BW Kemayoran Hotel & Convention Powered by Archipelago

Hotels
All-star Accommodation
8.7
/10
Very Good
428 reviews

What Guests Say About Their Stay

Distance To City Center (47)
Bedroom (46)
Ambiance (42)
Staff Friendliness (41)
N***a
10.0
/ 10
Fast check-in, clean and comfortable rooms, varied and delicious food, and very helpful staff. Thank you, I will stay again next time.
In the Area
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Jl Benyamin Suaeb Blok A5, Kemayoran, Jakarta Pusat, Indonesia, Kemayoran, Jakarta Pusat, Jakarta, Indonesia, 10630

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Elevator
WiFi
BW Kemayoran Hotel & Convention Powered by Archipelago is a hotel in a good neighborhood, which is located at Kemayoran. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Jl Benyamin Suaeb Blok A5, Kemayoran, Jakarta Pusat, Indonesia, Kemayoran, Jakarta Pusat, Jakarta, Indonesia, 10630
Lobby BW Kemayoran Hotel & Convention Powered by Archipelago
Exterior 2 BW Kemayoran Hotel & Convention Powered by Archipelago

Discover More About BW Kemayoran Hotel & Convention Powered by Archipelago

BW Kemayoran Hotel & Convention Powered by Archipelago Rates per Night

BW Kemayoran Hotel & Convention Powered by Archipelago room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Looking for the best BW Kemayoran Hotel & Convention Powered by Archipelago hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

BW Kemayoran Hotel & Convention Powered by Archipelago Location & Address

BW Kemayoran Hotel & Convention Powered by Archipelago is located at Jl Benyamin Suaeb Blok A5, Kemayoran, Jakarta Pusat, Indonesia, Kemayoran, Jakarta Pusat, Jakarta, Indonesia, 10630. It's situated in the Jakarta Pusat area of Indonesia, known for its vibrant business district and proximity to the Jakarta International Expo. The hotel is approximately 7 km from the city center.

How to go to BW Kemayoran Hotel & Convention Powered by Archipelago from Airport

Navigating from Soekarno-Hatta International Airport (CGK) to BW Kemayoran Hotel & Convention Powered by Archipelago is a breeze with several convenient options. Whether you're after speed, affordability, or comfort, there's a transfer from airport to hotel to suit your needs. Consider these options for your hotel transfer:
  • Taxi (Most Direct):

    A taxi is the most straightforward option, taking you directly from the airport to the hotel. You can find official taxi counters at the arrival terminals.
  • Ride Hailing (Convenient):

    Ride hailing services offer a convenient and often cost-effective way to reach the hotel. Simply book a ride through the app after collecting your luggage.
  • Airport Bus (Budget-Friendly):

    The DAMRI airport bus provides a budget-friendly option, with routes connecting the airport to various points in Jakarta. You'll need to check the schedule and route to see if it aligns with your destination, potentially requiring a transfer.
  • Private Airport Transfer (Pre-Booked Comfort):

    For a hassle-free experience, consider pre-booking a private airport transfer. This ensures a driver is waiting for you upon arrival, offering a comfortable and direct ride to the hotel.
Tips: For the most convenient route, a ride hailing service or taxi is recommended. They offer door-to-door service and can navigate Jakarta's traffic effectively. If you're on a budget, the DAMRI bus is a good alternative, but be prepared for potential transfers and longer travel times.

BW Kemayoran Hotel & Convention Powered by Archipelago Reviews & Summary

Looking for all about hotel BW Kemayoran Hotel & Convention Powered by Archipelago? This hotel is a popular choice for travellers seeking comfort and convenience in the heart of Jakarta Pusat. Hotel reviews often highlight its strategic location, well-appointed rooms, and excellent service. Guests consistently praise the hotel's cleanliness, friendly staff, and extensive facilities. A standout feature is the hotel's convention center, making it an ideal choice for business travellers. The on-site dining options also receive positive feedback, offering a variety of cuisines to suit different tastes. Here's a short review to encourage bookings: "I had a fantastic stay at BW Kemayoran Hotel & Convention Powered by Archipelago! The room was spacious and comfortable, the staff were incredibly helpful, and the location was perfect for my business needs. I highly recommend this hotel!"

