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BW Kemayoran Hotel & Convention Powered by Archipelago

Hotels
All-star Accommodation
8.7
/10
Very Good
461 reviews

What Guests Say About Their Stay

Distance To City Center (56)
Staff Friendliness (50)
Bedroom (49)
Ambiance (47)
N***a
10.0
/ 10
Fast check-in, clean and comfortable rooms, varied and delicious food, and very helpful staff. Thank you, I will stay again next time.
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In the Area
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Jl Benyamin Suaeb Blok A5, Kemayoran, Jakarta Pusat, Indonesia, Kemayoran, Jakarta Pusat, Jakarta, Indonesia, 10630

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Elevator
WiFi
BW Kemayoran Hotel & Convention Powered by Archipelago is a hotel in a good neighborhood, which is located at Kemayoran. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around BW Kemayoran Hotel & Convention Powered by Archipelago

Jl Benyamin Suaeb Blok A5, Kemayoran, Jakarta Pusat, Indonesia, Kemayoran, Jakarta Pusat, Jakarta, Indonesia, 10630
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Lobby BW Kemayoran Hotel & Convention Powered by Archipelago
Exterior 2 BW Kemayoran Hotel & Convention Powered by Archipelago

Discover More About BW Kemayoran Hotel & Convention Powered by Archipelago

BW Kemayoran Hotel & Convention Powered by Archipelago Rates per Night

BW Kemayoran Hotel & Convention Powered by Archipelago room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Looking for the best BW Kemayoran Hotel & Convention Powered by Archipelago hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

BW Kemayoran Hotel & Convention Powered by Archipelago Location & Address

BW Kemayoran Hotel & Convention Powered by Archipelago is located at Jl Benyamin Suaeb Blok A5, Kemayoran, Jakarta Pusat, Indonesia, Kemayoran, Jakarta Pusat, Jakarta, Indonesia, 10630. It's situated in the Jakarta Pusat area of Indonesia, known for its vibrant business district and proximity to the Jakarta International Expo. The hotel is approximately 7 km from the city center.

How to go to BW Kemayoran Hotel & Convention Powered by Archipelago from Airport

Navigating from Soekarno-Hatta International Airport (CGK) to BW Kemayoran Hotel & Convention Powered by Archipelago is a breeze with several convenient options. Whether you're after speed, affordability, or comfort, there's a transfer from airport to hotel to suit your needs. Consider these options for your hotel transfer:
  • Taxi (Most Direct):

    A taxi is the most straightforward option, taking you directly from the airport to the hotel. You can find official taxi counters at the arrival terminals.
  • Ride Hailing (Convenient):

    Ride hailing services offer a convenient and often cost-effective way to reach the hotel. Simply book a ride through the app after collecting your luggage.
  • Airport Bus (Budget-Friendly):

    The DAMRI airport bus provides a budget-friendly option, with routes connecting the airport to various points in Jakarta. You'll need to check the schedule and route to see if it aligns with your destination, potentially requiring a transfer.
  • Private Airport Transfer (Pre-Booked Comfort):

    For a hassle-free experience, consider pre-booking a private airport transfer. This ensures a driver is waiting for you upon arrival, offering a comfortable and direct ride to the hotel.
Tips: For the most convenient route, a ride hailing service or taxi is recommended. They offer door-to-door service and can navigate Jakarta's traffic effectively. If you're on a budget, the DAMRI bus is a good alternative, but be prepared for potential transfers and longer travel times.

BW Kemayoran Hotel & Convention Powered by Archipelago Reviews & Summary

Looking for all about hotel BW Kemayoran Hotel & Convention Powered by Archipelago? This hotel is a popular choice for travellers seeking comfort and convenience in the heart of Jakarta Pusat. Hotel reviews often highlight its strategic location, well-appointed rooms, and excellent service. Guests consistently praise the hotel's cleanliness, friendly staff, and extensive facilities. A standout feature is the hotel's convention center, making it an ideal choice for business travellers. The on-site dining options also receive positive feedback, offering a variety of cuisines to suit different tastes. Here's a short review to encourage bookings: "I had a fantastic stay at BW Kemayoran Hotel & Convention Powered by Archipelago! The room was spacious and comfortable, the staff were incredibly helpful, and the location was perfect for my business needs. I highly recommend this hotel!"

