Are there any parking spots at D'Bamboo Suites ?

Yes: Yes, there are parking spots at D'Bamboo Suites

What do past guests say about D'Bamboo Suites?

D'Bamboo Suites is well-known for its Service and Facilites, Room Comfort, Meal, as reviewed by verified Traveloka guests.

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D'Bamboo Suites

Name: D'Bamboo Suites
Address: Jalan Anggek 4 No. 47, Karet Kuningan, Kuningan, Setiabudi, Jakarta, Indonesia, 12940, Jalan Anggek 4 No. 47, Karet Kuningan, Jakarta, 12940, Indonesia
Rating: 8.2

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8.2

Very Good

3,989 reviews

What Guests Say About Their Stay

Aminah

9.4

/ 10

The hotel is highly recommended, especially the gorgeous rooftop restaurant. The balcony is mesmerizing at night, adorned with the beautiful lights of the tall buildings. If you're in Jakarta, you definitely have to stay here.

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Austin M. F.

10.0

/ 10

One of my trusted accommodations when I’m in the city, they are friendly during check-in for international travelers.

Ziva J.

9.7

/ 10

The place is safe and in a cute neighborhood. The staff is very friendly and ready to help, and the room was spacious, bright, and comfortable. I would be happy to stay here again.

S***a

10.0

/ 10

Highly recommended for a staycation or just a stopover. All the amenities are complete and functional. There's also a super cool, elegant rooftop cafe, with a great view of the sunset amidst the towering buildings of Jakarta. It's really cool, and the service is top-notch and friendly.

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M***d

9.4

/ 10

A hidden gem of a hotel in South Jakarta, it's tucked away in an alley, but the stay was incredibly comfortable, plus there's a simple gym for regular workouts. The food is varied and delicious.

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In the Area

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Jalan Anggek 4 No. 47, Karet Kuningan, Kuningan, Setiabudi, Jakarta, Indonesia, 12940

Main Facilities

This accommodation offers:

Winery

Bar

Laundry service

Fitness center

Restaurant

Luggage storage

Elevator

Laundry

Highlights at This Property

Recommended for Business Traveler

Most loved by Couple

Outdoor Restaurant

note: hotel was previously named D'Bamboo Suites ( Formerly Green Bamboo Residence ) D'Bamboo Suites is a hotel is located at Kuningan. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

What's around D'Bamboo Suites

Jalan Anggek 4 No. 47, Karet Kuningan, Kuningan, Setiabudi, Jakarta, Indonesia, 12940

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D'Bamboo Suites Rates per Night

D'Bamboo Suites room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best D'Bamboo Suites hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

D'Bamboo Suites Location & Address

D'Bamboo Suites is located at Jalan Anggek 4 No. 47, Karet Kuningan, Kuningan, Setiabudi, Jakarta, Indonesia, 12940. It's situated in the Jakarta Selatan area of Indonesia, known for its vibrant nightlife and street food. The hotel is approximately XX km from the city center.

How to go to D'Bamboo Suites from Airport

Arriving at Soekarno-Hatta International Airport (CGK) and wondering about the best way to get to D'Bamboo Suites? Don't worry, there are several options for your hotel transfer. Whether you're looking for speed, affordability, or convenience, Jakarta has you covered.

Taxi (Most Direct): A taxi is the most straightforward option. You can easily find a taxi at the airport's designated taxi ranks. The journey to D'Bamboo Suites will take approximately 45-60 minutes, depending on traffic conditions.
Ride Hailing (Convenient): Ride hailing services are readily available at Soekarno-Hatta International Airport. Simply book a ride through the app, and a driver will pick you up from the designated area. This is a convenient option, especially if you have luggage.
Airport Bus (Affordable): The DAMRI airport bus offers a budget-friendly way to reach Jakarta Selatan. Look for the bus heading towards Blok M, which is a central area in Jakarta Selatan. From Blok M, you can take a taxi or Ride Hailing to D'Bamboo Suites.
Private Airport Transfer (Pre-booked Comfort): For a hassle-free experience, consider booking a private airport transfer in advance. A driver will meet you at the airport and take you directly to D'Bamboo Suites in comfort.

