Grand Tropic Suites Hotel

Hotels
Preferred Partner Plus
All-star Accommodation
8.0
/10
Very Good
5,695 reviews

What Guests Say About Their Stay

Room Space (73)
Distance To City Center (66)
Accessibility (58)
Staff Friendliness (58)
Johandi Y.
9.7
/ 10
Very nice hotel, very good area and awesome service! Definitely recommended.
M***i
9.7
/ 10
This is the second time staying here because it is family friendly, kids can play and swim. Everywhere is close to access.
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M***d
9.4
/ 10
beautiful, clean, humanistic and adaptive environment for guests, friendly and polite service
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sasanti r. d.
10.0
/ 10
Near the inner-city toll road, near minimarkets, near malls, spacious rooms, there are dining tables and chairs, there are living room chairs, cold air conditioning. It's a pleasure to stay here.
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Monica S.
8.5
/ 10
Your little one is so happy that you don't want to check out quickly, you still want to swim because the pool is good, you can play sand too. The wifi is really fast, the rooms are like apartments, spacious, clean and comfortable, the breakfast food is delicious and lots of choices. The pool is nice. The room air conditioner is really cold. The service is also friendly, very suitable for a family hotel.
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In the Area
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Jl. S. Parman Kav 3, Grogol Petamburan, Tanjung Duren, Jakarta, Indonesia, 11470

Main Facilities

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This accommodation offers:
Table tennis
Children play area
Children pool
Swimming pool
Fitness center
Luggage storage
Fitness center
AC
ATM/Banking
24-hour Receptionist
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
Grand Tropic Suites Hotel is located in area / city Tanjung Duren. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Grand Tropic Suites Hotel

Jl. S. Parman Kav 3, Grogol Petamburan, Tanjung Duren, Jakarta, Indonesia, 11470
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Lobby Grand Tropic Suites Hotel
Exterior 2 Grand Tropic Suites Hotel

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Grand Tropic Suites Hotel Rates per Night

Grand Tropic Suites Hotel room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Grand Tropic Suites Hotel hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Grand Tropic Suites Hotel Location & Address

Grand Tropic Suites Hotel is located at Jl. S. Parman Kav 3, Grogol Petamburan, Tanjung Duren, Jakarta, Indonesia, 11470, Jl. Letjen S. Parman Kav. 3-5, Jakarta Barat, Jakarta, Indonesia, 11470. It's situated in the Jakarta Barat area of Indonesia, known for its vibrant city life and bustling commercial districts. The hotel is approximately 8 km from the city center.

How to go to Grand Tropic Suites Hotel from Airport

Arriving at Soekarno-Hatta International Airport (CGK) and wondering about the best way to get to Grand Tropic Suites Hotel? Several options are available, each with its own advantages. Consider these choices for your hotel transfer from airport to hotel:

  • Taxi (Most Direct):

    A taxi is the most straightforward option. You'll find taxi stands outside the arrival terminals. Ensure the driver uses the meter or negotiate a fixed price beforehand.
  • Ride Hailing (Convenient):

    Ride-hailing services like Traveloka offer a convenient way to get to the hotel. Simply book a ride through the app, and a driver will pick you up at the designated area.
  • Airport Bus (Budget-Friendly):

    The DAMRI airport bus provides a more affordable option. Look for the bus heading towards Grogol, which is near Grand Tropic Suites Hotel. From Grogol, you can take a short taxi or ride-hailing service to the hotel.
  • Private Airport Transfer (Pre-Booked Comfort):

    Pre-booking a private airport transfer ensures a hassle-free experience. A driver will be waiting for you upon arrival, ready to take you directly to the hotel in comfort.

Tips:

For the most convenient route, consider using a ride-hailing service or pre-booking a private airport transfer, especially if you have a lot of luggage. If you're on a budget, the DAMRI airport bus is a good option, but be prepared for a slightly longer journey.

Grand Tropic Suites Hotel Reviews & Summary

Looking for all about hotel Grand Tropic Suites Hotel before you book? Hotel reviews can provide valuable insights into what to expect during your stay. This hotel is known for its comfortable accommodations and convenient location in Jakarta Barat.

