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favehotel Rungkut Surabaya
Hotels
All-star Accommodation
8.4
/10
Very Good
12,516 reviews
What Guests Say About Their Stay
Staff Friendliness (262)
Bedroom (211)
Ambiance (208)
Accessibility (184)
Guest
10.0
/ 10
Everything was perfect, nothing to complain about!
The breakfast buffet had the most variety I have seen so far, and for really cheap as well.
Mohamad D. k.
9.7
/ 10
very comfortable for resting or doing office work, very satisfied
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rizki k. i.
10.0
/ 10
The staff was friendly. I arrived in the middle of the night and they were still kind, welcoming, and welcoming. I'll definitely be back on my next trip; the facilities are complete and adequate.
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M***d
10.0
/ 10
Staying at favehotel provides a pleasant experience. The rooms are clean, tidy, and comfortable for relaxing after a long day of activities. The hotel staff is very friendly and responsive to guest needs, creating a positive impression of service. Its strategic location, close to the city center, culinary attractions, and transportation access, makes for easy travel. The hotel's facilities are also quite comprehensive, including a restaurant and parking area, as well as smooth Wi-Fi access. The hotel's modern yet simple atmosphere makes for a more practical and enjoyable stay. It's perfect for business trips or short getaways with family or friends.
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Lea R.
10.0
/ 10
The restaurant food is delicious, the staff are friendly, the room is clean, comfortable, there are family rooms, if I go to Surabaya I will definitely come here again
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In the Area
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Jalan Raya Kalirungkut No. 23 - 25 , Rungkut, Surabaya, Jawa Timur, Indonesia, 60293
Main Facilities
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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in favehotel Rungkut Surabaya
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Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
What's around favehotel Rungkut Surabaya
Jalan Raya Kalirungkut No. 23 - 25 , Rungkut, Surabaya, Jawa Timur, Indonesia, 60293
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Discover More About favehotel Rungkut Surabaya
Location
favehotel Rungkut Surabaya is located in area / city Rungkut.
About favehotel Rungkut Surabaya
For you, travelers who wish to travel comfortably on a budget, favehotel Rungkut Surabaya is the perfect place to stay that provides decent facilities as well as great services.
From business event to corporate gathering, favehotel Rungkut Surabaya provides complete services and facilities that you and your colleagues need.
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at favehotel Rungkut Surabaya.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from favehotel Rungkut Surabaya exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
favehotel Rungkut Surabaya is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, favehotel Rungkut Surabaya is the right place to stay.
All facilities in favehotel Rungkut Surabaya
Swimming Pool
Functional Hall
Lobby
Bedroom
In-room Bathroom
Public Facilities
- Parking
- Elevator
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
Hotel Services
- Bellhop
- Concierge
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Multilingual staff
- Newspaper in lobby
- Tours
Nearby Facilities
- ATM/Banking
- Beauty salon
- Gift shop
- Grocery
- Hair salon
- Laundry
- Shops
- Supermarket
Food and Drinks
- A la carte dinner
- A la carte lunch
- Breakfast
- Buffet breakfast
- Vegetarian meal
In-room Facilities
- Cable TV
- Desk
- In-room safe
- Shower
- TV
General
- AC
- Banquet
- Connecting rooms
- Smoking area
Accessibilty
- Accessibility equipment
- Accessible bathroom
- Wheelchair accessible
Business Facilities
- Computer station
- Meeting facilities
- Projector
Transportation
- Car rental
- Valet parking
Connectivity
- LAN Internet
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in favehotel Rungkut Surabaya
Important Note
In relation with the Mayor of Surabaya's instruction letter to stop the spread of Covid-19 virus, hotel guests from outside Surabaya who plan to stay for more than 3 days (2 nights) are required to show negative swab/RT-PCR test result upon check in.
