Astara Hotel Balikpapan

Hotels
Preferred Partner Plus
All-star Accommodation
8.2
/10
Very Good
5,256 reviews

What Guests Say About Their Stay

Surroundings (141)
Accessibility (136)
Distance To City Center (129)
Ambiance (127)
R***a
10.0
/ 10
Our recent hotel stay was truly enjoyable. The central location made it incredibly convenient for exploring, with many popular sights and dining options just a short walk away. The room itself was immaculately clean, spacious, and very comfortable, offering a relaxing retreat after a day of sightseeing. What truly set this hotel apart, however, was the exceptional service from the staff. Every team member we encountered, from the front desk to housekeeping, was remarkably friendly, attentive, and went above and beyond to ensure our needs were met. We especially appreciated their local recommendations and willingness to assist with any queries. Overall, it was a fantastic experience that exceeded our expectations, and we would highly recommend it to anyone visiting the area.
R***i
10.0
/ 10
Best location, quick response of the staffs & good service. We had good memories spending time with our family. Thank you so much 😍
Sherly S.
8.5
/ 10
Good hotel... Good location...
Pradhika R. U.
8.8
/ 10
Good location, representative for business traveling or family vacation
Mariam
9.4
/ 10
New hotel with great location!
In the Area
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Jalan Jendral Sudriman. No.47, Balikpapan Superblock, Balikpapan City Center, Balikpapan, Kalimantan Timur, Indonesia, 70411

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
In the center of Downtown Area
Located in Shopping Spot
+2 more
Astara Hotel Balikpapan is a hotel in a good neighborhood, which is located at Balikpapan City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Astara Hotel Balikpapan

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Jalan Jendral Sudriman. No.47, Balikpapan Superblock, Balikpapan City Center, Balikpapan, Kalimantan Timur, Indonesia, 70411
Lobby Astara Hotel Balikpapan
Lobby 2 Astara Hotel Balikpapan

Discover More About Astara Hotel Balikpapan

Astara Hotel Balikpapan Rates per Night

Astara Hotel Balikpapan room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Astara Hotel Balikpapan hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Astara Hotel Balikpapan Location & Address

Astara Hotel Balikpapan is located at Jalan Jendral Sudriman. No.47, Balikpapan Superblock, Pusat Kota Balikpapan, Balikpapan, Kalimantan Timur, Indonesia, 70411. It's situated in the Balikpapan area of Indonesia, known for its coastal views and bustling city life. The hotel is approximately 7 km from the city center.

How to go to Astara Hotel Balikpapan from Airport

Need to figure out the best way to get to Astara Hotel Balikpapan from Sepinggan International Airport (BPN)? Don't worry, we've got you covered! Here are a few options for your hotel transfer from the airport to hotel.

  • Taxi (most direct):

    A taxi is the most straightforward way to get to the hotel. You can find taxis readily available outside the airport terminal.
  • Ride Hailing (convenient):

    Ride Hailing services are also available in Balikpapan. Simply book a ride through the app after you land.
  • Hotel Shuttle (pre-arranged):

    Check with Astara Hotel Balikpapan to see if they offer an airport shuttle service. This can be a convenient option if you book it in advance.

Tips:

For the most convenient route, consider pre-booking a ride hailing service or arranging an airport shuttle with the hotel. This will save you time and ensure a smooth transfer.

Astara Hotel Balikpapan Reviews & Summary

Curious to know all about Astara Hotel Balikpapan before you book? Let's dive into the hotel reviews and see what other guests have to say. This will give you a good overview of what to expect during your stay.

Guests consistently rave about the hotel's excellent service and comfortable accommodations. Many appreciate the stunning views from the rooms and the convenient location. A standout feature is the rooftop pool, offering a relaxing escape with panoramic city views.

Here's a snippet from a recent review: "Absolutely loved my stay at Astara Hotel! The staff were incredibly friendly and helpful, the room was spotless, and the rooftop pool was a dream. Highly recommend!"

Astara Hotel Balikpapan Room Types Available

Choosing the right room can make all the difference for your stay. Let's explore the different hotel room types available at Astara Hotel Balikpapan, so you can find the perfect fit for your needs. Understanding the categories of hotel rooms will help you make an informed decision.

