Courtyard by Marriott Surat

Everything was excellent. One night someone banged on our door at 11:30pm. We didn’t know who it was. Staff was helpful in helping us.

Shreya , Sangita and front desk manager Mr Pankaj full full all the need full and the behaviour of them is excellent

I would like to thank all the staff in the hotel every one was really helpful n attending

The staff were amazingly helpful, with getting my room ready after I arrived much earlier. As someone who works in hotels in Australia, i can appreciate how challenging it can be. The buffet was lovely, and Charcoal too.

Good and very nice Breakfast full of variety and freshness. Cheff there are very helpful in providing the requested dish. All good and restaurant is matter of great comfort with Milk tea in clay cups.

We stayed at the Courtyard by Marriott Surat for nearly two weeks and had a very enjoyable stay. The staff, especially Anjali, went over and above for us, and in particular made the stay pleasant for my elderly parents. We would definitely recommend this hotel to others.

The hotel was not very clean and so many mosquitoes in the reception at the evening. Plus the service was not good. I had guests who were going to check in I booked the rooms for them, and one of the staff from reception asks them to pay our morning bill of breakfast, it was unprofessional as I was staying there so I’m supposed to clear before I check out the rooms are on my name. My guests were just checking in so how come they asked to pay someone else’s bill. The service is not good they are very unprofessional. And at night they don’t even answer the phone at the front desk, I had to go downstairs and when we complained they don’t even bother to say Sorry. Manager should have some training how to behave with the customer and be more polite. Thank you

The rooms were old, soap limited, towels limited and old and greyish but were supposed to be white. To many ants biting us and mosquitoes inside hotel management blames it on the sighing in area but did nothing. Food was good and service in dining room was very good No gift shop. Coffee shop was great

5th time staying at the hotel. Service is always very good. Will go back for sure. Management needs to improve maintenance and cleanliness of carpets, sofa covers and overall.

Everything was perfect but no balcony

Newer Property & good rooms and amenities. Only issue is it was a little to far from any action. However, good hotel, with good restaurant, and clean

Good place to stay in Surat. New and clean.

Hotel is not 5 star rated, food is very poor and room is not comfy as per brand marriot

DutyManager Wed, Feb 21, 12:16 PM (3 days ago) to PARIKHTS, FOM Dear Sir, Namaste !! This is regarding the amendment of your room reservation, The actual room was booked from 20.02.2024 to 24.02.2024 and due to Mosquito problem and muddy water problem in the bathroom guest wanted to relocate to another hotel and wanted to checkout on 21.02.2024 only. We have done the changes and we will charge only 1 night to expedia and for rest refund you have to communicate with the expedia and they will initiate. Warm Regards Shailesh Bandal Asst. Front Office Manager O 261.414.5555 M 951.2028.490 re COURTYARD BY MARRIOTT SURAT Earth space, Hazira road Surat, ST 394510 courtyard.com cid:image008.jpg@01D52C1C.5D1EBE60

Stay was comfortable Rooms are neat and clean very friendly staff at courtyard by Marriott Specially thanks to Shivani at front desk she was courteous and helpful

The hotel is very good for the city. Gym is good and restaurant people are nice. Good food.

There is mold in the bathroom screen facing the bed! What kind of hotel allows mold to gather in the bathrooms? If there is mold then all other cleaning is irrelevant! The location of the hotel is in the middle of no where. You ask the hotel for help to get a cab/Ola/Uber, they will gladly direct you to hotel cab services for which they will charge you 5x-6x more. Imagine paying Rs1200 for a 5Km ride! Find another place even though it might not have a brand name.

NA

I must say - amazing hotel, great food, best rooms and all praises for the staff. Don’t forget to have dinner at charcoal

A hotel with very good vibes .. open spaces everywhere ... and the rooms are very tastefully decorated ... very good rooms