Grand Zuri BSD City

Hotels
Preferred Partner Plus
8.7
/10
Very Good
5,717 reviews

What Guests Say About Their Stay

Bedroom (119)
Staff Friendliness (114)
Ambiance (109)
Room Space (108)
Septa
9.7
/ 10
We have a great experience at this hotel because hotel staff giving a birthday surprise for my 7yo son, it such a lovely moment. The room is so cozy and clean, nice pool with nice view to the city, all staff is soo humble full of smile and helping to all guests. We also entertained by clown when having breakfast so the kids is very excited and we can rides a bicycle to enjoy the day. Keep up the good work and hospitality, Grand Zuri. We will definitely come again soon!
Ratu D. P. H.
9.7
/ 10
Overall it's very nice welcoming guests , very polite staff, beautiful room, clean sanitize area, and delicious foods. also,,, Very nice gift wedding anniversary on the glass and red velvet cakes with beautiful words, so happy to staycation in Grand Zuri bsd city. Superrr de best 🥰
Intan R.
9.4
/ 10
I really enjoyed my two nights here. I also enjoyed my breakfast, delicious and variety foods. The room is very nice, clean and tidy with the big television... 😁
George SOURLOS
9.7
/ 10
This was my second time to stay at Grand Zuri and again my experience was extremely satisfying, the staff as usual are very friendly and accommodating and helped me with all my needs. The room was immaculate and clean at all times. Will definitely recommend to friends.
Daniel Hotabilardus
9.7
/ 10
Great hotel, comfortable rooms, friendly employees and also delicious food.
In the Area
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Jalan Pahlawan Seribu Kavling Ocean Walk, Blok CBD Lot 6, BSD City., Serpong, Tangerang Selatan, Banten, Indonesia, 15322

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
Industrial Design
Grand Zuri BSD City is located in area / city BSD. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Grand Zuri BSD City

Jalan Pahlawan Seribu Kavling Ocean Walk, Blok CBD Lot 6, BSD City., Serpong, Tangerang Selatan, Banten, Indonesia, 15322
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Lobby Grand Zuri BSD City
Lobby 2 Grand Zuri BSD City

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Grand Zuri BSD City Rates per Night

Grand Zuri BSD City room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Grand Zuri BSD City hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Grand Zuri BSD City Location & Address

Grand Zuri BSD City is located at Jalan Pahlawan Seribu Kavling Ocean Walk, Blok CBD Lot 6, BSD City., Serpong, Tangerang Selatan, Banten, Indonesia, 15322. It's situated in the Tangerang Selatan area of Indonesia, known for its modern developments and convenient access to Jakarta. The hotel is approximately 25 km from the city center of Jakarta.

How to go to Grand Zuri BSD City from Airport

Arriving at Soekarno-Hatta International Airport (CGK) and wondering about the best way to get to Grand Zuri BSD City? Don't worry, there are several options for your hotel transfer from the airport to the hotel. Here's a breakdown to help you choose the most suitable one:

  • Taxi (Most Direct):

    A taxi is the most straightforward option. You can easily find taxis at the airport's arrival area. The journey takes approximately 1.5 to 2 hours, depending on traffic conditions.
  • Ride Hailing (Convenient):

    Ride hailing services like Traveloka offer a convenient way to get to the hotel. Simply book a ride through the app, and a driver will pick you up from the airport. This option is generally more affordable than a regular taxi.
  • Airport Bus (Budget-Friendly):

    DAMRI buses operate from the airport to various locations in Jakarta and surrounding areas. You'll need to check if there's a route that gets you close to BSD City, and then take a taxi or Ride Hailing for the final leg of the journey. This is the most affordable option but also the most time-consuming.
  • Private Airport Transfer (Comfortable):

    You can pre-book a private airport transfer for a hassle-free experience. This option offers comfort and convenience, as the driver will be waiting for you at the arrival hall and will take you directly to the hotel.

Tips:

For the most convenient route, consider using a Ride Hailing service or a taxi, especially if you have a lot of luggage. If you're on a budget, the airport bus is a viable option, but be prepared for a longer journey.

Grand Zuri BSD City Reviews & Summary

Looking for all about hotel Grand Zuri BSD City? This hotel consistently receives positive hotel reviews, making it a popular choice for travellers visiting Tangerang Selatan. Guests particularly appreciate the hotel's convenient location, comfortable rooms, and excellent service.