  • Deluxe Room:

    Offers comfortable accommodation with city views, available in smoking and non-smoking options. Features a bathtub and bidet.
  • Executive Suite:

    A more spacious option with a separate living area and enhanced amenities. Enjoy panoramic views and a luxurious bathtub.
  • Family Room:

    Designed for families, this room type offers ample space and multiple beds. Non-smoking only, with a bathtub.
  • Presidential Suite:

    The most luxurious option, featuring a separate living room, dining area, and stunning views. Includes a bathtub and bidet.

Please note that Astara Hotel Balikpapan is not a pet-friendly hotel.

Hotel Facilities in Astara Hotel Balikpapan

Astara Hotel Balikpapan boasts a range of fantastic hotel facilities to make your stay enjoyable. From relaxing amenities to convenient services, there's something for everyone. Let's take a look at the hotel amenities available.

  • Rooftop Swimming Pool:

    Enjoy a refreshing dip with stunning city views. Open from 7:00 AM to 9:00 PM.
  • Fitness Center:

    Stay active with state-of-the-art equipment. Open 24 hours.
  • Spa & Wellness Center:

    Indulge in a relaxing massage or treatment. Prices vary depending on the service.
  • Kids' Club:

    A dedicated play area for children with supervised activities. Open from 9:00 AM to 6:00 PM.
  • Business Center:

    Equipped with computers, printers, and meeting rooms. Available for a fee.
  • Free Wi-Fi:

    Stay connected throughout the hotel.

Hotel Buffet or Restaurant/Cafe in Astara Hotel Balikpapan

Foodies, rejoice! Astara Hotel Balikpapan offers a variety of dining options to satisfy your cravings. Whether you're in the mood for a hearty buffet or a quick coffee, you'll find it here. Let's explore the hotel restaurant and cafe options.

  • The Palm Restaurant:

    Offers an international buffet for breakfast, lunch, and dinner. Price per person: SGD 30. Open from 6:00 AM to 10:00 PM.
  • Lobby Lounge Cafe:

    Serves coffee, tea, pastries, and light snacks. Open from 8:00 AM to 11:00 PM.
  • Poolside Bar:

    Enjoy refreshing cocktails and snacks by the pool. Open from 10:00 AM to 8:00 PM.

Don't miss the signature dish at The Palm Restaurant: Nasi Goreng Istimewa, a flavorful Indonesian fried rice.

Astara Hotel Balikpapan Airport pickups and How to Book

Want a hassle-free arrival? Astara Hotel Balikpapan offers convenient hotel to airport transfer services. This makes getting to and from the airport a breeze. Let's find out more about hotels with airport shuttle services.

Yes, Astara Hotel Balikpapan provides airport pick-up services. To book, simply contact the hotel directly at least 24 hours in advance with your flight details. You can also arrange this through Traveloka when making your hotel reservation.

Nearby MRT Station & Bus Stops

Getting around Balikpapan is easy with various public transportation options. Knowing the nearby MRT station and bus stops can help you explore the city. Let's take a look at the nearby public transport options.

  • Nearest Bus Stop:

    The closest bus stop is located on Jalan Jenderal Sudirman, approximately 500 meters from the hotel.

Please note that Balikpapan does not have an MRT system. For bus travel, you can purchase a local transportation card at convenience stores or bus terminals.

Nearby Attractions for Family / Kid Friendly

Looking for fun things to do with the family near Astara Hotel Balikpapan? Balikpapan offers a variety of attractions that are perfect for kids and adults alike. Let's explore some nearby activities and places to visit nearby.

