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Exterior Hotel Ciputra Semarang managed by Swiss-Belhotel International

Lobby 2 Hotel Ciputra Semarang managed by Swiss-Belhotel International

Lobby 3 Hotel Ciputra Semarang managed by Swiss-Belhotel International

Others 4 Hotel Ciputra Semarang managed by Swiss-Belhotel International

Swimming Pool 5 Hotel Ciputra Semarang managed by Swiss-Belhotel International

Fitness Center 6 Hotel Ciputra Semarang managed by Swiss-Belhotel International

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Hotel Ciputra Semarang managed by Swiss-Belhotel International

Name: Hotel Ciputra Semarang managed by Swiss-Belhotel International
Address: Jalan Simpang Lima No. 1 PO Box 1288, Semarang Tengah, Semarang, Jawa Tengah, Indonesia, 50134, Jalan Simpang Lima No. 1 PO Box 1288, Jawa Tengah, 50134, Indonesia
Rating: 8.6

Hotels

No. 4 in Staycation Hotel in Semarang

8.6

/10

Very Good

7,203 reviews

What Guests Say About Their Stay

Distance To City Center (180)

Staff Friendliness (171)

Surroundings (137)

Bedroom (135)

Kamyaputra

8.5

/ 10

the room is clean, direct access to mall from the lobby. service was good, parking was abysmal. This hotel is smokers paradise because they divide the breakfast area smoking and non smoking. all & all, I do not regret choosing this hotel and had a great stay!

Mj Cesc

8.8

/ 10

Friendly staff, clean room, next to the mall, stategic location, Small pool, nice lobby

ronald s.

9.7

/ 10

My family feel happy to stay at Hotel Ciputra Semarang. The room was comfortable and the breakfast was also good. The most important thing is their location, in the central of Semarang and connected directly with the mall.

Antoni A.

8.5

/ 10

Connected to mall ciputra, door separated, open with hotel room card when night time. Just walk by to simpang lima field. A lot of activities in the field, illuminating tricycle (becak), and also street food. At weekend mostly crowded. Remember request non smoking room if you not smoking when booking this hotel.

Titi S.

9.4

/ 10

Nice place to stay and comfort

In the Area

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Jalan Simpang Lima No. 1 PO Box 1288, Semarang Tengah, Semarang, Jawa Tengah, Indonesia, 50134

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

note: hotel was previously named Hotel Ciputra Semarang managed by Swiss-Belhotel International Hotel Ciputra Semarang managed by Swiss-Belhotel International is located in area / city Pekunden. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

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What's around Hotel Ciputra Semarang managed by Swiss-Belhotel International

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Jalan Simpang Lima No. 1 PO Box 1288, Semarang Tengah, Semarang, Jawa Tengah, Indonesia, 50134

Lobby Hotel Ciputra Semarang managed by Swiss-Belhotel International

Discover More About Hotel Ciputra Semarang managed by Swiss-Belhotel International

note: hotel was previously named Hotel Ciputra Semarang managed by Swiss-Belhotel International

Location

Hotel Ciputra Semarang managed by Swiss-Belhotel International is located in area / city Pekunden.

About Hotel Ciputra Semarang managed by Swiss-Belhotel International

From business event to corporate gathering, Hotel Ciputra Semarang managed by Swiss-Belhotel International provides complete services and facilities that you and your colleagues need.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Ciputra Semarang managed by Swiss-Belhotel International exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Hotel Ciputra Semarang managed by Swiss-Belhotel International is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Hotel Ciputra Semarang managed by Swiss-Belhotel International .

