What do past guests say about The Pavilion?

The Pavilion is well-known for its Location, Service and Facilites, Cleanliness, as reviewed by verified Traveloka guests.

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The Pavilion

Name: The Pavilion
Address: Near High Court Mallital, Naini Tāl, State of Uttarakhand, India, 263001, Near High Court Mallital, State of Uttarakhand, 263001, India
Rating: 7

Hotels

7.0

/10

Pleasant

27 reviews

In the Area

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Near High Court Mallital, Naini Tāl, State of Uttarakhand, India, 263001

Main Facilities

Restaurant

24-Hour Front Desk

WiFi

The Pavilion is a hotel in a good neighborhood, which is located at Nainital. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in The Pavilion

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What's around The Pavilion

Near High Court Mallital, Naini Tāl, State of Uttarakhand, India, 263001

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Discover More About The Pavilion

Location

The Pavilion is a hotel in a good neighborhood, which is located at Nainital.

About The Pavilion

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at The Pavilion.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Pavilion exclusively for you.

With all facilities offered, The Pavilion is the right place to stay.

All facilities in The Pavilion

Others

Hotel Services

Laundry service
Newspaper in lobby
Tours
Wedding service
Luggage storage
24-hour Receptionist
Concierge

Things to Do

Romantic proposal packages
Picnic area
Garden
Barbecue

Public Facilities

Others
Restaurant
Coffee shop

Food and Drinks

Breakfast
Snack bar

General

Parking
Terrace

Business Facilities

Meeting facilities
Conference center

Family-friendly Facilities

Kids club

Connectivity

Free WiFi

Shuttle Service

Airport transfer (surcharge)

Accommodation Policy & General Information in The Pavilion

Important Note

Fee for buffet breakfast: approximately INR 300 per person
Rollaway bed fee: INR 1000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Check-in/Check-out Time

Check-in:

From 12:00

Check-out:

Before 10:00

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time	From 12:00 - Before 10:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at The Pavilion	34
Number of floors in The Pavilion	3
Another facilities in The Pavilion	Laundry service, Newspaper in lobby, Tours, Wedding service, Luggage storage

Frequently asked question in The Pavilion

What are available facilities at The Pavilion?

There are top facilites at The Pavilion such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)

What is normal check-in & check-out time at The Pavilion?

The standard check-in time at The Pavilion is starting from From 12:00 while the latest check-out time is at Before 10:00

Does The Pavilion provide breakfast?

Yes, The Pavilion provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of The Pavilion

The Pavilion has a 3.0-star rating.

How many floors does The Pavilion have?

The Pavilion has 3.

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More Reviews from Other Guests in The Pavilion

Overall Ratings & Reviews The Pavilion

Other sources (27)

7.0

Pleasant

From 27 reviews

Cleanliness

7.0

Room Comfort

6.8

Location

7.6

Service and Facilites

7.4

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Traveler Reviews The Pavilion

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Top reviews

Sunil Dutt

Leisure Family

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Whenever I go nainital, I prefer to stay in The Pavilion. Property location is very good,600-700 from main mall road. Rooms are spacious and clean. Staff is very supportive. Food is delicious

Pankaj

Business

6.0

/10

Reviewed 37 week(s) ago

Expedia Group verified review

Rooms are not well kept

Kaushal

Leisure Family

2.0

/10

Reviewed 38 week(s) ago

Expedia Group verified review

I recently stayed at The Pavilion hotel and I was deeply disappointed. Family Suite room no. 119 was outdated, with peeling paint and a musty smell that never seemed to go away. The bed was uncomfortable, with dirty linens. The bathroom was in dire need of cleaning—there was mold in the shower. I tried to get assistance from the front desk, but they were unresponsive. The Wi-Fi was spotty, and the breakfast they offered was below average. I’m extremely upset to report that my child’s jacket was ruined by a rat 🐀 at this hotel. Overall, it's an outdated filthy property, I would not recommend this hotel to anyone. For the price I paid, I expected much better service and quality. Definitely won’t be returning.

Rupam

Business and Leisure

10.0

/10

Reviewed 40 week(s) ago

Expedia Group verified review

Nice place to stay easily accessible for most of the sight visit

Parag

Leisure Family

10.0

/10

Reviewed 43 week(s) ago

Expedia Group verified review

Very courteous staff, well managed property. Delicious food, good location and parking available.

Sushant

Leisure Family

10.0

/10

Reviewed 72 week(s) ago

Expedia Group verified review

Please include fans in rooms. Rest all are fine.

Jyoti

Friends and Family

4.0

/10

Reviewed 73 week(s) ago

Hotels.com verified review

नैनीताल ला जर फिरायला जात असाल तर माॅल रोड वर होटेल करा; हे होटेल खुप महाग, दूर आणि अस्वच्छ आहे.

Yogesh

Friends and Family

8.0

/10

Reviewed 103 week(s) ago

Hotels.com verified review

It was a nice stay but initially they did not give us a nice room, later they shifted us to a better room after a complaint. They charged us for one more person,where as when I booked through you,I mentioned for three adults.

