Ensana Thermal Hévíz

Hotels
8.6
/10
Very Good
134 reviews

What Guests Say About Their Stay

Verified traveler
10.0
/ 10
I had an amazing time at Ensana Thermal Hévíz. The hotel is only a short walk from the lake and right next to a lovely park/forest. I had a room overlooking the park and the lake which was nice. The hotel has great facilities, and a large selection of both wellness and medical spa treatments. Staff were very friendly, helpful and professional. The food was nice and they had some vegetarian options and lighter/healthier meals too. The hotel also offers exercise classes during the day and social events most evenings. The only thing thing i didn't like was when they decided to drill holes into the ceiling in the spa area while it was still open and guests were still in the pools. I felt it could have been done outside of spa opening hours instead as it created a lot of noise and guests had to walk through debris falling from the ceiling. Overall I really enjoyed my stay and i will definitely be back.
Sergej
10.0
/ 10
Nice hotel with wonderful healing water from the lake nearby. Very pleasant friendly staff, and everywhere - at the reception, in the restaurant, in the wellness area. The thermal water in the healing pool is changed every day. The thermal pool is only open until 7pm. The rest of the pools and sauna are open until 9pm. This is especially limiting if you plan walks or excursions during the day, and in the evening there is not much time for pools and saunas. How to improve: I'm sure all the guests would appreciate it, if the opening hours were extended by at least an hour, until 8pm and 10pm respectively. Spacious sauna area. Great big finnish sauna. What is unpleasant - the sauna is full-textil zone. We understand different opinions. But when people come to sauna in the same swiming suits they used a few minutes ago in thermal pools - it is really unhygienic and unhealthy for those people and other sauna visitors. How to improve: It would be much more convenient, if sauna is textil-allowed a half of the day, and textil-free afternoons. Nice restaurant. Good variety of dishes. The taste of food for dinner can differ markedly - one day everything is delicious, the next day all the dishes look very attractive, but they taste like nothing. No idea why. For breakfast, the assortment is not bad, but absolutely the same, always. It gets boring after a few days. How to improve: if the chefs could add some variety to breakfast, it would improve the whole experience a lot.
Susan
10.0
/ 10
Our stay at Ensana was absolutely great! Comfortable rooms immaculately clean, soft towels, robe etc. to use on premises. Balcony with very nice view. Great service everywhere. Buffet style breakfast and dinner were always excellent, delicious with huge variety. We had a fantastic time with my Mom. Oh the pools are great, I used the sauna and also got a Thai massage. Five stars on everything.
In the Area
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Kossuth Lajos utca 9-11., Keszthelyi Járás, Zala megye, Hungary, 8380

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Ensana Thermal Hévíz is located in area / city Keszthely District. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Kossuth Lajos utca 9-11., Keszthelyi Járás, Zala megye, Hungary, 8380
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Discover More About Ensana Thermal Hévíz

Location


Ensana Thermal Hévíz is located in area / city Keszthely District.

About Ensana Thermal Hévíz

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Ensana Thermal Hévíz exclusively for you.

Enjoy luxurious treats and incomparable experience by staying at Ensana Thermal Hévíz.

All facilities in Ensana Thermal Hévíz

Others Ensana Thermal Hévíz
Others

Things to Do

  • Shops
  • Hot tub
  • Outdoor pool
  • Indoor pool
  • Spa
  • Garden
  • Library
  • Sauna
  • Steam room
  • Pool sun loungers

Public Facilities

  • Others
  • Coffee shop
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Newspaper in lobby
  • Luggage storage
  • 24-hour Receptionist

Business Facilities

  • Conference room
  • Meeting rooms
  • Business center
  • Conference rooms
  • Computer station

General

  • Parking
  • Banquet
  • Parking (surcharge)
  • Terrace

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

Nearby Facilities

  • Souvenir shop
  • Hair salon
  • ATM/Banking

Transportation

  • Access to train station (surcharge)
  • Area shuttle with surcharge

Sports and Recreations

  • Fitness center
  • Billiard

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

In-room Facilities

  • TV

Accommodation Policy & General Information in Ensana Thermal Hévíz

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately HUF 30 for adults and HUF 30 for children
  • Airport shuttle fee: HUF 48000 per person (one way)
  • Self parking fee: HUF 3000 per night
  • Pet fee: HUF 10000 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: HUF 15000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (December 31) Gala Dinner per adult: HUF 0
  • New Year's Eve (December 31) Gala Dinner per child: HUF 29750 (from 6 to 11 years old)
  • A tax is imposed by the city: HUF 780.00 per person, per night

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts major credit cards and cash
  • Cashless transactions are available
  • Safety features at this property include a smoke detector
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.