What guests love about the hotel is its modern amenities, including a well-equipped fitness center and a refreshing swimming pool. The hotel's standout feature is its rooftop restaurant, which offers stunning views of the city skyline. One recent review stated, "The Grand Zuri BSD City exceeded my expectations. The staff were incredibly friendly and helpful, the room was spacious and clean, and the rooftop restaurant was a highlight of my stay. I highly recommend this hotel!"

Grand Zuri BSD City Room Types Available

Choosing the right hotel room type can make all the difference to your stay. Grand Zuri BSD City offers a variety of different hotel room types to cater to different needs and preferences. Here's a breakdown of the categories of hotel rooms available:

  • Superior Room:

    These rooms offer comfortable accommodation with standard amenities. They are available in both smoking and non-smoking options.
  • Deluxe Room:

    Slightly larger than the Superior Rooms, the Deluxe Rooms offer additional space and enhanced amenities. Some Deluxe Rooms feature bathtubs.
  • Executive Room:

    These rooms are designed for business travellers, offering a dedicated workspace and access to the Executive Lounge.
  • Suite:

    The Suites are the most luxurious hotel bedroom types, featuring a separate living area and a spacious bathroom with a bathtub and bidet.
  • Family Room:

    Ideal for families, these rooms offer ample space and can accommodate extra beds.

Please note that Grand Zuri BSD City is not a pet-friendly hotel.

Hotel Facilities in Grand Zuri BSD City

Grand Zuri BSD City boasts a wide range of hotel amenities to ensure a comfortable and enjoyable stay for all guests. From leisure facilities to business amenities, the hotel has something for everyone. Here's a list of the hotel facilities available:

  • Swimming Pool:

    Take a refreshing dip in the hotel's outdoor swimming pool. Open daily from 7:00 AM to 7:00 PM.
  • Fitness Center:

    Stay active during your stay at the well-equipped fitness center. Open 24 hours.
  • Spa:

    Indulge in a relaxing massage or treatment at the hotel's spa. Operating hours vary, please check with the front desk.
  • Business Center:

    Stay connected and productive at the business center, offering computer access and printing services.
  • Meeting Rooms:

    The hotel offers several meeting rooms for business events and conferences.
  • Kids' Club:

    Keep the little ones entertained at the supervised Kids' Club. Open on weekends and holidays.
  • Free Wi-Fi:

    Stay connected with complimentary Wi-Fi access throughout the hotel.

Hotel Buffet or Restaurant/Cafe in Grand Zuri BSD City

Grand Zuri BSD City offers a variety of dining options to satisfy every palate. Whether you're looking for a hearty hotel buffet or a quick bite at the hotel cafe, you'll find it here. Here's a breakdown of the hotel restaurant and cafe options:

  • Cerenti Restaurant:

    This is the hotel's main restaurant, serving a delicious hotel buffet for breakfast, lunch, and dinner. The buffet features a wide selection of Indonesian and international dishes. Prices start from SGD 25 per person. Open daily from 6:00 AM to 10:00 PM.
  • Zuri Lounge:

    Relax and unwind at the Zuri Lounge, offering a selection of cocktails, wines, and light snacks. Open daily from 10:00 AM to 1:00 AM.
  • Sky Lounge:

    Enjoy stunning city views while sipping on your favorite drink at the Sky Lounge. This is the perfect spot for a romantic evening or a casual get-together. Open daily from 6:00 PM to 2:00 AM.

Don't miss the signature dish at Cerenti Restaurant, the "Nasi Goreng Zuri," a flavorful Indonesian fried rice with a special blend of spices.

Grand Zuri BSD City Airport pickups and How to Book

Looking for hotels with airport shuttle services? Grand Zuri BSD City offers a convenient hotel to airport transfer service for its guests. To book an airport pick-up, simply contact the hotel directly at least 24 hours in advance. You will need to provide your flight details, including your arrival time and flight number.

The hotel staff will arrange for a driver to meet you at the airport and take you directly to the hotel. This service is subject to availability and may incur an additional charge. Please confirm the price with the hotel when making your booking.