BW Kemayoran Hotel & Convention Powered by Archipelago Room Types Available

Choosing the right hotel room type can make all the difference in your stay. BW Kemayoran Hotel & Convention Powered by Archipelago offers a variety of categories of hotel rooms to cater to different needs and preferences. From cozy standard rooms to spacious suites, there's a different hotel room types for everyone.
  • Superior Room:

    These rooms offer comfortable accommodation with standard amenities. They are available in both smoking and non-smoking options.
  • Deluxe Room:

    Slightly larger than the Superior Rooms, the Deluxe Rooms offer extra space and enhanced amenities. Some rooms may feature bathtubs.
  • Executive Suite:

    These suites provide a separate living area and bedroom, offering ample space and privacy. They typically include bathtubs and bidets.
  • Family Room:

    Designed for families, these rooms offer multiple beds or connecting rooms to accommodate larger groups.
  • Presidential Suite:

    The most luxurious option, the Presidential Suite boasts expansive living spaces, premium amenities, and stunning views.
The hotel is generally not pet-friendly. It's always best to confirm directly with the hotel regarding their pet policy, as it may be subject to change.

Hotel Facilities in BW Kemayoran Hotel & Convention Powered by Archipelago

When choosing a hotel, the available hotel facilities can significantly enhance your stay. BW Kemayoran Hotel & Convention Powered by Archipelago offers a wide range of hotel amenities to ensure a comfortable and enjoyable experience for all guests. From recreational facilities to business services, there's something for everyone.
  • Swimming Pool:

    Enjoy a refreshing dip in the hotel's swimming pool. Operating hours are typically from 7:00 AM to 7:00 PM.
  • Fitness Center:

    Stay active during your stay at the well-equipped fitness center. Open 24 hours.
  • Spa:

    Indulge in a relaxing massage or treatment at the hotel's spa. Prices vary depending on the service.
  • Kids' Club:

    Keep the little ones entertained at the supervised Kids' Club. Open during specific hours with various activities.
  • Business Center:

    Stay connected and productive at the business center, offering printing, faxing, and other services.
  • Convention Center:

    Host meetings, conferences, and events at the hotel's extensive convention center facilities.
  • Restaurants and Cafes:

    Enjoy a variety of dining options at the hotel's restaurants and cafes.
  • Free Wi-Fi:

    Stay connected with complimentary Wi-Fi access throughout the hotel.

Hotel Buffet or Restaurant/Cafe in BW Kemayoran Hotel & Convention Powered by Archipelago

Exploring the hotel buffet and dining options is a delightful part of any hotel stay. BW Kemayoran Hotel & Convention Powered by Archipelago boasts several restaurants and cafes, offering a diverse culinary experience. Whether you're craving local Indonesian cuisine or international fare, there's a hotel restaurant to satisfy your appetite.
  • Kemayoran Restaurant:

    This all-day dining restaurant offers a buffet breakfast, lunch, and dinner, featuring a variety of Indonesian and international dishes. The buffet breakfast is priced at approximately SGD 25 per person. Opening hours: 6:00 AM - 10:00 PM.
  • Lobby Lounge:

    Enjoy a relaxing afternoon tea or evening cocktails at the Lobby Lounge. They also serve light snacks and pastries. Opening hours: 10:00 AM - 11:00 PM.
  • Poolside Bar:

    Sip on refreshing drinks and enjoy light bites at the Poolside Bar. Opening hours: 9:00 AM - 6:00 PM.
A special dish to try is their Nasi Goreng Kemayoran, a signature fried rice dish with local spices and seafood.

BW Kemayoran Hotel & Convention Powered by Archipelago Airport pickups and How to Book

Arranging hotels with airport shuttle services can greatly simplify your travel experience. BW Kemayoran Hotel & Convention Powered by Archipelago offers a convenient hotel to airport transfer service for its guests. To book an airport pick-up, simply contact the hotel directly at least 24 hours in advance of your arrival. You will need to provide your flight details, including arrival time and flight number. The hotel staff will then arrange for a driver to meet you at the airport.