Guests often praise the hotel's spacious rooms, friendly staff, and excellent amenities. The swimming pool and fitness center are popular features, and the on-site restaurant receives positive feedback for its delicious food. Many reviewers also appreciate the hotel's proximity to shopping malls and business districts. One standout feature is the hotel's commitment to providing a relaxing and enjoyable experience for all guests.

Here's a short, positive review to encourage bookings: "I had a fantastic stay at Grand Tropic Suites Hotel! The room was clean and spacious, the staff were incredibly helpful, and the location was perfect for exploring Jakarta Barat. I highly recommend this hotel!"

Grand Tropic Suites Hotel Room Types Available

Choosing the right hotel room type can significantly enhance your stay. Grand Tropic Suites Hotel offers a variety of categories of hotel rooms to suit different needs and preferences. Understanding the different hotel bedroom types available will help you make the best choice.

  • Superior Room:

    These rooms offer comfortable accommodations with standard amenities. They are ideal for solo travelers or couples looking for a cozy space.
  • Deluxe Room:

    Deluxe rooms are more spacious than Superior rooms and often include additional features such as a seating area or a work desk.
  • Executive Suite:

    Executive Suites provide a separate living area and bedroom, offering more space and privacy. These suites are perfect for business travelers or families.
  • Family Suite:

    Designed with families in mind, these suites offer multiple beds and ample space for everyone to relax.
  • Smoking/Non-Smoking Rooms:

    Be sure to specify your preference for a smoking or non-smoking room when booking.
  • Bathtubs/Bidets:

    Some rooms feature bathtubs for a relaxing soak, while others include bidets for added convenience.

Grand Tropic Suites Hotel is not pet-friendly. Please inquire directly with the hotel for the most up-to-date information regarding their pet policy.

Hotel Facilities in Grand Tropic Suites Hotel

Grand Tropic Suites Hotel boasts a wide range of hotel amenities to ensure a comfortable and enjoyable stay. These hotel facilities cater to both adults and children, making it an ideal choice for families and business travelers alike.

  • Swimming Pool:

    Take a refreshing dip in the hotel's outdoor swimming pool. Operating hours are typically from 7:00 AM to 7:00 PM.
  • Fitness Center:

    Stay active during your stay at the well-equipped fitness center. Open 24 hours.
  • Spa:

    Indulge in a relaxing massage or treatment at the hotel's spa. Prices vary depending on the service.
  • Restaurant:

    Enjoy a variety of culinary delights at the on-site restaurant.
  • Kids' Club:

    Keep the little ones entertained at the supervised Kids' Club. Open from 9:00 AM to 6:00 PM.
  • Business Center:

    Stay connected and productive at the hotel's business center.
  • Free Wi-Fi:

    Enjoy complimentary Wi-Fi access throughout the hotel.
  • Parking:

    Free parking is available for hotel guests.

Hotel Buffet or Restaurant/Cafe in Grand Tropic Suites Hotel

Grand Tropic Suites Hotel offers several dining options to satisfy your culinary cravings. Whether you're looking for a hearty hotel buffet or a quick bite at the hotel cafe, you'll find something to suit your taste.

  • The Restaurant:

    This restaurant serves a variety of international and Indonesian dishes. The hotel buffet is available for breakfast, lunch, and dinner, with prices starting from SGD 30 per person. Opening hours are from 6:00 AM to 10:00 PM.
  • The Cafe:

    Enjoy a selection of coffee, tea, pastries, and light meals at the hotel cafe. Prices range from SGD 5 to SGD 15. Open from 7:00 AM to 11:00 PM.

The Restaurant is known for its signature dish, Nasi Goreng Special, a flavorful Indonesian fried rice with chicken, shrimp, and vegetables.

Grand Tropic Suites Hotel Airport pickups and How to Book

Need hotels with airport shuttle services? Grand Tropic Suites Hotel offers a convenient hotel to airport transfer service to make your arrival and departure as smooth as possible.

To book an airport pick-up, simply contact the hotel directly at least 24 hours in advance. Provide your flight details, including your arrival time and flight number. The hotel will arrange for a driver to meet you at the airport and take you directly to the hotel. You can book this service through Traveloka when you make your reservation.

