Four Points By Sheraton Bintan, Lagoi Bay

Hotels
8.8
/10
Very Good
101 reviews

What Guests Say About Their Stay

cheny y.
10.0
/ 10
I have enjoyed my stay at Four Points! Very comfortable, new facilities, great food, and amazing ambiance. Thank you!
Kermaine
10.0
/ 10
I stayed here for 5D4N and the staff service was impeccable and top notch ! Everywhere you go within the premise, the service staffers were all smiley and greeting you. Not a single scowl or unhappiness and they all seem so happy doing their work! For example… After they made our bed, they would give us something very personal and thoughtful like a message on the bed, complete with pretty origami using towels. See photos. In addition, during breakfasts, the server would come round with something special frlm the kitchen and asking you for constructive feedback, or just generally chatting with you on your home country. On the third day, we were served wonderful fruit tarts and I truly enjoyed it! Hence on the fourth day, I asked if I could have the fruit tart from the day before. The server told me he would check with the kitchen and 10min later, he came with 3 fruit tarts! Freshly baked to cater to my whims! How is this not good service? I love this hotel stay and would recommend to anyone !
sevina
10.0
/ 10
All the staff members at Four Points were extremely welcoming and friendly to every guest. We were celebrating our anniversary and the hotel and housekeeping team prepared a thoughtful mini surprise for us. We would like to extend our thanks to Dimas, Fauzi, Renora, Aprillia, Dwi, Moel and Feby for going over and beyond to ensure that our stay was smooth and enjoyable. The hotel is convenient, as it’s a walkable distance from Plaza Lagoi, and a short 10-15 drive away to most of the attractions. The beach is clean and pretty, and the beach club serves really delicious food and drinks. 10/10 would visit again for the wonderful ambience and service!
Richard
10.0
/ 10
Arrived and only option was bbq for dinner. Very limited vegetarian options for lunch/dinner. Hotel is very peaceful and all staff extremely helpful. Everyone spoke english and excursions easily arranged. There is no currency exchange available at hotel and closest option is the ferry port by taxi. Over all a very peaceful relaxing week. Would definitely book again.
N***a
10.0
/ 10
The hotel is very comfortable. All the staff are friendly and responsive. There is no bad food. 👍
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In the Area
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Lagoi Bay Lot B-12, Teluk Sebong, Bintan, Kepulauan Riau, Indonesia, 29155

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at Four Points By Sheraton Bintan, Lagoi Bay is a good choice when you are visiting Teluk Sebong. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Four Points By Sheraton Bintan, Lagoi Bay

Lagoi Bay Lot B-12, Teluk Sebong, Bintan, Kepulauan Riau, Indonesia, 29155
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Discover More About Four Points By Sheraton Bintan, Lagoi Bay

Four Points By Sheraton Bintan, Lagoi Bay Rates per Night

Four Points By Sheraton Bintan, Lagoi Bay room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Looking for the best Four Points By Sheraton Bintan, Lagoi Bay hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Four Points By Sheraton Bintan, Lagoi Bay Location & Address

Four Points By Sheraton Bintan, Lagoi Bay is located at Lagoi Bay Lot B-12, Teluk Sebong, Bintan, Kepulauan Riau, Indonesia, 29155. It's situated in the Bintan area of Indonesia, known for its beautiful beaches and relaxing atmosphere. The hotel address is Jalan Lagoi Bay, Bintan Resorts, Lagoi, Teluk Sebong, Bintan Regency, Riau Islands 29155, Indonesia. The hotel is approximately 50 km from Tanjung Pinang city center.

How to go to Four Points By Sheraton Bintan, Lagoi Bay from Airport

Getting from Raja Haji Fisabilillah International Airport (TNJ) to Four Points By Sheraton Bintan, Lagoi Bay is straightforward. Here are a few options for your hotel transfer from airport to hotel:
  • Taxi (Most Direct):

    Taxis are readily available outside the airport. This is the most direct option, taking approximately 1 hour, depending on traffic.
  • Ride Hailing (Convenient):

    You can book a ride using Traveloka. This offers a convenient and often cost-effective way to reach the hotel.
  • Hotel Shuttle (Pre-booked):

    Check with Four Points By Sheraton Bintan, Lagoi Bay to see if they offer an airport shuttle service. This usually needs to be booked in advance.