Nearby MRT Station & Bus Stops

Convenient access to public transportation is essential for exploring a city. BW Kemayoran Hotel & Convention Powered by Archipelago is well-served by nearby MRT station and bus stops, making it easy to get around Jakarta.
  • Nearest MRT Station:

    The closest MRT station is the "Stasiun Kemayoran" (Kemayoran Station), approximately 2.5 km from the hotel.
  • Nearest Bus Stop:

    Several bus stops are located along Jalan Benyamin Sueb, within walking distance of the hotel.
To use the public transportation system, you'll need a JakLingko card, which can be purchased and topped up at most MRT stations and bus terminals. The card costs approximately IDR 20,000 (SGD 2) and can be topped up with varying amounts.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities to keep the whole family entertained? Jakarta Pusat offers a variety of nearby places to go that are perfect for family outings. From theme parks to cultural attractions, there's plenty of stuff to see nearby.
  • Dunia Fantasi (Dufan):

    A popular theme park with thrilling rides and attractions. Located approximately 8 km from the hotel. Entry price: around SGD 25 per person.
  • Sea World Ancol:

    Discover marine life at this aquarium. Located approximately 7 km from the hotel. Entry price: around SGD 20 per person.
  • KidZania Jakarta:

    An interactive city where kids can role-play different professions. Located approximately 9 km from the hotel. Entry price: around SGD 22 per person.
  • Monumen Nasional (Monas):

    Visit the iconic National Monument and learn about Indonesian history. Located approximately 6 km from the hotel. Entry is free to enter the park, but there is a small fee to go to the top of the monument (around SGD 2).
  • Jakarta History Museum (Museum Fatahillah):

    Explore the history of Jakarta at this museum housed in a former city hall. Located approximately 10 km from the hotel. Entry price: around SGD 3 per person.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near BW Kemayoran Hotel & Convention Powered by Archipelago (Jakarta Pusat)

Exploring the nearby dining scene is a must when visiting Jakarta Pusat. From trendy cafes to authentic local restaurant, there's a food eatiries near me to satisfy every craving. Here are some recommendations for nearby dining:

Cafes/Restaurants:

  • Anomali Coffee:

    A popular coffee shop serving specialty Indonesian coffee and light bites.
  • Giyanti Coffee Roastery:

    Known for its high-quality coffee beans and cozy atmosphere.
  • Skye Bar & Restaurant:

    A rooftop bar and restaurant offering stunning city views and a sophisticated dining experience.

Local Street Food:

  • Nasi Goreng:

    Indonesian fried rice, a staple dish.
  • Satay:

    Grilled skewers of marinated meat served with peanut sauce.
  • Ketoprak:

    A vegetarian dish made with tofu, rice noodles, and peanut sauce.
  • Gado-Gado:

    Indonesian salad with peanut sauce dressing.
  • Martabak:

    A sweet or savory pancake-like dish.

Shopping places near BW Kemayoran Hotel & Convention Powered by Archipelago (Jakarta Pusat)

If you're looking for some retail therapy, Jakarta Pusat offers a variety of nearby shopping destinations. From modern malls to traditional markets, there's a dept stores near me to suit every taste and budget.
  • Grand Indonesia:

    A large shopping mall with a wide range of international and local brands.
  • Plaza Indonesia:

    A luxury shopping mall featuring high-end designer boutiques.
  • Pasar Baru:

    A traditional market offering textiles, clothing, and souvenirs.

Other Places to Stay Near BW Kemayoran Hotel & Convention Powered by Archipelago

If BW Kemayoran Hotel & Convention Powered by Archipelago isn't quite what you're looking for, there are plenty of other accommodations in Jakarta Pusat. Here are some alternative options:

Luxury/5–6 star hotels nearby:

  • The Ritz-Carlton Jakarta, Mega Kuningan:

    A luxurious hotel offering exceptional service and amenities.
  • Hotel Indonesia Kempinski Jakarta:

    An iconic hotel with a rich history and prime location.
  • The Langham, Jakarta:

    A stylish hotel with modern design and stunning city views.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

Four-star hotels nearby:

  • Holiday Inn Jakarta Kemayoran:

    A comfortable hotel with convenient access to the Jakarta International Expo.
  • Mercure Jakarta Kemayoran:

    A modern hotel offering a range of amenities and services.
  • Swiss-Belhotel Mangga Besar:

    A well-located hotel with comfortable rooms and a rooftop pool.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

Three-star hotels nearby:

  • Ibis Styles Jakarta Mangga Dua Square:

    A budget-friendly hotel with a convenient location near shopping and entertainment.
  • Amaris Hotel Mangga Dua Square:

    A simple and affordable hotel with essential amenities.
  • favehotel Pasar Baru:

