Episode Gading Serpong

Hotels
Preferred Partner Plus
9.2
/10
Exceptional
1,535 reviews

What Guests Say About Their Stay

Staff Friendliness (266)
Bedroom (257)
Ambiance (253)
Bathroom (228)
Q***s
10.0
/ 10
The staff from the beginning until the end were friendly and very helpful, even the parking attendants were very helpful.
V***n
10.0
/ 10
The hotel was wonderful, staff was really amazing. Will come back for sure.
Prima D. H.
9.7
/ 10
Friendly staff, cozy place, so clean, varied breakfast menu choices, strategic.
S***i
10.0
/ 10
We had a wonderful stay at Episode! The services were absolutely top-notch, but what really stood out to us was how they went above and beyond to make our stay special. We had a special request to create some mirror art for our daughter’s birthday, and the hotel staff took it to heart. They not only listened to our request but also executed it beautifully, making her birthday truly memorable. Additionally, we would like to mention the amazing woman who worked at the kids' club during our stay (unfortunately, we forgot to ask her name). She provided the best service and truly knew how to connect with and treat our daughter with care and kindness. Highly recommend this place for anyone looking for excellent service and memorable experiences!
Finka
9.7
/ 10
Superb! Literally exceeds my expectations in all aspects, from the service, room, amenities, and the food is top notch.
In the Area
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Jl. Gading Serpong Boulevard Barat Blok S 6 - 7 Gading Serpong, Tangerang, Banten, Gading Serpong, Tangerang, Banten, Indonesia, 15810

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
Staying at Episode Gading Serpong is a good choice when you are visiting Gading Serpong. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Episode Gading Serpong

Jl. Gading Serpong Boulevard Barat Blok S 6 - 7 Gading Serpong, Tangerang, Banten, Gading Serpong, Tangerang, Banten, Indonesia, 15810
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Lobby Episode Gading Serpong
Lobby 2 Episode Gading Serpong

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Episode Gading Serpong Rates per Night

Episode Gading Serpong room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Episode Gading Serpong hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Episode Gading Serpong Location & Address

Episode Gading Serpong is located at Jl. Gading Serpong Boulevard Barat Blok S 6 - 7 Gading Serpong, Tangerang, Banten, Gading Serpong, Tangerang, Banten, Indonesia, 15810. It's situated in the Tangerang area of Indonesia, known for its modern developments and convenient access to Jakarta. The hotel is approximately 25 km from the city center.

How to go to Episode Gading Serpong from Airport

Arriving at Soekarno-Hatta International Airport (CGK) and wondering about the best way to get to Episode Gading Serpong? Don't worry, there are several options available to suit your budget and time constraints. Here's a breakdown of how to make your hotel transfer as smooth as possible.

  • Taxi (Most Direct):

    A taxi is the most straightforward option. You can find official taxi counters inside the airport. Make sure the driver uses the meter or agrees on a fixed price beforehand.
  • Ride Hailing (Convenient):

    Ride hailing services are readily available at the airport. Simply book a ride through the app and meet your driver at the designated pick-up point.
  • Airport Bus (Most Affordable):

    The DAMRI airport bus offers a budget-friendly option. Look for the bus heading towards Tangerang and then take a local taxi or Ride Hailing to the hotel.
  • Private Airport Transfer (Pre-booked Comfort):

    Pre-booking a private airport transfer ensures a hassle-free experience. Your driver will meet you at the arrival hall and take you directly to the hotel.

Tips:

For the most convenient route, consider Ride Hailing or a pre-booked private transfer, especially if you have a lot of luggage. If you're on a budget, the DAMRI bus is a good option, but be prepared for a longer journey.

Episode Gading Serpong Reviews & Summary

Want to know all about Episode Gading Serpong before you book? Hotel reviews offer valuable insights into what you can expect during your stay. From the comfortable rooms to the friendly service, guests consistently praise this hotel for its excellent value and convenient location.

