Hotel Ciputra Semarang managed by Swiss-Belhotel International

8.6
/10
Very Good
7,224 reviews

What Guests Say About Their Stay

Distance To City Center (189)
Staff Friendliness (179)
Surroundings (144)
Bedroom (144)
FLORENTINUS J. C.
10.0
/ 10
Value for money: The hotel is located in the city center of Semarang, so there is plenty of choice to try Semarang street food around the hotel. The price is very affordable, and the room cleanliness is well-maintained. The hotel is also connected to Ciputra Mall, if you need anything from the grocery stores, just 1 minute away.
M***a
10.0
/ 10
Lovely, love the accessibility to the Ciputra Mall, the rooms are great, the room space is well designed, the view to the Simpang Lima Square is cool.
R***y
9.7
/ 10
What a great and kindly staff, even though it was a busy time during the long weekend. My children were very happy with the accessibility to the mall and Simpang Lima yard. Thanks a lot also for upgrading the room during my holiday. Hopefully, the next rooms can be completed with smart/Google TV 👍
Kamyaputra
8.5
/ 10
the room is clean, direct access to mall from the lobby. service was good, parking was abysmal. This hotel is smokers paradise because they divide the breakfast area smoking and non smoking. all & all, I do not regret choosing this hotel and had a great stay!
Mj Cesc
8.8
/ 10
Friendly staff, clean room, next to the mall, stategic location, Small pool, nice lobby
In the Area
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Jalan Simpang Lima No. 1 PO Box 1288, Semarang Tengah, Semarang, Jawa Tengah, Indonesia, 50134

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Hotel Ciputra Semarang managed by Swiss-Belhotel International is located in area / city Pekunden. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Hotel Ciputra Semarang managed by Swiss-Belhotel International

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Jalan Simpang Lima No. 1 PO Box 1288, Semarang Tengah, Semarang, Jawa Tengah, Indonesia, 50134
Lobby Hotel Ciputra Semarang managed by Swiss-Belhotel International
Lobby 2 Hotel Ciputra Semarang managed by Swiss-Belhotel International

Discover More About Hotel Ciputra Semarang managed by Swiss-Belhotel International

Hotel Ciputra Semarang managed by Swiss-Belhotel International Rates per Night

Hotel Ciputra Semarang managed by Swiss-Belhotel International room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Hotel Ciputra Semarang managed by Swiss-Belhotel International hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Hotel Ciputra Semarang managed by Swiss-Belhotel International Location & Address

Hotel Ciputra Semarang managed by Swiss-Belhotel International is located at Jalan Simpang Lima No. 1 PO Box 1288, Semarang Tengah, Semarang, Jawa Tengah, Indonesia, 50134. It's situated in the Semarang area of Indonesia, known for its vibrant city life and historical landmarks. The hotel is approximately 2 km from the city center.

How to go to Hotel Ciputra Semarang managed by Swiss-Belhotel International from Airport

Arranging your hotel transfer from the airport to hotel can be a breeze with several options available. Whether you're looking for speed or affordability, Semarang offers various ways to reach Hotel Ciputra Semarang managed by Swiss-Belhotel International. Here are a few options to consider:

  • Taxi (most direct): A taxi from Ahmad Yani International Airport (SRG) to Hotel Ciputra Semarang managed by Swiss-Belhotel International is the most straightforward option. You can find taxis readily available outside the arrival terminal.
  • Ride Hailing (convenient): Ride Hailing services offer a convenient way to get to the hotel. Simply book a ride through the app, and a driver will pick you up from the airport.
  • Airport Bus (budget-friendly): The airport bus is a more affordable option. Check the bus routes and schedules to see if there's a stop near the hotel. You may need to transfer to another mode of transport to reach the hotel.
  • Private Airport Transfer (pre-booked comfort): Pre-booking a private airport transfer ensures a hassle-free journey. The driver will meet you at the airport and take you directly to the hotel.

Tips:

For the most convenient route, consider a taxi or Ride Hailing, especially if you have luggage. If you're on a budget, the airport bus is a good option, but be prepared for a slightly longer journey with potential transfers.

Hotel Ciputra Semarang managed by Swiss-Belhotel International Reviews & Summary

Looking for all about hotel experiences at Hotel Ciputra Semarang managed by Swiss-Belhotel International? This hotel consistently receives positive Hotel reviews, making it a popular choice for travellers. Guests frequently praise the hotel's excellent service and convenient location.

