Grand Mercure Maha Cipta Medan Angkasa

Hotels
8.3
/10
Very Good
2,895 reviews

What Guests Say About Their Stay

Bedroom (68)
Staff Friendliness (65)
Room Space (62)
Ambiance (61)
Esra M. S.
10.0
/ 10
Hotel yang sangat recommended untuk keluarga, kamar luas dan bersih dan staff-nya apalagi di restoran saat breakfast sangat ramah.
R***o
9.7
/ 10
The hotel staff is very friendly and helpful, the breakfast is also delicious and the place is very comfortable.
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ineta t. s.
9.7
/ 10
Located in the city center, this hotel is excellent: comfortable, quiet, spacious, and clean rooms, and the staff are friendly and helpful. I'll definitely stay here again if I ever return to Medan. Thank you, Grand Mercury.
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Diana A.
9.7
/ 10
Spacious room, very friendly staff. Very strategic location. I will definitely come back again.
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L***a
10.0
/ 10
The most comfortable place to stay Have often stayed here since 2016 until now it is still a favorite place for families, both short vacations and long vacations
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In the Area
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Jl Sutomo no 1, Medan City Center, Medan, Sumatra Utara, Indonesia, 20235

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
Grand Mercure Maha Cipta Medan Angkasa is located in area / city Medan City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Grand Mercure Maha Cipta Medan Angkasa

Jl Sutomo no 1, Medan City Center, Medan, Sumatra Utara, Indonesia, 20235
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Lobby Grand Mercure Maha Cipta Medan Angkasa
Lobby 2 Grand Mercure Maha Cipta Medan Angkasa

Discover More About Grand Mercure Maha Cipta Medan Angkasa

Grand Mercure Maha Cipta Medan Angkasa Rates per Night

Grand Mercure Maha Cipta Medan Angkasa room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Grand Mercure Maha Cipta Medan Angkasa hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Grand Mercure Maha Cipta Medan Angkasa Location & Address

Grand Mercure Maha Cipta Medan Angkasa is located at Jl Sutomo no 1, Pusat Kota Medan, Medan, Sumatra Utara, Indonesia, 20235, Jalan Sutomo No. 1-3, 20231 Medan, Indonesia. It's situated in the Medan area of Indonesia, known for its vibrant city life and historical landmarks. The hotel is approximately 3 km from the city center.

How to go to Grand Mercure Maha Cipta Medan Angkasa from Airport

Arranging your hotel transfer from the airport to hotel is a crucial part of planning your trip. Here's a breakdown of how to get to Grand Mercure Maha Cipta Medan Angkasa from Kualanamu International Airport (KNO), with options to suit every budget and preference.

  • Taxi (most direct):

    A taxi is the most straightforward option. You'll find taxi stands outside the arrival hall. Agree on a price beforehand or ensure the meter is running.
  • Ride Hailing (convenient):

    Ride hailing services are readily available at Kualanamu International Airport. Simply book a ride through the app after you've collected your luggage.
  • Airport Rail Link (affordable):

    The Airport Rail Link connects Kualanamu International Airport to Medan Main Station. From there, you can take a taxi or Ride Hailing to the hotel.
  • Public Bus (cheapest):

    Several public bus routes connect the airport to different parts of Medan. This is the most budget-friendly option, but it can be slower and less convenient if you have a lot of luggage.

Tips:

For the most convenient route, consider a Ride Hailing or taxi, especially if you're travelling with luggage. If you're on a budget, the Airport Rail Link followed by a short taxi ride is a good compromise.

Grand Mercure Maha Cipta Medan Angkasa Reviews & Summary

Looking for all about hotel Grand Mercure Maha Cipta Medan Angkasa? This hotel consistently receives positive hotel reviews, making it a popular choice for travellers visiting Medan. Guests rave about its comfortable accommodations and convenient location.

What guests love about the hotel is its excellent service, spacious rooms, and delicious breakfast buffet. A standout feature is the rooftop pool, offering stunning city views. The hotel also boasts a well-equipped fitness center and a relaxing spa. One recent guest commented: "The Grand Mercure exceeded my expectations! The staff were incredibly friendly and helpful, the room was spotless, and the location was perfect for exploring Medan."