The following facilities or services will be unavailable from December 7 2025 to December 9 2025 (dates subject to change):
  • Hot tub
  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from June 1 to June 3:
  • Hot tub
  • Swimming pool
The property will be renovating from October 12 2025 to October 14 2025 (completion date subject to change). The following areas are affected:
  • Hot tub
During renovations, the hotel will make every effort to minimize noise and disturbance.

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
15:00 - 00:00 - Before 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Ensana Thermal Hévíz
210
Another facilities in Ensana Thermal Hévíz
Shops, Hot tub, Outdoor pool, Indoor pool, Spa

Frequently asked question in Ensana Thermal Hévíz

What are available facilities at Ensana Thermal Hévíz?
There are top facilites at Ensana Thermal Hévíz such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Ensana Thermal Hévíz?
The standard check-in time at Ensana Thermal Hévíz is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does Ensana Thermal Hévíz provide breakfast?
Yes, Ensana Thermal Hévíz provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Ensana Thermal Hévíz

8.6
Very Good
From 134 reviews
Cleanliness

8.8

Room Comfort

8.6

Service and Facilites

8.8

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Traveler Reviews Ensana Thermal Hévíz

Number of reviews per page
20
40
Top reviews
Verified traveler
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

I had an amazing time at Ensana Thermal Hévíz. The hotel is only a short walk from the lake and right next to a lovely park/forest. I had a room overlooking the park and the lake which was nice. The hotel has great facilities, and a large selection of both wellness and medical spa treatments. Staff were very friendly, helpful and professional. The food was nice and they had some vegetarian options and lighter/healthier meals too. The hotel also offers exercise classes during the day and social events most evenings. The only thing thing i didn't like was when they decided to drill holes into the ceiling in the spa area while it was still open and guests were still in the pools. I felt it could have been done outside of spa opening hours instead as it created a lot of noise and guests had to walk through debris falling from the ceiling. Overall I really enjoyed my stay and i will definitely be back.
Read More
Melody
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

It was very relaxing.
VALENTIN
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

Perfect pools and saunas!
Nelly
6.0
/10
Reviewed 92 week(s) ago

Hotels.com verified review

We were at the Ensana Heviz hotel from September 25 to October 8. . The location of the hotel is not bad. The pool area is laid out normally. Good breakfasts and dinners. The staff is mostly polite. But The furniture in the room is very old and needs updating. Very poor room cleaning. The carpet on the floor was so old and dirty. The balcony was not clean. At the hotel, my husband and I took 14 procedures each, considering that these packages of more than 10 procedures should be at a discount. But we paid for this before leaving and realized that we did not have any discounts and the price for these procedures was greatly increased. The price for 1 procedure is almost 25 dollars. This is incredible! This is a clear deception that we did not expected! Unfortunately we will not go to this hotel again.
Read More
Sergej
10.0
/10
Reviewed 129 week(s) ago

Hotels.com verified review

Nice hotel with wonderful healing water from the lake nearby. Very pleasant friendly staff, and everywhere - at the reception, in the restaurant, in the wellness area. The thermal water in the healing pool is changed every day. The thermal pool is only open until 7pm. The rest of the pools and sauna are open until 9pm. This is especially limiting if you plan walks or excursions during the day, and in the evening there is not much time for pools and saunas. How to improve: I'm sure all the guests would appreciate it, if the opening hours were extended by at least an hour, until 8pm and 10pm respectively. Spacious sauna area. Great big finnish sauna. What is unpleasant - the sauna is full-textil zone. We understand different opinions. But when people come to sauna in the same swiming suits they used a few minutes ago in thermal pools - it is really unhygienic and unhealthy for those people and other sauna visitors. How to improve: It would be much more convenient, if sauna is textil-allowed a half of the day, and textil-free afternoons. Nice restaurant. Good variety of dishes. The taste of food for dinner can differ markedly - one day everything is delicious, the next day all the dishes look very attractive, but they taste like nothing. No idea why. For breakfast, the assortment is not bad, but absolutely the same, always. It gets boring after a few days. How to improve: if the chefs could add some variety to breakfast, it would improve the whole experience a lot.
Read More
albert
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 151 week(s) ago