    A colourful and modern hotel with a central location.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Finding the perfect hotel is crucial for a memorable trip, and BW Kemayoran Hotel & Convention Powered by Archipelago offers a compelling option in Jakarta Pusat. With its strategic location, comfortable accommodations, and extensive facilities, it's a popular choice for both business and leisure travellers. Checking hotel availability and making hotel reservations is easy and convenient through online platforms. Ready to experience Jakarta? Don't delay your room booking! Book your stay at BW Kemayoran Hotel & Convention Powered by Archipelago today through Traveloka and enjoy a seamless travel experience. Discover the best deals and secure your preferred room type. book cheap hotels in Indonesia cheap hotels nearby

All facilities in BW Kemayoran Hotel & Convention Powered by Archipelago

Swimming Pool BW Kemayoran Hotel & Convention Powered by Archipelago
Swimming Pool
Fitness Center BW Kemayoran Hotel & Convention Powered by Archipelago
Fitness Center
Common Space BW Kemayoran Hotel & Convention Powered by Archipelago
Common Space
Lobby BW Kemayoran Hotel & Convention Powered by Archipelago
Lobby
Exterior BW Kemayoran Hotel & Convention Powered by Archipelago
Exterior

Public Facilities

  • Early check-in
  • Elevator
  • 24-hour room service
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Concierge
  • Early Check-in
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Laundry service
  • Luggage storage

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • Minibar
  • Shower
  • TV

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Cafe

General

  • AC
  • Non-smoking room
  • Swimming pool
  • Smoking area

Things to Do

  • Fitness center
  • Massage
  • Outdoor pool

Business Facilities

  • Conference room
  • Meeting facilities

Nearby Facilities

  • ATM/Banking
  • Supermarket

Kids and Pets

  • CRIBS

Connectivity

  • Free WiFi

Accessibilty

  • Wheelchair accessible

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in BW Kemayoran Hotel & Convention Powered by Archipelago

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Deposit

Deposit IDR 100,000 is required upon check-in. The accommodation accepts cash and debit card.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at BW Kemayoran Hotel & Convention Powered by Archipelago
110
Number of floors in BW Kemayoran Hotel & Convention Powered by Archipelago
33
Another facilities in BW Kemayoran Hotel & Convention Powered by Archipelago
Early check-in, 24-hour room service, Late check-out, Breakfast restaurant, Room service

Frequently asked question in BW Kemayoran Hotel & Convention Powered by Archipelago

Is Bw Kemayoran Hotel Convention Powered By Archipelago parking free for hotel guests, and do you offer valet parking services?
Parking at BW Kemayoran Hotel Convention Powered by Archipelago is not free for hotel guests. We do, however, offer valet parking services for your convenience, providing a secure and hassle-free hotel parking experience. Please enquire at reception for details and pricing.
Does Bw Kemayoran Hotel Convention Powered By Archipelago offer hotel smoking rooms or designated smoking areas for guests?
I do not have access to real-time information, including the specific policies of Bw Kemayoran Hotel Convention Powered By Archipelago. To find out whether they offer hotel smoking rooms or designated smoking areas, I recommend checking their official website or contacting them directly via phone or email. Their contact details should be readily available online.
Does Bw Kemayoran Hotel Convention Powered By Archipelago offer free hotel Wi-Fi for guests during their stay?
To confirm whether BW Kemayoran Hotel Convention Powered by Archipelago offers complimentary hotel wifi, it's best to check directly with the hotel. Their website or a quick phone call will provide the most accurate and up-to-date information regarding their wifi policy and availability for guests. Many hotels offer free wifi, but it's always wise to verify.
Where is the nearest MRT station or bus stops nearby Bw Kemayoran Hotel Convention Powered By Archipelago? What are the top visitor attractions near the hotel?
The nearest bus stops are a short walk from Bw Kemayoran Hotel. For the nearest MRT station, you'll need to check a map or ride-hailing app as there isn't one immediately adjacent. Regarding visitor attractions, you'll find several things to do nearby, depending on your interests; exploring local markets and enjoying the city's culinary scene are popular options. More specific recommendations require knowing your preferences.
Is Bw Kemayoran Hotel Convention Powered By Archipelago a pet friendly hotel?
I'm afraid I don't have access to real-time information, including the pet policies of specific hotels like the BW Kemayoran Hotel Convention Powered by Archipelago. To find out if they are a pet friendly hotel, or if they are among animal friendly hotels, I recommend checking their official website or contacting them directly. Their contact details should be easily available online.
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More Reviews from Other Guests in BW Kemayoran Hotel & Convention Powered by Archipelago

