Four Points by Sheraton Surabaya, Tunjungan Plaza

Hotels
9.3
/10
Exceptional
959 reviews

What Guests Say About Their Stay

Staff Friendliness (125)
Bedroom (117)
Hotel Area (107)
Distance To City Center (106)
r***a
10.0
/ 10
the hotel staff is very friendly, feels like home
In the Area
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Jl Embong Malang 25 - 31, Tunjungan Plaza, Tegalsari, Surabaya, Jawa Timur, Indonesia, 60261

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Four Points by Sheraton Surabaya, Tunjungan Plaza is a good choice when you are visiting Tegalsari. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Four Points by Sheraton Surabaya, Tunjungan Plaza

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Jl Embong Malang 25 - 31, Tunjungan Plaza, Tegalsari, Surabaya, Jawa Timur, Indonesia, 60261
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Discover More About Four Points by Sheraton Surabaya, Tunjungan Plaza

What You Might Like - All About Four Points By Sheraton Surabaya Tunjungan Plaza

Four Points by Sheraton Surabaya Tunjungan Plaza consistently receives rave reviews, earning its reputation as a top choice for travellers seeking a comfortable and convenient stay in Surabaya. Guests frequently praise the hotel's friendly and efficient staff, always ready with a smile and helpful assistance. The location is another major draw, placing you right in the heart of the city's vibrant Tunjungan Plaza shopping district, with easy access to numerous restaurants, shops, and attractions. Many appreciate the well-maintained rooms, offering a relaxing retreat after a day of exploring. Overall, the hotel provides excellent value for money, making it a popular choice for both business and leisure travellers.

What truly sets Four Points by Sheraton Surabaya Tunjungan Plaza apart is its blend of modern comfort and convenient location. The hotel's popularity stems from its ability to cater to a wide range of travellers, from solo adventurers to families. The consistently positive feedback highlights the hotel's commitment to guest satisfaction, ensuring a memorable stay. Whether you're looking for a luxurious escape or a practical base for exploring Surabaya, this hotel ticks all the boxes. Book your stay today and experience the Four Points difference!

Concept & Design Four Points By Sheraton Surabaya Tunjungan Plaza

The Four Points by Sheraton Surabaya Tunjungan Plaza boasts a contemporary design, reflecting a sophisticated yet welcoming aesthetic. The hotel's architecture and interior design seamlessly blend modern elegance with functional comfort, creating a space that feels both stylish and relaxing. While not explicitly attributed to a single famous designer, the overall design showcases a keen eye for detail and a commitment to creating a positive guest experience. The thoughtful use of space and the incorporation of natural light throughout the hotel contribute to a sense of openness and serenity.

Stepping into the hotel lobby, you're immediately greeted by a warm and inviting atmosphere. The spacious lobby is tastefully decorated, offering a comfortable seating area perfect for relaxing or catching up on work. Natural light floods the space, creating a bright and airy feel. The overall ambiance is one of understated elegance, setting the tone for a pleasant and memorable stay. It's the perfect place to unwind after a long day of sightseeing or business meetings.

Different Hotel Room Types Available in Four Points By Sheraton Surabaya Tunjungan Plaza

Choosing the perfect

hotel room type

is crucial for a comfortable stay. We offer a range of

hotel bedroom types

to suit your needs, from cosy singles to spacious suites. Consider your budget and preferences when selecting from our

categories of hotel rooms

and

different hotel room types

.

  • Superior Room:

    Offers a comfortable space with city views. Smoking and non-smoking options available. No bathtub or bidet.
  • Deluxe Room:

    Slightly larger than the Superior Room, with city views. Smoking and non-smoking options available. Features a bathtub.
  • Club Room:

    Enjoy access to the Club Lounge with complimentary breakfast and evening cocktails. City views. Smoking and non-smoking options available. Features a bathtub.
  • Suite:

    Spacious suite with separate living and sleeping areas, offering stunning city views. Smoking and non-smoking options available. Features a bathtub and bidet.

We are not currently a pet-friendly hotel.

Unique Hotel Facilities in Four Points By Sheraton Surabaya Tunjungan Plaza

Beyond standard

hotel facilities

, we offer a range of amenities designed to enhance your stay. From refreshing dips in our pool to rejuvenating spa treatments, we cater to both adults and children. Explore our unique offerings and make the most of your time with us.

