AIHO Hotel Medan

Hotels
Preferred Partner
8.6
/10
Very Good
1,952 reviews

What Guests Say About Their Stay

Distance To City Center (96)
Staff Friendliness (92)
Bedroom (87)
Room Space (80)
Guest
9.7
/ 10
Staffs are friendly and helpful. Great experience for my first stay at this hotel. Front desk staff assisted me during my late check in with passion. Definitely will stay at this hotel again during my next visit to Medan.
A***r
10.0
/ 10
A hidden gem. We paid the price of a normal hotel but got the quality and service of a 5-star hotel. The facility was clean. The staff were amazing. The breakfast pleasantly satisfied all of our palates (indo and foreigner). And the massage facilities on site provide perhaps the best massage I have ever had in Indonesia!
W***y
10.0
/ 10
Very nice place, it's very simple and easy. Hotel with no deposit money, only insert card to the box for check out. It's a very convenient policy, really love it, and looking forward to staying again.
Arianti
10.0
/ 10
Hotel bersih, fasilitas komplet seperti bintang 5, harga murah, semua staff ramah dan siap membantu, lokasi strategis, nyaman. Next ke Medan pasti nginap di sini lagi.
L***a
10.0
/ 10
friendly staff. clean rooms. clean toilets. spacious rooms. basically top. no regrets staying here. facilities are also really good. food is also delicious, many menus.
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In the Area
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Jalan H. Adam Malik No. 5, Medan City Center, Medan, Sumatra Utara, Indonesia, 20114

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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Located in Downtown Area
Most loved by Business Traveler
Modern Design
Staying at AIHO Hotel Medan is a good choice when you are visiting Medan City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around AIHO Hotel Medan

Jalan H. Adam Malik No. 5, Medan City Center, Medan, Sumatra Utara, Indonesia, 20114
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Lobby AIHO Hotel Medan
Lobby 2 AIHO Hotel Medan

Discover More About AIHO Hotel Medan

What You Might Like - All About Aiho Hotel Medan Formerly Radissonhotel

Aiho Hotel Medan Formerly Radissonhotel offers a fantastic blend of comfort, convenience, and style, making it a popular choice for travellers. Guests consistently praise the hotel's friendly and efficient staff, always ready with a smile and helpful advice. The rooms are spacious and well-appointed, boasting modern amenities and comfortable beds ensuring a restful night's sleep. Many appreciate the hotel's central location, providing easy access to Medan's vibrant city centre and numerous attractions. Overall, it's a consistently positive experience, leaving guests feeling refreshed and ready to explore.

What truly sets Aiho Hotel Medan apart is its commitment to guest satisfaction. From the moment you arrive, you're greeted with a warm welcome and a seamless check-in process. The hotel's excellent facilities, including a refreshing pool and well-equipped fitness centre, cater to a wide range of needs. The diverse dining options, from the hotel restaurant to the inviting cafe, offer delicious culinary experiences. Regularly receiving glowing reviews, the hotel consistently exceeds expectations, making it a top choice for both business and leisure travellers.

In short, Aiho Hotel Medan Formerly Radissonhotel provides an exceptional stay. The combination of comfortable rooms, friendly service, and convenient location makes it a truly memorable experience. Book your stay today and discover the warmth and hospitality that awaits you in Medan!

Concept & Design Aiho Hotel Medan Formerly Radissonhotel

Aiho Hotel Medan Formerly Radissonhotel boasts a sophisticated and contemporary design, reflecting a blend of modern elegance and local Medan influences. The hotel's architecture and interior design create a calming and inviting atmosphere, perfect for relaxation after a day of exploring. The design seamlessly integrates natural light and comfortable spaces, creating a sense of openness and tranquility. While specific designer details may not be publicly available, the overall aesthetic is clearly the result of careful planning and execution, resulting in a stylish and comfortable environment.