What guests love about the hotel is its comfortable rooms, delicious breakfast, and the rooftop pool offering stunning city views. A standout feature is the hotel's spa, providing a relaxing escape after a day of exploring Semarang. Here's a short, positive review: "The staff were incredibly friendly and helpful, the room was spotless, and the location was perfect for exploring the city. Highly recommend!"

Hotel Ciputra Semarang managed by Swiss-Belhotel International Room Types Available

Choosing the right hotel room type can significantly enhance your stay. Hotel Ciputra Semarang managed by Swiss-Belhotel International offers a variety of categories of hotel rooms to suit different needs and preferences. Here's a breakdown of the different hotel bedroom types available:

  • Superior Room: A comfortable room with city views, available in smoking and non-smoking options. Features a shower.
  • Deluxe Room: A more spacious room with enhanced amenities, offering city or pool views. Available in smoking and non-smoking options. Features a bathtub.
  • Executive Suite: A luxurious suite with a separate living area and panoramic city views. Non-smoking only. Features a bathtub and bidet.
  • Family Room: Designed for families, this room offers ample space and multiple beds. Non-smoking only. Features a shower.
  • Presidential Suite: The most luxurious option, featuring a separate living and dining area, a kitchenette, and stunning city views. Non-smoking only. Features a bathtub and bidet.

Please note that Hotel Ciputra Semarang managed by Swiss-Belhotel International is not a pet-friendly hotel.

Hotel Facilities in Hotel Ciputra Semarang managed by Swiss-Belhotel International

Hotel amenities at Hotel Ciputra Semarang managed by Swiss-Belhotel International are designed to provide a comfortable and enjoyable stay for all guests. From leisure facilities to business amenities, the hotel offers a wide range of services. Here's a list of hotel facilities available:

  • Swimming Pool: Enjoy a refreshing dip in the outdoor swimming pool. Open from 7:00 AM to 7:00 PM.
  • Fitness Center: Stay active with state-of-the-art equipment. Open 24 hours.
  • Spa: Indulge in a relaxing massage or treatment. Open from 10:00 AM to 10:00 PM. Prices vary depending on the treatment.
  • Kids' Club: Keep the little ones entertained with supervised activities. Open from 9:00 AM to 6:00 PM.
  • Business Center: Stay connected with computers, printers, and meeting rooms. Open 24 hours.
  • Restaurant: Savor delicious meals at the on-site restaurant.
  • Free Wi-Fi: Stay connected throughout the hotel.
  • Parking: Complimentary parking for hotel guests.

Hotel Buffet or Restaurant/Cafe in Hotel Ciputra Semarang managed by Swiss-Belhotel International

Hotel Ciputra Semarang managed by Swiss-Belhotel International offers a variety of dining options to satisfy every palate. Whether you're looking for a hearty hotel buffet, a relaxed hotel cafe experience, or a sophisticated hotel restaurant meal, you'll find it here. Here's a breakdown of the dining options available:

  • The Gallery Restaurant: Offers an international buffet for breakfast, lunch, and dinner. Price per person: SGD 30. Opening hours: 6:00 AM to 10:00 PM.
  • Swiss-Cafe: A casual cafe serving coffee, pastries, and light meals. Price per person: SGD 15. Opening hours: 7:00 AM to 11:00 PM.
  • Poolside Bar: Enjoy refreshing drinks and snacks by the pool. Price per person: SGD 20. Opening hours: 10:00 AM to 7:00 PM.

The Gallery Restaurant is known for its extensive buffet spread, featuring a variety of cuisines. Don't miss the signature dish, Nasi Goreng Jawa, a local favorite.

Hotel Ciputra Semarang managed by Swiss-Belhotel International Airport pickups and How to Book

Looking for hotels with airport shuttle services? Hotel Ciputra Semarang managed by Swiss-Belhotel International offers a convenient hotel to airport transfer service to ensure a smooth arrival and departure. Here's how to book:

To arrange an airport pick-up, contact the hotel directly at least 24 hours in advance. Provide your flight details, including arrival time and flight number. The hotel will confirm your booking and provide instructions on where to meet the driver at the airport.

