CASSIA Bintan

Apartments
Sustainable Hotel
8.7
/10
Very Good
215 reviews

What Guests Say About Their Stay

Room Space (7)
Staff Friendliness (6)
Ambiance (6)
Surroundings (5)
Valerie V. T. L. Y.
9.4
/ 10
The staff at the hotel, especially Anna at the front desk, were great! Everyone was polite and welcoming. The foam party at the pool with the aqua zumba was fantastic too. The instructor was very enthusiastic and encouraging. Food was decent and the nasi goreng was delicious, though the buffet breakfast was a little underwhelming. Room was comfortable and they kindly gave us an upgrade to a larger room. Cleanliness-wise, do note that theres no daily housekeeping and people do cook in the rooms, so it can get a little dirty due to the tight turnover time between occupants. The cutleries in our room had to be deep cleaned as there were bits of food left on it and the floor was alittle greasy. One of the toilets in the room smelt really pungent due to the sewage system. Definitely room for improvement on the cleanliness front. All in all, a great stay with a lovely pool and team of staff. Will definitely stay there again. Thanks Cassia team!
In the Area
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Jalan Teluk Berembang Laguna Bintan Resort, Teluk Sebong, Bintan, Kepulauan Riau, Indonesia, 29155

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: apartment was previously named Cassia Bintan CASSIA Bintan is located in area / city Teluk Sebong. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around CASSIA Bintan

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Jalan Teluk Berembang Laguna Bintan Resort, Teluk Sebong, Bintan, Kepulauan Riau, Indonesia, 29155
Lobby CASSIA Bintan
Exterior 2 CASSIA Bintan

Discover More About CASSIA Bintan

What You Might Like - All About Cassia Bintan

Cassia Bintan is a fantastic choice for a relaxing getaway, offering a blend of luxury and comfort. Guests consistently praise the stunning beachfront location, perfect for those seeking sun, sand, and sea. The resort's spacious villas and friendly staff contribute to a truly memorable experience. Families particularly appreciate the abundance of kid-friendly activities and facilities. Overall, Cassia Bintan provides an idyllic escape, leaving guests feeling refreshed and rejuvenated.

One of the most popular aspects of Cassia Bintan is its incredible range of amenities. From the sparkling swimming pool to the delicious dining options, there's something for everyone. The tranquil atmosphere and beautiful landscaping create a sense of serenity, making it ideal for couples seeking a romantic escape. The convenient location, with easy access to nearby attractions, adds to its appeal. Many guests rave about the exceptional service and the overall value for money.

In short, Cassia Bintan consistently receives glowing reviews for its exceptional service, beautiful setting, and family-friendly atmosphere. It's a place where you can truly unwind and enjoy a luxurious holiday without breaking the bank. Book your stay today and experience the Cassia Bintan magic for yourself!

Concept & Design Cassia Bintan

Cassia Bintan boasts a sophisticated design concept that seamlessly blends modern elegance with the natural beauty of its surroundings. The architecture incorporates local Indonesian influences, creating a unique and inviting atmosphere. The design prioritises spaciousness and natural light, enhancing the feeling of relaxation and openness. The overall aesthetic is one of understated luxury, creating a tranquil and calming environment for guests.

While not explicitly attributed to a single famous designer, the hotel's design reflects a careful consideration of both form and function. The result is a harmonious blend of style and comfort, evident in every detail, from the carefully chosen furnishings to the thoughtful layout of the villas. The hotel lobby itself is a welcoming space, featuring high ceilings, comfortable seating areas, and natural light flooding in from large windows. It's the perfect place to relax with a drink or simply soak in the ambience.

Different Hotel Room Types Available in Cassia Bintan

Choosing the perfect

hotel room type

is crucial for a comfortable stay. Cassia Bintan offers a variety of

hotel bedroom types

and

categories of hotel rooms

to suit different needs and preferences, including various

different hotel room types

. Let's explore the options:

  • Deluxe Room:

    Offers stunning views, non-smoking options available. No bathtub or bidet.
  • Ocean View Room:

    Enjoy breathtaking ocean vistas. Smoking and non-smoking options available. Bathtub available in some rooms.
  • Family Suite:

    Spacious accommodation perfect for families, with separate sleeping areas. Non-smoking options available. Bathtub and bidet available.
  • Beachfront Villa:

    Ultimate luxury with direct beach access. Non-smoking options available. Bathtub and bidet included.