Grand Mercure Maha Cipta Medan Angkasa Room Types Available

Choosing the right hotel room type can significantly enhance your stay. Grand Mercure Maha Cipta Medan Angkasa offers a variety of categories of hotel rooms to suit different needs and preferences. Here's a breakdown of the different hotel bedroom types available:

  • Superior Room:

    These rooms offer comfortable accommodation with city views. Non-smoking options are available.
  • Deluxe Room:

    Slightly larger than the Superior Rooms, these rooms often include a bathtub. Smoking and non-smoking rooms are available.
  • Executive Suite:

    These suites offer more space and include a separate living area. Some suites have bathtubs and bidets.
  • Family Suite:

    Designed for families, these suites offer ample space and may include multiple bedrooms.
  • Presidential Suite:

    The most luxurious option, offering panoramic views, a separate living area, and a jacuzzi.

Grand Mercure Maha Cipta Medan Angkasa is not a pet-friendly hotel. Please check with the hotel directly for the most up-to-date information.

Hotel Facilities in Grand Mercure Maha Cipta Medan Angkasa

Grand Mercure Maha Cipta Medan Angkasa offers a wide range of hotel facilities to ensure a comfortable and enjoyable stay. From relaxing amenities to kid-friendly options, there's something for everyone. Here's a list of hotel amenities available:

  • Swimming Pool:

    Enjoy a refreshing dip in the outdoor swimming pool. Open daily from 7:00 AM to 7:00 PM.
  • Fitness Center:

    Stay active with the hotel's well-equipped fitness center. Open 24 hours.
  • Spa:

    Indulge in a relaxing massage or treatment at the hotel spa. Operating hours: 10:00 AM to 10:00 PM. Prices vary depending on the treatment.
  • Kids' Club:

    Keep the little ones entertained at the supervised Kids' Club. Open from 9:00 AM to 6:00 PM.
  • Business Center:

    Stay connected with the hotel's business center, offering printing and fax services.
  • Free Wi-Fi:

    Enjoy complimentary Wi-Fi throughout the hotel.
  • On-site Parking:

    Free parking is available for hotel guests.

Hotel Buffet or Restaurant/Cafe in Grand Mercure Maha Cipta Medan Angkasa

Grand Mercure Maha Cipta Medan Angkasa offers a variety of dining options to satisfy every palate. Whether you're looking for a hearty hotel buffet or a quick bite at the hotel cafe, you'll find it here. Here's a breakdown of the hotel restaurant and cafe options:

  • Flamboyan Restaurant:

    This restaurant serves a delicious international buffet for breakfast, lunch, and dinner. The breakfast buffet is priced at approximately SGD 25 per person. Opening hours: 6:00 AM to 10:00 PM.
  • The Lounge:

    Enjoy a selection of light snacks, pastries, and beverages at The Lounge. Opening hours: 10:00 AM to 11:00 PM.
  • Room Service:

    Enjoy a meal in the comfort of your room with the hotel's 24-hour room service.

A special dish to try is the "Bihun Bebek," a Medan specialty duck noodle soup, often available on the buffet.

Grand Mercure Maha Cipta Medan Angkasa Airport pickups and How to Book

Looking for hotels with airport shuttle services? Grand Mercure Maha Cipta Medan Angkasa offers a convenient hotel to airport transfer service for its guests. To book an airport pick-up, simply contact the hotel directly at least 24 hours in advance.

When booking, provide your flight details (arrival time, flight number, and airline) to ensure a smooth and timely pick-up. The hotel staff will meet you at the arrival hall with a sign bearing your name.

Nearby MRT Station & Bus Stops

Navigating Medan using public transport is relatively straightforward. Here's information on nearby MRT station and bus stops nearby to Grand Mercure Maha Cipta Medan Angkasa:

  • There is no MRT in Medan.

  • Trans Mebidang Bus Stop (closest):

    Several Trans Mebidang bus stops are located within walking distance of the hotel. The closest is approximately 500 meters away.

To use the Trans Mebidang bus service, you'll need to purchase a prepaid card from designated vendors or convenience stores. The card can be topped up with credit and used to pay for your fares.