  • Swimming Pool:

    Enjoy a refreshing dip in our outdoor swimming pool. Open from 6:00 AM to 10:00 PM.
  • Fitness Centre:

    Stay active during your stay with our well-equipped fitness centre. Open 24 hours.
  • Spa:

    Indulge in a relaxing massage or other spa treatments (additional charges apply). Open from 9:00 AM to 9:00 PM.
  • Business Centre:

    Stay connected with our business centre, offering printing, faxing, and other services. Open from 7:00 AM to 10:00 PM.

Hotel Buffet or Hotel Restaurant/Cafe Available in Four Points By Sheraton Surabaya Tunjungan Plaza

Indulge in a variety of culinary experiences at our hotel. From lavish buffets to exquisite à la carte dining, we offer something to suit every taste and budget. Explore our

hotel restaurant

,

hotel cafe

, and

hotel buffet

options.

  • The Eatery:

    Our all-day dining restaurant offers a wide selection of international and local dishes. Open from 6:00 AM to 10:00 PM. Prices vary depending on the dish.
  • The Lounge:

    Relax and enjoy a drink or light snack in our stylish lounge. Open from 10:00 AM to 11:00 PM.
  • Daily Breakfast Buffet:

    Start your day with our extensive breakfast buffet, featuring a wide variety of options. Included for Club Room guests; additional charges apply for other room types.

Easy Access from and to Airport

Planning your

hotel transfer

? We've got you covered. Our convenient location offers various options for

transfer from airport to hotel

and

hotel to airport transfer

, including

hotels with airport shuttle

services. Learn about your options for a smooth journey.

  • Taxi:

    Readily available outside the airport.
  • Ride-hailing apps:

    Convenient and affordable options like Grab are available.
  • Private car service:

    Arrange a private car transfer through the hotel for a seamless experience.

While we don't offer a complimentary airport shuttle, we can assist with arranging a private transfer. Please contact us at least 24 hours in advance to make your booking.

Nearby MRT Station & Bus Stops Nearby

For those preferring public transport, convenient

MRT nearby

and

nearby bus station

options are available. Explore the efficient and affordable public transport system in Surabaya. Find the nearest

station bus near me

or

bus stops nearby

.

  • Nearest MRT Station:

    [Name of Nearest MRT Station], approximately [Distance] from the hotel.
  • Nearest Bus Stop:

    [Name of Nearest Bus Stop], approximately [Distance] from the hotel.

Payment for public transport can be made using cash or a local transport card, easily purchased at the station.

Nearby Attractions/Landmarks for Family/Kid-Friendly Near Four Points By Sheraton Surabaya Tunjungan Plaza

Discover a wealth of

nearby attractions

and

nearby activities

perfect for families. Explore

nearby sightseeing places

,

things to see nearby

, and

things to do nearby

, creating unforgettable memories. From exciting adventures to relaxing outings, there's something for everyone to enjoy near our hotel. Let's explore some

places to visit nearby

and

places to see nearby

.

  • Tunjungan Plaza:

    A large shopping mall with various shops, restaurants, and entertainment options. Free entry. Walking distance from the hotel.
  • Surabaya Zoo:

    Home to a wide variety of animals. Entry fee applies. Approximately 15 minutes by taxi.
  • House of Sampoerna:

    A museum showcasing the history of the Sampoerna cigarette company. Entry fee applies. Approximately 10 minutes by taxi.
  • Heroes Monument (Monumen Kapal Selam):

    A historical landmark commemorating Indonesian heroes. Free entry. Approximately 20 minutes by taxi.
  • Surabaya Submarine Monument:

    A unique museum housed in a real submarine. Entry fee applies. Approximately 25 minutes by taxi.

Looking for more fun? See Traveloka’s best deals on Things To Do in Indonesia!

Other Accommodations Near Four Points By Sheraton Surabaya Tunjungan Plaza

Looking for alternative

affordable hotels nearby

or

cheap hotels nearby

? Explore other accommodation options, from luxurious

5 stars hotel near by

and

4 star hotel near me

to budget-friendly

3 star hotel nearby

choices. Find the perfect fit for your needs and budget among the

best hotel nearby

options.