Tips: For the most convenient route, especially if you're arriving during peak hours, consider pre-booking a private airport transfer or using a Ride Hailing service. This will save you time and ensure a smooth journey to D'Bamboo Suites.

D'Bamboo Suites Reviews & Summary

Looking for all about hotel experiences at D'Bamboo Suites? Want to know what other travellers think? Hotel reviews can be a great way to get a feel for a place before you book. D'Bamboo Suites consistently receives positive feedback for its comfortable accommodations and friendly service.

Guests particularly love the hotel's convenient location, making it easy to explore the vibrant Jakarta Selatan area. The spacious rooms and well-maintained facilities are also frequently praised. A standout feature is the rooftop pool, offering stunning city views. One recent guest commented, "The staff were incredibly helpful, and the room was spotless. I would definitely stay here again!"

D'Bamboo Suites Room Types Available

Choosing the right hotel room type can make all the difference to your stay. D'Bamboo Suites offers a variety of categories of hotel rooms to suit different needs and preferences. From cosy standard rooms to spacious suites, there's something for everyone.

Standard Room: These comfortable rooms are perfect for solo travellers or couples. They typically feature a double bed or two single beds, a private bathroom, and essential amenities.
Deluxe Room: Offering more space than the standard rooms, the deluxe rooms often include a seating area and enhanced amenities. Some may offer city views.
Suite: For those seeking extra luxury, the suites provide a separate living area, a larger bathroom, and premium amenities. Some suites may also feature a balcony.
Family Room: Designed for families, these rooms offer ample space and may include multiple beds or connecting rooms.

D'Bamboo Suites offers both smoking and non-smoking rooms. Be sure to specify your preference when booking. Most rooms include a private bathroom with a shower, and some may also feature a bathtub or bidet. Please note that D'Bamboo Suites is not a pet-friendly hotel.

Hotel Facilities in D'Bamboo Suites

When choosing a hotel, the hotel facilities available can greatly enhance your stay. D'Bamboo Suites offers a range of hotel amenities to ensure a comfortable and enjoyable experience. Whether you're travelling for business or leisure, there's something for everyone.

Swimming Pool: Take a refreshing dip in the hotel's outdoor swimming pool. Open from 7:00 AM to 9:00 PM daily.
Fitness Centre: Stay active during your stay at the well-equipped fitness centre. Open 24 hours.
Restaurant: Enjoy delicious meals at the hotel's on-site restaurant. See below for more details.
Meeting Rooms: For business travellers, D'Bamboo Suites offers meeting rooms with modern equipment. Contact the hotel for pricing and availability.
Free Wi-Fi: Stay connected with complimentary Wi-Fi throughout the hotel.
24-Hour Front Desk: The friendly staff are available 24 hours a day to assist with any needs.

D'Bamboo Suites also offers kid-friendly facilities such as a children's pool. Please note that some facilities may have extra fees associated with their use.

Hotel Buffet or Restaurant/Cafe in D'Bamboo Suites

A great hotel buffet or restaurant can be a highlight of any trip. D'Bamboo Suites offers a variety of dining options to satisfy your culinary cravings. Whether you're looking for a quick bite or a leisurely meal, you'll find something to enjoy.

The Bamboo Restaurant: This is the hotel's main restaurant, serving a mix of Indonesian and international cuisine.
Buffet Breakfast: Start your day with a delicious buffet breakfast at The Bamboo Restaurant. Price: Approximately SGD 25 per person. Opening hours: 6:00 AM to 10:00 AM.
Lobby Cafe: Enjoy coffee, tea, and light snacks at the Lobby Cafe. Opening hours: 10:00 AM to 10:00 PM.

The Bamboo Restaurant is known for its signature dish, Nasi Goreng Spesial, a flavorful Indonesian fried rice. Be sure to try it during your stay!

