West End Hotel

Hotels
6.7
/10
Pleasant
61 reviews

What Guests Say About Their Stay

Prashant
10.0
/ 10
Great place for cricket match stay and also if you have work in south mumbai areas
Patricia
10.0
/ 10
This hotel provided excellent service and cleanliness. The location was a short taxi ride to the Gate of India and other attractions, as well as close to markets. The food in the restaurant was delicious and plentiful. I would highly recommend this hotel to travelers coming to do shopping in Mumbai. A great place to stay!
Eric
10.0
/ 10
A reasonable price/quality in Mumbai. Adjacent to a hospital so immediate surrounding area has many poor and ill people waiting on street, but that's part of the reality of life in India. Walking distance to the main tourist part of Mumbai.
In the Area
See Map
45 New Marine Lines, Marine Lines, Mumbai, State of Mahārāshtra, India, 400020

Main Facilities

Read More
Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at West End Hotel is a good choice when you are visiting Mumbai. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around West End Hotel

45 New Marine Lines, Marine Lines, Mumbai, State of Mahārāshtra, India, 400020
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West End Hotel Rates per Night

Looking for the best West End Hotel hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking! West End Hotel room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

West End Hotel Location & Address

West End Hotel is located at 45 New Marine Lines, Marine Lines, Mumbai, State of Mahārāshtra, India, 400020. It's situated in the Mumbai area of India, known for its vibrant nightlife and street food. The hotel is approximately XX km from the city center.

How to go to West End Hotel from Airport

Need to figure out the best way to get to West End Hotel from Chhatrapati Shivaji Maharaj International Airport? Don't worry, we've got you covered! Here are a few options for your hotel transfer, depending on your budget and time constraints.
  • Taxi (Most Direct):

    A taxi is the most straightforward way to get to the hotel. You can find taxis readily available outside the airport terminals. Expect the journey to take around 30-45 minutes, depending on traffic.
  • Ride Hailing (Convenient):

    Ride hailing services are also available at the airport. This can be a convenient option, especially if you're familiar with using ride hailing apps.
  • Airport Bus (Budget-Friendly):

    The airport bus is the most affordable option. Check the bus routes and schedules to see if there's a bus that goes near the hotel. From the bus stop, you may need to take a taxi or auto-rickshaw to reach the hotel.
  • Pre-booked Airport Transfer (Hassle-Free):

    You can pre-book an airport transfer service. This is a great option if you want a hassle-free experience, as the driver will be waiting for you at the airport.

Tips:

For the most convenient route, consider taking a taxi or ride hailing service, especially if you have luggage. If you're on a budget, the airport bus is a good option, but be prepared for a longer journey.

West End Hotel Reviews & Summary

Want to know all about West End Hotel before you book? Looking for honest hotel reviews to help you make the right choice? This hotel is a popular choice for travellers seeking a comfortable and convenient stay in Mumbai. Guests consistently praise the hotel's excellent location, friendly staff, and clean rooms. A standout feature is the rooftop terrace, offering stunning views of the city. Many reviewers also appreciate the hotel's proximity to local attractions and restaurants.

One recent guest wrote: "The West End Hotel was a fantastic experience! The staff were incredibly helpful, the room was spotless, and the location was perfect for exploring Mumbai. I would definitely stay here again."

West End Hotel Room Types Available

Choosing the right hotel room type can make all the difference to your stay. West End Hotel offers a variety of categories of hotel rooms to suit different needs and budgets. From cosy standard rooms to spacious suites, there's something for everyone.
  • Standard Room:

    A comfortable room with a double bed, en-suite bathroom (shower only), and city views. Non-smoking rooms are available.
  • Deluxe Room:

    A larger room with a king-size bed, en-suite bathroom (bathtub and shower), and a seating area. Some rooms offer partial sea views. Non-smoking rooms are available.
  • Executive Suite:

    A spacious suite with a separate living area, bedroom with a king-size bed, and a large bathroom with a bathtub and bidet. Offers panoramic city views.
  • Family Room:

    Designed for families, this room features two double beds, a seating area, and an en-suite bathroom with a shower.
  • Pet-Friendly Room:

    West End Hotel offers a limited number of pet-friendly rooms. An additional charge of INR 500 per night applies. Guests must inform the hotel in advance and adhere to the hotel's pet policy.