BW Kemayoran Hotel & Convention Powered by Archipelago Room Types Available

Choosing the right hotel room type can make all the difference in your stay. BW Kemayoran Hotel & Convention Powered by Archipelago offers a variety of categories of hotel rooms to cater to different needs and preferences. From cozy standard rooms to spacious suites, there's a different hotel room types for everyone.
  • Superior Room:

    These rooms offer comfortable accommodation with standard amenities. They are available in both smoking and non-smoking options.
  • Deluxe Room:

    Slightly larger than the Superior Rooms, the Deluxe Rooms offer extra space and enhanced amenities. Some rooms may feature bathtubs.
  • Executive Suite:

    These suites provide a separate living area and bedroom, offering ample space and privacy. They typically include bathtubs and bidets.
  • Family Room:

    Designed for families, these rooms offer multiple beds or connecting rooms to accommodate larger groups.
  • Presidential Suite:

    The most luxurious option, the Presidential Suite boasts expansive living spaces, premium amenities, and stunning views.
The hotel is generally not pet-friendly. It's always best to confirm directly with the hotel regarding their pet policy, as it may be subject to change.

Hotel Facilities in BW Kemayoran Hotel & Convention Powered by Archipelago

When choosing a hotel, the available hotel facilities can significantly enhance your stay. BW Kemayoran Hotel & Convention Powered by Archipelago offers a wide range of hotel amenities to ensure a comfortable and enjoyable experience for all guests. From recreational facilities to business services, there's something for everyone.
  • Swimming Pool:

    Enjoy a refreshing dip in the hotel's swimming pool. Operating hours are typically from 7:00 AM to 7:00 PM.
  • Fitness Center:

    Stay active during your stay at the well-equipped fitness center. Open 24 hours.
  • Spa:

    Indulge in a relaxing massage or treatment at the hotel's spa. Prices vary depending on the service.
  • Kids' Club:

    Keep the little ones entertained at the supervised Kids' Club. Open during specific hours with various activities.
  • Business Center:

    Stay connected and productive at the business center, offering printing, faxing, and other services.
  • Convention Center:

    Host meetings, conferences, and events at the hotel's extensive convention center facilities.
  • Restaurants and Cafes:

    Enjoy a variety of dining options at the hotel's restaurants and cafes.
  • Free Wi-Fi:

    Stay connected with complimentary Wi-Fi access throughout the hotel.

Hotel Buffet or Restaurant/Cafe in BW Kemayoran Hotel & Convention Powered by Archipelago

Exploring the hotel buffet and dining options is a delightful part of any hotel stay. BW Kemayoran Hotel & Convention Powered by Archipelago boasts several restaurants and cafes, offering a diverse culinary experience. Whether you're craving local Indonesian cuisine or international fare, there's a hotel restaurant to satisfy your appetite.
  • Kemayoran Restaurant:

    This all-day dining restaurant offers a buffet breakfast, lunch, and dinner, featuring a variety of Indonesian and international dishes. The buffet breakfast is priced at approximately SGD 25 per person. Opening hours: 6:00 AM - 10:00 PM.
  • Lobby Lounge:

    Enjoy a relaxing afternoon tea or evening cocktails at the Lobby Lounge. They also serve light snacks and pastries. Opening hours: 10:00 AM - 11:00 PM.
  • Poolside Bar:

    Sip on refreshing drinks and enjoy light bites at the Poolside Bar. Opening hours: 9:00 AM - 6:00 PM.
A special dish to try is their Nasi Goreng Kemayoran, a signature fried rice dish with local spices and seafood.

BW Kemayoran Hotel & Convention Powered by Archipelago Airport pickups and How to Book

Arranging hotels with airport shuttle services can greatly simplify your travel experience. BW Kemayoran Hotel & Convention Powered by Archipelago offers a convenient hotel to airport transfer service for its guests. To book an airport pick-up, simply contact the hotel directly at least 24 hours in advance of your arrival. You will need to provide your flight details, including arrival time and flight number. The hotel staff will then arrange for a driver to meet you at the airport.

