Aston Palu Hotel & Conference Center

Hotels
9.3
/10
Exceptional
534 reviews

What Guests Say About Their Stay

Verli
10.0
/ 10
The room was nice and modern. You can use Netflix on their TVs. The hotel was kind enough to let me check in a little bit earlier so I wouldn't have to wait hours for the regular check in time. They have coffee and gelato and other choices in their dining area. Overall, I had a great experience and the staff is very kind.
In the Area
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Jl. W. Monginsidi No. 60, Lolu Selatan, PALU, Sulawesi Tengah 94111, Indonesia, Palu Selatan, Palu, Sulawesi Tengah, Indonesia, 94111

Main Facilities

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AC
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at Aston Palu Hotel & Conference Center is a good choice when you are visiting South Palu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Aston Palu Hotel & Conference Center

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Jl. W. Monginsidi No. 60, Lolu Selatan, PALU, Sulawesi Tengah 94111, Indonesia, Palu Selatan, Palu, Sulawesi Tengah, Indonesia, 94111
Exterior Aston Palu Hotel & Conference Center
Swimming Pool 2 Aston Palu Hotel & Conference Center

Discover More About Aston Palu Hotel & Conference Center

Aston Palu Hotel & Conference Center Rates per Night

Aston Palu Hotel & Conference Center room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Aston Palu Hotel & Conference Center hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Aston Palu Hotel & Conference Center Location & Address

Aston Palu Hotel & Conference Center is located at Jl. W. Monginsidi No. 60, Lolu Selatan, PALU, Sulawesi Tengah 94111, Indonesia, Palu Selatan, Palu, Sulawesi Tengah, Indonesia, 94111. It's situated in the Palu area of Indonesia, offering a convenient base for exploring the city. The hotel is approximately 5 km from the city center.

How to go to Aston Palu Hotel & Conference Center from Airport

Arranging a hotel transfer from the airport to Aston Palu Hotel & Conference Center is a breeze. Several options are available, ensuring a smooth journey to your accommodation. Consider these choices for your hotel transfer from the airport:

  • Taxi (Most Direct):

    A taxi offers the most direct route from Mutiara SIS Al-Jufrie Airport (PLW) to Aston Palu Hotel & Conference Center. You'll find taxis readily available outside the arrival terminal.
  • Ride Hailing (Convenient):

    Ride Hailing services are a convenient option. Simply book a ride through the app upon arrival.
  • Hotel Shuttle (Pre-booked):

    Check if Aston Palu Hotel & Conference Center offers a hotel shuttle service. This often requires pre-booking but provides a hassle-free transfer.

Tips:

For the most convenient route, pre-book a hotel shuttle or arrange a ride hailing service upon arrival. This ensures a seamless transfer to Aston Palu Hotel & Conference Center.

Aston Palu Hotel & Conference Center Reviews & Summary

Discover all about Aston Palu Hotel & Conference Center, a popular choice for travellers seeking comfort and convenience in Palu. Hotel reviews consistently praise the hotel's excellent service and well-maintained facilities. Guests particularly appreciate the friendly staff and the hotel's strategic location.

What makes Aston Palu Hotel & Conference Center stand out is its commitment to providing a relaxing and enjoyable stay. The hotel boasts a range of amenities, including a swimming pool, fitness center, and on-site restaurant. The spacious and well-appointed rooms also contribute to a comfortable experience. One guest raved: "The Aston Palu exceeded my expectations! The staff were incredibly helpful, and the room was spotless. I highly recommend this hotel."

Aston Palu Hotel & Conference Center Room Types Available

Choosing the right hotel room type can significantly enhance your stay. Aston Palu Hotel & Conference Center offers a variety of categories of hotel rooms to suit different needs and preferences. Here's a breakdown of the different hotel bedroom types available:

  • Superior Room:

    These rooms offer comfortable accommodation with standard amenities. They are typically non-smoking and may offer city views.
  • Deluxe Room:

    Deluxe rooms are more spacious than Superior rooms and may include additional features such as a bathtub. Smoking and non-smoking options are usually available.
  • Executive Suite:

    These suites provide a separate living area and bedroom, offering ample space and enhanced comfort. Some suites may include a bidet in the bathroom.
  • Family Room:

    Designed for families, these rooms offer extra space and may include multiple beds. Pet-friendly options may be available upon request, with potential additional charges.