Nearby MRT Station & Bus Stops

Navigating Semarang using public transport is relatively easy, with several MRT nearby and bus stops nearby. Here's a list of the nearest MRT station and bus stops:

  • MRT Station: There is no MRT in Semarang.
  • Bus Stop Simpang Lima: Approximately 500 meters from the hotel. Serves various routes within the city.
  • Bus Stop Paragon Mall: Approximately 800 meters from the hotel. Offers connections to different parts of Semarang.

For bus travel, you can purchase a public transport card at designated kiosks or directly on the bus. Payment is typically made using cash or a pre-loaded card.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities that are family and kid-friendly? Semarang offers a variety of nearby places to go and nearby sightseeing places that are sure to entertain the whole family. Here are five attractions to see nearby:

  • Semarang Zoo: A great place to see a variety of animals. Located approximately 10 km from the hotel. Entry price: SGD 5 per person.
  • Lawang Sewu: A historical landmark with unique architecture. Located approximately 3 km from the hotel. Entry price: SGD 3 per person.
  • Sam Poo Kong Temple: A beautiful Chinese temple with a rich history. Located approximately 6 km from the hotel. Entry price: SGD 4 per person.
  • Old City (Kota Lama): Explore the historic Dutch colonial architecture. Located approximately 2 km from the hotel. Free to explore.
  • Brown Canyon: A unique geological formation with stunning views. Located approximately 20 km from the hotel. Entry price: SGD 2 per person.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near Hotel Ciputra Semarang managed by Swiss-Belhotel International (Semarang)

Exploring the nearby dining scene around Hotel Ciputra Semarang managed by Swiss-Belhotel International offers a delightful culinary adventure. From well-known cafes and restaurants to local street food, there's something for everyone. Here are some options for local food:

Cafes/Restaurants:

  • Starbucks: Located in Paragon City Mall, approximately 800 meters from the hotel.
  • Excelso Coffee: Located in Ciputra Mall, adjacent to the hotel.
  • Pizza Hut: Located in Paragon City Mall, approximately 800 meters from the hotel.

Local Street Food:

  • Nasi Ayam: Rice with shredded chicken, served with a flavorful broth.
  • Lumpia Semarang: Spring rolls filled with bamboo shoots, dried shrimp, and chicken.
  • Tahu Gimbal: Fried tofu with shrimp fritters, served with peanut sauce.
  • Soto Ayam: Chicken soup with rice noodles, vegetables, and a hard-boiled egg.
  • Wedang Ronde: A warm ginger drink with glutinous rice balls filled with peanut paste.

Shopping places near Hotel Ciputra Semarang managed by Swiss-Belhotel International (Semarang)

If you're looking for nearby shopping options, Hotel Ciputra Semarang managed by Swiss-Belhotel International is conveniently located near several malls near hotel and dept stores near me. Here are three shopping places to explore:

  • Ciputra Mall Semarang: Located adjacent to the hotel, offering a variety of shops, restaurants, and entertainment options.
  • Paragon City Mall: Located approximately 800 meters from the hotel, featuring a wide range of international and local brands.
  • DP Mall Semarang: Located approximately 1.5 km from the hotel, offering a mix of fashion, food, and entertainment.

Other Places to Stay Near Hotel Ciputra Semarang managed by Swiss-Belhotel International

If you're considering other accommodations in the area, there are several affordable hotels nearby to choose from. Here's a list of some of the best hotel nearby options:

Luxury/5–6 star hotels nearby:

  • Hotel Tentrem Semarang: A luxurious hotel with excellent facilities and service.
  • Po Hotel Semarang: Offers stunning views and top-notch amenities.
  • Padma Hotel Semarang: Known for its elegant design and exceptional dining options.

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Four-star hotels nearby:

  • Grand Edge Hotel Semarang: A stylish hotel with a rooftop pool and bar.
  • Aston Inn Pandanaran Semarang: Offers comfortable rooms and a convenient location.
  • MG Setos Hotel Semarang: Features modern amenities and a relaxing atmosphere.

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Three-star hotels nearby:

  • ibis Budget Semarang Tendean: A budget-friendly option with clean and comfortable rooms.
  • @HOM Hotel Semarang: Offers a cozy and convenient stay.
  • Star Hotel Semarang: Provides affordable accommodation with essential amenities.