Nearby Attractions for Family / Kid Friendly

Planning a family trip and looking for nearby activities? Medan offers a variety of attractions for families and kids. Here are some nearby places to go for a fun-filled day:

  • Rahmat International Wildlife Museum & Gallery (3 km):

    A unique museum showcasing a vast collection of taxidermied animals from around the world. Entry fee: Approximately SGD 8.
  • Tjong A Fie Mansion (2 km):

    Explore the beautifully preserved mansion of a prominent Chinese merchant. Entry fee: Approximately SGD 5.
  • Maimun Palace (3 km):

    Visit the iconic palace of the Deli Sultanate, showcasing a blend of Malay, Islamic, and European architectural styles. Entry fee: Approximately SGD 3.
  • Medan Zoo (10 km):

    Discover a variety of animals at the Medan Zoo. Entry fee: Approximately SGD 4.
  • Hillpark Sibolangit (50 km):

    A theme park with rides and attractions for all ages. Entry fee: Approximately SGD 15.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near Grand Mercure Maha Cipta Medan Angkasa (Medan)

Exploring the local food scene is a must when visiting Medan. From trendy cafes to authentic street food, there's something to satisfy every craving. Here's a guide to nearby dining options:

Cafes/Restaurants:

  • Tip Top Restaurant:

    A Medan institution known for its Indonesian and European dishes.
  • Merdeka Walk:

    A vibrant outdoor food court with a variety of restaurants and cafes.
  • Habitat Coffee:

    A popular spot for coffee and light meals.

Local Street Food:

  • Nasi Goreng:

    Fried rice with various toppings.
  • Soto Medan:

    A creamy coconut milk-based soup with chicken or beef.
  • Mie Gomak:

    Thick noodles served with a spicy peanut sauce.
  • Durian:

    The "king of fruits," known for its pungent aroma and unique flavor.
  • Bihun Bebek:

    Duck noodle soup, a Medan specialty.

Shopping places near Grand Mercure Maha Cipta Medan Angkasa (Medan)

Indulge in some retail therapy at the shopping places near me in Medan. From modern malls to traditional markets, there's something for every shopper. Here are some nearby shopping destinations:

  • Sun Plaza:

    A large shopping mall with a variety of international and local brands.
  • Centre Point Mall:

    Another popular mall with a wide selection of shops and restaurants.
  • Medan Mall:

    A more budget-friendly option with a mix of shops and entertainment options.

Other Places to Stay Near Grand Mercure Maha Cipta Medan Angkasa

Looking for alternative accommodations? Medan offers a range of hotels to suit different budgets and preferences. Here are some other places to stay nearby:

Luxury/5–6 star hotels nearby:

  • JW Marriott Hotel Medan:

    A luxurious hotel with excellent amenities and service.
  • Adimulia Hotel Medan:

    A stylish hotel with a rooftop pool and stunning city views.
  • The Ritz-Carlton, Medan (Future):

    A highly anticipated luxury hotel (opening date may vary).

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

Four-star hotels nearby:

  • Swiss-Belinn Medan:

    A comfortable and convenient hotel with a central location.
  • Aryaduta Medan:

    A well-appointed hotel with a range of facilities.
  • Grand Antares Hotel Medan:

    A modern hotel with a rooftop restaurant.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

Three-star hotels nearby:

  • OYO 168 Grand Polonia Hotel:

    A budget-friendly option with clean and comfortable rooms.
  • RedDoorz near Thamrin Plaza Medan:

    A simple and affordable hotel in a convenient location.
  • Hotel Grandhika Setiabudi Medan:

    A value hotel with essential amenities.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Finding the perfect hotel for your trip to Medan is essential for a memorable experience. With its convenient location, comfortable accommodations, and excellent facilities, Grand Mercure Maha Cipta Medan Angkasa is a great choice for both business and leisure travellers. Check hotel availability and make your hotel reservations today!

Don't miss out on the best deals! Book your stay at Grand Mercure Maha Cipta Medan Angkasa through Traveloka for a seamless and hassle-free experience. Plus, you can find book cheap hotels in Indonesia and cheap hotels nearby on Traveloka.

