Four Points by Sheraton Surabaya, Tunjungan Plaza

Hotels
9.3
/10
Exceptional
1,279 reviews

What Guests Say About Their Stay

Staff Friendliness (145)
Bedroom (136)
Hotel Area (125)
Bathroom (120)
f***a
10.0
/ 10
I guess this hotel deserved the best hospitality service in Surabaya because their staffs are AMAZING! I personally love the breakfast options and ambiance. The location and the activity for the school holiday are also impressive. The kids love the pool as they are already asking for another stay.
nabila h. a.
10.0
/ 10
Honestly, one of the best hotel services I've ever experienced. The staff is extremely helpful and nice. Their attitude makes us happy whenever we meet them. The food? The street food was tasty, that's how good it is. Nasi ayam balado, pecel, lontong balap, and etc, all taste AMAZING!!! The room is very spacious, if you are on staycation with friends, it can easily fit 3-4 persons.
In the Area
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Jl Embong Malang 25 - 31, Tunjungan Plaza, Tegalsari, Surabaya, Jawa Timur, Indonesia, 60261

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Four Points by Sheraton Surabaya, Tunjungan Plaza is a good choice when you are visiting Tegalsari. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Four Points by Sheraton Surabaya, Tunjungan Plaza

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Jl Embong Malang 25 - 31, Tunjungan Plaza, Tegalsari, Surabaya, Jawa Timur, Indonesia, 60261
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Discover More About Four Points by Sheraton Surabaya, Tunjungan Plaza

Four Points by Sheraton Surabaya, Tunjungan Plaza Rates per Night

Four Points by Sheraton Surabaya, Tunjungan Plaza room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Four Points by Sheraton Surabaya, Tunjungan Plaza hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Four Points by Sheraton Surabaya, Tunjungan Plaza Location & Address

Four Points by Sheraton Surabaya, Tunjungan Plaza is located at Jl Embong Malang 25 - 31, Tunjungan Plaza, Tegalsari, Surabaya, Jawa Timur, Indonesia, 60261. It's situated in the Surabaya area of Indonesia, known for its vibrant nightlife and street food. The hotel is approximately 4 km from the city center.

How to go to Four Points by Sheraton Surabaya, Tunjungan Plaza from Airport

Need to figure out the best hotel transfer from Juanda International Airport (SUB) to Four Points by Sheraton Surabaya, Tunjungan Plaza? Don't worry, we've got you covered! Here are a few options to consider for your trip from the airport to the hotel.

  • Taxi (most direct): A taxi is the most straightforward option, taking you directly from the airport to the hotel.
  • Ride Hailing (convenient): Ride Hailing services offer a convenient and often cost-effective way to get to the hotel.
  • Airport Bus (budget-friendly): The DAMRI airport bus is a budget-friendly option, though it may require a transfer to reach the hotel.
  • Traveloka Car Rental (flexible): Renting a car through Traveloka gives you the flexibility to explore Surabaya at your own pace.

Tips:

For the most convenient route, consider a taxi or Ride Hailing, especially if you have luggage. If you're on a budget, the airport bus is a good option, but be prepared for a slightly longer journey.

Four Points by Sheraton Surabaya, Tunjungan Plaza Reviews & Summary

Want to know all about hotel Four Points by Sheraton Surabaya, Tunjungan Plaza before you book? You're in the right place! Reading hotel reviews can give you a great insight into what to expect during your stay.

Guests consistently praise the hotel's excellent location, making it easy to explore Surabaya's attractions. Many also highlight the friendly and helpful staff, as well as the comfortable and well-maintained rooms. A standout feature is the rooftop pool, offering stunning city views. Here's what one happy guest had to say: "The location is perfect, the staff are amazing, and the rooms are spotless. I highly recommend this hotel!"

Four Points by Sheraton Surabaya, Tunjungan Plaza Room Types Available

Choosing the right hotel room type can make all the difference in your stay. Understanding the different hotel room type options available at Four Points by Sheraton Surabaya, Tunjungan Plaza ensures you get the perfect fit for your needs. Here's a breakdown of the categories of hotel rooms you can expect.

  • Deluxe Room: Offers comfortable accommodation with city views. Non-smoking rooms are available.
  • Executive Suite: Features a separate living area and enhanced amenities. Bathtubs are included in some suites.
  • Connecting Rooms: Ideal for families or groups traveling together.
  • Accessible Rooms: Designed for guests with mobility needs.
  • Pet-Friendly Rooms: Enquire about availability and any additional charges or requirements.

Hotel Facilities in Four Points by Sheraton Surabaya, Tunjungan Plaza

Looking for a hotel with great hotel facilities? Four Points by Sheraton Surabaya, Tunjungan Plaza has you covered! From relaxing amenities to fun activities, there's something for everyone. Here's a look at some of the hotel amenities you can enjoy during your stay.

