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Common Space 2 Grand Zuri Pematangsiantar

Common Space 3 Grand Zuri Pematangsiantar

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Grand Zuri Pematangsiantar

Name: Grand Zuri Pematangsiantar
Address: Jl. Medan, No. 88, Siantar UtaraKec. Siantar Martoba, Kota Pematang SiantarSumatera Utara, Siantar Martoba, Pematangsiantar, Sumatra Utara, Indonesia, 21138, Jl. Medan, No. 88, Siantar UtaraKec. Siantar Martoba, Kota Pematang SiantarSumatera Utara, Sumatra Utara, 21138, Indonesia
Rating: 8.5

Hotels

Preferred Partner

8.5

/10

Very Good

2,422 reviews

What Guests Say About Their Stay

Staff Friendliness (60)

Room Space (54)

Bedroom (49)

Family Friendly (42)

Rasi Prasetio

9.7

/ 10

Nice breakfast. Clean room. Great.

agnes feby trisnawaty Tambunan

9.1

/ 10

The room very comfort, good breakfast, good location. I will be back on the next vacation

RITA N. V. H.

8.5

/ 10

Clean, friendly, patient and helpful staff especially when the staff served a person with dissability.

Rita N. V. H.

8.5

/ 10

Polite staff, patient and helpful. The staff served disability guest with warm heart and big smile.

Rosni L.

9.7

/ 10

Clean and tidy with friendly staff

In the Area

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Jl. Medan, No. 88, Siantar UtaraKec. Siantar Martoba, Kota Pematang SiantarSumatera Utara, Siantar Martoba, Pematangsiantar, Sumatra Utara, Indonesia, 21138

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

WiFi

Staying at Grand Zuri Pematangsiantar is a good choice when you are visiting Siantar Martoba. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Grand Zuri Pematangsiantar

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What's around Grand Zuri Pematangsiantar

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Jl. Medan, No. 88, Siantar UtaraKec. Siantar Martoba, Kota Pematang SiantarSumatera Utara, Siantar Martoba, Pematangsiantar, Sumatra Utara, Indonesia, 21138

Discover More About Grand Zuri Pematangsiantar

Location

Staying at Grand Zuri Pematangsiantar is a good choice when you are visiting Siantar Martoba.

About Grand Zuri Pematangsiantar

From business event to corporate gathering, Grand Zuri Pematangsiantar provides complete services and facilities that you and your colleagues need.

Whether you are planning an event or other special occasions, Grand Zuri Pematangsiantar is a great choice for you with a large and well-equipped function room to suit your requirements.

Have fun with various entertaining facilities for you and the whole family at Grand Zuri Pematangsiantar, a wonderful accommodation for your family holiday.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Grand Zuri Pematangsiantar exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Grand Zuri Pematangsiantar is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Grand Zuri Pematangsiantar.

All facilities in Grand Zuri Pematangsiantar

Swimming Pool

Fitness Center

Common Space

Lobby

Exterior

Food and Drinks

Restaurant with AC
A la carte dinner
A la carte lunch
Breakfast
Breakfast and dinner
Breakfast and lunch
Buffet breakfast
Breakfast (surcharge)
Cafe
Continental breakfast

General

AC
Ballroom
Banquet
Connecting rooms
Family room
Non-smoking room
Swimming pool

Public Facilities

Parking
Coffee shop
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
WiFi in public area

Business Facilities

Business facilities
Conference room
Meeting facilities
Projector

Hotel Services

Front desk
24-hour Receptionist
24-hour security
Laundry service

In-room Facilities

Desk
Shower
TV

Things to Do

Fitness center
Outdoor pool

Transportation

Secure parking

Connectivity

Free WiFi

Nearby Facilities

Shops

Sports and Recreations

Fitness center

Accommodation Policy & General Information in Grand Zuri Pematangsiantar

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time	From 14:00 - Before 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Grand Zuri Pematangsiantar	115
Number of floors in Grand Zuri Pematangsiantar	3
Another facilities in Grand Zuri Pematangsiantar	Restaurant with AC, A la carte dinner, A la carte lunch, Breakfast, Breakfast and dinner

Frequently asked question in Grand Zuri Pematangsiantar

What are available facilities at Grand Zuri Pematangsiantar?

There are top facilites at Grand Zuri Pematangsiantar such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Grand Zuri Pematangsiantar?

The standard check-in time at Grand Zuri Pematangsiantar is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Grand Zuri Pematangsiantar provide breakfast?

