Golden Palace Hotel Lombok

Hotels
8.9
/10
Very Good
4,885 reviews

What Guests Say About Their Stay

Staff Friendliness (203)
Room Space (200)
Distance To City Center (198)
Taste (194)
Lidya a. s.
9.4
/ 10
Love this hotel! We stayed here for 3 nights last week. The room, the pool, the hotel are very clean. I didn't realized it last week, Until we moved to Holiday Resort Senggigi. The room was sticky, dusty and the bathroom has bad smells. We booked 4 rooms, all of them are the same. And today we are back again at Golden Palace Hotel. I can breathe better here lol. I will definitely be back to this hotel again, even though I don't really like the breakfast buffet but I can over look that. Love the cleanliness, love the people here, love the Location!
Rendy
10.0
/ 10
First choice to stay in Mataram. My room is big and clean as always. Many choices of delicious food during breakfast, especially traditional and local food. Friendly staff with full of smile all the time. Thank you for the excellent service.
Rudy Pramuji
10.0
/ 10
Great to be back here and food suddenly just awesome. They are serving many choices of traditional cake and so delicious. Still with huge deluxe room I stayed. Staff are just awesome and helpful, their smile just never end. Hotel is very clean, they are doing disinfectant spraying several times a day. Will be back soon, for sure
oky w. w.
10.0
/ 10
Very nice and comfortable hotel, room are clean and spacious..delicious breakfast with a lot of options..definitely will coming back to stay again. Highly recommend.
MATTHEW H. T.
10.0
/ 10
Golden Palace and the Rooftop Garden are a Great Experience that you must have! The Rooftop staff such as Heni, Gugun, Ogi and Dewa make your experience a memorable one. The check in staff such as Windy are always polite and professional and always welcome me as if I am arriving home and the room is perfect. Take a tour of Lombok with the company in the hotel lobby and you will round out a perfect vacation!
In the Area
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Jalan Sriwijaya no.38, Mataram, Lombok, Lombok, Mataram, Nusa Tenggara Barat, Indonesia, 83217

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Golden Palace Hotel Lombok is a hotel in a good neighborhood, which is located at Mataram City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Golden Palace Hotel Lombok

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Jalan Sriwijaya no.38, Mataram, Lombok, Lombok, Mataram, Nusa Tenggara Barat, Indonesia, 83217
Lobby Golden Palace Hotel Lombok
Lobby 2 Golden Palace Hotel Lombok

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Golden Palace Hotel Lombok Rates per Night

Golden Palace Hotel Lombok room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Looking for the best Golden Palace Hotel Lombok hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Golden Palace Hotel Lombok Location & Address

Golden Palace Hotel Lombok is located at Jalan Sriwijaya no.38, Mataram, Lombok, Lombok, Mataram, Nusa Tenggara Barat, Indonesia, 83217. It's situated in the Mataram, Lombok area of Indonesia, known for its beautiful beaches and cultural attractions. The hotel is approximately 5 km from the city center.

How to go to Golden Palace Hotel Lombok from Airport

Getting from Lombok International Airport (LOP) to Golden Palace Hotel Lombok is relatively straightforward. Several hotel transfer options are available, ensuring a smooth journey to your accommodation.
  • Taxi (Most Direct):

    Taxis are readily available outside the airport terminal. This is the most direct option, taking approximately 30-45 minutes depending on traffic.
  • Ride Hailing (Convenient):

    Ride hailing services are available at Lombok International Airport. Simply book a ride through the app for a convenient and often cost-effective transfer.
  • Airport Shuttle (Pre-booked):

    Some hotels, including Golden Palace Hotel Lombok, may offer airport shuttle services. This usually requires pre-booking and can be a comfortable and hassle-free option.
  • Public Bus (Most Affordable):

    While less direct, public buses are the most affordable option. You'll need to take a bus from the airport to Mataram and then transfer to another bus or taxi to reach the hotel. This option is best for budget travellers with time to spare.
Tips: For the most convenient route, consider pre-booking an airport shuttle or using a ride hailing service. This ensures a hassle-free transfer, especially if you're arriving late at night or with a lot of luggage.