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Minimum Age Policy
Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
General Information
Popular Facilities | AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at favehotel Rungkut Surabaya | 173 |
Number of floors in favehotel Rungkut Surabaya | 9 |
Another facilities in favehotel Rungkut Surabaya | Breakfast restaurant, Dinner restaurant, Lunch restaurant, Room service, Safety deposit box |
Frequently asked question in favehotel Rungkut Surabaya
What are available facilities at favehotel Rungkut Surabaya?
There are top facilites at favehotel Rungkut Surabaya such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at favehotel Rungkut Surabaya?
The standard check-in time at favehotel Rungkut Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00
Does favehotel Rungkut Surabaya provide breakfast?
Yes, favehotel Rungkut Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of favehotel Rungkut Surabaya
favehotel Rungkut Surabaya has a 3.0-star rating.
How many floors does favehotel Rungkut Surabaya have?
favehotel Rungkut Surabaya has 9.
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More Reviews from Other Guests in favehotel Rungkut Surabaya
Overall Ratings & Reviews favehotel Rungkut Surabaya
Traveloka (12,467)
Other sources (49)
8.4
Very Good
From 12,467 reviews
Provided by travelers on
Cleanliness
8.5
Room Comfort
8.4
Meal
8.2
Location
8.4
Service and Facilites
8.5
People often mention about favehotel Rungkut Surabaya
All
Staff Friendliness (152)
Ambiance (139)
Bedroom (138)
Taste (112)
Accessibility (110)
Hotel Area (110)
Bathroom (105)
Family Friendly (102)
Variety (100)
Surroundings (95)
Sort by
Most Recent
Format
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Preferences
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Traveler Reviews favehotel Rungkut Surabaya
Number of reviews per page
20
40
Customer reviews
A***n
Staycation
10.0
/10
Reviewed 4 day(s) ago
The hotel staff is friendly and the food is also delicious.
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BH
Budi H. L.
Business
8.5
/10
Reviewed 5 day(s) ago
The location is good if you need to be in the area. The front desk staff was friendly and prompt, and check-in and check-out were easy and smooth. Breakfast was quite varied, and for a 3-star hotel, it was more than adequate.
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H***i
9.4
/10
Reviewed 6 day(s) ago
Hotel sales are suitable for sales in Surabaya and surrounding areas.
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Accommodation's Reply
11 Nov 2025
Dear Valued Guest, Thank you for choosing Favehotel Rungkut Surabaya for your travel and shopping in Surabaya and surrounding areas and thank you for sharing your valuable feedback. We are very pleased that you were satisfied with your stay and the hotel's location. We look forward to welcoming you back again, whether for business or leisure. Should you have any questions or would like to receive special offers for your next stay, please do not hesitate to contact us. Favehotel Rungkut Surabaya Manager Santi Manurang
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S***n
10.0
/10
Reviewed 2 week(s) ago
The staff and security were friendly. The breakfast was complete and delicious. Overall, I was satisfied.
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Accommodation's Reply
11 Nov 2025
Dear Valued Guest, Thank you very much for your positive review. We are very glad that you were satisfied with the friendliness and safety of our staff, and that you were satisfied with our breakfast. Your comments and compliments are a great encouragement to the entire favehotel Rungkut Surabaya team as they continue to strive to provide the best service to all our guests. We look forward to welcoming you back again soon! Best regards, Santi Manurang Hotel Manager Favehotel Rungkut Surabaya
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1***4
Staycation
8.5
/10
Reviewed 2 week(s) ago
Reliable staff, ready to help and make it easier for customers when checking in and checking out.
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Accommodation's Reply
11 Nov 2025
Dear Valued Guest, Thank you very much for taking the time to share your memorable experience at Favehotel Rungkut Surabaya. We are delighted to know that our team was reliable and able to assist and facilitate your check-in and check-out. Reviews like these are a great motivation for all our team to continue to provide the best service to all our guests. We hope to welcome you back soon for an even more wonderful experience. Best regards, Santi Manurang Hotel Manager Favehotel Rungkut Surabaya
See original
H***k
Staycation
6.0
/10
Reviewed 2 week(s) ago
I think this hotel is budget-friendly. It's centrally located on the outskirts of town.
