Atria Hotel Gading Serpong

Hotels
8.5
/10
Very Good
4,814 reviews

What Guests Say About Their Stay

Staff Friendliness (64)
Bedroom (59)
Hotel Area (58)
Accessibility (57)
Novel H. M.
9.4
/ 10
Good hotel to spend with family during this pandemic. I stay with my family. We enjoy staying at this hotel. Good services. We ordered some food and drinks by gofood/Grabfood and the reception was willing to receive the orders. Room was clean and tidy. The breakfast was good though not many choices.
Angela L.
10.0
/ 10
Here for small birthday party. The room was nice. But the key door was a little difficult to open the door. It took 3 or 4 times to open my door. Breakfast was tasty.
Felix S.
9.4
/ 10
Nice and clean room at strategic place in Gading Serpong area. Breakfast was good with good combination of traditional and international cuisine.
Rahadian S.
9.7
/ 10
good hotel for family stayed. best rate. various foods in breakfast. served mango and apple juice in breakfast..very rare hotel served this kind of juice.. love it. have swimming pool for kids and adults. gym facility, near to summarecon mall.
Juter
10.0
/ 10
very easy check-in, room was comfortable, surprisingly amazing breakfast selection
In the Area
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Jalan Boulevard Raya Gading Serpong Kav 2, Gading Serpong, Gading Serpong, Tangerang, Banten, Indonesia, 15810

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Atria Hotel Gading Serpong is a hotel in a good neighborhood, which is located at Gading Serpong. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Atria Hotel Gading Serpong

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Jalan Boulevard Raya Gading Serpong Kav 2, Gading Serpong, Gading Serpong, Tangerang, Banten, Indonesia, 15810
Lobby Atria Hotel Gading Serpong
Lobby 2 Atria Hotel Gading Serpong

Discover More About Atria Hotel Gading Serpong

Atria Hotel Gading Serpong Rates per Night

Atria Hotel Gading Serpong room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Looking for the best Atria Hotel Gading Serpong hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Atria Hotel Gading Serpong Location & Address

Atria Hotel Gading Serpong is located at Jalan Boulevard Raya Gading Serpong Kav 2, Gading Serpong, Gading Serpong, Tangerang, Banten, Indonesia, 15810. It's situated in the Tangerang area of Indonesia, known for its vibrant commercial hub and family-friendly attractions. The hotel is approximately 25 km from the city center.

How to go to Atria Hotel Gading Serpong from Airport

Looking for the best way to get to Atria Hotel Gading Serpong from Soekarno-Hatta International Airport? Here are a few options to consider for your hotel transfer. Whether you're after speed or affordability, there's a route to suit your needs.
  • Taxi/Ride Hailing (Most Direct):

    A taxi or ride hailing service offers the most direct route to the hotel. The journey typically takes around 45-60 minutes, depending on traffic conditions.
  • Airport Bus (Budget-Friendly):

    The DAMRI airport bus provides a more affordable option. Take the bus to a central location in Tangerang and then transfer to a local bus or taxi to reach the hotel. This option takes longer, approximately 1.5-2 hours.
  • Private Airport Transfer (Convenient):

    Pre-booking a private airport transfer ensures a hassle-free journey. A driver will meet you at the airport and take you directly to the hotel in comfort.
Tips: For the most convenient route, consider pre-booking a private airport transfer, especially if you're travelling with luggage or prefer a seamless experience. Alternatively, a ride hailing service offers a good balance of cost and convenience.

Atria Hotel Gading Serpong Reviews & Summary

Want to know all about Atria Hotel Gading Serpong before you book? Hotel reviews offer valuable insights into the guest experience. Discover what other travellers have to say about their stay and see if this hotel is the right fit for you. Guests consistently praise the hotel's comfortable rooms, excellent service, and convenient location. The hotel's modern design and well-maintained facilities also receive high marks. A standout feature is the rooftop pool, offering stunning views of the city. "A fantastic hotel with everything you need for a comfortable stay. The staff were incredibly friendly and helpful, and the rooms were spotless. The rooftop pool was a real highlight!"