Golden Palace Hotel Lombok Reviews & Summary

Looking for all about hotel Golden Palace Hotel Lombok? This hotel consistently receives positive Hotel reviews, making it a popular choice for travellers visiting Mataram. Guests particularly appreciate the hotel's comfortable accommodations and convenient location. What guests love about the hotel is its friendly staff, clean rooms, and excellent value for money. A standout feature is the rooftop pool, offering stunning views of the city. Here's a short, positive review: "A fantastic stay! The staff were incredibly helpful, the room was spotless, and the rooftop pool was a real treat. Highly recommend!"

Golden Palace Hotel Lombok Room Types Available

Choosing the right hotel room type can significantly enhance your stay. Golden Palace Hotel Lombok offers a variety of categories of hotel rooms to suit different needs and preferences.
  • Superior Room:

    These rooms offer comfortable accommodation with a choice of double or twin beds. Non-smoking options are available.
  • Deluxe Room:

    Slightly larger than the Superior Rooms, the Deluxe Rooms offer additional space and amenities. Some rooms feature bathtubs.
  • Executive Suite:

    These suites provide a separate living area and bedroom, offering more space and privacy.
  • Family Suite:

    Designed for families, these suites feature multiple beds and ample space for everyone to relax.
  • Smoking/Non-Smoking Rooms:

    Guests can request smoking or non-smoking rooms based on their preference.
  • Pet-Friendly Rooms:

    Golden Palace Hotel Lombok is not pet-friendly.

Hotel Facilities in Golden Palace Hotel Lombok

Golden Palace Hotel Lombok boasts a range of Hotel amenities designed to enhance your stay. Whether you're travelling for business or leisure, you'll find plenty of hotel facilities to enjoy.
  • Swimming Pool:

    Enjoy a refreshing dip in the hotel's outdoor swimming pool. Operating hours are from 7:00 AM to 7:00 PM.
  • Fitness Center:

    Stay active during your stay with the hotel's well-equipped fitness center. Open 24 hours.
  • Spa:

    Indulge in a relaxing massage or treatment at the hotel's spa. Extra fees apply.
  • Restaurant:

    Savor delicious meals at the hotel's on-site restaurant.
  • Business Center:

    Stay connected and productive with the hotel's business center.
  • Kids' Club:

    Keep the little ones entertained at the supervised kids' club.
  • Free Wi-Fi:

    Stay connected with complimentary Wi-Fi throughout the hotel.

Hotel Buffet or Restaurant/Cafe in Golden Palace Hotel Lombok

Golden Palace Hotel Lombok offers a delightful culinary experience with its on-site hotel restaurant and cafe. Whether you're looking for a hearty hotel buffet or a quick snack, you'll find something to satisfy your cravings.
  • The Grand Restaurant:

    This restaurant serves a variety of international and Indonesian dishes. The hotel buffet breakfast is served here daily, priced at approximately SGD 25 per person. Opening hours are from 6:00 AM to 10:00 PM.
  • Lobby Cafe:

    Enjoy a selection of coffee, tea, pastries, and light snacks at the Lobby Cafe. Prices range from SGD 5 to SGD 15. Opening hours are from 8:00 AM to 11:00 PM.
  • Signature Dish:

    Don't miss the chance to try the hotel's signature dish, Ayam Taliwang, a spicy grilled chicken dish that's a local specialty.

Golden Palace Hotel Lombok Airport pickups and How to Book

Looking for hotels with airport shuttle? Golden Palace Hotel Lombok offers a convenient hotel to airport transfer service for its guests. To book an airport pick-up, simply contact the hotel directly at least 24 hours in advance. Provide your flight details, including arrival time and flight number, and the hotel will arrange for a driver to meet you at the airport.