Cassia Bintan is not currently pet-friendly.

Unique Hotel Facilities in Cassia Bintan

Cassia Bintan offers a wide array of

hotel facilities

, catering to both adults and children. From relaxing pools to exciting activities, there's something for everyone to enjoy. Many of these

hotel facilities

are included in your stay, while others may have an additional fee.

  • Swimming Pool:

    Large, inviting pool perfect for a refreshing dip. Open from 7 am to 7 pm.
  • Kids' Club:

    Supervised activities for children of all ages. Open from 9 am to 6 pm. (Additional fee may apply for certain activities).
  • Spa:

    Relax and rejuvenate with a range of treatments. Open from 10 am to 8 pm. (Prices vary depending on the treatment).
  • Fitness Centre:

    State-of-the-art gym equipment. Open 24 hours.
  • Beach Access:

    Direct access to the beautiful Bintan beach.

Hotel Buffet or Hotel Restaurant/Cafe Available in Cassia Bintan

Cassia Bintan offers a variety of dining experiences, from casual cafes to elegant restaurants. Whether you're looking for a quick bite or a fine dining experience, you'll find something to satisfy your taste buds. Many guests enjoy the

hotel buffet

options, while others prefer the more intimate setting of the

hotel restaurant

or

hotel cafe

.

  • The Beach Club Restaurant:

    Casual beachfront dining, serving international cuisine. Open from 7 am to 10 pm. Average price per person: £25-£40.
  • The Terrace Restaurant:

    Fine dining experience with stunning views. Open from 6 pm to 10 pm. Average price per person: £50-£80.
  • The Poolside Cafe:

    Light snacks and refreshments by the pool. Open from 10 am to 6 pm. Average price per person: £10-£20.
  • Daily Buffet Breakfast:

    A wide selection of international and local dishes. Included in most room rates.

Easy Access from and to Airport

Getting to and from the airport is a breeze with several convenient options. Cassia Bintan offers various

hotel transfer

services, including

transfer from airport to hotel

and

hotel to airport transfer

. You can also utilise public transport or taxis.

  • Hotel Airport Shuttle:

    A convenient and comfortable transfer service directly to and from the airport. Booking is required at least 24 hours in advance.
  • Taxi:

    Readily available outside the airport. The journey takes approximately 45 minutes to an hour.
  • Private Car Hire:

    Arrange a private car for a more personalised transfer experience.

Nearby MRT Station & Bus Stops Nearby

While Cassia Bintan is located in a more secluded area, convenient public transport options are available nearby. Finding a

nearby MRT station

or

nearby bus station

is easy, making exploring the wider area simple. Check for

station bus near me

or

bus stops nearby

for the most up-to-date information.

  • Nearest Bus Stop:

    Approximately 15 minutes walk from the hotel. Payment is typically by cash or using a local bus card (available for purchase at convenience stores).

(Note: MRT stations are not readily available in the immediate vicinity of Cassia Bintan. The information provided reflects the closest accessible public transport options.)

Nearby Attractions/Landmarks for Family/Kid-Friendly Near Cassia Bintan

Cassia Bintan offers easy access to a variety of

nearby attractions

and

nearby activities

, perfect for families. Explore the beautiful

nearby beach to me

or discover exciting

nearby sightseeing places

. There are plenty of

things to see nearby

and

things to do nearby

.

  • Bintan Lagoon Resort:

    A large resort complex with various activities and attractions. Entry fees vary depending on the activities chosen. Approximately 10 minutes drive from Cassia Bintan.
  • Trikora Beach:

    A beautiful beach perfect for swimming and sunbathing. Free entry. Approximately 20 minutes drive from Cassia Bintan.
  • Bintan Wildlife Sanctuary:

    Discover the local flora and fauna. Entry fee applies. Approximately 30 minutes drive from Cassia Bintan.
  • Treasure Bay Bintan:

    A water park with various rides and attractions. Entry fee applies. Approximately 25 minutes drive from Cassia Bintan.
  • Sri Tanjung Beach:

    A quieter beach perfect for a relaxing day. Free entry. Approximately 15 minutes drive from Cassia Bintan.

Looking for more fun? See Traveloka’s best deals on Things To Do in Indonesia!