All facilities in Grand Mercure Maha Cipta Medan Angkasa

Bar, Cafe and Lounge Grand Mercure Maha Cipta Medan Angkasa
Bar, Cafe and Lounge
Entertainment Facility Grand Mercure Maha Cipta Medan Angkasa
Entertainment Facility
Functional Hall Grand Mercure Maha Cipta Medan Angkasa
Functional Hall
Lobby Grand Mercure Maha Cipta Medan Angkasa
Lobby
Others Grand Mercure Maha Cipta Medan Angkasa
Others

Hotel Services

  • Concierge
  • Express check-in
  • Express check-out
  • 24-hour Receptionist

Public Facilities

  • Parking
  • WiFi in public area

Kids and Pets

  • Babysitting

Things to Do

  • Outdoor pool

General

  • Swimming pool

In-room Facilities

  • TV

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Grand Mercure Maha Cipta Medan Angkasa

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Number of floors in Grand Mercure Maha Cipta Medan Angkasa
11
Another facilities in Grand Mercure Maha Cipta Medan Angkasa
Concierge, Express check-in, Express check-out, 24-hour Receptionist, WiFi in public area

Frequently asked question in Grand Mercure Maha Cipta Medan Angkasa

What are available facilities at Grand Mercure Maha Cipta Medan Angkasa?
There are top facilites at Grand Mercure Maha Cipta Medan Angkasa such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Grand Mercure Maha Cipta Medan Angkasa?
The standard check-in time at Grand Mercure Maha Cipta Medan Angkasa is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Grand Mercure Maha Cipta Medan Angkasa
Grand Mercure Maha Cipta Medan Angkasa has a 5.0-star rating.
How many floors does Grand Mercure Maha Cipta Medan Angkasa have?
Grand Mercure Maha Cipta Medan Angkasa has 11.
Are there any parking spots at Grand Mercure Maha Cipta Medan Angkasa ?
Yes: Yes, there are parking spots at Grand Mercure Maha Cipta Medan Angkasa
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More Reviews from Other Guests in Grand Mercure Maha Cipta Medan Angkasa

8.4
Very Good
From 2,754 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.6

Meal

8.4

Location

8.6

Service and Facilites

8.5

People often mention about Grand Mercure Maha Cipta Medan Angkasa
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Bedroom (52)
Staff Friendliness (48)
Room Space (44)
Bathroom (44)
Distance to City Center (43)
Ambiance (43)
Hotel Area (42)
Family Friendly (37)
Variety (36)
Taste (34)
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Traveler Reviews Grand Mercure Maha Cipta Medan Angkasa