  • Swimming Pool: Take a dip in the rooftop pool with stunning city views. Open daily from 7 AM to 9 PM.
  • Fitness Center: Stay active with state-of-the-art equipment. Open 24 hours.
  • Spa: Indulge in a relaxing massage or treatment. Prices vary depending on the service.
  • Kids' Club: Keep the little ones entertained with supervised activities. Open from 9 AM to 6 PM.
  • Business Center: Stay connected with computers, printers, and meeting facilities.

Hotel Buffet or Restaurant/Cafe in Four Points by Sheraton Surabaya, Tunjungan Plaza

Craving a delicious meal without leaving the hotel? Four Points by Sheraton Surabaya, Tunjungan Plaza offers a variety of dining options to satisfy your taste buds. Whether you're in the mood for a hearty hotel buffet or a quick bite at the hotel cafe, you'll find something to love. Here's a taste of what's on offer.

  • Lime Restaurant: Enjoy an international buffet for breakfast, lunch, and dinner. Prices start from SGD 30 per person. Open from 6 AM to 10 PM.
  • Djaman Doeloe Resto & Bar: Savour Indonesian specialties in a relaxed setting. Don't miss their signature Nasi Goreng. Open from 11 AM to 11 PM.
  • The Lobby Lounge: Perfect for a coffee or light snack. Open from 9 AM to 10 PM.

Four Points by Sheraton Surabaya, Tunjungan Plaza Airport pickups and How to Book

Need a hassle-free hotel to airport transfer? Many hotels offer convenient airport pick-up services to make your arrival and departure seamless. Here's what you need to know about hotels with airport shuttle services, including Four Points by Sheraton Surabaya, Tunjungan Plaza.

Four Points by Sheraton Surabaya, Tunjungan Plaza offers airport pick-up services. To book, contact the hotel directly at least 24 hours in advance with your flight details. You can find the hotel's contact information on Traveloka after booking your room.

Nearby MRT Station & Bus Stops

Getting around Surabaya is easy with its public transportation options. Knowing the nearby MRT station and nearby bus stops makes exploring the city a breeze. Here's a guide to the closest public transport hubs near Four Points by Sheraton Surabaya, Tunjungan Plaza.

  • Surabaya Gubeng Station: Approximately 3 km away.
  • Tunjungan Plaza Bus Stop: Located directly outside the mall, offering various routes throughout the city.
  • Pahlawan Bus Stop: Approximately 2 km away, serving several major bus lines.

For public transport, you can purchase an e-money card from convenience stores like Indomaret or Alfamart. These cards can be used on buses and commuter trains.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities to keep the whole family entertained? Surabaya has plenty of nearby places to go that are perfect for kids and adults alike. From theme parks to zoos, here are some things to see nearby that will make your trip unforgettable.

  • Surabaya Zoo: Get up close with a variety of animals. Approximately 7 km from the hotel. Entry price: SGD 5.
  • Kenjeran Beach: Enjoy a day at the beach with funfair rides and food stalls. Approximately 10 km from the hotel. Entry is free, but rides and activities cost extra.
  • Suroboyo Carnival Park: A fun-filled amusement park with rides and games. Approximately 15 km from the hotel. Entry price: SGD 10.
  • House of Sampoerna: A museum showcasing the history of cigarette making in Indonesia. Approximately 3 km from the hotel. Entry is free.
  • Tunjungan Plaza: A large shopping mall with a cinema, arcade, and plenty of dining options. Located adjacent to the hotel.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near Four Points by Sheraton Surabaya, Tunjungan Plaza (Surabaya)

Want to discover the best nearby dining options around Four Points by Sheraton Surabaya, Tunjungan Plaza? From trendy cafes to authentic local food, Surabaya has something for every palate. Here are some fantastic food eatiries near me to explore.

Cafes/Restaurants:

  • Excelso Coffee: A popular coffee chain serving a variety of coffee drinks and light meals.
  • Bon Ami Restaurant: Known for its delicious Indonesian and international cuisine.
  • McDonald's: A familiar fast-food option for a quick and easy meal.

Local Street Food:

  • Nasi Goreng: Indonesian fried rice, a must-try dish.
  • Satay: Grilled meat skewers served with peanut sauce.
  • Soto Ayam: Chicken soup with noodles and vegetables.
  • Gado-Gado: Indonesian salad with peanut sauce dressing.
  • Rawon: A rich beef soup with a dark, nutty flavour.

Shopping places near Four Points by Sheraton Surabaya, Tunjungan Plaza (Surabaya)

Looking for the best nearby shopping spots during your stay at Four Points by Sheraton Surabaya, Tunjungan Plaza? Surabaya offers a variety of options, from modern malls to traditional markets. Here are some great places to indulge in some retail therapy.