Hotels.com verified review

מלון ברמת 4 כוכבים לא מתקרב לסטנדרט מעלית 1 עבדה מתוך 3 במשך שבוע .טיפולים יחסית יקרים אם פיספסת טיפול גם אם הצדק איתך אין אוזן קשבת . נצמדים לתקנון לא בשביל אנשים מתחת ל60
Diane
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 172 week(s) ago

Expedia Group verified review

Most staff new English it would be helpful and more international if more more spoke English or better English. I loved the restaurant I always have is the reason why I returned to this hotel. The pools and baths are always very clean and I enjoy the surroundings.
Susan
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 206 week(s) ago

Hotels.com verified review

Our stay at Ensana was absolutely great! Comfortable rooms immaculately clean, soft towels, robe etc. to use on premises. Balcony with very nice view. Great service everywhere. Buffet style breakfast and dinner were always excellent, delicious with huge variety. We had a fantastic time with my Mom. Oh the pools are great, I used the sauna and also got a Thai massage. Five stars on everything.
Read More
Verified traveler
icon-Leisure
Leisure
8.0
/10
Reviewed 210 week(s) ago

Expedia Group verified review

By the pool no bar for freshly beverage!!!
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 291 week(s) ago

Expedia Group verified review

Clean, breakfast amazing, staff friendly, room huge
Sophie valerie
6.0
/10
Reviewed 306 week(s) ago

Hotels.com verified review

The bath where great. Food was horrible.
Michael
10.0
/10
Reviewed 319 week(s) ago

Hotels.com verified review

Very relaxing and enjoyable short break. We would like to go back again sometime soon and maybe stay a little longer next time.
lana
8.0
/10
Reviewed 413 week(s) ago

Expedia Group verified review

Very nice hotel, beautiful service, great food. Beds are awful, too hard. Nice area and surrounding
Verified traveler
2.0
/10
Reviewed 418 week(s) ago

Hotels.com verified review

They did not have my reservation ready upon my arrival. It took approx 45 min to locate it even though I had the reservation email. The staff were both rude and I saw no sense of urgency to locate the reservation. The rooms were adequate size, but the beds were hard and low quality.
Sandra
8.0
/10
Reviewed 422 week(s) ago

Hotels.com verified review

An amazing and relaxing but uplifting experience for a first-time wellness thermal spa user from the New World! Good facilities. Choice of many pools and treatments or just relax and enjoy the outdoor pools. Dinner buffet included with many choices. Heviz is delightful. Didn't want to leave. Really recommend this hotel.
Anthony
10.0
/10
Reviewed 426 week(s) ago

Hotels.com verified review

A lovely hotel- very relaxing; friendly and welcoming staff; wonderful spa facilities; a great breakfast and surrounded by a beautiful Country and area. We really enjoyed our stay and will return.
Verified traveler
2.0
/10
Reviewed 445 week(s) ago

Expedia Group verified review

When I arrived they did not have the room I purchased on Expedia (an upgraded room with a lake view). I was contacted by the hotel manager who told me they would refund me the difference, which is fine and all, but I chose this hotel specifically because I wanted a view of Heviz from my room and that didn't really fix the issue. Also, the TV in my room didn't work. Oh and we had lunch from the restaurant buffet and about 20 minutes later my girlfriend threw it right up.
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Gerry
10.0
/10
Reviewed 458 week(s) ago

Expedia Group verified review

As other reviewers have said before the hotel is a little old around the edges however I do not think this in any way will detract from enjoying a stay there. The hotel spa facilities are first class. There is a wonderful heated pool outside and thermal pools inside. I would rate the food as very good and did not understand some of the previous comments made . There is a very varied range of food available to suit any taste. Staff were very attentive to any requests made. I would recommend the hotel to anyone who wants good value and a relaxing holiday. My only concern was the very slow internet but otherwise I was extremely satisfied and would have no hesitation in returning to the hotel in the future.
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Verified traveler
8.0
/10
Reviewed 467 week(s) ago

Hotels.com verified review

We had a very pleasant stay. Rooms were clean, food delicious there were plenty of gluten free options for my partner. Gluten free options were not displayed at breakfast but staff were very helpful and checked for gluten free options. View was beautiful from the balcony of the room. Spa facilities were great and very clean. We would definitely visit again. Thank you.
Read More
Charles
10.0
/10
Reviewed 468 week(s) ago

Hotels.com verified review

Great place, staff was kind and on point. Great breakfast included
Number of reviews per page
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.