Nearby MRT Station & Bus Stops

Getting around Tangerang Selatan is easy with the nearby MRT and bus stops. Here's a list of the nearest MRT station and bus stops nearby Grand Zuri BSD City:

  • Rawa Buntu Train Station:

    Located approximately 3 km from the hotel, this is the nearest train station.
  • TransJakarta Bus Stop BSD City:

    This bus stop is located about 1 km from the hotel and provides access to the TransJakarta bus network.
  • Angkot (Public Minibus) Stop:

    You can find Angkot stops along the main roads near the hotel. Angkots are a cheap and convenient way to get around the local area.

To use the TransJakarta bus network, you will need a TransJakarta card, which can be purchased at most TransJakarta bus stops. You can also use electronic money cards from banks such as BCA Flazz, Mandiri e-money, and BNI TapCash.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities to keep the whole family entertained? Tangerang Selatan and the surrounding areas offer a variety of nearby places to go that are perfect for families with kids. Here are some of the best nearby sightseeing places:

  • Ocean Park BSD Serpong (5 km):

    A popular water park with slides, pools, and other water-based attractions. Entry price is approximately SGD 15 per person.
  • Scientia Square Park (SQP) (7 km):

    A large park with a variety of activities, including a playground, a skate park, and a rock climbing wall. Entry is free.
  • Branchsto Equestrian Park (10 km):

    A unique equestrian park where kids can ride horses and learn about horse care. Prices vary depending on the activity.
  • Dunia Fantasi (Dufan) (30 km):

    Located in Jakarta, Dufan is a large amusement park with a variety of rides and attractions. Entry price is approximately SGD 30 per person.
  • Ragunan Zoo (35 km):

    Also located in Jakarta, Ragunan Zoo is home to a wide variety of animals from around the world. Entry price is approximately SGD 5 per person.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near Grand Zuri BSD City (Tangerang Selatan)

Craving some delicious nearby dining options? Tangerang Selatan offers a wide variety of local food and international cuisine. Here are some of the best food eatiries near me:

Cafes/Restaurants:

  • Starbucks (Various locations):

    A popular coffee chain serving a variety of coffee drinks, pastries, and sandwiches.
  • Pizza Hut (Various locations):

    A well-known pizza chain offering a variety of pizzas, pasta dishes, and appetizers.
  • The People's Cafe (AEON Mall BSD City):

    A trendy cafe serving a variety of Indonesian and international dishes.

Local Street Food:

  • Nasi Goreng:

    Indonesian fried rice, typically served with egg, chicken, or seafood.
  • Satay:

    Grilled skewers of marinated meat, served with peanut sauce.
  • Gado-Gado:

    Indonesian salad with peanut sauce dressing.
  • Ketoprak:

    A vegetarian dish made with tofu, rice noodles, and peanut sauce.
  • Bakso:

    Indonesian meatball soup.

Shopping places near Grand Zuri BSD City (Tangerang Selatan)

Looking for some retail therapy? Tangerang Selatan offers a variety of nearby shopping options, from modern malls to traditional markets. Here are some of the best shops near me:

  • AEON Mall BSD City:

    A large shopping mall with a variety of international and local brands, as well as a supermarket and a cinema.
  • Summarecon Mall Serpong:

    Another popular mall with a wide selection of shops, restaurants, and entertainment options.
  • Pasar Modern BSD City:

    A traditional market where you can find fresh produce, meat, seafood, and other local products.

Other Places to Stay Near Grand Zuri BSD City

Need alternative accommodations? Tangerang Selatan offers a variety of affordable hotels nearby to suit every budget and preference. Here are some of the best hotel nearby options:

Luxury/5–6 star hotels nearby:

  • The Ritz-Carlton Jakarta, Mega Kuningan:

    Located in Jakarta, this luxurious hotel offers world-class amenities and impeccable service.
  • Hotel Mulia Senayan, Jakarta:

    Another luxurious option in Jakarta, featuring a variety of restaurants, a spa, and a large swimming pool.
  • The Langham, Jakarta:

    A stylish and modern hotel with stunning city views.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

Four-star hotels nearby:

  • Mercure Serpong Alam Sutera:

    A comfortable and convenient hotel located near Alam Sutera.
  • Swiss-Belhotel Serpong:

    A modern hotel with a rooftop pool and a restaurant.
  • Atria Hotel Gading Serpong:

    A stylish hotel with a variety of amenities, including a spa and a fitness center.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

Three-star hotels nearby:

  • POP! Hotel BSD City Tangerang:

    A budget-friendly hotel with clean and comfortable rooms.
  • Amaris Hotel Serpong Tangerang:

    Another affordable option with a convenient location.
  • Fame Hotel Gading Serpong:

    A simple and comfortable hotel with a restaurant.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Ready to experience the best of Tangerang Selatan? Grand Zuri BSD City offers a comfortable and convenient base for exploring the city and its surroundings. With its excellent amenities, friendly service, and strategic location, this hotel is the perfect choice for both business and leisure travellers. Check hotel availability and make your hotel reservations today!