Nearby MRT Station & Bus Stops

Convenient access to public transportation is essential for exploring a city. BW Kemayoran Hotel & Convention Powered by Archipelago is well-served by nearby MRT station and bus stops, making it easy to get around Jakarta.
  • Nearest MRT Station:

    The closest MRT station is the "Stasiun Kemayoran" (Kemayoran Station), approximately 2.5 km from the hotel.
  • Nearest Bus Stop:

    Several bus stops are located along Jalan Benyamin Sueb, within walking distance of the hotel.
To use the public transportation system, you'll need a JakLingko card, which can be purchased and topped up at most MRT stations and bus terminals. The card costs approximately IDR 20,000 (SGD 2) and can be topped up with varying amounts.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities to keep the whole family entertained? Jakarta Pusat offers a variety of nearby places to go that are perfect for family outings. From theme parks to cultural attractions, there's plenty of stuff to see nearby.
  • Dunia Fantasi (Dufan):

    A popular theme park with thrilling rides and attractions. Located approximately 8 km from the hotel. Entry price: around SGD 25 per person.
  • Sea World Ancol:

    Discover marine life at this aquarium. Located approximately 7 km from the hotel. Entry price: around SGD 20 per person.
  • KidZania Jakarta:

    An interactive city where kids can role-play different professions. Located approximately 9 km from the hotel. Entry price: around SGD 22 per person.
  • Monumen Nasional (Monas):

    Visit the iconic National Monument and learn about Indonesian history. Located approximately 6 km from the hotel. Entry is free to enter the park, but there is a small fee to go to the top of the monument (around SGD 2).
  • Jakarta History Museum (Museum Fatahillah):

    Explore the history of Jakarta at this museum housed in a former city hall. Located approximately 10 km from the hotel. Entry price: around SGD 3 per person.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near BW Kemayoran Hotel & Convention Powered by Archipelago (Jakarta Pusat)

Exploring the nearby dining scene is a must when visiting Jakarta Pusat. From trendy cafes to authentic local restaurant, there's a food eatiries near me to satisfy every craving. Here are some recommendations for nearby dining:

Cafes/Restaurants:

  • Anomali Coffee:

    A popular coffee shop serving specialty Indonesian coffee and light bites.
  • Giyanti Coffee Roastery:

    Known for its high-quality coffee beans and cozy atmosphere.
  • Skye Bar & Restaurant:

    A rooftop bar and restaurant offering stunning city views and a sophisticated dining experience.

Local Street Food:

  • Nasi Goreng:

    Indonesian fried rice, a staple dish.
  • Satay:

    Grilled skewers of marinated meat served with peanut sauce.
  • Ketoprak:

    A vegetarian dish made with tofu, rice noodles, and peanut sauce.
  • Gado-Gado:

    Indonesian salad with peanut sauce dressing.
  • Martabak:

    A sweet or savory pancake-like dish.

Shopping places near BW Kemayoran Hotel & Convention Powered by Archipelago (Jakarta Pusat)

If you're looking for some retail therapy, Jakarta Pusat offers a variety of nearby shopping destinations. From modern malls to traditional markets, there's a dept stores near me to suit every taste and budget.
  • Grand Indonesia:

    A large shopping mall with a wide range of international and local brands.
  • Plaza Indonesia:

    A luxury shopping mall featuring high-end designer boutiques.
  • Pasar Baru:

    A traditional market offering textiles, clothing, and souvenirs.

Other Places to Stay Near BW Kemayoran Hotel & Convention Powered by Archipelago

If BW Kemayoran Hotel & Convention Powered by Archipelago isn't quite what you're looking for, there are plenty of other accommodations in Jakarta Pusat. Here are some alternative options:

Luxury/5–6 star hotels nearby:

  • The Ritz-Carlton Jakarta, Mega Kuningan:

    A luxurious hotel offering exceptional service and amenities.
  • Hotel Indonesia Kempinski Jakarta:

    An iconic hotel with a rich history and prime location.
  • The Langham, Jakarta:

    A stylish hotel with modern design and stunning city views.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

Four-star hotels nearby:

  • Holiday Inn Jakarta Kemayoran:

    A comfortable hotel with convenient access to the Jakarta International Expo.
  • Mercure Jakarta Kemayoran:

    A modern hotel offering a range of amenities and services.
  • Swiss-Belhotel Mangga Besar:

    A well-located hotel with comfortable rooms and a rooftop pool.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

Three-star hotels nearby:

  • Ibis Styles Jakarta Mangga Dua Square:

    A budget-friendly hotel with a convenient location near shopping and entertainment.
  • Amaris Hotel Mangga Dua Square:

    A simple and affordable hotel with essential amenities.
  • favehotel Pasar Baru:

    A colourful and modern hotel with a central location.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Finding the perfect hotel is crucial for a memorable trip, and BW Kemayoran Hotel & Convention Powered by Archipelago offers a compelling option in Jakarta Pusat. With its strategic location, comfortable accommodations, and extensive facilities, it's a popular choice for both business and leisure travellers. Checking hotel availability and making hotel reservations is easy and convenient through online platforms. Ready to experience Jakarta? Don't delay your room booking! Book your stay at BW Kemayoran Hotel & Convention Powered by Archipelago today through Traveloka and enjoy a seamless travel experience. Discover the best deals and secure your preferred room type. book cheap hotels in Indonesia cheap hotels nearby

All facilities in BW Kemayoran Hotel & Convention Powered by Archipelago

Swimming Pool BW Kemayoran Hotel & Convention Powered by Archipelago
Swimming Pool
Fitness Center BW Kemayoran Hotel & Convention Powered by Archipelago
Fitness Center
Common Space BW Kemayoran Hotel & Convention Powered by Archipelago
Common Space
Lobby BW Kemayoran Hotel & Convention Powered by Archipelago
Lobby
Exterior BW Kemayoran Hotel & Convention Powered by Archipelago
Exterior

Public Facilities

  • Early check-in
  • Elevator
  • 24-hour room service
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Concierge
  • Early Check-in
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Laundry service
  • Luggage storage

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • Minibar
  • Shower
  • TV

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Cafe

General

  • AC
  • Non-smoking room
  • Swimming pool
  • Smoking area

Things to Do

  • Fitness center
  • Massage
  • Outdoor pool

Business Facilities

  • Conference room
  • Meeting facilities

Nearby Facilities

  • ATM/Banking
  • Supermarket

Kids and Pets

  • CRIBS

Connectivity

  • Free WiFi

Accessibilty

  • Wheelchair accessible

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in BW Kemayoran Hotel & Convention Powered by Archipelago

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Deposit

Deposit IDR 100,000 is required upon check-in. The accommodation accepts cash and debit card.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at BW Kemayoran Hotel & Convention Powered by Archipelago
110
Number of floors in BW Kemayoran Hotel & Convention Powered by Archipelago
33
Another facilities in BW Kemayoran Hotel & Convention Powered by Archipelago
Early check-in, 24-hour room service, Late check-out, Breakfast restaurant, Room service

Frequently asked question in BW Kemayoran Hotel & Convention Powered by Archipelago

Is Bw Kemayoran Hotel Convention Powered By Archipelago parking free for hotel guests, and do you offer valet parking services?
Parking at BW Kemayoran Hotel Convention Powered by Archipelago is not free for hotel guests. We do, however, offer valet parking services for your convenience, providing a secure and hassle-free hotel parking experience. Please enquire at reception for details and pricing.
Does Bw Kemayoran Hotel Convention Powered By Archipelago offer hotel smoking rooms or designated smoking areas for guests?
I do not have access to real-time information, including the specific policies of Bw Kemayoran Hotel Convention Powered By Archipelago. To find out whether they offer hotel smoking rooms or designated smoking areas, I recommend checking their official website or contacting them directly via phone or email. Their contact details should be readily available online.
Does Bw Kemayoran Hotel Convention Powered By Archipelago offer free hotel Wi-Fi for guests during their stay?
To confirm whether BW Kemayoran Hotel Convention Powered by Archipelago offers complimentary hotel wifi, it's best to check directly with the hotel. Their website or a quick phone call will provide the most accurate and up-to-date information regarding their wifi policy and availability for guests. Many hotels offer free wifi, but it's always wise to verify.
Where is the nearest MRT station or bus stops nearby Bw Kemayoran Hotel Convention Powered By Archipelago? What are the top visitor attractions near the hotel?
The nearest bus stops are a short walk from Bw Kemayoran Hotel. For the nearest MRT station, you'll need to check a map or ride-hailing app as there isn't one immediately adjacent. Regarding visitor attractions, you'll find several things to do nearby, depending on your interests; exploring local markets and enjoying the city's culinary scene are popular options. More specific recommendations require knowing your preferences.
Is Bw Kemayoran Hotel Convention Powered By Archipelago a pet friendly hotel?
I'm afraid I don't have access to real-time information, including the pet policies of specific hotels like the BW Kemayoran Hotel Convention Powered by Archipelago. To find out if they are a pet friendly hotel, or if they are among animal friendly hotels, I recommend checking their official website or contacting them directly. Their contact details should be easily available online.
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More Reviews from Other Guests in BW Kemayoran Hotel & Convention Powered by Archipelago

