Grand Zuri BSD City

Hotels
Preferred Partner Plus
8.7
/10
Very Good
5,761 reviews

What Guests Say About Their Stay

Bedroom (131)
Staff Friendliness (128)
Ambiance (125)
Room Space (122)
Endah Y.
9.7
/ 10
Tempat-nya bagus, bersih, indah, dan safety. Petugas ramah. Fasilitas lengkap. Makanan juga enak.
Mega
10.0
/ 10
MasyaaAllah, tabarakallah, bagus banget hotel-nya, pelayanan-nya ramah, sarapan-nya variatif, kamar bersih, menginap 2 malam tidak menyesal. InsyaaAllah kami akan balik lagi, terima kasih Grand Zuri sudah melengkapi liburan kami 😍
Yohanes S.
9.7
/ 10
I always enjoy my stay at this beautiful hotel, especially the renovated rooms, very clean, modern style, and very comfortable. The food is always great, the variety of food is also amazing, very nice taste. This hotel is very good for leisure and business trips because all aspects are supporting our needs.
Y***s
10.0
/ 10
One of the best hotels in town, I love the room, new looking, nice, clean, and comfortable.
Genny T. F.
9.7
/ 10
The best banget deh, 1000% guarantee enggak bakal nyesel. Breakfast-nya juga top banget, kamar bersih, all the best deh. Besok-besok mau lagi ah nginep di sini. Recommended banget enggak bakal nyesel.
In the Area
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Jalan Pahlawan Seribu Kavling Ocean Walk, Blok CBD Lot 6, BSD City., Serpong, Tangerang Selatan, Banten, Indonesia, 15322

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
Industrial Design
Grand Zuri BSD City is located in area / city BSD. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Grand Zuri BSD City

Jalan Pahlawan Seribu Kavling Ocean Walk, Blok CBD Lot 6, BSD City., Serpong, Tangerang Selatan, Banten, Indonesia, 15322
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Lobby Grand Zuri BSD City
Lobby 2 Grand Zuri BSD City

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Grand Zuri BSD City Rates per Night

Grand Zuri BSD City room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Grand Zuri BSD City hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Grand Zuri BSD City Location & Address

Grand Zuri BSD City is located at Jalan Pahlawan Seribu Kavling Ocean Walk, Blok CBD Lot 6, BSD City., Serpong, Tangerang Selatan, Banten, Indonesia, 15322. It's situated in the Tangerang Selatan area of Indonesia, known for its modern developments and convenient access to Jakarta. The hotel is approximately 25 km from the city center of Jakarta.

How to go to Grand Zuri BSD City from Airport

Arriving at Soekarno-Hatta International Airport (CGK) and wondering about the best way to get to Grand Zuri BSD City? Don't worry, there are several options for your hotel transfer from the airport to the hotel. Here's a breakdown to help you choose the most suitable one:

  • Taxi (Most Direct):

    A taxi is the most straightforward option. You can easily find taxis at the airport's arrival area. The journey takes approximately 1.5 to 2 hours, depending on traffic conditions.
  • Ride Hailing (Convenient):

    Ride hailing services like Traveloka offer a convenient way to get to the hotel. Simply book a ride through the app, and a driver will pick you up from the airport. This option is generally more affordable than a regular taxi.
  • Airport Bus (Budget-Friendly):

    DAMRI buses operate from the airport to various locations in Jakarta and surrounding areas. You'll need to check if there's a route that gets you close to BSD City, and then take a taxi or Ride Hailing for the final leg of the journey. This is the most affordable option but also the most time-consuming.
  • Private Airport Transfer (Comfortable):

    You can pre-book a private airport transfer for a hassle-free experience. This option offers comfort and convenience, as the driver will be waiting for you at the arrival hall and will take you directly to the hotel.

Tips:

For the most convenient route, consider using a Ride Hailing service or a taxi, especially if you have a lot of luggage. If you're on a budget, the airport bus is a viable option, but be prepared for a longer journey.

Grand Zuri BSD City Reviews & Summary

Looking for all about hotel Grand Zuri BSD City? This hotel consistently receives positive hotel reviews, making it a popular choice for travellers visiting Tangerang Selatan. Guests particularly appreciate the hotel's convenient location, comfortable rooms, and excellent service.

What guests love about the hotel is its modern amenities, including a well-equipped fitness center and a refreshing swimming pool. The hotel's standout feature is its rooftop restaurant, which offers stunning views of the city skyline. One recent review stated, "The Grand Zuri BSD City exceeded my expectations. The staff were incredibly friendly and helpful, the room was spacious and clean, and the rooftop restaurant was a highlight of my stay. I highly recommend this hotel!"

Grand Zuri BSD City Room Types Available

Choosing the right hotel room type can make all the difference to your stay. Grand Zuri BSD City offers a variety of different hotel room types to cater to different needs and preferences. Here's a breakdown of the categories of hotel rooms available:

  • Superior Room:

    These rooms offer comfortable accommodation with standard amenities. They are available in both smoking and non-smoking options.
  • Deluxe Room:

    Slightly larger than the Superior Rooms, the Deluxe Rooms offer additional space and enhanced amenities. Some Deluxe Rooms feature bathtubs.
  • Executive Room:

    These rooms are designed for business travellers, offering a dedicated workspace and access to the Executive Lounge.
  • Suite:

    The Suites are the most luxurious hotel bedroom types, featuring a separate living area and a spacious bathroom with a bathtub and bidet.
  • Family Room:

    Ideal for families, these rooms offer ample space and can accommodate extra beds.

Please note that Grand Zuri BSD City is not a pet-friendly hotel.