All facilities in Hotel Ciputra Semarang managed by Swiss-Belhotel International

Swimming Pool

Fitness Center

Lobby

Exterior

Others

Public Facilities

Parking
Coffee/tea in lobby
Elevator
24-hour room service
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

Food and Drinks

Restaurant with AC
Bar
Breakfast
Buffet breakfast
Breakfast (surcharge)
Dining area
Poolside bar
Show cooking restaurant

In-room Facilities

Bathtub
Cable TV
Desk
Hairdryer
In-room safe
Minibar
Shower
TV

Hotel Services

Bellhop
Concierge
Front desk
24-hour Receptionist
24-hour security
Laundry service
Luggage storage

Nearby Facilities

ATM/Banking
Beauty salon
Grocery
Hair salon
Shops
Supermarket

Things to Do

Fitness center
Massage
Outdoor pool
Sauna
Spa

General

AC
Banquet
Non-smoking room
Smoking area

Connectivity

INTERNATIONAL_CALL
Free WiFi

Accessibilty

Accessible parking
Disabled access friendly

Business Facilities

Meeting facilities
Projector

Transportation

Valet parking (surcharge)

Sports and Recreations

Fitness center

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

Accommodation Policy & General Information in Hotel Ciputra Semarang managed by Swiss-Belhotel International

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 11:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Facility

Swimming Pool open for limited number of guests per day from 6-4-2025 to 7-4-2025.

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General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 15:00 - Before 11:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Hotel Ciputra Semarang managed by Swiss-Belhotel International	200
Number of floors in Hotel Ciputra Semarang managed by Swiss-Belhotel International	10
Another facilities in Hotel Ciputra Semarang managed by Swiss-Belhotel International	Coffee/tea in lobby, 24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant

Frequently asked question in Hotel Ciputra Semarang managed by Swiss-Belhotel International

What are available facilities at Hotel Ciputra Semarang managed by Swiss-Belhotel International ?

There are top facilites at Hotel Ciputra Semarang managed by Swiss-Belhotel International such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Hotel Ciputra Semarang managed by Swiss-Belhotel International ?

The standard check-in time at Hotel Ciputra Semarang managed by Swiss-Belhotel International is starting from From 15:00 while the latest check-out time is at Before 11:00

Does Hotel Ciputra Semarang managed by Swiss-Belhotel International provide breakfast?

Yes, Hotel Ciputra Semarang managed by Swiss-Belhotel International provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Hotel Ciputra Semarang managed by Swiss-Belhotel International

Overall Ratings & Reviews Hotel Ciputra Semarang managed by Swiss-Belhotel International

Traveloka (7,039)

Other sources (164)

8.6

Very Good

From 7,039 reviews

Provided by travelers on

Cleanliness

8.7

Room Comfort

8.7

Meal

8.5

Location

9.0

Service and Facilites

8.7

People often mention about Hotel Ciputra Semarang managed by Swiss-Belhotel International

All

Distance to City Center (124)

Staff Friendliness (119)

Bedroom (104)

Ambiance (102)

Accessibility (99)

Surroundings (97)

Room Space (97)

Bathroom (87)

Hotel Area (82)

Family Friendly (79)

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Traveler Reviews Hotel Ciputra Semarang managed by Swiss-Belhotel International

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Customer reviews

Desmon T.

8.8

/10

Reviewed 20 hour(s) ago

Place is very comfortable, and staff friendly to customers

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iwan S.

Leisure

10.0

/10

Reviewed 4 day(s) ago

For the second or third time. Staying here. From the first time staying, this hotel did seem like an old hotel. But what I like is still the comfort and cleanliness. And close to the city center and shopping. My last experience staying on June 29th. Very impressed with the service from the hotel. Incidentally my child had a high fever and I called the receptionist to bring a wheelchair. But what was given was not just a wheelchair. Until the delivery to the hospital at the hotel facility. Even though it was midnight. And again, the hotel salutes the driver until there was a decision that my child had to be treated. The driver then returned to the hotel. Thank you Hotel Ciputra Semarang for your service