Yes, Grand Zuri Pematangsiantar provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Grand Zuri Pematangsiantar

Overall Ratings & Reviews Grand Zuri Pematangsiantar

Traveloka (2,417)

Other sources (5)

8.5

Very Good

From 2,417 reviews

Provided by travelers on

Cleanliness

8.5

Room Comfort

8.5

Meal

8.4

Location

8.3

Service and Facilites

8.5

People often mention about Grand Zuri Pematangsiantar

All

Keramahan Staff (37)

Kamar Tidur (36)

Ukuran Kamar (33)

Kamar Mandi (31)

Ramah Keluarga (28)

Suasana (28)

Area Hotel (28)

Waktu Check-in/out (27)

Variasi (26)

Akses (24)

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Traveler Reviews Grand Zuri Pematangsiantar

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Customer reviews

Mira s.

Leisure

10.0

/10

Reviewed 5 day(s) ago

Always stay here when I go to Siantar... The best in Siantar.

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1 people find it helpful

Accommodation's Reply

05 Aug 2025

Dear Mrs. Mira, Thank you for sharing your experience at the Grand Zuri Hotel Pematangsiantar. We are honored to be your first choice every time you visit Siantar. Your comments that we are the best in town are truly encouraging and encourage the entire team to continue providing the best service and facilities. We hope this pleasant experience will bring you back again on your next visit. We look forward to welcoming you with our consistently excellent service. Warm regards, Yuni Kandra Sagala, General Manager

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C***A

Staycation

10.0

/10

Reviewed 3 week(s) ago

During the stay, all aspects looked good, from the hospitality side, service and hotel area.

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Accommodation's Reply

24 Jul 2025

Dear Mr./Ms. C*A, Thank you for sharing your experience during your visit to Grand Zuri Hotel Pematangsiantar. We are very pleased to know that you were satisfied with various aspects of our service, from the friendliness of our staff, the overall service, to the ambiance and comfort of the hotel area. Reviews like this are a great encouragement for our entire team to continue to maintain quality and improve guest experiences in the future. We look forward to your next visit to our hotel. Best regards, Yuni Kandra Sagala, General Manager.

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L***i

Business

6.8

/10

Reviewed 4 week(s) ago

The room price does not match the breakfast facilities, there is not much variety and the menu is limited.

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1 people find it helpful

Accommodation's Reply

20 Jul 2025

Dear Mr./Mrs. L*i, Thank you for sharing your experience during your visit to Grand Zuri Hotel Pematangsiantar. Your feedback is very valuable and will be forwarded to the Food & Beverage team for further attention and improvement. We continuously strive to align prices with the quality of service and facilities we provide. We hope you will experience improved service on your next visit. We look forward to welcoming you back to our hotel. Warm regards, Yuni Kandra Sagala, General Manager.

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Rianto S.

9.3

/10

Reviewed 5 week(s) ago

In general, the hotel and service are good, but if possible, the food choices could be increased.

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Accommodation's Reply

07 Jul 2025

Dear Mr. Rianto S, We would like to thank you for sharing your experience during your visit to Grand Zuri Hotel Pematangsiantar. We are very pleased to know that you are satisfied with the overall service and comfort of the hotel. Your feedback regarding the variety of food choices has been noted and will be our concern for future development, in order to provide a more diverse culinary experience for our guests. We look forward to your next visit to our hotel. Warm regards, Yuni Kandra Sagala. General Manager.

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Syalombest P. S.

Leisure

8.3

/10

Reviewed 6 week(s) ago

The shower didn’t work as well, the tile didn’t look shiny at all , all the sink not working as well but the food was good and all the public rest room very smelly even in the restaurant the closet soo dirty need concern from the management of the hotel

1 people find it helpful

Accommodation's Reply

26 Jun 2025

To Syalombest P.S, We would like to thank you for sharing your experience during your visit to Grand Zuri Hotel Pematangsiantar. We greatly appreciate constructive criticism like this, as it helps us to immediately evaluate and make improvements in order to improve the standards of cleanliness and comfort for our guests. On the other hand, we also appreciate your appreciation of the food we serve. We hope to be given another opportunity to show real improvements and provide a much better experience on your next visit. We look forward to welcoming you back again in the future. Warm regards, Yuni Kandra Sagala. General Manager