Nearby MRT Station & Bus Stops

Exploring Jakarta is easy with the nearby MRT and bus stops. Knowing the nearest MRT station and nearby bus station locations can help you navigate the city efficiently. Here are some options for public transportation near Grand Tropic Suites Hotel:

  • Grogol Bus Terminal:

    Located approximately 1.5 km from the hotel, this bus terminal offers connections to various parts of Jakarta and beyond.
  • TransJakarta Bus Stop Central Park:

    Situated about 500 meters from the hotel, this bus stop provides access to the TransJakarta bus rapid transit system.

To use public transportation in Jakarta, you'll need a JakLingko card or an electronic money card from banks like BCA, Mandiri, or BNI. These cards can be purchased and topped up at various convenience stores and bus stations.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities to enjoy with your family? Jakarta Barat offers a variety of nearby places to go that are perfect for kids and adults alike. Discover some exciting nearby sightseeing places and things to see nearby.

  • Dunia Fantasi (Dufan):

    Located in Ancol Dreamland, about 12 km from the hotel, Dufan is a popular amusement park with thrilling rides and attractions. Entry price is approximately SGD 25 per person.
  • Waterbom Jakarta:

    A water park with slides, pools, and other water-based activities, located about 10 km from the hotel. Entry price is around SGD 20 per person.
  • Jakarta Aquarium:

    Located in Neo Soho Mall, about 1 km from the hotel, this aquarium features a variety of marine life and interactive exhibits. Entry price is approximately SGD 18 per person.
  • Museum MACAN (Modern and Contemporary Art in Nusantara):

    Situated about 6 km from the hotel, this museum showcases modern and contemporary art from Indonesia and around the world. Entry price is around SGD 12 per person.
  • Taman Anggrek Mall Ice Skating Rink:

    Enjoy ice skating at this rink located in Taman Anggrek Mall, about 500 meters from the hotel. Prices vary depending on the session.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near Grand Tropic Suites Hotel (Jakarta Barat)

Exploring the nearby dining scene is a must when staying in Jakarta Barat. Discover the best local food and nearby dining options, from cozy cafes to authentic local restaurants and food eatiries near me.

Cafes/Restaurants:

  • Starbucks Central Park Mall:

    Enjoy your favorite coffee and snacks at this popular coffee chain, located in Central Park Mall, just a short walk from the hotel.
  • Pizza Hut Central Park:

    A classic choice for pizza lovers, located in Central Park Mall.
  • Hakata Ikkousha Ramen:

    Indulge in authentic Japanese ramen at this restaurant in Central Park Mall.

Local Street Food:

  • Nasi Goreng:

    A flavorful Indonesian fried rice dish.
  • Satay:

    Grilled skewers of marinated meat served with peanut sauce.
  • Gado-Gado:

    A traditional Indonesian salad with peanut sauce dressing.
  • Ketoprak:

    A vegetarian dish made with tofu, rice noodles, and peanut sauce.
  • Martabak:

    A sweet or savory pancake filled with various ingredients.

Shopping places near Grand Tropic Suites Hotel (Jakarta Barat)

If you're looking for nearby shopping options, Jakarta Barat has plenty to offer. From malls near hotel to dept stores near me, you'll find a variety of shops near me to explore.

  • Central Park Mall:

    Located just a short walk from the hotel, Central Park Mall offers a wide range of shops, restaurants, and entertainment options.
  • Taman Anggrek Mall:

    Another popular shopping destination in Jakarta Barat, featuring a variety of international and local brands.
  • Citraland Mall:

    A large shopping mall with a wide selection of stores and a cinema.

Other Places to Stay Near Grand Tropic Suites Hotel

Looking for alternative accommodations in the area? Jakarta Barat offers a variety of options, from affordable hotels nearby to luxurious five star hotels near me. Here are some other places to stay near Grand Tropic Suites Hotel:

Luxury/5–6 Star Hotels Nearby:

  • Hotel Mulia Senayan:

    A luxurious hotel with excellent amenities and service.
  • The Ritz-Carlton Jakarta, Mega Kuningan:

    An elegant hotel offering a sophisticated experience.
  • Shangri-La Hotel, Jakarta:

    A renowned hotel known for its exceptional hospitality.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

Four-Star Hotels Nearby:

  • Pullman Jakarta Central Park:

    A stylish hotel with modern amenities and a convenient location.
  • Mercure Jakarta Kota:

    A comfortable hotel offering great value for money.
  • Swissôtel Jakarta PIK Avenue:

    A contemporary hotel with excellent facilities.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

Three-Star Hotels Nearby:

  • Amaris Hotel Seasons City:

    A budget-friendly hotel with clean and comfortable rooms.
  • Ibis Styles Jakarta Mangga Dua Square:

    A modern hotel offering a convenient location and affordable rates.
  • favehotel LTC Glodok:

    A vibrant hotel with a focus on style and value.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Finding the perfect hotel for your trip to Jakarta Barat is essential for a comfortable and enjoyable experience. With its convenient location, excellent amenities, and variety of room types, Grand Tropic Suites Hotel is a great choice for both business and leisure travelers. Check hotel availability and make your hotel reservations today!

Don't miss out on the opportunity to experience the best of Jakarta Barat. Book your stay at Grand Tropic Suites Hotel through Traveloka for the best deals and a seamless booking experience. Start planning your trip now and book cheap hotels in Indonesia or find cheap hotels nearby.

All facilities in Grand Tropic Suites Hotel

Bar, Cafe and Lounge Grand Tropic Suites Hotel
Bar, Cafe and Lounge
Swimming Pool Grand Tropic Suites Hotel
Swimming Pool
Common Space Grand Tropic Suites Hotel
Common Space
Lobby Grand Tropic Suites Hotel
Lobby
Exterior Grand Tropic Suites Hotel
Exterior

In-room Facilities

  • Cable TV
  • Desk
  • In-room safe
  • Refrigerator
  • Shower
  • TV

Hotel Services

  • Bellhop
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Luggage storage

General

  • AC
  • Banquet
  • Non-smoking room
  • Swimming pool
  • Terrace

Business Facilities

  • Business center
  • Meeting facilities
  • Photocopier
  • Business centre

Things to Do

  • Children play area
  • Fitness center
  • Sauna

Public Facilities

  • Parking
  • Safety deposit box
  • WiFi in public area

Nearby Facilities

  • ATM/Banking
  • Supermarket

Sports and Recreations

  • Fitness center
  • Table tennis

Family-friendly Facilities

  • Children pool

Transportation

  • Secure parking

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Grand Tropic Suites Hotel

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Deposit

Deposit IDR 500,000 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - to 12:00
Available rooms at Grand Tropic Suites Hotel
188
Number of floors in Grand Tropic Suites Hotel
23
Another facilities in Grand Tropic Suites Hotel
Cable TV, Desk, In-room safe, Refrigerator, Shower

Frequently asked question in Grand Tropic Suites Hotel

What is normal check-in & check-out time at Grand Tropic Suites Hotel?
The standard check-in time at Grand Tropic Suites Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
What is the star rating of Grand Tropic Suites Hotel
Grand Tropic Suites Hotel has a 4.0-star rating.
How many floors does Grand Tropic Suites Hotel have?
Grand Tropic Suites Hotel has 23.
How many rooms are available at Grand Tropic Suites Hotel
Grand Tropic Suites Hotel has 188.
Are there any parking spots at Grand Tropic Suites Hotel ?
Yes: Yes, there are parking spots at Grand Tropic Suites Hotel
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More Reviews from Other Guests in Grand Tropic Suites Hotel

Overall Ratings & Reviews Grand Tropic Suites Hotel

Traveloka (5,596)
Other sources (99)
8.0
Very Good
From 5,596 reviews
Provided by travelers on
Cleanliness

7.9

Room Comfort

7.9

Meal

7.7

Location

8.4

Service and Facilites

7.9

People often mention about Grand Tropic Suites Hotel
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Ruang Bilik (66)
Jarak ke Pusat Bandar (63)
Suasana (63)
Bilik tidur (60)
Kemesraan Kakitangan (57)
Kebolehcapaian (55)
Kawasan Hotel (55)
Bilik air (54)
Persekitaran (53)
Mesra Keluarga (50)
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Traveler Reviews Grand Tropic Suites Hotel