However, there are a few things to consider. This hotel doesn't regularly change the sheets and pillowcases. Imagine if the previous occupant had an illness. This poses a risk of spreading disease. I've had a UV scan and found a lot of bacteria and mold. This wouldn't happen if the sheets, blanket, and pillowcase were always fresh.
The bottom line is that the sheets, pillowcases, and blankets you'll be staying in were used by the previous occupant, whose health is uncertain.
Read More
See original
1 people find it helpful
Accommodation's Reply
11 Nov 2025
Dear Valued Guest, Thank you for taking the time to share your experience at Favehotel Rungkut Surabaya. We appreciate your feedback which will be of great help in continuously improving our service quality. We apologize for any inconvenience this may cause. Please be informed that all bed linens, pillowcases, and blankets will be changed and laundered after each bedsheet change in accordance with the sanitation standards and operating procedures in place at Archipelago International. However, we appreciate your attention to cleanliness and will forward this feedback to our housekeeping team for a thorough inspection to ensure that all bed linens are always clean and hygienic before being used. Thank you once again for your feedback and we look forward to welcoming you back again with even better experiences in the future. Sincerely, Santi Manurang Hotel Manager Favehotel Rungkut Surabaya
See original
h***m
9.7
/10
Reviewed 2 week(s) ago
Great breakfast
Clean rooms
Guaranteed security
Friendly staff
See original
1 people find it helpful
Accommodation's Reply
11 Nov 2025
Dear Valued Guest, Thank you for taking the time to write a positive review of FaveHotel Rungkut Surabaya. We are delighted that you enjoyed our breakfast, found our room clean and comfortable, and felt safe and secured by our team. These reviews are a driving force behind our continued commitment to providing the best service to all our guests. We look forward to welcoming you back to FaveHotel Rungkut Surabaya soon. Best regards, Santi Manurang Hotel Manager FaveHotel Rungkut Surabaya
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S***L
Leisure
9.7
/10
Reviewed 2 week(s) ago
The staff are all friendly, I feel like a queen☺..
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Accommodation's Reply
11 Nov 2025
Dear Valued Guest, Thank you so much for your positive review! We are delighted to know that your warm service from our team made you feel like a queen during your stay at Favehotel Rungkut Surabaya. Guest satisfaction and comfort are our top priority, and comments like these inspire our entire team to continue to strive for the best in service. We look forward to welcoming you back again for a delightful stay! Best regards, Santi Manurang Hotel Manager Favehotel Rungkut Surabaya
See original
HP
HAMRIA P.
9.7
/10
Reviewed 2 week(s) ago
Hotel staff are friendly, fast in service
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Accommodation's Reply
11 Nov 2025
Dear Ms. Hamria, Thank you very much for your warm review. We are very glad that you were satisfied with the friendly and attentive service of our staff. Your comments will be the driving force for all staff at Favehotel Rungkut Surabaya to continue to strive to provide the best service to all guests. We hope to welcome you back again soon and wish you an even more enjoyable stay. Best regards, Santi Manurang Manager Favehotel Rungkut Surabaya
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mn
merryana n.
8.5
/10
Reviewed 3 week(s) ago
I subscribe here every time I go to Surabaya
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Accommodation's Reply
11 Nov 2025
Dear Ms. Merryana, Thank you very much for your trust and for being a loyal guest of Favehotel Rungkut Surabaya. Every time you visit this city, we are very pleased to know that you always choose us as your accommodation. Your support and loyalty are a great motivation for all our team to continue to provide the best service. We sincerely hope that we will have the opportunity to welcome you back on your next visit and hope that every stay will be comfortable and enjoyable. Sincerely, Santi Manurang Hotel Manager Favehotel Rungkut Surabaya
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A***a
Business
8.5
/10
Reviewed 3 week(s) ago
the foods, rooms and other were incredible! thank you fave hotel 🥰
Find this review helpful?
Accommodation's Reply
11 Nov 2025
Dear value guests,
Thank you very much for your kind words!