Hotel Facilities in Grand Zuri BSD City

Grand Zuri BSD City boasts a wide range of hotel amenities to ensure a comfortable and enjoyable stay for all guests. From leisure facilities to business amenities, the hotel has something for everyone. Here's a list of the hotel facilities available:

  • Swimming Pool:

    Take a refreshing dip in the hotel's outdoor swimming pool. Open daily from 7:00 AM to 7:00 PM.
  • Fitness Center:

    Stay active during your stay at the well-equipped fitness center. Open 24 hours.
  • Spa:

    Indulge in a relaxing massage or treatment at the hotel's spa. Operating hours vary, please check with the front desk.
  • Business Center:

    Stay connected and productive at the business center, offering computer access and printing services.
  • Meeting Rooms:

    The hotel offers several meeting rooms for business events and conferences.
  • Kids' Club:

    Keep the little ones entertained at the supervised Kids' Club. Open on weekends and holidays.
  • Free Wi-Fi:

    Stay connected with complimentary Wi-Fi access throughout the hotel.

Hotel Buffet or Restaurant/Cafe in Grand Zuri BSD City

Grand Zuri BSD City offers a variety of dining options to satisfy every palate. Whether you're looking for a hearty hotel buffet or a quick bite at the hotel cafe, you'll find it here. Here's a breakdown of the hotel restaurant and cafe options:

  • Cerenti Restaurant:

    This is the hotel's main restaurant, serving a delicious hotel buffet for breakfast, lunch, and dinner. The buffet features a wide selection of Indonesian and international dishes. Prices start from SGD 25 per person. Open daily from 6:00 AM to 10:00 PM.
  • Zuri Lounge:

    Relax and unwind at the Zuri Lounge, offering a selection of cocktails, wines, and light snacks. Open daily from 10:00 AM to 1:00 AM.
  • Sky Lounge:

    Enjoy stunning city views while sipping on your favorite drink at the Sky Lounge. This is the perfect spot for a romantic evening or a casual get-together. Open daily from 6:00 PM to 2:00 AM.

Don't miss the signature dish at Cerenti Restaurant, the "Nasi Goreng Zuri," a flavorful Indonesian fried rice with a special blend of spices.

Grand Zuri BSD City Airport pickups and How to Book

Looking for hotels with airport shuttle services? Grand Zuri BSD City offers a convenient hotel to airport transfer service for its guests. To book an airport pick-up, simply contact the hotel directly at least 24 hours in advance. You will need to provide your flight details, including your arrival time and flight number.

The hotel staff will arrange for a driver to meet you at the airport and take you directly to the hotel. This service is subject to availability and may incur an additional charge. Please confirm the price with the hotel when making your booking.

Nearby MRT Station & Bus Stops

Getting around Tangerang Selatan is easy with the nearby MRT and bus stops. Here's a list of the nearest MRT station and bus stops nearby Grand Zuri BSD City:

  • Rawa Buntu Train Station:

    Located approximately 3 km from the hotel, this is the nearest train station.
  • TransJakarta Bus Stop BSD City:

    This bus stop is located about 1 km from the hotel and provides access to the TransJakarta bus network.
  • Angkot (Public Minibus) Stop:

    You can find Angkot stops along the main roads near the hotel. Angkots are a cheap and convenient way to get around the local area.

To use the TransJakarta bus network, you will need a TransJakarta card, which can be purchased at most TransJakarta bus stops. You can also use electronic money cards from banks such as BCA Flazz, Mandiri e-money, and BNI TapCash.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities to keep the whole family entertained? Tangerang Selatan and the surrounding areas offer a variety of nearby places to go that are perfect for families with kids. Here are some of the best nearby sightseeing places:

  • Ocean Park BSD Serpong (5 km):

    A popular water park with slides, pools, and other water-based attractions. Entry price is approximately SGD 15 per person.
  • Scientia Square Park (SQP) (7 km):

    A large park with a variety of activities, including a playground, a skate park, and a rock climbing wall. Entry is free.
  • Branchsto Equestrian Park (10 km):

    A unique equestrian park where kids can ride horses and learn about horse care. Prices vary depending on the activity.
  • Dunia Fantasi (Dufan) (30 km):

    Located in Jakarta, Dufan is a large amusement park with a variety of rides and attractions. Entry price is approximately SGD 30 per person.
  • Ragunan Zoo (35 km):

    Also located in Jakarta, Ragunan Zoo is home to a wide variety of animals from around the world. Entry price is approximately SGD 5 per person.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near Grand Zuri BSD City (Tangerang Selatan)

Craving some delicious nearby dining options? Tangerang Selatan offers a wide variety of local food and international cuisine. Here are some of the best food eatiries near me:

Cafes/Restaurants:

  • Starbucks (Various locations):

    A popular coffee chain serving a variety of coffee drinks, pastries, and sandwiches.
  • Pizza Hut (Various locations):

    A well-known pizza chain offering a variety of pizzas, pasta dishes, and appetizers.
  • The People's Cafe (AEON Mall BSD City):

    A trendy cafe serving a variety of Indonesian and international dishes.

Local Street Food:

  • Nasi Goreng:

    Indonesian fried rice, typically served with egg, chicken, or seafood.
  • Satay:

    Grilled skewers of marinated meat, served with peanut sauce.
  • Gado-Gado:

    Indonesian salad with peanut sauce dressing.
  • Ketoprak:

    A vegetarian dish made with tofu, rice noodles, and peanut sauce.
  • Bakso:

    Indonesian meatball soup.

Shopping places near Grand Zuri BSD City (Tangerang Selatan)

Looking for some retail therapy? Tangerang Selatan offers a variety of nearby shopping options, from modern malls to traditional markets. Here are some of the best shops near me:

  • AEON Mall BSD City:

    A large shopping mall with a variety of international and local brands, as well as a supermarket and a cinema.
  • Summarecon Mall Serpong:

    Another popular mall with a wide selection of shops, restaurants, and entertainment options.
  • Pasar Modern BSD City:

    A traditional market where you can find fresh produce, meat, seafood, and other local products.