Other Accommodations Near Cassia Bintan

Looking for

affordable hotels nearby

or

cheap hotels nearby

? There are several other accommodation options near Cassia Bintan, ranging from luxurious resorts to more budget-friendly choices. You can find

3 star hotel nearby

,

4 star hotel near me

, or even a

5 stars hotel near by

, depending on your budget and preferences. Consider these options for your stay:

  • Luxury Accommodations:

    The Sanchaya, Bintan Lagoon Resort, Angsana Bintan
  • 4 Star Hotels:

    Natra Bintan, Equatorial Bintan, The Canopi Bintan
  • 3 Star Hotels:

    Bintan Nirwana Beach Resort, Palm Beach Resort Bintan, Melati Beach Resort Bintan

Looking for more accommodations? See Traveloka’s last minute hotel deals on Best Hotels in Indonesia!

Cassia Bintan offers a truly unforgettable holiday experience. With its stunning location, luxurious amenities, and convenient access to nearby attractions, it's the perfect choice for families and couples alike. To make your booking even easier, use Traveloka to find the best deals and secure your dream getaway. For the best prices on your accommodation, check out our selection of

book cheap hotels

and

cheap hotels nearby

. And don't forget to book your flights with Traveloka too – you can book cheap air tickets to Indonesia and make your travel planning a breeze!

All facilities in CASSIA Bintan

Swimming Pool CASSIA Bintan
Swimming Pool
Common Space CASSIA Bintan
Common Space
Lobby CASSIA Bintan
Lobby
Accommodation Services CASSIA Bintan
Accommodation Services
Exterior CASSIA Bintan
Exterior

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Elevator
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • 24-hour Receptionist
  • Laundry service
  • Luggage storage

Things to Do

  • Outdoor pool
  • Private beach

Family-friendly Facilities

  • Kids club

Transportation

  • Car rental

Sports and Recreations

  • Golf course

Accommodation Policy & General Information in CASSIA Bintan

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00
Available rooms at CASSIA Bintan
180
Number of floors in CASSIA Bintan
4
Another facilities in CASSIA Bintan
Coffee/tea in lobby, Safety deposit box, WiFi in public area, 24-hour Receptionist, Laundry service

Frequently asked question in CASSIA Bintan

Is Cassia Bintan parking free for hotel guests, and do you offer valet parking services?
Yes, hotel parking is complimentary for guests at Cassia Bintan. We don't currently offer valet parking services, however, ample self-parking is available. Please let us know if you have any further questions.
Does Cassia Bintan offer hotel smoking rooms or designated smoking areas for guests?
I understand you're looking for information on smoking at Cassia Bintan. Unfortunately, specific details regarding hotel smoking rooms or designated smoking areas aren't readily available in my current information. To confirm their smoking policy, I recommend contacting Cassia Bintan directly via phone or email. They can provide the most up-to-date and accurate information on whether they offer hotel smoking rooms or designated smoking areas for guests.
Does Cassia Bintan offer free hotel Wi-Fi for guests during their stay?
Cassia Bintan does offer hotel WiFi to its guests, but it's important to check if it's included in your booking or if there's an additional charge. The availability and cost of the hotel wifi can vary depending on your room type and the current promotions. It's always best to confirm directly with the hotel or your booking agent before your stay to avoid any unexpected expenses.
Where is the nearest MRT station or bus stops nearby Cassia Bintan? What are the top visitor attractions near the hotel?
The nearest bus stops are a short walk from Cassia Bintan; information on precise locations and routes is available at the hotel reception. Unfortunately, there isn't an MRT station nearby. Regarding visitor attractions, you'll find several things to do nearby, including exploring the beautiful beaches and enjoying watersports. The hotel staff can provide more detailed information on local attractions and transport options.
Is Cassia Bintan a pet friendly hotel?
I understand you're looking for information on whether Cassia Bintan is a pet-friendly hotel. Unfortunately, I don't have access to real-time information on their pet policies. To find out definitively if they welcome pets, I recommend checking their official website or contacting them directly. Many hotels have specific policies regarding animals, so confirming with Cassia Bintan is the best way to ensure a smooth trip for you and your furry friend. You could also try searching online for reviews mentioning "pet friendly hotel" or "animal friendly hotels" in relation to Cassia Bintan.
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More Reviews from Other Guests in CASSIA Bintan

