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Hart Hotel Premium Rapatmaja

Name: Hart Hotel Premium Rapatmaja
Address: Jl. Rapatmaja No 3, Cilinaya Cakra Mataram Lombok, Lombok, Mataram, Nusa Tenggara Barat, Indonesia, 11530, Jl. Rapatmaja No 3, Cilinaya Cakra Mataram Lombok, Nusa Tenggara Barat, 11530, Indonesia
Rating: 8.7

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8.7

/10

Very Good

380 reviews

What Guests Say About Their Stay

Spencer

10.0

/ 10

Very comfortable bed & pillow. Like the shower facilities too. It will be good if hotel provides iron & iron board. Otherwise everything is Good.

In the Area

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Jl. Rapatmaja No 3, Cilinaya Cakra Mataram Lombok, Lombok, Mataram, Nusa Tenggara Barat, Indonesia, 11530

Main Facilities

Parking

Luggage storage

Elevator

Laundry

Wheelchair accessible

ATM/Banking

Hart Hotel Premium Rapatmaja is a 2-star hotels that has been welcoming guests since 2020. It was previously known as HART2 Hotel Rapatmaja. Hart Hotel Premium Rapatmaja is part of Independent under Independent. There are 46 rooms spread across 5 floors.

What's around Hart Hotel Premium Rapatmaja

Jl. Rapatmaja No 3, Cilinaya Cakra Mataram Lombok, Lombok, Mataram, Nusa Tenggara Barat, Indonesia, 11530

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Discover More About Hart Hotel Premium Rapatmaja

General Information

Location

Located at Jl. Rapatmaja No 3, Cilinaya Cakra Mataram Lombok in Lombok, Indonesia. Those looking to explore will find Asad Beach, RTH_Taman Sejeput, and Karang soong bedauh nearby. Closest airport is Selaparang Airport, 3.954 km away from the accommodation.

Facilities & Amenities

Hart Hotel Premium Rapatmaja has Parking, Luggage storage, Elevator, Laundry, Wheelchair accessible, and more.

Business Facilities

For guests traveling for work, Hart Hotel Premium Rapatmaja has Conference room and Meeting facilities available.

Contact

Email: hartindo2@gmail.com
Phone number: +628179118835

All facilities in Hart Hotel Premium Rapatmaja

Others

Business Facilities

Conference room
Meeting facilities

Public Facilities

Room service
Elevator
Coffee/Tea in common areas

Accessibility

Wheelchair accessible
Accessible parking

Nearby Facilities

Grocery store
Launderette
Beauty salon
Supermarket
ATM/Bank

Guest Services

Luggage storage
Front desk
24-hour front desk

Accommodation Facilities

Terrace
Smoking area
Car park

Connectivity

Wi-Fi
Wi-Fi in public areas

Accommodation Policy & General Information in Hart Hotel Premium Rapatmaja

Check-in/Check-out Time

Check-in time: 14:00
Check-out time: 12:00

General Information

Popular Facilities
Check-In / Check-Out Time	From 14:00 - to 12:00
Available rooms at Hart Hotel Premium Rapatmaja	46
Number of floors in Hart Hotel Premium Rapatmaja	5
Another facilities in Hart Hotel Premium Rapatmaja	Conference room, Meeting facilities, Room service, Elevator, Coffee/Tea in common areas

Frequently asked question in Hart Hotel Premium Rapatmaja

What is normal check-in & check-out time at Hart Hotel Premium Rapatmaja?

The standard check-in time at Hart Hotel Premium Rapatmaja is starting from From 14:00 while the latest check-out time is at Before 12:00

What is the star rating of Hart Hotel Premium Rapatmaja

Hart Hotel Premium Rapatmaja has a 2.0-star rating.

How many floors does Hart Hotel Premium Rapatmaja have?

Hart Hotel Premium Rapatmaja has 5.

How many rooms are available at Hart Hotel Premium Rapatmaja

Hart Hotel Premium Rapatmaja has 46.

What do past guests say about Hart Hotel Premium Rapatmaja?