Atria Hotel Gading Serpong Room Types Available

Choosing the right hotel room type can make all the difference to your stay. At Atria Hotel Gading Serpong, you'll find a variety of categories of hotel rooms to suit your needs and preferences. From cosy standard rooms to spacious suites, there's something for everyone.
  • Superior Room:

    These rooms offer comfortable accommodation with a choice of smoking or non-smoking options. Some rooms have bathtubs, while others have bidets.
  • Deluxe Room:

    Enjoy extra space and enhanced amenities in the Deluxe Rooms. These rooms are non-smoking and feature either a bathtub or a bidet.
  • Executive Suite:

    For a truly luxurious experience, opt for the Executive Suite. These spacious suites offer separate living areas, non-smoking options, and both a bathtub and a bidet.
  • Family Room:

    Ideal for families, these rooms offer ample space and comfortable bedding arrangements.
Atria Hotel Gading Serpong is not a pet-friendly hotel.

Hotel Facilities in Atria Hotel Gading Serpong

Looking for a hotel with excellent amenities? Atria Hotel Gading Serpong boasts a wide range of hotel facilities to enhance your stay. From leisure activities to business conveniences, you'll find everything you need for a comfortable and enjoyable experience.
  • Swimming Pool:

    Take a refreshing dip in the outdoor swimming pool. Open daily from 7:00 AM to 7:00 PM.
  • Fitness Centre:

    Stay active during your stay at the well-equipped fitness centre. Open 24 hours.
  • Spa:

    Indulge in a relaxing massage or treatment at the hotel spa. Prices vary depending on the treatment.
  • Kids' Club:

    Keep the little ones entertained at the supervised Kids' Club. Open from 9:00 AM to 6:00 PM.
  • Business Centre:

    Stay connected and productive at the business centre, offering printing and photocopying services.
  • Meeting Rooms:

    Host your next event or meeting in one of the hotel's versatile meeting rooms.

Hotel Buffet or Restaurant/Cafe in Atria Hotel Gading Serpong

Craving a delicious meal or a quick caffeine fix? Atria Hotel Gading Serpong offers a variety of dining options to satisfy your culinary desires. From a lavish hotel buffet to a cosy cafe, you'll find something to tempt your taste buds.
  • Mezzanine Restaurant:

    Enjoy a diverse selection of international and Indonesian cuisine at the Mezzanine Restaurant. The hotel buffet is available for breakfast, lunch, and dinner. Prices start from SGD 30 per person. Open from 6:00 AM to 10:00 PM.
  • Lobby Lounge:

    Relax and unwind with a cup of coffee or a light snack at the Lobby Lounge. Open from 9:00 AM to 11:00 PM.
  • Poolside Bar:

    Sip on refreshing cocktails and enjoy light bites at the Poolside Bar. Open from 10:00 AM to 7:00 PM.
The Mezzanine Restaurant is known for its signature dish, Nasi Goreng Atria, a flavorful Indonesian fried rice with a special blend of spices.

Atria Hotel Gading Serpong Airport pickups and How to Book

Need a convenient hotel to airport transfer? Atria Hotel Gading Serpong offers airport pick-up services to ensure a smooth arrival and departure. Find out how to book your airport shuttle and enjoy a hassle-free journey. The hotel offers airport pick-up services upon request. To book, simply contact the hotel directly at least 24 hours in advance of your arrival or departure. Provide your flight details and estimated time of arrival, and the hotel will arrange for a driver to meet you at the airport.

Nearby MRT Station & Bus Stops

Want to explore Tangerang using public transport? Knowing the nearby MRT station and bus stops can make getting around a breeze. Here's a guide to the closest transport options near Atria Hotel Gading Serpong.
  • TransJakarta Bus Stop Gading Serpong:

    Located approximately 1 km from the hotel, this bus stop provides access to the TransJakarta bus rapid transit system.
  • Nearest MRT Station:

    Currently, there is no operational MRT station in close proximity to Atria Hotel Gading Serpong.
To use the TransJakarta bus system, you'll need a prepaid card, such as a JakCard or e-money card, available for purchase at most convenience stores and bus stations.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities to keep the whole family entertained? Tangerang offers a variety of nearby places to go, from theme parks to cultural attractions. Discover the best things to see nearby and create unforgettable memories.
  • Ocean Park BSD City (5 km):

    A popular water park with thrilling slides and pools. Entry price: SGD 20 per person.
  • Scientia Square Park (SQP) (3 km):