We're delighted to know that you enjoyed our foods, rooms, and overall service. Your appreciation truly motivates our team to keep delivering the best experience for all our guests.
We look forward to welcoming you back soon at favehotel Rungkut Surabaya for another pleasant stay
Warm regards,
Santi Manurung
Hotel Manager
favehotel Rungkut Surabaya
V***Y
9.4
/10
Reviewed 3 week(s) ago
friendly, clean, quiet and comfortable
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Accommodation's Reply
11 Nov 2025
Dear Valued Guest, Thank you very much for your positive review. We are delighted to know that our friendly service, clean rooms and peaceful and comfortable atmosphere made a wonderful impression on you during your stay at Favehotel Rungkut Surabaya. We will continue to strive to maintain and improve the quality of our services to ensure that every visit is always memorable. We do hope to welcome you back again in the future. Best regards, Santi Manurang Hotel Manager Favehotel Rungkut Surabaya
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F***i
Leisure
8.5
/10
Reviewed 3 week(s) ago
It's not bad, but it's a shame the location is far away
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Accommodation's Reply
11 Nov 2025
Dear Valued Guest, Thank you for taking the time to share your review and choosing to stay at Favehotel Rungkut Surabaya. We are very glad that you enjoyed your stay. We understand that our location may be a bit far from the city center, but we hope that the comfort of our rooms, friendliness of our staff and facilities will make your stay a memorable one. We do hope to welcome you back again soon and hope that we can provide you with an even better experience. Sincerely, Santi Manurang Hotel Manager Favehotel Rungkut Surabaya
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MD
Mohamad D. k.
Business
9.7
/10
Reviewed 4 week(s) ago
very comfortable for resting or doing office work, very satisfied
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Accommodation's Reply
11 Nov 2025
Dear Mr. Mohammad D.K., Thank you for your positive review. We are very glad that you enjoyed your stay at Favehotel Rungkut Surabaya. Your satisfaction is our driving force for continuous improvement. We hope to welcome you back again soon. Best regards, Santi Manurang Manager Favehotel Rungkut Surabaya
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I***I
Business
8.1
/10
Reviewed 4 week(s) ago
The hotel location is suitable for families who bring their own vehicles and the hotel location is quite calming, but it is difficult to find food and if you walk quite far, ordering GoFood will incur additional parking fees.
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Accommodation's Reply
11 Nov 2025
Dear Valued Guest, Thank you for taking the time to share your experience at Favehotel Rungkut Surabaya. We are delighted that you enjoyed our location and peaceful atmosphere. We understand the challenges you may face regarding on-site dining options. For your information, our hotel features Lime Restaurant, which serves a wide variety of food and beverages. We also offer room service so you can enjoy a meal without leaving the hotel. We hope that on your next visit, you will consider these features to make your stay even more comfortable. Your feedback is very important to us and we are committed to continuously improving the comfort of all our guests. We look forward to welcoming you back in the future for an even more satisfying experience. Sincerely, Santi Manurang Hotel Manager Favehotel Rungkut Surabaya
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Imaniar
Staycation
9.4
/10
Reviewed 4 week(s) ago
Overall it was comfortable, but the bathroom floor in the shower area was very slippery and there were small animals on the bathroom mat and the refrigerator didn't work properly.
