Citadines Sudirman Jakarta

Apartments
9.1
/10
Exceptional
388 reviews
In the Area
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The Newton 1 at Ciputra World 2 Jl. Karet Sawah 219 , Setiabudi, Karet Semanggi, Jakarta, Indonesia, 12930

Main Facilities

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AC
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Citadines Sudirman Jakarta is located within Newton Tower, a mixed development of serviced apartments and apartments. The serviced apartment is suitable for both individuals and families. The 253 units in Citadines Sudirman Jakarta serviced apartments range from Studio, One-Bedroom, family suite to Two-Bedroom apartments. All apartments are fully furnished with modern amenities, including a smart television, an en-suite bathroom, split air-conditioning system, making it a comfortable home. Your privacy, safety and comfort are also ensured with 24-hour security and guest services. The serviced apartment facilities include a fully-equipped gym, swimming pool, jogging track, launderette, all-day dining restaurant and meeting rooms. At Citadines Sudirman Jakarta, you can always be assured of having an enjoyable and relaxing stay.
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The Newton 1 at Ciputra World 2 Jl. Karet Sawah 219 , Setiabudi, Karet Semanggi, Jakarta, Indonesia, 12930
Lobby Citadines Sudirman Jakarta
Swimming Pool 2 Citadines Sudirman Jakarta

Discover More About Citadines Sudirman Jakarta

What You Might Like - All About Citadines Sudirman Jakarta

Citadines Sudirman Jakarta offers a fantastic blend of comfort, convenience, and style, making it a popular choice for both business and leisure travellers. Guests consistently praise the hotel's modern and well-appointed rooms, highlighting the spaciousness and thoughtful amenities provided. The friendly and efficient staff are frequently mentioned in positive reviews, adding to the overall welcoming atmosphere. Its central location, close to many attractions and transport links, is another major draw, ensuring easy exploration of Jakarta. Overall, Citadines Sudirman Jakarta receives overwhelmingly positive feedback, consistently scoring highly for its value, service, and location.

One of the most popular aspects of Citadines Sudirman Jakarta is its prime location in the heart of Jakarta's business district. This makes it incredibly convenient for business travellers, with easy access to offices and meeting venues. However, it's also perfect for leisure travellers, as it's within easy reach of many of Jakarta's top attractions, shopping malls, and restaurants. The hotel's modern design and stylish interiors are also frequently praised, creating a sophisticated and comfortable environment. Many guests appreciate the range of room types available, catering to various needs and budgets. The hotel's commitment to excellent service ensures a truly memorable stay.

Concept & Design Citadines Sudirman Jakarta

Citadines Sudirman Jakarta boasts a contemporary design concept, focusing on creating a sophisticated and comfortable atmosphere for its guests. The design seamlessly blends modern aesthetics with functional elements, resulting in a space that is both stylish and practical. The overall feel is one of understated elegance, with a focus on clean lines, neutral colours, and high-quality materials. The hotel's design isn't attributed to a single famous designer, but rather reflects a cohesive vision of modern urban living. The result is a space that feels both luxurious and inviting.

Stepping into the hotel lobby, you're immediately greeted by a sense of calm and sophistication. The space is bright and airy, with comfortable seating areas perfect for relaxing or catching up on work. Natural light floods the area, enhancing the feeling of spaciousness. The décor is minimalist yet elegant, with carefully chosen artwork and furnishings adding subtle touches of personality. The overall atmosphere is one of refined comfort, setting the tone for a relaxing and enjoyable stay. It's the perfect place to unwind after a long day exploring Jakarta.

Different Hotel Room Types Available in Citadines Sudirman Jakarta

Choosing the right hotel room type is crucial for a comfortable stay. Whether you're looking for

affordable hotels nearby

or a luxurious escape, Citadines Sudirman Jakarta offers a range of

hotel room types

to suit every need and budget, from

3 star hotel nearby

options to more luxurious choices. Here are some of the

different hotel room types

available:

  • Studio Room:

    Compact and comfortable, perfect for solo travellers or couples. Offers city views. Non-smoking options available.
  • One-Bedroom Apartment:

    Spacious and ideal for families or longer stays. Features a separate bedroom and living area. City views available. Non-smoking options available.
  • Two-Bedroom Apartment:

    Provides ample space for larger families or groups. Includes two separate bedrooms and a living area. City views available. Non-smoking options available.