Nearby MRT Station & Bus Stops

While Mataram doesn't have an MRT system, there are several nearby bus stops that provide convenient access to different parts of the city. Knowing the nearby MRT station and bus stops nearby can greatly assist in navigating the area.
  • Mataram Central Bus Station:

    Located approximately 3 km from the hotel, this bus station offers connections to various destinations in Lombok.
  • Jalan Pejanggik Bus Stop:

    This bus stop is located about 1 km from the hotel and serves local bus routes.
Public transport cards are not commonly used in Mataram. Payment is usually made directly to the bus conductor in cash.

Nearby Attractions for Family / Kid Friendly

Mataram, Lombok, offers a variety of nearby activities and nearby places to go that are perfect for families and kids. There are plenty of nearby sightseeing places and things to see nearby.
  • Mayura Water Palace (Taman Mayura):

    Located about 4 km from the hotel, this historical park features a large artificial lake and a Hindu temple. Entry is free.
  • Lombok Epicentrum Mall:

    Situated approximately 3 km from the hotel, this mall offers a variety of shops, restaurants, and a cinema.
  • Narmada Botanic Garden:

    Located around 10 km from the hotel, this beautiful garden features a replica of Mount Rinjani's Segara Anak lake. Entry fee is approximately SGD 2.
  • Pura Meru:

    This is Lombok's largest Hindu temple, located about 6 km from the hotel. It's a great place to experience the local culture. Entry is free, but donations are appreciated.
  • Senggigi Beach:

    While a bit further (about 15 km), Senggigi Beach is a popular spot for swimming, sunbathing, and water sports.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near Golden Palace Hotel Lombok (Mataram, Lombok)

Exploring the nearby dining scene around Golden Palace Hotel Lombok is a treat for food lovers. From local food to international cuisine, there's something for everyone.

Cafes/Restaurants:

  • Ayam Taliwang Irama:

    A popular restaurant serving the famous Ayam Taliwang, a spicy grilled chicken dish.
  • Lesehan Green Asri:

    Offers a variety of Indonesian dishes in a relaxed, outdoor setting.
  • McDonald's:

    For a quick and familiar meal, there's a McDonald's located nearby.

Local Street Food:

  • Nasi Goreng:

    Fried rice with various toppings.
  • Sate:

    Grilled meat skewers served with peanut sauce.
  • Gado-Gado:

    Indonesian salad with peanut sauce.
  • Bakso:

    Meatball soup.
  • Mie Goreng:

    Fried noodles with vegetables and meat.

Shopping places near Golden Palace Hotel Lombok (Mataram, Lombok)

Finding the perfect dept stores near me or shops near me is easy with several nearby shopping options around Golden Palace Hotel Lombok. Whether you're looking for souvenirs or everyday essentials, you'll find it nearby shopping.
  • Lombok Epicentrum Mall:

    A modern shopping mall with a variety of retail stores, restaurants, and entertainment options.
  • Mataram Mall:

    Another popular mall offering a range of shops and dining options.
  • Cakranegara Market:

    A traditional market where you can find local produce, handicrafts, and souvenirs.

Other Places to Stay Near Golden Palace Hotel Lombok

If Golden Palace Hotel Lombok is fully booked, or you're simply looking for alternatives, there are several other excellent hotels nearby. Finding the best hotel nearby is easy with these options.