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 day(s) ago
For family stays it is very good, the room is spacious, there are plates and bowls, it's a shame the spoons and forks are plastic
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R***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
Top, the best, great, best, fun
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adhethia w.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
I've stayed at this hotel many times. It's family-friendly. The cleanliness and comfort of the rooms are constantly being improved. Success!
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1 people find it helpful
Yuliana P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
I am really happy to stay here ❤️
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Meidryani
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
This is my family's favorite place 👍☺
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1 people find it helpful
Fadli F.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
Cozy place, good view swimming pool, recommended for holiday.
2 people find it helpful
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Sanjaya
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
The room is quite spacious and has a comfortable sofa for the family. Perhaps something to pay attention to is the floor, which looks dull even though it's clean.
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4 people find it helpful
Y***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
For a more varied breakfast
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Ronald S.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 8 week(s) ago
The room is very spacious, with a living room and kitchen (without appliances). The bathroom floor is too slippery. The swimming pool is nice.
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M***D
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
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1 people find it helpful
Z***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Old hotel but still very comfortable, clean and homey. The lobby and rooms on some floors are newly renovated. Tasty breakfast, but they should've mentioned that it's a la carte on the apps (not buffet). Beautiful, fun, and clean swimming pool, with sand for kids. They also have a small playground and library. The only minus was we had to use cash for room deposit, so we had to withdraw money while the atm wasn't working properly. Overall, we enjoy out stay so much and would recommend the hotel 🥰
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1 people find it helpful
M***M
icon-origin-TRAVELOKA
9.4
/10
Reviewed 13 week(s) ago
Great place, comfortable bed. Absolutely top notch.
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2 people find it helpful
S***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 13 week(s) ago
staff was very helpfull and nice
1 people find it helpful
D***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 14 week(s) ago
The room is so big, with 2 beds. Good for a family staycation. The pool is comfortable.
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i***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 14 week(s) ago
The staff was very helpful and helpful when I had trouble connecting the Wi-Fi to the TV. The room and bathroom were clean.
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1 people find it helpful
I***e
icon-origin-TRAVELOKA
8.1
/10
Reviewed 15 week(s) ago
Highly recommended for those bringing a large family, the room is spacious, and there are not too many strict rules.
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1 people find it helpful
Z***g
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 16 week(s) ago
Wifi very poor ……. Other things all ok
1 people find it helpful
Accommodation's Reply
16 Jul 2025
Dear Our Valuable Guest, Warm greetings from Grand Tropic Suites Hotel, Thank you for staying with us and sharing your feedback. We’re pleased to know that overall your experience was satisfactory. We sincerely apologize for the inconvenience caused, and we are taking steps to improve our service. As additional information, we invite you to experience our newly renovated rooms on the Executive Floor (6th floor) and Premier Floor (9th floor), which feature upgraded amenities and a more modern atmosphere to enhance your stay. We look forward to welcoming you again soon. Best regards, Grand Tropic Suites Hotel
R***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 16 week(s) ago
Security in the basement is not very friendly and the basement lift facility is not working...
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1 people find it helpful
Accommodation's Reply
16 Jul 2025
Dear Our Valuable Guest, Warm greetings from Grand Tropic Suites Hotel, Thank you for staying and taking the time to leave a review. We apologize for any inconvenience you experienced regarding the attitude of the security guard. We greatly appreciate this feedback and ensure that this does not happen again and to maintain the quality of service in the future. For additional information, we invite you to try our newest rooms on the Executive Floor (6th floor) and Premier Floor (9th floor), which have been renovated with a modern design and more comfortable facilities. We hope to welcome you back with an even better experience. Best regards, Grand Tropic Suites Hotel.
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T***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 16 week(s) ago
Recommended, but it is an old hotel, so it is still undergoing renovations, but the swimming pool is so good, there is sand so it makes the kids happy.
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3 people find it helpful
Accommodation's Reply
16 Jul 2025
Dear Our Valuable Guest, Warm greetings from Grand Tropic Suites Hotel. Thank you for your positive review and for recommending us. We are delighted to know that you and your family enjoyed our facilities. Yes, our hotel is currently undergoing a gradual renovation to provide a better stay experience for all our guests. For your information, we invite you to try our newest rooms on the Executive Floor (6th floor) and Premier Floor (9th floor) which have been renovated with modern designs and more comfortable facilities. We look forward to your return visit in the future. Best regards, Grand Tropic Suites Hotel.
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Ridho R. R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.8
/10
Reviewed 17 week(s) ago
ok so. the checkin time is 3PM. like, why? and then there is a 500k deposi and cash or credit card only, like we can't even pay it with debit card, I mean who carry that much cash today? and the breakfast, I suggest do not book a room with breakfast, because it was not worth it. they only give a portion of meal, and the selection was only 4 menu, chicken porridge, fried rice, fried noodles, and sandwich. and the drink selection also 4, coffee, tea, water, and infused water. although for the drink is free flow. and then for the dessert they only had 2 fruits options bananas and papayas, that's it. that's all for the breakfast selection. the check out time took too long. the pros are: the location is great, the room is spacious, the pool is great. so yeah, fixed the cons and this is a good hotel.
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2 people find it helpful
Accommodation's Reply
06 Jul 2025
Dear Mr. Ridho, Warm greetings from Grand Tropic Suites Hotel, Thank you for choosing to stay with us and for sharing your detailed feedback. We sincerely apologize for the aspects of your stay that did not meet your expectations — particularly regarding the check-in time, deposit policy, and breakfast experience. Your input is extremely valuable, and we are working closely with our management team to review and improve these areas. On the other hand, we truly appreciate your kind comments on our location, spacious rooms, and pool facilities. As additional information, we are currently upgrading our guest experience. We invite you to try our newly renovated rooms on the Executive Floor (6th floor) and Premier Floor (9th floor), designed with a modern layout and enhanced comfort. We hope to have the opportunity to welcome you back in the future and offer a more pleasant stay. Best regards, Grand Tropic Suites Hotel
Number of reviews per page
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Bedroom 4 Grand Tropic Suites Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Grand Tropic Suites Hotel

