How many rooms are available at Aloft Surabaya Pakuwon City

Aloft Surabaya Pakuwon City has 233.

What do past guests say about Aloft Surabaya Pakuwon City?

Aloft Surabaya Pakuwon City is well-known for its Cleanliness, Room Comfort, Location, as reviewed by verified Traveloka guests.

SGD | EN

Support

Search Hotels

Aloft Surabaya Pakuwon City

Name: Aloft Surabaya Pakuwon City
Address: Jalan Kejawan Putih Mutiara No 8, Mulyorejo, Surabaya, Jawa Timur, Indonesia, 60112, Jalan Kejawan Putih Mutiara No 8, Jawa Timur, 60112, Indonesia
Rating: 9.5

Hotels

9.5

/10

Exceptional

120 reviews

What Guests Say About Their Stay

Bedroom (27)

Bathroom (27)

Staff Friendliness (26)

Surroundings (25)

Y***a

10.0

/ 10

The hotel is friendly for family, the room was very clean. The staff is so kind, they help us to prepare everything we need. We'll come back when we visit Surabaya for the next trip. Thank you

F***a

10.0

/ 10

New hotel, very good hospitality from the staff, tidy layout with well-maintained facilities for both inside and outside the room, will definitely come again if I go to Surabaya. Keep up the great work! Thanks

Johanes D. M.

10.0

/ 10

Amazing.. New hotel, very comfortable, staff are very friendly.. If there was an 11/10 I would have given it.. The food has a lot of variations and is all delicious.. Nothing failed.. Cool.. Keep up the good work.. Best experience in a hotel I ever had.. In accordance with the big name of Marriot.. Cool.. Aloft as the name suggests is high above expectation.. 4 stars but feels like a 6 star.. Aloft really suits its name.. Above other hotels in terms of quality.

See original

Sugianto S.

10.0

/ 10

The hotel staff were very friendly and helpful during check-in and check-out, and also gave me clear directions when I asked for directions. ⭐⭐⭐⭐⭐

See original

T***y

10.0

/ 10

A very comfortable 4-star hotel in the East area. The vibe was perfect for us, right next to the mall and Shanghai Park. The rooms were comfortable, the lobby smelled nice, the breakfast was varied, and the staff was friendly. The hotel reportedly opened in August 2025. Can't wait to stay at Aloft again 🥰

See original

In the Area

See Map

Jalan Kejawan Putih Mutiara No 8, Mulyorejo, Surabaya, Jawa Timur, Indonesia, 60112

Main Facilities

Swimming Pool

Restaurant

24-Hour Front Desk

WiFi

Elevator

Staying at Aloft Surabaya Pakuwon City is a good choice when you are visiting Mulyorejo. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Speed up your search by choosing what you need

Price Display

Now you can enjoy more benefits, including the option to pay near your stay date!

Got it

What's around Aloft Surabaya Pakuwon City

Jalan Kejawan Putih Mutiara No 8, Mulyorejo, Surabaya, Jawa Timur, Indonesia, 60112

Discover More Places

Discover More About Aloft Surabaya Pakuwon City

Location

Staying at Aloft Surabaya Pakuwon City is a good choice when you are visiting Mulyorejo.

About Aloft Surabaya Pakuwon City

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Aloft Surabaya Pakuwon City exclusively for you.

Aloft Surabaya Pakuwon City is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Aloft Surabaya Pakuwon City.

All facilities in Aloft Surabaya Pakuwon City

Others

Hotel Services

Laundry service
Multilingual staff
Wedding service
Luggage storage
Porter
24-hour Receptionist
Concierge

General

Smoking area
Banquet
Ballroom
Reception hall
Parking

Public Facilities

Others
Coffee shop
Elevator
Restaurant

Business Facilities

Meeting facilities
Conference center
Meeting rooms
Computer station

Nearby Facilities

Souvenir shop
Grocery
ATM/Banking

Things to Do

Shops
Outdoor pool

Food and Drinks

Bar
Breakfast

Connectivity

Free WiFi

In-room Facilities

Sports and Recreations

Fitness center

Accommodation Policy & General Information in Aloft Surabaya Pakuwon City

Important Note

Fee for buffet breakfast: approximately IDR 350000 for adults and IDR 175000 for children
Rollaway bed fee: IDR 605000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Aloft Surabaya Pakuwon City	233
Number of floors in Aloft Surabaya Pakuwon City	16
Another facilities in Aloft Surabaya Pakuwon City	Laundry service, Multilingual staff, Wedding service, Luggage storage, Porter

Frequently asked question in Aloft Surabaya Pakuwon City

What are available facilities at Aloft Surabaya Pakuwon City?

There are top facilites at Aloft Surabaya Pakuwon City such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Aloft Surabaya Pakuwon City?

The standard check-in time at Aloft Surabaya Pakuwon City is starting from From 15:00 while the latest check-out time is at Before 12:00

Does Aloft Surabaya Pakuwon City provide breakfast?

Yes, Aloft Surabaya Pakuwon City provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Aloft Surabaya Pakuwon City

Aloft Surabaya Pakuwon City has a 4.0-star rating.

How many floors does Aloft Surabaya Pakuwon City have?

Aloft Surabaya Pakuwon City has 16.