Hotel Facilities in Aston Palu Hotel & Conference Center

Aston Palu Hotel & Conference Center offers a wide range of hotel amenities and hotel facilities to ensure a comfortable and enjoyable stay for all guests. Whether you're travelling for business or leisure, you'll find plenty to keep you entertained and relaxed.

  • Swimming Pool:

    Enjoy a refreshing dip in the outdoor swimming pool. Open daily from 7:00 AM to 7:00 PM.
  • Fitness Center:

    Stay active during your stay with access to the hotel's well-equipped fitness center. Open 24 hours.
  • Spa:

    Indulge in a relaxing massage or treatment at the hotel spa. Operating hours vary; please check with the front desk.
  • Restaurant:

    Savor delicious meals at the on-site restaurant, offering a variety of local and international cuisine.
  • Kids' Club:

    Keep the little ones entertained at the supervised Kids' Club. Open on weekends and holidays.
  • Conference Facilities:

    Host your next business meeting or event in the hotel's modern conference facilities.

Hotel Buffet or Restaurant/Cafe in Aston Palu Hotel & Conference Center

Aston Palu Hotel & Conference Center boasts several dining options, including a hotel buffet and a welcoming hotel cafe, ensuring guests have a variety of culinary experiences to choose from. Whether you're looking for a hearty meal or a quick snack, you'll find something to satisfy your cravings.

  • Restaurant Name:

    Coffee Shop
    • Cuisine:

      International and Local
    • Buffet Info:

      Breakfast buffet available daily from 6:00 AM to 10:00 AM. Price: Approximately SGD 15 per person.
    • Signature Dishes:

      Try the Nasi Goreng or the Grilled Fish.
  • Restaurant Name:

    Poolside Restaurant
    • Cuisine:

      Light Bites and Refreshments
    • Buffet Info:

      N/A
    • Signature Dishes:

      Enjoy fresh juices and sandwiches.

Aston Palu Hotel & Conference Center Airport pickups and How to Book

Looking for hotels with airport shuttle services? Aston Palu Hotel & Conference Center offers a convenient hotel to airport transfer service to ensure a hassle-free arrival and departure. To book an airport pick-up, follow these steps:

  • Contact the hotel directly at least 24 hours in advance of your arrival.
  • Provide your flight details, including arrival time and flight number.
  • Confirm the pick-up location and any additional charges.

Nearby MRT Station & Bus Stops

While Palu doesn't have an MRT system, there are several nearby bus stops that provide convenient access to various parts of the city. Knowing the nearby bus station and bus stops nearby can make getting around much easier.

  • Halte Bus Jalan Basuki Rahmat:

    Located approximately 1 km from the hotel.
  • Halte Bus Jalan Diponegoro:

    Situated around 1.5 km from Aston Palu Hotel & Conference Center.

Public transport in Palu typically requires cash payment. Be sure to have small denominations of Indonesian Rupiah (IDR) on hand.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities and nearby places to go for a fun-filled family outing? Palu and its surrounding areas offer a variety of nearby sightseeing places and things to see nearby that are perfect for families with kids. Here are a few suggestions:

  • Palu Grand Mall:

    A large shopping mall with a cinema, arcade, and various restaurants. Distance from hotel: 4 km. Entry: Free.
  • Pantai Talise (Talise Beach):

    A popular beach for swimming, sunbathing, and enjoying the sea breeze. Distance from hotel: 6 km. Entry: Free.
  • Museum Sulawesi Tengah:

    Learn about the history and culture of Central Sulawesi. Distance from hotel: 3 km. Entry: Approximately SGD 2.
  • Taman GOR:

    A public park with playgrounds and green spaces. Distance from hotel: 2 km. Entry: Free.
  • Danau Sibili (Sibili Lake):

    A scenic lake offering boat rides and beautiful views. Distance from hotel: 10 km. Entry: Approximately SGD 1.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near Aston Palu Hotel & Conference Center (Palu)

Exploring nearby dining options and discovering local food is a must when visiting Palu. From cozy cafes to authentic local restaurants, there's something to satisfy every palate. Here are a few recommendations for food eatiries near me:

  • Cafes/Restaurants:

    • Excelso Coffee:

      A popular coffee chain offering a variety of coffee drinks and light meals.
    • Pizza Hut:

      A familiar option for pizza lovers.
    • Kentucky Fried Chicken (KFC):

      A fast-food chain serving fried chicken and other American classics.
  • Local Street Food:

    • Nasi Goreng:

      Indonesian fried rice, often served with egg and vegetables.
    • Sate (Satay):

      Grilled meat skewers served with peanut sauce.
    • Soto Ayam:

      Chicken soup with noodles and vegetables.
    • Gado-Gado:

      Indonesian salad with peanut sauce dressing.
    • Mie Goreng:

      Indonesian fried noodles.

Shopping places near Aston Palu Hotel & Conference Center (Palu)

If you're looking for nearby shopping opportunities, Palu offers a variety of options, from modern malls to traditional markets. Whether you're searching for souvenirs or everyday essentials, you'll find plenty of dept stores near me and shops near me.

  • Palu Grand Mall:

    The largest mall in Palu, offering a wide range of shops, restaurants, and entertainment options.
  • Pasar Tradisional Masomba (Masomba Traditional Market):

    A bustling market where you can find local produce, clothing, and handicrafts.
  • Tatura Mall:

    Another popular shopping destination with a variety of retail stores and dining options.

Other Places to Stay Near Aston Palu Hotel & Conference Center

Looking for alternative accommodations? Palu offers a range of options, from luxury hotels to more affordable hotels nearby. Here are a few suggestions for other places to stay near Aston Palu Hotel & Conference Center:

  • Luxury/5-Star Hotels Nearby:

    • Swiss-Belhotel Silae Palu:

      A well-regarded hotel offering excellent amenities and service.
    • Best Western Plus Coco Palu:

      Known for its comfortable rooms and convenient location.
    • éL Hotel Royale Palu:

      A stylish hotel with modern facilities.

    Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

  • Four-Star Hotels Nearby:

    • Mercure Palu:

      A popular choice for business and leisure travelers.
    • Hotel Santika Palu:

      Offers comfortable accommodation and a range of facilities.
    • Grand D'Paragon Hotel Palu:

      Known for its friendly service and convenient location.

    Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

  • Three-Star Hotels Nearby:

    • RedDoorz Plus near Bundaran Palu:

      A budget-friendly option with clean and comfortable rooms.
    • OYO 91277 Penginapan Anugrah:

      Offers affordable accommodation in a convenient location.

    Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Planning your trip to Palu? Consider Aston Palu Hotel & Conference Center for a comfortable and convenient stay. With its excellent facilities, strategic location, and range of room options, it's an ideal choice for both business and leisure travelers. Check hotel availability and make your hotel reservations today!

Don't miss out on the best deals! Book your stay at Aston Palu Hotel & Conference Center through Traveloka for a seamless and affordable experience. Explore more options and book cheap hotels in Indonesia or find cheap hotels nearby for your next adventure.