Luxury/5–6 star hotels nearby:

  • The Oberoi Beach Resort, Lombok:

    A luxurious beachfront resort with stunning views and world-class amenities.
  • Sudamala Resorts, Senggigi:

    Offers a tranquil escape with beautiful villas and a serene atmosphere.
  • Jeeva Beloam Beach Camp:

    A unique eco-resort offering a secluded and luxurious experience.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

Four-star hotels nearby:

  • Aruna Senggigi Resort & Convention:

    A beachfront resort with comfortable rooms and a range of facilities.
  • Kila Senggigi Beach Hotel:

    Offers a relaxing stay with beautiful gardens and a private beach.
  • Puri Mas Boutique Resorts & Spa:

    A charming boutique resort with a focus on wellness and relaxation.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

Three-star hotels nearby:

  • Hotel Santika Mataram:

    A comfortable and convenient hotel in the heart of Mataram.
  • Lombok Plaza Hotel & Convention:

    Offers a range of amenities and a convenient location.
  • Grand Madani Hotel:

    A modern hotel with comfortable rooms and a rooftop pool.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Finding the perfect hotel can make all the difference in your travel experience. With its comfortable accommodations, convenient location, and excellent facilities, Golden Palace Hotel Lombok is a great choice for your stay in Mataram. Check Hotel availability and make your Hotel reservations today! Ready to experience the best of Lombok? Don't wait, book your stay now through Traveloka and enjoy exclusive deals and discounts. Start planning your dream vacation today! book cheap hotels in Indonesia and find cheap hotels nearby.

All facilities in Golden Palace Hotel Lombok

Swimming Pool Golden Palace Hotel Lombok
Swimming Pool
Fitness Center Golden Palace Hotel Lombok
Fitness Center
Functional Hall Golden Palace Hotel Lombok
Functional Hall
Common Space Golden Palace Hotel Lombok
Common Space
Lobby Golden Palace Hotel Lombok
Lobby

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Cafe
  • Dining area
  • Early bird breakfast
  • Gala dinner
  • Hot breakfast
  • Poolside bar
  • Show cooking restaurant
  • Snacks
  • Snack bar
  • Vegetarian meal

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Medical service
  • Multilingual staff
  • Newspaper in lobby
  • Newspaper
  • Tours
  • Wedding service

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Heater
  • Non-smoking room
  • Swimming pool
  • Rooftop terrace
  • Smoking area

Things to Do

  • Barbecue
  • Fitness center
  • Garden
  • Karaoke
  • Massage
  • Outdoor pool
  • Outdoor pool
  • Sauna
  • Spa
  • Hot tub

Public Facilities

  • Parking
  • Coffee shop
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathtub
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Separate shower and tub
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Business Facilities

  • Business center
  • Business facilities
  • Computer station
  • Conference room
  • Meeting facilities
  • Photocopier
  • PRINTER

Transportation

  • Area shuttle with surcharge
  • Car rental
  • Secure parking
  • Valet parking

Accessibilty

  • Accessible parking
  • Disabled access friendly
  • Wheelchair accessible

Shuttle Service

  • Airport transfer (surcharge)
  • Ferry terminal shuttle (surcharge)

Family-friendly Facilities

  • Children pool

Sports and Recreations

  • Fitness center

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in Golden Palace Hotel Lombok

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Extra Breakfast

Accommodation charges IDR 150,000/guest for extra breakfast.

Smoking

Smoking is allowed only in the designated smoking area.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Golden Palace Hotel Lombok
198
Number of floors in Golden Palace Hotel Lombok
12
Another facilities in Golden Palace Hotel Lombok
Restaurant with AC, A la carte dinner, A la carte lunch, Bar, Breakfast

Frequently asked question in Golden Palace Hotel Lombok

What are available facilities at Golden Palace Hotel Lombok?
There are top facilites at Golden Palace Hotel Lombok such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Golden Palace Hotel Lombok?
The standard check-in time at Golden Palace Hotel Lombok is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Golden Palace Hotel Lombok provide breakfast?
Yes, Golden Palace Hotel Lombok provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Golden Palace Hotel Lombok

Traveloka (4,885)
Other sources (47)
8.9
Very Good
From 4,885 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.1

Meal

9.0

Location

9.0

Service and Facilites

9.0

People often mention about Golden Palace Hotel Lombok
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Taste (308)
Variety (303)
In-house Restaurant (299)
In-room Dining (292)
Price (286)
Room Space (210)
Staff Friendliness (207)
Distance to City Center (204)
Bedroom (203)
Ambiance (201)
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Traveler Reviews Golden Palace Hotel Lombok