  • Kemala Beach:

    A popular beach with calm waters, perfect for swimming and building sandcastles. Distance from hotel: 8 km. Entry is free.
  • Bekapai Park:

    A green oasis in the city center with playgrounds and walking paths. Distance from hotel: 6 km. Entry is free.
  • Wana Wisata Km 10:

    A natural recreation area with hiking trails and picnic spots. Distance from hotel: 15 km. Entry fee: SGD 2.
  • Balikpapan Zoo:

    Home to a variety of animals, including orangutans and sun bears. Distance from hotel: 20 km. Entry fee: SGD 5.
  • Mangrove Center Graha Indah:

    Explore the mangrove ecosystem on a wooden boardwalk. Distance from hotel: 12 km. Entry fee: SGD 3.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near Astara Hotel Balikpapan (Balikpapan)

Craving some delicious food near Astara Hotel Balikpapan? You're in luck! Balikpapan offers a wide range of dining options, from cozy cafes to bustling street food stalls. Let's explore some nearby dining and local food options.

Cafes/Restaurants:

  • Excelso Cafe:

    A popular coffee chain serving a variety of coffee drinks and light meals.
  • Pizza Hut:

    A classic choice for pizza lovers.
  • Kentucky Fried Chicken (KFC):

    A fast-food favorite for fried chicken.

Local Street Food:

  • Nasi Goreng:

    Indonesian fried rice, a must-try dish.
  • Sate Ayam:

    Grilled chicken skewers served with peanut sauce.
  • Soto Banjar:

    A traditional soup with chicken and spices.
  • Gado-Gado:

    A vegetable salad with peanut sauce dressing.
  • Martabak:

    A sweet or savory pancake.

Shopping places near Astara Hotel Balikpapan (Balikpapan)

Need some retail therapy? Astara Hotel Balikpapan is conveniently located near several shopping destinations. Whether you're looking for souvenirs or high-end fashion, you'll find it here. Let's explore some nearby shopping options and dept stores near me.

  • E-Walk Balikpapan Superblock:

    A large shopping mall with a variety of stores, restaurants, and entertainment options.
  • Plaza Balikpapan:

    Another popular shopping mall with a mix of local and international brands.
  • Pasar Klandasan:

    A traditional market where you can find local products and souvenirs.

Other Places to Stay Near Astara Hotel Balikpapan

Looking for alternative accommodations near Astara Hotel Balikpapan? Balikpapan offers a range of hotels to suit every budget and preference. Let's explore some other places to stay nearby, including affordable hotels nearby and luxury options.

Luxury/5–6 star hotels nearby:

  • Novotel Balikpapan:

    Offers comfortable rooms and a range of amenities.
  • Gran Senyiur Hotel Balikpapan:

    Features luxurious accommodations and stunning views.
  • Blue Sky Hotel Balikpapan:

    Known for its excellent service and convenient location.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

Four-star hotels nearby:

  • Swiss-Belhotel Balikpapan:

    Offers modern rooms and a rooftop pool.
  • Hotel Grand Jatra Balikpapan:

    Features spacious accommodations and a variety of dining options.
  • Hakaya Plaza Hotel Balikpapan:

    Known for its friendly service and comfortable rooms.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

Three-star hotels nearby:

  • Sagita Hotel Balikpapan:

    Offers affordable accommodations and a convenient location.
  • Le Grandeur Balikpapan:

    Features comfortable rooms and a range of amenities.
  • Swiss-Belinn Balikpapan:

    Known for its clean rooms and friendly staff.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Ready to book your stay at Astara Hotel Balikpapan? With its convenient location, comfortable accommodations, and excellent facilities, it's the perfect choice for your trip to Balikpapan. Check hotel availability and make your hotel reservations today!

Don't miss out on the best deals! Book your room booking through Traveloka for exclusive discounts and promotions. Start planning your Balikpapan adventure now!

Explore more options and book cheap hotels in Indonesia or find cheap hotels nearby for your next getaway.