Guests love the hotel's modern design, clean rooms, and the helpfulness of the staff. The hotel's standout feature is its rooftop pool, offering stunning views of the city. Many reviewers also appreciate the on-site restaurant and its delicious Indonesian cuisine.

"I had a fantastic stay at Episode Gading Serpong! The room was spacious and well-equipped, and the staff went above and beyond to make me feel welcome. The rooftop pool was a definite highlight. I would highly recommend this hotel to anyone visiting Tangerang."

Episode Gading Serpong Room Types Available

Choosing the right hotel room type can make all the difference to your stay. Episode Gading Serpong offers a variety of categories of hotel rooms to suit different needs and budgets. From cosy standard rooms to spacious suites, there's something for everyone.

  • Standard Room:

    A comfortable and well-equipped room, perfect for solo travellers or couples. Available in smoking and non-smoking options.
  • Deluxe Room:

    A larger room with extra space to relax. Some Deluxe Rooms offer city views.
  • Executive Suite:

    A spacious suite with a separate living area, ideal for families or business travellers.
  • Family Room:

    Designed specifically for families, these rooms offer ample space and may include bunk beds for children.
  • Connecting Rooms:

    Available upon request, connecting rooms are perfect for larger families or groups travelling together.

Please note that Episode Gading Serpong is not a pet-friendly hotel. Guests with service animals should contact the hotel directly to confirm arrangements.

Hotel Facilities in Episode Gading Serpong

Looking for a hotel with top-notch amenities? Episode Gading Serpong boasts a wide range of hotel facilities to ensure a comfortable and enjoyable stay. Whether you're travelling for business or leisure, you'll find everything you need right here.

  • Rooftop Swimming Pool:

    Enjoy a refreshing dip in the rooftop pool with panoramic city views. Open daily from 7:00 AM to 9:00 PM.
  • Fitness Centre:

    Stay in shape at the well-equipped fitness centre. Open 24 hours.
  • On-site Restaurant:

    Indulge in delicious Indonesian and international cuisine at the hotel's restaurant.
  • Meeting Rooms:

    Host your business meetings or events in the hotel's modern meeting rooms.
  • Free Wi-Fi:

    Stay connected with complimentary Wi-Fi throughout the hotel.
  • Kids' Club:

    Keep the little ones entertained at the supervised Kids' Club. Open on weekends and holidays.

Hotel Buffet or Restaurant/Cafe in Episode Gading Serpong

Craving a delicious meal without leaving the hotel? Episode Gading Serpong offers a fantastic hotel buffet and on-site restaurant to satisfy your culinary desires. From local Indonesian specialties to international favourites, there's something to please every palate.

  • The Restaurant:

    Serves a wide variety of Indonesian and international dishes. Open for breakfast, lunch, and dinner.
  • Buffet Breakfast:

    Enjoy a hearty buffet breakfast with a selection of hot and cold dishes. Price: Approximately SGD 25 per person.
  • Lobby Cafe:

    Relax with a cup of coffee or tea and a light snack at the Lobby Cafe.

Don't miss the restaurant's signature dish, Nasi Goreng Episode, a flavorful fried rice dish with a unique blend of spices.

Episode Gading Serpong Airport pickups and How to Book

Need a convenient hotel to airport transfer? Episode Gading Serpong offers airport pick-up services to make your arrival and departure as smooth as possible. Forget the hassle of finding a taxi – simply book your airport transfer in advance.

To book an airport pick-up, contact the hotel directly at least 24 hours before your arrival. Provide your flight details and estimated arrival time. The hotel will arrange for a driver to meet you at the airport. Additional charges may apply.

Nearby MRT Station & Bus Stops

Exploring Tangerang is easy with convenient access to public transportation. Episode Gading Serpong is located near several MRT stations and bus stops, making it a breeze to get around the city.

  • Nearest Bus Stop:

    Summarecon Mal Serpong Bus Stop (500 meters)
  • Nearest MRT Station:

    Currently, there is no operational MRT station in Tangerang. The closest MRT access would be in Jakarta, requiring a connecting bus or train journey.