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40
Customer reviews
Vivie Y.
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Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 day(s) ago
The hotel staff is friendly, the rooms are clean, and the food is delicious and fresh.
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Bernadetha a. p.
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9.1
/10
Reviewed 1 week(s) ago
Staying at the Golden Palace was comfortable. The staff was friendly and helpful, and check-in and check-out were quick. The rooms were spacious, and the amenities were complete and functioning well.
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Accommodation's Reply
25 Jul 2025
Dear Mr./Mrs. Bernadetha a. P. Warmest Greetings from Golden Palace Hotel Lombok . It was a pleasure to serve you. On behalf of the entire hotel team, we would like to thank you for sharing your most memorable experience with us during your stay at Golden Palace Hotel Lombok. We are always excited to hear positive reviews, especially when they come from those who matter most – you. Your review has been shared with the hotel team as an important way to understand how we can continue to provide exceptional experiences. We greatly appreciate you taking the time to share your review. We look forward to welcoming you back. Have a wonderful day! . Warmest Regards, Reeza Pahlevie. Director of Operation.
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w***u
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Business
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10.0
/10
Reviewed 3 week(s) ago
Spacious room, ok facilities, ok food
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Accommodation's Reply
16 Jul 2025
Dear Mr./Ms. w*u. Warmest Greetings from Golden Palace Hotel Lombok . It was a pleasure to serve you. On behalf of the entire hotel team, we would like to thank you for sharing your most memorable experience with us during your stay at Golden Palace Hotel Lombok. We are always excited to hear positive reviews, especially when they come from those who matter most – you. Your review has been shared with the hotel team as an important way to understand how we can continue to provide exceptional experiences. We greatly appreciate you taking the time to share your review. We look forward to welcoming you back. Have a wonderful day! . Warmest Regards, Reeza Pahlevie. Director of Operation.
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D***i
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Staycation
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10.0
/10
Reviewed 3 week(s) ago
The hotel is very comfortable and clean. I've stayed there twice.
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Accommodation's Reply
11 Jul 2025
Dear Mr./Ms. D*i. Warmest Greetings from Golden Palace Hotel Lombok . It was a pleasure to serve you. On behalf of the entire hotel team, we would like to thank you for sharing your most memorable experience with us during your stay at Golden Palace Hotel Lombok. We are always excited to hear positive reviews, especially when they come from those who matter most – you. Your review has been shared with the hotel team as an important way to understand how we can continue to provide exceptional experiences. We greatly appreciate you taking the time to share your review. We look forward to welcoming you back. Have a wonderful day! . Warmest Regards, Reeza Pahlevie. Director of Operation.
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Mujiburrahman
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9.7
/10
Reviewed 3 week(s) ago
A pleasant choice of accommodation 👍
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Accommodation's Reply
11 Jul 2025
Dear Mr./Ms. Mujiburrahman. Warmest greetings from Golden Palace Hotel Lombok . It was a pleasure to serve you. On behalf of the entire hotel team, we would like to thank you for sharing your most memorable experience with us during your stay at Golden Palace Hotel Lombok. We are always excited to hear positive reviews, especially when they come from those who matter most – you. Your review has been shared with the hotel team as an important way to understand how we can continue to provide exceptional experiences. We greatly appreciate you taking the time to share your review. We look forward to welcoming you back. Have a wonderful day! . Warmest regards, Reeza Pahlevie. Director of Operation.
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d***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Awesome and recommended!! On July 5th, my family and I vacationed at the Lombok Golden Palace. Check-in was easy, the price was affordable, the service was friendly, and the facilities were complete. My wife really enjoyed the food. Ambiance/Amenities: The room was cool, complete with air conditioning, a work desk, and a view of Mataram city, including the sunrise on the eastern horizon. Food: The food was complete, my wife loved it, and my kids were free to choose their meals. Staff Assistance: When I forgot my elevator key, the staff helped me access it. Highlights: I loved the view of Mataram city from the top floor. Price: Affordable. Location: Easily accessible on the main road in Mataram.