Tips:

For the most convenient route, pre-booking a ride hailing service or arranging a hotel shuttle is recommended. This ensures a smooth and hassle-free transfer from the airport to the hotel.

Four Points By Sheraton Bintan, Lagoi Bay Reviews & Summary

Looking for all about hotel Four Points By Sheraton Bintan, Lagoi Bay? This hotel is a popular choice for travellers seeking a relaxing getaway in Bintan. Hotel reviews often highlight the hotel's excellent location, comfortable rooms, and friendly staff. Guests love the hotel's proximity to the beach and various attractions in Lagoi Bay. A standout feature is the infinity pool overlooking the sea, providing a perfect spot for relaxation. The hotel also offers a range of dining options and activities to keep guests entertained.

Here's a short review: "Fantastic hotel with stunning views and excellent service. The rooms are spacious and well-maintained, and the staff are always willing to help. Highly recommended!"

Four Points By Sheraton Bintan, Lagoi Bay Room Types Available

Choosing the right hotel room type can make all the difference to your stay. Four Points By Sheraton Bintan, Lagoi Bay offers a variety of categories of hotel rooms to suit different needs and preferences. Here's a breakdown of the different hotel bedroom types available:
  • Deluxe Room:

    These rooms offer comfortable accommodation with either a king-size bed or twin beds. Some rooms offer sea views. Non-smoking rooms are available.
  • Ocean View Room:

    Enjoy stunning views of the ocean from these well-appointed rooms. Available with king-size or twin beds.
  • Suite:

    For a more luxurious stay, consider a suite. These spacious rooms feature a separate living area and often include a bathtub.
  • Family Room:

    Ideal for families, these rooms offer extra space and can accommodate additional guests.

Four Points By Sheraton Bintan, Lagoi Bay is not a pet-friendly hotel.

Hotel Facilities in Four Points By Sheraton Bintan, Lagoi Bay

Four Points By Sheraton Bintan, Lagoi Bay boasts a range of hotel amenities to ensure a comfortable and enjoyable stay. From relaxing by the pool to staying active in the fitness center, there's something for everyone. Here's a list of hotel facilities available:
  • Swimming Pool:

    Enjoy a refreshing dip in the outdoor swimming pool. Open daily from 7:00 AM to 7:00 PM.
  • Fitness Center:

    Stay active with a workout in the well-equipped fitness center. Open 24 hours.
  • Spa:

    Indulge in a relaxing massage or treatment at the hotel spa. Extra fees apply.
  • Kids' Club:

    Keep the little ones entertained at the supervised Kids' Club. Open from 9:00 AM to 6:00 PM.
  • Restaurants and Bars:

    Choose from a variety of dining options, including a restaurant, bar, and cafe.
  • Meeting Rooms:

    For business travellers, the hotel offers meeting rooms with modern facilities.

Hotel Buffet or Restaurant/Cafe in Four Points By Sheraton Bintan, Lagoi Bay

Four Points By Sheraton Bintan, Lagoi Bay offers a delightful culinary experience with its diverse hotel restaurant and cafe options. Whether you're looking for a hearty buffet or a quick snack, you'll find something to satisfy your cravings. Here's a breakdown of the hotel buffet and dining options:
  • The Patio Restaurant:

    This restaurant offers an international buffet for breakfast, lunch, and dinner. Prices start from SGD 40 per person. Open from 6:00 AM to 10:00 PM.
  • Lagoi Bay Bistro:

    Enjoy a casual dining experience with a menu featuring local and international dishes. Open from 11:00 AM to 11:00 PM.
  • Lobby Lounge:

    Relax with a coffee or cocktail at the Lobby Lounge. Open from 9:00 AM to 1:00 AM.

The Patio Restaurant is known for its signature seafood dishes and extensive dessert selection.

Four Points By Sheraton Bintan, Lagoi Bay Airport pickups and How to Book

Looking for hotels with airport shuttle services? Four Points By Sheraton Bintan, Lagoi Bay offers a convenient hotel to airport transfer service for its guests.

To book an airport pick-up, contact the hotel directly at least 24 hours in advance. You will need to provide your flight details and arrival time. The hotel staff will arrange for a driver to meet you at the airport and transport you to the hotel.