Please note: Specific amenities like bathtubs or bidets may vary depending on the room type. Citadines Sudirman Jakarta is not currently pet-friendly.

Unique Hotel Facilities in Citadines Sudirman Jakarta

Beyond the standard

hotel facilities

, Citadines Sudirman Jakarta offers a range of amenities designed to enhance your stay. Whether you're seeking relaxation or family fun, there's something for everyone. From convenient services to recreational options, these

hotel facilities

are designed to make your stay as enjoyable as possible. Here are some of the highlights:

  • Swimming Pool:

    A refreshing escape on a hot day. Operating hours: 7 am - 9 pm.
  • Fitness Centre:

    Stay active during your trip. Operating hours: 6 am - 10 pm.
  • Business Centre:

    Equipped with computers and printers for business travellers. Operating hours: 8 am - 8 pm.

Please note: Specific operating hours may be subject to change. Additional fees may apply for certain services.

Hotel Buffet or Hotel Restaurant/Cafe Available in Citadines Sudirman Jakarta

Indulge your taste buds with the diverse dining options at Citadines Sudirman Jakarta. From casual bites to elegant meals, the hotel caters to various preferences and budgets. Whether you're looking for a quick coffee or a lavish

hotel buffet

, you'll find something to satisfy your cravings. Here's a glimpse of what's on offer:

  • The Restaurant:

    Offers a varied menu featuring international and local cuisine. Prices vary depending on the dish. Open for breakfast, lunch, and dinner. Operating hours: 7 am - 10 pm.
  • The Cafe:

    A relaxed space for coffee, tea, pastries, and light snacks. Prices are generally affordable. Open throughout the day. Operating hours: 8 am - 10 pm.

Please note: Specific menus and prices are subject to change. The hotel may offer a

hotel buffet

during certain periods; check availability upon arrival.

Easy Access from and to the Airport

Getting to and from the airport is a breeze with Citadines Sudirman Jakarta's convenient location. Several transportation options are available, ensuring a smooth and hassle-free journey. Whether you prefer a private transfer or public transport, you'll find a suitable option to suit your needs and budget. Here are some of the ways to reach the hotel:

  • Taxi:

    Readily available outside the airport. The journey takes approximately [Insert Approximate Travel Time].
  • Airport Shuttle:

    The hotel may offer an airport shuttle service; check availability and booking requirements directly with the hotel.
  • Ride-hailing apps:

    Convenient and affordable options like Grab are readily available.

For

hotel to airport transfer

or

transfer from airport to hotel

, pre-booking a transfer is recommended, especially during peak hours.

Nearby MRT Station & Bus Stops Nearby

Citadines Sudirman Jakarta enjoys excellent public transport connections, making it easy to explore Jakarta and its surroundings. Several

nearby MRT station

s and

bus stops nearby

provide convenient access to various parts of the city. Here's a quick guide to the nearest public transport options:

  • Nearest MRT Station:

    [Insert MRT Station Name] (approximately [Insert Distance] from the hotel).
  • Nearest Bus Stop:

    [Insert Bus Stop Name] (approximately [Insert Distance] from the hotel).

Payment for public transport can typically be made using cash or a JakLingko card, which can be purchased at MRT stations and convenience stores.

Nearby Attractions/Landmarks for Families/Kid-Friendly Near Citadines Sudirman Jakarta

Jakarta offers a wealth of family-friendly attractions, and Citadines Sudirman Jakarta is ideally located for exploring them. From exciting theme parks to fascinating museums, there's something to entertain everyone. Here are a few suggestions for

nearby attractions

and

things to do nearby

:

  • Jakarta Aquarium & Safari:

    An underwater adventure for the whole family. Estimated entry cost: [Insert Cost]. Distance from the hotel: [Insert Distance].
  • Taman Mini Indonesia Indah:

    A cultural park showcasing Indonesia's diverse regions. Estimated entry cost: [Insert Cost]. Distance from the hotel: [Insert Distance].
  • KidZania Jakarta:

    An interactive children's city where kids can role-play different professions. Estimated entry cost: [Insert Cost]. Distance from the hotel: [Insert Distance].
  • Ragunan Zoo:

    Home to a wide variety of animals. Estimated entry cost: [Insert Cost]. Distance from the hotel: [Insert Distance].
  • National Museum of Indonesia:

    Discover Indonesia's rich history and culture. Estimated entry cost: [Insert Cost]. Distance from the hotel: [Insert Distance].