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Accommodation's Reply
11 Nov 2025
Dear Mr. Imanir A.H., Thank you for taking the time to share your experience at Favehotel Rungkut Surabaya. We are delighted to hear that you had a comfortable stay overall. However, we apologize for any inconveniences you experienced such as the slippery bathroom floor, small insects on the doormat, and the non-working refrigerator. We have forwarded your comments to our housekeeping and engineering teams for immediate investigation and repair to prevent any similar incidents from occurring in the future. We sincerely appreciate your thoughtfulness and feedback, which will help us to continuously improve our service quality. We look forward to welcoming you back for an even better experience on your next visit. Sincerely, Santi Manurang Hotel Manager Favehotel Rungkut Surabaya
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Verified Traveler
Transit
8.5
/10
Reviewed 4 week(s) ago
Friendly hotel staff, safe environment, clean rooms, hotel standards
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1 people find it helpful
Accommodation's Reply
21 Oct 2025
Dear Valued Guest, Thank you for your positive review and for choosing Favehotel Rungkut Surabaya as your accommodation. We are very glad that you were impressed with the friendliness of our staff, the cleanliness of our rooms and the safe environment of our hotel. Your feedback is a driving force for us to continue striving to provide the best service according to Favehotel's standards. We hope to welcome you back soon for an even more memorable stay. Best regards, Santi Manurang Hotel Manager
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Verified Traveler
Transit
10.0
/10
Reviewed 4 week(s) ago
Even though check-in was late at night, the receptionist was always on hand, and when we needed additional toiletries, they responded quickly. Breakfast was varied and the taste was just right.
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Accommodation's Reply
21 Oct 2025
We would like to thank all our valued guests for being satisfied with the service of our team. We appreciate the warmth and friendliness of our receptionists, the prompt response to requests for additional amenities, and the delicious and filling breakfast. Your comments and compliments are the driving force behind us to provide the best service to all our guests. We hope to welcome you again soon at favehotel Rungkut Surabaya! Thank you! Mr. Santi Manurang, Hotel Manager
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R***a
Staycation
10.0
/10
Reviewed 4 week(s) ago
Nice experience with Humble crew & Soundproof was amazing
1 people find it helpful
Accommodation's Reply
21 Oct 2025
Dear valued guest,
Thank you for your positive review. We are delighted to hear that you had a pleasant experience with our friendly team and were satisfied with the soundproofing of our rooms.
The entire favehotel Rungkut Surabaya team strives to provide the best service to ensure every guest has a comfortable and memorable stay. We look forward to welcoming you back on your next visit!
Sincerely,
Santi Manurung
Hotel Manager
MS
Mulyana S.
Business
9.7
/10
Reviewed 4 week(s) ago
Very nice...!!! Close to work.
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Accommodation's Reply
21 Oct 2025
Dear Ms. Mulyana S., Thank you very much for your positive review and rating! We are very glad that you enjoyed your stay at Favehotel Rungkut Surabaya and that our location is close to your workplace. We look forward to welcoming you back again and will continue to provide the best service. Best regards, Santi Manurang Hotel Manager
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Number of reviews per page
20
40
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Overall Ratings & Reviews favehotel Rungkut Surabaya
Traveloka (12,467)
Other sources (49)
8.4
Very Good
From 12,467 reviews
Provided by travelers on
Cleanliness
8.5
Room Comfort
8.4
Meal
8.2
Location
8.4
Service and Facilites
8.5
People often mention about favehotel Rungkut Surabaya
All
Staff Friendliness (152)
Ambiance (139)
Bedroom (138)
Taste (112)
Accessibility (110)
Hotel Area (110)
Bathroom (105)
Family Friendly (102)
Variety (100)
Surroundings (95)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews favehotel Rungkut Surabaya
Number of reviews per page
20
40
Customer reviews
A***n
Staycation
10.0
/10
Reviewed 4 day(s) ago
The hotel staff is friendly and the food is also delicious.
See original
Find this review helpful?
BH
Budi H. L.
Business
8.5
/10
Reviewed 5 day(s) ago
The location is good if you need to be in the area. The front desk staff was friendly and prompt, and check-in and check-out were easy and smooth. Breakfast was quite varied, and for a 3-star hotel, it was more than adequate.
See original
Find this review helpful?
H***i
9.4
/10
Reviewed 6 day(s) ago
Hotel sales are suitable for sales in Surabaya and surrounding areas.
See original
Find this review helpful?