Number of reviews per page
20
40
Customer reviews
E***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Nice place to stay, service, cleanliness, view, room space, workers, all is good.
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Accommodation's Reply
06 Nov 2025
Dear Valued Guest, Thank you for your positive review. We are delighted to hear that you enjoyed your stay at Grand Mercure Medan Angkasa. Your feedback means a lot to us and will serve as encouragement and support for our team to continue to strive to provide the best service. Best regards, Management
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E***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
All is good, just in case please always try to give the best services for all the customers.
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Accommodation's Reply
12 Nov 2025
Dear Guest, Thank you for your positive feedback. We appreciate your encouragement to continuously strive for excellence in our service. Your satisfaction is important to us, and we will continue to work hard to meet your expectations. Best regards, Management
E***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
I stayed in a deluxe twin room, and the shower in the bathroom wasn't working properly anymore, and it was very loud to turn. This might be because the hotel changed brands.
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1 people find it helpful
Accommodation's Reply
26 Oct 2025
Dear Valued Guest, Thank you for your comments and suggestions. We apologize for the inconvenience you have experienced due to the shower issue in the bathroom. Your feedback is very important to us and we will immediately forward it to our engineering team for review and improvement to prevent the same issue from happening again in the future. We are still delighted to know that you have chosen Grand Mercure Medan Angkasa as your accommodation and we look forward to welcoming you back again. Best regards, Management
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E***i
icon-origin-TRAVELOKA
8.2
/10
Reviewed 3 week(s) ago
All is good. Nice to stay here. Come and enjoy the room with your family.
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Accommodation's Reply
26 Oct 2025
Dear Guest, Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Management
w***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Good, in short, we recommend the service, the place is comfortable, the room is spacious
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Accommodation's Reply
15 Oct 2025
Dear Valued Guest, Thank you for your positive review. We are delighted that you were satisfied with our service, felt comfortable with our hotel's atmosphere and were impressed with our spacious rooms. We look forward to welcoming you back to Grand Mercure Medan Angkasa again. Best regards, Management
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M***g
icon-Staycation
Staycation
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9.1
/10
Reviewed 5 week(s) ago
We got the welcoming drink. the breakfast menu are variety and tasteful. But need renovation of the floor.
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Accommodation's Reply
15 Oct 2025
Dear Guest, Thank you for sharing your feedback. We are delighted to know that you enjoyed the welcome drink and appreciated the variety and taste of our breakfast offerings. We have also noted your suggestion regarding the floor renovation, and we truly appreciate your input as it helps us improve our facilities for a better guest experience. We look forward to welcoming you back to Grand Mercure Medan Angkasa in the near future. Warm regards, Management
R***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The rooms are clean, the staff is friendly... The breakfast is also delicious and has many choices.
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1 people find it helpful
Accommodation's Reply
29 Sep 2025
Dear Guest, Thank you for your positive review. We are pleased to know that you enjoyed the clean room, the friendly service from our staff, and the delicious breakfast options. We look forward to welcoming you back to Grand Mercure Medan Angkasa. Best regards, Management
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Clean rooms, clean and child-friendly swimming pool, delicious food and lots of variety.
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2 people find it helpful
Accommodation's Reply
29 Sep 2025
Dear Guest, Thank you for your positive review. We are delighted to hear that you enjoyed the comfort of our clean rooms, the kid-friendly pool, and the delicious and varied cuisine. We look forward to welcoming you back to Grand Mercure Medan Angkasa. Best regards, Management
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I***m
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Leisure
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10.0
/10
Reviewed 8 week(s) ago
Friendly staff and delicious food. Kid-friendly. Suitable for families.
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Accommodation's Reply
18 Sep 2025
Dear guest, Thank you for your positive review. We are delighted to know that you were satisfied with the friendliness of our staff and that you enjoyed the food. Your review motivates us to continuously improve our service and provide the best experience for every guest. We look forward to welcoming you back to Grand Mercure Medan Angkasa. Best regards, Management
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R***o
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9.7
/10
Reviewed 9 week(s) ago
The hotel staff is very friendly and helpful, the breakfast is also delicious and the place is very comfortable.
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2 people find it helpful
Accommodation's Reply
18 Sep 2025
Dear guest, Thank you for your positive review. We are delighted to learn that you enjoyed the hospitality and helpfulness of our staff, as well as the delicious breakfast. Your feedback motivates us to continue providing the best service to every guest. We look forward to welcoming you back to Grand Mercure Medan Angkasa. Best regards, Management
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Sahat M.