All facilities in Aston Palu Hotel & Conference Center

Bar, Cafe and Lounge Aston Palu Hotel & Conference Center
Bar, Cafe and Lounge
Swimming Pool Aston Palu Hotel & Conference Center
Swimming Pool
Fitness Center Aston Palu Hotel & Conference Center
Fitness Center
Functional Hall Aston Palu Hotel & Conference Center
Functional Hall
Exterior Aston Palu Hotel & Conference Center
Exterior

Things to Do

  • Beach umbrella
  • Fitness center
  • Indoor pool
  • Massage
  • Outdoor pool
  • Spa
  • TV lounge

General

  • AC
  • Ballroom
  • Non-smoking room
  • Swimming pool
  • Smoking area

Public Facilities

  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • In-room safe
  • Minibar
  • Shower

Hotel Services

  • Concierge
  • Front desk
  • 24-hour Receptionist
  • Laundry service
  • Luggage storage

Food and Drinks

  • Bar
  • Breakfast
  • Breakfast (surcharge)
  • Poolside bar

Business Facilities

  • Business center
  • Business facilities
  • Conference room
  • Meeting facilities

Transportation

  • Airport transfer
  • Valet parking

Kids and Pets

  • Babysitting

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Aston Palu Hotel & Conference Center

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
AC, Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Aston Palu Hotel & Conference Center
138
Number of floors in Aston Palu Hotel & Conference Center
6
Another facilities in Aston Palu Hotel & Conference Center
Beach umbrella, Fitness center, Indoor pool, Massage, Outdoor pool

Frequently asked question in Aston Palu Hotel & Conference Center

What are available facilities at Aston Palu Hotel & Conference Center?
There are top facilites at Aston Palu Hotel & Conference Center such as AC, Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Aston Palu Hotel & Conference Center?
The standard check-in time at Aston Palu Hotel & Conference Center is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Aston Palu Hotel & Conference Center provide breakfast?
Yes, Aston Palu Hotel & Conference Center provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Aston Palu Hotel & Conference Center

9.3
Exceptional
From 531 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.2

Meal

9.2

Location

9.2

Service and Facilites

9.1

People often mention about Aston Palu Hotel & Conference Center
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Staff Friendliness (75)
Ambiance (66)
Bedroom (66)
Taste (65)
Distance to City Center (62)
Variety (62)
Room Space (59)
Hotel Area (52)
Accessibility (51)
Bathroom (49)
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Traveler Reviews Aston Palu Hotel & Conference Center