Other Places to Stay Near Grand Zuri BSD City

Need alternative accommodations? Tangerang Selatan offers a variety of affordable hotels nearby to suit every budget and preference. Here are some of the best hotel nearby options:

Luxury/5–6 star hotels nearby:

  • The Ritz-Carlton Jakarta, Mega Kuningan:

    Located in Jakarta, this luxurious hotel offers world-class amenities and impeccable service.
  • Hotel Mulia Senayan, Jakarta:

    Another luxurious option in Jakarta, featuring a variety of restaurants, a spa, and a large swimming pool.
  • The Langham, Jakarta:

    A stylish and modern hotel with stunning city views.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

Four-star hotels nearby:

  • Mercure Serpong Alam Sutera:

    A comfortable and convenient hotel located near Alam Sutera.
  • Swiss-Belhotel Serpong:

    A modern hotel with a rooftop pool and a restaurant.
  • Atria Hotel Gading Serpong:

    A stylish hotel with a variety of amenities, including a spa and a fitness center.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

Three-star hotels nearby:

  • POP! Hotel BSD City Tangerang:

    A budget-friendly hotel with clean and comfortable rooms.
  • Amaris Hotel Serpong Tangerang:

    Another affordable option with a convenient location.
  • Fame Hotel Gading Serpong:

    A simple and comfortable hotel with a restaurant.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Ready to experience the best of Tangerang Selatan? Grand Zuri BSD City offers a comfortable and convenient base for exploring the city and its surroundings. With its excellent amenities, friendly service, and strategic location, this hotel is the perfect choice for both business and leisure travellers. Check hotel availability and make your hotel reservations today!

Don't miss out on the best deals! Book your stay at Grand Zuri BSD City through Traveloka and enjoy exclusive discounts and promotions. Start planning your trip now and discover all that Tangerang Selatan has to offer. book cheap hotels in Indonesia and find cheap hotels nearby.

All facilities in Grand Zuri BSD City

Bar, Cafe and Lounge Grand Zuri BSD City
Bar, Cafe and Lounge
Fitness Center Grand Zuri BSD City
Fitness Center
Functional Hall Grand Zuri BSD City
Functional Hall
Common Space Grand Zuri BSD City
Common Space
Lobby Grand Zuri BSD City
Lobby

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Brunch
  • Buffet dinner
  • Buffet lunch
  • Cafe
  • Early bird breakfast
  • Poolside bar
  • Pub
  • Set menu dinner
  • Set menu lunch
  • Snacks
  • Snack bar
  • Vegetarian meal

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Doorman
  • Early Check-in
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Newspaper
  • Porter
  • Wedding service

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Early check-in
  • Elevator
  • 24-hour room service
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Fireplace in lobby
  • Non-smoking room
  • Swimming pool
  • Rooftop terrace
  • Smoking area
  • Smoke-free
  • Terrace

Things to Do

  • Children play area
  • Fitness center
  • Garden
  • Outdoor facilities
  • Outdoor pool
  • Sauna
  • TV lounge

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Shops
  • Supermarket

Transportation

  • Area shuttle
  • Bicycle rental
  • Car rental
  • Shopping center shuttle

Business Facilities

  • Business center
  • Meeting facilities
  • Photocopier
  • Projector

Accessibilty

  • Accessible parking
  • Disabled access friendly
  • Wheelchair accessible

Connectivity

  • LAN Internet
  • Free WiFi

Family-friendly Facilities

  • Children pool

Sports and Recreations

  • Fitness center

Kids and Pets

  • Babysitting with surcharge

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Grand Zuri BSD City

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Grand Zuri BSD City
132
Number of floors in Grand Zuri BSD City
9
Another facilities in Grand Zuri BSD City
Restaurant with AC, A la carte dinner, A la carte lunch, Bar, Breakfast

Frequently asked question in Grand Zuri BSD City

What are available facilities at Grand Zuri BSD City?
There are top facilites at Grand Zuri BSD City such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Grand Zuri BSD City?
The standard check-in time at Grand Zuri BSD City is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Grand Zuri BSD City provide breakfast?
Yes, Grand Zuri BSD City provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Grand Zuri BSD City
Grand Zuri BSD City has a 4.0-star rating.
How many floors does Grand Zuri BSD City have?
Grand Zuri BSD City has 9.
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More Reviews from Other Guests in Grand Zuri BSD City

Overall Ratings & Reviews Grand Zuri BSD City

Traveloka (5,686)
Other sources (75)
8.8
Very Good
From 5,686 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.9

Meal

8.7

Location

8.9

Service and Facilites

8.8

People often mention about Grand Zuri BSD City
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Staff Friendliness (91)
Bedroom (85)
Ambiance (83)
Room Space (80)
Hotel Area (78)
Bathroom (77)
Variety (76)
Family Friendly (74)
Taste (72)
Accessibility (71)
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Traveler Reviews Grand Zuri BSD City