For bus travel, you can purchase a JakLingko card, which can be used on most public buses in the Greater Jakarta area. These cards are available at convenience stores and bus terminals.

Nearby Attractions for Family / Kid Friendly

Looking for fun nearby activities for the whole family? Tangerang offers a variety of nearby places to go that are perfect for kids of all ages. From theme parks to water parks, there's plenty to keep everyone entertained.

  • Dunia Fantasi (Dufan):

    A popular theme park with thrilling rides and attractions. (Approx. 40 km from hotel, Entry Price: SGD 35)
  • Waterbom Jakarta:

    A water park with slides, pools, and other water-based activities. (Approx. 35 km from hotel, Entry Price: SGD 30)
  • Ocean Park BSD City:

    An ocean-themed park with marine animal shows and exhibits. (Approx. 10 km from hotel, Entry Price: SGD 20)
  • Scientia Square Park (SQP):

    A green space with playgrounds, gardens, and educational exhibits. (Approx. 5 km from hotel, Free entry)
  • Branchsto Equestrian Park:

    Offers horse riding lessons and pony rides for children. (Approx. 8 km from hotel, Price varies depending on activity)

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near Episode Gading Serpong (Tangerang)

Tangerang is a food lover's paradise, with a wide array of nearby dining options to suit every taste and budget. From trendy cafes to authentic local eateries, you'll find plenty of delicious food eatiries near me.

Cafes/Restaurants:

  • Starbucks:

    A popular coffee chain serving a variety of coffee drinks, pastries, and sandwiches.
  • Pizza Hut:

    A well-known pizza restaurant offering a range of pizzas, pasta dishes, and appetizers.
  • HokBen:

    A Japanese fast-food chain serving bento boxes, ramen, and other Japanese dishes.

Local Street Food:

  • Nasi Goreng:

    Indonesian fried rice with various toppings.
  • Satay:

    Grilled meat skewers served with peanut sauce.
  • Gado-Gado:

    Indonesian salad with peanut sauce dressing.
  • Soto Ayam:

    Chicken soup with noodles and vegetables.
  • Ketoprak:

    Tofu, vegetables, and rice noodles with peanut sauce.

Shopping places near Episode Gading Serpong (Tangerang)

Shopaholics rejoice! Tangerang offers a fantastic selection of nearby shopping destinations, from modern malls to traditional markets. Whether you're looking for high-end brands or local souvenirs, you'll find it all here.

  • Summarecon Mal Serpong:

    A large shopping mall with a wide variety of stores, restaurants, and entertainment options.
  • Supermal Karawaci:

    Another popular mall with a diverse range of shops and dining options.
  • TangCity Mall:

    A modern shopping mall with a focus on fashion and lifestyle brands.

Other Places to Stay Near Episode Gading Serpong

If Episode Gading Serpong is fully booked or you're looking for alternative accommodations, Tangerang offers a variety of other hotels to suit different budgets and preferences. From luxury hotels to budget-friendly options, you'll find the perfect place to stay.

Luxury/5-Star Hotels Nearby:

  • The Ritz-Carlton Jakarta, Mega Kuningan:

    Offers luxurious accommodations and exceptional service.
  • Hotel Mulia Senayan, Jakarta:

    A grand hotel with a wide range of amenities and facilities.
  • Shangri-La Hotel, Jakarta:

    A renowned hotel known for its elegant design and impeccable service.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

Four-Star Hotels Nearby:

  • Mercure Serpong Alam Sutera:

    A modern hotel with comfortable rooms and a convenient location.
  • Swiss-Belhotel Serpong:

    Offers stylish accommodations and a range of amenities.
  • Atria Hotel Gading Serpong:

    A well-appointed hotel with a focus on comfort and convenience.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

Three-Star Hotels Nearby:

  • Amaris Hotel Serpong Tangerang:

    A budget-friendly hotel with clean and comfortable rooms.
  • POP! Hotel BSD City Tangerang:

    A colourful and modern hotel with a focus on value.
  • Fame Hotel Gading Serpong:

    Offers affordable accommodations and a convenient location.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Ready to book your stay at Episode Gading Serpong? With its convenient location, comfortable accommodations, and excellent amenities, it's the perfect choice for your next trip to Tangerang. Check hotel availability and make your hotel reservations today!