Don't miss out on the best deals! Book your stay at Grand Zuri BSD City through Traveloka and enjoy exclusive discounts and promotions. Start planning your trip now and discover all that Tangerang Selatan has to offer. book cheap hotels in Indonesia and find cheap hotels nearby.

All facilities in Grand Zuri BSD City

Bar, Cafe and Lounge Grand Zuri BSD City
Bar, Cafe and Lounge
Fitness Center Grand Zuri BSD City
Fitness Center
Functional Hall Grand Zuri BSD City
Functional Hall
Common Space Grand Zuri BSD City
Common Space
Lobby Grand Zuri BSD City
Lobby

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Brunch
  • Buffet dinner
  • Buffet lunch
  • Cafe
  • Early bird breakfast
  • Poolside bar
  • Pub
  • Set menu dinner
  • Set menu lunch
  • Snacks
  • Snack bar
  • Vegetarian meal

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Doorman
  • Early Check-in
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Newspaper
  • Porter
  • Wedding service

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Early check-in
  • Elevator
  • 24-hour room service
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Fireplace in lobby
  • Non-smoking room
  • Swimming pool
  • Rooftop terrace
  • Smoking area
  • Smoke-free
  • Terrace

Things to Do

  • Children play area
  • Fitness center
  • Garden
  • Outdoor facilities
  • Outdoor pool
  • Sauna
  • TV lounge

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Shops
  • Supermarket

Transportation

  • Area shuttle
  • Bicycle rental
  • Car rental
  • Shopping center shuttle

Business Facilities

  • Business center
  • Meeting facilities
  • Photocopier
  • Projector

Accessibilty

  • Accessible parking
  • Disabled access friendly
  • Wheelchair accessible

Connectivity

  • LAN Internet
  • Free WiFi

Family-friendly Facilities

  • Children pool

Sports and Recreations

  • Fitness center

Kids and Pets

  • Babysitting with surcharge

Shuttle Service

  • Airport transfer (surcharge)

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in Grand Zuri BSD City

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Grand Zuri BSD City
132
Number of floors in Grand Zuri BSD City
9
Another facilities in Grand Zuri BSD City
Restaurant with AC, A la carte dinner, A la carte lunch, Bar, Breakfast

Frequently asked question in Grand Zuri BSD City

What are available facilities at Grand Zuri BSD City?
There are top facilites at Grand Zuri BSD City such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Grand Zuri BSD City?
The standard check-in time at Grand Zuri BSD City is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Grand Zuri BSD City provide breakfast?
Yes, Grand Zuri BSD City provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Grand Zuri BSD City
Grand Zuri BSD City has a 4.0-star rating.
How many floors does Grand Zuri BSD City have?
Grand Zuri BSD City has 9.
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More Reviews from Other Guests in Grand Zuri BSD City

Traveloka (5,642)
Other sources (75)
8.7
Very Good
From 5,642 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.9

Meal

8.7

Location

8.9

Service and Facilites

8.8

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Rasa (62)
Akses (61)
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Traveler Reviews Grand Zuri BSD City