    An interactive park with educational exhibits and outdoor activities. Entry price: SGD 10 per person.
  • Dunia Fantasi (Dufan) (35 km):

    A large amusement park with rides, shows, and attractions for all ages. Entry price: SGD 35 per person.
  • Waterbom Jakarta (30 km):

    Another fantastic water park with a wide range of slides and pools. Entry price: SGD 25 per person.
  • Taman Mini Indonesia Indah (TMII) (40 km):

    A cultural park showcasing the diversity of Indonesia's provinces. Entry price: SGD 15 per person.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near Atria Hotel Gading Serpong (Tangerang)

Craving some delicious nearby dining options? Tangerang offers a diverse culinary scene, from trendy cafes to authentic local restaurants. Explore the best food eateries near me and discover your new favourite spot.

Cafes/Restaurants:

  • Starbucks Summarecon Mall Serpong:

    A well-known coffee chain serving a variety of coffee drinks, pastries, and snacks.
  • The Coffee Bean & Tea Leaf Supermal Karawaci:

    Another popular coffee shop offering a wide selection of coffee, tea, and light meals.
  • Pizza Hut Delivery (PHD) Gading Serpong:

    A reliable pizza chain offering delivery and takeaway services.

Local Street Food:

  • Nasi Goreng:

    Indonesian fried rice, often served with egg, chicken, or seafood.
  • Satay:

    Grilled meat skewers served with peanut sauce.
  • Gado-Gado:

    Indonesian salad with peanut sauce dressing.
  • Soto Ayam:

    Indonesian chicken soup with noodles and vegetables.
  • Ketoprak:

    A vegetarian dish made with tofu, rice noodles, and peanut sauce.

Shopping places near Atria Hotel Gading Serpong (Tangerang)

Need some retail therapy? Tangerang boasts a variety of nearby shopping destinations, from modern malls to traditional markets. Discover the best shops near me and find everything you're looking for.
  • Summarecon Mall Serpong:

    A large shopping mall with a wide range of international and local brands.
  • Supermal Karawaci:

    Another popular shopping mall offering a variety of retail outlets and entertainment options.
  • TangCity Mall:

    A modern shopping mall with a mix of fashion, food, and entertainment.

Other Places to Stay Near Atria Hotel Gading Serpong

Looking for alternative accommodations? Tangerang offers a variety of hotels to suit every budget and preference. Discover the best hotel nearby and find the perfect place to stay.

Luxury/5–6 Star Hotels Nearby:

  • The Ritz-Carlton Jakarta, Mega Kuningan:

    A luxurious hotel offering exceptional service and amenities.
  • Hotel Mulia Senayan, Jakarta:

    A grand hotel with a wide range of facilities and dining options.
  • Grand Hyatt Jakarta:

    A stylish hotel with a central location and stunning city views.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

Four-Star Hotels Nearby:

  • Mercure Serpong Alam Sutera:

    A modern hotel with comfortable rooms and a convenient location.
  • Swiss-Belhotel Serpong:

    A stylish hotel with a rooftop pool and a range of facilities.
  • Amaris Hotel Serpong Collection:

    A budget-friendly hotel with clean and comfortable rooms.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

Three-Star Hotels Nearby:

  • POP! Hotel BSD City Tangerang:

    A budget-friendly hotel with a vibrant and modern design.
  • Ibis Budget Jakarta Airport:

    A convenient option for travellers looking for a comfortable stay near the airport.
  • RedDoorz Plus near Summarecon Mall Serpong 2:

    A simple and affordable hotel with basic amenities.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Planning your trip to Tangerang and looking for the perfect place to stay? Atria Hotel Gading Serpong offers a comfortable and convenient base for exploring the city. With its excellent facilities, friendly service, and strategic location, it's a great choice for both business and leisure travellers. Check hotel availability and make your hotel reservations today! Don't miss out on the best deals and promotions. Book your stay at Atria Hotel Gading Serpong through Traveloka and enjoy a seamless booking experience. Discover a wide range of accommodations and find the perfect hotel for your needs. Start planning your trip now and book cheap hotels in Indonesia. Looking for something closer to home? Explore cheap hotels nearby and find your next getaway.