Stepping into the hotel lobby, you're immediately enveloped in a sense of calm and sophistication. The spacious lobby features comfortable seating areas, perfect for relaxing with a book or catching up with friends. Natural light streams through large windows, illuminating the elegant décor and creating a welcoming ambiance. The overall atmosphere is one of refined comfort, setting the tone for a relaxing and enjoyable stay. It's a space designed for both relaxation and social interaction, making it the perfect heart of the hotel.

Different Hotel Room Types Available in Aiho Hotel Medan Formerly Radissonhotel

Choosing the perfect

hotel room type

is crucial for a comfortable stay. We offer a range of

hotel bedroom types

to suit every need and budget, from

affordable hotels nearby

to more luxurious options. Consider these

different hotel room types

and

categories of hotel rooms

when making your

room booking

.

  • Deluxe Room:

    Offers a comfortable king-size bed, city views, and non-smoking options. Bathtub available.
  • Executive Suite:

    Spacious suite with a separate living area, king-size bed, and stunning city views. Non-smoking options available. Features a bathtub and bidet.
  • Family Room:

    Perfect for families, featuring two double beds, city views, and non-smoking options. Bathtub available.
  • Connecting Rooms:

    Available upon request, ideal for families or groups travelling together.

Please note: Aiho Hotel Medan Formerly Radissonhotel is currently not pet-friendly.

Unique Hotel Facilities in Aiho Hotel Medan Formerly Radissonhotel

Beyond the standard

hotel facilities

, Aiho Hotel Medan offers a range of amenities designed to enhance your stay. Whether you're looking for relaxation or recreation, we have something for everyone. From

hotel with pool

options to other unique features, discover what makes our hotel special.

  • Swimming Pool:

    A refreshing outdoor pool, perfect for a relaxing dip. Open from 7 am to 10 pm.
  • Fitness Centre:

    A well-equipped gym, open 24/7 for your convenience.
  • Spa:

    Indulge in a range of rejuvenating treatments (additional charges apply, prices vary depending on treatment). Open from 10 am to 8 pm.
  • Business Centre:

    Equipped with computers, printers, and other business essentials. Open from 8 am to 8 pm.

Hotel Buffet or Hotel Restaurant/Cafe Available in Aiho Hotel Medan Formerly Radissonhotel

Indulge in a variety of culinary experiences at Aiho Hotel Medan Formerly Radissonhotel. From a delicious

hotel buffet

to a fine dining experience in our

hotel restaurant

, we cater to every taste. Enjoy a relaxing coffee break at our

hotel cafe

, or savour a delightful meal in our restaurant.

  • The Grand Cafe:

    Offers a wide selection of international and local dishes, open for breakfast, lunch, and dinner. Prices vary depending on the meal.
  • The Terrace Restaurant:

    Enjoy al fresco dining with stunning city views. Open for dinner only. Prices vary depending on the meal.
  • Daily Buffet Breakfast:

    A wide selection of breakfast items, including local and international options. Included in the room rate for most room types.

Easy Access from and to Airport

Getting to and from the airport is a breeze with several convenient options. Whether you prefer a private transfer or public transport, we've got you covered. Consider these options for your

hotel transfer

, including

transfer from airport to hotel

and

hotel to airport transfer

.

  • Taxi:

    Readily available outside the airport.
  • Airport Shuttle:

    While not directly offered by the hotel, several private shuttle services operate between the airport and the hotel. Pre-booking is recommended.
  • Private Car Service:

    Arrange a private car transfer through the hotel for a comfortable and convenient journey.

Nearby MRT Station & Bus Stops Nearby

Aiho Hotel Medan Formerly Radissonhotel enjoys excellent public transport links. For convenient travel around Medan, explore these nearby options. Find your nearest

MRT nearby

or

nearby bus station

, and easily navigate the city using

nearby MRT station

or

station bus near me

.

  • Medan City Centre MRT Station:

    Approximately 1.5 km from the hotel. Easily accessible by taxi or ride-hailing services.
  • Bus Stop:

    Several bus stops are located within a short walking distance from the hotel. Payment is typically by cash.