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Customer reviews
S***a
icon-Medical
Medical
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 day(s) ago
Room is good, the staff is really nice, it's a wonderful place to stay
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Accommodation's Reply
17 Sep 2025
Dear valued guest, Thank you for your wonderful review! We are so pleased to hear that you enjoyed your room and that our staff made your stay a pleasant one. It was a pleasure to have you with us. We look forward to welcoming you back to Grand Zuri BSD City in the near future. Warm regards, Tana Indrayana General Manager Grand Zuri BSD City
S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
Grand Zuri Hotel is very comfortable, the staff are friendly, the rooms are clean, and the variety of food at breakfast is very diverse.
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Accommodation's Reply
17 Sep 2025
Dear Sir/Madam, Thank you very much for your wonderful review. We are very happy to hear that you enjoyed the comfort of our hotel, the hospitality of our staff, the cleanliness of our rooms, and the variety of breakfast options. It is our pride to have provided you with a pleasant stay. We look forward to welcoming you back to Grand Zuri BSD City in the near future. Best regards, Tana Indrayana, General Manager, Grand Zuri BSD City
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s***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
The food is delicious. It's quiet, and the staff are all very helpful. It would be an interesting choice for a staycation.
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Accommodation's Reply
17 Sep 2025
Dear Sir/Madam, Warm greetings from Grand Zuri BSD City! Thank you very much for taking the time to leave such a positive review regarding your experience with us. We are delighted to hear that you enjoyed the variety of food we serve. Your praise is a great tribute to our culinary team, who always strive to provide the best. We are also very pleased to know that you enjoyed the calm atmosphere of the hotel and received satisfactory service from our entire team. Providing comfort and sincere assistance to every guest is our top priority. We are proud that Grand Zuri BSD City has been an attractive choice in your heart for your next staycation. We assure you that we will welcome you back with open arms and an equally memorable experience. Once again, thank you for your review and recommendation. See you on your next visit! Sincerely, Tana Indrayana, General Manager. Grand Zuri BSD City
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F***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 1 week(s) ago
Good stay, helpful staff, clean room, overall okay!
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Accommodation's Reply
11 Sep 2025
Dear valued guest, Thank you very much for your positive review. We are very happy that you enjoyed your stay at Grand Zuri BSD City and were satisfied with our service. Our staff always strives to provide the best, and we are proud to know that they were able to assist you during your stay. Room cleanliness is our top priority, and we are grateful that you appreciate our team's efforts. Reviews like this motivate us to continue improving the quality of our services and facilities. We look forward to welcoming you back to Grand Zuri BSD City in the near future. Sincerely, Tana Indrayana, General Manager, Grand Zuri BSD City
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Christin m. d.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
This is my second time staying here, recommended😍
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Accommodation's Reply
09 Sep 2025
Dear Mrs. Christin, Thank you for taking the time to rate our hotel. We are very happy that you had a good and pleasant experience during your stay at Grand Zuri BSD City. We look forward to welcoming you back to our hotel for your next visit. Regards, Tana Indrayana, General Manager
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Muhammad N. L.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Great, nice, and perfect for events or activities in BSD. Clean hotel, delicious food.
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Accommodation's Reply
06 Sep 2025
Dear Mr. Muhammad, Thank you very much for taking the time to share your experience at Grand Zuri BSD City. We are very happy and proud to read your positive review. It is an honor for us to know that you rated our hotel "Great, nice, and good for events or activities in BSD." Your praise for the cleanliness of the hotel and the taste of the food we serve is the highest appreciation for our entire team who always works hard to provide the best service. We are committed to continuing to be a comfortable and satisfying location of choice for our guests, whether for business, events, or leisure. We look forward to welcoming you back to Grand Zuri BSD City in the near future. Warm regards, Tana Indrayana. General Manager. Grand Zuri BSD City
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Ira S.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Friendly n Accomodating staff, room was comfy, B'fast was delicious😋
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Accommodation's Reply
25 Aug 2025
Dear Madam Ira, Thank you for your wonderful review! We are so glad to hear that you had a great experience with us at Grand Zuri BSD City. It's a true pleasure to know that you found our staff friendly and accommodating, and that you enjoyed the comfort of your room and our delicious breakfast. Your kind words mean a lot to our team, as we strive to provide the best service and experience for every guest. We look forward to welcoming you back again soon. Warm regards, Tana Indrayana General Manager Grand Zuri BSD City
A***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
So happy staycation here, very comfortable for pregnant women like me
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Accommodation's Reply
07 Aug 2025