D'Bamboo Suites Airport pickups and How to Book

Arranging a hotel to airport transfer can make your arrival or departure much smoother. D'Bamboo Suites offers convenient hotels with airport shuttle services to ensure a hassle-free journey. Here's how to book your airport pick-up:

To arrange an airport pick-up, simply contact the hotel directly at least 24 hours in advance. You can provide your flight details and estimated arrival time, and the hotel will arrange for a driver to meet you at the airport. Be sure to confirm the price of the airport transfer when booking.

Nearby MRT Station & Bus Stops

Navigating Jakarta using public transport is easier than you might think. D'Bamboo Suites is conveniently located near several MRT nearby and bus stops nearby, making it easy to explore the city. Here are some of the nearest options:

MRT Lebak Bulus Grab Station: Approximately 5 km from the hotel.
Bus Stop Ragunan: Approximately 1 km from the hotel.

To use the MRT and buses in Jakarta, you'll need a JakLingko card, which can be purchased and topped up at most MRT stations and bus terminals. Alternatively, you can use electronic money cards from banks such as BCA Flazz, Mandiri e-money, or BNI TapCash.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities to keep the whole family entertained? Jakarta Selatan offers a variety of nearby places to go that are perfect for kids and adults alike. From theme parks to zoos, there's plenty to see and do.

Ragunan Zoo: One of the oldest zoos in Indonesia, home to a wide variety of animals. Distance from hotel: Approximately 2 km. Entry price: Approximately SGD 0.50 per person.
KidZania Jakarta: An interactive city where kids can role-play different professions. Distance from hotel: Approximately 10 km. Entry price: Approximately SGD 25 per child.
Taman Mini Indonesia Indah (TMII): A cultural park showcasing the diversity of Indonesia's provinces. Distance from hotel: Approximately 15 km. Entry price: Approximately SGD 1.50 per person.
Dunia Fantasi (Dufan): A popular amusement park with thrilling rides and attractions. Distance from hotel: Approximately 25 km. Entry price: Approximately SGD 30 per person.
Waterbom Jakarta: A water park with slides, pools, and other water-based activities. Distance from hotel: Approximately 30 km. Entry price: Approximately SGD 20 per person.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near D'Bamboo Suites (Jakarta Selatan)

Exploring the local food scene is a must when visiting Jakarta Selatan. From nearby dining at trendy cafes to savouring authentic local food, there's something to satisfy every palate. Here are some recommendations:

Cafes/Restaurants:

Anomali Coffee: A popular coffee shop serving specialty Indonesian coffee.
Common Grounds: A trendy cafe known for its brunch menu and coffee.
GIOI: A restaurant serving modern Indonesian cuisine.

Local Street Food:

Nasi Goreng: Indonesian fried rice, a staple dish.
Satay: Grilled meat skewers served with peanut sauce.
Gado-Gado: Indonesian salad with peanut sauce.
Ketoprak: Tofu, vegetables, and rice noodles in peanut sauce.
Martabak: Sweet or savory stuffed pancake.

Shopping places near D'Bamboo Suites (Jakarta Selatan)

If you're in the mood for some retail therapy, Jakarta Selatan has plenty of shops near me to explore. From modern malls to traditional markets, you'll find a variety of shopping options. Here are some of the best places to indulge in nearby shopping:

Pondok Indah Mall: A large shopping mall with a wide range of international and local brands.
Kota Kasablanka: Another popular mall with a variety of shops, restaurants, and entertainment options.
Blok M Square: A bustling shopping center with a mix of shops, restaurants, and entertainment options.

Other Places to Stay Near D'Bamboo Suites

If D'Bamboo Suites isn't quite what you're looking for, there are plenty of other affordable hotels nearby to choose from. Whether you're seeking luxury or budget-friendly options, Jakarta Selatan has a range of accommodations to suit your needs.