Hotel Facilities in West End Hotel

Looking for a hotel with great amenities? West End Hotel boasts a range of hotel facilities to make your stay enjoyable and convenient. Whether you're travelling for business or leisure, you'll find everything you need right here.
  • Swimming Pool:

    Take a dip in the hotel's outdoor swimming pool. Open from 7:00 AM to 9:00 PM.
  • Fitness Centre:

    Stay in shape at the hotel's well-equipped fitness centre. Open 24 hours.
  • Business Centre:

    Stay connected and productive at the hotel's business centre. Open 24 hours.
  • Restaurant:

    Enjoy delicious meals at the hotel's on-site restaurant. See details below.
  • Rooftop Terrace:

    Relax and enjoy stunning city views from the rooftop terrace.
  • Free Wi-Fi:

    Stay connected with complimentary Wi-Fi throughout the hotel.
  • Kids' Play Area:

    Keep the little ones entertained at the dedicated kids' play area.

Hotel Buffet or Restaurant/Cafe in West End Hotel

Craving a delicious meal without leaving the hotel? West End Hotel offers a variety of dining options, including a hotel buffet and a charming hotel cafe. Whether you're in the mood for local cuisine or international flavours, you'll find something to satisfy your appetite.
  • The Palm Restaurant:

    Serves a buffet breakfast, lunch, and dinner. Cuisine: Indian and international. Price: INR 1500 per person for dinner buffet. Opening hours: 7:00 AM - 11:00 PM. Signature dish: Butter Chicken.
  • The Coffee Bean Cafe:

    Offers a selection of coffee, tea, pastries, and light snacks. Price: INR 500 per person. Opening hours: 8:00 AM - 8:00 PM. Speciality: Masala Chai.

West End Hotel Airport pickups and How to Book

Need a convenient hotel to airport transfer? West End Hotel offers airport pick-up services to make your arrival and departure as smooth as possible. Forget the hassle of finding a taxi – let the hotel take care of everything.

To book an airport pick-up, simply contact the hotel directly at least 24 hours in advance. Provide your flight details, including arrival time and flight number. The hotel will arrange for a driver to meet you at the airport and take you directly to the hotel.

Nearby MRT Station & Bus Stops

Want to explore Mumbai using public transport? West End Hotel is conveniently located near several MRT stations and bus stops, making it easy to get around the city. Here's a list of the nearest options:
  • Churchgate Railway Station:

    Approximately 1 km from the hotel.
  • Chhatrapati Shivaji Maharaj Terminus (CSMT):

    Approximately 3 km from the hotel.
  • Mantralaya Bus Stop:

    Located right outside the hotel.

To use the public transport system, you can purchase a Mumbai Local train pass or use a contactless payment card. Passes can be purchased at the stations.

Nearby Attractions for Family / Kid Friendly

Looking for fun nearby activities for the whole family? Mumbai offers a wealth of nearby places to go and nearby sightseeing places that are perfect for kids and adults alike. Here are a few ideas to get you started:
  • Gateway of India:

    An iconic landmark and a must-see for any visitor. Distance: 4 km. Price: Free.
  • Elephanta Caves:

    Explore ancient cave temples on Elephanta Island. Distance: 10 km (ferry required). Price: INR 600 per person (ferry and entry).
  • Chhatrapati Shivaji Maharaj Terminus (CST):

    A UNESCO World Heritage Site and a stunning example of Victorian Gothic architecture. Distance: 3 km. Price: Free.
  • Marine Drive:

    Take a stroll along this scenic promenade and enjoy the sea breeze. Distance: 2 km. Price: Free.
  • Sanjay Gandhi National Park:

    Escape the city and explore this lush national park. Distance: 40 km. Price: INR 80 per person.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in India!