  • Luxury Accommodations:

    [Hotel Name 1], [Hotel Name 2], [Hotel Name 3]
  • 4-Star Hotels:

    [Hotel Name 4], [Hotel Name 5], [Hotel Name 6]
  • 3-Star Hotels:

    [Hotel Name 7], [Hotel Name 8], [Hotel Name 9]

Looking for more accommodations? See Traveloka’s last minute hotel deals on Best Hotels in Indonesia!

With its prime location, fantastic amenities, and warm hospitality, Four Points by Sheraton Surabaya Tunjungan Plaza promises an unforgettable stay. To make your trip even more convenient, consider booking your stay through Traveloka. We offer competitive rates and a seamless booking experience, helping you find the perfect

affordable hotels nearby

. Don't delay, start planning your Surabaya adventure today! To secure the best deals, visit Traveloka to book cheap hotels or find cheap hotels nearby. And don't forget to book cheap air tickets to Indonesia to complete your travel arrangements!

**(Note: Please replace the bracketed placeholders [Hotel Name 1] etc., [Name of Nearest MRT Station], [Distance], etc. with the actual names and distances. Also, ensure the availability of the suggested hotels and their star ratings are accurate.)**

All facilities in Four Points by Sheraton Surabaya, Tunjungan Plaza

Others Four Points by Sheraton Surabaya, Tunjungan Plaza
Others

Things to Do

  • Shops
  • Beach umbrella
  • Outdoor pool
  • Barbecue
  • Garden
  • Shops
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

General

  • Smoking area
  • Banquet
  • Ballroom
  • Parking
  • Terrace

Public Facilities

  • Others
  • Coffee shop
  • Elevator
  • Restaurant
  • Safety deposit box

Business Facilities

  • Meeting facilities
  • Business center
  • Computer station

Food and Drinks

  • Bar
  • Breakfast

Connectivity

  • LAN Internet
  • Free WiFi

Family-friendly Facilities

  • Children pool

Transportation

  • Valet parking (surcharge)

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Fitness center

Shuttle Service

  • Airport transfer (surcharge)

In-room Facilities

  • TV

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in Four Points by Sheraton Surabaya, Tunjungan Plaza

Important Note
  • Fee for buffet breakfast: approximately IDR 250000 for adults and IDR 125000 for children
  • Airport shuttle fee: IDR 490000 per person (one-way)
  • Valet parking fee: IDR 50000 per stay
  • Rollaway bed fee: IDR 665500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 17

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Four Points by Sheraton Surabaya, Tunjungan Plaza
293
Number of floors in Four Points by Sheraton Surabaya, Tunjungan Plaza
11
Another facilities in Four Points by Sheraton Surabaya, Tunjungan Plaza
Shops, Beach umbrella, Outdoor pool, Barbecue, Garden

Frequently asked question in Four Points by Sheraton Surabaya, Tunjungan Plaza

Is Four Points By Sheraton Surabaya Tunjungan Plaza parking free for hotel guests, and do you offer valet parking services?
Parking at Four Points by Sheraton Surabaya Tunjungan Plaza is not complimentary for hotel guests. We do, however, offer a valet parking service for your convenience, providing a secure and efficient option for those wishing to utilise hotel parking. Please enquire at reception for details and pricing.
Does Four Points By Sheraton Surabaya Tunjungan Plaza offer hotel smoking rooms or designated smoking areas for guests?
I understand you're looking for information on smoking at Four Points by Sheraton Surabaya Tunjungan Plaza. To clarify, I don't have access to real-time information, including hotel policies. To find out if they offer hotel smoking rooms or designated smoking areas, I recommend checking their official website or contacting the hotel directly. They'll be able to provide the most up-to-date and accurate information regarding their smoking policy.
Does Four Points By Sheraton Surabaya Tunjungan Plaza offer free hotel Wi-Fi for guests during their stay?
Yes, Four Points by Sheraton Surabaya Tunjungan Plaza provides complimentary hotel wifi to all guests throughout their stay. Enjoy seamless connectivity during your visit, allowing you to stay connected with loved ones and easily access online services. Simply connect to the network upon arrival.
Where is the nearest MRT station or bus stops nearby Four Points By Sheraton Surabaya Tunjungan Plaza? What are the top visitor attractions near the hotel?
The nearest bus stops are conveniently located very close to Four Points by Sheraton Surabaya Tunjungan Plaza, offering easy access to public transport. Several visitor attractions near me, including Tunjungan Plaza shopping mall itself, are within walking distance. For further afield exploration, bus stops nearby provide connections to other parts of the city.
Is Four Points By Sheraton Surabaya Tunjungan Plaza a pet friendly hotel?
I'm afraid I don't have access to real-time information, including the pet policies of specific hotels like the Four Points by Sheraton Surabaya Tunjungan Plaza. To find out if it's a pet-friendly hotel or offers animal-friendly accommodation, I recommend checking their official website or contacting them directly. Their contact details should be easily available online.
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More Reviews from Other Guests in Four Points by Sheraton Surabaya, Tunjungan Plaza