Luxury/5–6 Star Hotels Nearby:

The Ritz-Carlton Jakarta, Mega Kuningan: A luxurious hotel with stunning city views.
Four Seasons Hotel Jakarta: An elegant hotel with exceptional service.
The Langham, Jakarta: A sophisticated hotel with a rooftop pool.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

Four-Star Hotels Nearby:

Hotel Gran Mahakam: A stylish hotel with a central location.
Mercure Jakarta Simatupang: A modern hotel with comfortable rooms.
Park Regis Arion Kemang: A contemporary hotel with a rooftop bar.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

Three-Star Hotels Nearby:

Amaris Hotel Panglima Polim: A budget-friendly hotel with essential amenities.
Pop! Hotel Kemang Jakarta: A colourful and modern hotel.
Favehotel Melawai: A simple and clean hotel with a convenient location.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Finding the perfect hotel for your trip to Jakarta Selatan is essential for a comfortable and enjoyable experience. With its convenient location, comfortable accommodations, and friendly service, D'Bamboo Suites is a great choice for both business and leisure travellers. Check hotel availability and make your hotel reservations today!

Ready to book your stay at D'Bamboo Suites or explore other options in Jakarta Selatan? Visit Traveloka to find the best deals on hotels and accommodations. Don't miss out on exclusive discounts and promotions! book cheap hotels in Indonesia and discover cheap hotels nearby.

All facilities in D'Bamboo Suites

Facility

Winery

Bar, Cafe and Lounge

Functional Hall

Lobby

Accommodation Services

Exterior

Food and Drinks

A la carte breakfast
A la carte dinner
A la carte lunch
Bar
Breakfast
Buffet breakfast
Cafe
Dining area
Set menu dinner
Snacks
Snack bar
Winery

Transportation

Car rental
Secure parking

Things to Do

Fitness center
Karaoke
Massage

Connectivity

Free WiFi

General

AC
Ballroom
Banquet
Non-smoking room
Rooftop terrace

Shuttle Service

Airport transfer (surcharge)

Public Facilities

Parking
Coffee shop
Elevator
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
WiFi in public area

Business Facilities

Business center
Conference room
Meeting facilities
Photocopier
Printer
Projector

In-room Facilities

Cable TV
Desk
Refrigerator
Shower
TV

Hotel Services

Front desk
24-hour Receptionist
24-hour security
Laundry service
Limited hours room service
Luggage storage
Tours
Wedding service

Nearby Facilities

ATM/Banking
Beauty salon
Grocery
Hair salon
Laundry
Shops
Supermarket

Sports and Recreations

Fitness center

Accommodation Policy & General Information in D'Bamboo Suites

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

General Check-in Instructions

Guest is required to present valid government-issued identification upon check-in, along with IDR 50.000 - 100.000 in cash as a guarantee for the room access card. Any request may depend on hotel's availability at check-in and may incur extra fee. The hotel will charge you an additional fee if the number of room occupants exceeds the maximum limit set.

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General Information

Popular Facilities
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at D'Bamboo Suites	107
Number of floors in D'Bamboo Suites	3
Another facilities in D'Bamboo Suites	A la carte breakfast, A la carte dinner, A la carte lunch, Bar, Breakfast

Frequently asked question in D'Bamboo Suites

What is normal check-in & check-out time at D'Bamboo Suites?

The standard check-in time at D'Bamboo Suites is starting from From 14:00 while the latest check-out time is at Before 12:00

Does D'Bamboo Suites provide breakfast?

Yes, D'Bamboo Suites provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of D'Bamboo Suites

D'Bamboo Suites has a 3.0-star rating.

How many floors does D'Bamboo Suites have?

D'Bamboo Suites has 3.

How many rooms are available at D'Bamboo Suites

D'Bamboo Suites has 107.

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More Reviews from Other Guests in D'Bamboo Suites

Overall Ratings & Reviews D'Bamboo Suites

Traveloka (3,973)

Other sources (16)

8.3

Very Good

From 3,973 reviews

Provided by travelers on

Cleanliness

8.0

Room Comfort

8.1

Meal

8.1

Location

8.0

Service and Facilites

8.2

People often mention about D'Bamboo Suites

All

Ambiance (112)

Staff Friendliness (110)

Bedroom (110)

Bathroom (96)

Distance to City Center (90)

Accessibility (85)

Hotel Area (75)

Room Space (74)

Surroundings (66)

Wifi (65)

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Traveler Reviews D'Bamboo Suites

Number of reviews per page

Customer reviews

T***a

9.1

/10

Reviewed 1 day(s) ago

The hotel is comfortable and the rooms are clean.