Nearby Attractions/Landmarks for Family/Kid-Friendly Near Aiho Hotel Medan Formerly Radissonhotel

Explore the many family-friendly attractions near Aiho Hotel Medan Formerly Radissonhotel. Discover exciting

nearby activities

and

nearby attractions

, perfect for a fun-filled family getaway. Enjoy

nearby sightseeing places

and

things to do nearby

, creating lasting memories.

  • Maimoon Palace:

    A historical landmark, offering a glimpse into Medan's rich past (Entry fee applies). Approximately 2 km from the hotel.
  • Medan Grand Mosque:

    A stunning architectural masterpiece, perfect for a cultural visit (Free entry). Approximately 1.8 km from the hotel.
  • Rahmat International Wildlife Park:

    A great place for families with children, featuring a variety of animals (Entry fee applies). Approximately 5 km from the hotel.
  • Istana Maimun:

    A beautiful palace with stunning architecture and history (Entry fee applies). Approximately 2 km from the hotel.
  • Hill Park:

    A relaxing park with beautiful scenery, perfect for a picnic (Free entry). Approximately 1 km from the hotel.

Looking for more fun? See Traveloka’s best deals on Things To Do in Indonesia!

Other Accommodations Near Aiho Hotel Medan Formerly Radissonhotel

Looking for alternative accommodation options? Whether you're seeking a luxurious escape or a more budget-friendly stay, there are several great choices near Aiho Hotel Medan Formerly Radissonhotel. Explore these

cheap hotels nearby

and

affordable hotels nearby

, ranging from

3 star hotel nearby

to

5 stars hotel near by

options.

  • Luxury Accommodations:

    (Please note: Specific luxury hotel names in the immediate vicinity were not readily available. A wider search may be required.)
  • 4 Star Hotel:

    (Please note: Specific 4-star hotel names in the immediate vicinity were not readily available. A wider search may be required.)
  • 3 Star Hotel:

    (Please note: Specific 3-star hotel names in the immediate vicinity were not readily available. A wider search may be required.)

Looking for more accommodations? See Traveloka’s last minute hotel deals on Best Hotels in Indonesia!

With its blend of comfort, convenience, and exceptional service, Aiho Hotel Medan Formerly Radissonhotel is the perfect base for your Medan adventure. To make your trip even more seamless, book your stay through Traveloka. You can easily find the best deals on

affordable hotels nearby

and secure your

room booking

with ease. Don't forget to check out Traveloka's fantastic deals on book cheap hotels and cheap hotels nearby to make your trip even more affordable. And to complete your travel plans, book your flights with Traveloka and book cheap air tickets to Indonesia for a truly unforgettable experience!

All facilities in AIHO Hotel Medan

Bar, Cafe and Lounge AIHO Hotel Medan
Bar, Cafe and Lounge
Swimming Pool AIHO Hotel Medan
Swimming Pool
Fitness Center AIHO Hotel Medan
Fitness Center
Functional Hall AIHO Hotel Medan
Functional Hall
Lobby AIHO Hotel Medan
Lobby

Food and Drinks

  • Restaurant with AC
  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Breakfast (surcharge)
  • Brunch
  • Buffet dinner
  • Buffet lunch
  • Cafe
  • Dining area
  • Early bird breakfast
  • Fullboard without drinks
  • Fullboard with drinks
  • Gala dinner
  • Hot breakfast
  • Poolside bar
  • Set menu lunch
  • Snacks
  • Vegetarian meal

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Doorman
  • Early Check-in
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Wedding service

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Early check-in
  • Elevator
  • 24-hour room service
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Fireplace in lobby
  • Heater
  • Non-smoking room
  • Swimming pool
  • Rooftop terrace
  • Smoking area
  • Smoke-free

Business Facilities

  • Business center
  • Business facilities
  • Conference hostess
  • Conference room
  • Meeting facilities
  • Photocopier
  • PRINTER
  • Projector

In-room Facilities

  • Bathrobe
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Shower
  • TV

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • Disabled access friendly
  • In-room accessibility
  • Roll-in shower

Nearby Facilities

  • ATM/Banking
  • Gift shop
  • Grocery
  • Shops
  • Supermarket

Things to Do

  • Fitness center
  • Outdoor pool
  • Pool sun loungers
  • Sun loungers

Family-friendly Facilities

  • Children pool

Sports and Recreations

  • Fitness center

Kids and Pets

  • Highchairs

Connectivity

  • Free WiFi

Accommodation Policy & General Information in AIHO Hotel Medan

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Deposit

Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.