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Accommodation's Reply
09 Jul 2025
Dear Mr./Mrs. D*i. Warmest Greetings from Golden Palace Hotel Lombok . It was a pleasure to serve you. On behalf of the entire hotel team, we would like to thank you for sharing your most memorable experience with us during your stay at Golden Palace Hotel Lombok. We are always excited to hear positive reviews, especially when they come from those who matter most – you. Your review has been shared with the hotel team as an important way to understand how we can continue to provide exceptional experiences. We greatly appreciate you taking the time to share your review. We look forward to welcoming you back. Have a wonderful day! . Warm Regards, Reeza Pahlevie. Director of Operation.
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m***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
A very pleasant hotel, if you go to Lombok you must go to this hotel.
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Accommodation's Reply
08 Jul 2025
Dear Mr./Mrs. m*n. Warmest Greetings from Golden palace Hotel Lombok . It was a pleasure to serve you. On behalf of the entire hotel team, we would like to thank you for sharing your most memorable experience with us during your stay at Golden palace Hotel Lombok. We are always excited to hear positive reviews, especially when they come from those who matter most – you. Your review has been shared with the hotel team as an important way to understand how we can continue to provide exceptional experiences. We greatly appreciate you taking the time to share your review. We look forward to welcoming you back. Have a wonderful day! . Warm Regards, Reeza Pahlevie. Director of Operation.
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L***a
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10.0
/10
Reviewed 4 week(s) ago
Enjoyed everything.. Friendly.. Food is okay.. Food variety is okay.. Spacious room..
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Accommodation's Reply
08 Jul 2025
Dear Mr./Mrs. L*a. Warmest Greetings from Golden Palace Hotel Lombok . It was a pleasure to serve you. On behalf of the entire hotel team, we would like to thank you for sharing your most memorable experience with us during your stay at Golden Palace Hotel Lombok. We are always excited to hear positive reviews, especially when they come from those who matter most – you. Your review has been shared with the hotel team as an important way to understand how we can continue to provide exceptional experiences. We greatly appreciate you taking the time to share your review. We look forward to welcoming you back. Have a wonderful day! . Warm Regards, Reeza Pahlevie. Director of Operation.
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T***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The best hotel in town and the food variety was amazing
2 people find it helpful
Accommodation's Reply
08 Jul 2025
Dear, Mr/Mrs. T***a Warmest Greetings from Golden palace Hotel Lombok  It has been a pleasure serving you. On behalf of the entire hotel team, we would like to thank you for sharing your most memorable experience with us during your stay at Golden palace Hotel Lombok. We are always excited to hear positive reviews, especially when they come from those who matter most - You. Your review has been shared with the hotel team as an important way to understand how we can continue to deliver an exceptional experience. We really appreciate you taking the time to share your review. We look forward to welcoming you back. Have a great day!  Warmest Regards, Reeza Pahlevie Director of Operation
p***a
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
easy check in, friendly & very helpful staff, delicious & varied food. clean room, hot water & AC works well, tv has many channels. too bad haven't had the chance to try the swimming pool. please often release cheap prices during holidays....
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Accommodation's Reply
08 Jul 2025
Dear Mr/Mrs p*a. Warmest Greetings from Golden palace Hotel Lombok . It was a pleasure to serve you. On behalf of the entire hotel team, we would like to thank you for sharing your most memorable experience with us during your stay at Golden palace Hotel Lombok. We are always excited to hear positive reviews, especially when they come from those who matter most – you. Your review has been shared with the hotel team as an important way to understand how we can continue to provide exceptional experiences. We greatly appreciate you taking the time to share your review. We look forward to welcoming you back. Have a wonderful day! . Warm Regards, Reeza Pahlevie. Director of Operation.
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Hermandianto