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Accommodation's Reply

04 Jul 2025

Dear Mr. Iwan S., Thank you for your trust in repeatedly choosing Hotel Ciputra Semarang as a place to stay, and for the sincere appreciation that you convey through this review. We are honored to be able to provide the best service at such a crucial time. Our commitment is to always be present promptly and sincerely in assisting every guest's needs, including in emergency conditions like the one you experienced. Your review is a great motivation for our entire team to continue to maintain the quality of service, cleanliness, and comfort, even though as a hotel with a long history, we remain committed to providing a special stay experience. We hope that your son has recovered well, and we look forward to welcoming you and your family back in the future. Best regards, Hotel Ciputra Semarang Management

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s***a

Leisure

8.5

/10

Reviewed 6 day(s) ago

the room is very comfortable. but parking is difficult

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Accommodation's Reply

04 Jul 2025

Dear Valued Guest, Thank you for your review and trust in staying at Hotel Ciputra Semarang. We are happy to hear that you felt comfortable with our room. Guest comfort is our top priority. Regarding the parking constraints that you experienced, we apologize for the inconvenience. We understand the importance of easy parking access, especially during peak times, and we are currently reviewing the parking system and capacity to provide a better experience in the future. We look forward to welcoming you back in the near future with more perfect service. Sincerely, Hotel Ciputra Semarang Management

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P***s

Staycation

9.4

/10

Reviewed 6 day(s) ago

Most of things are appreciated, even better if bath shower improved with higher flow.

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Accommodation's Reply

04 Jul 2025

Dear Our Valued Guest, Warmest greetings from Hotel Ciputra Semarang. Thank you very much for your positive feedback and for taking the time to share your experience. We’re delighted to know that most aspects of your stay were enjoyable and appreciated. Your suggestion regarding the bath shower flow has been well noted and will be forwarded to our engineering team for further evaluation and improvement. We hope to have the pleasure of welcoming you back soon for an even better stay. Warm regards, Hotel Ciputra Semarang Management

Mochammad S. H.

10.0

/10

Reviewed 2 week(s) ago

Very strategic location, good service, clean room, ok breakfast but limited tables, clean bathroom & it would be more comfortable if there was no bathtub (shower so closed of head) & car parking is also limited when there are many guests

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1 people find it helpful

Accommodation's Reply

26 Jun 2025

Dear Mr. Mochammad S. H., Thank you for choosing Hotel Ciputra Semarang as your place to stay while in Semarang. We greatly appreciate your positive review regarding the strategic location, cleanliness of the room and bathroom, and the quality of service provided by our team. Your input regarding the limitations of the breakfast area and bathroom facilities, especially the use of the bathtub and shower position, and the parking area when the hotel is busy, will be used as evaluation material to improve guest comfort in the future. We hope to welcome you back on another occasion with even better service. Best regards, Management of Hotel Ciputra Semarang

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sumajaya

Leisure

10.0

/10

Reviewed 2 week(s) ago

It was very pleasant, my child was very happy to stay there because it was directly connected to the mall, the service was fast, friendly, clean, the smell of lemon was delicious and very fresh.

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Accommodation's Reply

26 Jun 2025

Dear Mr./Mrs. Sumajaya, Thank you for trusting your family vacation time at Hotel Ciputra Semarang. We are very pleased to know that your stay was enjoyable, especially because of the direct connection to the mall and our responsive and friendly service. Positive comments regarding the cleanliness and refreshing aroma in the hotel area are also very much appreciated. We hope to welcome you and your family back on your next visit. Sincerely, Hotel Ciputra Semarang Management

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FLORENTINUS J. C.

10.0

/10

Reviewed 2 week(s) ago

All OK, value for money. Great location.

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Accommodation's Reply

23 Jun 2025

Dear Mr. Florentinus J. C., Warmest greetings from Hotel Ciputra Semarang, Thank you for your kind review. We are pleased to hear that you had an enjoyable stay and appreciated our location and value. We look forward to welcoming you again on your next visit to Semarang. Best regards, Hotel Management Hotel Ciputra Semarang

Eri I.