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Conclusion

Finding the perfect hotel availability in Semarang is easy with a variety of options to suit every budget and preference. Whether you're looking for a luxurious stay or a budget-friendly option, Semarang has something to offer. Make your hotel reservations today and experience the best of Semarang!

Ready to book your stay at Hotel Ciputra Semarang managed by Swiss-Belhotel International or explore other options? Visit Traveloka for the best deals and a seamless room booking experience. Don't miss out on exclusive offers and discounts!

Explore more options and book cheap hotels in Indonesia or find cheap hotels nearby on Traveloka today!

All facilities in Hotel Ciputra Semarang managed by Swiss-Belhotel International

Bar, Cafe and Lounge Hotel Ciputra Semarang managed by Swiss-Belhotel International
Bar, Cafe and Lounge
Swimming Pool Hotel Ciputra Semarang managed by Swiss-Belhotel International
Swimming Pool
Fitness Center Hotel Ciputra Semarang managed by Swiss-Belhotel International
Fitness Center
Functional Hall Hotel Ciputra Semarang managed by Swiss-Belhotel International
Functional Hall
Lobby Hotel Ciputra Semarang managed by Swiss-Belhotel International
Lobby

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Food and Drinks

  • Restaurant with AC
  • Bar
  • Breakfast
  • Buffet breakfast
  • Breakfast (surcharge)
  • Dining area
  • Poolside bar
  • Show cooking restaurant

In-room Facilities

  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Hotel Services

  • Bellhop
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Shops
  • Supermarket

Things to Do

  • Fitness center
  • Massage
  • Outdoor pool
  • Sauna
  • Spa

General

  • AC
  • Banquet
  • Non-smoking room
  • Smoking area

Connectivity

  • INTERNATIONAL_CALL
  • Free WiFi

Accessibilty

  • Accessible parking
  • Disabled access friendly

Business Facilities

  • Meeting facilities
  • Projector

Transportation

  • Valet parking (surcharge)

Sports and Recreations

  • Fitness center

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in Hotel Ciputra Semarang managed by Swiss-Belhotel International

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Facility

Swimming Pool open for limited number of guests per day from 6-4-2025 to 7-4-2025.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - Before 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Ciputra Semarang managed by Swiss-Belhotel International
200
Number of floors in Hotel Ciputra Semarang managed by Swiss-Belhotel International
10
Another facilities in Hotel Ciputra Semarang managed by Swiss-Belhotel International
Coffee/tea in lobby, 24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant

Frequently asked question in Hotel Ciputra Semarang managed by Swiss-Belhotel International

What are available facilities at Hotel Ciputra Semarang managed by Swiss-Belhotel International ?
There are top facilites at Hotel Ciputra Semarang managed by Swiss-Belhotel International such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Ciputra Semarang managed by Swiss-Belhotel International ?
The standard check-in time at Hotel Ciputra Semarang managed by Swiss-Belhotel International is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Hotel Ciputra Semarang managed by Swiss-Belhotel International provide breakfast?
Yes, Hotel Ciputra Semarang managed by Swiss-Belhotel International provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Hotel Ciputra Semarang managed by Swiss-Belhotel International

8.6
Very Good
From 7,060 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.7

Meal

8.5

Location

9.0

Service and Facilites

8.7

People often mention about Hotel Ciputra Semarang managed by Swiss-Belhotel International
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Distance to City Center (128)
Staff Friendliness (124)
Bedroom (109)
Ambiance (106)
Accessibility (103)
Room Space (101)
Surroundings (100)
Bathroom (92)
Hotel Area (87)
Family Friendly (81)
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Traveler Reviews Hotel Ciputra Semarang managed by Swiss-Belhotel International