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8.5
/10
Reviewed 9 week(s) ago
The service is very friendly and professional, the hotel rooms are clean and comfortable... Definitely recommended.
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Accommodation's Reply
16 Sep 2025
Dear Sahat. M, Thank you for your positive review. We are delighted to learn that our team's friendly and professional service, along with the cleanliness and comfort of our rooms, left a positive impression on you. We look forward to welcoming you back to Grand Mercure Medan Angkasa. Best regards, Management. Best regards,
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Eka F. S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
The hotel is comfortable, clean. friendly staff. Highly recommend this
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Accommodation's Reply
15 Sep 2025
Dear Eka F. S., Thank you very much for your positive review of Grand Mercure Medan Angkasa. We are very pleased to hear that you enjoyed the cleanliness of the hotel and the friendly service from our staff. We look forward to welcoming you back. Best regards, Management
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ineta t. s.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 12 week(s) ago
Located in the city center, this hotel is excellent: comfortable, quiet, spacious, and clean rooms, and the staff are friendly and helpful. I'll definitely stay here again if I ever return to Medan. Thank you, Grand Mercury.
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Accommodation's Reply
26 Aug 2025
Dear Ineta T. S, Thank you very much for your positive review. We are delighted to hear that you enjoyed our location, room, and service. We will continue to strive to provide the best experience for every guest. We look forward to welcoming you back to Grand Mercure Medan Angkasa. Sincerely, Management
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Hiras P. T.
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10.0
/10
Reviewed 14 week(s) ago
Very comfortable lobby, very comfortable rooms. Recommended for a staycation, as everything is quite close.
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Accommodation's Reply
12 Aug 2025
Dear Hiras, Thank you for your positive review. We are pleased to know that you enjoyed our lobby and room, and that our strategic location was perfect for your staycation. We look forward to welcoming you back to Grand Mercure Medan Angkasa. Best regards, Management
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Tay B. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.8
/10
Reviewed 16 week(s) ago
the room need renovations especially toilet
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Accommodation's Reply
31 Jul 2025
Dear Tay B.S, Thank you for your feedback. We truly appreciate you sharing your experience, and we sincerely apologize if the condition of the room did not meet your expectations. Please be assured that your comments have been noted and will be shared with our management team as we continue to plan improvements and upgrades to enhance guest comfort. Your input is very valuable to us, and we hope to have the opportunity to welcome you again with a better experience in the future. Best Regards, Management
N***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
Suitable for families, the rooms are spacious, comfortable, the price is stable, even on weekends the price is okay.
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1 people find it helpful
Accommodation's Reply
28 Jul 2025
Dear guest, Thank you for your positive review. We are delighted to know that you and your family enjoyed your stay at the Grand Mercure Medan Angkasa. We look forward to welcoming you back in the future. Best regards, Management
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Nuryani
icon-origin-TRAVELOKA
9.7
/10
Reviewed 16 week(s) ago
The room is spacious, with a desk for work. It's perfect for a staycation, and it's also perfect for WFH.
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Accommodation's Reply
31 Jul 2025
Dear Nuryani, Thank you for your positive review. We are delighted to hear that you enjoyed your stay at the Grand Mercure Medan Angkasa and were satisfied with the hotel facilities and the friendly service from our reception and bellboy team. We look forward to your next visit. Best regards, Management
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Diana A.
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Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 19 week(s) ago
Spacious room, very friendly staff. Very strategic location. I will definitely come back again.
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1 people find it helpful
Accommodation's Reply
11 Jul 2025
Dear Diana A, Thank you for your kind review of our hotel. We are glad you enjoyed your stay and hope to see you again soon. Best regards, Management
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Juliana
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8.5
/10
Reviewed 19 week(s) ago
Alhamdulillah the kids are very happy..we don't feel like going home..want to stay longer.....breakfast is also great... the waiters are also polite..thanks grandmercure...next time we will stay there again...
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Accommodation's Reply
08 Jul 2025
Dear Juliana, Thank you very much for your positive review. We are very happy to hear that the children enjoyed their stay at Grand Mercure Medan Angkasa. We are also pleased to know that you enjoyed the breakfast we served and felt the friendliness and politeness of our team. We look forward to welcoming you on your next visit. Best regards, Management
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Ismail S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
more successful and improved
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1 people find it helpful
Accommodation's Reply
08 Jul 2025
Dear Ismail S, Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Best regards, Management
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Number of reviews per page
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Lobby 4 Grand Mercure Maha Cipta Medan Angkasa