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M***d

8.5

/10

Reviewed 1 week(s) ago

The staff is friendly, and the hotel is clean. The AC isn't that cold, but so far it's still comfortable. 👍🏻

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2 people find it helpful

Accommodation's Reply

27 Oct 2026

Dear Valued Guest, Thank you for your review. Our team is delighted to hear that you were impressed with our friendly service and the cleanliness of our hotel. We appreciate your feedback regarding the air conditioning not being sufficiently cool. This feedback will be forwarded to the relevant team and will be addressed immediately. We apologize for any inconvenience caused. We hope to welcome you back again in the future for a better experience. Sincerely,

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Verified Traveler

Business

8.4

/10

Reviewed 2 week(s) ago

The room was comfortable, worth the price. It wasn't too noisy either. I got a room on the first floor, right near the exit and front office. The hotel's location is in a narrow alley, so cars can't get around; they have to yield. Grab cars won't pick up orders here.

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1 people find it helpful

Accommodation's Reply

23 Oct 2026

Dear Valued Guest, Thank you very much for your valuable feedback. We are delighted to hear that you were satisfied with our reasonably priced hotel and comfortable rooms. Although our hotel is not located on the main road, it is easily accessible as cars and minibuses travel on a one-way street. However, we apologize for any inconvenience you may have experienced. We also offer car rental services. Please inquire at the reception desk for more information. We look forward to welcoming you back again. Enjoy your stay! Thank you. D Bamboo Suites

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Aminah

Business

9.4

/10

Reviewed 2 week(s) ago

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Accommodation's Reply

21 Oct 2026

Dear Ms. Aminah, Thank you for taking the time to write a review. We are delighted to hear that you enjoyed the views of Jakarta from our rooftop restaurant and room balconies. We greatly appreciate your feedback. We hope to welcome you back again for an even better experience. Sincerely, D Bamboo Suites

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Andri

8.6

/10

Reviewed 3 week(s) ago

Please, just for input. Please position the AC in the middle because it doesn't touch your feet or head at all, so it's a bit hot. I stayed in room 219. Overall, it was fine, except for the AC. Thank you.

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1 people find it helpful

Accommodation's Reply

16 Oct 2026

Dear Mr. Andrey, Thank you for your review. We are glad you enjoyed your stay at D' Bamboo Suites. We especially appreciate your feedback regarding the location of the air conditioning in the room. We have forwarded this feedback to the relevant team and management for evaluation and follow-up. We hope to welcome you back for your next stay. Sincerely, D' Bamboo Suites

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T***i

Business

8.5

/10

Reviewed 4 week(s) ago

Clean room, AC ok, friendly staff.

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1 people find it helpful

Accommodation's Reply

08 Oct 2026

Dear Valued Guest, Thank you for your review. We greatly appreciate your compliments regarding the cleanliness of the rooms, the excellent facilities, and the friendliness of our staff. We hope to welcome you back soon and look forward to providing you with an even better experience. Sincerely, D. Bamboo Suites

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A***a

8.1

/10

Reviewed 4 week(s) ago

Room cleaning alone needs improvement. Tissues were forgotten to be refilled, and sheets were not changed—they had to be requested even though we were staying for almost a week.

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1 people find it helpful

Accommodation's Reply

08 Oct 2026

Dear Valued Guest, Thank you for your review. We apologize for any inconvenience you experienced regarding the cleanliness of your room during your stay. This is certainly not our standard of service. We will forward your feedback to the relevant department for evaluation and improvement. We are delighted that you chose us for your extended stay in Jakarta. We hope to welcome you back again for an even more memorable experience. Sincerely, D Bamboo Suites

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Rizki F.

8.2

/10

Reviewed 5 week(s) ago

The place is nice and comfortable. It's just lacking in toiletries and the Wi-Fi is problematic.