8.7
Very Good
From 373 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.5

Meal

8.6

Location

8.8

Service and Facilites

8.6

People often mention about BW Kemayoran Hotel & Convention Powered by Archipelago
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Ambiance (60)
Bedroom (60)
Staff Friendliness (56)
Distance to City Center (50)
Hotel Area (50)
Accessibility (48)
Room Space (48)
Bathroom (43)
Check-in/out Time (42)
Taste (41)
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Traveler Reviews BW Kemayoran Hotel & Convention Powered by Archipelago

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 day(s) ago
Good service, clean rooms, strategic location
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P***n
icon-origin-TRAVELOKA
6.1
/10
Reviewed 4 day(s) ago
The room atmosphere is gloomy, the corridor to the restaurant smells a bit musty.
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R***O
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Thank you, the staff service is very friendly.
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S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Everything was ok, suddenly upgraded. Maybe because of the long wait for check-in. But the entrance gate was confusing, but the room was spacious and the bathroom was okay.
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P***a
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8.9
/10
Reviewed 4 week(s) ago
Stayed here for a music festival. The location was great, easy to access, quite near the venue. The room was spacious, and the refrigerator & electric kettle worked well. I couldn't control the AC, though, but the cold was enough. The water heater also worked very well. But sometimes I found tiny cockroaches in the bathroom, and there was a leak in the bathroom ceiling. The food was 5/10, dry and not that tasty, but the variation was good. But I think they're short staffed. One day they didn't ask us what room we were from when we wanted to eat breakfast, and some food booths were also left unattended. Nobody really helped us when we checked out to open the door or with our luggage (we brought a lot) because we had to go to the lobby by stairs, and the receptionist was in a mezzanine. If you ordered food online, you had to go to the basement, and it was a bit confusing because you couldn't see the security right away. But all the staff were very nice and polite. So yeah, 7/10. If you're just looking for a place to sleep and wash for an event, it's actually okay; the price is good too.
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centaury h.
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Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The staff was very friendly and helpful. Breakfast was varied. However, the Wi-Fi was difficult to reach from the room.
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Accommodation's Reply
27 Aug 2025
Dear Centaury H," Warmest Greetings From Bawa Kemayoran Hotel & Convention Jakarta" Thank you for taking the time to review our hotel. I am delighted to know that your expectations were met during your visit. My team and I are very happy to have you here and we look forward to welcoming you back soon. Once again, thank you for sharing and have a wonderful day ahead. Sincerely. Bayu Novianto. Assistant Front Office Manager
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N***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
For that budget, the room was too basic. But I liked the location, the hotel's interior was beautiful, and parking was free.
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1 people find it helpful
Accommodation's Reply
27 Aug 2025
" Warmest Greetings From Bawa Kemayoran Hotel & Convention Jakarta " Thank you for taking the time to review our hotel. I am delighted to know that your expectations were met during your visit. My team and I are very happy to have you here and we look forward to welcoming you back in the near future. Once again, thank you for sharing and have a wonderful day ahead. Sincerely. Bayu Novianto. Assistant Front Office Manager
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L***e
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
comfortable and clean, there are only 2 elevators so you have to wait
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Accommodation's Reply
27 Aug 2025
" Warmest Greetings From Bawa Kemayoran Hotel & Convention Jakarta " Thank you for taking the time to review our hotel. I am delighted to know that your expectations were met during your visit. My team and I are very happy to have you here and we look forward to welcoming you back in the near future. Once again, thank you for sharing and have a wonderful day ahead. Sincerely. Bayu Novianto. Assistant Front Office Manager
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A***I
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel staff is very friendly, the rooms are clean and the food served is delicious and varied.
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Accommodation's Reply
27 Aug 2025
" Warmest Greetings From Bawa Kemayoran Hotel & Convention Jakarta " Thank you for taking the time to review our hotel. I am delighted to know that your expectations were met during your visit. My team and I are very happy to have you here and we look forward to welcoming you back soon. Once again, thank you for sharing and have a wonderful day ahead. Sincerely. Bayu Novianto. Assistant Front Office Manager
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T***c
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel is nice and the front office is very friendly even though they are still training. Highly recommended.