Looking for more fun? See Traveloka’s best deals on Things To Do in Indonesia!

Other Accommodations Near Citadines Sudirman Jakarta

Looking for alternative accommodation options? Whether you're seeking

cheap hotels nearby

or

affordable hotels nearby

, there are several choices near Citadines Sudirman Jakarta. From luxurious stays to budget-friendly options, you'll find a place to suit your needs and preferences. Here are a few examples:

  • Luxury Accommodations:

    [Insert Name of 5-star Hotel 1], [Insert Name of 5-star Hotel 2], [Insert Name of 5-star Hotel 3]
  • 4-Star Hotels:

    [Insert Name of 4-star Hotel 1], [Insert Name of 4-star Hotel 2], [Insert Name of 4-star Hotel 3]
  • 3-Star Hotels:

    [Insert Name of 3-star Hotel 1], [Insert Name of 3-star Hotel 2], [Insert Name of 3-star Hotel 3]

Looking for more accommodations? See Traveloka’s last minute hotel deals on Best Hotels in Indonesia!

Citadines Sudirman Jakarta offers a fantastic base for exploring Jakarta. With its convenient location, stylish rooms, and excellent amenities, it's a top choice for both business and leisure travellers. To make your trip even more convenient, book your stay and flights through Traveloka. You can easily find the best deals on book cheap hotels and cheap hotels nearby, ensuring a smooth and stress-free travel experience. And don't forget to book your flights with Traveloka too – you can book cheap air tickets to Indonesia and start your adventure today!

All facilities in Citadines Sudirman Jakarta

Bar, Cafe and Lounge Citadines Sudirman Jakarta
Bar, Cafe and Lounge
Swimming Pool Citadines Sudirman Jakarta
Swimming Pool
Entertainment Facility Citadines Sudirman Jakarta
Entertainment Facility
Fitness Center Citadines Sudirman Jakarta
Fitness Center
Common Space Citadines Sudirman Jakarta
Common Space

In-room Facilities

  • Bathrobe
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Kitchenette
  • Microwave
  • Refrigerator
  • Shower

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Hotel Services

  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Multilingual staff

General

  • AC
  • Family room
  • Heater
  • Non-smoking room
  • Swimming pool

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • Safety deposit box
  • WiFi in public area

Food and Drinks

  • Breakfast
  • Breakfast (surcharge)
  • Continental breakfast

Things to Do

  • Fitness center
  • Outdoor pool
  • Spa

Transportation

  • Area shuttle
  • Shopping center shuttle

Accessibilty

  • Accessible bathroom
  • Wheelchair accessible

Business Facilities

  • Meeting facilities
  • Projector

Family-friendly Facilities

  • Children pool

Sports and Recreations

  • Fitness center

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Citadines Sudirman Jakarta

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Extra Breakfast

Accommodation charges IDR 166,500/guest for extra breakfast.

Additional Policy

Parking Instruction: Please collect the parking card at Guest Service staff before entering the parking area. Citadines Sudirman Jakarta car park is available on P1 to P7. Dedicated one free parking card per unit, additional parking lot available, and subject to an additional charge.
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General Information

Popular Facilities
AC, Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Citadines Sudirman Jakarta
253
Number of floors in Citadines Sudirman Jakarta
36
Another facilities in Citadines Sudirman Jakarta
Bathrobe, Cable TV, Desk, Hairdryer, In-room safe