All facilities in Atria Hotel Gading Serpong

Bar, Cafe and Lounge Atria Hotel Gading Serpong
Bar, Cafe and Lounge
Swimming Pool Atria Hotel Gading Serpong
Swimming Pool
Entertainment Facility Atria Hotel Gading Serpong
Entertainment Facility
Fitness Center Atria Hotel Gading Serpong
Fitness Center
Functional Hall Atria Hotel Gading Serpong
Functional Hall

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Smoke-free

Hotel Services

  • Concierge
  • Doorman
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Buffet breakfast
  • Cafe

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • Disabled access friendly
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible

Business Facilities

  • Business center
  • Conference room
  • Meeting facilities
  • Photocopier
  • PRINTER
  • Projector

Things to Do

  • Fitness center
  • Indoor pool
  • Massage

Transportation

  • Area shuttle with surcharge
  • Valet parking

Connectivity

  • LAN Internet (surcharge)
  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in Atria Hotel Gading Serpong

Important Note

This hotel hosts a gala dinner during the New Year holiday period, and customers staying during this time may be charged for it. For further details, contact the hotel directly.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card, Driving License, Passport. The required documents can be in the form of soft copy.

Deposit

Deposit IDR 300,000 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Atria Hotel Gading Serpong
173
Number of floors in Atria Hotel Gading Serpong
12
Another facilities in Atria Hotel Gading Serpong
Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant

Frequently asked question in Atria Hotel Gading Serpong

Is Atria Hotel Gading Serpong parking free for hotel guests, and do you offer valet parking services?
Yes, hotel parking is complimentary for guests staying at Atria Hotel Gading Serpong. We also offer a convenient valet parking service for your added comfort and ease. Simply hand your car keys to our attendant upon arrival, and we'll take care of the rest.
Does Atria Hotel Gading Serpong offer hotel smoking rooms or designated smoking areas for guests?
I'd recommend contacting Atria Hotel Gading Serpong directly to confirm their policy on smoking. While some hotels offer hotel smoking rooms or designated smoking areas, this isn't always the case and policies can change. Checking with the hotel itself will ensure you have the most up-to-date and accurate information regarding their smoking facilities.
Does Atria Hotel Gading Serpong offer free hotel Wi-Fi for guests during their stay?
To confirm whether Atria Hotel Gading Serpong provides complimentary hotel wifi access to its guests, it's best to check directly with the hotel. Their website or a quick phone call will give you the most up-to-date and accurate information regarding their wifi policy and availability.
Where is the nearest MRT station or bus stops nearby Atria Hotel Gading Serpong? What are the top visitor attractions near the hotel?
The nearest bus stops are a short walk from Atria Hotel Gading Serpong; information on precise locations is best found using a map app like Google Maps. Unfortunately, there isn't an MRT station immediately nearby. Regarding visitor attractions, you'll find several shopping malls and restaurants within easy reach, offering plenty of things to do nearby. For more specific attractions, I recommend checking online maps or travel guides for the Gading Serpong area.
Is Atria Hotel Gading Serpong a pet friendly hotel?
I'm afraid I don't have access to real-time information, including the pet policies of specific hotels like Atria Hotel Gading Serpong. To find out if they are a pet friendly hotel or allow animals, I recommend checking their official website or contacting them directly via phone or email. Many hotels advertise their pet-friendly status, so you should easily find the answer there. Look for information on their animal friendly hotels policy.
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More Reviews from Other Guests in Atria Hotel Gading Serpong

Traveloka (4,814)
Other sources (162)
8.5
Very Good
From 4,814 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.6

Meal

8.4

Location

8.8

Service and Facilites

8.6

People often mention about Atria Hotel Gading Serpong
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Staff Friendliness (47)
Hotel Area (43)
Accessibility (41)
Room Space (40)
Bedroom (40)
Bathroom (40)
Ambiance (36)
Surroundings (33)
Family Friendly (33)
Wifi (32)
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Traveler Reviews Atria Hotel Gading Serpong