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1 people find it helpful
Accommodation's Reply
27 Aug 2025
" Warmest Greetings From Bawa Kemayoran Hotel & Convention Jakarta " Thank you for taking the time to review our hotel. I am delighted to know that your expectations were met during your visit. My team and I are very happy to have you here and we look forward to welcoming you back soon. Once again, thank you for sharing and have a wonderful day ahead. Sincerely. Bayu Novianto. Assistant Front Office Manager
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P***u
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
strategic location, breakfast ok
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Accommodation's Reply
10 Aug 2025
" Warmest Greetings From Bawa Kemayoran Hotel & Convention Jakarta " Thank you for taking the time to review our hotel. I am delighted to know that your expectations were met during your visit. My team and I are very happy to have you here and we look forward to welcoming you back soon. Once again, thank you for sharing and have a wonderful day ahead. Sincerely. Bayu Novianto. Assistant Front Office Manager
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A***i
icon-origin-TRAVELOKA
8.1
/10
Reviewed 6 week(s) ago
There is an unpleasant smell in the elevator area. I stayed for 2 nights and the smell is still there.
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Accommodation's Reply
10 Aug 2025
"Warm Greetings From Bawa Kemayoran Hotel & Convention Jakarta" Thank you for staying at Bawa Kemayoran Hotel & Convention and for your feedback. We apologize for the inconvenience caused by the unpleasant odor in the elevator area during your stay. This certainly does not meet the comfort standards we aim to provide. Our housekeeping and engineering teams have received this report and will immediately conduct inspections and take corrective action to ensure the area remains clean and comfortable. We look forward to welcoming you back with a better stay experience in the future. Management. Bawa Kemayoran Hotel & Convention
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M***a
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
Strategic location. There's a dedicated parking area in the basement for hotel guests, not shared with apartment residents. However, the exit signage is incomplete, resulting in a different exit from the entrance, which is far from the lobby.
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2 people find it helpful
Accommodation's Reply
10 Aug 2025
" Warm Greetings From bawa kemayoran Hotel & Convention Jakarta " Thank you for staying at bawa kemayoran Hotel & Convention and giving us a positive review regarding our location and parking facilities. We are pleased to hear that the dedicated parking area for hotel guests provides comfort for you. We apologize if the parking exit directions are incomplete and cause inconvenience. We will immediately follow up on this feedback by adding clearer signage to make access to and from Bawa Kemayoran Hotel & Convention easier for guests. We look forward to welcoming you back with a smoother experience in the future. Management. Bawa Kemayoran Hotel & Convention
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erwin
icon-Business
Business
icon-origin-TRAVELOKA
8.7
/10
Reviewed 7 week(s) ago
Got a room with a cracked bathroom ceiling due to a leak above it.
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1 people find it helpful
Accommodation's Reply
10 Aug 2025
Dear Erwin," Warm Greetings From Bawa Kemayoran Hotel & Convention Jakarta" Thank you for taking the time to review our hotel. We apologize for the inconvenience caused by the cracked bathroom ceiling due to a leak. This certainly does not meet the standard of comfort we aim to provide. Our technical team has received this report and will immediately make improvements to prevent similar problems from occurring in the future. We look forward to welcoming Mr. Erwin back with better room conditions and a more enjoyable stay. Management. Bawa Kemayoran Hotel & Convention
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Duta H.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
Hotel Entrance: Directions to the lobby and the hotel were incomplete. I was a bit confused when entering from the lobby to my room.
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Accommodation's Reply
10 Aug 2025
Dear Duta H," Warm Greetings From Bawa Kemayoran Hotel & Convention Jakarta" Thank you for your feedback. We apologize if the directions to the lobby and access to the rooms are not clear, causing you some confusion. This feedback is very important to us, and we will immediately follow up by adding and clarifying signage/directions in the hotel area so that guests can more easily find their destination. We hope to welcome you back with a more comfortable stay in the future. Management. Bawa Kemayoran Hotel & Convention
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L***U
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8.5
/10
Reviewed 8 week(s) ago
The wifi is bad, man, that's really weird
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Accommodation's Reply
10 Aug 2025
"Warm Greetings From Bawa Kemayoran Hotel & Convention Jakarta" Thank you for your complaint, we apologize for the inconvenience. We have read your complaint in detail and are currently conducting an evaluation, especially in terms of service. We have forwarded the complaint to the relevant department and will be our concern in the future to provide better service for our guests. From this experience, we hope that a similar incident will not happen again in the future. Therefore, we also want to express our gratitude because with this incident we get input for improving our service in the future. Once again, we apologize profusely for the inconvenience, we hope that you will be willing to stay again in the future and I assure you that this incident will not happen again. Stay healthy. Management. Bawa Kemayoran Hotel & Convention