Accommodation's Reply
11 Nov 2025
Dear Valued Guest, Thank you for choosing Favehotel Rungkut Surabaya for your travel and shopping in Surabaya and surrounding areas and thank you for sharing your valuable feedback. We are very pleased that you were satisfied with your stay and the hotel's location. We look forward to welcoming you back again, whether for business or leisure. Should you have any questions or would like to receive special offers for your next stay, please do not hesitate to contact us. Favehotel Rungkut Surabaya Manager Santi Manurang
See original
S***n
10.0
/10
Reviewed 2 week(s) ago
The staff and security were friendly. The breakfast was complete and delicious. Overall, I was satisfied.
See original
Find this review helpful?
Accommodation's Reply
11 Nov 2025
Dear Valued Guest, Thank you very much for your positive review. We are very glad that you were satisfied with the friendliness and safety of our staff, and that you were satisfied with our breakfast. Your comments and compliments are a great encouragement to the entire favehotel Rungkut Surabaya team as they continue to strive to provide the best service to all our guests. We look forward to welcoming you back again soon! Best regards, Santi Manurang Hotel Manager Favehotel Rungkut Surabaya
See original
1***4
Staycation
8.5
/10
Reviewed 2 week(s) ago
Reliable staff, ready to help and make it easier for customers when checking in and checking out.
See original
Find this review helpful?
Accommodation's Reply
11 Nov 2025
Dear Valued Guest, Thank you very much for taking the time to share your memorable experience at Favehotel Rungkut Surabaya. We are delighted to know that our team was reliable and able to assist and facilitate your check-in and check-out. Reviews like these are a great motivation for all our team to continue to provide the best service to all our guests. We hope to welcome you back soon for an even more wonderful experience. Best regards, Santi Manurang Hotel Manager Favehotel Rungkut Surabaya
See original
H***k
Staycation
6.0
/10
Reviewed 2 week(s) ago
I think this hotel is budget-friendly. It's centrally located on the outskirts of town.
However, there are a few things to consider. This hotel doesn't regularly change the sheets and pillowcases. Imagine if the previous occupant had an illness. This poses a risk of spreading disease. I've had a UV scan and found a lot of bacteria and mold. This wouldn't happen if the sheets, blanket, and pillowcase were always fresh.
The bottom line is that the sheets, pillowcases, and blankets you'll be staying in were used by the previous occupant, whose health is uncertain.
Read More
See original
1 people find it helpful
Accommodation's Reply
11 Nov 2025
Dear Valued Guest, Thank you for taking the time to share your experience at Favehotel Rungkut Surabaya. We appreciate your feedback which will be of great help in continuously improving our service quality. We apologize for any inconvenience this may cause. Please be informed that all bed linens, pillowcases, and blankets will be changed and laundered after each bedsheet change in accordance with the sanitation standards and operating procedures in place at Archipelago International. However, we appreciate your attention to cleanliness and will forward this feedback to our housekeeping team for a thorough inspection to ensure that all bed linens are always clean and hygienic before being used. Thank you once again for your feedback and we look forward to welcoming you back again with even better experiences in the future. Sincerely, Santi Manurang Hotel Manager Favehotel Rungkut Surabaya
See original
h***m
9.7
/10
Reviewed 2 week(s) ago
Great breakfast
Clean rooms
Guaranteed security
Friendly staff
See original
1 people find it helpful
Accommodation's Reply
11 Nov 2025
Dear Valued Guest, Thank you for taking the time to write a positive review of FaveHotel Rungkut Surabaya. We are delighted that you enjoyed our breakfast, found our room clean and comfortable, and felt safe and secured by our team. These reviews are a driving force behind our continued commitment to providing the best service to all our guests. We look forward to welcoming you back to FaveHotel Rungkut Surabaya soon. Best regards, Santi Manurang Hotel Manager FaveHotel Rungkut Surabaya
See original
S***L
Leisure
9.7
/10
Reviewed 2 week(s) ago
The staff are all friendly, I feel like a queen☺..
See original
Find this review helpful?
Accommodation's Reply
11 Nov 2025
Dear Valued Guest, Thank you so much for your positive review! We are delighted to know that your warm service from our team made you feel like a queen during your stay at Favehotel Rungkut Surabaya. Guest satisfaction and comfort are our top priority, and comments like these inspire our entire team to continue to strive for the best in service. We look forward to welcoming you back again for a delightful stay! Best regards, Santi Manurang Hotel Manager Favehotel Rungkut Surabaya
See original
HP
HAMRIA P.