Don't miss out on the best deals! Book your room booking through Traveloka and enjoy exclusive discounts and promotions. Start planning your Tangerang adventure now!

Explore more options and book cheap hotels in Indonesia or find cheap hotels nearby.

All facilities in Episode Gading Serpong

Swimming Pool Episode Gading Serpong
Swimming Pool
Fitness Center Episode Gading Serpong
Fitness Center
Functional Hall Episode Gading Serpong
Functional Hall
Common Space Episode Gading Serpong
Common Space
Lobby Episode Gading Serpong
Lobby

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • Early Check-in
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Laundry service
  • Luggage storage
  • Multilingual staff

Public Facilities

  • Early check-in
  • Elevator
  • 24-hour room service
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Room service
  • Safety deposit box

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Shower
  • TV

General

  • AC
  • Ballroom
  • Banquet
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area

Nearby Facilities

  • ATM/Banking
  • Gift shop
  • Grocery
  • Hair salon
  • Shops
  • Supermarket

Business Facilities

  • Business center
  • Business facilities
  • Conference room
  • Meeting facilities
  • Projector

Things to Do

  • Fitness center
  • Health club
  • Massage
  • Outdoor pool
  • Spa

Food and Drinks

  • Bar
  • Breakfast
  • Buffet breakfast

Transportation

  • Secure parking
  • Valet parking (surcharge)

Accessibilty

  • Accessible bathroom
  • Accessible parking

Family-friendly Facilities

  • Children pool

Sports and Recreations

  • Fitness center

Kids and Pets

  • CRIBS

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Episode Gading Serpong

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card, Reservation Voucher. The required documents can be in the form of soft copy.

Facility

Gym, Lobby, Spa, Restaurant / Bar, Swimming Pool open for limited number of guests per day from 1-2-2024 to 31-5-2025.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Episode Gading Serpong
320
Number of floors in Episode Gading Serpong
28
Another facilities in Episode Gading Serpong
Bellhop, Concierge, Doorman, Early Check-in, Front desk

Frequently asked question in Episode Gading Serpong

What are available facilities at Episode Gading Serpong?
There are top facilites at Episode Gading Serpong such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Episode Gading Serpong?
The standard check-in time at Episode Gading Serpong is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Episode Gading Serpong provide breakfast?
Yes, Episode Gading Serpong provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Episode Gading Serpong
Episode Gading Serpong has a 4.0-star rating.
How many floors does Episode Gading Serpong have?
Episode Gading Serpong has 28.
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More Reviews from Other Guests in Episode Gading Serpong

Traveloka (1,501)
Other sources (34)
9.2
Exceptional
From 1,501 reviews
Provided by travelers on
Cleanliness

9.3

Room Comfort

9.3

Meal

9.1

Location

9.3

Service and Facilites

9.3

People often mention about Episode Gading Serpong
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Staff Friendliness (185)
Ambiance (174)
Bedroom (167)
Taste (153)
Variety (153)
Bathroom (148)
Room Space (144)
Accessibility (136)
Family Friendly (136)
Hotel Area (136)
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Traveler Reviews Episode Gading Serpong