icon-origin-TRAVELOKA
5.7
/10
Reviewed 5 week(s) ago
I've stayed for 2 nights and have booked to stay for the 3rd night for the same room, but instead asked to move rooms. It's very uncomfortable when you are traveling but suddenly get a message that you have to move from the room you are occupying.
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Accommodation's Reply
08 Jul 2025
Dear Mr. Hermandianto. Warmest Greetings from Golden palace Hotel Lombok . It was a pleasure to serve you. We apologize for the inconvenience you experienced. We will try to improve our service so that similar incidents do not happen again. Your review has been shared with the hotel team as an important way to understand how we can continue to provide exceptional experiences. On behalf of the entire hotel team, we would like to thank you for sharing your most memorable experience with us during your stay at Golden palace Hotel Lombok. We greatly appreciate you taking the time to share your review. We look forward to welcoming you back. Have a great day! . Warm Regards, Reeza Pahlevie. Director of Operation.
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Astuti
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Clean, the food is all delicious, definitely recommended and will be one of my destinations if I visit Lombok again😍
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Accommodation's Reply
20 Jun 2025
Dear Mr./Mrs. Astuti. Warmest Greetings from Golden Palace Hotel Lombok . It was a pleasure to serve you. On behalf of the entire hotel team, we would like to thank you for sharing your most memorable experience with us during your stay at Golden Palace Hotel Lombok. We are always excited to hear positive reviews, especially when they come from those who matter most – you. Your review has been shared with the hotel team as an important way to understand how we can continue to provide exceptional experiences. We greatly appreciate you taking the time to share your review. We look forward to welcoming you back. Have a great day! . Warm Regards, Reeza Pahlevie. Director of Operation.
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K***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
safe and quiet, I like the gym and swimming pool and I like the atmosphere
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1 people find it helpful
Accommodation's Reply
20 Jun 2025
Dear Mr./Mrs. ke*n. Warmest Greetings from Golden palace Hotel Lombok . It was a pleasure to serve you. On behalf of the entire hotel team, we would like to thank you for sharing your most memorable experience with us during your stay at Golden palace Hotel Lombok. We are always excited to hear positive reviews, especially when they come from those who matter most – you. Your review has been shared with the hotel team as an important way to understand how we can continue to provide exceptional experiences. We greatly appreciate you taking the time to share your review. We look forward to welcoming you back. Have a wonderful day! . Warm Regards, Reeza Pahlevie. Director of Operation.
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I***m
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
The food is delicious, the menu is quite complete, the cleanliness of the room and hotel area is also good. Thank you.
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1 people find it helpful
Accommodation's Reply
20 Jun 2025
Dear Mr./Mrs. I*m. Warmest Greetings from Golden Palace Hotel Lombok . It was a pleasure to serve you. On behalf of the entire hotel team, we would like to thank you for sharing your most memorable experience with us during your stay at Golden Palace Hotel Lombok. We are always excited to hear positive reviews, especially when they come from those who matter most – you. Your review has been shared with the hotel team as an important way to understand how we can continue to provide exceptional experiences. We greatly appreciate you taking the time to share your review. We look forward to welcoming you back. Have a wonderful day! . Warm Regards, Reeza Pahlevie. Director of Operation.
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B***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Everything was as expected.
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Accommodation's Reply
20 Jun 2025
Dear Mr./Mrs. B*n. Warmest Greetings from Golden Palace Hotel Lombok . It was a pleasure to serve you. On behalf of the entire hotel team, we would like to thank you for sharing your most memorable experience with us during your stay at Golden Palace Hotel Lombok. We are always excited to hear positive reviews, especially when they come from those who matter most – you. Your review has been shared with the hotel team as an important way to understand how we can continue to provide exceptional experiences. We greatly appreciate you taking the time to share your review. We look forward to welcoming you back. Have a wonderful day! . Warm Regards, Reeza Pahlevie. Director of Operation.