  • Tunjungan Plaza: Located right next to the hotel, this mall offers a wide range of shops, restaurants, and entertainment options.
  • Grand City Mall: A large shopping center with international and local brands.
  • Pasar Atum: A traditional market where you can find textiles, clothing, and local products.

Other Places to Stay Near Four Points by Sheraton Surabaya, Tunjungan Plaza

If you're considering other options for accommodation, Surabaya has a variety of hotels to suit different budgets and preferences. Here's a look at some of the best hotel nearby, ranging from luxury to budget-friendly.

Luxury/5–6 star hotels nearby:

  • Shangri-La Hotel, Surabaya
  • The Westin Surabaya
  • JW Marriott Hotel Surabaya

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

Four-star hotels nearby:

  • Wyndham Surabaya
  • Hotel Ciputra World Surabaya
  • Mercure Surabaya Grand Mirama

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

Three-star hotels nearby:

  • Pop! Hotel Gubeng Surabaya
  • Ibis Budget Surabaya Airport
  • Quest Hotel Surabaya

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Ready to book your stay at Four Points by Sheraton Surabaya, Tunjungan Plaza? With its prime location, excellent facilities, and comfortable rooms, it's the perfect base for exploring Surabaya. Check hotel availability and make your hotel reservations today!

Don't miss out on the best deals – book your room booking through Traveloka for a seamless and affordable experience. Start planning your Surabaya adventure now!

Explore more options and book cheap hotels in Indonesia or find cheap hotels nearby for your next trip.

All facilities in Four Points by Sheraton Surabaya, Tunjungan Plaza

Others Four Points by Sheraton Surabaya, Tunjungan Plaza
Others

Things to Do

  • Shops
  • Beach umbrella
  • Outdoor pool
  • Barbecue
  • Garden
  • Shops
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

General

  • Smoking area
  • Banquet
  • Ballroom
  • Parking
  • Terrace

Public Facilities

  • Others
  • Coffee shop
  • Elevator
  • Restaurant
  • Safety deposit box

Business Facilities

  • Meeting facilities
  • Business center
  • Computer station

Food and Drinks

  • Bar
  • Breakfast

Connectivity

  • LAN Internet
  • Free WiFi

Family-friendly Facilities

  • Children pool

Transportation

  • Valet parking (surcharge)

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Fitness center

Shuttle Service

  • Airport transfer (surcharge)

In-room Facilities

  • TV

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in Four Points by Sheraton Surabaya, Tunjungan Plaza

Important Note
  • Fee for buffet breakfast: approximately IDR 250000 for adults and IDR 125000 for children
  • Airport shuttle fee: IDR 490000 per person (one-way)
  • Valet parking fee: IDR 50000 per stay
  • Rollaway bed fee: IDR 665500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 17

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Four Points by Sheraton Surabaya, Tunjungan Plaza
293
Number of floors in Four Points by Sheraton Surabaya, Tunjungan Plaza
11
Another facilities in Four Points by Sheraton Surabaya, Tunjungan Plaza
Shops, Beach umbrella, Outdoor pool, Barbecue, Garden

Frequently asked question in Four Points by Sheraton Surabaya, Tunjungan Plaza

Is Four Points By Sheraton Surabaya Tunjungan Plaza parking free for hotel guests, and do you offer valet parking services?
Parking at Four Points by Sheraton Surabaya Tunjungan Plaza is not complimentary for hotel guests. We do, however, offer a valet parking service for your convenience, providing a secure and efficient option for those wishing to utilise hotel parking. Please enquire at reception for details and pricing.
Does Four Points By Sheraton Surabaya Tunjungan Plaza offer hotel smoking rooms or designated smoking areas for guests?
I understand you're looking for information on smoking at Four Points by Sheraton Surabaya Tunjungan Plaza. To clarify, I don't have access to real-time information, including hotel policies. To find out if they offer hotel smoking rooms or designated smoking areas, I recommend checking their official website or contacting the hotel directly. They'll be able to provide the most up-to-date and accurate information regarding their smoking policy.
Does Four Points By Sheraton Surabaya Tunjungan Plaza offer free hotel Wi-Fi for guests during their stay?
Yes, Four Points by Sheraton Surabaya Tunjungan Plaza provides complimentary hotel wifi to all guests throughout their stay. Enjoy seamless connectivity during your visit, allowing you to stay connected with loved ones and easily access online services. Simply connect to the network upon arrival.
Where is the nearest MRT station or bus stops nearby Four Points By Sheraton Surabaya Tunjungan Plaza? What are the top visitor attractions near the hotel?
The nearest bus stops are conveniently located very close to Four Points by Sheraton Surabaya Tunjungan Plaza, offering easy access to public transport. Several visitor attractions near me, including Tunjungan Plaza shopping mall itself, are within walking distance. For further afield exploration, bus stops nearby provide connections to other parts of the city.
Is Four Points By Sheraton Surabaya Tunjungan Plaza a pet friendly hotel?
I'm afraid I don't have access to real-time information, including the pet policies of specific hotels like the Four Points by Sheraton Surabaya Tunjungan Plaza. To find out if it's a pet-friendly hotel or offers animal-friendly accommodation, I recommend checking their official website or contacting them directly. Their contact details should be easily available online.
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More Reviews from Other Guests in Four Points by Sheraton Surabaya, Tunjungan Plaza