Traveloka (5,596)
Other sources (99)
8.0
Very Good
From 5,596 reviews
Provided by travelers on
Cleanliness

7.9

Room Comfort

7.9

Meal

7.7

Location

8.4

Service and Facilites

7.9

People often mention about Grand Tropic Suites Hotel
All
Ruang Bilik (66)
Jarak ke Pusat Bandar (63)
Suasana (63)
Bilik tidur (60)
Kemesraan Kakitangan (57)
Kebolehcapaian (55)
Kawasan Hotel (55)
Bilik air (54)
Persekitaran (53)
Mesra Keluarga (50)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Grand Tropic Suites Hotel

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 day(s) ago
For family stays it is very good, the room is spacious, there are plates and bowls, it's a shame the spoons and forks are plastic
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R***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
Top, the best, great, best, fun
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adhethia w.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
I've stayed at this hotel many times. It's family-friendly. The cleanliness and comfort of the rooms are constantly being improved. Success!
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1 people find it helpful
Yuliana P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
I am really happy to stay here ❤️
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Meidryani
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10.0
/10
Reviewed 3 week(s) ago
This is my family's favorite place 👍☺
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1 people find it helpful
Fadli F.
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Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
Cozy place, good view swimming pool, recommended for holiday.
2 people find it helpful
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Sanjaya
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9.4
/10
Reviewed 7 week(s) ago
The room is quite spacious and has a comfortable sofa for the family. Perhaps something to pay attention to is the floor, which looks dull even though it's clean.
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4 people find it helpful
Y***i
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Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
For a more varied breakfast
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Ronald S.
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8.8
/10
Reviewed 8 week(s) ago
The room is very spacious, with a living room and kitchen (without appliances). The bathroom floor is too slippery. The swimming pool is nice.
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M***D
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
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1 people find it helpful
Z***y
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Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Old hotel but still very comfortable, clean and homey. The lobby and rooms on some floors are newly renovated. Tasty breakfast, but they should've mentioned that it's a la carte on the apps (not buffet). Beautiful, fun, and clean swimming pool, with sand for kids. They also have a small playground and library. The only minus was we had to use cash for room deposit, so we had to withdraw money while the atm wasn't working properly. Overall, we enjoy out stay so much and would recommend the hotel 🥰
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1 people find it helpful
M***M
icon-origin-TRAVELOKA
9.4
/10
Reviewed 13 week(s) ago
Great place, comfortable bed. Absolutely top notch.
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2 people find it helpful
S***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 13 week(s) ago
staff was very helpfull and nice
1 people find it helpful
D***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 14 week(s) ago
The room is so big, with 2 beds. Good for a family staycation. The pool is comfortable.
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i***e
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Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 14 week(s) ago
The staff was very helpful and helpful when I had trouble connecting the Wi-Fi to the TV. The room and bathroom were clean.
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1 people find it helpful
I***e
icon-origin-TRAVELOKA
8.1
/10
Reviewed 15 week(s) ago
Highly recommended for those bringing a large family, the room is spacious, and there are not too many strict rules.
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1 people find it helpful
Z***g
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 16 week(s) ago
Wifi very poor ……. Other things all ok