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
Always pleasant staying here.
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Accommodation's Reply
17 Oct 2025
Dear Mr/s, Thank you for your continued trust in Episode Gading Serpong! We're delighted to hear that staying with us is always a pleasant experience. Looking forward to welcoming you back again soon! Sincerely, Muhamad Viktor A Sin General Manager
Iwan S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
The hotel is very good for staying with family.. just the TV please upgrade to a new one😀
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Accommodation's Reply
17 Oct 2025
Dear Mr. Ivan, Thank you very much for your positive review! We are very glad that you and your family enjoyed your stay at Episod Gading Serpong. Regarding your comments regarding the TV, we will pass them on to the relevant team for future improvements. We look forward to welcoming you and your family back again soon! Best regards, Muhammad Victor Berdoza, General Manager
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D***y
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 day(s) ago
Good facilities and good location, only the variety of food needs to be increased.
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Accommodation's Reply
17 Oct 2025
Dear Ladies/Gentlemen, Thank you for your review and for taking the time to write a review! We are delighted that you enjoyed our facilities and location. Your comments on the variety of food are highly appreciated and we will take them into consideration to further improve our service quality in the future. We look forward to welcoming you back to Episod Gading Serpong! Best regards, Muhammad Victor Berdoza, General Manager
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
Room is clean and tidy. Love staying here with good food. However, the shampoo has a bad smell and the bottle is broken. Other than that, all is good.
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Accommodation's Reply
17 Oct 2025
Dear Mr/s, Thank you for taking the time to share your feedback! We're so glad to hear that you enjoyed the cleanliness of the room and the food. We sincerely apologize for the issue with the shampoo bottle and its smell. We'll make sure to address this immediately to ensure a better experience for future guests. We truly appreciate your understanding, and we hope to welcome you back soon for another great stay! Sincerely, Muhamad Viktor A Sin General Manager
H***o
icon-Transit
Transit
icon-origin-TRAVELOKA
9.3
/10
Reviewed 6 day(s) ago
If you stay here, don't choose room number 5, because there is a pillar in the room, so the room feels narrower.
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L***r
icon-Leisure
Leisure
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9.4
/10
Reviewed 2 week(s) ago
Friendly staff, responsive check in, very comfortable sleep...
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Accommodation's Reply
09 Oct 2025
Dear Sir/Madam, Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Sincerely, Muhamad Viktor a sin. General Manager
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R***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
From the moment you enter the hotel, you are greeted by friendly security, the check-in process is assisted, and the experience of staying here is very impressive... The best, yes.
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Accommodation's Reply
09 Oct 2025
Dear Sir/Madam, Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Sincerely, Muhamad Viktor a sin. General Manager
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel staff is very friendly, although at the beginning of booking the Customer Service was less helpful when booking a hotel room because the price was different between Traveloka and the hotel, but finally my room was upgraded by the hotel. Thanks Episode ☺️
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+2
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Accommodation's Reply
06 Oct 2025
Dear Sir/Madam, Thank you very much for your review! We are very happy to hear that you were satisfied with the friendly service from our staff during your stay at Episode Gading Serpong. We also apologize for any inconvenience you experienced regarding the price difference during your booking. We appreciate your understanding, and were happy to upgrade your room. We hope your next experience will be more enjoyable, and we look forward to welcoming you back to Episode Gading Serpong! Best regards, Muhamad Viktor a sin. General Manager
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Putri
icon-Leisure
Leisure
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10.0
/10
Reviewed 2 week(s) ago
Always want to come back here... 🥰🥰🥰
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Accommodation's Reply
09 Oct 2025
Dear Mrs. Putri r a, Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Sincerely, Muhamad Viktor a sin. General Manager
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Clean & comfortable hotel, complete facilities and close to the center of BSD
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Accommodation's Reply
04 Oct 2025
Dear Sir/Madam, Thank you for your kind review of our hotel. We are delighted that you enjoyed your stay and we hope to see you again soon. Sincerely, Muhamad Viktor a sin. General Manager.
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H***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The service is good, the food is also very delicious, the view is also good.
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Accommodation's Reply
03 Oct 2025
Dear Sir/Madam, Thank you for your kind review of our hotel. We are delighted that you enjoyed your stay and we hope to see you again soon. Sincerely, Muhamad Viktor a sin. General Manager.
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M***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