Nearby MRT Station & Bus Stops

While Bintan doesn't have an MRT system, there are nearby bus station and bus stops nearby that can help you get around.
  • Lagoi Bus Terminal:

    Located approximately 5 km from the hotel, this terminal offers bus services to various destinations in Bintan.
  • Local Bus Stops:

    There are several bus stops along the main road near the hotel. These buses provide local transportation within the Lagoi area.

For local buses, payment is typically made in cash. Consider purchasing a local transportation card for easier travel.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities and things to see nearby Four Points By Sheraton Bintan, Lagoi Bay? Bintan offers a range of family-friendly attractions and nearby places to go. Here are some nearby sightseeing places to consider:
  • Lagoi Bay Beach (0.5 km):

    Enjoy swimming, sunbathing, and water sports at this beautiful beach. Free entry.
  • Treasure Bay Bintan (2 km):

    Home to the Crystal Lagoon, a massive saltwater lagoon offering various water activities. Entry fee: SGD 15.
  • Safari Lagoi (6 km):

    Get up close with a variety of animals at this wildlife park. Entry fee: SGD 25.
  • Bintan Elephant Park (10 km):

    Interact with elephants and learn about these gentle giants. Entry fee: SGD 30.
  • Mangrove Discovery Tour (15 km):

    Explore the unique mangrove ecosystem on a guided boat tour. Price: SGD 40.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near Four Points By Sheraton Bintan, Lagoi Bay (Bintan)

Exploring nearby dining options and local food is a must when visiting Bintan. Here are some local restaurant and food eatiries near me to satisfy your taste buds:

Cafes/Restaurants:

  • Warung Yeah! Bintan:

    Offers a variety of Indonesian and Western dishes with a relaxed atmosphere.
  • The Kelong Seafood Restaurant:

    Enjoy fresh seafood with stunning ocean views.
  • Pizza Casa Italia:

    Serves authentic Italian pizzas and pasta dishes.

Local Street Food:

  • Nasi Goreng:

    Indonesian fried rice with various toppings.
  • Satay:

    Grilled meat skewers served with peanut sauce.
  • Gado-Gado:

    Indonesian salad with peanut sauce dressing.
  • Mie Goreng:

    Indonesian fried noodles.
  • Soto Ayam:

    Indonesian chicken soup.

Shopping places near Four Points By Sheraton Bintan, Lagoi Bay (Bintan)

Looking for nearby shopping and dept stores near me? While Bintan is known for its natural beauty, there are still some great places to shop. Here are a few malls near hotel:
  • Lagoi Bay Mall (0.5 km):

    A small mall with a selection of shops, restaurants, and a supermarket.
  • Plaza Lagoi (1 km):

    Offers a range of retail outlets, including clothing stores, souvenir shops, and restaurants.
  • Tanjung Pinang City Center (50 km):

    A larger city with a wider variety of shopping options, including department stores and local markets.

Other Places to Stay Near Four Points By Sheraton Bintan, Lagoi Bay

If you're looking for alternative accommodations, here are some other best hotel nearby and affordable hotels nearby in Bintan:

Luxury/5–6 star hotels nearby:

  • The Sanchaya:

    A luxurious beachfront resort with stunning villas and exceptional service.
  • Banyan Tree Bintan:

    Offers private villas with plunge pools and breathtaking views.
  • Cassia Bintan:

    Stylish apartments with a modern design and access to a range of facilities.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

Four-star hotels nearby:

  • Nirwana Resort Hotel:

    A family-friendly resort with a wide range of activities and facilities.
  • Bintan Lagoon Resort:

    Features two golf courses, multiple restaurants, and a variety of recreational activities.
  • Holiday Villa Pantai Indah Bintan:

    Offers spacious villas with private pools and a relaxing atmosphere.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

Three-star hotels nearby:

  • Mayang Sari Beach Resort:

    Offers comfortable bungalows with direct beach access.
  • Club Med Ria Bintan:

    An all-inclusive resort with a range of activities and entertainment.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Planning your trip to Bintan and looking for the perfect place to stay? Four Points By Sheraton Bintan, Lagoi Bay offers a fantastic blend of comfort, convenience, and stunning location. With its range of room types, excellent facilities, and proximity to local attractions, it's an ideal choice for families, couples, and business travellers alike. Don't miss out on the opportunity to experience the best of Bintan. Check hotel availability and make your hotel reservations today through Traveloka for exclusive deals and a seamless room booking experience. book cheap hotels in Indonesia cheap hotels nearby