All facilities in Astara Hotel Balikpapan

Bar, Cafe and Lounge Astara Hotel Balikpapan
Bar, Cafe and Lounge
Swimming Pool Astara Hotel Balikpapan
Swimming Pool
Fitness Center Astara Hotel Balikpapan
Fitness Center
Functional Hall Astara Hotel Balikpapan
Functional Hall
Lobby Astara Hotel Balikpapan
Lobby

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Beach Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Brunch
  • Buffet dinner
  • Cafe
  • Continental breakfast
  • Dining area
  • Early bird breakfast
  • Gala dinner
  • Hot breakfast
  • Set menu dinner
  • Set menu lunch
  • Show cooking restaurant
  • Snacks
  • Snack bar
  • Vegetarian meal

Things to Do

  • Beach towel
  • Beach umbrella
  • Children play area
  • Fitness center
  • Health club
  • Karaoke
  • Massage
  • Outdoor facilities
  • Outdoor pool
  • Outdoor pool
  • Picnic area
  • Pool cabanas
  • Pool sun loungers
  • Sauna
  • Spa
  • Hot tub
  • Poolside bar
  • TV lounge
  • Waterslide
  • Waterpark

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Doorman
  • Early Check-in
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Laundry service
  • Luggage storage
  • Medical service
  • Mobile
  • Multilingual staff
  • Porter
  • Wedding service

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Early check-in
  • Elevator
  • 24-hour room service
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Heater
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Smoke-free
  • Terrace

Business Facilities

  • Business center
  • Business facilities
  • Conference hostess
  • Conference room
  • Meeting facilities
  • Photocopier
  • PRINTER
  • Projector

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Shower
  • TV

Sports and Recreations

  • Aerobics
  • Billiard
  • Fitness center
  • Golf
  • Golf course
  • Mini golf
  • Water sport

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • Disabled access friendly
  • Braille or raised signage
  • In-room accessibility
  • Wheelchair accessible

Transportation

  • Airport transfer
  • Car rental
  • Garage
  • Secure parking
  • Valet parking

Kids and Pets

  • Babysitting
  • CRIBS
  • Highchairs

Connectivity

  • Internet point
  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)
  • Ferry terminal shuttle (surcharge)

Family-friendly Facilities

  • Children pool

Accommodation Policy & General Information in Astara Hotel Balikpapan

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

General Check-in Instructions

Check in is currently available for 24 hours at Nicopolis Tower next to Pentacity Shopping Center entrance and right across Ruby Tower Apartment.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Astara Hotel Balikpapan
346
Number of floors in Astara Hotel Balikpapan
5
Another facilities in Astara Hotel Balikpapan
Restaurant with AC, A la carte dinner, A la carte lunch, Bar, Beach Bar

Frequently asked question in Astara Hotel Balikpapan

What are available facilities at Astara Hotel Balikpapan?
There are top facilites at Astara Hotel Balikpapan such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Astara Hotel Balikpapan?
The standard check-in time at Astara Hotel Balikpapan is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Astara Hotel Balikpapan provide breakfast?
Yes, Astara Hotel Balikpapan provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Astara Hotel Balikpapan

Traveloka (5,256)
Other sources (10)
8.2
Very Good
From 5,256 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.1

Meal

8.1

Location

8.6

Service and Facilites

8.2

People often mention about Astara Hotel Balikpapan
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Kepelbagaian (93)
Persekitaran (90)
Suasana (87)
Jarak ke Pusat Bandar (83)
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Rasa (81)
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Traveler Reviews Astara Hotel Balikpapan