Hart Hotel Premium Rapatmaja is well-known for its Cleanliness, Room Comfort, Location, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Hart Hotel Premium Rapatmaja

Overall Ratings & Reviews Hart Hotel Premium Rapatmaja

Traveloka (375)

Other sources (5)

8.8

Very Good

From 375 reviews

Provided by travelers on

Cleanliness

8.9

Room Comfort

8.9

Meal

8.5

Location

8.9

Service and Facilites

8.8

People often mention about Hart Hotel Premium Rapatmaja

All

Bedroom (17)

Staff Friendliness (16)

Room Space (14)

Ambiance (13)

Bathroom (12)

Hotel Area (11)

Distance to City Center (9)

Accessibility (8)

Check-in/out Time (8)

Surroundings (5)

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Traveler Reviews Hart Hotel Premium Rapatmaja

Number of reviews per page

Customer reviews

H***m

10.0

/10

Reviewed 2 week(s) ago

Since years, this hotel is the best.

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N***r

8.2

/10

Reviewed 3 week(s) ago

Didn't stay again. The food was terrible and there was only leftovers.

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F***a

6.2

/10

Reviewed 6 week(s) ago

I stayed here for 2 nights. The first day, my breast milk and ice gel packs were safely stored in the freezer. The second day, the ice gel packs and breast milk were either not placed in the freezer or placed incorrectly, so they didn't freeze at all, even though it took over 8 hours to travel to Sumbawa. When I arrived in Sumbawa, the frozen breast milk had completely thawed and was no longer usable, as it had to be re-frozen and shipped to my child in Java. I ended up throwing away 12 bags of breast milk. I was very disappointed, considering the location is strategic.

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Accommodation's Reply

14 Oct 2026

Thank you for choosing Heart Premium Hotel as your accommodation during your stay on Lombok Island. The hotel management apologizes for any inconvenience caused by our team. We will strive to improve our services in the future. Sincerely, The Reception Department

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Rizkia P. U.

Leisure

10.0

/10

Reviewed 7 week(s) ago

The hotel staff is very friendly, easy to access, and very comfortable. The only downside is the lack of a swimming pool.

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1 people find it helpful

Accommodation's Reply

14 Oct 2026

Thank you for choosing Heart Hotel as your accommodation during your stay in Lombok. We are delighted to hear that you enjoyed your stay at our hotel. We look forward to welcoming you again. Sincerely, The Reception Department

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A***y

Staycation

9.4

/10

Reviewed 11 week(s) ago

Very good, complete facilities, neat and clean.

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Accommodation's Reply

22 Aug 2026

Thank you for choosing Hart Premium as your accommodation during your trip to Lombok. We are delighted to hear that you enjoyed your stay at our hotel. We look forward to welcoming you back again. -Niluh- Reception

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anne y. d.

10.0

/10

Reviewed 14 week(s) ago

Clean and strategically located. The staff is also very helpful.

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Accommodation's Reply

22 Aug 2026

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Lahir P.

10.0

/10

Reviewed 29 week(s) ago

Very best, comfortable, clean, and will come back here again

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Accommodation's Reply

24 Apr 2026

Thank you for choosing Heart Premium Hotel as your accommodation during your visit to Lombok. We are delighted to hear that you enjoyed your stay at our hotel. We hope to welcome you again :) Reception, Niluh

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Verified Traveler

10.0

/10

Reviewed 29 week(s) ago

Very clean hotel, spacious rooms, lighting in the hallway is also very good, the elevator works well, big TV, clean towels, the downside is there is no refrigerator and breakfast, but don't worry, there are many food vendors near the hotel, highly recommended, it will be on your wishlist if you go to Mataram

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Accommodation's Reply

24 Apr 2026

Thank you for choosing Heart Premium Hotel as your accommodation during your visit to Lombok. We are delighted to know that you felt comfortable during your stay at our hotel. We hope to welcome you again :) - Service with a smile - Reception, Niluh

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n***o

Leisure

8.2

/10

Reviewed 35 week(s) ago

The staff is friendly and helpful. They also helped with extensions, without making things difficult.