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 day(s) ago
The parking staff who came out was not very friendly..... silent and cynical when I took out the parking number and said I was a guest, sir..... beh his face immediately became cynical, I stayed on November 10, 2025 and CO on November 11, 2025.
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L***i
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9.6
/10
Reviewed 6 day(s) ago
Overall it's ok...but why was the room cleaning done in the afternoon? When I arrived at the hotel in the afternoon, I wanted to rest straight away, but it turned out the room hadn't been tidied up and the towels didn't seem to have been replaced even though I had already put them on the floor and had already asked for them to be replaced, because the previous ones were quite wet.
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Accommodation's Reply
11 Nov 2025
Dear Valued Guest, Thank you for taking the time to share your experience at Grand Zuri BSD City. Your feedback is highly appreciated as we strive to improve the quality of our service. We apologize for the inconvenience caused by the evening cleaning and the inconsistent towel changes. We understand that after a journey and upon arrival at a hotel, guests expect their room to be clean and ready for a rest. This situation does not reflect the high standards of service and meticulousness we always strive for. We have informed our housekeeping team to ensure that our housekeeping schedule is more punctual and that all requests for bed linen changes, especially towels left on the floor, are followed up without exception. We have also implemented corrective actions to prevent this from happening again in the future. We sincerely hope that you will give us the opportunity to welcome you back with an enhanced stay experience that aligns with the service standards we pride ourselves on. Sincerely, Tana Intrayana, General Manager, Grand Zuri BSD City
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Lia A.
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10.0
/10
Reviewed 1 week(s) ago
the food is delicious... the service is satisfactory and the location is quite strategic
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Accommodation's Reply
10 Nov 2025
Dear Khun Lia, Thank you for your positive review. We are so glad that you were satisfied with our food, service and venue. Such comments are a great encouragement to the entire Grand Zuri BSD City team to continue providing the best experience to all our guests. We sincerely hope to welcome you back again soon. Best regards, Tana Intrayana General Manager Grand Zuri BSD City
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H***o
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6.5
/10
Reviewed 2 week(s) ago
I did not receive the receipt from the hotel whether the digital version or the paper version.
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Accommodation's Reply
08 Nov 2025
Dear Valued Guest, Warm greetings from Grand Zuri BSD City. Thank you for taking the time to share your feedback. We sincerely apologize for any inconvenience regarding the receipt. Kindly be informed that since your reservation and payment were made through an Online Travel Agent (OTA), the invoice or receipt is issued directly by the OTA, not by the hotel. Should you require any assistance in contacting your booking platform or need a stay confirmation letter from us, please do not hesitate to reach out to our team at reservation.bsd@grandzuri.com. We will be happy to assist you. We truly appreciate your understanding and look forward to welcoming you back in the near future. Warm regards, Tana Indrayana General Manager Grand Zuri BSD City
Niken W.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel staff is very friendly and communicative, helping customers with their needs. 👍 Family-friendly hotel, with prices commensurate with the facilities.
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Accommodation's Reply
07 Nov 2025
Dear Mr. Niken, Best regards from Grand Zuri BSD City. My name is Tana Intrayana, General Manager. Thank you very much for taking the time to share your experience with us. We were all very impressed by your review. Your compliments about our staff being "friendly and communicative" and "helpful to customers" are much appreciated. This is a great encouragement for the entire team and I will definitely share it with them. We are also pleased that you found our hotel family-friendly and reasonably priced with its amenities. We are committed to providing great value for money to all our guests. Thank you again for your positive review. We look forward to welcoming you and your family back to Grand Zuri BSD City. Best regards, Tana Intrayana, General Manager, Grand Zuri BSD City
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J***i
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8.5
/10
Reviewed 2 week(s) ago
Very comfortable hotel. Good service.
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Accommodation's Reply
03 Nov 2025
Dear Valued Guest, Thank you very much for taking the time to share your wonderful feedback following your recent stay with us. We are absolutely delighted to read your review describing us as a "very comfortable hotel" with "good service." These are precisely the elements we strive to deliver to every guest, and your kind words affirm the hard work and dedication of our entire team. Ensuring our guests feel comfortable and well-cared for is our highest priority. Your positive feedback is a great motivator for us to continue delivering excellent hospitality. We look forward to the pleasure of welcoming you back to Grand Zuri BSD City for another comfortable and memorable stay. Warm regards, Tana Indrayana General Manager Grand Zuri BSD City
REY S.
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Staycation
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10.0
/10
Reviewed 2 week(s) ago
The service and friendliness are excellent. It's close to access and easy to find taxis. It's perfect for transit.
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Accommodation's Reply
03 Nov 2025
Dear Mr. Ray, Warmest regards from Grand Zuri BSD City! Thank you very much for taking the time to share your great experience at our hotel. We are delighted to know that the service and hospitality provided by our team met your expectations. Guest satisfaction is our top priority and your compliments are a great inspiration to all of us. We are also delighted that you enjoyed our convenient location, close to various connections and easy taxi access. We are also delighted to know that we were the best transportation choice for you. We appreciate your review and look forward to welcoming you back to Grand Zuri BSD City on your next trip. Best regards, Tana Indrayana General Manager Grand Zuri BSD City
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R***Y
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Staycation
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10.0
/10
Reviewed 2 week(s) ago
The service has been excellent. The CI and CO processes are good and impressive.
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1 people find it helpful
Accommodation's Reply
03 Nov 2025
Dear Valued Guest, Thank you so much for taking the time to write us a positive review regarding your stay at our hotel. We are so pleased that you enjoyed our excellent service and that the check-in (CI) and check-out (CO) procedures were smooth and memorable. It is our ultimate goal to provide a smooth, pleasant and memorable guest experience from the moment you arrive to the moment you depart. This review is a great motivation for our team, especially the front desk staff, to maintain and improve our excellent service standards. We do not forget to welcome you back to Grand Zuri BSD City Hotel in the near future! Best regards, Tana Indrayana General Manager Grand Zuri BSD City Hotel
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an yang
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10.0
/10
Reviewed 3 week(s) ago
The location of the hotel is very good, it is also very clean, and the breakfast is also good. There is a massage in the store, but I booked it too late, I can experience it next time
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Accommodation's Reply
27 Oct 2025
Dear Valued Guest, Thank you for taking the time to share such a wonderful review of your recent stay at Grand Zuri BSD City. I am absolutely delighted to hear that you found our location to be excellent and our hotel clean. It is also fantastic to know that you enjoyed the breakfast we offer. Our team works diligently to provide a comfortable and satisfying experience, and your kind words are a great encouragement to us all. I note your interest in our relaxation service and we are sorry to hear you missed the opportunity to experience it because the booking was full. We highly recommend making a reservation in advance for your next visit, and our team would be more than happy to assist you with that arrangement. We look forward to the pleasure of welcoming you back soon, and ensuring you get to enjoy that relaxing massage! Warm regards, Tana Indrayana General Manager Grand Zuri BSD City
Panca Y. P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
everything is ok, just a bit surprised when I entered the room, for the price of 1.2 the floor of the room is not carpeted
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Accommodation's Reply
27 Oct 2025