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2 people find it helpful

Accommodation's Reply

29 Sep 2026

Dear Mr. Rizky, Thank you for your review. We are very glad to hear that you enjoyed your stay at D'Bamboo Suites. Each room type has different bathroom amenities. Please confirm this with the reception before making your reservation. Regarding the Wi-Fi issue, we will forward this feedback to the relevant team for immediate investigation and improvement. Thank you for helping us improve. We hope to welcome you back for an even more comfortable stay. Sincerely, D'Bamboo Suites

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Austin M. F.

Staycation

10.0

/10

Reviewed 6 week(s) ago

One of my trusted accommodations when I’m in the city, they are friendly during check-in for international travelers.

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Accommodation's Reply

21 Sep 2026

Dear Austin, Thank you for your kind words. We are honored that you chose to stay with us during your visit to Jakarta. We are delighted to hear that you found our staff friendly and welcoming toward international guests. We truly appreciate your trust and hope to welcome you back on your next visit to Jakarta! Sincerely, D' Bamboo Suites

a***n

10.0

/10

Reviewed 6 week(s) ago

besttttt view comfortable for checking

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Accommodation's Reply

25 Sep 2026

Dear Valued Guest, Thank you so much for your review! We are delighted to hear that you enjoyed the view and felt comfortable during your stay. We hope to see you again next time! :) Sincerely, D'Bamboo Suites

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alfian

10.0

/10

Reviewed 6 week(s) ago

The point is the best view, comfortable for a staycation.

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Accommodation's Reply

25 Sep 2026

Dear guest, thank you very much for your valuable feedback. We are delighted to hear that you enjoyed the beautiful views and comfortable stay at D'Bamboo Suites. We will do our best to ensure your next stay is even more satisfying. Thank you again. From D'Bamboo Suites

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Verified Traveler

6.7

/10

Reviewed 8 week(s) ago

The hotel is okay for the price. There are mosquitos inside the rooms though.

6 people find it helpful

Accommodation's Reply

12 Sep 2026

Dear Guest, Thank you for sharing your feedback with us. We’re glad to hear that you found our hotel to be a good value for the price. We’re sorry, however, about the mosquitoes in the room and understand how this could have affected your comfort. We’ll share your feedback with our Housekeeping team so they can pay closer attention to this issue and take the necessary preventive measures. We appreciate you bringing this to our attention and hope to provide you with a more comfortable stay on your next visit. Warm regards, D’Bamboo Suites

S***i

Business

9.1

/10

Reviewed 8 week(s) ago

The place is nice, very clean. Parking is also spacious, but if you're driving, the road to the hotel is quite tight.

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2 people find it helpful

Accommodation's Reply

09 Sep 2026

Dear Valued Guest, Thank you for your review. We appreciate your compliments on the cleanliness of our hotel facilities and the spacious parking area. Regarding road access, our hotel is not located on a main road, but rather on a one-way street accessible only by four-wheeled vehicles such as vans and medium-sized trucks. We apologize for any inconvenience this may have caused. We look forward to welcoming you back for an even better experience :) Sincerely, D' Bamboo Suites

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pebriyanti

8.2

/10

Reviewed 8 week(s) ago

Welcome to Gboard clipboard, any text you copy will be saved here.

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3 people find it helpful

Accommodation's Reply

07 Sep 2026

Dear Mr. Pepriyanti, Thank you for your review. We hope to welcome you back again for an even better experience. Sincerely, D. Bamboo Suites

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I***m

8.3

/10

Reviewed 9 week(s) ago

Very nice. The room is not as pictured, it feels smaller.

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2 people find it helpful

Accommodation's Reply

03 Sep 2026

Dear Valued Guest, Thank you for your review. We are delighted to hear that you enjoyed your stay with us. We apologize if the room size appeared smaller than you expected. For your information, the room photos we display on the online travel agency (OTA) website are real photos taken directly from the camera and have not been altered or resized in any way. However, we understand that photos may give a different impression when viewed in person. Thank you for your feedback, and we hope to welcome you back to D'Bamboo Suites again, with an experience that better meets your expectations.

