Grand Kanaya Hotel

Hotels
8.1
/10
Very Good
2,736 reviews

What Guests Say About Their Stay

Distance To City Center (34)
Accessibility (27)
Bedroom (24)
Room Space (23)
Luthfi B.
10.0
/ 10
Nice room with great location, near to any culinary place
Luthfi B.
10.0
/ 10
Nice room and good view, reasonable price
Kasry Simanjuntak
8.5
/ 10
Nice hotel. Clean and the service so good
NORDIN BIN MASRI
10.0
/ 10
Nice and convenient place, reasonable price
In the Area
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Jl. Darrussalam No.12, Sei Sikambing D, Medan Petisah, Medan Petisah, Medan, Sumatra Utara, Indonesia, 20119

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Grand Kanaya Hotel is a hotel in a good neighborhood, which is located at Medan Petisah. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Grand Kanaya Hotel

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Jl. Darrussalam No.12, Sei Sikambing D, Medan Petisah, Medan Petisah, Medan, Sumatra Utara, Indonesia, 20119
Lobby Grand Kanaya Hotel
Lobby 2 Grand Kanaya Hotel

Discover More About Grand Kanaya Hotel

Location


Grand Kanaya Hotel is a hotel in a good neighborhood, which is located at Medan Petisah.

About Grand Kanaya Hotel

From business event to corporate gathering, Grand Kanaya Hotel provides complete services and facilities that you and your colleagues need.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Grand Kanaya Hotel.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Grand Kanaya Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Grand Kanaya Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Grand Kanaya Hotel is the right place to stay.

All facilities in Grand Kanaya Hotel

Bar, Cafe and Lounge Grand Kanaya Hotel
Bar, Cafe and Lounge
Functional Hall Grand Kanaya Hotel
Functional Hall
Lobby Grand Kanaya Hotel
Lobby
Accommodation Services Grand Kanaya Hotel
Accommodation Services
Exterior Grand Kanaya Hotel
Exterior

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • 24-hour room service
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Newspaper
  • Porter
  • Tours

General

  • AC
  • Banquet
  • Family room
  • Fireplace in lobby
  • Non-smoking room
  • Swimming pool
  • Smoking area

Food and Drinks

  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Cafe
  • Dining area

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • Refrigerator
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Transportation

  • Airport transfer
  • Car rental
  • Parking with surcharge
  • Secure parking

Connectivity

  • Internet point
  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Business Facilities

  • Meeting facilities

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in Grand Kanaya Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Additional Policy

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Grand Kanaya Hotel
143
Number of floors in Grand Kanaya Hotel
7
Another facilities in Grand Kanaya Hotel
Coffee/tea in lobby, Coffee shop, 24-hour room service, Late check-out, Breakfast restaurant

Frequently asked question in Grand Kanaya Hotel

What are available facilities at Grand Kanaya Hotel?
There are top facilites at Grand Kanaya Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Grand Kanaya Hotel?
The standard check-in time at Grand Kanaya Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Grand Kanaya Hotel provide breakfast?
Yes, Grand Kanaya Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Grand Kanaya Hotel

Traveloka (2,736)
Other sources (6)
8.1
Very Good
From 2,736 reviews
Provided by travelers on
Cleanliness

8.0

Room Comfort

8.0

Meal

8.1

Location

8.3

Service and Facilites

8.1

People often mention about Grand Kanaya Hotel
All
Ambiance (28)
Bedroom (28)
Bathroom (27)
Distance to City Center (21)
Staff Friendliness (21)
Room Space (20)
Taste (20)
Accessibility (18)
Variety (18)
In-house Restaurant (18)
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Traveler Reviews Grand Kanaya Hotel