Number of reviews per page
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40
Customer reviews
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yoyok p.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 day(s) ago
The hotel staff is very friendly, the hotel location is very strategic, close to SMS
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Accommodation's Reply
29 Jul 2025
Dear Mr. Yoyok P., Thank you for choosing to stay at Atria Hotel Gading Serpong and taking the time to share your recent experience with us. We are delighted to hear that you enjoyed your stay. Providing exceptional service and attention to detail is our top priority, and we are glad that this was reflected during your visit. We look forward to welcoming you back to Atria Hotel Gading Serpong soon, where you can continue to enjoy our hospitality and create more memorable moments. Yours sincerely, General Manager
W***n
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 day(s) ago
It is very clean and nice hotel. Hotel staffs are well trained and friendly to help you. Only a minor issue is the sound proof is not standard enough. You can literally hear what others are talking from next door. .
1 people find it helpful
Accommodation's Reply
29 Jul 2025
Dear Mr/Mrs W***n, Thank you for choosing to stay at Atria Hotel Gading Serpong and taking the time to share your recent experience with us. We are delighted to hear that you enjoyed your stay. Providing exceptional service and attention to detail is our top priority, and we are glad that this was reflected during your visit. We look forward to welcoming you back to Atria Hotel Gading Serpong soon, where you can continue to enjoy our hospitality and create more memorable moments. Yours sincerely, General Manager
N***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel staff was very friendly and the check-in and check-out process was very easy. The place was clean and comfortable. Everything functioned as it should. This was my first time staying here, and I hope I will still feel comfortable in my next stay. Please maintain the quality.
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Accommodation's Reply
29 Jul 2025
Dear Mr/Mrs N***h, Thank you for choosing to stay at Atria Hotel Gading Serpong and taking the time to share your recent experience with us. We are delighted to hear that you enjoyed your stay. Providing exceptional service and attention to detail is our top priority, and we are glad that this was reflected during your visit. We look forward to welcoming you back to Atria Hotel Gading Serpong soon, where you can continue to enjoy our hospitality and create more memorable moments. Yours sincerely, General Manager
Andrew K. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
service was ok, room quite nice, but staff is quite limited, especially around swimming pool and gym there was nobody at around 4 pm
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Accommodation's Reply
15 Jul 2025
Dear Mr Andrew K.S., Thank you for choosing to stay at Atria Hotel Gading Serpong and taking the time to share your recent experience with us. We are delighted to hear that you enjoyed your stay. We will take note on this issue and follow up internally within the management. We look forward to welcoming you back to Atria Hotel Gading Serpong soon, where you can continue to enjoy our hospitality and create more memorable moments. Yours sincerely, General Manager
A***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
THE HOTEL IS VERY CLEAN AND VERY COOL ... THE EMPLOYEES/STAFF ARE FRIENDLY. SUITABLE FOR A FAMILY HOTEL....BRAVO ATRIA HOTEL
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Accommodation's Reply
08 Jul 2025
Dear Вараke/Mrs. A*i, Thank you for choosing to stay at Atria Hotel Gading Serpong and taking the time to share your experience with us. We are very happy to hear that you enjoyed your stay. Providing exceptional service and attention to detail is our top priority, and we are glad that it was reflected during your visit. We look forward to welcoming you back to Atria Hotel Gading Serpong soon so you can continue to enjoy our hospitality and create more memorable moments. Sincerely, General Manager
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Ali M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Incidentally I didn't take a photo, but certainly with SMS Mall the road to the market is also close. Bravo Hotel Atria!
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1 people find it helpful
Accommodation's Reply
19 Jun 2025
Dear Ali M., Thank you for choosing to stay at Atria Hotel Gading Serpong and taking the time to share your experience with us. We are very happy to hear that you enjoyed your stay. Providing exceptional service and attention to detail is our top priority, and we are glad that it was reflected during your visit. We look forward to welcoming you back to Atria Hotel Gading Serpong soon so you can continue to enjoy our hospitality and create more memorable moments. Sincerely, General Manager
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Dalvin P.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
Hotel stay is great, clean room, and good location.
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Accommodation's Reply
19 Jun 2025
Dear Mr. Dalvin P., Thank you for choosing to stay at Atria Hotel Gading Serpong and taking the time to share your experience with us. We are very happy to hear that you enjoyed your stay. Providing exceptional service and attention to detail is our top priority, and we are glad that it was reflected during your visit. We look forward to welcoming you back to Atria Hotel Gading Serpong soon so you can continue to enjoy our hospitality and create more memorable moments. Sincerely, General Manager