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Customer reviews
Guest
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
The friendliness and promptness of all hotel staff in addressing guest needs. Thank you.
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Accommodation's Reply
28 Jul 2025
Dear Valued Guest, Thank you for choosing Hotel Ciputra Semarang and for your appreciation. We are delighted to learn that our team's hospitality and prompt response left a positive impression during your stay. Guest satisfaction is our top priority, and comments like this encourage us to continuously maintain and improve the quality of our service. We look forward to welcoming you back in the future. Best regards, Hotel Ciputra Semarang Management
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Zakiyatul F.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Best hotel ever. Lots of freebies, and everything is great. I'll never regret staying here again.
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Accommodation's Reply
28 Jul 2025
Dear Ms. Zakiyatul F., Thank you very much for this brief but very pleasant review! We are delighted to hear that you enjoyed our facilities and services and were satisfied with your stay at Hotel Ciputra Semarang. Positive comments like this are a great motivation for our entire team to continue providing the best service. We look forward to welcoming you back on your next visit. We hope it will always be a memorable experience! Best regards, Hotel Ciputra Semarang Management
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L***t
icon-Staycation
Staycation
icon-origin-TRAVELOKA
7.1
/10
Reviewed 1 week(s) ago
After staying here for who knows how many times, this was probably the first slightly disappointing experience. It started with an unwelcome arrival, with questions answered as if holding back irritation. The fatigue of the trip, which usually disappears, settled in my body. Usually for grand rooms, Netflix and friends are provided, but this was not available and instead the available channels were very limited and worse, there was nothing to watch because there was nothing interesting. Usually, I always come here and here every time I go to Semarang because it feels happy and enjoyable, but this time it was quite annoying. The hotel that connects directly to the mall is not a cure because every time I go to the hotel, I always go to the mall. Hopefully all the staff are given health and happiness so they can be pleasant hosts to their guests.
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Accommodation's Reply
28 Jul 2025
Dear Mr./Ms. L*t, Thank you for being a loyal guest of Hotel Ciputra Semarang and for taking the time to share your recent experience. We are very sorry to hear that this visit did not meet your expectations, especially after so many positive experiences in the past. Your feedback regarding the service upon arrival and the in-room entertainment facilities is a serious concern for us. This certainly does not reflect the standard of service we strive for for all our guests, especially loyal guests like you. We apologize for any inconvenience this may have caused and will follow up with the relevant team to ensure this does not happen again in the future. We look forward to welcoming you back for a more enjoyable experience on your next visit to Semarang. Sincerely, Hotel Ciputra Semarang Management
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Thi K. T. B.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
This hotel has an attractive European-inspired decor, friendly staff, clean rooms, and a great location. 🙏⭐👍💯❤️
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Accommodation's Reply
17 Jul 2025
Dear Ms./Mr. Thi ke. T. B., Thank you for your positive review. Your words and appreciation mean a lot to us. We look forward to welcoming you back to Hotel Ciputra Semarang for another unforgettable stay. Warm regards, Hotel Ciputra Semarang Management
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A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
Overall okay, the carpet in the right corner of the room is damaged and has been ripped out
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Accommodation's Reply
16 Jul 2025
Dear Valued Guest, Thank you for choosing Hotel Ciputra Semarang as your accommodation during your visit and for taking the time to leave a review. We sincerely apologize for the inconvenience you experienced with the carpet in your room, particularly the damaged and torn carpet in the right corner. Your feedback is invaluable to us as we continue to improve the quality of our facilities and services. We will immediately follow up with the relevant team to ensure a speedy repair. We look forward to welcoming you back on your next visit with an even better and more satisfying experience. Sincerely, Hotel Ciputra Semarang Management
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TOM X.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Again Love so much here
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2 people find it helpful
Accommodation's Reply
14 Jul 2025
Dear Mr. Tom X., Warmest greetings from Hotel Ciputra Semarang. Thank you for choosing to stay with us again and for sharing your kind words. We are truly delighted to know that you continue to enjoy your experience with us. We look forward to welcoming you back for another memorable stay in the near future. Yours sincerely, Hotel Management Hotel Ciputra Semarang
Desmon T.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
Place is very comfortable, and staff friendly to customers
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Accommodation's Reply
08 Jul 2025
Dear Mr. Desmon T., Warmest greetings from Hotel Ciputra Semarang. Thank you for your kind review and for rating your recent stay with us an 8.8. We are delighted to hear that you found our hotel comfortable and our staff friendly throughout your visit. Your positive feedback truly motivates our team to continuously deliver excellent service and ensure a pleasant experience for all our valued guests. We hope to welcome you back again soon for another enjoyable stay. Warm regards, Hotel Ciputra Semarang Management