Number of reviews per page
20
40
Customer reviews
M***a
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10.0
/10
Reviewed 1 week(s) ago
Good & highly recommended. Affordable price
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Nurhaidir M.
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8.5
/10
Reviewed 2 week(s) ago
The hotel staff was friendly and very helpful in getting the information we needed.
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Prianka S.
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5.7
/10
Reviewed 2 week(s) ago
The hot water is off. I've called the receptionist three times and brought the information, but no action has been taken. The staff doesn't smile much. I'm very disappointed. The TV is blurry. The food isn't very tasty.
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pantaslumbantobing
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7.9
/10
Reviewed 3 week(s) ago
the officer in the lobby when checking in did not understand the single bed, I ordered a single bed, was given a double bed, I ordered a non-smoking room was given a smoking room even though I brought my children, because the nicotine in the cigarette was still left in the room that was intended for smoking. next, the hot water in the bathroom is no longer hot, cold water comes out. hotel towels that no longer absorb water. my family and I did not feel comfortable staying at the Grand Kanaya Hotel
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Marina S.
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Business
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9.1
/10
Reviewed 4 week(s) ago
lots of small cockroaches in the room, towels don't absorb water.. the room isn't soundproof..
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j***l
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10.0
/10
Reviewed 9 week(s) ago
one of the best choices for a staycation
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1 people find it helpful
L***d
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Staycation
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10.0
/10
Reviewed 9 week(s) ago
Hotel staff is friendly, easy access to and from the hotel. Comfortable and clean, good food.
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N***a
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6.0
/10
Reviewed 10 week(s) ago
The room is not as shown in the photo, the atmosphere is scary and dirty, I took it for 2 days and immediately checked out on the first day. It was scary, we took a budget room initially and immediately upgraded to a deluxe room, like in the picture of the deluxe room 🤣 it was so scary it was unclear.
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1 people find it helpful
F***a
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Leisure
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9.1
/10
Reviewed 11 week(s) ago
The bathroom is just a bit less fragrant. Overall everything is good🫶
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V***a
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Staycation
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8.0
/10
Reviewed 11 week(s) ago
the staff are kind and quick to respond. but there are also things that need to be evaluated, the bathroom section, sorry, the shower is very slow and the water is small, then there is an unpleasant smell in the bathroom and the hallway area before going to the elevator. in the facility details there is a hair dryer, it turns out there is none so it's annoying if you know there isn't one, you can bring your own, right? 🥲. hopefully it will be better in the future. Thank you🙏
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1 people find it helpful
d***y
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9.7
/10
Reviewed 13 week(s) ago
Definitely recommend, clean, quite quiet place, minus the balcony just try it
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ZUHRI H.
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Transit
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10.0
/10
Reviewed 13 week(s) ago
The hotel staff is very friendly, the price is worth it and affordable if you go through the app and the food served is very varied and delicious.
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H***y
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8.5
/10
Reviewed 16 week(s) ago
Pretty good for the price I got it yesterday.
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N***r
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Staycation
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8.7
/10
Reviewed 16 week(s) ago
sorry in advance permission to comment, the condition of the AC in room 314 does not feel cold at all. it is still hot inside. have checked the technician still does not feel cold. please pay more attention to the comfort of the room so that hotel guests are comfortable. Thank you..
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1 people find it helpful
A***i
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Staycation
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8.3
/10
Reviewed 17 week(s) ago
Please maintain cleanliness, especially under the bed.
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2 people find it helpful
r***a
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9.4
/10
Reviewed 17 week(s) ago
Still a favorite hotel for children, comfortable, only this time the problem is the air discharge is a bit clogged, otherwise everything is okay.
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n***i
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Leisure
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5.8
/10
Reviewed 17 week(s) ago
Slow service, smelly, dirty and very dusty room. Bathroom is very dirty, hot water does not work. Water is also dirty
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1 people find it helpful
I***N
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10.0
/10
Reviewed 17 week(s) ago
The staff is friendly and quick to respond.
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R***a
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6.5
/10
Reviewed 18 week(s) ago
The room was stuffy and there was no cold at all, staying in a hotel that wanted to be cool instead made me sweat. Even though it was a deluxe room.
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1 people find it helpful
M***o
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Leisure
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5.3
/10
Reviewed 21 week(s) ago
The bedroom smells musty, the sheets are dirty, the towels are dirty, the bathroom is narrow and there are many other shortcomings that make it uncomfortable.
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1 people find it helpful
Number of reviews per page
20
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Exterior 4 Grand Kanaya Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.