Where to eat near West End Hotel (Mumbai)

Craving some delicious nearby dining options? Mumbai is a food lover's paradise, with a wide variety of local food and international cuisine to choose from. Here are a few recommendations for cafes/restaurants and local street food:
  • Cafes/Restaurants:

    • Leopold Cafe:

      A historic cafe serving a variety of dishes.
    • Cafe Mondegar:

      Another popular cafe known for its lively atmosphere.
    • Britannia & Co.:

      An Irani cafe serving traditional Parsi dishes.
  • Local Street Food:

    • Pav Bhaji:

      A spicy vegetable curry served with bread rolls.
    • Vada Pav:

      A deep-fried potato patty served in a bread roll.
    • Samosas:

      Deep-fried pastries filled with potatoes and spices.
    • Pani Puri:

      Hollow crispy balls filled with spiced water and potatoes.
    • Bhel Puri:

      A savoury snack made with puffed rice, vegetables, and chutneys.

Shopping places near West End Hotel (Mumbai)

Need to indulge in some retail therapy? Mumbai offers a wide range of nearby shopping options, from bustling markets to modern malls. Here are a few places to check out:
  • Colaba Causeway:

    A street market selling clothing, accessories, and souvenirs.
  • Linking Road:

    Another popular street market with a wide variety of goods.
  • High Street Phoenix:

    A large shopping mall with a variety of international and Indian brands.

Other Places to Stay Near West End Hotel

Looking for alternative accommodations? Mumbai offers a wide range of hotels to suit different budgets and preferences. Here are a few options in different star categories:
  • Luxury/5–6 star hotels nearby:

    • The Taj Mahal Palace, Mumbai:

      An iconic luxury hotel with stunning views of the Gateway of India.
    • The Oberoi Mumbai:

      A luxurious hotel with world-class amenities and service.
    • Four Seasons Hotel Mumbai:

      A stylish hotel with a rooftop bar and a spa.

    Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in India!

  • Four-star hotels nearby:

    • The Ambassador, Mumbai:

      A comfortable hotel with a central location.
    • Hotel Marine Plaza:

      A hotel with sea views and a rooftop pool.
    • The Gordon House Hotel:

      A boutique hotel with stylish rooms.

    Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in India!

  • Three-star hotels nearby:

    • Hotel Suba Palace:

      A budget-friendly hotel with comfortable rooms.
    • Hotel Sea Princess:

      A hotel with a swimming pool and a restaurant.
    • Treebo Trend Hotel Galaxy:

      A modern hotel with a convenient location.

    Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in India!

Conclusion

Ready to book your stay at West End Hotel? With its convenient location, comfortable rooms, and excellent facilities, it's the perfect choice for your next trip to Mumbai. Don't miss out on the best hotel availability and secure your room booking today!

Whether you're looking for a relaxing getaway or a base for exploring the city, West End Hotel has everything you need. Book your stay through Traveloka for the best deals and a hassle-free experience.

Don't wait – book cheap hotels in India now and find the perfect cheap hotels nearby for your trip!

All facilities in West End Hotel

Others West End Hotel
Others

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Coffee/tea in lobby
  • Elevator

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Tours
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Meeting rooms
  • Conference room
  • Conference rooms
  • Business center

Food and Drinks

  • Bar
  • Breakfast

Connectivity

  • LAN Internet (surcharge)
  • WiFi (surcharge)

General

  • Parking

Accommodation Policy & General Information in West End Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately INR 650 per person
  • Fee for in-room wireless internet: INR 182 per hour (rates may vary)
  • Fee for in-room wired internet: INR 182 per hour (rates may vary)
  • Fee for wireless internet in public areas: INR 182 per hour (rates may vary)
  • Fee for wired internet in public areas: INR 182 per hour (rates may vary)
  • Rollaway bed fee: INR 800.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
12:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 12:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at West End Hotel
80
Number of floors in West End Hotel
5
Another facilities in West End Hotel
Others, Smoke-free area, Safety deposit box, Coffee shop, Coffee/tea in lobby