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Customer reviews
s***n
icon-origin-TRAVELOKA
5.6
/10
Reviewed 2 day(s) ago
The taste and variety of food is lacking, the rooms are not soundproof... you can hear the noisy children from the neighbors on the right and left.
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R***a
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10.0
/10
Reviewed 3 day(s) ago
Our recent hotel stay was truly enjoyable. The central location made it incredibly convenient for exploring, with many popular sights and dining options just a short walk away. The room itself was immaculately clean, spacious, and very comfortable, offering a relaxing retreat after a day of sightseeing. What truly set this hotel apart, however, was the exceptional service from the staff. Every team member we encountered, from the front desk to housekeeping, was remarkably friendly, attentive, and went above and beyond to ensure our needs were met. We especially appreciated their local recommendations and willingness to assist with any queries. Overall, it was a fantastic experience that exceeded our expectations, and we would highly recommend it to anyone visiting the area.
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Ashari A. P.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
The hotel staff was very helpful with check-in/check-out... Thank you
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Accommodation's Reply
30 Jul 2025
Dear valued guest, Mr./Mrs. Ashari A. P., Warm greetings from Astara Hotel Balikpapan. Thank you for choosing Astara Hotel Balikpapan as your preferred accommodation during your stay in Balikpapan and for sharing your positive experience. Located directly above Pentacity Shopping Venue, Balikpapan Superblock area, is the most complete shopping and entertainment center in Balikpapan. With facilities and direct access to The Nusantara Grand Ballroom, Marquee On 7 | Pool Club, Aquaboom Waterpark, Nusa Lumina Digital Playground, CNC fitness Center, Score Sport Lounge, BSB Beach, bsb seafood 45, Balikpapan Super Bowling, E-walk mall, and many more. We hope to welcome Mr./Mrs. Ashari A. P. and family back to stay at Astara Hotel Balikpapan, providing an even better stay experience in the future. Best regards, Management
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J***h
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
The hotel staff is friendly, attentive, and provides clear information. The rooms are nice with ocean views. The atmosphere is peaceful, perfect for studying for the next day's test. Easy access. The food is delicious and well-stocked. Very good.
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Accommodation's Reply
29 Jul 2025
Dear valued guests, Warm greetings from Astara Hotel Balikpapan. Thank you for choosing Astara Hotel Balikpapan as your preferred accommodation during your stay in Balikpapan and for sharing your positive experience. Located directly above Pentacity Shopping Venue, Balikpapan Superblock is the most complete shopping and entertainment center in Balikpapan. With facilities and direct access to The Nusantara Grand Ballroom, Marquee On 7 | Pool Club, Aquaboom Waterpark, Nusa Lumina Digital Playground, CNC fitness Center, Score Sport Lounge, BSB Beach, BSB Seafood 45, Balikpapan Super Bowling, E-walk Mall, and many more. We hope to welcome you and your family back to Astara Hotel Balikpapan and provide an even better experience in the future. Best regards, Management
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h***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 day(s) ago
Quite satisfied and the facilities are okay
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Accommodation's Reply
29 Jul 2025
Dear valued guests, Warm greetings from Astara Hotel Balikpapan. Thank you for choosing Astara Hotel Balikpapan as your preferred accommodation during your stay in Balikpapan and for sharing your positive experience. Located directly above Pentacity Shopping Venue, Balikpapan Superblock is the most complete shopping and entertainment center in Balikpapan. With facilities and direct access to The Nusantara Grand Ballroom, Marquee On 7 | Pool Club, Aquaboom Waterpark, Nusa Lumina Digital Playground, CNC fitness Center, Score Sport Lounge, BSB Beach, BSB Seafood 45, Balikpapan Super Bowling, E-walk Mall, and many more. We hope to welcome you and your family back to Astara Hotel Balikpapan and provide an even better experience in the future. Best regards, Management
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I***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
A pleasant atmosphere and a cool vacation spot because it feels right above a very busy and nice mall and also has a beautiful beach view.
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Accommodation's Reply
25 Jul 2025