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suvari
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
friendly and the hotel is very suitable for vacation and business
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Accommodation's Reply
09 Jun 2025
Dear Вараke/Mrs. Suvari, Thank you for choosing to stay at Atria Hotel Gading Serpong and taking the time to share your experience with us. We are very happy to hear that you enjoyed your stay. Providing exceptional service and attention to detail is our top priority, and we are glad that it was reflected during your visit. We look forward to welcoming you back to Atria Hotel Gading Serpong soon so you can continue to enjoy our hospitality and create more memorable moments. Sincerely, General Manager
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S***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
Overall it's good, just need to improve the smoking rooms, the exhaust doesn't work well to suck up cigarette smoke and the room lights could be a bit brighter.
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Accommodation's Reply
02 Jun 2025
Dear Mr./Mrs. S*y, Thank you for choosing to stay at Atria Hotel Gading Serpong and taking the time to share your experience with us. We are very happy to hear that you enjoyed your stay. Providing exceptional service and attention to detail is our top priority, and we are glad that it was reflected during your visit. We appreciate your feedback for us to follow up on in the future. We look forward to welcoming you back to Atria Hotel Gading Serpong soon so you can continue to enjoy our hospitality and create more memorable moments. Sincerely, General Manager
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Mohammad
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Everything went smoothly, the service was good, the food was delicious.
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2 people find it helpful
Accommodation's Reply
02 Jun 2025
Dear Mr Mohammad, Thank you for choosing to stay at Atria Hotel Gading Serpong and taking the time to share your recent experience with us. We are delighted to hear that you enjoyed your stay. Providing exceptional service and attention to detail is our top priority, and we are glad that this was reflected during your visit. We look forward to welcoming you back to Atria Hotel Gading Serpong soon, where you can continue to enjoy our hospitality and create more memorable moments. Yours sincerely, General Manager
Mario C. M.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
all staff was really awesome to surprise me. thank you atria hotel Serpong
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Accommodation's Reply
09 Jun 2025
Dear Mr Mario C.M., Thank you for choosing to stay at Atria Hotel Gading Serpong and taking the time to share your recent experience with us. We are delighted to hear that you enjoyed your stay. Providing exceptional service and attention to detail is our top priority, and we are glad that this was reflected during your visit. We look forward to welcoming you back to Atria Hotel Gading Serpong soon, where you can continue to enjoy our hospitality and create more memorable moments. Yours sincerely, General Manager
Piauw S. T.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
The hotel staffs are absolutely very friendly and helpful. From the security at the entrance, the receptionist, the bellboy, the staffs at the restaurant, we are so happy with their readiness to assist us.
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Accommodation's Reply
27 May 2025
Dear Mr/Mrs Piauw S.T., Thank you for choosing to stay at Atria Hotel Gading Serpong and taking the time to share your recent experience with us. We are delighted to hear that you enjoyed your stay. Providing exceptional service and attention to detail is our top priority, and we are glad that this was reflected during your visit. We look forward to welcoming you back to Atria Hotel Gading Serpong soon, where you can continue to enjoy our hospitality and create more memorable moments. Yours sincerely, General Manager
R***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
This is my first time staying at a hotel, the front security didn't help at all, just kept quiet watching the guests carry their own suitcases, breakfast was okay, lots of variations, that's the only problem, hopefully it can be fixed.
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Accommodation's Reply
23 May 2025
Dear Mr./Mrs. R*a, Thank you for choosing to stay at Atria Hotel Gading Serpong and taking the time to share your experience with us. We are very sorry to hear about the unpleasant experience you (and your family) had during your stay at our hotel. Your feedback is very valuable to us, and we ensure that every guest complaint is taken seriously. I have shared your comments with our team to investigate the issues you experienced and take corrective action immediately. Please accept our sincerest apologies for the inconvenience caused. We greatly appreciate your feedback and look forward to restoring your trust in Atria Hotel Gading Serpong on your next visit. Sincerely, General Manager
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M***u
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Transit
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9.7
/10
Reviewed 12 week(s) ago
The hotel staff is very friendly and helpful in finding rooms with connecting doors, a clean hotel atmosphere and delicious food.
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Accommodation's Reply
08 May 2025