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Accommodation's Reply

17 Mar 2026

Thank you for choosing Hotel Hart as your accommodation during your trip to Lombok Island. We are delighted that you enjoyed your stay and hope to welcome you back to our hotel again.

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N***h

Leisure

9.7

/10

Reviewed 37 week(s) ago

Good hotel, the staff are friendly and helpful

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Accommodation's Reply

17 Mar 2026

Thank you for choosing Hotel Hart as your accommodation during your trip to Lombok Island. We are delighted that you enjoyed your stay and hope to welcome you back to our hotel again.

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I KADEK S.

8.2

/10

Reviewed 38 week(s) ago

Really nice. Staff were friendly. Rooms are clean. There is a minor problem, which is the lights in the bathroom are not working properly. Maybe they can be changed or repaired.

1 people find it helpful

Accommodation's Reply

17 Mar 2026

Thank you for choosing Hart Hotel as your place to stay/rest while in Lombok. We apologize for your inconvenience during your stay at our hotel, we will improve our service again.

I KADEK S.

8.5

/10

Reviewed 42 week(s) ago

The room was clean and staff were so friendly.

1 people find it helpful

Accommodation's Reply

15 Jan 2026

Thank you for choosing Heart Hotel Premium as your accommodation during your trip to Lombok. We are delighted that you enjoyed your stay with us. Sincerely, -Reception-

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a***d

Business

9.4

/10

Reviewed 50 week(s) ago

The hotel staff was very friendly. The room was tidied up every day. The breakfast was quite comprehensive.

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Accommodation's Reply

28 Nov 2025

Hello, thank you for your review. We look forward to welcoming you back to Hart Hotel Premium again :)

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A***n

Business

8.5

/10

Reviewed 51 week(s) ago

Clean, comfortable, close to the city center

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Accommodation's Reply

28 Nov 2025

Hello, thank you for your review. We look forward to welcoming you back to Hart Hotel Premium again :)

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I KADEK S.

8.5

/10

Reviewed 51 week(s) ago

The staff were friendly, room clean.

1 people find it helpful

Accommodation's Reply

28 Nov 2025

Dear Valued Guest, We would like to extend our warmest wishes to Hart Hotel Premium. Thank you for choosing Hart Hotel Premium as your accommodation/relaxation spot during your holiday in Lombok. We are very glad that you were satisfied with our service. This review is an inspiration for our team to improve our service even more. We wish you good health and happiness always. We serve you with all our hearts. - Hart Hotel Premium - Niluh Reception

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S***y

10.0

/10

Reviewed 54 week(s) ago

I stayed at the Deluxe Room and surprisingly it is spacious enough for an affordable price of Deluxe Room. Equipped with lot of lights to ensure the brightness made your stay comfortable without an overexpose lamp. The bathroom also clean and the hot water works well. Just a little issue with the Wifi connection, cause its sometimes on and off, but overall i had a good one.

1 people find it helpful

Accommodation's Reply

10 Nov 2025

thankyou for staying at hart hotel premium, i hope u comeback again :)

E***n

8.5

/10

Reviewed 57 week(s) ago

For the price, finding food at night is easy.

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1 people find it helpful

Accommodation's Reply

28 Nov 2025

Thank you for your review and hope to see you again :)

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Arifudin

10.0

/10

Reviewed 61 week(s) ago

Safe, comfortable, and strategic in the center of Mataram city.

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2 people find it helpful

Accommodation's Reply

24 Apr 2026

Thank you for choosing Heart Premium Hotel as your accommodation during your visit to Lombok Island. We are delighted to know that you felt safe and comfortable throughout your stay at our hotel. We hope to welcome you again :) - Service with a smile - Reception, Niluh

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N***a

9.7

/10

Reviewed 64 week(s) ago

I like the place, it's comfortable, clean, the staff are also friendly.

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Accommodation's Reply

16 Dec 2025

Thank you for choosing Heart Premium Hotel as your accommodation during your stay in Lombok. We are delighted that you felt comfortable. Sincerely, Niluh, Reception.

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Siti R.

8.2

/10

Reviewed 77 week(s) ago

Impressive stay here with family.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.