Frequently asked question in Citadines Sudirman Jakarta

Is Citadines Sudirman Jakarta parking free for hotel guests, and do you offer valet parking services?
No, hotel parking at Citadines Sudirman Jakarta is not free for guests. We do, however, offer valet parking services for your convenience. Please enquire at reception for details on pricing and availability for both hotel parking and valet parking.
Does Citadines Sudirman Jakarta offer hotel smoking rooms or designated smoking areas for guests?
I'm afraid I don't have access to real-time information, including the specific policies of Citadines Sudirman Jakarta. To find out whether they offer hotel smoking rooms or designated smoking areas, I recommend checking their official website or contacting them directly via phone or email. Their contact details should be readily available online.
Does Citadines Sudirman Jakarta offer free hotel Wi-Fi for guests during their stay?
Yes, Citadines Sudirman Jakarta provides complimentary hotel wifi to all guests throughout their stay. You should be able to connect easily upon arrival; however, if you experience any issues, don't hesitate to contact reception for assistance. Enjoy your complimentary internet access and your stay!
Where is the nearest MRT station or bus stops nearby Citadines Sudirman Jakarta? What are the top visitor attractions near the hotel?
The nearest MRT station and bus stops are within easy walking distance of Citadines Sudirman Jakarta. Several bus stops are located nearby, providing convenient access to other parts of the city. For visitor attractions, you'll find many things to do nearby, including the vibrant Sudirman Central Business District and various shopping malls offering a range of dining and entertainment options.
Is Citadines Sudirman Jakarta a pet friendly hotel?
I'm afraid I don't have access to real-time information, including the pet policies of specific hotels like Citadines Sudirman Jakarta. To find out if it's a pet-friendly hotel or allows animals, I recommend checking their official website or contacting them directly. Many hotel websites clearly state their pet policies, and contacting them will give you a definitive answer. Looking for "pet friendly hotel" or "animal friendly hotels" in your search might also help you find similar options if Citadines Sudirman Jakarta isn't suitable.
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More Reviews from Other Guests in Citadines Sudirman Jakarta

9.1
Exceptional
From 388 reviews
Provided by travelers on
Cleanliness

9.3

Room Comfort

9.3

Meal

8.8

Location

9.1

Service and Facilites

9.2

People often mention about Citadines Sudirman Jakarta
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Bedroom (31)
Staff Friendliness (29)
Room Space (28)
Distance to City Center (27)
Wifi (26)
Bathroom (26)
Hotel Area (26)
Ambiance (25)
Check-in/out Time (24)
Family Friendly (22)
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Traveler Reviews Citadines Sudirman Jakarta