Dear Madam, Thank you very much for this wonderful and valuable review. We are very happy to hear that you enjoyed your staycation at Grand Zuri BSD City and felt comfortable, especially during your pregnancy. Guest comfort and satisfaction are our top priorities. It is a pleasure for us to know that the services and facilities we provide have created a pleasant experience for you. We look forward to welcoming you back to Grand Zuri BSD City for an even more memorable experience next time. Sincerely, Tana Indrayana, General Manager, Grand Zuri BSD City
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Guest
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
Fast check-in and check-out service. Good job.
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1 people find it helpful
Accommodation's Reply
07 Aug 2025
Dear Sir/Madam, Thank you very much for your positive review. We are very pleased to hear that you were satisfied with the speed of check-in and check-out at Grand Zuri BSD City. We are always committed to providing an efficient and comfortable experience for every guest, and feedback like this is a great motivation for our team. We look forward to welcoming you back soon for an equally great, or even better, stay. Sincerely, Tana Indrayana, General Manager, Grand Zuri BSD City
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Denni h. s.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The hotel staff are friendly, the service is good, the check-in and check-out times are fast.
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Accommodation's Reply
07 Aug 2025
Dear Mr. Denni, Thank you very much for your positive review of Grand Zuri BSD City. We are very happy to hear that you had a pleasant stay and were satisfied with the hospitality of our staff, as well as the good service, especially the fast check-in and check-out process. Your comments are a valuable motivation for us to continue providing the best service to every guest. We look forward to your return visit to Grand Zuri BSD City. Sincerely, Tana Indrayana, General Manager, Grand Zuri BSD City
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Evi
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Mr. Iswanto in the gym is super friendly and humble, his service is 5 stars for Mr. Iswanto, very helpful 🙏🏻 he should get a reward, right 🔥
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Accommodation's Reply
07 Aug 2025
Dear Ms. Evi, Thank you so much for your positive review! We are delighted to hear that you had a wonderful experience at Grand Zuri BSD City, especially thanks to Iswanto's service in the gym. Reviews like this mean a lot to us. We always strive to provide the best service, and employees like Iswanto are true examples of that commitment. We will make sure this appreciation reaches him directly. He deserves recognition for his dedication and hospitality. We look forward to welcoming you back to Grand Zuri BSD City soon. Sincerely, Tana Indrayana, General Manager, Grand Zuri BSD City
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E***y
icon-origin-TRAVELOKA
7.0
/10
Reviewed 7 week(s) ago
The room is noisy because of the sound of the AC compressor, it is very disturbing and I can't sleep.
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Accommodation's Reply
04 Aug 2025
Dear Sir/Madam, Thank you for taking the time to review your stay at Grand Zuri BSD City. On behalf of all management and staff, I, Tana Indrayana, as General Manager, would like to extend my sincerest and deepest apologies for the extreme inconvenience you experienced due to the noise from the AC compressor in your room. We are very sorry to hear that this has disturbed your rest and prevented you from sleeping. The comfort and quality of our guests' sleep is our absolute priority. It is clear that on this occasion, we have failed to meet the standard of service you deserve, and for that we sincerely apologize. Your feedback is very valuable and has been taken seriously. I have personally instructed our Chief Technician to immediately conduct a thorough inspection and repair of the AC unit in your room to ensure this issue is fully resolved. Furthermore, we will also conduct scheduled preventive checks on other units to prevent a similar incident from happening again. Once again, thank you for your constructive feedback. We look forward to welcoming you back even better. Sincerely, Tana Indrayana, General Manager, Grand Zuri BSD City
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Lukman
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
I'm a regular customer, staying here more often even though I'm in Jakarta 😁😁😁. I'd like to add more lupis and traditional food.
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1 people find it helpful
Accommodation's Reply
28 Jul 2025
Dear Mr. Lukman, Thank you very much for taking the time to provide a review and for your invaluable trust in Grand Zuri BSD City. It is a great honor for us to hear that you have become a loyal customer, and we are very flattered that you choose to remain with us even when business brings you to the DKI Jakarta area. Your comfort and satisfaction are our top priorities. We also greatly appreciate your input regarding the addition of a variety of traditional dishes, especially lupis cake. This suggestion is very valuable and I have conveyed it directly to the Food & Beverage team and our Executive Chef to be our top priority. We are always committed to serving the richness of Indonesian cuisine, and your idea gives us new inspiration to continue innovating in our breakfast menu. The entire Grand Zuri BSD City team can't wait to welcome you back to your second home. Hopefully on your next visit, there will be more of your favorite traditional dishes for you to enjoy. Sincerely, Tana Indrayana, General Manager. Grand Zuri BSD City
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A***m
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
comfortable for staycation, clean rooms, clean pool, quiet for rest.
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2 people find it helpful