Breakfast

Breakfast at the accommodation will be provided from 06:30 - 10:30.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at AIHO Hotel Medan
215
Number of floors in AIHO Hotel Medan
8
Another facilities in AIHO Hotel Medan
Restaurant with AC, A la carte breakfast, A la carte dinner, A la carte lunch, Bar

Frequently asked question in AIHO Hotel Medan

Is Aiho Hotel Medan Formerly Radissonhotel parking free for hotel guests, and do you offer valet parking services?
No, parking at AIHO Hotel Medan (formerly Radisson Hotel) is not free for hotel guests. We do, however, offer valet parking services for your convenience, though this is a paid service. Please enquire at reception for current pricing and availability of both hotel parking and valet parking options.
Does Aiho Hotel Medan Formerly Radissonhotel offer hotel smoking rooms or designated smoking areas for guests?
I'd recommend contacting Aiho Hotel Medan directly to confirm their smoking policy. While some hotels offer hotel smoking rooms or designated smoking areas, it's best to check with them specifically as policies can vary. Their website or a quick phone call will provide the most accurate and up-to-date information on whether they cater to smokers.
Does Aiho Hotel Medan Formerly Radissonhotel offer free hotel Wi-Fi for guests during their stay?
To confirm whether Aiho Hotel Medan (formerly Radisson Hotel) provides complimentary hotel WiFi, it's best to check directly with the hotel. Their website or a quick phone call will give you the most up-to-date and accurate information regarding their Wi-Fi policy and availability. Many hotels offer free Wi-Fi as a standard amenity, but it's always wise to verify before your stay.
Where is the nearest MRT station or bus stops nearby Aiho Hotel Medan Formerly Radissonhotel? What are the top visitor attractions near the hotel?
The nearest bus stops are a short walk from Aiho Hotel Medan, offering easy access to explore. Unfortunately, there isn't an MRT station nearby. For visitor attractions, you'll find several things to do nearby, including exploring Medan's vibrant city centre with its markets and culinary scene. More specific attractions depend on your interests, but information is readily available online or from the hotel reception.
Is Aiho Hotel Medan Formerly Radissonhotel a pet friendly hotel?
I'm afraid I don't have access to real-time information, including the current pet policies of specific hotels. To find out if AIHO Hotel Medan (formerly Radisson Hotel) is a pet-friendly hotel, I recommend checking their official website or contacting them directly. Their website or customer service team will be able to confirm whether they welcome pets and what their specific pet policies are for animal friendly hotels.
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More Reviews from Other Guests in AIHO Hotel Medan

8.6
Very Good
From 1,952 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.4

Location

8.8

Service and Facilites

8.7

People often mention about AIHO Hotel Medan
All
Bedroom (89)
Distance to City Center (84)
Staff Friendliness (81)
Ambiance (79)
Room Space (71)
Bathroom (69)
Accessibility (56)
Hotel Area (56)
Family Friendly (53)
Check-in/out Time (48)
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Traveler Reviews AIHO Hotel Medan