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Marta N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Very comfortable atmosphere, complete facilities, and a good restaurant
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Accommodation's Reply
20 Jun 2025
Dear Mr./Mrs. Marta N. Warmest Greetings from Golden palace Hotel Lombok . It was a pleasure to serve you. On behalf of the entire hotel team, we would like to thank you for sharing your most memorable experience with us during your stay at Golden palace Hotel Lombok. We are always excited to hear positive reviews, especially when they come from those who matter most – you. Your review has been shared with the hotel team as an important way to understand how we can continue to provide exceptional experiences. We greatly appreciate you taking the time to share your review. We look forward to welcoming you back. Have a great day! . Warm Regards, Reeza Pahlevie. Director of Operation.
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Ikhwan A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
friendly staff with the best service
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Accommodation's Reply
20 Jun 2025
Dear Mr./Mrs. Ikhwan A. Warmest Greetings from Golden Palace Hotel Lombok . It was a pleasure to serve you. On behalf of the entire hotel team, we would like to thank you for sharing your most memorable experience with us during your stay at Golden Palace Hotel Lombok. We are always excited to hear positive reviews, especially when they come from those who matter most – you. Your review has been shared with the hotel team as an important way to understand how we can continue to provide exceptional experiences. We greatly appreciate you taking the time to share your review. We look forward to welcoming you back. Have a great day! . Warm Regards, Reeza Pahlevie. Director of Operation.
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Finda M.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 9 week(s) ago
Ambiance/Facilities: peaceful ambiance, quite complete facilities Food: limited variety but tasted good Staff Assistance: friendly and helpful staff Highlights: pretty sunset at the rooftop 🌅🧡 Price: value for money Location: quite strategic, easy to find food around the hotel
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Accommodation's Reply
20 Jun 2025
Dear, Mr/Mrs. Finda M. Warmest Greetings from Golden palace Hotel Lombok  It has been a pleasure serving you. On behalf of the entire hotel team, we would like to thank you for sharing your most memorable experience with us during your stay at Golden palace Hotel Lombok. We are always excited to hear positive reviews, especially when they come from those who matter most - You. Your review has been shared with the hotel team as an important way to understand how we can continue to deliver an exceptional experience. We really appreciate you taking the time to share your review. We look forward to welcoming you back. Have a great day!  Warmest Regards, Reeza Pahlevie Director of Operation
A***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Recommended.. Friendly staff, clean room..
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Accommodation's Reply
20 Jun 2025
Dear Mr./Mrs. A*n. Warmest Greetings from Golden Palace Hotel Lombok . It was a pleasure to serve you. On behalf of the entire hotel team, we would like to thank you for sharing your most memorable experience with us during your stay at Golden Palace Hotel Lombok. We are always excited to hear positive reviews, especially when they come from those who matter most – you. Your review has been shared with the hotel team as an important way to understand how we can continue to provide exceptional experiences. We greatly appreciate you taking the time to share your review. We look forward to welcoming you back. Have a wonderful day! . Warm Regards, Reeza Pahlevie. Director of Operation.
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L***L
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 10 week(s) ago
Fix and check on guests who have not eaten with the available food supplies, guests are still there, the food has run out. If the service and others are good.👍
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Accommodation's Reply
20 Jun 2025
Dear Mr./Mrs. L*L. Warmest Greetings from Golden Palace Hotel Lombok . It was a pleasure to serve you. On behalf of the entire hotel team, we would like to thank you for sharing your most memorable experience with us during your stay at Golden Palace Hotel Lombok. We are always excited to hear positive reviews, especially when they come from those who matter most – you. Your review has been shared with the hotel team as an important way to understand how we can continue to provide exceptional experiences. We greatly appreciate you taking the time to share your review. We look forward to welcoming you back. Have a wonderful day! . Warm Regards, Reeza Pahlevie. Director of Operation.
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