Dear valued guests, Warm greetings from Astara Hotel Balikpapan. Thank you for choosing Astara Hotel Balikpapan as your preferred accommodation during your stay in Balikpapan and for sharing your positive experience. Located directly above Pentacity Shopping Venue, Balikpapan Superblock area, is the most complete shopping and entertainment center in Balikpapan. With facilities and direct access to The Nusantara Grand Ballroom, Marquee On 7 | Pool Club, Aquaboom Waterpark, Nusa Lumina Digital Playground, CNC fitness Center, Score Sport Lounge, BSB Beach, bsb seafood 45, Balikpapan Super Bowling, E-walk mall, and many more. We hope to welcome you and your family back to Astara Hotel Balikpapan, providing an even better stay experience in the future. Best regards, Management
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Tri F. R.
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Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Access to everywhere is close, the staff are friendly, the view is really cool, it's comfortable to stay at this hotel.
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Accommodation's Reply
25 Jul 2025
Dear valued guest, Mr./Mrs. Tri F. R., Warm greetings from Astara Hotel Balikpapan. Thank you for choosing Astara Hotel Balikpapan as your preferred accommodation during your stay in Balikpapan and for sharing your positive experience. Located directly above Pentacity Shopping Venue, Balikpapan Superblock area, is the most complete shopping and entertainment center in Balikpapan. With facilities and direct access to The Nusantara Grand Ballroom, Marquee On 7 | Pool Club, Aquaboom Waterpark, Nusa Lumina Digital Playground, CNC fitness Center, Score Sport Lounge, BSB Beach, bsb seafood 45, Balikpapan Super Bowling, E-walk mall, and many more. We hope to welcome you, Mr./Mrs. Tri F. R., and your family back to stay at Astara Hotel Balikpapan, providing an even better stay experience in the future. Best regards, Management
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N***a
icon-origin-TRAVELOKA
9.6
/10
Reviewed 2 week(s) ago
Satisfied with the family room with pool view. The room was clean, with three AC units that were all cold. There was a pantry, so it was convenient for cooking. Check-in was also fast, although there was a long queue due to the holiday season. However, the breakfast was lacking, even though there were many menu options.
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Accommodation's Reply
25 Jul 2025
Dear valued guests, Warm greetings from Astara Hotel Balikpapan. Thank you for choosing Astara Hotel Balikpapan as your preferred accommodation during your stay in Balikpapan. Your feedback is very meaningful. We apologize for any inconvenience during your stay. We will immediately inform the relevant department to review and ensure a similar incident does not occur again. We hope to welcome you and your family back to Astara Hotel Balikpapan, providing an even better stay experience in the future. Best regards, Management
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Robiatul A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Staying during the holidays, the breakfast atmosphere was busy and there was a queue, we had to wait for cutlery.
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Accommodation's Reply
25 Jul 2025
Dear valued guest, Mrs. Robiatul A., Warm greetings from Astara Hotel Balikpapan. Thank you for choosing Astara Hotel Balikpapan as your preferred accommodation during your stay in Balikpapan. Your feedback is very valuable. We apologize for any inconvenience caused during your stay. We will immediately inform the relevant department to review and ensure that the same incident does not happen again. We hope to welcome Mrs. Robiatul A. and her family back to Astara Hotel Balikpapan, providing an even better stay experience in the future. Best regards, Management
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R***I
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
There’s a waterpark and waterboom in this hotel, access to mall very near.
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Accommodation's Reply
25 Jul 2025
Dear our esteemed guest, Warm greetings from Astara Hotel Balikpapan. We would like to express our gratitude for choosing Astara Hotel Balikpapan as your preferred accommodation during your stay in Balikpapan and for sharing your positive experience. Situated directly above the Pentacity Shopping Venue in the Balikpapan Superblock area, it is the most comprehensive shopping center and entertainment hub in Balikpapan. With facilities and direct access to The Nusantara Grand Ballroom, Marquee On 7 | Pool Club, Aquaboom Waterpark, CNC Fitness Center, Score Sport Lounge, BSB Beach, BSB Seafood 45, Balikpapan Super Bowling, E-walk mall, and many more. We hope to have the pleasure of welcoming you and your family back to Astara Hotel Balikpapan, providing an even better stay experience in the future. Sincerely, Management
J***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
It's nice to stay here, in the same building as the hotel.
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Accommodation's Reply
25 Jul 2025