9.7
/10
Reviewed 2 week(s) ago
Hotel staff are friendly, fast in service
See original
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Accommodation's Reply
11 Nov 2025
Dear Ms. Hamria, Thank you very much for your warm review. We are very glad that you were satisfied with the friendly and attentive service of our staff. Your comments will be the driving force for all staff at Favehotel Rungkut Surabaya to continue to strive to provide the best service to all guests. We hope to welcome you back again soon and wish you an even more enjoyable stay. Best regards, Santi Manurang Manager Favehotel Rungkut Surabaya
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mn
merryana n.
8.5
/10
Reviewed 3 week(s) ago
I subscribe here every time I go to Surabaya
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Accommodation's Reply
11 Nov 2025
Dear Ms. Merryana, Thank you very much for your trust and for being a loyal guest of Favehotel Rungkut Surabaya. Every time you visit this city, we are very pleased to know that you always choose us as your accommodation. Your support and loyalty are a great motivation for all our team to continue to provide the best service. We sincerely hope that we will have the opportunity to welcome you back on your next visit and hope that every stay will be comfortable and enjoyable. Sincerely, Santi Manurang Hotel Manager Favehotel Rungkut Surabaya
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A***a
Business
8.5
/10
Reviewed 3 week(s) ago
the foods, rooms and other were incredible! thank you fave hotel 🥰
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Accommodation's Reply
11 Nov 2025
Dear value guests,
Thank you very much for your kind words!
We're delighted to know that you enjoyed our foods, rooms, and overall service. Your appreciation truly motivates our team to keep delivering the best experience for all our guests.
We look forward to welcoming you back soon at favehotel Rungkut Surabaya for another pleasant stay
Warm regards,
Santi Manurung
Hotel Manager
favehotel Rungkut Surabaya
V***Y
9.4
/10
Reviewed 3 week(s) ago
friendly, clean, quiet and comfortable
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Accommodation's Reply
11 Nov 2025
Dear Valued Guest, Thank you very much for your positive review. We are delighted to know that our friendly service, clean rooms and peaceful and comfortable atmosphere made a wonderful impression on you during your stay at Favehotel Rungkut Surabaya. We will continue to strive to maintain and improve the quality of our services to ensure that every visit is always memorable. We do hope to welcome you back again in the future. Best regards, Santi Manurang Hotel Manager Favehotel Rungkut Surabaya
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F***i
Leisure
8.5
/10
Reviewed 3 week(s) ago
It's not bad, but it's a shame the location is far away
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Accommodation's Reply
11 Nov 2025
Dear Valued Guest, Thank you for taking the time to share your review and choosing to stay at Favehotel Rungkut Surabaya. We are very glad that you enjoyed your stay. We understand that our location may be a bit far from the city center, but we hope that the comfort of our rooms, friendliness of our staff and facilities will make your stay a memorable one. We do hope to welcome you back again soon and hope that we can provide you with an even better experience. Sincerely, Santi Manurang Hotel Manager Favehotel Rungkut Surabaya
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MD
Mohamad D. k.
Business
9.7
/10
Reviewed 4 week(s) ago
very comfortable for resting or doing office work, very satisfied
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Accommodation's Reply
11 Nov 2025
Dear Mr. Mohammad D.K., Thank you for your positive review. We are very glad that you enjoyed your stay at Favehotel Rungkut Surabaya. Your satisfaction is our driving force for continuous improvement. We hope to welcome you back again soon. Best regards, Santi Manurang Manager Favehotel Rungkut Surabaya
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I***I
Business
8.1
/10
Reviewed 4 week(s) ago
The hotel location is suitable for families who bring their own vehicles and the hotel location is quite calming, but it is difficult to find food and if you walk quite far, ordering GoFood will incur additional parking fees.
