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Hotel Ciputra Jakarta managed by Swiss-Belhotel International

Hotels
Jalan Letnan Jendral S.Parman, Grogol, Grogol Petamburan, Tanjung Duren, Jakarta, Indonesia, 11470
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EXTERIOR_BUILDING Hotel Ciputra Jakarta managed by Swiss-Belhotel International
EXTERIOR_BUILDING Hotel Ciputra Jakarta managed by Swiss-Belhotel International
EXTERIOR_BUILDING Hotel Ciputra Jakarta managed by Swiss-Belhotel International
SWIMMING_POOL Hotel Ciputra Jakarta managed by Swiss-Belhotel International
SWIMMING_POOL Hotel Ciputra Jakarta managed by Swiss-Belhotel International
LOBBY Hotel Ciputra Jakarta managed by Swiss-Belhotel International
LOBBY Hotel Ciputra Jakarta managed by Swiss-Belhotel International
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8.5
Impressive
From 9,641 reviews

About Accommodation

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Staying at Hotel Ciputra Jakarta managed by Swiss-Belhotel International is a good choice when you are visiting Tanjung Duren. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi

What Guests Say About Their Stay

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Strategic Location (57)
Friendly Staffs (28)
Clean Room (30)
Excellent Service (3)
9.4
/ 10
Natania N.
Old a hotel but well maintained, and the room was old but clean. You can still feel some of their excellent feature, especially the soundproof room. They have smoking floors, but they put some air purifiers in places so that it doesn't smell like smoke. The swimming pool was great for a small kid, easy access to the mall, breakfast buffets were great with a lot of options but slow to refill. The staff were great and helpful, and they diligently remind guests to wear masks and maintain health protocol which was really great. Overall a pleasant stay will be happy to come back.

Available Room Types in Hotel Ciputra Jakarta managed by Swiss-Belhotel International

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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Location Info

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Jalan Letnan Jendral S.Parman, Grogol, Grogol Petamburan, Tanjung Duren, Jakarta, Indonesia, 11470

Discover More About Hotel Ciputra Jakarta managed by Swiss-Belhotel International

Location


Staying at Hotel Ciputra Jakarta managed by Swiss-Belhotel International is a good choice when you are visiting Tanjung Duren.

The hotel is located only 0.75 km away from Grogol Station.

This hotel is very easy to find since it is strategically positioned close to public facilities.

About Hotel Ciputra Jakarta managed by Swiss-Belhotel International

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Ciputra Jakarta managed by Swiss-Belhotel International exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Hotel Ciputra Jakarta managed by Swiss-Belhotel International is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Hotel Ciputra Jakarta managed by Swiss-Belhotel International.

All Facilities

Bar, Cafe and Lounge
Swimming Pool
Fitness Center
Functional Hall
Common Space

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • TV

Hotel Services

  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service

Food and Drinks

  • Bar
  • Buffet breakfast
  • Poolside bar

General

  • AC
  • Non-smoking room
  • Smoking area

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Shops

Things to Do

  • Massage

Connectivity

  • Free WiFi

Business Facilities

  • Meeting facilities

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

Facility

Dengan ini kami menginformasikan bahwa kami akan melakukan proyek perbaikan jalur kendaraan dari tanggal 20 Feb - 25 Mar 23.Terima kasih atas pengertian Anda open for limited number of guests per day from 20-2-2023 to 25-3-2023.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast

Frequently Asked Questions

What are available facilities at Hotel Ciputra Jakarta managed by Swiss-Belhotel International?
There are top facilites at Hotel Ciputra Jakarta managed by Swiss-Belhotel International such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Ciputra Jakarta managed by Swiss-Belhotel International?
The standard check-in time at Hotel Ciputra Jakarta managed by Swiss-Belhotel International is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Hotel Ciputra Jakarta managed by Swiss-Belhotel International provide breakfast?
Yes, Hotel Ciputra Jakarta managed by Swiss-Belhotel International provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests

Overall Rating & Reviews

From 9,641 verified guests reviews
8.5
Impressive
Fantastic
3,163
Very Good
4,853
Satisfying
484
Average
1,139
Poor
2
Cleanliness
Comfort
Meal
Location
Service

Show reviews that mention...