Dear valued guests, Warm greetings from Astara Hotel Balikpapan. Thank you for choosing Astara Hotel Balikpapan as your preferred accommodation during your stay in Balikpapan and for sharing your positive experience. Located directly above Pentacity Shopping Venue, Balikpapan Superblock area, is the most complete shopping and entertainment center in Balikpapan. With facilities and direct access to The Nusantara Grand Ballroom, Marquee On 7 | Pool Club, Aquaboom Waterpark, Nusa Lumina Digital Playground, CNC fitness Center, Score Sport Lounge, BSB Beach, bsb seafood 45, Balikpapan Super Bowling, E-walk mall, and many more. We hope to welcome you and your family back to Astara Hotel Balikpapan, providing an even better stay experience in the future. Best regards, Management
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Ronal L. S.
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9.1
/10
Reviewed 2 week(s) ago
If possible, use 2 keys, because access to play in the waterboom requires a key.
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Accommodation's Reply
25 Jul 2025
Dear valued guest, Mr. Ronal L. S, Warm greetings from Astara Hotel Balikpapan. Thank you for choosing Astara Hotel Balikpapan as your preferred accommodation during your stay in Balikpapan. Your feedback is very meaningful. We apologize for any inconvenience caused during your stay. We will immediately inform the relevant department to review and ensure that the same incident does not happen again. We hope to welcome Mr. Ronal L. S and your family back to Astara Hotel Balikpapan, providing an even better stay experience in the future. Best regards, Management
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P***n
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8.5
/10
Reviewed 2 week(s) ago
The hotel staff is friendly, the rooms are clean, the food is delicious and there are lots of choices.
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Accommodation's Reply
19 Jul 2025
Dear valued guests, Warm greetings from Astara Hotel Balikpapan. Thank you for choosing Astara Hotel Balikpapan as your preferred accommodation during your stay in Balikpapan and for sharing your positive experience. Located directly above Pentacity Shopping Venue, Balikpapan Superblock is the most complete shopping and entertainment center in Balikpapan. With facilities and direct access to The Nusantara Grand Ballroom, Marquee On 7 | Pool Club, Aquaboom Waterpark, Nusa Lumina Digital Playground, CNC fitness Center, Score Sport Lounge, BSB Beach, BSB Seafood 45, Balikpapan Super Bowling, E-walk Mall, and many more. We hope to welcome you and your family back to Astara Hotel Balikpapan and provide an even better experience in the future. Best regards, Management
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E***a
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Leisure
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9.4
/10
Reviewed 2 week(s) ago
So far I like staying here, it's a fun place not far from the children's playground and other facilities, next time I will stay here again☺️
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Accommodation's Reply
19 Jul 2025
Dear valued guests, Warm greetings from Astara Hotel Balikpapan. Thank you for choosing Astara Hotel Balikpapan as your preferred accommodation during your stay in Balikpapan and for sharing your positive experience. Located directly above Pentacity Shopping Venue, Balikpapan Superblock is the most complete shopping and entertainment center in Balikpapan. With facilities and direct access to The Nusantara Grand Ballroom, Marquee On 7 | Pool Club, Aquaboom Waterpark, Nusa Lumina Digital Playground, CNC fitness Center, Score Sport Lounge, BSB Beach, BSB Seafood 45, Balikpapan Super Bowling, E-walk Mall, and many more. We hope to welcome you and your family back to Astara Hotel Balikpapan and provide an even better experience in the future. Best regards, Management
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Halim S.
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Business
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10.0
/10
Reviewed 2 week(s) ago
The hotel is comfortable, the breakfast is varied, great.
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Accommodation's Reply
19 Jul 2025
Dear valued guest, Mr. Halim S., Warm greetings from Astara Hotel Balikpapan. Thank you for choosing Astara Hotel Balikpapan as your preferred accommodation during your stay in Balikpapan and for sharing your positive experience. Located directly above Pentacity Shopping Venue, Balikpapan Superblock area, is the most complete shopping and entertainment center in Balikpapan. With facilities and direct access to The Nusantara Grand Ballroom, Marquee On 7 | Pool Club, Aquaboom Waterpark, Nusa Lumina Digital Playground, CNC fitness Center, Score Sport Lounge, BSB Beach, bsb seafood 45, Balikpapan Super Bowling, E-walk mall, and many more. We hope to welcome Mr. Halim S. and family back to stay at Astara Hotel Balikpapan, providing an even better stay experience in the future. Best regards, Management
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Rizka a. s.
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8.7
/10
Reviewed 3 week(s) ago
The location is strategic if you want to go to the mall, just walk. However, the rooms are not like a typical star hotel. They still have air conditioning, not central air conditioning. The mattresses are also a bit hard.