9.3
Exceptional
From 1,010 reviews
Provided by travelers on
Cleanliness

9.4

Room Comfort

9.4

Meal

9.4

Location

9.4

Service and Facilites

9.4

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Traveler Reviews Four Points by Sheraton Surabaya, Tunjungan Plaza

Number of reviews per page
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40
Customer reviews
D***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
The hotel staff is very friendly, the rooms are clean.
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D***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Maybe the breakfast food is little bit salty for me.
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Noveka M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
I've stayed here many times and it never disappoints. The location is close to Tunjungan Plaza, so I never get bored. There was a slight problem ordering an extra bed on the day of the reservation by phone (I planned to call in advance so the room would be ready upon arrival), but the staff informed me that the extra bed was fully booked and I could confirm it upon arrival at the check-in counter. Upon arrival, I confirmed that there were plenty of extra beds available and could be requested by phone. Due to this misinformation, the front desk clerk offered a complimentary late check-out. Although unnecessary, I really appreciated the gesture. Valet service is available for IDR 50,000/day. Overall, the hotel staff (security, porter, front desk, concierge, cleaning service) were very well-mannered, fast, and efficient. The room was clean and comfortable for a one-night stay. Even with an extra bed, the room didn't feel cramped. Thank you, Four Points by Sheraton Surabaya - Tunjungan Plaza. Great experience. Will be staying here again and glad to recommend this hotel to a friend.
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f***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
I guess this hotel deserved the best hospitality service in Surabaya because their staffs are AMAZING! I personally love the breakfast options and ambiance. The location and the activity for the school holiday are also impressive. The kids love the pool as they are already asking for another stay.
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G***a
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Everything went nice and smooth. The crew are friendly. The hotel is located in the city center, well located.
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P***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Friendly, helpful hotel staff, varied and delicious food, clean rooms, just the right size, city view.
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Arif B.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The hotel staff is friendly, communicative, and responsive. The location is close, and so far, it's satisfactory.
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U***s
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
No wrong choice, no hesitation to come back
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e***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
satisfactory...will come back here again
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R***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The staff is very friendly, the facilities are very good, the rooms are very nice, the breakfast is very varied.
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nabila h. a.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Honestly, one of the best hotel services I've ever experienced. The staff is extremely helpful and nice. Their attitude makes us happy whenever we meet them. The food? The street food was tasty, that's how good it is. Nasi ayam balado, pecel, lontong balap, and etc, all taste AMAZING!!! The room is very spacious, if you are on staycation with friends, it can easily fit 3-4 persons.
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Y***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
Everything is okay, the staff are friendly, from helping to carry luggage to the room, the restaurant menu and restaurant staff and reception are all okay, basically it is always the hotel of choice for families.
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E***n
icon-origin-TRAVELOKA
6.6
/10
Reviewed 6 week(s) ago
Woke up at 2 am in the morning due to loud sound from the bar
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Y***g
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The hotel staff is very friendly, the room is comfortable, the breakfast is varied. Everything is okay 👌❤️
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s***l
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The location is right inside TP mall and very comfortable. Perfect for resting after a tiring business trip.
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1 people find it helpful
R***i
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 7 week(s) ago
I wanted to change to 2 days 1 room but it was not possible and there was no assistance, disappointing both the app and Four Points, definitely will not be back, terrible.
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1 people find it helpful
josep w. b.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The taste of pecel is delicious and the service is good
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fransisca i.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Since we arrived, the frontliners staff were so warm, helpful, friendly. The front office staff were excellent, fast response. The breakfast was great, a vary range choice. They serve cappuchino from the machine; Should try the crepes, vegie juices, etc. The pastry so good. Thank you for your kind most service to Ms. Endang, Ms. Evelyn, Mr. Diego, Ms. Sasya, Chef Pastry Pak Tri. The pool and it's landscape is superb at night. We try their fitness facilities also and do morning run in the Tunjungan area. Definitely will be back if we visit Surabaya again.
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1 people find it helpful
Ririn S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Comfortable, clean and friendly in service
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Kriscahyati W.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Greatt Experience
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Others 4 Four Points by Sheraton Surabaya, Tunjungan Plaza

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.