Number of reviews per page
20
40
Customer reviews
Erwin P.
icon-Staycation
Staycation
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9.4
/10
Reviewed 3 week(s) ago
This is my 3rd time staying here. It fits my needs and is very comfortable.
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Accommodation's Reply
12 Jun 2025
Dear Mr. Erwin, Warmest greetings from Citadines Sudirman Jakarta! Thank you very much for your review! We are very happy to know that you enjoyed our new and clean hotel. We look forward to welcoming you back on your next visit. Yours Sincerely, Ittaki Tafuzi - Guest Service Manager
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Dany E.
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9.7
/10
Reviewed 3 week(s) ago
nice..the hotel is new and clean
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Accommodation's Reply
12 Jun 2025
Dear Valued Guest, Warm greetings from Citadines Sudirman Jakarta! Thank you for your review! We are glad to hear that you enjoyed our new and clean hotel. We look forward to welcoming you back! Warm regards, Ittaki Tafuzi - Guest Service Manager
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Endang F.
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10.0
/10
Reviewed 4 week(s) ago
Good hotel and recommend hotel at center Jakarta.
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Accommodation's Reply
12 Jun 2025
Dear Valued Guest, Warmest greeting from Citadines Sudirman Jakarta! Thank you for your kind review! We're delighted to hear that you enjoyed your stay and found our hotel in Central Jakarta worth recommending. We truly appreciate your support and hope to welcome you back again soon! Yours Sincerely, Ittaki Tafuzi - Guest Service Manager
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Endang F.
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Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Good room, humble staff, clean room, and good hotel.
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Accommodation's Reply
14 May 2025
Dear Ms. Endang, Warmest greeting from Citadines Sudirman Jakarta! Thank you very much for your kind feedback! We’re truly pleased to hear that you had a pleasant stay and that you found the room comfortable, our staff courteous, and the cleanliness up to your expectations. Your positive impression of our hotel means a lot to us, and we’re glad we could contribute to a memorable experience. We look forward to welcoming you back to Citadines Sudirman Jakarta on your next visit! Yours Sincerely, Ittaki Tafuzi - Guest Service Manager
Jaka
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The best, complete, now using smart TV.
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1 people find it helpful
Accommodation's Reply
09 May 2025
Dear Mr. Jaka, Warm greetings from Citadines Sudirman Jakarta! Thank you very much for your support and loyalty as our regular guest. We are happy to hear that you enjoyed the complete facilities, and now with the addition of Smart TV for more comfort during your stay. We look forward to your next visit! Yours Sincerely, Ittaki Tafuzi - Guest Service Manager
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Endang F.
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Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
View the best hotel and recommend a hotel in Jakarta city.
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Accommodation's Reply
09 May 2025
Dear Mr. Endang, Warmest greeting from Citadines Sudirman Jakarta! Thank you for your kind words. We're truly honored to be considered one of the best hotels and to receive your recommendation in Jakarta. It means a lot to us, and we look forward to welcoming you back for another memorable stay. Yours Sincerely, Ittaki Tafuzi - Guest Service Manager
R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
The place is comfortable and clean..it's a great place for family gatherings.
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+4
1 people find it helpful
Accommodation's Reply
15 Apr 2025
Dear Valued Guest, Warm greetings from Citadines Sudirman Jakarta! Thank you for your positive review! We are very happy to hear that you feel comfortable with our clean and family-friendly unit. May the moments together bring many beautiful memories. We look forward to welcoming you back to Citadines Sudirman Jakarta! Yours Sincerely, Ittaki Tafuzi - Guest Service Manager
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atika r.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 10 week(s) ago
I spent my Eid al-Fitr 2025 at Citadines Sudirman with my family. Its such a great experience staying at Citadines with my family. It is indeed a bit of a challenge with the parking building where every time we want to go out we have to give a ticket to the receptionist in the lobby, which in other hotels we should just give a stamp for guests who stay, but anyway it does not reduce the rating, not to mention the way they handle complaints is very responsive, their staff is also very friendly. Definitely will come back to stay at Citadines Sudirman, keep up a good work..
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Accommodation's Reply
15 Apr 2025
Dear Ms. Atika, Warm greetings from Citadines Sudirman Jakarta! Thank you very much for sharing your Lebaran 2025 experience with your family at Citadines Sudirman Jakarta! We are very happy to hear that you enjoyed your stay with your family, and the service from our team left a positive impression. Your input regarding parking access is also highly appreciated, and will be our evaluation material so that in the future the guest experience will be more comfortable and practical. Responsiveness in handling complaints and the friendliness of the staff are indeed our main focus in providing the best service. We look forward to welcoming you back in the future. Thank you for your trust, and see you again at Citadines Sudirman Jakarta! Yours Sincerely, Ittaki Tafuzi - Guest Service Manager
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y***e
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