Dear Panca, Thank you for choosing Grand Zuri BSD City as your accommodation and for taking the time to write a valuable review. We are delighted to hear that your overall stay was "good". Guest satisfaction is our top priority. We have carefully read your comments regarding the flooring. We understand your expectations and apologize for any inconvenience caused by the carpeted floor. We would like to inform you that your room is located on the 5th floor which is the smoking floor (smoking area) as requested during check-in. For this floor, we have intentionally designed a vinyl/parquet floor (no carpet). We have implemented this policy to maintain the cleanliness and hygiene of the guest rooms and to minimize the absorption of cigarette smoke odors that are difficult to eliminate from the carpet. This is for the long-term comfort of all guests staying on this floor. For guests who require a fully carpeted room, we offer carpeting in all non-smoking floors. We sincerely thank you, Panca, for your feedback which will be used to improve our services in the future. We look forward to welcoming you back to Grand Zuri BSD City. And for those who require a non-smoking room, we are happy to accommodate you with carpeted floors. Best regards, Tana Indrayana, General Manager, Grand Zuri BSD City
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S***h
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The room is very clean and tidy, the staff is friendly.
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2 people find it helpful
Accommodation's Reply
23 Oct 2025
Dear Ladies/Gentlemen, With warm regards from Grand Zuri BSD City! We sincerely thank you for taking the time to write a review of your stay. It is a great pleasure to read your positive review. We are very proud that you were satisfied with our room. Guest cleanliness and comfort are our top priorities and I would like to commend our housekeeping team for doing an excellent job. We believe that sincere and friendly service is the key to a memorable stay. Your review will be a great motivation for our team to continue providing the best service. All of us at Grand Zuri BSD City look forward to welcoming you back again in the future. Best regards, Tana Indrayana General Manager Grand Zuri BSD City
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T***h
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Staff was friendly and helpful to my queries
2 people find it helpful
Accommodation's Reply
13 Oct 2025
Dear Valued Guest, Thank you for taking the time to share your feedback. I’m delighted to hear that our staff were friendly and helpful in assisting with your queries. Your kind words are truly appreciated and will be shared with the team as motivation to continue providing excellent service. We look forward to welcoming you back to Grand Zuri SBD City soon for another pleasant stay. Warm regards, Tana Indrayana General Manager Grand Zuri SBD City
D***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
the kids were very happy and wanted to stay again
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Accommodation's Reply
09 Oct 2025
Dear Guest, Warmest greetings from Grand Zuri BSD City! Thank you very much for taking the time to share your valuable experience with us. We are truly delighted and happy to read that your children had a wonderful stay at our hotel. Knowing that they want to come back again is the highest compliment for us and is the greatest motivation for the entire team to continue providing the best service, especially for our family guests. We look forward to welcoming you and your family back to Grand Zuri BSD City in the near future to create more wonderful memories. Sincerely, Tana Indrayana, General Manager, Grand Zuri BSD City
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Reza A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Cool hotel & service
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2 people find it helpful
Accommodation's Reply
29 Sep 2025
Dear valued guest, Thank you very much for taking the time to leave such a positive review of Grand Zuri BSD City. We are very happy and proud to hear that you found our hotel "cool" and that you received satisfactory service. Your praise is the greatest appreciation for our entire team who always strives to provide the best experience for every guest. We look forward to welcoming you back to Grand Zuri BSD City in the near future to provide an equally pleasant stay. Sincerely, Tana Indrayana, General Manager, Grand Zuri BSD City
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Nursyamsu
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The breakfast menu was beyond expectations, it was really delicious, almost all the food was delicious. It was really cool.
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Accommodation's Reply
01 Oct 2025
Dear Mr. Nursyamsu, Warm greetings from Grand Zuri BSD City! Thank you very much for taking the time to share your memorable stay. We are very pleased and proud to read your positive review, especially regarding our breakfast menu. Your compliments of "beyond expectations" and "really delicious" are a great appreciation for our entire team, especially our culinary team who strives to provide the best dishes every day. Knowing that you enjoy almost all of the food we serve is the biggest motivation for us to continue to maintain and improve the quality. We will make sure this appreciation is conveyed to the entire kitchen and restaurant team. We look forward to welcoming you back to Grand Zuri BSD City in the near future for another memorable experience. Sincerely, Tana Indrayana, General Manager. Grand Zuri BSD City
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b***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
For this price, take a single bed room for a staycation with the family. Friendly service. The extended breakfast hours, from 6:00 AM to 11:00 AM, are very flexible, we think... Awesome.
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Accommodation's Reply
29 Sep 2025
Dear Sir/Madam, Warm greetings from Grand Zuri BSD City! Thank you so much for taking the time to share such a positive review of your staycation experience with your family at our hotel. We are delighted to hear that you were satisfied with our price and the friendly service from our team. It is a source of pride for us that you experienced genuine hospitality, as this is a key standard we always uphold. We are also pleased to learn that our extended weekend breakfast hours from 6:00 AM to 11:00 AM provide greater flexibility and convenience for you and your family. We understand that vacation time is precious, and we want to ensure every guest can enjoy it without being rushed. We look forward to welcoming you and your family back to our home again in the future. Sincerely, Tana Indrayana, General Manager, Grand Zuri BSD City
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Sarifah H.
icon-Business
Business
icon-origin-TRAVELOKA
9.6
/10
Reviewed 7 week(s) ago
Friendly staff, clean rooms, delicious and varied food
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Accommodation's Reply
01 Oct 2025
Dear Ms. Sarifah, Warm greetings from Grand Zuri BSD City! Thank you very much for taking the time to share your positive experience. We are delighted to read your review. It is a pleasure to hear that you were satisfied with the friendliness of the staff, the cleanliness of the room, and the delicious and varied dishes served. Your praise is the highest appreciation for our entire team who always strives to provide the best service for every guest. I will be sure to convey your appreciation to the entire team, especially our housekeeping and culinary teams, as motivation to continue maintaining and improving the quality of our service. We look forward to welcoming you back to Grand Zuri BSD City in the future. Sincerely, Tana Indrayana, General Manager, Grand Zuri BSD City
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R***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The hotel is nice and clean, suitable for families.
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Accommodation's Reply
25 Sep 2025
Dear Guest, Thank you very much for taking the time to leave a positive review regarding your stay at Grand Zuri BSD City. We are very happy to hear that you found our hotel nice, clean, and family-friendly. Cleanliness and comfort are our top priorities, and it is a pleasure to know that our efforts have provided a pleasant experience for you and your family. We strive to create a friendly and comfortable atmosphere for every guest, especially for families who want to enjoy quality time together. We look forward to welcoming you and your family back to Grand Zuri BSD City in the near future. Sincerely, Tana Indrayana, General Manager, Grand Zuri BSD City
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S***a
icon-Medical
Medical
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
Room is good, the staff is really nice, it's a wonderful place to stay
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Accommodation's Reply
17 Sep 2025
Dear valued guest, Thank you for your wonderful review! We are so pleased to hear that you enjoyed your room and that our staff made your stay a pleasant one. It was a pleasure to have you with us. We look forward to welcoming you back to Grand Zuri BSD City in the near future. Warm regards, Tana Indrayana General Manager Grand Zuri BSD City
S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Grand Zuri Hotel is very comfortable, the staff are friendly, the rooms are clean, and the variety of food at breakfast is very diverse.
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Accommodation's Reply
17 Sep 2025
Dear Sir/Madam, Thank you very much for your wonderful review. We are very happy to hear that you enjoyed the comfort of our hotel, the hospitality of our staff, the cleanliness of our rooms, and the variety of breakfast options. It is our pride to have provided you with a pleasant stay. We look forward to welcoming you back to Grand Zuri BSD City in the near future. Best regards, Tana Indrayana, General Manager, Grand Zuri BSD City
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Exterior 4 Grand Zuri BSD City