1 people find it helpful
Accommodation's Reply
16 Jul 2025
Dear Our Valuable Guest, Warm greetings from Grand Tropic Suites Hotel, Thank you for staying with us and sharing your feedback. We’re pleased to know that overall your experience was satisfactory. We sincerely apologize for the inconvenience caused, and we are taking steps to improve our service. As additional information, we invite you to experience our newly renovated rooms on the Executive Floor (6th floor) and Premier Floor (9th floor), which feature upgraded amenities and a more modern atmosphere to enhance your stay. We look forward to welcoming you again soon. Best regards, Grand Tropic Suites Hotel
R***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 16 week(s) ago
Security in the basement is not very friendly and the basement lift facility is not working...
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1 people find it helpful
Accommodation's Reply
16 Jul 2025
Dear Our Valuable Guest, Warm greetings from Grand Tropic Suites Hotel, Thank you for staying and taking the time to leave a review. We apologize for any inconvenience you experienced regarding the attitude of the security guard. We greatly appreciate this feedback and ensure that this does not happen again and to maintain the quality of service in the future. For additional information, we invite you to try our newest rooms on the Executive Floor (6th floor) and Premier Floor (9th floor), which have been renovated with a modern design and more comfortable facilities. We hope to welcome you back with an even better experience. Best regards, Grand Tropic Suites Hotel.
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T***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 16 week(s) ago
Recommended, but it is an old hotel, so it is still undergoing renovations, but the swimming pool is so good, there is sand so it makes the kids happy.
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3 people find it helpful
Accommodation's Reply
16 Jul 2025
Dear Our Valuable Guest, Warm greetings from Grand Tropic Suites Hotel. Thank you for your positive review and for recommending us. We are delighted to know that you and your family enjoyed our facilities. Yes, our hotel is currently undergoing a gradual renovation to provide a better stay experience for all our guests. For your information, we invite you to try our newest rooms on the Executive Floor (6th floor) and Premier Floor (9th floor) which have been renovated with modern designs and more comfortable facilities. We look forward to your return visit in the future. Best regards, Grand Tropic Suites Hotel.
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Ridho R. R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.8
/10
Reviewed 17 week(s) ago
ok so. the checkin time is 3PM. like, why? and then there is a 500k deposi and cash or credit card only, like we can't even pay it with debit card, I mean who carry that much cash today? and the breakfast, I suggest do not book a room with breakfast, because it was not worth it. they only give a portion of meal, and the selection was only 4 menu, chicken porridge, fried rice, fried noodles, and sandwich. and the drink selection also 4, coffee, tea, water, and infused water. although for the drink is free flow. and then for the dessert they only had 2 fruits options bananas and papayas, that's it. that's all for the breakfast selection. the check out time took too long. the pros are: the location is great, the room is spacious, the pool is great. so yeah, fixed the cons and this is a good hotel.
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2 people find it helpful
Accommodation's Reply
06 Jul 2025
Dear Mr. Ridho, Warm greetings from Grand Tropic Suites Hotel, Thank you for choosing to stay with us and for sharing your detailed feedback. We sincerely apologize for the aspects of your stay that did not meet your expectations — particularly regarding the check-in time, deposit policy, and breakfast experience. Your input is extremely valuable, and we are working closely with our management team to review and improve these areas. On the other hand, we truly appreciate your kind comments on our location, spacious rooms, and pool facilities. As additional information, we are currently upgrading our guest experience. We invite you to try our newly renovated rooms on the Executive Floor (6th floor) and Premier Floor (9th floor), designed with a modern layout and enhanced comfort. We hope to have the opportunity to welcome you back in the future and offer a more pleasant stay. Best regards, Grand Tropic Suites Hotel
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