Staycation

10.0

/10

Reviewed 2 week(s) ago

Recommended to stay here near Simpang Lima

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Accommodation's Reply

23 Jun 2025

Dear Ms. Eri I, Warmest greetings from Hotel Ciputra Semarang, Thank you for your kind recommendation and for choosing to stay with us. We are delighted to know that you enjoyed our strategic location near Simpang Lima. We look forward to welcoming you back on your next visit to Semarang. Best regards, Hotel Management Hotel Ciputra Semarang

M***G

Leisure

8.8

/10

Reviewed 3 week(s) ago

Our family's favorite hotel because of its location in Simpang Lima, there is a mall, Gelael supermarket. Very…. Very strategic

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1 people find it helpful

Accommodation's Reply

16 Jun 2025

Dear Valued Guest, Warm greetings from Hotel Ciputra Semarang, Thank you for taking the time to give a review and for trusting Hotel Ciputra Semarang as your family accommodation choice. We are very pleased to know that our strategic location which is directly connected to Mall Ciputra and close to various facilities such as Simpang Lima and Gelael Supermarket provides comfort during your stay. We greatly appreciate your trust and loyalty. Hopefully we can continue to provide the best service on your next visit. See you again in the future. Sincerely, Hotel Management. Hotel Ciputra Semarang.

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I***a

Staycation

10.0

/10

Reviewed 3 week(s) ago

hotel in the middle of Semarang city. close access to the mall, Simpang Lima is close.. the kids are happy..

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Accommodation's Reply

16 Jun 2025

Dear Valued Guest, Warm greetings from Hotel Ciputra Semarang, Thank you for your positive review and your trust in choosing Hotel Ciputra Semarang as a place to stay with your family. We are very pleased to know that our strategic location in the center of Semarang and easy access to Mall Ciputra and Simpang Lima provide comfort for you and your family. We are also pleased to know that your children felt happy during their stay with us. We look forward to your next visit and hope to continue to provide a pleasant experience for the whole family. Sincerely, Hotel Management. Hotel Ciputra Semarang

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Y***p

Leisure

10.0

/10

Reviewed 4 week(s) ago

Thank you for your service during our stay in Semarang, more success... I should have made a reservation on June 5 via Traveloka, but our departure was postponed and we could not get a refund for our order. Hopefully there will be a refund service next time, thank you.

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1 people find it helpful

Accommodation's Reply

12 Jun 2025

Dear Valued Guest, Thank you for choosing Hotel Ciputra Semarang as your accommodation during your visit to our city, and for the positive review you have given. We are very pleased to know that you are satisfied with our services. Your review is a motivation for our entire team to continue to provide the best service. Regarding the constraints of changing the reservation date and refund policy, we understand the situation that you are experiencing. However, because the reservation was made through a third party (Traveloka), the refund policy fully follows the provisions of the platform. We will continue to strive to establish more flexible cooperation with our partners so that in the future we can provide a more comfortable reservation experience. We look forward to welcoming you back on the next occasion. Warm regards, Hotel Management. Hotel Ciputra Semarang

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R***d

10.0

/10

Reviewed 4 week(s) ago

very nice, thank you

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Accommodation's Reply

10 Jun 2025

Dear Valued Guest, Thank you for sharing your positive review about your stay at Hotel Ciputra Semarang. We are very pleased to know that your visit was pleasant. Your gratitude is a motivation for our entire team to continue providing the best service. We look forward to welcoming you back in the future. Warm regards, Hotel Management. Hotel Ciputra Semarang

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Rudi S.

9.1

/10

Reviewed 5 week(s) ago

The rooms are nice and well maintained, the location is very strategic, close to the mall and city center.