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Y***i

10.0

/10

Reviewed 7 week(s) ago

Comfortable, very friendly staff, clean and suitable for family vacations

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Accommodation's Reply

23 Jun 2025

Dear Y*i, We would like to thank you for sharing your experience during your visit to Grand Zuri Hotel Pematangsiantar. We are very happy to know that you felt comfortable, received friendly service from our staff, and enjoyed the clean and suitable atmosphere for a family vacation. Reviews like this are very meaningful and are a great motivation for the entire Grand Zuri Pematang Siantar team to continue to provide the best service and facilities. We look forward to welcoming you back again in the future. Warm regards, Yuni Kandra Sagala. General Manager

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m***d

10.0

/10

Reviewed 8 week(s) ago

The hotel is clean, the service is friendly and excellent

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Accommodation's Reply

16 Jun 2025

Dear Mr./Mrs. M*d, We are very happy to hear that you are satisfied with the cleanliness of the hotel and the friendly and excellent service from our team. Guest comfort and satisfaction are our top priorities, and your comments are a motivation for us to continue to provide the best. Warm Regards, Yuni Kandra Sagala. General Manager

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Chris W. S.

9.7

/10

Reviewed 8 week(s) ago

Only the AC please don't make it automatic, so that I can't set the temperature according to the wishes of the person staying.

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Accommodation's Reply

15 Jun 2025

Dear Mr. Chris W. S, We would like to thank you for sharing your experience during your visit to Grand Zuri Hotel Pematangsiantar. We apologize for the inconvenience you experienced regarding the AC temperature setting in the room. Your suggestion means a lot to us, and we will immediately forward it to the relevant team for follow-up. We will evaluate the AC control system so that guests can adjust the temperature according to their comfort. Warm Regards, Yuni Kandra Sagala. General Manager

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E***A

Transit

10.0

/10

Reviewed 9 week(s) ago

Friendly guest service and comfort and security of the hotel, and variety and taste of food in the restaurant, and strategic location and highly recommended.

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Accommodation's Reply

10 Jun 2025

Dear Mr. / Mrs. E * A, We would like to thank you for sharing your experience during your visit to Grand Zuri Hotel Pematangsiantar. We are very happy to hear that you are satisfied with our service. Your positive comments mean a lot to us and will motivate the team to continue to provide the best. We look forward to welcoming you back again in the future. Warm regards, Yuni Kandra Sagala. General Manager

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P***i

Business

9.7

/10

Reviewed 9 week(s) ago

the hotel is recommended.. there is also a cinepolis

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Accommodation's Reply

10 Jun 2025

Dear Mr. / Mrs. P*i, We would like to thank you for sharing your experience during your visit to Grand Zuri Hotel Pematangsiantar. We are very happy to hear that you are satisfied with our service. Your positive comments mean a lot to us and will motivate the team to continue to provide the best. We look forward to welcoming you back again in the future. Warm regards, Yuni Kandra Sagala. General Manager

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Dewi S.

Staycation

8.5

/10

Reviewed 9 week(s) ago

pleasant, close to city center

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Accommodation's Reply

13 Jun 2025

Dear Mrs. Dewi S, We would like to thank you for sharing your experience during your visit to Grand Zuri Hotel Pematangsiantar. We are pleased to know that you enjoyed your stay and felt helped by the strategic location of our hotel and its proximity to the city center. Comfort and ease of access are indeed one of the advantages that we offer, and we are glad that it provides added value for you. We look forward to welcoming you back again in the future. Warm regards, Yuni Kandra Sagala. General Manager

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L***y

10.0

/10

Reviewed 10 week(s) ago

clean and comfortable hotel, friendly hotel staff

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Accommodation's Reply

03 Jun 2025

Dear Mr. L*y, We would like to thank you for sharing your experience during your visit to Grand Zuri Hotel Pematangsiantar. We are very pleased to know that you found our hotel clean and comfortable, and that our staff were friendly. Guest satisfaction and comfort are our top priorities, and comments like these inspire our team to continue providing the best service. We look forward to welcoming you back again in the future. Warm regards, Yuni Kandra Sagala. General Manager.

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Jefri S.

10.0

/10

Reviewed 10 week(s) ago

good hotel. nice and comfort. will come again

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Accommodation's Reply

03 Jun 2025

Dear Mr. Jefri S, We would like to thank you for sharing your experience during your visit to Grand Zuri Hotel Pematangsiantar. We are very happy to know that you find our hotel nice, good, and comfortable. Guest satisfaction is our top priority, and comments like this are the motivation for the entire team to continue providing the best service. We look forward to welcoming you back again in the future. Warm regards, Yuni Kandra Sagala. General Manager.