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Y***a
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Staycation
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6.7
/10
Reviewed 9 week(s) ago
We chose to stay here because of its proximity to the Jakarta Convention Center (PRJ). However, upon check-in, we encountered an unpleasant experience, having to wait two hours until 4 PM before we could enter our room. However, when we requested a late check-out until 2 PM the next day, we were not given compensation. The bathroom smelled bad. Directions to the hotel and the parking area were unclear because it was connected to an apartment complex and other commercial business areas such as apartments, shops, etc.
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Accommodation's Reply
07 Aug 2025
" Warm Greetings From bawa kemayoran Hotel & Convention Jakarta" Thank you for choosing to stay with us and for taking the time to leave a review. We apologize for any inconvenience you experienced, especially regarding the lengthy check-in process and the late check-out request that we were unable to accommodate. We understand how important a comfortable stay is, and we deeply regret that the bathroom and access to the hotel did not meet your expectations. Your feedback is very valuable to us, and we will immediately follow up with the relevant team so that improvements can be made, especially in terms of cleanliness, clarity of access instructions, and service at the front office. We hope to welcome you back with even better service in the future. If you would like, please contact us directly on your next visit so that we can provide more attention. Best regards. Bayu Novianto. Front Office Manager
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M***l
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5.0
/10
Reviewed 10 week(s) ago
The non smoking room wasn't ready when we were supposed to check in despite having requested the non smoking room since booking and then I was given a twin room despite requesting it to be a double bed. The service at the Receptionist was also terribly slow and unwelcoming. By far the worst stay experience I've ever had in any so called 4 Star Hotel. I strongly urge many others to reconsider if not outright blacklist and ignore even choosing this hotel as an option completely. Terrible from the point of access to the entire service and room. A disgraceful mess of a hotel service and quality.
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Accommodation's Reply
04 Aug 2025
Dear Beloved Guest, Warmest greetings from BW Kemayoran Hotel & Convention Jakarta, Thank you for taking the time to share your feedback, and please accept our sincerest apologies for the inconvenience you experienced during your stay. We are truly sorry that your request for a non-smoking room and a double bed was not honored at check-in, and that our service at Reception did not meet the standards you rightfully expected. This is certainly not the experience we strive to deliver, especially in a 4-star property, and we fully understand your disappointment. Please know that your comments have been shared with our management and front office teams for immediate review and corrective action. We are currently evaluating what went wrong in our room allocation and service process to ensure this does not happen again. We appreciate your feedback, even though it is difficult to hear, as it helps us improve. If you're open to it, we would welcome the chance to speak with you directly and make amends for this experience. Once again, we sincerely apologize and hope we will have the opportunity to restore your trust in the future. Management BW Kemayoran Hotel & Convention Powered by Archipelago
y***a
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8.5
/10
Reviewed 10 week(s) ago
Spacious rooms, standard cleanliness The swimming pool is spacious, but not very clean.
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Accommodation's Reply
16 Jul 2025
Dear Sir/Madam," Warm Greetings From Bawa Kemayoran Hotel & Convention Jakarta" Thank you for your review and time. We are glad you enjoyed our spacious rooms and swimming pool. We apologize for any shortcomings in terms of pool cleanliness. We will immediately forward this feedback to the relevant team for future improvements. We hope to welcome you back with an even better experience. Warm regards, Bayu Novianto. Front Office Manager
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E***a
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Staycation
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10.0
/10
Reviewed 10 week(s) ago
The staff are friendly, the food is delicious and there is a large area for the children to play.
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Accommodation's Reply
11 Jul 2025
Dear Sir/Madam," Warm Greetings From bawa kemayoran Hotel & Convention Jakarta" Thank you for your warm review. We are happy to hear that you were satisfied with the friendliness of our staff, the food served, and the comfortable area for children to play. We hope to welcome you and your family back to bawa kemayoran Hotel & Convention. Warm regards, Bayu Novianto. Front Office Manager
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Bedroom 4 BW Kemayoran Hotel & Convention Powered by Archipelago

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