Accommodation's Reply
16 Jul 2025
Dear Sir/Madam, Warm greetings from Grand Zuri BSD City! Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your staycation and enjoyed the cleanliness of your room, the swimming pool, and the peaceful atmosphere that provided a relaxing break. Positive reviews like this motivate our entire team to continue providing the best service to every guest. We look forward to welcoming you back on your next visit. Warm regards, Tana Indrayana, General Manager, Grand Zuri BSD City
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Lely W. W.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
I really enjoyed staying here. The room was comfortable and exactly as ordered. The receptionist also took care of my notes. The staff were all friendly. The breakfast was varied and delicious. I'll stay here again next time.
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+2
2 people find it helpful
Accommodation's Reply
16 Jul 2025
Dear Ms. Lely, Warm greetings from Grand Zuri BSD City! Thank you for taking the time to share your experience during your stay with us. We are very happy to hear that you felt comfortable with the room that you ordered, the attention of the front desk team, the friendliness of our staff, and the variety and taste of the breakfast that you enjoyed. Your positive review is an encouragement for our entire team to continue providing the best service. We look forward to your next visit to Grand Zuri BSD City. Please do not hesitate to contact us if there is anything special that we can assist you with on your next visit. Warm regards, Tana Indrayana. General Manager. Grand Zuri BSD City
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Bea L.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Thank you for the best experience
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Accommodation's Reply
16 Jul 2025
Dear Mr/Mrs. Bea, Warmest greetings from Grand Zuri BSD City. On behalf of the entire team, I would like to sincerely thank you for your kind words. We are truly delighted to hear that you had the best experience during your stay with us. Your satisfaction is our greatest reward and motivation. We look forward to welcoming you back soon for another memorable stay. With warm regards, Tana Indrayana General Manager Grand Zuri BSD City
J***O
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Satisfied, recommended hotel. Hopefully, it will continue to grow and provide better service. Thank you.
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Accommodation's Reply
16 Jul 2025
Dear Valued Customer, Thank you very much for your positive review! We are very happy to hear that you are satisfied and recommend Grand Zuri BSD City. Your feedback is a great motivation for us to continue to improve and improve the quality of our services. We are committed to always providing the best experience for every guest. We look forward to welcoming you back to Grand Zuri BSD City. Sincerely, Tana Indrayana, General Manager, Grand Zuri BSD City
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M***n
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
Staff service good, comfort room, clean.
1 people find it helpful
Accommodation's Reply
07 Jul 2025
Dear Valued Guest, Thank you so much for your wonderful review! We are absolutely delighted to hear that you experienced good staff service, found your room comfortable, and appreciated the cleanliness during your stay at Grand Zuri BSD City. Your kind words are a great encouragement to our entire team, who work hard to ensure every guest has a pleasant and memorable experience. We look forward to welcoming you back again soon for another comfortable stay! Warm regards, Tana Indrayana General Manager Grand Zuri BSD City
E***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
One of the 4-star hotel options with friendly prices and fairly complete facilities.
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Accommodation's Reply
07 Jul 2025
Dear Sir/Madam, Thank you very much for your positive review of Grand Zuri bsd city! We are very happy to hear that you enjoyed your stay at our hotel and consider us as a 4-star choice with friendly prices and adequate facilities. Guest satisfaction is our top priority, and your review is a great motivation for the entire team. We look forward to welcoming you back to Grand Zuri bsd city in the near future. Sincerely, Tana Indrayana. General Manager. Grand Zuri bsd city
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Deli A. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
The hotel is nice, comfortable, clean, only there is an area that smells of cigarettes, even though it is clean, only the smell of cigarettes is on the smoking area floor. The breakfast is fun because there are also competition events for children such as coloring and decorating donuts so the children are happy. A child-friendly hotel, I really like it, thank you.
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1 people find it helpful
Accommodation's Reply
07 Jul 2025
Dear Mrs. Deli, Thank you very much for your positive review of Grand Zuri bsd city! We are very happy to hear that you and your family felt comfortable with our clean hotel facilities. We also greatly appreciate your feedback regarding the smoking area on the smoking area floor that smells of cigarettes even though it is clean. We will immediately follow up on this to ensure better air circulation and minimize unwanted odors for the comfort of all guests. We are also very happy to know that our breakfast with coloring and donut decorating contest events managed to make your children happy and cheerful. Providing a fun and child-friendly experience is one of our top priorities, and your review is a great motivation for us to continue to innovate. We look forward to welcoming you and your family back to Grand Zuri bsd city in the near future! Sincerely, Tana Indrayana. General Manager. Grand Zuri bsd city
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Exterior 4 Grand Zuri BSD City

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