A***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Close to the center and malls, good for walking around
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1 people find it helpful
Accommodation's Reply
08 Jul 2025
Dear Valued Guest, Warm greetings from Hotel Ciputra Semarang. Thank you for your excellent review and rating. We are very pleased to know that you feel comfortable with our hotel's strategic location, close to the city center and shopping centers, making it easy for you to walk around and enjoy the atmosphere of Semarang. Your positive feedback is a motivation for us to continue to improve the quality of service and facilities for the satisfaction of our guests. We look forward to welcoming you back on the next occasion. Best regards, Management of Hotel Ciputra Semarang
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iwan S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
For the second or third time. Staying here. From the first time staying, this hotel did seem like an old hotel. But what I like is still the comfort and cleanliness. And close to the city center and shopping. My last experience staying on June 29th. Very impressed with the service from the hotel. Incidentally my child had a high fever and I called the receptionist to bring a wheelchair. But what was given was not just a wheelchair. Until the delivery to the hospital at the hotel facility. Even though it was midnight. And again, the hotel salutes the driver until there was a decision that my child had to be treated. The driver then returned to the hotel. Thank you Hotel Ciputra Semarang for your service
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Accommodation's Reply
04 Jul 2025
Dear Mr. Iwan S., Thank you for your trust in repeatedly choosing Hotel Ciputra Semarang as a place to stay, and for the sincere appreciation that you convey through this review. We are honored to be able to provide the best service at such a crucial time. Our commitment is to always be present promptly and sincerely in assisting every guest's needs, including in emergency conditions like the one you experienced. Your review is a great motivation for our entire team to continue to maintain the quality of service, cleanliness, and comfort, even though as a hotel with a long history, we remain committed to providing a special stay experience. We hope that your son has recovered well, and we look forward to welcoming you and your family back in the future. Best regards, Hotel Ciputra Semarang Management
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s***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
the room is very comfortable. but parking is difficult
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Accommodation's Reply
04 Jul 2025
Dear Valued Guest, Thank you for your review and trust in staying at Hotel Ciputra Semarang. We are happy to hear that you felt comfortable with our room. Guest comfort is our top priority. Regarding the parking constraints that you experienced, we apologize for the inconvenience. We understand the importance of easy parking access, especially during peak times, and we are currently reviewing the parking system and capacity to provide a better experience in the future. We look forward to welcoming you back in the near future with more perfect service. Sincerely, Hotel Ciputra Semarang Management
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P***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
Most of things are appreciated, even better if bath shower improved with higher flow.
Find this review helpful?
Accommodation's Reply
04 Jul 2025
Dear Our Valued Guest, Warmest greetings from Hotel Ciputra Semarang. Thank you very much for your positive feedback and for taking the time to share your experience. We’re delighted to know that most aspects of your stay were enjoyable and appreciated. Your suggestion regarding the bath shower flow has been well noted and will be forwarded to our engineering team for further evaluation and improvement. We hope to have the pleasure of welcoming you back soon for an even better stay. Warm regards, Hotel Ciputra Semarang Management
Mochammad S. H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Very strategic location, good service, clean room, ok breakfast but limited tables, clean bathroom & it would be more comfortable if there was no bathtub (shower so closed of head) & car parking is also limited when there are many guests
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1 people find it helpful
Accommodation's Reply
26 Jun 2025
Dear Mr. Mochammad S. H., Thank you for choosing Hotel Ciputra Semarang as your place to stay while in Semarang. We greatly appreciate your positive review regarding the strategic location, cleanliness of the room and bathroom, and the quality of service provided by our team. Your input regarding the limitations of the breakfast area and bathroom facilities, especially the use of the bathtub and shower position, and the parking area when the hotel is busy, will be used as evaluation material to improve guest comfort in the future. We hope to welcome you back on another occasion with even better service. Best regards, Management of Hotel Ciputra Semarang
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sumajaya
icon-Leisure
Leisure
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10.0
/10
Reviewed 5 week(s) ago
It was very pleasant, my child was very happy to stay there because it was directly connected to the mall, the service was fast, friendly, clean, the smell of lemon was delicious and very fresh.
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Accommodation's Reply
26 Jun 2025
Dear Mr./Mrs. Sumajaya, Thank you for trusting your family vacation time at Hotel Ciputra Semarang. We are very pleased to know that your stay was enjoyable, especially because of the direct connection to the mall and our responsive and friendly service. Positive comments regarding the cleanliness and refreshing aroma in the hotel area are also very much appreciated. We hope to welcome you and your family back on your next visit. Sincerely, Hotel Ciputra Semarang Management