The hotel is comfortable, the rooms and bathrooms are clean, the sheets are clean, the staff is friendly, the lobby is spacious.
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Accommodation's Reply
25 Mar 2025
Dear Valued Customer, Warm greetings from Citadines Sudirman Jakarta! Thank you for your feedback! We are glad to hear that you felt comfortable during your stay, enjoyed the clean room, friendly staff, and spacious lobby. We look forward to welcoming you back again soon! Yours Sincerely, Ittaki Tafuzi - Guest Service Manager
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Mario F.
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Staycation
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9.4
/10
Reviewed 17 week(s) ago
The room is spacious, clean and very comfortable. The cooking utensils are also complete.
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2 people find it helpful
Accommodation's Reply
24 Feb 2025
Dear Mr. Mario, Warm greetings from Citadines Sudirman Jakarta! Thank you for sharing your experience! We are glad to hear that you felt comfortable with the spacious and clean room, as well as the complete kitchenware facilities. We look forward to welcoming you back again soon! Yours Sincerely, Ittaki Tafuzi - Guest Service Manager.
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Endang F.
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Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
The Best Hotel 5 Star at Jakarta, nice view, clean room, humble staff and location strategic
2 people find it helpful
Accommodation's Reply
31 Jan 2025
Dear Ms. Endang, Warmest greeting from Citadines Sudirman Jakarta! Thank you for your wonderful review! We're honored to be considered the best hotel in Jakarta and delighted that you enjoyed the nice views, clean rooms, and strategic location. It’s also great to hear that our staff’s hospitality made a positive impression on your stay. We truly appreciate your kind words and look forward to welcoming you back for another exceptional experience! Yours Sincerely, Ittaki Tafuzi - Guest Service Manager
A***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 20 week(s) ago
Their interior is definitely new. So clean and very spacious. Would love to come back with my family.
2 people find it helpful
Accommodation's Reply
31 Jan 2025
Dear Valued Customer, Warmest greeting from Citadines Sudirman Jakarta! Thank you for your kind review! We're delighted to hear that you loved our new interior, found everything clean, and enjoyed the spaciousness of our accommodations. It’s wonderful to know that you’re considering coming back with your family—we would love to welcome you again for another fantastic stay! Yours Sincerely, Ittaki Tafuzi - Guest Service Manager
a***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 21 week(s) ago
I always like staying at Citadines. This is my 3rd time staying at Citadines. But our last visit was a bit disturbed because the staff who checked our room said that we had a complaint about the TV and he wanted to help check it. Even though I didn't call or complain about it. But in the morning I got a complimentary as an apology from the front house. Thank you, keep up the good work.
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1 people find it helpful
Accommodation's Reply
28 Jan 2025
Dear Valued Guest, Warmest greetings from Citadines Sudirman Jakarta! Thank you very much for your valuable review! We are very glad that you always choose Citadines as your place to stay. We apologize for the inconvenience you experienced regarding the staff checking the room. We will follow up on this so that similar incidents will not happen again in the future. We are also glad to hear that you received compensation as an apology from the Front House team. Thank you for your understanding and appreciation for our work. We look forward to welcoming you back for a better stay experience on your next visit. Warm regards, Ittaki Tafuzi - Guest Service Manager
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adi s.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 22 week(s) ago
A comfortable hotel for families, spacious rooms, clean throughout the smell of the room, bathroom or kitchen and family room. And also great provided coffee machine in the lobby. If we go to Jakarta we will stay here again.
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1 people find it helpful
Accommodation's Reply
15 Jan 2025
Dear Mr. Adi, Warmest greetings from Citadines Sudirman Jakarta! Thank you very much for your review! We are very happy to hear that you and your family felt comfortable with the facilities we provide. We look forward to welcoming you back to Citadines Sudirman Jakarta on your next visit! Yours Sincerely, Ittaki Tafuzi - Guest Service Manager
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Richard
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
fun for families with a comfortable room feel
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Accommodation's Reply
15 Jan 2025
Dear Mr. Richard, Warmest greeting from Citadines Sudirman Jakarta! Thank you for your review! We are glad to hear that you enjoyed your time with your family and felt comfortable with the ambiance of our room. Hope to welcome you back to Citadines Sudirman Jakarta! Yours Sincerely, Ittaki Tafuzi - Guest Service Manager
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P***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
Nice location, friendly staff. We enjoyed our time there
1 people find it helpful
Accommodation's Reply
15 Jan 2025
Dear Valued Customer, Thank you for your kind review! We are so glad to hear that you enjoyed your time with us and appreciated the location and friendly staff. We hope to welcome you back to Citadines Sudirman Jakarta in the near future! Yours Sincerely, Ittaki Tafuzi - Guest Service Manager
Uswatun H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.0
/10
Reviewed 23 week(s) ago