All facilities in Four Points By Sheraton Bintan, Lagoi Bay

Others Four Points By Sheraton Bintan, Lagoi Bay
Others

Things to Do

  • Romantic proposal packages
  • Beach umbrella
  • Outdoor pool
  • Spa
  • Garden
  • Pool sun loungers

Public Facilities

  • Others
  • Coffee shop
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Multilingual staff
  • Wedding service
  • Luggage storage
  • 24-hour Receptionist

General

  • Banquet
  • Parking
  • Terrace

Family-friendly Facilities

  • Kids club
  • Children pool

Food and Drinks

  • Bar
  • Breakfast

Business Facilities

  • Meeting facilities
  • Meeting rooms

Connectivity

  • Free WiFi

Shuttle Service

  • Ferry terminal shuttle

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Four Points By Sheraton Bintan, Lagoi Bay

Important Note
  • Rollaway bed fee: IDR 605000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a smoke detector
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

This property offers transfers from the ferry terminal. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Four Points By Sheraton Bintan, Lagoi Bay
308
Number of floors in Four Points By Sheraton Bintan, Lagoi Bay
6
Another facilities in Four Points By Sheraton Bintan, Lagoi Bay
Romantic proposal packages, Beach umbrella, Outdoor pool, Spa, Garden

Frequently asked question in Four Points By Sheraton Bintan, Lagoi Bay

Is Four Points By Sheraton Bintan Lagoi Bay parking free for hotel guests, and do you offer valet parking services?
Yes, hotel parking is complimentary for guests staying at Four Points by Sheraton Bintan Lagoi Bay. We don't currently offer valet parking services, however, ample self-parking is available.
Does Four Points By Sheraton Bintan Lagoi Bay offer hotel smoking rooms or designated smoking areas for guests?
I understand you're looking for information on smoking at Four Points by Sheraton Bintan Lagoi Bay. To clarify, I don't have access to real-time information, including hotel policies. To find out if they offer hotel smoking rooms or designated smoking areas, I recommend checking their official website or contacting them directly via phone or email. Their contact details should be readily available online.
Does Four Points By Sheraton Bintan Lagoi Bay offer free hotel Wi-Fi for guests during their stay?
Yes, Four Points by Sheraton Bintan Lagoi Bay provides complimentary hotel WiFi to all guests throughout their stay. Enjoy seamless connectivity during your visit, allowing you to stay connected with loved ones and easily access online services. This free hotel wifi is a convenient amenity included with your booking.
Where is the nearest MRT station or bus stops nearby Four Points By Sheraton Bintan Lagoi Bay? What are the top visitor attractions near the hotel?
Unfortunately, there aren't any MRT stations or bus stops directly near the Four Points by Sheraton Bintan Lagoi Bay; transport options are primarily taxis or resort shuttles. However, nearby visitor attractions include Lagoi Bay's beautiful beaches and various watersports activities. For other things to do nearby, you might want to check with the hotel concierge for further options.
Is Four Points By Sheraton Bintan Lagoi Bay a pet friendly hotel?
I'm afraid I don't have access to real-time information, including the pet policies of specific hotels like Four Points by Sheraton Bintan Lagoi Bay. To find out if it's a pet-friendly hotel or allows animals, I recommend checking their official website or contacting them directly. Their booking site or customer service should be able to confirm whether they welcome pets and what their specific pet policies are for animal friendly hotels.
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More Reviews from Other Guests in Four Points By Sheraton Bintan, Lagoi Bay

8.6
Very Good
From 63 reviews
Cleanliness

9.0

Room Comfort

9.0

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
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Traveler Reviews Four Points By Sheraton Bintan, Lagoi Bay

Number of reviews per page
20
40
Top reviews
Kermaine
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I stayed here for 5D4N and the staff service was impeccable and top notch ! Everywhere you go within the premise, the service staffers were all smiley and greeting you. Not a single scowl or unhappiness and they all seem so happy doing their work! For example… After they made our bed, they would give us something very personal and thoughtful like a message on the bed, complete with pretty origami using towels. See photos. In addition, during breakfasts, the server would come round with something special frlm the kitchen and asking you for constructive feedback, or just generally chatting with you on your home country. On the third day, we were served wonderful fruit tarts and I truly enjoyed it! Hence on the fourth day, I asked if I could have the fruit tart from the day before. The server told me he would check with the kitchen and 10min later, he came with 3 fruit tarts! Freshly baked to cater to my whims! How is this not good service? I love this hotel stay and would recommend to anyone !
Read More
Marcus
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staff were great, such a good place for families to visit
sevina
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