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Overall Ratings & Reviews Grand Zuri BSD City

Traveloka (5,686)
Other sources (75)
8.8
Very Good
From 5,686 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.9

Meal

8.7

Location

8.9

Service and Facilites

8.8

People often mention about Grand Zuri BSD City
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Staff Friendliness (91)
Bedroom (85)
Ambiance (83)
Room Space (80)
Hotel Area (78)
Bathroom (77)
Variety (76)
Family Friendly (74)
Taste (72)
Accessibility (71)
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Traveler Reviews Grand Zuri BSD City

Number of reviews per page
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40
Customer reviews
Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 day(s) ago
The parking staff who came out was not very friendly..... silent and cynical when I took out the parking number and said I was a guest, sir..... beh his face immediately became cynical, I stayed on November 10, 2025 and CO on November 11, 2025.
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L***i
icon-origin-TRAVELOKA
9.6
/10
Reviewed 6 day(s) ago
Overall it's ok...but why was the room cleaning done in the afternoon? When I arrived at the hotel in the afternoon, I wanted to rest straight away, but it turned out the room hadn't been tidied up and the towels didn't seem to have been replaced even though I had already put them on the floor and had already asked for them to be replaced, because the previous ones were quite wet.
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Accommodation's Reply
11 Nov 2025
Dear Valued Guest, Thank you for taking the time to share your experience at Grand Zuri BSD City. Your feedback is highly appreciated as we strive to improve the quality of our service. We apologize for the inconvenience caused by the evening cleaning and the inconsistent towel changes. We understand that after a journey and upon arrival at a hotel, guests expect their room to be clean and ready for a rest. This situation does not reflect the high standards of service and meticulousness we always strive for. We have informed our housekeeping team to ensure that our housekeeping schedule is more punctual and that all requests for bed linen changes, especially towels left on the floor, are followed up without exception. We have also implemented corrective actions to prevent this from happening again in the future. We sincerely hope that you will give us the opportunity to welcome you back with an enhanced stay experience that aligns with the service standards we pride ourselves on. Sincerely, Tana Intrayana, General Manager, Grand Zuri BSD City
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Lia A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
the food is delicious... the service is satisfactory and the location is quite strategic
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Accommodation's Reply
10 Nov 2025
Dear Khun Lia, Thank you for your positive review. We are so glad that you were satisfied with our food, service and venue. Such comments are a great encouragement to the entire Grand Zuri BSD City team to continue providing the best experience to all our guests. We sincerely hope to welcome you back again soon. Best regards, Tana Intrayana General Manager Grand Zuri BSD City
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H***o
icon-origin-TRAVELOKA
6.5
/10
Reviewed 2 week(s) ago
I did not receive the receipt from the hotel whether the digital version or the paper version.
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Accommodation's Reply
08 Nov 2025
Dear Valued Guest, Warm greetings from Grand Zuri BSD City. Thank you for taking the time to share your feedback. We sincerely apologize for any inconvenience regarding the receipt. Kindly be informed that since your reservation and payment were made through an Online Travel Agent (OTA), the invoice or receipt is issued directly by the OTA, not by the hotel. Should you require any assistance in contacting your booking platform or need a stay confirmation letter from us, please do not hesitate to reach out to our team at reservation.bsd@grandzuri.com. We will be happy to assist you. We truly appreciate your understanding and look forward to welcoming you back in the near future. Warm regards, Tana Indrayana General Manager Grand Zuri BSD City
Niken W.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel staff is very friendly and communicative, helping customers with their needs. 👍 Family-friendly hotel, with prices commensurate with the facilities.
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Accommodation's Reply
07 Nov 2025
Dear Mr. Niken, Best regards from Grand Zuri BSD City. My name is Tana Intrayana, General Manager. Thank you very much for taking the time to share your experience with us. We were all very impressed by your review. Your compliments about our staff being "friendly and communicative" and "helpful to customers" are much appreciated. This is a great encouragement for the entire team and I will definitely share it with them. We are also pleased that you found our hotel family-friendly and reasonably priced with its amenities. We are committed to providing great value for money to all our guests. Thank you again for your positive review. We look forward to welcoming you and your family back to Grand Zuri BSD City. Best regards, Tana Intrayana, General Manager, Grand Zuri BSD City
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J***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Very comfortable hotel. Good service.
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Accommodation's Reply
03 Nov 2025
Dear Valued Guest, Thank you very much for taking the time to share your wonderful feedback following your recent stay with us. We are absolutely delighted to read your review describing us as a "very comfortable hotel" with "good service." These are precisely the elements we strive to deliver to every guest, and your kind words affirm the hard work and dedication of our entire team. Ensuring our guests feel comfortable and well-cared for is our highest priority. Your positive feedback is a great motivator for us to continue delivering excellent hospitality. We look forward to the pleasure of welcoming you back to Grand Zuri BSD City for another comfortable and memorable stay. Warm regards, Tana Indrayana General Manager Grand Zuri BSD City
REY S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The service and friendliness are excellent. It's close to access and easy to find taxis. It's perfect for transit.
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Accommodation's Reply
03 Nov 2025