the road to the parking lot is very narrow
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Accommodation's Reply
29 Sep 2025
Dear Sir/Madam, Thank you for your feedback! We appreciate your comments regarding the road to the parking area. We will immediately evaluate the situation and find a solution for our guests' convenience. We hope you continue to enjoy your stay at Episode Gading Serpong, and we look forward to welcoming you back on your next visit. Best regards, Muhamad Viktor a sin. General Manager
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Ali M.
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel is clean, the staff is friendly. The breakfast is amazing, there are many choices. Even though the hotel price is more expensive, but... so.... okay, great.... the staff are friendly...
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Accommodation's Reply
29 Sep 2025
Dear Mr. Ali M, Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Sincerely, Muhamad Viktor a sin. General Manager
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Ali M.
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel was clean, comfortable, and friendly, and the breakfast was incredibly varied. For the price, bravo Episode.
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Accommodation's Reply
29 Sep 2025
Dear Mr. Ali M, Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Sincerely, Muhamad Viktor a sin. General Manager
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The staff is friendly, the service is fast, and the place is just like the photos. It was a pleasant experience to be here.
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+2
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Accommodation's Reply
29 Sep 2025
Dear Sir/Madam, Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Sincerely, Muhamad Viktor a sin. General Manager
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Selina S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The room with 3 single beds is very large and long, there is a sofa and a bathtub so the facilities are really maximized.
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Accommodation's Reply
25 Sep 2025
Dear Ms. Selina, Thank you for your kind review of our hotel. We are delighted that you enjoyed your stay and we hope to see you again soon. Sincerely, Muhamad Viktor a sin. General Manager
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o***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Great experience for a quick staycation
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Accommodation's Reply
25 Sep 2025
Dear Mr/s, Thank you for your great review of Episode Gading Serpong! We are glad that you enjoyed your stay with us and We hope to see you again very soon. Sincerely, Muhamad Viktor A Sin General Manager
S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
Nice and comfy with prime location. But i think the food taste on bfast buffet can be improved better
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Accommodation's Reply
25 Sep 2025
Dear Mr/s, Thank you for your valuable feedback! We're glad to hear you found your stay at Episode Gading Serpong nice and comfortable, and that you appreciated our prime location. We also appreciate your input on the breakfast buffet — your comments help us improve, and we’ll certainly share this with our culinary team for further enhancement. We hope to welcome you back soon for an even better experience! Sincerely, Muhamad Viktor A Sin General Manager
Y***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The check-in & check-out process was fast, the staff were friendly, my first experience staying here, the room was comfortable and clean.
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Accommodation's Reply
25 Sep 2025
Dear Sir/Madam, Thank you for your positive review! We're delighted to hear that the check-in and check-out process went smoothly, and that our team was able to provide friendly service. We're also very pleased to know that your first stay at Episode Gading Serpong was comfortable and that our room met your expectations in terms of cleanliness. We look forward to welcoming you back on your next visit! Best regards, Muhamad Viktor a sin. General Manager
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Rohmah h.
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Staycation
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8.4
/10
Reviewed 4 week(s) ago
When I wanted to check in, I made a mistake because I had to go up to the 13th floor. Then, the staff didn't give me clear directions downstairs. As a result, I got lost. Furthermore, the hotel was quiet, so it was a bit creepy because there were no clear directions on each floor. The breakfast was quite good, although there wasn't much variety.
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Accommodation's Reply
18 Sep 2025
Dear Ms. Rohmah, Thank you for taking the time to review your experience at Episode Gading Serpong. We greatly appreciate your feedback. We apologize for any inconvenience you experienced during check-in, particularly due to the lack of clear guidance from our staff. We will immediately review our check-in procedures to make them more understandable and ensure that staff can provide clearer information to guests. We are also pleased to hear that you enjoyed our breakfast, although the variety we offered did not fully meet your expectations. We will continue to strive to improve the quality and variety of our menu in the future. Once again, thank you for your feedback. We look forward to welcoming you back to Episode Gading Serpong and providing you with an even better experience. Best regards, Muhamad Viktor a sin. General Manager
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Restaurant 4 Episode Gading Serpong

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