8.7
Very Good
From 340 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.5

Meal

8.6

Location

8.8

Service and Facilites

8.5

People often mention about BW Kemayoran Hotel & Convention Powered by Archipelago
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Bedroom (58)
Ambiance (54)
Staff Friendliness (50)
Distance to City Center (48)
Accessibility (45)
Room Space (44)
Hotel Area (44)
Bathroom (41)
Check-in/out Time (40)
Family Friendly (36)
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Traveler Reviews BW Kemayoran Hotel & Convention Powered by Archipelago

Number of reviews per page
20
40
Customer reviews
Duta H.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
Hotel Entrance: Directions to the lobby and the hotel were incomplete. I was a bit confused when entering from the lobby to my room.
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L***U
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
The wifi is bad, man, that's really weird
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Y***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.7
/10
Reviewed 2 week(s) ago
We chose to stay here because of its proximity to the Jakarta Convention Center (PRJ). However, upon check-in, we encountered an unpleasant experience, having to wait two hours until 4 PM before we could enter our room. However, when we requested a late check-out until 2 PM the next day, we were not given compensation. The bathroom smelled bad. Directions to the hotel and the parking area were unclear because it was connected to an apartment complex and other commercial business areas such as apartments, shops, etc.
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M***l
icon-origin-TRAVELOKA
5.0
/10
Reviewed 3 week(s) ago
The non smoking room wasn't ready when we were supposed to check in despite having requested the non smoking room since booking and then I was given a twin room despite requesting it to be a double bed. The service at the Receptionist was also terribly slow and unwelcoming. By far the worst stay experience I've ever had in any so called 4 Star Hotel. I strongly urge many others to reconsider if not outright blacklist and ignore even choosing this hotel as an option completely. Terrible from the point of access to the entire service and room. A disgraceful mess of a hotel service and quality.
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2 people find it helpful
y***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Spacious rooms, standard cleanliness The swimming pool is spacious, but not very clean.
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Accommodation's Reply
16 Jul 2025
Dear Sir/Madam," Warm Greetings From Bawa Kemayoran Hotel & Convention Jakarta" Thank you for your review and time. We are glad you enjoyed our spacious rooms and swimming pool. We apologize for any shortcomings in terms of pool cleanliness. We will immediately forward this feedback to the relevant team for future improvements. We hope to welcome you back with an even better experience. Warm regards, Bayu Novianto. Front Office Manager
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E***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The staff are friendly, the food is delicious and there is a large area for the children to play.
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1 people find it helpful
Accommodation's Reply
11 Jul 2025
Dear Sir/Madam," Warm Greetings From bawa kemayoran Hotel & Convention Jakarta" Thank you for your warm review. We are happy to hear that you were satisfied with the friendliness of our staff, the food served, and the comfortable area for children to play. We hope to welcome you and your family back to bawa kemayoran Hotel & Convention. Warm regards, Bayu Novianto. Front Office Manager
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N***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Fast check-in, clean and comfortable rooms, varied and delicious food, and very helpful staff. Thank you, I will stay again next time.
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1 people find it helpful
Accommodation's Reply
11 Jul 2025
Dear Sir/Madam," Warm Greetings From bawa kemayoran Hotel & Convention Jakarta" Thank you for your very positive review. We are pleased to know that the fast check-in process, the comfort of the room, the variety of food, and the service of our staff made a good impression during your stay. We look forward to welcoming you back to bawa kemayoran Hotel for an equally pleasant experience in the future. Warm regards, Bayu Novianto. Front Office Manager
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Listia R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The place is nice, comfortable, strategic, close to everywhere, there are lots of snacks in front of the hotel, in short, it's a great stay at BW Kemayoran Hotel
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Accommodation's Reply
11 Jul 2025
Dear Ms. Listia R," Warm Greetings From bawa kemayoran Hotel & Convention Jakarta" Thank you for your positive review! We are very happy to know that you felt comfortable and satisfied during your stay at bawa kemayoran Hotel, and enjoyed the strategic location and snacks around the hotel. We look forward to welcoming you back for an equally pleasant stay! Warm regards, Bayu Novianto. Front Office Manager
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a***i
icon-Business
Business
icon-origin-TRAVELOKA
6.1
/10
Reviewed 3 week(s) ago
need to improve service and friendliness of workers