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Johan J.

8.5

/10

Reviewed 10 week(s) ago

Recommended hotel if you go to Siantar.

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Accommodation's Reply

01 Jun 2025

To Mr. Johan J. We would like to thank you for sharing your experience during your visit to Grand Zuri Hotel Pematangsiantar. We are very happy to be your main choice while in this city. Hopefully we can continue to provide the best service on your next visit. Warm regards, Yuni Kandra Sagala. General Manager

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Muhammad W. R.

Leisure

9.4

/10

Reviewed 10 week(s) ago

very very friendly receptionist 👍

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Accommodation's Reply

02 Jun 2025

To Mr. Muhammad W. R, We would like to thank you for sharing your experience during your visit to Grand Zuri Hotel Pematangsiantar. Thank you for your appreciation, especially for our reception team. Hospitality is one of the main values that we always maintain at Grand Zuri Pematangsiantar. Reviews like this are a motivation for the entire team to continue to provide the best service. We look forward to welcoming you back again in the future. Warm regards, Yuni Kandra Sagala. General Manager.

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r***a

8.6

/10

Reviewed 11 week(s) ago

got a room with hot air conditioning and lots of ants.

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Accommodation's Reply

27 May 2025

Dear r*a, We would like to thank you for sharing your experience during your visit to Grand Zuri Hotel Pematangsiantar. This is clearly beyond the comfort standards that we want to provide to every guest. We have conveyed this to the housekeeping and engineering teams for immediate follow-up so that it does not happen again in the future. Your input is highly appreciated as material for evaluation and improvement. We look forward to welcoming you back again in the future. Warm regards, Yuni Kandra Sagala. General Manager.

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T***n

9.7

/10

Reviewed 11 week(s) ago

With high humidity conditions in the Siantar area, extra monitoring of the problem of flies in food is needed so that there are no flies. Because when I was eating I found flies. And there needs to be an audit from the consumer protection agency so that the good ones can always be maintained and continuously improved. Thank you.

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1 people find it helpful

Accommodation's Reply

21 May 2025

Dear Mr., We would like to thank you for sharing your experience during your visit to Grand Zuri Hotel Pematangsiantar. This is certainly a serious concern for us, and we will immediately conduct an evaluation and increase supervision, especially in the food & beverage area, including pest control such as flies. We are also very open to input and audits from external parties to ensure that our food quality and safety standards are maintained. We are committed to continuously improving our services for the comfort and satisfaction of our guests. We look forward to welcoming you back again in the future. Warm regards, Yuni Kandra Sagala. General Manager.

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David c.

8.8

/10

Reviewed 12 week(s) ago

Good. There is a cinema. Swimming pool.

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Accommodation's Reply

19 May 2025

Dear Mr. David C, We would like to thank you for sharing your experience during your visit to Grand Zuri Hotel Pematangsiantar. We are glad that you enjoyed the facilities such as the cinema and swimming pool that we provide. We hope that your stay at Grand Zuri Pematangsiantar is always enjoyable. We look forward to welcoming you back again in the future. Warm regards, Yuni Kandra Sagala. General Manager.

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J***a

10.0

/10

Reviewed 12 week(s) ago

Please maintain and further improve the service

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Accommodation's Reply

18 May 2025

Dear J*a, We would like to thank you for sharing your experience during your visit to Grand Zuri Hotel Pematangsiantar. We greatly appreciate your trust and will continue to strive to maintain and improve the quality of our services. Feedback like this is a great motivation for our team to continue to provide the best experience for every guest. We look forward to welcoming you back in the near future. Warm regards, Yuni Kandra Sagala. General Manager

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Darwin

Leisure

8.1

/10

Reviewed 12 week(s) ago

Have stayed here twice, 4 star hotel, but the room is very hot, the AC was turned on until midnight, but the room temperature is still 22 degrees. Please check the AC.

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2 people find it helpful

Accommodation's Reply

17 May 2025

Dear Mr. Darwin, We would like to thank you for sharing your experience during your visit to Grand Zuri Hotel Pematangsiantar. Your feedback is very valuable to us. We will immediately follow up and conduct a thorough check on the AC unit in the room in question to prevent a similar incident from happening again. Guest comfort is our priority, and we greatly appreciate your patience and understanding. We look forward to welcoming you back again in the future. Warm regards, Yuni Kandra Sagala. General Manager.

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Common Space 4 Grand Zuri Pematangsiantar

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.