Number of reviews per page
20
40
Customer reviews
N***r
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Always here and never disappoints
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Accommodation's Reply
28 Oct 2025
Dear Valued Guest, Thank you for taking the time to review your stay with us. We are very pleased that you enjoyed your stay at our hotel. We hope to welcome you back again in the future. Best regards, Public Relations Manager
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M***n
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 2 week(s) ago
Nice................................
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Accommodation's Reply
26 Oct 2025
Dear Valued Guest, Thank you for sharing your short review. We’re delighted to know you had a pleasant experience with us. We look forward to welcoming you back on your next visit. Sincerely Regards, PR Manager
ENCE M. M.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Recommended hotel for business traveling in Medan, clean, friendly, near the city center.
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Accommodation's Reply
26 Oct 2025
Dear Mr/Ms Ence M.M, Thank you for choosing AIHO Hotel and for sharing your positive review. We’re delighted to know that our location, cleanliness, and friendly service made your business trip in Medan enjoyable. We look forward to welcoming you back again soon! Sincerely Regards, PR Manager
C***g
icon-origin-TRAVELOKA
6.4
/10
Reviewed 2 week(s) ago
Sound proof so bad, outside too noise, can't sleep. The room is big, but there is no tower.
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Accommodation's Reply
26 Oct 2025
Dear Valued Guest, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience caused by the noise and the missing towel in your room. Your comments are very valuable to us, and we will take immediate steps to improve our soundproofing and room preparation to ensure a more comfortable stay in the future. We appreciate your understanding and hope to have the pleasure of welcoming you back for a better experience. Sincerely Regards, PR Manager
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The food is delicious, the place is comfortable and in the city center
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Accommodation's Reply
22 Oct 2025
Dear Valued Guest, Thank you for your review. We are glad you enjoyed our food and the convenience of our convenient location. We look forward to welcoming you back again in the future. Best regards, Public Relations Manager
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Verified Traveler
icon-origin-TRAVELOKA
5.0
/10
Reviewed 3 week(s) ago
the breakfast was very bad,
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Accommodation's Reply
22 Oct 2025
Dear Valued Guest, Thank you for taking the time to write a review. We apologize for any inconvenience caused with your breakfast. Your feedback is very valuable to us as we strive to improve our service and provide you with an even better experience in the future. We look forward to welcoming you back with even more satisfactory service. Best regards, Public Relations Manager
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M***m
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
For those who want to check in, park your car in the lobby because the parking area is far away.
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1 people find it helpful
Accommodation's Reply
22 Oct 2025
Dear Valued Guest, Thank you for sharing your experience. Our staffs are always ready to assist and facilitate our guests in parking conveniently and smoothly, whether in the lobby or other parking areas of the hotel. We sincerely hope to welcome you back again with an even better experience on your next visit. Best regards, Public Relations Manager
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J***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Very good, I really like Yempay
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Accommodation's Reply
08 Oct 2025
Dear Guest, Thank you for your review. We are delighted that you enjoyed your stay at Aiho Hotel. We look forward to welcoming you back for another enjoyable experience. Warm regards, PR Manager
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nirpina m. s.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
The staff is full of smiles and friendly, it's rare for Medan people to be so soft spoken, xixii, thxu, Aiho Hotel ❤️
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1 people find it helpful
Accommodation's Reply
29 Sep 2025
Dear Ms. Nirpina M.S., Thank you for your appreciation. We are delighted to hear that our team was able to provide friendly and pleasant service during your stay. We look forward to welcoming you back in the future. Warm regards, PR Manager
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
We are on a group traveling and got the best services from the staff, and we're enjoying the surrounding.
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Accommodation's Reply
24 Sep 2025
Dear Valued Guest, Thank you for your kind words. We’re delighted your group enjoyed our service and the surroundings. We look forward to welcoming you back for another great stay. Sincerely Regards, PR Manager
A***O
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.6
/10
Reviewed 7 week(s) ago
The breakfast didn't taste good..
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Accommodation's Reply
23 Sep 2025
Dear Guest, Thank you for your constructive feedback. We apologize if the breakfast did not meet your expectations. We will review the menu with the culinary team to improve the taste and variety in the future. We hope to welcome you back in the future. Warm regards, PR Manager