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Accommodation's Reply
11 Jul 2025
Dear Sir/Madam," Warm Greetings From Bawa Kemayoran Hotel & Convention Jakarta" Thank you for your review and feedback. We apologize if the service and friendliness of our staff have not met your expectations. This feedback is very important to us and will be used as evaluation material for improving our services in the future. We hope to welcome you back with a better experience. Management. Bawa Kemayoran Hotel & Convention
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I***a
icon-Medical
Medical
icon-origin-TRAVELOKA
6.5
/10
Reviewed 4 week(s) ago
From the beginning of the search, it was input for 3 adults with the hope for 3 beds, in fact there was only 1 double bed for 2 adults. When confirmed with the hotel directly, according to them the bed was indeed only for 2 people but the breakfast was for 3 people. The hotel explained according to the photo display in the application for the number of beds, while the photo in the application showed many bed views but again argued that it was only 1 with a different angle. It is very unfortunate because this information is not included in the description on the Traveloka application. And when asked for a solution for a free extra bed, it was not possible, only a discount of 200 thousand / night for an extra bed. With a total price of almost 2.5 million for only 2 nights / 3 people with a room that is just enough, it is really unfortunate.
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Accommodation's Reply
09 Jul 2025
Dear Beloved Guest," Warm Greetings from Bawa Kemayoran Hotel & Convention Jakarta" Thank you for your review and feedback. We apologize for any inconvenience regarding the room type and bed information that did not meet your expectations. Your feedback is highly appreciated and we will follow up with our internal team and the OTA to provide clearer room descriptions in the future. We also apologize if the solution we offered was not optimal. We hope we will still be given the opportunity to serve you better in the future. Management. Bawa Kemayoran Hotel & Convention
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Andri A.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
Very good, highly recommend coming here.
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Accommodation's Reply
09 Jul 2025
Dear (Guest Name)" Warm Greetings From bawa kemayoran Hotel & Convention Jakarta" Thank you for taking the time to review our hotel. I am glad to know that your expectations were met during your visit. My team and I are very happy to have you here and we look forward to welcoming you back in the near future. Once again, thank you for sharing and have a great day ahead. Best regards. Bayu Novianto. Assistant Front Office Manager
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Titik K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
2x stay here very private... I like everything and still want to stay there again..
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Accommodation's Reply
09 Jul 2025
Dear Mrs. Titik ke," Warm Greetings From bawa kemayoran Hotel & Convention Jakarta"Thank you for taking the time to review our hotel. I am glad to know that your expectations were met during your visit. My team and I are very happy to have you here and we look forward to welcoming you back in the near future. Once again, thank you for sharing and have a great day ahead. Best regards. Bayu Novianto. Assistant Front Office Manager
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M***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.3
/10
Reviewed 5 week(s) ago
4 stars but the breakfast menu is like a 2 star and access to the hotel is chaotic because it is connected to an apartment
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Accommodation's Reply
09 Jul 2025
Dear Beloved Guest," Warm Greetings from Bawa Kemayoran Hotel & Convention Jakarta" Thank you for your complaint, we apologize for the inconvenience. We have read your complaint in detail and are currently conducting an evaluation, especially in terms of service. We have forwarded the complaint to the relevant department and will be our concern in the future to provide better service for our guests. From this experience, we hope that similar things will not happen again in the future. Therefore, we also want to express our gratitude because with this incident we get input for improving our service in the future. Once again, we apologize profusely for the inconvenience, we hope that you will be willing to stay again in the future and I assure you that this incident will not happen again. Stay healthy. Management. Bawa Kemayoran Hotel & Convention
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a***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 week(s) ago
twin bedroom type room. FYI for lift number 1 cannot be used to go to the parking basement. if you want to go to the parking basement. use the middle lift or the lift specifically for apartment residents/cleaning service. pay attention again to the bathroom drain because when I stayed there it was clogged. after opening it turned out that there was a lot of dirt stuck to it, especially hair. the rest is good
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Accommodation's Reply
09 Jul 2025