Number of reviews per page
20
40
Customer reviews
zeanpuputmarga
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 day(s) ago
Very comfortable... tomorrow if I go to Palu I will stay at this hotel again
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Accommodation's Reply
08 Aug 2025
Dear Mr. Zeanpuputmarga, Thank you very much for your positive review and rating. We are very pleased to know that you felt comfortable during your stay at Aston Palu Hotel. We are delighted to hear that you plan to stay again when you visit Palu. We look forward to welcoming you back with our best service. Sincerely, Yuni Irawati Front Office Manager
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R***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
the hotel is very clean and the food is all delicious
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Accommodation's Reply
04 Aug 2025
Dear Mr./Ms. R*i, Thank you very much for your review. We are pleased to know that the cleanliness of the hotel and the taste of our food impressed you. We hope to welcome you back to Aston Palu for another enjoyable stay. Sincerely, Yuni Irawati Front Office Manager
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h***z
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Very friendly, strategic, comfortable, soundproof, can enjoy complete facilities
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Accommodation's Reply
28 Jul 2025
Dear Mr./Ms. H*z, Thank you for your wonderful review. We are glad you enjoyed the comfort of our soundproof room, complete facilities, and strategic location, which made your stay even more memorable, especially with the karaoke experience. See you again at Aston Palu for your next exciting staycation. Best regards, Yuni Irawati Front Office Manager
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Fatmawati U.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel staff is very friendly and the food is delicious.
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Accommodation's Reply
28 Jul 2025
Dear Ms. Fatmawati, Thank you for your positive review. We are delighted to hear that you were satisfied with the friendliness of our staff and enjoyed the food. We hope this pleasant experience will make you want to return to Aston Palu again. See you again on your next visit. Best regards, Yuni Irawati Front Office Manager
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J***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The best place for staycation, all services are maximum
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Accommodation's Reply
28 Jul 2025
Dear Mr./Ms. J*n, Thank you very much for your appreciation. We are delighted to know that you were satisfied and comfortable during your stay at Aston Palu. We will continue to strive to provide the best service for every guest. See you again on your next visit. Sincerely, Yuni Irawati Front Office Manager
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S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
The hotel staff was very friendly, check in time was fast.
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Accommodation's Reply
16 Jul 2025
Dear Mr./Ms. S*i, Thank you for your positive review. We are pleased to know that you enjoyed the hospitality of the hotel staff and the speedy check-in process. This motivates us to continue providing the best service to all our guests. We look forward to welcoming you back to Aston Palu Hotel. Sincerely, Yuni Irawati Front Office Manager
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D***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Satisfactory service, delicious food, strategic location
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Accommodation's Reply
11 Jul 2025
Dear Mr./Ms. D*i, Thank you for your positive review. We are delighted to learn that you were satisfied with our service, enjoyed the food we served, and benefited from the hotel's strategic location. Reviews like this encourage our team to continue providing the best. We look forward to welcoming you back to Aston Palu Hotel. Sincerely, Yuni Irawati Front Office Manager
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F***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Subscribe and recommended if you go to Palu
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Accommodation's Reply
11 Jul 2025
Dear Mr./Ms. F*a, Thank you for your trust and loyalty to Aston Palu Hotel. It is truly an honor for us to be your preferred choice and recommendation when you are in Palu. Reviews like this are a great motivation for the entire team to continue to maintain the quality of service and comfort. We look forward to your next visit. See you again. Sincerely, Yuni Irawati Front Office Manager
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R***T
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Lost a valuable item during my stay, and the hotel staff kindly kept it and returned it. Thank you.
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Accommodation's Reply
01 Jul 2025
Dear Mr./Mrs. R*t, Thank you for your review and trust in Aston Palu Hotel. We are very pleased to know that your valuables were successfully found and returned safely by our team. Providing a sense of security and comfort to our guests is our top priority, and we are proud to have responsive and responsible staff. Hopefully this experience leaves a good impression and further strengthens your trust in us. We look forward to your next visit. Best Regards, Yuni Irawati Front Office Manager
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I***u
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
We enjoyed the hotel. It’s new and modern. However, the bathroom has no partition between the shower and sink area that made the whole bathroom super wet after shower. Second, the check out process took a very long time and it was quite disturbing.
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Accommodation's Reply
01 Jul 2025
Dear Mr/s. I***u, Thank you very much for your kind feedback and for choosing to stay at Aston Palu Hotel. We’re delighted to know you enjoyed the overall atmosphere of our hotel. Your kind words about the modern design mean a lot to us. We also truly appreciate your honest comments regarding the bathroom layout and check-out process. We understand how a lack of shower partition may have affected your comfort, and we apologize for any inconvenience. Please be assured that your feedback has been noted and shared with our management for future improvements. As for the check-out process, we do take a few extra minutes to ensure no personal belongings are left behind in the room, but we understand the importance of efficiency and will work on making the process quicker without compromising guest safety and comfort. Once again, thank you for your thoughtful input. We hope to welcome you back for an even better stay. Best Regards, Yuni Irawati Front Office Manager
