City Residence

Guest Houses
Preferred Partner Plus
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8.7
/10
Very Good
343 reviews

What Guests Say About Their Stay

A***a

9.7
/ 10
It's great for a very affordable price. Everyone from the receptionist to the security guards is friendly and helpful, and the place is clean. Highly recommended for anyone looking for accommodation in Surabaya.
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v***a

9.1
/ 10
Stayed here for 4 nights, 5 days. Clean room, clean toilet, cold AC, smooth Wifi, and for this price it's really worth it. Strategic location, you can find breakfast around the inn and close to the zoo. Next time I go to Surabaya, I'll stay here again. 💙
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b***a

9.4
/ 10
the price is cheap but the place is very comfortable, clean, good air circulation, friendly staff, there is a mini market downstairs + sells rice so it's good if you need anything you don't have to go far. the location is on the side of the highway so if you order ojol you won't be confused. highly recommended👌🏻
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A***a

8.5
/ 10
Friendly staff, very helpful, clean rooms for affordable prices, soft mattresses, cold AC, clean bathrooms.
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In the Area
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Jl. Kutai No.32, RT.001/RW.05, Darmo, Kec. Wonokromo, Wonokromo, Surabaya, Jawa Timur, Indonesia, 60241

Main Facilities

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Parking
ATM/Banking
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
City Residence is a guest houses that has been welcoming guests since 2019. It was previously known as Airy Care+ Darmo Kutai 32 Surabaya. The accommodation went through a renovation in 2019. There are 10 rooms spread across 2 floors.
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What's around City Residence

Jl. Kutai No.32, RT.001/RW.05, Darmo, Kec. Wonokromo, Wonokromo, Surabaya, Jawa Timur, Indonesia, 60241
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Discover More About City Residence

General Information

City Residence is a guest houses that has been welcoming guests since 2019. It was previously known as Airy Care+ Darmo Kutai 32 Surabaya. The accommodation went through a renovation in 2019. There are 10 rooms spread across 2 floors.

Location

Located at Jl. Kutai No.32, RT.001/RW.05, Darmo, Kec. Wonokromo in Surabaya, Indonesia. Those looking to explore will find Taman 10 Nopember Surabaya, Shamaya Garden by Samaya Group, and District 11 nearby.

Facilities & Amenities

City Residence has Parking, ATM/Banking, WiFi in public area, Supermarket, WIFI_ACCESS, and more.

Contact

Email: airykutai32@gmail.com
Phone number: +6287812018585

All facilities in City Residence

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Nearby Facilities

  • ATM/Bank
  • Supermarket

Connectivity

  • Wi-Fi in public areas
  • Wi-Fi

Guest Services

  • Front desk

Accommodation Facilities

  • Car park

Accommodation Policy & General Information in City Residence

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Important Notice

Document Policy
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Deposit Policy
Deposit IDR 100,000 is required upon check-in. The accommodation accepts cash and debit card.

Minimum Age for Check-in Policy
Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.
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General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - 23:30 - to 07:00 - 12:00
Available rooms at City Residence
10
Number of floors in City Residence
2
Another facilities in City Residence
ATM/Bank, Supermarket, Wi-Fi in public areas, Wi-Fi, Front desk

Frequently asked question in City Residence

What is normal check-in & check-out time at City Residence?
The standard check-in time at City Residence is starting from 14:00 - 23:30 while the latest check-out time is at 07:00 - 12:00
What is the star rating of City Residence
City Residence has a 0.0-star rating.
How many floors does City Residence have?
City Residence has 2.
How many rooms are available at City Residence
City Residence has 10.
What do past guests say about City Residence?
City Residence is well-known for its Cleanliness, Location, Room Comfort, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in City Residence

8.7
Very Good
From 343 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.4

Location

8.9

Service and Facilites

8.8

People often mention about City Residence
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Staff Friendliness (18)
Bedroom (16)
Distance to City Center (15)
Accessibility (14)
Hotel Area (13)
Surroundings (12)
Wifi (12)
Check-in/out Time (12)
Ambiance (12)
Bathroom (12)
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Traveler Reviews City Residence