Frequently asked question in West End Hotel

What are available facilities at West End Hotel?
There are top facilites at West End Hotel such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at West End Hotel?
The standard check-in time at West End Hotel is starting from 12:00 - 00:00 while the latest check-out time is at Before 12:00
Does West End Hotel provide breakfast?
Yes, West End Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of West End Hotel
West End Hotel has a 4.0-star rating.
How many floors does West End Hotel have?
West End Hotel has 5.
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More Reviews from Other Guests in West End Hotel

Overall Ratings & Reviews West End Hotel

Traveloka (1)
Other sources (60)
6.8
Pleasant
From 60 reviews
Cleanliness

7.6

Room Comfort

7.0

Location

8.2

Service and Facilites

7.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews West End Hotel

Number of reviews per page
20
40
Top reviews
Pratibha
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Little more cleanliness is required. Maintenance and renovation work going on.
ankur
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Recently renovated, not fancy but quite big rooms
Prashant
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 141 week(s) ago

Expedia Group verified review

Great place for cricket match stay and also if you have work in south mumbai areas
Prateek
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 144 week(s) ago

Expedia Group verified review

BEAUTIFUL !
Murtaza
icon-Business
Business
8.0
/10
Reviewed 152 week(s) ago

Expedia Group verified review

Location is good, rooms are clean and quiet spacious, a gym in the hotel would add some stars and the rates could be a cheaper comparing comparing to the standard, cooperative staff
Lokesh
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 162 week(s) ago

Expedia Group verified review

staff was very helpful
Mayank
4.0
/10
Reviewed 288 week(s) ago

Hotels.com verified review

Not a good option
Walid
icon-Business
Business
4.0
/10
Reviewed 313 week(s) ago

Hotels.com verified review

This is not a 4 star hotel. I am not sure how they get this rating. The hotel staff are courteous and helpful. The hotel lack a window in the bathroom that’s closed completely. Basically mosquitoes and this can easily fly via the bath room windows vent that does not close properly. The electric and the condition of the room is very old and requires refurbishing.
Read More
Stephen
8.0
/10
Reviewed 359 week(s) ago

Hotels.com verified review

I'm glad I stayed at this hotel for 3 nights. They were courteous and offered amenities like a hair dryer and iron & ironing board (on request), and they even had an attendant allocated to each floor should you need anything. I suspect I was upgraded to a nicer room upon arrival as it seemed nicer and bigger than what I thought I'd booked. My room had a small balcony, although the door to it was locked and I had no key for it. I think other rooms had unlocked balconies as I could see them when I walked around. The tv had full cable channels, and the breakfasts were good enough. The one drawback is its location. A few times I walked into, or back from, the city center, but you're better off taking an Uber each time. It's just far enough to waste precious time, and it's not a pleasant walk. The hotel is located directly across from a major hospital, and you have all sorts of sick or injured people strewn throughout the street. It also seems to be located next to some local temples, as you have additional crowds of people in prayer throughout the street. The rest of the crowds seemed to be homeless. So not a fun mix to walk around in, and you'll be looked at, if not approached. Again, take a taxi or Uber where you need to go and use this place as your resting spot, and it's a good stay.
Read More
Patricia
10.0
/10
Reviewed 417 week(s) ago

Expedia Group verified review

This hotel provided excellent service and cleanliness. The location was a short taxi ride to the Gate of India and other attractions, as well as close to markets. The food in the restaurant was delicious and plentiful. I would highly recommend this hotel to travelers coming to do shopping in Mumbai. A great place to stay!
Brenna
8.0
/10
Reviewed 419 week(s) ago

Hotels.com verified review

We booked this hotel in Mumbai, which seemed like one of the more reasonable priced hotels in the area. Previously in India, we had been staying in Hiltons and other brand name hotels. If this is what you are used to, be aware that the West End hotel is more like a budget motel than a Hilton, despite the price. However, the service was friendly, and for a one night stay we didn't have any issues. They are doing some construction on the outside of the building, and the first door we pulled up to made it look like the hotel had been closed.
Read More
Verified traveler
8.0
/10
Reviewed 466 week(s) ago

Expedia Group verified review

Food is okay, not much variation. Same for breakfast and lunch.
Irina
8.0
/10
Reviewed 509 week(s) ago