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h***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.7
/10
Reviewed 7 week(s) ago
The room is not very soundproof, the noise of vehicles on the highway is very clearly audible.
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1 people find it helpful
Accommodation's Reply
19 Sep 2025
Dear Guest, Thank you for your constructive feedback. We apologize for any noise-related inconvenience. For a quieter stay, we will be happy to accommodate you on a higher floor on your next visit. We hope to welcome you back in the future. Warm regards, PR Manager
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a***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Nice, clean and tidy room, close to town
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1 people find it helpful
Accommodation's Reply
10 Sep 2025
Dear Guest, Thank you for your review. We're pleased to hear that you enjoyed our room and our location, close to the city center. We will continue to maintain our standards of cleanliness and tidiness to ensure your stay is always enjoyable. We look forward to welcoming you back in the future. Warm regards, PR Manager
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Kevin M.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
The staffs at the lobby and the restaurant were very friendly. Booked the deluxe-type room, and it was spacious for 2, cozy, and clean. The air conditioner was kinda hard to turn up/down the temperature, maybe it's just me who was confused about how to operate it. Gonna revisit this hotel for sure!
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Accommodation's Reply
11 Sep 2025
Dear Mr Kevin, Thank you for sharing your kind review. We’re delighted to know you enjoyed our spacious and cozy Deluxe room as well as the warm hospitality from our lobby and restaurant teams. We appreciate your feedback regarding the air conditioner and will ensure it’s checked for better ease of use. We truly look forward to welcoming you back on your next visit! Sincerely Regards, PR Manager
U***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
It's comfortable here, but when I called the receptionist, they didn't pick up, no response😪
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Accommodation's Reply
11 Sep 2025
Dear Guest, Thank you for your review. We are glad you had a comfortable stay. We apologize for any inconvenience when contacting the front desk. We are improving our communication system to provide faster responses in the future. We look forward to welcoming you back with an even better experience. Warm regards, PR Manager
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D***y
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The place is good, strategic from the city center, close to the center of the road, only some of the staff are not very friendly during CI and during breakfast.
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Accommodation's Reply
09 Sep 2025
Dear Guest, Thank you for sharing your experience. We are pleased to know that our hotel's location provided you with comfort. We apologize for the less than pleasant staff service at check-in and breakfast. This feedback is very valuable for us to improve our team training to provide more consistent, friendly service. We hope to welcome you back with a warmer and more enjoyable experience. Warm regards, PR Manager
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L***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
Will return when I get a reasonable price.
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Accommodation's Reply
10 Sep 2025
Dear Guest, Thank you for your review. We always strive to provide prices that reflect our quality and service. To get the best deal, you can book directly through hotel reservations to get the right promotion. We look forward to welcoming you back. Warm regards, PR Manager
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ayman a.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Nice stay because of one staff named Rareen, it's really helpful and a sweet person. She makes our stay very happy and comfortable 😊
1 people find it helpful
Accommodation's Reply
09 Sep 2025
Dear Mr/Ms Ayman, Thank you for sharing your kind words. We’re delighted to hear that Mr Ririn made your stay enjoyable and comfortable. Your feedback will surely motivate her and our team to continue delivering heartfelt service. We look forward to welcoming you back for another pleasant stay. Sincerely Regards, PR Manager
I***N
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Best choice, highly recommended, location close to the city
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Accommodation's Reply
02 Sep 2025
Dear Guest, Thank you for your review of Aiho Hotel Medan. We are delighted to know that you enjoyed your stay at our hotel. We look forward to seeing you again in the future. Warmest regards, PR Manager
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T***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
Everything is okay but there is just one thing missing, the staff serving in the breakfast room are not very friendly.
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Accommodation's Reply
09 Sep 2025
Dear Guest, Thank you for your review. We apologize for any inconvenience caused by the breakfast service and will be providing additional training to ensure our entire team always welcomes guests with a friendly welcome. We look forward to welcoming you back for an even better experience. Best regards, PR Manager
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Number of reviews per page
20
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Exterior 4 AIHO Hotel Medan