Number of reviews per page
20
40
Customer reviews
A***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 day(s) ago
It's great for a very affordable price. Everyone from the receptionist to the security guards is friendly and helpful, and the place is clean. Highly recommended for anyone looking for accommodation in Surabaya.
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Bernadetta E. W. U.
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6.6
/10
Reviewed 2 week(s) ago
It's not bad for a nap. It can be used for a while.
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Rendi D.
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Transit
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10.0
/10
Reviewed 5 week(s) ago
It's great and highly recommended to try staying here.
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Rendi D.
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Staycation
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10.0
/10
Reviewed 5 week(s) ago
It's really cool, I recommend trying it here.
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Rendi D.
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10.0
/10
Reviewed 5 week(s) ago
Yes, it's possible at that price.
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1 people find it helpful
F***a
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Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 16 week(s) ago
For a day stay, it's quite okay, for the price of 200 the room & bathroom are clean, equipped with towels soap shampoo, but unfortunately the downside is there is no toothbrush toothpaste, smart tv, drinking water & the air conditioner is not too cold because it faces above the door not in front of the bed so the room is a bit hot. But overall it's still okay 24-hour parking guarded by security, for 1-2 days staying & heading to the city center👍🏻
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1 people find it helpful
Q***y
icon-Transit
Transit
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8.2
/10
Reviewed 23 week(s) ago
Cheap, comfortable but unfortunately the AC is not cold enough.
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Accommodation's Reply
24 Jun 2026
Thank you for staying with us. We hope to welcome you back again. Please stay healthy.
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faris r.
icon-Staycation
Staycation
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9.4
/10
Reviewed 25 week(s) ago
The staff is very friendly, the Wi-Fi is smooth, and the cleanliness is very well maintained.
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1 people find it helpful
Accommodation's Reply
24 Jun 2026
Thank you for staying with us. We hope to welcome you back again. Please stay healthy.
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X***y
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Staycation
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9.7
/10
Reviewed 30 week(s) ago
One of the best deal hotel nearby city
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Accommodation's Reply
24 Jun 2026
Thank you for staying with us. We hope to welcome you back again. Please stay healthy.
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R***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 32 week(s) ago
The accommodation is quite cheap, easy access everywhere, complete facilities: a large, soft bed, hot shower, soap, towels, shampoo, digital TV, the AC is quite cold, there is a snack shop downstairs with a complete selection of snacks, but it is a bit expensive 😅😂
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1 people find it helpful
Accommodation's Reply
24 Jun 2026
Thank you for staying with us. We hope to welcome you back again. Please stay healthy.
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M***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 33 week(s) ago
Small, cute guest house, quite clean, friendly staff. I felt at home and want to come back again.
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1 people find it helpful
Accommodation's Reply
24 Jun 2026
Thank you for staying with us. We hope to welcome you back again. Please stay healthy.
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Fara
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9.7
/10
Reviewed 41 week(s) ago
The bathroom floor might need a little repair...otherwise it's clean and comfortable
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Accommodation's Reply
24 Jun 2026
Thank you for staying with us. We hope to welcome you back again. Please stay healthy.
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R***y
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10.0
/10
Reviewed 42 week(s) ago
Clean rooms, fast Wi-Fi, various food items are sold at the hotel.
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1 people find it helpful
Accommodation's Reply
25 Jan 2026
Thank you for staying with us. We hope to welcome you back again. Please stay healthy.
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Denison W.
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8.5
/10
Reviewed 42 week(s) ago
The room is comfortable, though small. It's enough for budget travelers.
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Accommodation's Reply
25 Jan 2026
Thank you for staying with us. We hope to welcome you back again. Please stay healthy.
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s***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 69 week(s) ago
Everything is clean, comfortable, and tidy. It lacks a Qibla direction sticker, requiring a compass to pray, but that's okay. Everything is good and the staff is friendly. There's a minimarket downstairs, which is convenient for shopping without any hassle.
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1 people find it helpful
Accommodation's Reply
25 Jan 2026
Thank you for staying with us. We hope to welcome you back again. Please stay healthy.
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Dwi S.
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9.4
/10
Reviewed 70 week(s) ago
The staff is friendly, the security guard is good, the room is comfortable, the AC is cold, overall it is recommended to stay here.
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2 people find it helpful
Accommodation's Reply
25 Jan 2026
Thank you for staying at our hotel. We hope to welcome you back again. We wish you good health.
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Rika V.
icon-Leisure
Leisure
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10.0
/10
Reviewed 70 week(s) ago
Quite satisfying with a pocket-friendly price per room. If I go to Surabaya, I will come back here again
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Accommodation's Reply
08 Jul 2025
Thank you for staying with us. We look forward to your return. Stay healthy always.
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v***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 70 week(s) ago
Stayed here for 4 nights, 5 days. Clean room, clean toilet, cold AC, smooth Wifi, and for this price it's really worth it. Strategic location, you can find breakfast around the inn and close to the zoo. Next time I go to Surabaya, I'll stay here again. 💙
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Accommodation's Reply
08 Jul 2025
Thank you for staying with us. We look forward to your return. Stay healthy always.
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F***l
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9.1
/10
Reviewed 78 week(s) ago
The room is clean, there is a canteen downstairs so it is easier to buy necessities.
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1 people find it helpful
Accommodation's Reply
14 May 2025
Thank you for staying with us. We look forward to your return. Stay healthy always.
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Dwi A. S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 80 week(s) ago
Nice room, clean, comfortable and the receptionist cashier staff are friendly.. really not disappointing.. but only 1 thing is the bathroom water is a bit smelly. but for the room + service is very good
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Accommodation's Reply
14 May 2025
Thank you for staying with us. We look forward to your return. Stay healthy always.
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Number of reviews per page
20
40

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Disclaimer

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