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FLORENTINUS J. C.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
All OK, value for money. Great location.
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Accommodation's Reply
23 Jun 2025
Dear Mr. Florentinus J. C., Warmest greetings from Hotel Ciputra Semarang, Thank you for your kind review. We are pleased to hear that you had an enjoyable stay and appreciated our location and value. We look forward to welcoming you again on your next visit to Semarang. Best regards, Hotel Management Hotel Ciputra Semarang
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Eri I.
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Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Recommended to stay here near Simpang Lima
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1 people find it helpful
Accommodation's Reply
23 Jun 2025
Dear Ms. Eri I, Warmest greetings from Hotel Ciputra Semarang, Thank you for your kind recommendation and for choosing to stay with us. We are delighted to know that you enjoyed our strategic location near Simpang Lima. We look forward to welcoming you back on your next visit to Semarang. Best regards, Hotel Management Hotel Ciputra Semarang
M***G
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 6 week(s) ago
Our family's favorite hotel because of its location in Simpang Lima, there is a mall, Gelael supermarket. Very…. Very strategic
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Accommodation's Reply
16 Jun 2025
Dear Valued Guest, Warm greetings from Hotel Ciputra Semarang, Thank you for taking the time to give a review and for trusting Hotel Ciputra Semarang as your family accommodation choice. We are very pleased to know that our strategic location which is directly connected to Mall Ciputra and close to various facilities such as Simpang Lima and Gelael Supermarket provides comfort during your stay. We greatly appreciate your trust and loyalty. Hopefully we can continue to provide the best service on your next visit. See you again in the future. Sincerely, Hotel Management. Hotel Ciputra Semarang.
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I***a
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Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
hotel in the middle of Semarang city. close access to the mall, Simpang Lima is close.. the kids are happy..
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Accommodation's Reply
16 Jun 2025
Dear Valued Guest, Warm greetings from Hotel Ciputra Semarang, Thank you for your positive review and your trust in choosing Hotel Ciputra Semarang as a place to stay with your family. We are very pleased to know that our strategic location in the center of Semarang and easy access to Mall Ciputra and Simpang Lima provide comfort for you and your family. We are also pleased to know that your children felt happy during their stay with us. We look forward to your next visit and hope to continue to provide a pleasant experience for the whole family. Sincerely, Hotel Management. Hotel Ciputra Semarang
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Y***p
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Thank you for your service during our stay in Semarang, more success... I should have made a reservation on June 5 via Traveloka, but our departure was postponed and we could not get a refund for our order. Hopefully there will be a refund service next time, thank you.
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2 people find it helpful
Accommodation's Reply
12 Jun 2025
Dear Valued Guest, Thank you for choosing Hotel Ciputra Semarang as your accommodation during your visit to our city, and for the positive review you have given. We are very pleased to know that you are satisfied with our services. Your review is a motivation for our entire team to continue to provide the best service. Regarding the constraints of changing the reservation date and refund policy, we understand the situation that you are experiencing. However, because the reservation was made through a third party (Traveloka), the refund policy fully follows the provisions of the platform. We will continue to strive to establish more flexible cooperation with our partners so that in the future we can provide a more comfortable reservation experience. We look forward to welcoming you back on the next occasion. Warm regards, Hotel Management. Hotel Ciputra Semarang
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R***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
very nice, thank you
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Accommodation's Reply
10 Jun 2025
Dear Valued Guest, Thank you for sharing your positive review about your stay at Hotel Ciputra Semarang. We are very pleased to know that your visit was pleasant. Your gratitude is a motivation for our entire team to continue providing the best service. We look forward to welcoming you back in the future. Warm regards, Hotel Management. Hotel Ciputra Semarang
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Rudi S.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 8 week(s) ago
The rooms are nice and well maintained, the location is very strategic, close to the mall and city center.
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2 people find it helpful
Accommodation's Reply
09 Jun 2025
Dear Mr. Rudi S., Thank you for your positive review. We are very pleased to know that you feel comfortable with the room we provide and the strategic location of Hotel Ciputra Semarang which is directly connected to the shopping center and is located in the heart of the city. We will continue to strive to maintain the quality of our services and facilities so that we can always meet the expectations of our guests. We look forward to your return visit in the future. Warm regards, Hotel Ciputra Semarang Management
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