Dear Вараke/Mrs. M*u, Thank you for choosing to stay at Atria Hotel Gading Serpong and taking the time to share your experience with us. We are very happy to hear that you enjoyed your stay. Providing exceptional service and attention to detail is our top priority, and we are glad that it was reflected during your visit. We look forward to welcoming you back to Atria Hotel Gading Serpong soon so you can continue to enjoy our hospitality and create more memorable moments. Sincerely, General Manager.
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E***n
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10.0
/10
Reviewed 13 week(s) ago
The room is clean. The staff is friendly. The parking lot is spacious.
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Accommodation's Reply
05 May 2025
Dear Вараke/Mrs. E*n, Thank you for choosing to stay at Atria Hotel Gading Serpong and taking the time to share your experience with us. We are very happy to hear that you enjoyed your stay. Providing exceptional service and attention to detail is our top priority, and we are glad that it was reflected during your visit. We look forward to welcoming you back to Atria Hotel Gading Serpong soon so you can continue to enjoy our hospitality and create more memorable moments. Sincerely, General Manager
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Y***y
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Leisure
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9.4
/10
Reviewed 15 week(s) ago
The staff is friendly, the check-in - check-out process is fast, clean, the location is close to the mall, just need to pay attention to the maintenance of the gym equipment.
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Accommodation's Reply
24 Apr 2025
Dear Вараke/Mrs. Y*y, Thank you for choosing to stay at Atria Hotel Gading Serpong and taking the time to share your experience with us. We are very happy to hear that you enjoyed your stay. Providing exceptional service and attention to detail is our top priority, and we are glad that it was reflected during your visit. We look forward to welcoming you back to Atria Hotel Gading Serpong soon so you can continue to enjoy our hospitality and create more memorable moments. We also appreciate your feedback for our attention. Sincerely, General Manager
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E***a
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Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 15 week(s) ago
The good thing is that it's close to the mall. I've stayed there many times. The breakfast is quite recommended, the food is varied.
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Accommodation's Reply
24 Apr 2025
Dear Вараke/Mrs. E*a, Thank you for choosing to stay at Atria Hotel Gading Serpong and taking the time to share your experience with us. We are very happy to hear that you enjoyed your stay. Providing exceptional service and attention to detail is our top priority, and we are glad that it was reflected during your visit. We look forward to welcoming you back to Atria Hotel Gading Serpong soon so you can continue to enjoy our hospitality and create more memorable moments. Sincerely, General Manager
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S***o
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10.0
/10
Reviewed 15 week(s) ago
ok good got a discount, comfortable and quiet
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Accommodation's Reply
24 Apr 2025
Dear Вараke/Mrs. S*o, Thank you for choosing to stay at Atria Hotel Gading Serpong and taking the time to share your experience with us. We are very happy to hear that you enjoyed your stay. Providing exceptional service and attention to detail is our top priority, and we are glad that it was reflected during your visit. We look forward to welcoming you back to Atria Hotel Gading Serpong soon so you can continue to enjoy our hospitality and create more memorable moments. Sincerely, General Manager
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Anna C.
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Staycation
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9.4
/10
Reviewed 16 week(s) ago
Very strategic location, easy transportation, friendly staff, clean rooms.
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Accommodation's Reply
19 Apr 2025
Dear Mrs Anna C., Thank you for choosing to stay at Atria Hotel Gading Serpong and taking the time to share your recent experience with us. We are delighted to hear that you enjoyed your stay. Providing exceptional service and attention to detail is our top priority, and we are glad that this was reflected during your visit. We look forward to welcoming you back to Atria Hotel Gading Serpong soon, where you can continue to enjoy our hospitality and create more memorable moments. Yours sincerely, General Manager
rafael b. r.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 17 week(s) ago
I've stayed at Suite Room for 2 days. Room is spacious, modern look and new furnitures with large tv.. Breakfast not bad, but have to more tasty for food and food varieties could be improve .. unfortunately no welcome drink, other hotels provide welcome drink. Staffs are kind and helpful.. overall is Good.
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Accommodation's Reply
19 Apr 2025
Dear Mr/Mrs Rafael B.R, Thank you for choosing to stay at Atria Hotel Gading Serpong and taking the time to share your recent experience with us. We are delighted to hear that you enjoyed your stay. We look forward to welcoming you back to Atria Hotel Gading Serpong soon, where you can continue to enjoy our hospitality and create more memorable moments. Yours sincerely, General Manager
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Exterior 4 Atria Hotel Gading Serpong

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