8.7
Very Good
From 215 reviews
Provided by travelers on
Cleanliness

9.1

Room Comfort

9.1

Meal

8.3

Location

8.9

Service and Facilites

8.7

People often mention about CASSIA Bintan
All
Ambiance (5)
Room Space (5)
Family Friendly (4)
Staff Friendliness (4)
Bedroom (4)
Surroundings (3)
Accessibility (3)
Wifi (3)
Activity Option (3)
Bathroom (3)
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Traveler Reviews CASSIA Bintan

Number of reviews per page
20
40
Customer reviews
Nurtitin
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
I stayed here for 1 night and booked 4 rooms. Friendly staff, easy check in and check out process, suitable atmosphere for family, couples,/community gathering, nice and clean beach, nice swimming pool, nice garden, food in the restaurant is quite delicious, this place is really worth visiting. 😍😍😍😍😍
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+2
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F***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Nice hotel! Very clean, with complete amenities in the kitchen. The room is also spacious. The beachfront is beautiful! Everything is nice
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Nurlaili
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 week(s) ago
Good and friendly service, room facilities are also okay. Hopefully I can come here again☺️
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A***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
Mostly foreigners but really appreciate the service that doesn't differentiate between local (INA) or foreigner treatment, they don't discriminate in their friendliness.. keep it up, Cassie friend 🫶🏻 for the facilities, they are very complete, just suggest to bring groceries because it's more than 12 km to get out of the resort to find Alfa or Indomart. 5 stars for the facilities and service.
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1 people find it helpful
M***m
icon-origin-TRAVELOKA
9.0
/10
Reviewed 19 week(s) ago
Because it is located in an island area, it is certain that the atmosphere will be quiet, but you can still get a beautiful atmosphere and extraordinary comfort, only the food needs to be paid more attention to.
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1 people find it helpful
Accommodation's Reply
25 Feb 2025
Hi Hi, Cheers for sharing your Cassia experience! Super cool you enjoyed the vibes! Noted on the Eat and Drink, we're always looking to level up the experience! Come back soon! Cassia - The Trend Setter, Erlia
I***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 23 week(s) ago
Celebrating my Father's birthday by staying at this hotel and it is not a wrong choice. They were beyond happy spending time there.
+2
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Accommodation's Reply
03 Feb 2025
Heyyy, Super happy to hear you and your family had a memorable Cassia experience. Seeing them beyond happy makes it all worth it. Come back soon! Be cool with Cassia, Erlia
A***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 24 week(s) ago
The view!!! and the hotel room is so comfortable!
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Accommodation's Reply
03 Jan 2025
Heyyy! Cheers for your great Cassia experience! Love to know you enjoyed the amazing view and found our suites fully equipped kitchen so comfortable! See ya next time! Be cool with Cassia, Erlia
wira m.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 38 week(s) ago
One of the best hotels in Bintan. Have stayed there many times. Yey.
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Accommodation's Reply
08 Oct 2024
Hey Wira M, Cheers for your Cassia experience! Super happy to be one of your top picks in Bintan and can’t wait to welcome you back for more stays. Yey! Be cool with Cassia, Erlia
Limyati
icon-origin-TRAVELOKA
9.7
/10
Reviewed 68 week(s) ago
Kamar sangat bersih, dekat dengan pantai, kasur nyaman, pelayanan sangat baik.
1 people find it helpful
Accommodation's Reply
04 Mar 2024
Hi Limyati L, Super cool reading your lovely review! Great to hear you enjoyed our suite with fully equipped kitchen. Come back and visit us again soon! Be cool with Cassia, Erlia
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Suryanto O.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 69 week(s) ago
Big love for Cassia Bintan ❤
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Isep S.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 70 week(s) ago
One bedroom twin harga jauh lebih mahal tapi kamar sama hanya tempat tidur saja jadi 2 single bed. Padahal di kamar one bedroom dengan harga lebih murah bisa request 2 single bed. Aneh nya di tanggal yang berbeda. Antara one bedroom dan one bedroom twin harga nya sama.
2 people find it helpful
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Anggriani R.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 86 week(s) ago
You won't get bored every time you stay at Cassia 💜.
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Accommodation's Reply
03 Nov 2023
Hi ANGGRIANI RUMENGAN, Thank you for the great review! Can’t wait to have you back. Be cool with Cassia! Live, Laugh, Love your way, Erlia
Rosna