Dear Mr. Ray, Warmest regards from Grand Zuri BSD City! Thank you very much for taking the time to share your great experience at our hotel. We are delighted to know that the service and hospitality provided by our team met your expectations. Guest satisfaction is our top priority and your compliments are a great inspiration to all of us. We are also delighted that you enjoyed our convenient location, close to various connections and easy taxi access. We are also delighted to know that we were the best transportation choice for you. We appreciate your review and look forward to welcoming you back to Grand Zuri BSD City on your next trip. Best regards, Tana Indrayana General Manager Grand Zuri BSD City
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R***Y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The service has been excellent. The CI and CO processes are good and impressive.
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1 people find it helpful
Accommodation's Reply
03 Nov 2025
Dear Valued Guest, Thank you so much for taking the time to write us a positive review regarding your stay at our hotel. We are so pleased that you enjoyed our excellent service and that the check-in (CI) and check-out (CO) procedures were smooth and memorable. It is our ultimate goal to provide a smooth, pleasant and memorable guest experience from the moment you arrive to the moment you depart. This review is a great motivation for our team, especially the front desk staff, to maintain and improve our excellent service standards. We do not forget to welcome you back to Grand Zuri BSD City Hotel in the near future! Best regards, Tana Indrayana General Manager Grand Zuri BSD City Hotel
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an yang
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The location of the hotel is very good, it is also very clean, and the breakfast is also good. There is a massage in the store, but I booked it too late, I can experience it next time
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Accommodation's Reply
27 Oct 2025
Dear Valued Guest, Thank you for taking the time to share such a wonderful review of your recent stay at Grand Zuri BSD City. I am absolutely delighted to hear that you found our location to be excellent and our hotel clean. It is also fantastic to know that you enjoyed the breakfast we offer. Our team works diligently to provide a comfortable and satisfying experience, and your kind words are a great encouragement to us all. I note your interest in our relaxation service and we are sorry to hear you missed the opportunity to experience it because the booking was full. We highly recommend making a reservation in advance for your next visit, and our team would be more than happy to assist you with that arrangement. We look forward to the pleasure of welcoming you back soon, and ensuring you get to enjoy that relaxing massage! Warm regards, Tana Indrayana General Manager Grand Zuri BSD City
Panca Y. P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
everything is ok, just a bit surprised when I entered the room, for the price of 1.2 the floor of the room is not carpeted
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Accommodation's Reply
27 Oct 2025
Dear Panca, Thank you for choosing Grand Zuri BSD City as your accommodation and for taking the time to write a valuable review. We are delighted to hear that your overall stay was "good". Guest satisfaction is our top priority. We have carefully read your comments regarding the flooring. We understand your expectations and apologize for any inconvenience caused by the carpeted floor. We would like to inform you that your room is located on the 5th floor which is the smoking floor (smoking area) as requested during check-in. For this floor, we have intentionally designed a vinyl/parquet floor (no carpet). We have implemented this policy to maintain the cleanliness and hygiene of the guest rooms and to minimize the absorption of cigarette smoke odors that are difficult to eliminate from the carpet. This is for the long-term comfort of all guests staying on this floor. For guests who require a fully carpeted room, we offer carpeting in all non-smoking floors. We sincerely thank you, Panca, for your feedback which will be used to improve our services in the future. We look forward to welcoming you back to Grand Zuri BSD City. And for those who require a non-smoking room, we are happy to accommodate you with carpeted floors. Best regards, Tana Indrayana, General Manager, Grand Zuri BSD City
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S***h
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The room is very clean and tidy, the staff is friendly.
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2 people find it helpful
Accommodation's Reply
23 Oct 2025
Dear Ladies/Gentlemen, With warm regards from Grand Zuri BSD City! We sincerely thank you for taking the time to write a review of your stay. It is a great pleasure to read your positive review. We are very proud that you were satisfied with our room. Guest cleanliness and comfort are our top priorities and I would like to commend our housekeeping team for doing an excellent job. We believe that sincere and friendly service is the key to a memorable stay. Your review will be a great motivation for our team to continue providing the best service. All of us at Grand Zuri BSD City look forward to welcoming you back again in the future. Best regards, Tana Indrayana General Manager Grand Zuri BSD City
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T***h
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Staff was friendly and helpful to my queries
2 people find it helpful
Accommodation's Reply
13 Oct 2025
Dear Valued Guest, Thank you for taking the time to share your feedback. I’m delighted to hear that our staff were friendly and helpful in assisting with your queries. Your kind words are truly appreciated and will be shared with the team as motivation to continue providing excellent service. We look forward to welcoming you back to Grand Zuri SBD City soon for another pleasant stay. Warm regards, Tana Indrayana General Manager Grand Zuri SBD City
D***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
the kids were very happy and wanted to stay again
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Accommodation's Reply
09 Oct 2025
Dear Guest, Warmest greetings from Grand Zuri BSD City! Thank you very much for taking the time to share your valuable experience with us. We are truly delighted and happy to read that your children had a wonderful stay at our hotel. Knowing that they want to come back again is the highest compliment for us and is the greatest motivation for the entire team to continue providing the best service, especially for our family guests. We look forward to welcoming you and your family back to Grand Zuri BSD City in the near future to create more wonderful memories. Sincerely, Tana Indrayana, General Manager, Grand Zuri BSD City