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 2,754 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.6

Meal

8.4

Location

8.6

Service and Facilites

8.5

People often mention about Grand Mercure Maha Cipta Medan Angkasa
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Bedroom (52)
Staff Friendliness (48)
Room Space (44)
Bathroom (44)
Distance to City Center (43)
Ambiance (43)
Hotel Area (42)
Family Friendly (37)
Variety (36)
Taste (34)
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Traveler Reviews Grand Mercure Maha Cipta Medan Angkasa

Number of reviews per page
20
40
Customer reviews
E***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Nice place to stay, service, cleanliness, view, room space, workers, all is good.
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Accommodation's Reply
06 Nov 2025
Dear Valued Guest, Thank you for your positive review. We are delighted to hear that you enjoyed your stay at Grand Mercure Medan Angkasa. Your feedback means a lot to us and will serve as encouragement and support for our team to continue to strive to provide the best service. Best regards, Management
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E***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
All is good, just in case please always try to give the best services for all the customers.
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Accommodation's Reply
12 Nov 2025
Dear Guest, Thank you for your positive feedback. We appreciate your encouragement to continuously strive for excellence in our service. Your satisfaction is important to us, and we will continue to work hard to meet your expectations. Best regards, Management
E***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
I stayed in a deluxe twin room, and the shower in the bathroom wasn't working properly anymore, and it was very loud to turn. This might be because the hotel changed brands.
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1 people find it helpful
Accommodation's Reply
26 Oct 2025
Dear Valued Guest, Thank you for your comments and suggestions. We apologize for the inconvenience you have experienced due to the shower issue in the bathroom. Your feedback is very important to us and we will immediately forward it to our engineering team for review and improvement to prevent the same issue from happening again in the future. We are still delighted to know that you have chosen Grand Mercure Medan Angkasa as your accommodation and we look forward to welcoming you back again. Best regards, Management
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E***i
icon-origin-TRAVELOKA
8.2
/10
Reviewed 3 week(s) ago
All is good. Nice to stay here. Come and enjoy the room with your family.
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Accommodation's Reply
26 Oct 2025
Dear Guest, Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Management
w***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Good, in short, we recommend the service, the place is comfortable, the room is spacious
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Accommodation's Reply
15 Oct 2025
Dear Valued Guest, Thank you for your positive review. We are delighted that you were satisfied with our service, felt comfortable with our hotel's atmosphere and were impressed with our spacious rooms. We look forward to welcoming you back to Grand Mercure Medan Angkasa again. Best regards, Management
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M***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 week(s) ago
We got the welcoming drink. the breakfast menu are variety and tasteful. But need renovation of the floor.
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Accommodation's Reply
15 Oct 2025
Dear Guest, Thank you for sharing your feedback. We are delighted to know that you enjoyed the welcome drink and appreciated the variety and taste of our breakfast offerings. We have also noted your suggestion regarding the floor renovation, and we truly appreciate your input as it helps us improve our facilities for a better guest experience. We look forward to welcoming you back to Grand Mercure Medan Angkasa in the near future. Warm regards, Management
R***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The rooms are clean, the staff is friendly... The breakfast is also delicious and has many choices.
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1 people find it helpful
Accommodation's Reply
29 Sep 2025
Dear Guest, Thank you for your positive review. We are pleased to know that you enjoyed the clean room, the friendly service from our staff, and the delicious breakfast options. We look forward to welcoming you back to Grand Mercure Medan Angkasa. Best regards, Management
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Clean rooms, clean and child-friendly swimming pool, delicious food and lots of variety.
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2 people find it helpful
Accommodation's Reply
29 Sep 2025
Dear Guest, Thank you for your positive review. We are delighted to hear that you enjoyed the comfort of our clean rooms, the kid-friendly pool, and the delicious and varied cuisine. We look forward to welcoming you back to Grand Mercure Medan Angkasa. Best regards, Management
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I***m
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Friendly staff and delicious food. Kid-friendly. Suitable for families.
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Accommodation's Reply
18 Sep 2025
Dear guest, Thank you for your positive review. We are delighted to know that you were satisfied with the friendliness of our staff and that you enjoyed the food. Your review motivates us to continuously improve our service and provide the best experience for every guest. We look forward to welcoming you back to Grand Mercure Medan Angkasa. Best regards, Management
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R***o
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
The hotel staff is very friendly and helpful, the breakfast is also delicious and the place is very comfortable.
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2 people find it helpful
Accommodation's Reply
18 Sep 2025
