle to the airport non-existent and there was no one at the reception desk for check out. I searched for someone for almost an hour and called the numbers listed to no avail.

I was sent to another place also in Chunking Mansion called Skylark. Compared with another hotel I stayed at two weeks later in the same building, I found Skylark is compacted to the extreme in terms of space in and outside the room as well as outside the window. But it costs more rather than costs less.

We didn't like the hotel and the location was even worse! We booked this room online and the pictures looked fine. But in person it is a dump in a scary neighborhood! We booked it for a week for our daughter but after she stayed one night she cried and begged us not to make her stay there anymore. So we had to book her another hotel. I will not booked through Orbitz again! We did not get a refund.

On the first attempt to check in, we were directed to 4 different areas in 3 diff. buildings. The `` main check in`` was listed under a hotel with a different name in a building complex of 5 buildings in total. The individual who owns this hotel also owns about 4-5 other hotels in the complex, but b/c of the language barrier not of the indian community on the first main level but b/c of it with staff it took us 1 hr+ to check in. Upon check in we were sent to another tower( totally get it). Once getting off the elevator we were blown away by the disgusting hygiene of the building. Btwn the smoke smell, rotting garbage, and over all filth on the walls we figured it was only one night we were paying for and hopefully we would be somewhere else the next night. That first night we got 2 hrs sleep because of people yelling in the hallways with windows opened, the smoke smell and the discomfort of the beds. The room was so small that one of us had to stand in the shower so the other could lay their suitcase on the floor to slide it under the bed, it was like a cartoon. During check out we were told to leave our key in our room ( which they only gave 2 adults 1 key. How would they know we checked out? how would they know if we late checked out? and now they had my credit card number...... great. Was then walking down the stairs surrounded by homeless, druggies+ prostitues...at 4pm. Beds hard, room cleaner was nice, mold in shower

I had heard about the mansions over the years and seen the 90's movie that featured them. I didn't know quit what to expect. I knew it was not going to be the 4 seasons, but when I arrived there I was put at ease. The staff at the sky star was very helpful and accomadating. The owner has 4 hotels so you may be transferred to a different hotel within the same complex, but they all seem to have decent standards. The rooms are very practical. Bed, washroom, aircon, shower, fan, tv, ect. I missed my flight on my last day and they arranged for me to stay at another hotel last minute. As I said, very helpful. For the price, the location and services are amazing. Hong Kong can be a little expensive. Like Western Europe, NYC or Canadian cities. This place is a great option. I was on a month long trek through Japan, Korea, Shanghai, ect. On Canadian dollars. Deals like this hotel made that trip possible. Thank you to the staff at the Skystar for having me and helping me out on my last day!

This room is only around 60 square foot and no space at all to move around. The wash room is so little. No shower area. Need to take shower just next to the toilet bowl on the floor. I asked for double bed but they gave me a single bed with 2 pillows. The room is not what I saw on the internet. They have fake photos of the room on internet. No windows. They place supposed to be called a guest house not a hotel. I will never go back here.

Stayed 3 Nights and when your enter somany people are trying to ask you if you want a room cheap price, sim card, Drugs. There are different areas I stayed area E. The lifts are old take ages to get to ground floor when busy. Long lines can be waiting for about 45 mins. In the room perfect for one person. Able to fit 2 large suitcase under bed Aircon, TV which only had 5 Channel. When it came to the shower I didn't look properly in the check in but later realised you had to take a shower on the toilet very small. Close to everything. When traveling be very careful as the Changking mansion very scary at night with your belongings and don't walk down the stairs smells really bad and there are no cameras. Becareful

Inside the room was very small but great clean n comfy, but the environment not good , dirty hall way , bad smell, but if u need to save budget it's ur good choice, easy to come close to bus stop and the centre of Tshim sa shui.

Comfort and relax, helpful & accommodating staff, strong wifi, location is near to everywhere, room also clean.

Affordable price for a one night stay, comfortable rooms.

The hotel has the basic necessities but the cleanliness in and especially outside the hotel leaves very little to be desired - dirty and smelly. The family room is too small. Not much space to move. However, for those who dont mind taking up a small lift and cramping yourselves with other visitors and workers, this hotel maybe for you. If comfort is what you are looking for, this may not be for you. Location is great nonetheless!

Clean bedroom in a great location! Very near to Kowloon tourist spots and shopping malls.

This is a guesthouse not a hotel. I've never been in an accomodation as tiny as this. There are some pros: cheap, quite clean, very good service and great location. However, should I have known the actual place/condition of the rooms, I could have spent more for a more comfortable hotel.

We only wanted a place for a short stay. We had an 11 hour transit, so needed to book a hotel room for 2 nights. The room was cramped and not sure about the cleanliness of the bed linen, but overall it suited our purpose of somewhere to stay with ease of access. Would definitely not wanted to have had lots of luggage. Staff were very helpful and it was cheap. We pretty much got what we expected.

That wasn't a hotel. It was a guest house! An apartment transformed into a hotel and a tiny room transformed into a room for 3 people; and "You" took a shower sitting on the toilet bowl. Where did the picture represented the hotel room come from? The room we got looked completely different, in size, in features!

Indian people area, I am not happy to stay in this hotel. The building is dirty and busy.

After the hustle of people trying to sell you suits, rooms, and whatever, we found the reception area tucked away on the 12th floor. We were given a different room to that listed in hotels.com. A smaller room in a different block-6 sq m compared to 9. The manager insisted it was the same room listed on the website. The manager had us stay in Hotel Venus, not hotel SkyStar. The room fan and air conditioner were noisy. There was a strong smell of cigarettes from the hall. The photos did not match the room. Only that is was cheap for HK, we would have moved to a different place. Hotels.con needs to check this operator out for accuracy.

transportation very convenient, located in the city centre, easy to travel around hk