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Reza A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Cool hotel & service
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2 people find it helpful
Accommodation's Reply
29 Sep 2025
Dear valued guest, Thank you very much for taking the time to leave such a positive review of Grand Zuri BSD City. We are very happy and proud to hear that you found our hotel "cool" and that you received satisfactory service. Your praise is the greatest appreciation for our entire team who always strives to provide the best experience for every guest. We look forward to welcoming you back to Grand Zuri BSD City in the near future to provide an equally pleasant stay. Sincerely, Tana Indrayana, General Manager, Grand Zuri BSD City
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Nursyamsu
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The breakfast menu was beyond expectations, it was really delicious, almost all the food was delicious. It was really cool.
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Accommodation's Reply
01 Oct 2025
Dear Mr. Nursyamsu, Warm greetings from Grand Zuri BSD City! Thank you very much for taking the time to share your memorable stay. We are very pleased and proud to read your positive review, especially regarding our breakfast menu. Your compliments of "beyond expectations" and "really delicious" are a great appreciation for our entire team, especially our culinary team who strives to provide the best dishes every day. Knowing that you enjoy almost all of the food we serve is the biggest motivation for us to continue to maintain and improve the quality. We will make sure this appreciation is conveyed to the entire kitchen and restaurant team. We look forward to welcoming you back to Grand Zuri BSD City in the near future for another memorable experience. Sincerely, Tana Indrayana, General Manager. Grand Zuri BSD City
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b***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
For this price, take a single bed room for a staycation with the family. Friendly service. The extended breakfast hours, from 6:00 AM to 11:00 AM, are very flexible, we think... Awesome.
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Accommodation's Reply
29 Sep 2025
Dear Sir/Madam, Warm greetings from Grand Zuri BSD City! Thank you so much for taking the time to share such a positive review of your staycation experience with your family at our hotel. We are delighted to hear that you were satisfied with our price and the friendly service from our team. It is a source of pride for us that you experienced genuine hospitality, as this is a key standard we always uphold. We are also pleased to learn that our extended weekend breakfast hours from 6:00 AM to 11:00 AM provide greater flexibility and convenience for you and your family. We understand that vacation time is precious, and we want to ensure every guest can enjoy it without being rushed. We look forward to welcoming you and your family back to our home again in the future. Sincerely, Tana Indrayana, General Manager, Grand Zuri BSD City
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Sarifah H.
icon-Business
Business
icon-origin-TRAVELOKA
9.6
/10
Reviewed 7 week(s) ago
Friendly staff, clean rooms, delicious and varied food
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Accommodation's Reply
01 Oct 2025
Dear Ms. Sarifah, Warm greetings from Grand Zuri BSD City! Thank you very much for taking the time to share your positive experience. We are delighted to read your review. It is a pleasure to hear that you were satisfied with the friendliness of the staff, the cleanliness of the room, and the delicious and varied dishes served. Your praise is the highest appreciation for our entire team who always strives to provide the best service for every guest. I will be sure to convey your appreciation to the entire team, especially our housekeeping and culinary teams, as motivation to continue maintaining and improving the quality of our service. We look forward to welcoming you back to Grand Zuri BSD City in the future. Sincerely, Tana Indrayana, General Manager, Grand Zuri BSD City
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R***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The hotel is nice and clean, suitable for families.
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Accommodation's Reply
25 Sep 2025
Dear Guest, Thank you very much for taking the time to leave a positive review regarding your stay at Grand Zuri BSD City. We are very happy to hear that you found our hotel nice, clean, and family-friendly. Cleanliness and comfort are our top priorities, and it is a pleasure to know that our efforts have provided a pleasant experience for you and your family. We strive to create a friendly and comfortable atmosphere for every guest, especially for families who want to enjoy quality time together. We look forward to welcoming you and your family back to Grand Zuri BSD City in the near future. Sincerely, Tana Indrayana, General Manager, Grand Zuri BSD City
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S***a
icon-Medical
Medical
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
Room is good, the staff is really nice, it's a wonderful place to stay
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Accommodation's Reply
17 Sep 2025
Dear valued guest, Thank you for your wonderful review! We are so pleased to hear that you enjoyed your room and that our staff made your stay a pleasant one. It was a pleasure to have you with us. We look forward to welcoming you back to Grand Zuri BSD City in the near future. Warm regards, Tana Indrayana General Manager Grand Zuri BSD City
S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Grand Zuri Hotel is very comfortable, the staff are friendly, the rooms are clean, and the variety of food at breakfast is very diverse.
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Accommodation's Reply
17 Sep 2025
Dear Sir/Madam, Thank you very much for your wonderful review. We are very happy to hear that you enjoyed the comfort of our hotel, the hospitality of our staff, the cleanliness of our rooms, and the variety of breakfast options. It is our pride to have provided you with a pleasant stay. We look forward to welcoming you back to Grand Zuri BSD City in the near future. Best regards, Tana Indrayana, General Manager, Grand Zuri BSD City
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