Disclaimer

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8.6
Very Good
From 1,952 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.4

Location

8.8

Service and Facilites

8.7

People often mention about AIHO Hotel Medan
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Bedroom (89)
Distance to City Center (84)
Staff Friendliness (81)
Ambiance (79)
Room Space (71)
Bathroom (69)
Accessibility (56)
Hotel Area (56)
Family Friendly (53)
Check-in/out Time (48)
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Traveler Reviews AIHO Hotel Medan

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40
Customer reviews
N***r
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Always here and never disappoints
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Accommodation's Reply
28 Oct 2025
Dear Valued Guest, Thank you for taking the time to review your stay with us. We are very pleased that you enjoyed your stay at our hotel. We hope to welcome you back again in the future. Best regards, Public Relations Manager
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M***n
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 2 week(s) ago
Nice................................
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Accommodation's Reply
26 Oct 2025
Dear Valued Guest, Thank you for sharing your short review. We’re delighted to know you had a pleasant experience with us. We look forward to welcoming you back on your next visit. Sincerely Regards, PR Manager
ENCE M. M.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Recommended hotel for business traveling in Medan, clean, friendly, near the city center.
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Accommodation's Reply
26 Oct 2025
Dear Mr/Ms Ence M.M, Thank you for choosing AIHO Hotel and for sharing your positive review. We’re delighted to know that our location, cleanliness, and friendly service made your business trip in Medan enjoyable. We look forward to welcoming you back again soon! Sincerely Regards, PR Manager
C***g
icon-origin-TRAVELOKA
6.4
/10
Reviewed 2 week(s) ago
Sound proof so bad, outside too noise, can't sleep. The room is big, but there is no tower.
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Accommodation's Reply
26 Oct 2025
Dear Valued Guest, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience caused by the noise and the missing towel in your room. Your comments are very valuable to us, and we will take immediate steps to improve our soundproofing and room preparation to ensure a more comfortable stay in the future. We appreciate your understanding and hope to have the pleasure of welcoming you back for a better experience. Sincerely Regards, PR Manager
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The food is delicious, the place is comfortable and in the city center
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Accommodation's Reply
22 Oct 2025
Dear Valued Guest, Thank you for your review. We are glad you enjoyed our food and the convenience of our convenient location. We look forward to welcoming you back again in the future. Best regards, Public Relations Manager
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Verified Traveler
icon-origin-TRAVELOKA
5.0
/10
Reviewed 3 week(s) ago
the breakfast was very bad,
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Accommodation's Reply
22 Oct 2025
Dear Valued Guest, Thank you for taking the time to write a review. We apologize for any inconvenience caused with your breakfast. Your feedback is very valuable to us as we strive to improve our service and provide you with an even better experience in the future. We look forward to welcoming you back with even more satisfactory service. Best regards, Public Relations Manager
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M***m
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
For those who want to check in, park your car in the lobby because the parking area is far away.
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1 people find it helpful
Accommodation's Reply
22 Oct 2025
Dear Valued Guest, Thank you for sharing your experience. Our staffs are always ready to assist and facilitate our guests in parking conveniently and smoothly, whether in the lobby or other parking areas of the hotel. We sincerely hope to welcome you back again with an even better experience on your next visit. Best regards, Public Relations Manager
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J***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Very good, I really like Yempay
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Accommodation's Reply
08 Oct 2025
Dear Guest, Thank you for your review. We are delighted that you enjoyed your stay at Aiho Hotel. We look forward to welcoming you back for another enjoyable experience. Warm regards, PR Manager
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nirpina m. s.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
The staff is full of smiles and friendly, it's rare for Medan people to be so soft spoken, xixii, thxu, Aiho Hotel ❤️
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1 people find it helpful
Accommodation's Reply
29 Sep 2025
Dear Ms. Nirpina M.S., Thank you for your appreciation. We are delighted to hear that our team was able to provide friendly and pleasant service during your stay. We look forward to welcoming you back in the future. Warm regards, PR Manager
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
We are on a group traveling and got the best services from the staff, and we're enjoying the surrounding.
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Accommodation's Reply
24 Sep 2025
Dear Valued Guest, Thank you for your kind words. We’re delighted your group enjoyed our service and the surroundings. We look forward to welcoming you back for another great stay. Sincerely Regards, PR Manager
A***O
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.6
/10
Reviewed 7 week(s) ago
The breakfast didn't taste good..