See All

More Reviews from Other Guests in Aloft Surabaya Pakuwon City

Overall Ratings & Reviews Aloft Surabaya Pakuwon City

Traveloka (120)

9.5

Exceptional

From 120 reviews

Provided by travelers on

Cleanliness

9.6

Room Comfort

9.6

Meal

9.3

Location

9.6

Service and Facilites

9.5

People often mention about Aloft Surabaya Pakuwon City

All

Bedroom (23)

Bathroom (22)

Ambiance (21)

Surroundings (20)

Staff Friendliness (20)

Room Space (20)

Hotel Area (20)

Family Friendly (19)

Variety (17)

Taste (16)

Sort by

Most Recent

Format

With Text

Preferences

All Ratings, Current App Language, See all reviews

Traveler Reviews Aloft Surabaya Pakuwon City

Number of reviews per page

Customer reviews

D***y

Staycation

9.4

/10

Reviewed 3 day(s) ago

Staff was very friendly, location is strategic and located near the shopping center. The cleanliness is top notch.

Find this review helpful?

Verified Traveler

Transit

10.0

/10

Reviewed 1 week(s) ago

Very comfortable and memorable... friendly staff... clean rooms, delicious breakfast and lots of choices

See original

Find this review helpful?

Johanes D. M.

Leisure

10.0

/10

Reviewed 2 week(s) ago

See original

Find this review helpful?

S***i

Staycation

8.5

/10

Reviewed 2 week(s) ago

staff hotel, kamar, amnities, breakfast smw ok

Find this review helpful?

Agus S.

Leisure

10.0

/10

Reviewed 2 week(s) ago

The hotel atmosphere is calm, the rooms are comfortable, the service is good, the staff are friendly and helpful, the environment is supportive, it is close to ITS and the food is delicious and varied.

See original

1 people find it helpful

Verified Traveler

Leisure

10.0

/10

Reviewed 3 week(s) ago

The hotel staff is very friendly, the environment is safe, full service, very clean and fragrant.

See original

Find this review helpful?

Sugianto S.

Staycation

10.0

/10

Reviewed 3 week(s) ago

The hotel staff were very friendly and helpful during check-in and check-out, and also gave me clear directions when I asked for directions. ⭐⭐⭐⭐⭐

See original

Find this review helpful?

M***h

Business

9.1

/10

Reviewed 3 week(s) ago

Everything was great and comfortable. The only problem was that the refrigerator wasn't working. When I told the staff, they quickly checked it and found the problem. I wanted to replace it, but I checked out the next day. The telephone wasn't like other hotels. It was a bit complicated to use without clear instructions.

See original

Find this review helpful?

Ika C.

10.0

/10

Reviewed 3 week(s) ago

Close to my event at ITS and attached to Pakuwon Mall. Nice room, a lot of food varieties for breakfast. I got a room which was facing Suramadu Bridge. Hotel staff helped me to find a taxi to the airport while there was a fun run inside the hotel parking area on Sunday.

Find this review helpful?

Agita c. t.

Business

10.0

/10

Reviewed 3 week(s) ago

My first time staying at Aloft, the service was excellent, especially at the Vibe Restaurant, which I've never experienced before, even in a 5-star hotel. I was impressed by the friendliness of the entire restaurant staff. All the chefs, especially Chef Richie, were so kind and warmly attentive to our guests. They offered menu items we might have wanted, even simple items (cake, omelet, coffee, juice) for takeout. The menu was varied and the flavors were very soft and delicious. My favorite food: Chef Richie's Pontianak eggs👍 They also really care about the children; my son even received a gift (a doll) from the staff. This touched me and made me want to continue staying at Aloft. I will continue to come to this hotel. Thanks for the excellent service

See original

Find this review helpful?

T***y

Staycation

10.0

/10

Reviewed 4 week(s) ago

See original

Find this review helpful?

R***o

Business

9.4

/10

Reviewed 4 week(s) ago

The hotel room is clean and the hotel staff are friendly.

Find this review helpful?

Verified Traveler

10.0

/10

Reviewed 5 week(s) ago

It's very exciting to stay at Aloft Surabaya Pakuwon City Hotel. All staff are very warm and kind in helping guests.

Find this review helpful?

Edo A.

10.0

/10

Reviewed 5 week(s) ago

everything is perfect except the parking for the motorbike is far away

See original

Find this review helpful?

PUPUT N.

10.0

/10

Reviewed 5 week(s) ago

Hotel staff is friendly, food is varied, it is one with the mall

See original

Find this review helpful?

Verified Traveler

Staycation

10.0

/10

Reviewed 5 week(s) ago

The hotel staff are all friendly. The rooms are clean and the breakfast is delicious. I will come back again next time ❤️

See original

Find this review helpful?

Carl

9.4

/10

Reviewed 6 week(s) ago

I had a great stay at the A-Loft Pakuwon City hotel. It's a new hotel and everything feels good there. Cyko was very friendly and helpfull. And the chef from the restaurant Mahda came to my table every morning to ask if everything was ok. She made nasi goreng kecombrang for me.The customer service in this hotel is perfect.I would recomment this hotel if you stay in Surabaya. I will come back here for sure the next time. Carl

2 people find it helpful

Cornelius

Staycation

10.0

/10

Reviewed 6 week(s) ago

Nice, I will come here again with my family

See original

Find this review helpful?

P***a

10.0

/10

Reviewed 6 week(s) ago

It was a pleasure! Staying in the Savvy Room was very spacious. Full breakfast. Spacious swimming pool. Just a 10-meter walk to the mall.

See original

2 people find it helpful

TRI M. K. P.

9.4

/10

Reviewed 6 week(s) ago

It's perfect for a staycation, as it's adjacent to the mall. The rooms are large, clean, and the internet is fast.

See original

1 people find it helpful

Number of reviews per page

Ready to make up your mind?

Book Your Stay Now

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.