All the staff members at Four Points were extremely welcoming and friendly to every guest. We were celebrating our anniversary and the hotel and housekeeping team prepared a thoughtful mini surprise for us. We would like to extend our thanks to Dimas, Fauzi, Renora, Aprillia, Dwi, Moel and Feby for going over and beyond to ensure that our stay was smooth and enjoyable. The hotel is convenient, as it’s a walkable distance from Plaza Lagoi, and a short 10-15 drive away to most of the attractions. The beach is clean and pretty, and the beach club serves really delicious food and drinks. 10/10 would visit again for the wonderful ambience and service!
Read More
Richard
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Arrived and only option was bbq for dinner. Very limited vegetarian options for lunch/dinner. Hotel is very peaceful and all staff extremely helpful. Everyone spoke english and excursions easily arranged. There is no currency exchange available at hotel and closest option is the ferry port by taxi. Over all a very peaceful relaxing week. Would definitely book again.
Read More
Kwok Kei
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Food service is very slow in general even though staff have tried their best. Members points can’t be recorded at the spa or restaurant when paying the bill but need to fill a form for back office to process. Great facilities and friendly staff.
Yee Chung
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Have no complaints about the room and stay. Hotel needs to improve on the service - food being served is sooooo slow. Opted in for the Eac
Sue Phay
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Staffs were really friendly and helpful. Breakfast variety was fantastic. Other food options were decent. Room was comfortable.
Hian Yang
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

perfect for a family beach vacation
LiChen
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

As expected
NANA
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Perfection
Jeffrey
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Excellent staff
Lynn
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great new property in Bintan with a beautiful pool and right by the sea!
Pantelis
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

The staff at Four Points in Bintan are the most welcoming, cheerful and helpful people I have met, never experienced something like this in my life. The hotel is a great place to relax: one can swim at the pool, walk by the beach, have drinks at the pool bar or exercise at the gym. Perfect to switch off for a few days. Beds are very comfortable. The breakfast is also great, one probably needs weeks to try all the options; make sure you include when booking. Overall, highly recommended.
Read More
Eliza
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

I really enjoyed the stay especially the staff at Rempah restaurant who were extremely hospitable! Huge thanks to Putra and Deswita who showed us excellent service and made great recommendations to introduce us to Indonesian food. They made my family and kids feel really welcome!
Aaron
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Lol
jayson
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

We had an overall pleasant stay at Four Points by Sheraton Bintan. The hotel is relatively new, clean, and well-maintained, with modern amenities and a beautiful beachfront view. Most of the staff were warm and helpful throughout our visit, which added to the relaxing experience. The only downside was the front desk—while not unfriendly, they were quite rigid when it came to late check-out requests, which felt a bit inflexible considering the otherwise welcoming vibe of the hotel. Still, we enjoyed our stay and would consider coming back.
Read More
John
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

There was an error in check in however manager Niko? was quick to rectify and upgrade roomand also provide driver to tangar uban for return journey. Icha at the pool bar was very attentive and good fun which made our stay most enjoyable.
YU EN
8.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Trip was good, only down side was given checkout time at 1.30pm but was abruptly broyght forwared to 12.30pm without any prior notices
Lionel
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Average at best. Although staff were friendly and helpful, the deal breaker for me was the living room toilet which had a bad sewerage smell throughout my stay. Hotel could not resolve the issues even after we had feedback on first day. Ended up just kept the toilet door door closed to prevent the smell from escaping. Considering how new the hotel was, upkeep was not good as you could see damage on the flooring etc. Food was also average.
Read More
Jeremy
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Not a lot in the area
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Four Points By Sheraton Bintan, Lagoi Bay

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 63 reviews
Cleanliness

9.0

Room Comfort

9.0

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Four Points By Sheraton Bintan, Lagoi Bay