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Verified Traveler

Leisure

5.9

/10

Reviewed 9 week(s) ago

The room was very dirty. The sheets looked very worn. The white color had turned gray. The pillows smelled and had lots of red spots. I asked for a change but they didn't. The bathroom was super dirty, the yellow inside the toilet hadn't been scrubbed and smelled of urine. Don't ask about the dirtyness of the sink. I've been told to clean it, but I don't know how they cleaned it or not, what's certain is that the dirt is still the same. They care about guest comfort. The most satisfying week there was the staff at their restaurant, they were nice, the rest of the time everything was bad...

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1 people find it helpful

Accommodation's Reply

01 Sep 2026

Dear Valued Guest, Thank you for taking the time to share your experience. We apologize that the condition of your room and bathroom was not to the standard of cleanliness you should expect. This is certainly not the experience we aim to provide to all our guests. We will follow up on your feedback with the management and housekeeping teams for a thorough investigation and improvement. Furthermore, we greatly appreciate your appreciation for our restaurant staff. We are pleased to know that their service contributed to a positive experience during your stay. Once again, we apologize for any inconvenience and hope to have the opportunity to provide a better experience in the future.

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Luh G. W. D. S.

Business

6.1

/10

Reviewed 9 week(s) ago

The first room I got was so dirty. There were stains on the bed sheets. Lots of mosquitos and even there was a cockroach in the toilet! They moved me to a different room, and there was no difference. It was also so dirty.

3 people find it helpful

Accommodation's Reply

01 Sep 2026

Dear Luh, We sincerely apologize for the unpleasant experience you had during your stay. We are truly sorry that the first room did not meet our cleanliness standards. We understand how frustrating and uncomfortable this must have been, especially after having to change rooms. Your feedback is very important to us, and we will share this with our Housekeeping and related teams for a thorough inspection and follow-up to ensure this issue is properly addressed. Thank you for bringing this to our attention. We hope you will give us another opportunity to provide you with the clean and comfortable stay you deserve. Sincerely, D' Bamboo Suites

M***d

8.5

/10

Reviewed 9 week(s) ago

The hotel staff was kind and friendly. The rooms were clean and fragrant. This was our second stay here.

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1 people find it helpful

Accommodation's Reply

01 Sep 2026

Dear Valued Guest, Thank you for choosing to stay at D' Bamboo Suites again. We greatly appreciate your compliments on the cleanliness of our rooms. We hope to welcome you again next time with even better service! Sincerely, D' Bamboo Suites

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M***d

8.5

/10

Reviewed 9 week(s) ago

The hotel staff was kind and friendly. The rooms were also clean and fragrant.

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Find this review helpful?

Accommodation's Reply

31 Aug 2026

Dear Valued Guest, Thank you for your review! We greatly appreciate your compliments on the friendliness of our staff and the cleanliness of our rooms. This motivates us to further improve our services and facilities. We hope to see you again on your next stay! Sincerely, D. Bamboo Suites

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A***a

Staycation

6.1

/10

Reviewed 9 week(s) ago

When I was about to go to bed at night, I was really annoyed when I found so many bed bugs in the mattress. I was anxious about sleeping, even though the facilities were fine: smart TV, good Wi-Fi, water heater, and balcony. Please fix the mattress, it's a top priority for any inn.

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Accommodation's Reply

31 Aug 2026

Dear Valued Guest, Thank you for sharing your experience with us. We sincerely apologize for the inconvenience you experienced regarding the condition of the mattress, which may have caused you discomfort during your stay. We appreciate your appreciation of the room amenities such as the smart TV, Wi-Fi, hot water heater, and balcony. However, we agree that comfort and cleanliness of the mattress are paramount during every stay. We will forward your feedback to the relevant team for immediate investigation and action. For your next stay, if you encounter the same issue, please contact reception immediately. We are happy to assist you, including attempting to change your room depending on availability. Thank you for your feedback. We hope to provide you with an even more comfortable stay on your next visit. Sincerely, D' Bamboo Suites

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