Dear Beloved Guest," Warm Greetings From Bawa Kemayoran Hotel & Convention Jakarta" Thank you for your review and feedback. We apologize for the inconvenience regarding the drainage and elevator usage information. We have forwarded your feedback to the relevant team for immediate follow-up, to prevent a similar incident from happening again. We are glad you enjoyed your overall stay. We look forward to welcoming you back with even better service. Management. Bawa Kemayoran Hotel & Convention
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l***i
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9.4
/10
Reviewed 6 week(s) ago
Old hotel… but it’s okay for a short stay.
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Accommodation's Reply
09 Jul 2025
Dear Beloved Guest," Warm Greetings From bawa kemayoran Hotel & Convention Jakarta" Thank you for your review. We are pleased to know that you felt comfortable during your short stay with us. Although our property is an older building, we continue to strive to maintain comfort and cleanliness to provide a pleasant stay. We hope to welcome you back again in the future! Warm Regards. Bayu Novianto. Assistant Front Office Manager
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F***I
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8.5
/10
Reviewed 6 week(s) ago
hotel staff is friendly and very helpful
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Accommodation's Reply
23 Jun 2025
" Warm Greetings From bawa kemayoran Hotel & Convention Jakarta" Thank you for taking the time to review our hotel. I am glad to know that your expectations were met during your visit. My team and I are very happy to have you here and we look forward to welcoming you back in the near future. Once again, thank you for sharing and have a great day ahead. Best regards. Bayu Novianto. Assistant Front Office Manager
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N***a
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8.4
/10
Reviewed 6 week(s) ago
Book a superior room, it's very small but clean and cheap plus you get breakfast.
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Accommodation's Reply
23 Jun 2025
" Warm Greetings From bawa kemayoran Hotel & Convention Jakarta" Thank you for taking the time to review our hotel. I am glad to know that your expectations were met during your visit. My team and I are very happy to have you here and we look forward to welcoming you back in the near future. Once again, thank you for sharing and have a great day ahead. Best regards. Bayu Novianto. Assistant Front Office Manager
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A***a
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6.4
/10
Reviewed 6 week(s) ago
1. I checked out at 6, still had to wait to be able to check in, is it useless? The check in time should be at 2, but the room is still not ready. 2. Deposit must be in cash, in my opinion, nowadays for those who are cashless, you are troublesome. 3. All staff are not cooperative, meaning if you really have to stay overnight, ask if you can bring a vehicle or not and you can immediately register. 4. Breakfast food is not delicious.
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Accommodation's Reply
09 Jul 2025
Dear Beloved Guest," Warm Greetings from bawa kemayoran Hotel & Convention Jakarta"Thank you for your complaint, we apologize for the inconvenience caused. We have known your complaint in detail and are currently conducting an evaluation, especially in terms of service. We have forwarded it to the relevant department regarding the complaint that occurred and it will be our concern in the future to provide better service for our guests. From this experience, we hope that similar things will not happen again in the future. Therefore, we would also like to express our gratitude because with this incident we get input for improving our service in the future. Once again, we apologize profusely for the inconvenience caused, we hope that you will be willing to stay again in the future and I assure you that this incident will not happen again. Always be healthy. Management. Bawa kemayoran Hotel & Convention
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Guest
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Business
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10.0
/10
Reviewed 6 week(s) ago
Very friendly hotel. Staff is very helpful. Restaurant staff is helpful.
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1 people find it helpful
Accommodation's Reply
20 Jun 2025
" Warm Greetings From bawa kemayoran Hotel & Convention Jakarta" Thank you for taking the time to review our hotel. I am glad to know that your expectations were met during your visit. My team and I are very happy to have you here and we look forward to welcoming you back in the near future. Once again, thank you for sharing and have a great day ahead. Best regards. Bayu Novianto. Assistant Front Office Manager
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Erdy S.
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8.5
/10
Reviewed 7 week(s) ago
Strategic hotel and easy to find food around.
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Accommodation's Reply
16 Jun 2025
Dear Erdy S," Warm Greetings From bawa kemayoran Hotel & Convention Jakarta" Thank you for taking the time to review our hotel. I am glad to know that your expectations were met during your visit. My team and I are very happy to have you here and we look forward to welcoming you back in the near future. Once again, thank you for sharing and have a great day ahead. Best regards. Bayu Novianto. Assistant Front Office Manager
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