Number of reviews per page
20
40
Top reviews
Kermaine
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I stayed here for 5D4N and the staff service was impeccable and top notch ! Everywhere you go within the premise, the service staffers were all smiley and greeting you. Not a single scowl or unhappiness and they all seem so happy doing their work! For example… After they made our bed, they would give us something very personal and thoughtful like a message on the bed, complete with pretty origami using towels. See photos. In addition, during breakfasts, the server would come round with something special frlm the kitchen and asking you for constructive feedback, or just generally chatting with you on your home country. On the third day, we were served wonderful fruit tarts and I truly enjoyed it! Hence on the fourth day, I asked if I could have the fruit tart from the day before. The server told me he would check with the kitchen and 10min later, he came with 3 fruit tarts! Freshly baked to cater to my whims! How is this not good service? I love this hotel stay and would recommend to anyone !
Read More
Marcus
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staff were great, such a good place for families to visit
sevina
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

All the staff members at Four Points were extremely welcoming and friendly to every guest. We were celebrating our anniversary and the hotel and housekeeping team prepared a thoughtful mini surprise for us. We would like to extend our thanks to Dimas, Fauzi, Renora, Aprillia, Dwi, Moel and Feby for going over and beyond to ensure that our stay was smooth and enjoyable. The hotel is convenient, as it’s a walkable distance from Plaza Lagoi, and a short 10-15 drive away to most of the attractions. The beach is clean and pretty, and the beach club serves really delicious food and drinks. 10/10 would visit again for the wonderful ambience and service!
Read More
Richard
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Arrived and only option was bbq for dinner. Very limited vegetarian options for lunch/dinner. Hotel is very peaceful and all staff extremely helpful. Everyone spoke english and excursions easily arranged. There is no currency exchange available at hotel and closest option is the ferry port by taxi. Over all a very peaceful relaxing week. Would definitely book again.
Read More
Kwok Kei
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Food service is very slow in general even though staff have tried their best. Members points can’t be recorded at the spa or restaurant when paying the bill but need to fill a form for back office to process. Great facilities and friendly staff.
Yee Chung
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Have no complaints about the room and stay. Hotel needs to improve on the service - food being served is sooooo slow. Opted in for the Eac
Sue Phay
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Staffs were really friendly and helpful. Breakfast variety was fantastic. Other food options were decent. Room was comfortable.
Hian Yang
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

perfect for a family beach vacation
LiChen
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

As expected
NANA
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Perfection
Jeffrey
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Excellent staff
Lynn
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great new property in Bintan with a beautiful pool and right by the sea!
Pantelis
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

The staff at Four Points in Bintan are the most welcoming, cheerful and helpful people I have met, never experienced something like this in my life. The hotel is a great place to relax: one can swim at the pool, walk by the beach, have drinks at the pool bar or exercise at the gym. Perfect to switch off for a few days. Beds are very comfortable. The breakfast is also great, one probably needs weeks to try all the options; make sure you include when booking. Overall, highly recommended.
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Eliza
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

I really enjoyed the stay especially the staff at Rempah restaurant who were extremely hospitable! Huge thanks to Putra and Deswita who showed us excellent service and made great recommendations to introduce us to Indonesian food. They made my family and kids feel really welcome!
Aaron
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Lol
jayson
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

We had an overall pleasant stay at Four Points by Sheraton Bintan. The hotel is relatively new, clean, and well-maintained, with modern amenities and a beautiful beachfront view. Most of the staff were warm and helpful throughout our visit, which added to the relaxing experience. The only downside was the front desk—while not unfriendly, they were quite rigid when it came to late check-out requests, which felt a bit inflexible considering the otherwise welcoming vibe of the hotel. Still, we enjoyed our stay and would consider coming back.
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John
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

There was an error in check in however manager Niko? was quick to rectify and upgrade roomand also provide driver to tangar uban for return journey. Icha at the pool bar was very attentive and good fun which made our stay most enjoyable.
YU EN
8.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Trip was good, only down side was given checkout time at 1.30pm but was abruptly broyght forwared to 12.30pm without any prior notices
Lionel
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Average at best. Although staff were friendly and helpful, the deal breaker for me was the living room toilet which had a bad sewerage smell throughout my stay. Hotel could not resolve the issues even after we had feedback on first day. Ended up just kept the toilet door door closed to prevent the smell from escaping. Considering how new the hotel was, upkeep was not good as you could see damage on the flooring etc. Food was also average.
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Jeremy
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Not a lot in the area
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