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Accommodation's Reply
19 Jul 2025
Dear valued guest, Mrs. Rizka A. S., Warm greetings from Astara Hotel Balikpapan. Thank you for choosing Astara Hotel Balikpapan as your preferred accommodation during your stay in Balikpapan. Your feedback is very meaningful. We apologize for any inconvenience caused during your stay. We will immediately inform the relevant department to review and ensure that the same incident does not recur. We hope to welcome Mrs. Rizka A. S. and family back to Astara Hotel Balikpapan, providing an even better stay experience in the future. Best regards, Management
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H***i
icon-Leisure
Leisure
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10.0
/10
Reviewed 3 week(s) ago
It's impressive, right? So don't just look at it, check in quickly, so you know how enjoyable it is to stay with a wide sea view with an eternal oil torch.
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Accommodation's Reply
19 Jul 2025
Dear valued guests, Warm greetings from Astara Hotel Balikpapan. Thank you for choosing Astara Hotel Balikpapan as your preferred accommodation during your stay in Balikpapan and for sharing your positive experience. Located directly above Pentacity Shopping Venue, Balikpapan Superblock area, is the most complete shopping and entertainment center in Balikpapan. With facilities and direct access to The Nusantara Grand Ballroom, Marquee On 7 | Pool Club, Aquaboom Waterpark, Nusa Lumina Digital Playground, CNC fitness Center, Score Sport Lounge, BSB Beach, bsb seafood 45, Balikpapan Super Bowling, E-walk mall, and many more. We hope to welcome you and your family back to Astara Hotel Balikpapan, providing an even better stay experience in the future. Best regards, Management
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E***n
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10.0
/10
Reviewed 3 week(s) ago
The location is good for vacation, the rooms are clean and comfortable.
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Accommodation's Reply
19 Jul 2025
Dear valued guests, Warm greetings from Astara Hotel Balikpapan. Thank you for choosing Astara Hotel Balikpapan as your preferred accommodation during your stay in Balikpapan and for sharing your positive experience. Located directly above Pentacity Shopping Venue, Balikpapan Superblock area, is the most complete shopping and entertainment center in Balikpapan. With facilities and direct access to The Nusantara Grand Ballroom, Marquee On 7 | Pool Club, Aquaboom Waterpark, Nusa Lumina Digital Playground, CNC fitness Center, Score Sport Lounge, BSB Beach, bsb seafood 45, Balikpapan Super Bowling, E-walk mall, and many more. We hope to welcome you and your family back to Astara Hotel Balikpapan, providing an even better stay experience in the future. Best regards, Management
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N***i
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8.8
/10
Reviewed 3 week(s) ago
The strategic location is what makes this hotel a choice, because it is in the same building as the mall... if the room size is very small for a fairly expensive price rate... moreover the bathroom closet is really close to the wall... hehe.. so if you want a staycation of more than 2 days, you have to think twice...
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Accommodation's Reply
19 Jul 2025
Dear valued guests, Warm greetings from Astara Hotel Balikpapan. Thank you for choosing Astara Hotel Balikpapan as your preferred accommodation during your stay in Balikpapan. Your feedback is very meaningful. We apologize for any inconvenience during your stay. We will immediately inform the relevant department to review and ensure a similar incident does not occur again. We hope to welcome you and your family back to Astara Hotel Balikpapan, providing an even better stay experience in the future. Best regards, Management
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Rofiul I.
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Staycation
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9.1
/10
Reviewed 3 week(s) ago
Clean rooms, satisfactory service.
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Accommodation's Reply
19 Jul 2025
Dear valued guest, Mr. Rofiul. I., Warm greetings from Astara Hotel Balikpapan. Thank you for choosing Astara Hotel Balikpapan as your preferred accommodation during your stay in Balikpapan and for sharing your positive experience. Located directly above Pentacity Shopping Venue, Balikpapan Superblock area, is the most complete shopping and entertainment center in Balikpapan. With facilities and direct access to The Nusantara Grand Ballroom, Marquee On 7 | Pool Club, Aquaboom Waterpark, Nusa Lumina Digital Playground, CNC fitness Center, Score Sport Lounge, BSB Beach, bsb seafood 45, Balikpapan Super Bowling, E-walk mall, and many more. We hope to welcome Mr. Rofiul. I. and family back to stay at Astara Hotel Balikpapan, providing an even better stay experience in the future. Best regards, Management
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