in terms of access it is a bit small and a bit confusing at first. If it's your first time in this area, you might be a bit confused. I came from Semanggi. Regarding free parking, I was also a bit confused. I wasn't immediately given a free parking access card when I checked in, or registered my vehicle number, so I had to manually walk to the receptionist first if I wanted to get out of the vehicle (a bit tricky, because the car park is on p1-p3 and the parking payment gate is before the lobby area, usually it's in front so you can stop in the lobby first and ask for a free parking card to tap, but in this case the parking payment gate is before the lobby floor, so make sure you go down manually to the lobby floor first, then to the car park elevator) In my opinion, the friendliness of the front desk/receptionist is just so-so and can be improved, because it's not as friendly as the receptionist at Citadines Gatsu. The room design is quite good, I booked a 2-bedroom executive with a rate of 2.8 million at that time, in my opinion for a room with 2 bedrooms, the living room and kitchen space are a bit small in my opinion. For complete equipment ranging from stove, large refrigerator, microwave, complete eating and cooking utensils. For the interior design is also modern and good, it's just that in the second bathroom there is a washing machine placement too close in front of the toilet, so if you sit on the toilet it feels a bit cramped because in front of the big washing machine For play equipment such as board games and card games are also not available at the Sudirman branch, only at the Gatsu branch. For the swimming pool, the size is quite ok, not too big, but when I went there there were no officers on duty, and there were no towels for the swimming pool, when I asked I was informed, they said you can call in the laundry room, but because at that time there were no officers to ask and I didn't see the phone at that time, so I went upstairs a bit wet. So for the experience of staying this time it was quite good but maybe if I have another chance I will stay at Citadines Gatot Subroto instead of Sudirman.
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Accommodation's Reply
15 Jan 2025
Dear Ms. Uswatun, Warm greetings from Citadines Sudirman Jakarta! Thank you for your very detailed and honest review of your stay at Citadines Sudirman Jakarta. We greatly appreciate the time you took to provide this valuable feedback. We apologize for any inconvenience regarding the entrance which may be confusing for first-time guests, especially from Semanggi. We will evaluate the need to clarify the access guide to make it easier for guests. We also apologize for the impracticality of the parking process. Regarding the friendliness of our front desk team, your feedback will be taken seriously by us. We always strive to provide the best service and will provide additional training to our team. We also noted the feedback regarding the room design and the placement of the washing machine in the second bathroom. We will forward this to the operational team for further evaluation. Regarding additional facilities such as board games or game cards available at other branches, we realize the importance of these facilities for guests and will consider adding them in the future. We also apologize for the lack of staff in the pool area and the availability of towels. This is our concern to ensure a more comfortable and organized guest experience in the future. We are very pleased that you continue to enjoy some of our amenities, such as the well-equipped kitchen and modern design. We look forward to providing an even better experience if you choose to stay with us again. Once again, thank you for your feedback, and we look forward to welcoming you back to Citadines, whether in Sudirman or another branch. Warm regards, Ittaki Tafuzi - Guest Service Manager
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F***h
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9.3
/10
Reviewed 23 week(s) ago
the room is clean...the two drawbacks are the first is that the entrance to the hotel is like a hidden gem...the second is that there is almost no variation in the breakfast
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2 people find it helpful
Accommodation's Reply
15 Jan 2025
Dear Valued Guest, Warm greetings from Citadines Sudirman Jakarta! Thank you for your review! We are glad to hear that you found our room clean. Regarding the access to the hotel, the main gate is currently under repair and will be reopened soon for the convenience of our guests. Regarding the breakfast variety, we will also convey your feedback to the relevant team to improve the menu choices in the future. We hope to welcome you back with a better experience! Yours Sincerely, Ittaki Tafuzi - Guest Service Manager
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Lusiana
icon-Staycation
Staycation
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9.7
/10
Reviewed 23 week(s) ago
A pleasant staycation experience at Citadines Sudirman.. Strategic location, good service and friendly staff.
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1 people find it helpful
Accommodation's Reply
15 Jan 2025
Dear Ms. Lusiana, Warmest greeting from Citadines Sudirman Jakarta! Thank you for your positive review! We are glad to hear that you enjoyed your staycation experience at Citadines Sudirman. Strategic location, good service, and the friendliness of our staff are indeed our top priorities. We look forward to your next visit! Yours Sincerely, Ittaki Tafuzi - Guest Service Manager
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Andi i.
icon-Leisure
Leisure
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10.0
/10
Reviewed 24 week(s) ago
The hotel staff is very friendly and nice
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1 people find it helpful
Accommodation's Reply
14 Jan 2025
Dear Valued Customer, Warm greetings from Citadines Sudirman Jakarta! Thank you for your review! We are glad to hear that you were satisfied with the friendliness and kindness of our staff. We look forward to welcoming you back in the future! Yours Sincerely, Ittaki Tafuzi - Guest Service Manager
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