icon-origin-TRAVELOKA
9.1
/10
Reviewed 101 week(s) ago
Second time staying here, nice room. Complete room facilities. Thanks.
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2 people find it helpful
TAN HWEE LANG
icon-origin-TRAVELOKA
9.4
/10
Reviewed 106 week(s) ago
Cassia hotel is very clean, room also very clean but pillow is too soft. Need improvement on providing new water bottle type but not refill glass type. The breakfast is acceptable. The staff is friendly, nice pool, good activity Aqua Zumba, turtle release, night music. Overall good, worth a visit.
1 people find it helpful
Accommodation's Reply
03 Jul 2023
Hi Tan H.L, Super cool to know you loved us and enjoyed our turtle release. We aim to reduce plastic bottle and we produce our own water bottling as our CSR responsibility. Come back and visit us again soon! Be cool with Cassia, Alpha
DIANA
icon-origin-TRAVELOKA
10.0
/10
Reviewed 111 week(s) ago
Good, the service is very good and polite.
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Accommodation's Reply
19 May 2023
Hi Diana, Thank you for staying at Cassia Bintan. We are pleased that the best service we provide is acceptable. We are waiting for your next visit. Cheers, Alpha.
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Alviyandi L.
icon-origin-TRAVELOKA
6.2
/10
Reviewed 112 week(s) ago
Good place but bad service. Also the worse thing is that they put two bedroom title on the type of room lists. But turns out they provide the twin bed on one room and expect us to order the extra bed by paying extra $ 70 (because we booked the room online). Thanks Cassia for the experience.
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Helmy J.
icon-origin-TRAVELOKA
5.8
/10
Reviewed 112 week(s) ago
The check-in experience was really bad. I need to explain on what my Platinum status at Accor is entitled for. After they understood, they argue about my Accor Plus paid membership. It seems they are not trained for this, while Banyan Tree group is part of Accor membership. The problem settled, then I asked if I got an upgrade. The staff was so unfriendly responding that I could get an upgrade but I need to wait for undefined timing. I spent the time and had lunch in their restaurant, while keep checking if the room was ready. The staff keep saying since I asked for an upgrade, then I need to wait. It was 2.30 hours without any result, so I escalated the issue and asked to talked to the GM as their attitude was simply unacceptable. But they said I can just talked to the Assistant Manager, which I did and he kept saying the same thing. This was really not an Accor standard of service.
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2 people find it helpful
Accommodation's Reply
08 May 2023
Hi Helmy J, Thank you for your comments on Cassia Bintan. I am extremely disappointed that you did not enjoy your Cassia experience. I am sorry you did not find our Cassia friends to be friendly and interested in your experience, we normally receive such positive comments on our team as naturally Indonesian’s are friendly and helpful people, however I will continue to look into this to see how you may have come to this conclusion. I do wish that you had contacted myself or any of our Cassia friends during your stay experience so we could have done our best to ensure you enjoyed your time with us. Once again, thank you for sharing your feedback. With Best Regards, Alpha Eldiansyah Area General Manager
Herni
icon-origin-TRAVELOKA
9.4
/10
Reviewed 112 week(s) ago
When we arrived and checked in, the reception said we had booked a one bedroom apartment even though our hotel voucher clearly stated that my booking was for a two bedroom apartment. After changing several people, one of them finally agreed to prepare a two bedroom apartment for us, but they needed time to prepare the room, so we had to wait and wait. We asked several times and waited for more than an hour, and finally the room was ready and we could go in. After entering the room, we are very satisfied, the room is very clean and spacious. Although the check-in process was a bit unpleasant, forget it.
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Marlisnawati B. S.
icon-origin-TRAVELOKA
9.6
/10
Reviewed 124 week(s) ago
Ruangannya bagus dan oke, hanya saja jika berenang tidak ada tempat mandi dan handuk bawa dari kamar.
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Accommodation's Reply
01 Feb 2023
Hi Marlisnawati, Thank you for the good rating. Actually we provide 2 rinse places on the right and left sides of the pool that can be used by guests. Meanwhile, we deliberately provide towels for swimming in the room so that guests can bring them directly to the pool when they are going to swim. Once again, thank you for the review that has been given, see you again on your next visit. Stay cool! Alpha
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Andrew A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 125 week(s) ago
Recommended hotel, clean and comfortable.
1 people find it helpful
Number of reviews per page
20
40

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Exterior 4 CASSIA Bintan

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.