All
strategic location (57)
friendly staffs (28)
clean room (30)
excellent service (3)
tasty breakfast (8)
easy access (6)
complete facilities (4)
comfortable room (1)
varied breakfast (3)
tasty food (24)
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Language
English
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YI
Yani I.
Holiday
8.5
/ 10
15 Apr 2022
One stop vacation for family, sleep, rest, swim, shopping & good dessert

1 liked this review

Accommodation's Reply
23 Apr 2022
Dear Yani, Warmest Greeting from Hotel Ciputra Jakarta, the heart and soul of West Jakarta! Thank you for posting your review at Traveloka We are delighted to know that you had an enjoyable stay and we consistently met your expectations. Your positive feedback about a one-stop vacation for the family is an encouragement to us to continue providing our guests with an excellent and memorable experience. We look forward to serving you another pleasant stay in Hotel Ciputra Jakarta. Hospitality Regards, Michael G. Perdikaris, MBA General Manager of Hotel Ciputra Jakarta
Ph
Putri h.
Staycation
8.5
/ 10
03 Apr 2022
Very glad spent 1 night. My kids was very happy also. There's kids mini playground in lobby, kids swimming pool, bathtub in room with very affordable price. Id like to extend but the room is fully booked. Will come again bring my fam next time!

2 liked this review

Accommodation's Reply
09 Apr 2022
Dear Putri, Warmest Greeting from Hotel Ciputra Jakarta, the heart and soul of West Jakarta! We would like to thank you for choosing Hotel Ciputra Jakarta as your accommodation choice during your stay in Jakarta and for posting your online review about the service and our hospitality on Traveloka. We sincerely appreciate your positive feedback about our mini playground in the lobby, kids swimming pool, and bathtub in our hotel that make you and your kids feel comfortable. We look forward to the opportunity of welcoming you back to Hotel Ciputra Jakarta in the very near future. Hospitality Regards, Michael G. Perdikaris, MBA Cluster GM at HCJ/HCS and GM HCJ
IL
Ivan L.
Staycation
4.8
/ 10
21 Mar 2022
I booked the hotel after asking permission from their management to make a vlog for my YouTube but after I pay for my bookings they cancel the permit just 1 day before we check-in. Also when I book the room I was asking for a high floor room and guess what, they gave me a room with a view of people swimming in front of our window. I was asking for a higher floor but they said non are available anymore. Breakfast was also the worst I have ever tasted in a Four Star Hotel. Another thing is the carpet in our room was kind of dirty that we had to ask them to vacuum it on our second day of stay. That's right 2 nights of a nightmare with my family. 🤦 Actually the hotel is not very bad, even if it is quite old but I think the management is very bad. Hope they can fix how they run the hotel and know better how to treat their paying customers. Thank you. 🙏
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4 liked this review

Accommodation's Reply
31 Mar 2022
Dear Iwan, Warmest Greeting from Hotel Ciputra Jakarta, the heart and soul of West Jakarta! I would like to thank you for staying with us at Hotel Ciputra Jakarta and for taking the time to share your experience with us on Traveloka. And I sincerely apologize for failing to meet your expectations. Your feedback regarding the lack of service from our team about the room given to you, the worst breakfast taste and the cleanliness in the room which was dirty has been directly addressed with the manager responsible to ensure it never happens again and rest assured that we have initiated an appropriate corrective action from our department related since we have to improve our daily operation as we strive to exceed all of the guest expectations. Thank you once again for your kind comment and we do look forward to the opportunity to welcome you back to Hotel Ciputra Jakarta in the near future. Hospitality Regards, Michael G. Perdikaris, MBA Cluster GM at HCJ/HCS and GM HCJ
EL
Eka L. S.
Staycation
10
/ 10
31 Dec 2022
All frontlines are friendly and nimble. Check in or check out is not complicated. Impressed sat set sat set even though the conditions were really crowded. The breakfast is decent, the clerk is also quick to remove dirty dishes. The room is clean tidy, the bathroom is the same. The swimming pool can also be used, maybe the staff's advice on stand-by is to frequently clean around the pool because there are lots of slippery children. Thanks Mas Imbron and Mas Hafidz, service excellence 👍
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Accommodation's Reply
03 Jan 2023
Dear Eka, Greetings from Hotel Ciputra Jakarta. Thank you for choosing Hotel Ciputra as your place to stay in Jakarta. We are very happy to know that you could enjoy your time at our place and appreciate your positive reviews on Traveloka regarding our frontline staff and regarding breakfast as well as the cleanliness of the kamae. We always maintain the cleanliness of the area, the quality of food and service for the satisfaction & comfort of our guests. We hope to meet & serve you again on your next visit at Hotel Ciputra Jakarta. Best regards, Michael G. Perdikaris General Manager of Hotel Ciputra Jakarta
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ia
irwanti a.
Staycation
10
/ 10
20 Sep 2022
The service is good, the requests are cool, I've often stayed here many times, thank you Hotel Ciputra! Oh yes, at breakfast the glass was not clean, there were still other people's lipstick marks please pay attention again.
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1 liked this review

Accommodation's Reply
23 Sep 2022
Dear. Mr/Mrs Wongso, Warm greetings from Hotel Ciputra Jakarta. Thank you for your trust in Hotel Ciputra as your place to stay while in Jakarta. We appreciate your positive review regarding the service you received. Your input regarding the cleanliness of the glass at breakfast will be conveyed to our management for consideration. We hope to meet & serve you again on your next visit at Hotel Ciputra Jakarta. Best regards, Michael G. Perdikaris General Manager of Hotel Ciputra Jakarta
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OG
Oktavia G. H.
Staycation
10
/ 10
17 Jul 2022
The service is good, the staff is friendly, the rooms are clean. Anyway, I don't regret staying here.
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1 liked this review