Dear guest, Thank you for your positive review. We are delighted to learn that you enjoyed the hospitality and helpfulness of our staff, as well as the delicious breakfast. Your feedback motivates us to continue providing the best service to every guest. We look forward to welcoming you back to Grand Mercure Medan Angkasa. Best regards, Management
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Sahat M.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
The service is very friendly and professional, the hotel rooms are clean and comfortable... Definitely recommended.
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Accommodation's Reply
16 Sep 2025
Dear Sahat. M, Thank you for your positive review. We are delighted to learn that our team's friendly and professional service, along with the cleanliness and comfort of our rooms, left a positive impression on you. We look forward to welcoming you back to Grand Mercure Medan Angkasa. Best regards, Management. Best regards,
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Eka F. S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
The hotel is comfortable, clean. friendly staff. Highly recommend this
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Accommodation's Reply
15 Sep 2025
Dear Eka F. S., Thank you very much for your positive review of Grand Mercure Medan Angkasa. We are very pleased to hear that you enjoyed the cleanliness of the hotel and the friendly service from our staff. We look forward to welcoming you back. Best regards, Management
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ineta t. s.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 12 week(s) ago
Located in the city center, this hotel is excellent: comfortable, quiet, spacious, and clean rooms, and the staff are friendly and helpful. I'll definitely stay here again if I ever return to Medan. Thank you, Grand Mercury.
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Accommodation's Reply
26 Aug 2025
Dear Ineta T. S, Thank you very much for your positive review. We are delighted to hear that you enjoyed our location, room, and service. We will continue to strive to provide the best experience for every guest. We look forward to welcoming you back to Grand Mercure Medan Angkasa. Sincerely, Management
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Hiras P. T.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Very comfortable lobby, very comfortable rooms. Recommended for a staycation, as everything is quite close.
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Accommodation's Reply
12 Aug 2025
Dear Hiras, Thank you for your positive review. We are pleased to know that you enjoyed our lobby and room, and that our strategic location was perfect for your staycation. We look forward to welcoming you back to Grand Mercure Medan Angkasa. Best regards, Management
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Tay B. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.8
/10
Reviewed 16 week(s) ago
the room need renovations especially toilet
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Accommodation's Reply
31 Jul 2025
Dear Tay B.S, Thank you for your feedback. We truly appreciate you sharing your experience, and we sincerely apologize if the condition of the room did not meet your expectations. Please be assured that your comments have been noted and will be shared with our management team as we continue to plan improvements and upgrades to enhance guest comfort. Your input is very valuable to us, and we hope to have the opportunity to welcome you again with a better experience in the future. Best Regards, Management
N***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
Suitable for families, the rooms are spacious, comfortable, the price is stable, even on weekends the price is okay.
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1 people find it helpful
Accommodation's Reply
28 Jul 2025
Dear guest, Thank you for your positive review. We are delighted to know that you and your family enjoyed your stay at the Grand Mercure Medan Angkasa. We look forward to welcoming you back in the future. Best regards, Management
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Nuryani
icon-origin-TRAVELOKA
9.7
/10
Reviewed 16 week(s) ago
The room is spacious, with a desk for work. It's perfect for a staycation, and it's also perfect for WFH.
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Accommodation's Reply
31 Jul 2025
Dear Nuryani, Thank you for your positive review. We are delighted to hear that you enjoyed your stay at the Grand Mercure Medan Angkasa and were satisfied with the hotel facilities and the friendly service from our reception and bellboy team. We look forward to your next visit. Best regards, Management
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Diana A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 19 week(s) ago
Spacious room, very friendly staff. Very strategic location. I will definitely come back again.
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1 people find it helpful
Accommodation's Reply
11 Jul 2025
Dear Diana A, Thank you for your kind review of our hotel. We are glad you enjoyed your stay and hope to see you again soon. Best regards, Management
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Juliana
icon-origin-TRAVELOKA
8.5
/10
Reviewed 19 week(s) ago
Alhamdulillah the kids are very happy..we don't feel like going home..want to stay longer.....breakfast is also great... the waiters are also polite..thanks grandmercure...next time we will stay there again...
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Accommodation's Reply
08 Jul 2025
Dear Juliana, Thank you very much for your positive review. We are very happy to hear that the children enjoyed their stay at Grand Mercure Medan Angkasa. We are also pleased to know that you enjoyed the breakfast we served and felt the friendliness and politeness of our team. We look forward to welcoming you on your next visit. Best regards, Management
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Ismail S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
more successful and improved
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1 people find it helpful
Accommodation's Reply
08 Jul 2025
Dear Ismail S, Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Best regards, Management
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Number of reviews per page
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