Maheepal

Leisure Family

10.0

/10

Reviewed 125 week(s) ago

Expedia Group verified review

Visited with family and found this property outstanding in terms of reachability using car, ambience is open, away from Mall Road hustle, awesome food. Staff on reception was quite helpful and agreed to have few adjustments as there was a mistake while making online booking. Overall experience was awesome. Thank you

Shaileshkumar

Leisure with Children

4.0

/10

Reviewed 170 week(s) ago

Expedia Group verified review

While booking a room for 3 they offer you a large room with two double beds but what we actually got was a double bed plus a substandard single cot in a small room. Towels and bedsheets poorly cleaned, smelling bathroom. Poor wi fi. Location and dining options good. Overall not worth 7000 per night .

amruta

10.0

/10

Reviewed 357 week(s) ago

Hotels.com verified review

It was a good stay...comfy clean room and excellent food..i wud recomend it for a nice stay in Nainital..

VIKAS

8.0

/10

Reviewed 444 week(s) ago

Hotels.com verified review

Walking from mall road to the hotel is a tiring job, you have to climb up to reach the hotel, overall a good property.. Cons..Check out time too early (10 am), no water temp.controller,it was too hot..Toilet stinks, Pros..Good ambiance, front rooms were better maintained and cleanliness was better, breakfast was ok, ample parking, a small playground for children..Option of bakery

Verified traveler

8.0

/10

Reviewed 535 week(s) ago

Expedia Group verified review

HOTEL LAYOUT IS GR EAT, STAFF SUPPORT IS GREAT,SERVICE IS FINE AS IT IS HIGH SEASON PERIOD THE ONLY DRAWBACK IS THEIR ROOM CONDITION SPECIALLY DOORS AND MORE THEIR SHOULD BE ALTLEAST FAN IN ROOM AS SOMETIME WHEN IT IS SUNNY DAY IT GET HOT AS THEIR RESTAURANT(BAKER'S HUT) GOT A/C BUT THEIR ROOM EVEN DO NOT HAVE FAN IN IT.

Verified traveler

8.0

/10

Reviewed 578 week(s) ago

Expedia Group verified review

Amazing place to visit mall road, lake and tibetan market, Lovers point, Himalayan darshan. Overall its a beautiful place to visit 2 or 3 days and visit offseason where you will not get too much crowd otherwise you will not enjoy. DON'T BOOK WITH EXPEDIA AS THEY ARE GIVING HIGH PRICES AS COMPARE TO OTHER WEBSITE AS I CALLED CUSTOMER SERVICE THEY ARE NOT READY TO HELP AS WELL. I ADVISED DON'T BOOK WITH EXPEDIA

Gary

2.0

/10

Reviewed 588 week(s) ago

Expedia Group verified review

The staff at Reception is RUDE. The voucher mentioned check-out time as 12.00 noon, but we got a rude call at 10 am on 16th of june, asking us to vacate the room immediately as a new guest was waiting to check-in. The reception argued that check-out time was 10.00 am and we have to vacate immediately. The staff started ringing the room bell and said they wanted to show the Room to a prospective guest. Eventually we had to hurry up and vacated the room at 11.00 am but the experience was horrible.

Verified traveler

6.0

/10

Reviewed 591 week(s) ago

Hotels.com verified review

The quality of the bathroom was not good . Cleanliness of bathroom and condition of towels need a lot of improvement.

Ambrish

4.0

/10

Reviewed 597 week(s) ago

Hotels.com verified review

The hotel is far from the lake which was an issue. Also, the staff was rude when we checked in. They tried to be nice to us later. However, the most disappointing part was the condition of the hotel or at least the rooms we got. We booked standard rooms but everything was lousy there. We had to get the sheets, towels and blankets changed. Overall it wasn't a pleasant experience at all.

sauraabh

6.0

/10

Reviewed 604 week(s) ago

Expedia Group verified review

Old world charm beckons, but the buffet dinner was a let down, stay away, there are better places to eat in Nainital,may come back for location.

Anirudha

8.0

/10

Reviewed 610 week(s) ago

Expedia Group verified review

The overall experience has been quite satisfactory. The staff was courteous to upgrade our room category. Nice huge rooms with toiletries and fresh towels. Heater, which is a must in winters, was functional and effective. Running water was available throughout. Hot water was catered during the morning hours, when it is actually needed. In our case, there was quite a limited requirement of water and that too hot water. It snowed the entire early morning through till 9 am and one can imagine the state of affairs with the kids in our group going crazy. The staff has been extremely friendly. Bakers Hut which is a bakery outfit caters to some good mouth watering items and is quite handy being a part of the hotel. Tucked in the Deodar forest, the hotel had a wild yet safe ambiance. It would surely be an option to check in for availability when in Nainital next.

vishal

8.0

/10

Reviewed 613 week(s) ago

Expedia Group verified review

hotel is very nice , room is spacious , hot water available from 6am to 11am, though a bucket of hot water is available on demand , car parking is ample, food is delicious limited to chicken only, no lambs, mutton, fish etc. to add to this, grilled items available only for groups on demand. Food in hotel is available from 7am to 9:30pm. For sightseen , they have guide and a planner, that helps in planning the tour.

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