D***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Friendly hotel staff, clean rooms, suitable for holidays and business.
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Accommodation's Reply
21 Jun 2025
Dear Mr./Mrs. D*y, Thank you for your review and appreciation. We are very pleased to know that the friendliness of the staff, the cleanliness of the rooms, and the comfort of our hotel provide a pleasant experience for both your vacation and business trip. Reviews like this are the motivation for us to continue providing the best service. We look forward to your next visit to Aston Palu Hotel. Best Regards, Yuni Irawati Front Office Manager
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Aruji s.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The plan was only for 1 night because we felt comfortable, so we ended up staying for 2 nights.
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Accommodation's Reply
21 Jun 2025
Dear Mr. Aruji s., Thank you for your review and rating. We are very pleased to know that the comfort during your stay has made you decide to extend your stay. It is our pleasure to be a pleasant resting place for you. We look forward to your next visit to Aston Palu Hotel with an equally memorable experience. Best regards, Yuni Irawati Front Office Manager
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G***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
The staff is friendly, the service is also good
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Accommodation's Reply
09 Jun 2025
Dear Mr./Mrs. G*a, Thank you very much for your positive review. We are very happy to hear that you are satisfied with our service and the friendliness of all staff. Guest satisfaction is our top priority. We hope to welcome you back soon on another occasion. Best regards, Yuni Irawati Front Office Manager
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andi p.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
very good, friendly service, very satisfying room service
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Accommodation's Reply
17 May 2025
Dear Mr. Andi p, Thank you for your positive review. We are glad to know that our friendly service and room service have given you a satisfying impression. We hope your next visit to Aston Palu will be even more memorable. See you again. Best regards, Yuni Irawati Front Office Manager
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T***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
As expected with the big name Aston.
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Accommodation's Reply
17 May 2025
Dear Mr./Mrs. T*y, Thank you for your trust in Aston. We are glad to hear that your experience was in line with your expectations. Hopefully, you will always be comfortable and memorable on your next visit. See you again at Aston Palu. Best Regards, Yuni Irawati Front Office Manager
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F***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 15 week(s) ago
Please optimize the WiFi on the 6th floor because it doesn't connect in the rooms.
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1 people find it helpful
Accommodation's Reply
09 May 2025
Dear Mr./Mrs. F*a, Thank you for your feedback. We apologize for the WiFi issues you experienced on the 6th floor. We have informed our technical team and will immediately conduct checks and repairs to ensure that the internet connection on that floor is stable and smooth again. We greatly appreciate your patience and understanding. Hopefully, on your next visit, your experience will be even more perfect. Best regards, Yuni Irawati Front Office Manager
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A***o
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Fast check in and check out. Friendly staff. Complete and delicious breakfast.
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Accommodation's Reply
09 May 2025
Dear Mr./Mrs. A*o, Thank you very much for your positive review. We are glad to know that the check-in and check-out process was fast, our staff was friendly, and the breakfast we served was up to your expectations. We hope your next visit to Aston Palu will be as pleasant as ever. See you again. Best regards, Yuni Irawati Front Office Manager
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F***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Please note that there is no WiFi connection, especially in rooms on the 6th floor.
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Accommodation's Reply
09 May 2025
Dear Mr./Mrs. F*a, Thank you for your feedback. We apologize for the WiFi issues you experienced on the 6th floor. We have informed our technical team and will immediately conduct checks and repairs to ensure that the internet connection on that floor is stable and smooth again. We greatly appreciate your patience and understanding. Hopefully, on your next visit, your experience will be even more perfect. Best regards, Yuni Irawati Front Office Manager
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F***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Please pay attention to the wifi for the 6th floor because the network cannot be accessed.
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Accommodation's Reply
30 Apr 2025
Dear Mr./Mrs. F*a, Thank you for the information. We apologize for the inconvenience you experienced regarding the Wi-Fi connection on the 6th floor. We will immediately follow up on this issue with the technical team so that the network can be repaired and can be accessed smoothly. Thank you for your understanding, and we will try to provide a better experience on your next visit. Best regards, Yuni Irawati Front Office Manager.
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N***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 15 week(s) ago
The food is lacking in variety, the soundproofing is also lacking.
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1 people find it helpful
Accommodation's Reply
30 Apr 2025
Dear Mr./Mrs. N*a, We apologize for the inconvenience you experienced regarding the food variety and soundproofing in the room. Regarding the food variety, we will immediately evaluate the available menu and try to add more diverse variations to meet the tastes of all guests. Regarding the soundproofing issue, we will check and find a solution to improve the comfort in the room to be more peaceful and comfortable. We greatly appreciate your input, and we are committed to continuously improving our services and facilities. Thank you for giving us the opportunity to improve our services. We hope to provide a better experience on your next visit. Best regards, Yuni Irawati Front Office Manager.
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Functional Hall 4 Aston Palu Hotel & Conference Center

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