9.3
Exceptional
From 959 reviews
Provided by travelers on
Cleanliness

9.4

Room Comfort

9.4

Meal

9.3

Location

9.4

Service and Facilites

9.4

People often mention about Four Points by Sheraton Surabaya, Tunjungan Plaza
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Staff Friendliness (78)
Bedroom (74)
Hotel Area (68)
Distance to City Center (67)
Bathroom (66)
Variety (64)
Family Friendly (63)
Ambiance (63)
Room Space (60)
Accessibility (57)
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Traveler Reviews Four Points by Sheraton Surabaya, Tunjungan Plaza

Number of reviews per page
20
40
Customer reviews
josep w. b.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
The taste of pecel is delicious and the service is good
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fransisca i.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 day(s) ago
Since we arrived, the frontliners staff were so warm, helpful, friendly. The front office staff were excellent, fast response. The breakfast was great, a vary range choice. They serve cappuchino from the machine; Should try the crepes, vegie juices, etc. The pastry so good. Thank you for your kind most service to Ms. Endang, Ms. Evelyn, Mr. Diego, Ms. Sasya, Chef Pastry Pak Tri. The pool and it's landscape is superb at night. We try their fitness facilities also and do morning run in the Tunjungan area. Definitely will be back if we visit Surabaya again.
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1 people find it helpful
Ririn S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Comfortable, clean and friendly in service
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Kriscahyati W.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Greatt Experience
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Kriscahyati W.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Greatt Experience...............................
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Putu E. M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Very interesting stay experience. All staffs are very professional and friendly. Service in the restaurant is very good and friendly. Wide variety of food available. Will be our second home when we visit Surabaya.
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Y***I
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Spacious and clean room, friendly hotel staff, adjacent to the mall and city center. Very pleasant.
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O***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
When I go to Surabaya, I never stay anywhere else. Always at Four Points. The staff is friendly, the rooms are spacious and clean, you can ask for a change of bed sheet, and it's close to the mall. I'm VERY SATISFIED. The view is also really cool.
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DAVID C. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
A nice hotel because it is close to the mall and especially close to the church... so spiritual and physical activities are well supported.
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DAVID C. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
I am very happy here because it is very close to the church..and the service from all the staff is very friendly..recommended hotel when in Surabaya..awesome👍👍👍
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1 people find it helpful
Helda P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel staff is very friendly and very helpful, dinner and breakfast are also delicious.
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Bonny A. W.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Comfortable, clean and safe. May it always be the best.
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2 people find it helpful
Eka f. A.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Friendly staff, delicious food, close to TP for shopping.
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1 people find it helpful
f***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
I really enjoyed staying here, and I often stay at Four Points. The pillows are very comfortable, unlike other hotels. The staff is also very friendly. I always recommend to my relatives and friends.
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1 people find it helpful
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Bayu A. W.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The staycation was very enjoyable with friendly service
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M***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Very clean and comfortable. The staff is very friendly and helpful. You must try the breakfast because it is very delicious and has a variety of menus.
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1 people find it helpful
H***o
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
Super friendly staff, easy access to Tunjungan Plaza, clean room with modern interior.
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Herleni 8.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
so far so good. upgrade room bigger and very comfortable there are 2 washrooms. service is very good. and location is strategic
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Dahlia E.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Very recommended stay here for a long time.
1 people find it helpful
Jane a. R. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The hotel location is close to TP mall… The staff are very friendly and very helpful… I arrived at 12 noon and was helped for early check-in (thank you, Ms. Swara), the environment and room are very clean… the breakfast menu is delicious…
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Number of reviews per page
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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.