Hotels.com verified review

Last minute change of plan brought us to this hotel which reminds me of the olden days in design. Food wise is best we had in India after Shangri-La in Delhi but at decent price.
Verified traveler
6.0
/10
Reviewed 517 week(s) ago

Hotels.com verified review

I booked this hotel thinking a five star but definitely its not even close to a single star according to Canadian standards. I do not know how does the rating work in India. The food in the restaurant was good, staff OK. The hotel itself needs lot of fixing, the hotel inside seems like a hospital, elevator sucks. If I owned this hotel I would make it like a 4 star with a little decorations, painting etc. The location of this hotel is good, close to everything. You also have to pay for WiFi.
Read More
SKP
2.0
/10
Reviewed 524 week(s) ago

Hotels.com verified review

It is located near hospital and masgids and darga. Very much crowded. No coffee making facilities...no break fast. No orderly built rooms. Earlier it should have been apartment complex and converted in to rooms. No proper bed. If it is priced below $50 then it is okey.
asha
2.0
/10
Reviewed 531 week(s) ago

Expedia Group verified review

food was stall and overpriced. the service was very bad. no print outs available at the hotel. wi-fi overpriced. looked like a place which was only out to loot you as every thing came for a price and oh yes it was overpriced as it was not to customer satisfaction at all. overall very bad stay don't opt for it ever.
Madhu
6.0
/10
Reviewed 534 week(s) ago

Hotels.com verified review

It was a old time hotel. Basic amenities but nothing fancy.
Richard
6.0
/10
Reviewed 546 week(s) ago

Hotels.com verified review

Not a bad hotel, staff were friendly. The atmosphere, as one of the other reviewers noted, is strangely seventies. But they make you pay by the hour for wi-fi, which seems amazing, in this day and age. And also - no toothbrush! In this price range you might expect those little extras thrown in.
Verified traveler
6.0
/10
Reviewed 552 week(s) ago

Hotels.com verified review

The hotel is very conveniently situated and has a certain old world charm about it , However the food could be improved .
NARESH
6.0
/10
Reviewed 553 week(s) ago

Hotels.com verified review

It looks that we are staying in 1980's hotel.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 West End Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews West End Hotel

Traveloka (1)
Other sources (60)
6.8
Pleasant
From 60 reviews
Cleanliness

7.6

Room Comfort

7.0

Location

8.2

Service and Facilites

7.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews West End Hotel

Number of reviews per page
20
40
Top reviews
Pratibha
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Little more cleanliness is required. Maintenance and renovation work going on.
ankur
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Recently renovated, not fancy but quite big rooms
Prashant
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 141 week(s) ago

Expedia Group verified review

Great place for cricket match stay and also if you have work in south mumbai areas
Prateek
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 144 week(s) ago

Expedia Group verified review

BEAUTIFUL !
Murtaza
icon-Business
Business
8.0
/10
Reviewed 152 week(s) ago

Expedia Group verified review

Location is good, rooms are clean and quiet spacious, a gym in the hotel would add some stars and the rates could be a cheaper comparing comparing to the standard, cooperative staff
Lokesh
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 162 week(s) ago

Expedia Group verified review

staff was very helpful
Mayank
4.0
/10
Reviewed 288 week(s) ago

Hotels.com verified review

Not a good option
Walid
icon-Business
Business
4.0
/10
Reviewed 313 week(s) ago

Hotels.com verified review

This is not a 4 star hotel. I am not sure how they get this rating. The hotel staff are courteous and helpful. The hotel lack a window in the bathroom that’s closed completely. Basically mosquitoes and this can easily fly via the bath room windows vent that does not close properly. The electric and the condition of the room is very old and requires refurbishing.
Read More
Stephen
8.0
/10
Reviewed 359 week(s) ago