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Accommodation's Reply
11 Nov 2025
Dear Valued Guest, Thank you for taking the time to share your experience at Favehotel Rungkut Surabaya. We are delighted that you enjoyed our location and peaceful atmosphere. We understand the challenges you may face regarding on-site dining options. For your information, our hotel features Lime Restaurant, which serves a wide variety of food and beverages. We also offer room service so you can enjoy a meal without leaving the hotel. We hope that on your next visit, you will consider these features to make your stay even more comfortable. Your feedback is very important to us and we are committed to continuously improving the comfort of all our guests. We look forward to welcoming you back in the future for an even more satisfying experience. Sincerely, Santi Manurang Hotel Manager Favehotel Rungkut Surabaya
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Imaniar
Staycation
9.4
/10
Reviewed 4 week(s) ago
Overall it was comfortable, but the bathroom floor in the shower area was very slippery and there were small animals on the bathroom mat and the refrigerator didn't work properly.
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Accommodation's Reply
11 Nov 2025
Dear Mr. Imanir A.H., Thank you for taking the time to share your experience at Favehotel Rungkut Surabaya. We are delighted to hear that you had a comfortable stay overall. However, we apologize for any inconveniences you experienced such as the slippery bathroom floor, small insects on the doormat, and the non-working refrigerator. We have forwarded your comments to our housekeeping and engineering teams for immediate investigation and repair to prevent any similar incidents from occurring in the future. We sincerely appreciate your thoughtfulness and feedback, which will help us to continuously improve our service quality. We look forward to welcoming you back for an even better experience on your next visit. Sincerely, Santi Manurang Hotel Manager Favehotel Rungkut Surabaya
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Verified Traveler
Transit
8.5
/10
Reviewed 4 week(s) ago
Friendly hotel staff, safe environment, clean rooms, hotel standards
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1 people find it helpful
Accommodation's Reply
21 Oct 2025
Dear Valued Guest, Thank you for your positive review and for choosing Favehotel Rungkut Surabaya as your accommodation. We are very glad that you were impressed with the friendliness of our staff, the cleanliness of our rooms and the safe environment of our hotel. Your feedback is a driving force for us to continue striving to provide the best service according to Favehotel's standards. We hope to welcome you back soon for an even more memorable stay. Best regards, Santi Manurang Hotel Manager
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Verified Traveler
Transit
10.0
/10
Reviewed 4 week(s) ago
Even though check-in was late at night, the receptionist was always on hand, and when we needed additional toiletries, they responded quickly. Breakfast was varied and the taste was just right.
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Accommodation's Reply
21 Oct 2025
We would like to thank all our valued guests for being satisfied with the service of our team. We appreciate the warmth and friendliness of our receptionists, the prompt response to requests for additional amenities, and the delicious and filling breakfast. Your comments and compliments are the driving force behind us to provide the best service to all our guests. We hope to welcome you again soon at favehotel Rungkut Surabaya! Thank you! Mr. Santi Manurang, Hotel Manager
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R***a
Staycation
10.0
/10
Reviewed 4 week(s) ago
Nice experience with Humble crew & Soundproof was amazing
1 people find it helpful
Accommodation's Reply
21 Oct 2025
Dear valued guest,
Thank you for your positive review. We are delighted to hear that you had a pleasant experience with our friendly team and were satisfied with the soundproofing of our rooms.
The entire favehotel Rungkut Surabaya team strives to provide the best service to ensure every guest has a comfortable and memorable stay. We look forward to welcoming you back on your next visit!
Sincerely,
Santi Manurung
Hotel Manager
MS
Mulyana S.
Business
9.7
/10
Reviewed 4 week(s) ago
Very nice...!!! Close to work.
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Accommodation's Reply
21 Oct 2025
Dear Ms. Mulyana S., Thank you very much for your positive review and rating! We are very glad that you enjoyed your stay at Favehotel Rungkut Surabaya and that our location is close to your workplace. We look forward to welcoming you back again and will continue to provide the best service. Best regards, Santi Manurang Hotel Manager
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