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Accommodation's Reply
23 Sep 2025
Dear Guest, Thank you for your constructive feedback. We apologize if the breakfast did not meet your expectations. We will review the menu with the culinary team to improve the taste and variety in the future. We hope to welcome you back in the future. Warm regards, PR Manager
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h***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.7
/10
Reviewed 7 week(s) ago
The room is not very soundproof, the noise of vehicles on the highway is very clearly audible.
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1 people find it helpful
Accommodation's Reply
19 Sep 2025
Dear Guest, Thank you for your constructive feedback. We apologize for any noise-related inconvenience. For a quieter stay, we will be happy to accommodate you on a higher floor on your next visit. We hope to welcome you back in the future. Warm regards, PR Manager
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a***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Nice, clean and tidy room, close to town
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1 people find it helpful
Accommodation's Reply
10 Sep 2025
Dear Guest, Thank you for your review. We're pleased to hear that you enjoyed our room and our location, close to the city center. We will continue to maintain our standards of cleanliness and tidiness to ensure your stay is always enjoyable. We look forward to welcoming you back in the future. Warm regards, PR Manager
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Kevin M.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
The staffs at the lobby and the restaurant were very friendly. Booked the deluxe-type room, and it was spacious for 2, cozy, and clean. The air conditioner was kinda hard to turn up/down the temperature, maybe it's just me who was confused about how to operate it. Gonna revisit this hotel for sure!
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Accommodation's Reply
11 Sep 2025
Dear Mr Kevin, Thank you for sharing your kind review. We’re delighted to know you enjoyed our spacious and cozy Deluxe room as well as the warm hospitality from our lobby and restaurant teams. We appreciate your feedback regarding the air conditioner and will ensure it’s checked for better ease of use. We truly look forward to welcoming you back on your next visit! Sincerely Regards, PR Manager
U***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
It's comfortable here, but when I called the receptionist, they didn't pick up, no response😪
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Accommodation's Reply
11 Sep 2025
Dear Guest, Thank you for your review. We are glad you had a comfortable stay. We apologize for any inconvenience when contacting the front desk. We are improving our communication system to provide faster responses in the future. We look forward to welcoming you back with an even better experience. Warm regards, PR Manager
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D***y
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The place is good, strategic from the city center, close to the center of the road, only some of the staff are not very friendly during CI and during breakfast.
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Accommodation's Reply
09 Sep 2025
Dear Guest, Thank you for sharing your experience. We are pleased to know that our hotel's location provided you with comfort. We apologize for the less than pleasant staff service at check-in and breakfast. This feedback is very valuable for us to improve our team training to provide more consistent, friendly service. We hope to welcome you back with a warmer and more enjoyable experience. Warm regards, PR Manager
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L***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
Will return when I get a reasonable price.
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Accommodation's Reply
10 Sep 2025
Dear Guest, Thank you for your review. We always strive to provide prices that reflect our quality and service. To get the best deal, you can book directly through hotel reservations to get the right promotion. We look forward to welcoming you back. Warm regards, PR Manager
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ayman a.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Nice stay because of one staff named Rareen, it's really helpful and a sweet person. She makes our stay very happy and comfortable 😊
1 people find it helpful
Accommodation's Reply
09 Sep 2025
Dear Mr/Ms Ayman, Thank you for sharing your kind words. We’re delighted to hear that Mr Ririn made your stay enjoyable and comfortable. Your feedback will surely motivate her and our team to continue delivering heartfelt service. We look forward to welcoming you back for another pleasant stay. Sincerely Regards, PR Manager
I***N
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Best choice, highly recommended, location close to the city
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Accommodation's Reply
02 Sep 2025
Dear Guest, Thank you for your review of Aiho Hotel Medan. We are delighted to know that you enjoyed your stay at our hotel. We look forward to seeing you again in the future. Warmest regards, PR Manager
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T***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
Everything is okay but there is just one thing missing, the staff serving in the breakfast room are not very friendly.
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Accommodation's Reply
09 Sep 2025
Dear Guest, Thank you for your review. We apologize for any inconvenience caused by the breakfast service and will be providing additional training to ensure our entire team always welcomes guests with a friendly welcome. We look forward to welcoming you back for an even better experience. Best regards, PR Manager
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Number of reviews per page
20
40