Hotels.com verified review

I'm glad I stayed at this hotel for 3 nights. They were courteous and offered amenities like a hair dryer and iron & ironing board (on request), and they even had an attendant allocated to each floor should you need anything. I suspect I was upgraded to a nicer room upon arrival as it seemed nicer and bigger than what I thought I'd booked. My room had a small balcony, although the door to it was locked and I had no key for it. I think other rooms had unlocked balconies as I could see them when I walked around. The tv had full cable channels, and the breakfasts were good enough. The one drawback is its location. A few times I walked into, or back from, the city center, but you're better off taking an Uber each time. It's just far enough to waste precious time, and it's not a pleasant walk. The hotel is located directly across from a major hospital, and you have all sorts of sick or injured people strewn throughout the street. It also seems to be located next to some local temples, as you have additional crowds of people in prayer throughout the street. The rest of the crowds seemed to be homeless. So not a fun mix to walk around in, and you'll be looked at, if not approached. Again, take a taxi or Uber where you need to go and use this place as your resting spot, and it's a good stay.
Read More
Patricia
10.0
/10
Reviewed 417 week(s) ago

Expedia Group verified review

This hotel provided excellent service and cleanliness. The location was a short taxi ride to the Gate of India and other attractions, as well as close to markets. The food in the restaurant was delicious and plentiful. I would highly recommend this hotel to travelers coming to do shopping in Mumbai. A great place to stay!
Brenna
8.0
/10
Reviewed 419 week(s) ago

Hotels.com verified review

We booked this hotel in Mumbai, which seemed like one of the more reasonable priced hotels in the area. Previously in India, we had been staying in Hiltons and other brand name hotels. If this is what you are used to, be aware that the West End hotel is more like a budget motel than a Hilton, despite the price. However, the service was friendly, and for a one night stay we didn't have any issues. They are doing some construction on the outside of the building, and the first door we pulled up to made it look like the hotel had been closed.
Read More
Verified traveler
8.0
/10
Reviewed 466 week(s) ago

Expedia Group verified review

Food is okay, not much variation. Same for breakfast and lunch.
Irina
8.0
/10
Reviewed 509 week(s) ago

Hotels.com verified review

Last minute change of plan brought us to this hotel which reminds me of the olden days in design. Food wise is best we had in India after Shangri-La in Delhi but at decent price.
Verified traveler
6.0
/10
Reviewed 517 week(s) ago

Hotels.com verified review

I booked this hotel thinking a five star but definitely its not even close to a single star according to Canadian standards. I do not know how does the rating work in India. The food in the restaurant was good, staff OK. The hotel itself needs lot of fixing, the hotel inside seems like a hospital, elevator sucks. If I owned this hotel I would make it like a 4 star with a little decorations, painting etc. The location of this hotel is good, close to everything. You also have to pay for WiFi.
Read More
SKP
2.0
/10
Reviewed 524 week(s) ago

Hotels.com verified review

It is located near hospital and masgids and darga. Very much crowded. No coffee making facilities...no break fast. No orderly built rooms. Earlier it should have been apartment complex and converted in to rooms. No proper bed. If it is priced below $50 then it is okey.
asha
2.0
/10
Reviewed 531 week(s) ago

Expedia Group verified review

food was stall and overpriced. the service was very bad. no print outs available at the hotel. wi-fi overpriced. looked like a place which was only out to loot you as every thing came for a price and oh yes it was overpriced as it was not to customer satisfaction at all. overall very bad stay don't opt for it ever.
Madhu
6.0
/10
Reviewed 534 week(s) ago

Hotels.com verified review

It was a old time hotel. Basic amenities but nothing fancy.
Richard
6.0
/10
Reviewed 546 week(s) ago

Hotels.com verified review

Not a bad hotel, staff were friendly. The atmosphere, as one of the other reviewers noted, is strangely seventies. But they make you pay by the hour for wi-fi, which seems amazing, in this day and age. And also - no toothbrush! In this price range you might expect those little extras thrown in.
Verified traveler
6.0
/10
Reviewed 552 week(s) ago

Hotels.com verified review

The hotel is very conveniently situated and has a certain old world charm about it , However the food could be improved .
NARESH
6.0
/10
Reviewed 553 week(s) ago

Hotels.com verified review

It looks that we are staying in 1980's hotel.
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