Accommodation's Reply
20 Jul 2022
Dear. octavia, Warm greetings from Hotel Ciputra Jakarta. Thank you for choosing Hotel Ciputra as your place to stay in Jakarta. We are very happy to know that you were able to enjoy your time at our place and appreciate your positive review on Traveloka regarding the cleanliness of the rooms and the friendliness of the staff. We hope to meet & serve you again on your next visit at Hotel Ciputra Jakarta. Best regards, Michael G. Perdikaris General Manager of Hotel Ciputra Jakarta
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NH
Nurul H.
Staycation
10
/ 10
05 Jun 2022
1. The service is really good, the response is very fast & the employees are very friendly 2. The food, the food is okay because it tastes just right 3. Thank you for the service 4. Really recommended.
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1 liked this review

Accommodation's Reply
09 Jun 2022
Dear. Mrs. Nurul, Warm greetings from Hotel Ciputra Jakarta. Thank you for your trust in Hotel Ciputra as your place to stay while visiting Jakarta, and we are very happy to know that Mrs. Hikmah was able to enjoy your time at our place and provide positive reviews on Traveloka regarding our services, fast response, delicious food. fit and recommend our hotel. We hope to meet & serve you again on your next visit at Hotel Ciputra Jakarta. Best regards, Michael G. Perdikaris General Manager of Hotel Ciputra Jakarta
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NI
Nadia I.
Staycation
10
/ 10
02 Jun 2022
Thank God I was able to bring my parents and children for a vacation at Hotel Ciputra Jakarta, next time hopefully I can go there and there will be sustenance, amen. For the service, the staff and food are very satisfied, it really makes you satisfied to stay for 4 days.
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2 liked this review

Accommodation's Reply
06 Jun 2022
Dear. Nadia's mother, Warm greetings from Hotel Ciputra Jakarta. Thank you for choosing Hotel Ciputra as your place to stay in Jakarta. We are very pleased to know that you enjoyed your time with us and appreciate your positive review on Agoda regarding the food and service of our staff. We hope to meet & serve you again on your next visit at Hotel Ciputra Jakarta. Best regards, Michael G. Perdikaris General Manager of Hotel Ciputra Jakarta
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puliandari
Staycation
10
/ 10
25 May 2022
Book 2 rooms to celebrate a child's birthday there. Very good service. When we need plates, bowls, spoons, forks the restaurant staff comes quickly to deliver to my room. One of the rooms I ordered had a smell problem from the wet carpet due to the AC. When complaining about the problem, Mr. The hotel offers room changes. Because the room offered was on a different floor with the other room, we finally accepted it and stayed overnight with an unpleasant odor and the hotel offered an ozone device for deodorizing and again the hotel clerk came quickly and delivered ozone to remove unpleasant odors to our room. During breakfast, Dona's mother sent a message to my whatsapp to apologize for the problem with the room I ordered and offered to check out late for us. And upgrade the room for our next staycation. For breakfast all the food is delicious. It suits us all. The swimming pool is also very clean. The rooms are clean, it's just that the problem is the smell of damp because the ac is leaking .. All the staff are very friendly. From the security guard, when checking in at breakfast all the staff were okay and the procedure was very strict. Next we will come again to celebrate our nephew's birthday at the Ciputra Grogol hotel.
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Accommodation's Reply
02 Jun 2022
To Puliandari, Thank you for your positive review on Traveloka regarding our services. We have conveyed your input regarding the wet carpet to the relevant department for further action. We really hope to meet and serve you better on your next visit to Hotel Ciputra Jakarta. Best regards, Michael G. Perdikaris, MBA General Manager of Hotel Ciputra Jakarta
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DR
Dita R. J.
Holiday
10
/ 10
22 May 2022
This is the umpteenth time staying at Hotel Ciputra Jakarta. Last stay a few months ago the swimming pool was closed, now it can be used again 😍 The breakfast has added a lot of menus, as usual, tastes delicious. Thanks.
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Accommodation's Reply
31 May 2022
Dear Guest, Warm greetings from Hotel Ciputra Jakarta. Thank you for trusting you and your family to Hotel Ciputra as your place to stay while visiting Jakarta, and we are very happy to know that you can enjoy your time at our place, especially regarding the complete breakfast menu. We take great care of the quality of our food and service for the satisfaction & comfort of our visitors. We hope to meet & serve you again on your next visit at Hotel Ciputra Jakarta. Best regards, Michael G. Perdikaris General Manager of Hotel Ciputra Jakarta
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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.