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2 people find it helpful

Accommodation's Reply

09 Jun 2025

Dear Mr. Rudi S., Thank you for your positive review. We are very pleased to know that you feel comfortable with the room we provide and the strategic location of Hotel Ciputra Semarang which is directly connected to the shopping center and is located in the heart of the city. We will continue to strive to maintain the quality of our services and facilities so that we can always meet the expectations of our guests. We look forward to your return visit in the future. Warm regards, Hotel Ciputra Semarang Management

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R***i

9.1

/10

Reviewed 5 week(s) ago

Representative and according to price

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Accommodation's Reply

02 Jun 2025

Dear Valued Guest, Thank you for your review. We are pleased to know that your stay at Hotel Ciputra Semarang was in line with your expectations and the price offered. We look forward to welcoming you back on your next visit. Warm regards, Hotel Ciputra Semarang Management

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Guest

10.0

/10

Reviewed 6 week(s) ago

Staff friendly and helpful. The mall is an added facility, good for customers. Facilities are adequate and the location is good.

1 people find it helpful

Accommodation's Reply

02 Jun 2025

Dear Guest, Thank you very much for your kind feedback. We are pleased to know that our staff provided friendly and helpful service, and that you found our facilities adequate and the location convenient. We take pride in offering direct access to the mall for our guests’ comfort. We look forward to the opportunity to welcome you again in the near future. Best regards, Management of Hotel Ciputra Semarang

A***g

Leisure

10.0

/10

Reviewed 6 week(s) ago

Best service, lots of food, clean and comfortable

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1 people find it helpful

Accommodation's Reply

02 Jun 2025

Dear Valued Guest, Warm greetings from Hotel Ciputra Semarang. Thank you for taking the time to give a positive review of your stay. We are very pleased to know that you are satisfied with our service, the comfort of the room, and the variety of food that we provide. Your review is a motivation for the entire team to continue to provide the best service for every guest. We look forward to your next visit to Hotel Ciputra Semarang. Best regards, Management of Hotel Ciputra Semarang

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M***m

Staycation

9.7

/10

Reviewed 6 week(s) ago

Overall very good, there are only a few things lacking, such as only 1 toothbrush, even though there are 2 adults and 1 baby, only 1 sandal, other than that, satisfied.

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Accommodation's Reply

02 Jun 2025

Dear Valued Guest, Warm greetings from Hotel Ciputra Semarang. Thank you for choosing to stay with us and for giving us a very valuable review. We apologize for the inconvenience caused by the room amenities such as toothbrushes and slippers that do not match the number of guests. We will immediately follow up on your feedback so that similar incidents do not happen again in the future. We are pleased to know that overall you are satisfied with our services and facilities. Hopefully we can welcome you and your family back with better service. Best regards, Management of Hotel Ciputra Semarang

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Doly A. S.

9.4

/10

Reviewed 6 week(s) ago

near Simpang Lima, next to Ciputra Mall with direct access...cool

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1 people find it helpful

Accommodation's Reply

02 Jun 2025

Dear Doly A. S., Warm greetings from Hotel Ciputra Semarang. Thank you for taking the time to share your experience with us. We are very pleased to know that you enjoyed our strategic location right in the Simpang Lima area and directly connected to Mall Ciputra. It is great to hear that it provided comfort during your stay. We look forward to welcoming you back for another equally cool stay experience. Best regards, Management of Hotel Ciputra Semarang

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A***l

Business

8.5

/10

Reviewed 6 week(s) ago

Nice property located strategically in the heart of Semarang city. Old-fashioned hotel, but offering great accessibility if you need to travel around Semarang city.

3 people find it helpful

Accommodation's Reply

23 May 2025

Dear Valued Guest, Thank you for trusting Hotel Ciputra Semarang as your accommodation choice during your business trip on April 22-26, 2025. We are pleased to know that our strategic location in the center of Semarang provides easy access during your stay. Your feedback regarding the classic hotel atmosphere will be our concern in maintaining comfort while improving the quality of facilities in the future. We look forward to your next visit to Hotel Ciputra Semarang. Sincerely, Hotel Ciputra Semarang Management

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I Kadek D. N.

10.0

/10

Reviewed 7 week(s) ago

good hotel in the city center with spacious and clean rooms, clean toilets and spacious parking

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1 people find it helpful

Accommodation's Reply

21 May 2025

Dear Mr. i kadek D. N., Thank you for your positive review regarding your stay at Hotel Ciputra Semarang. We are very pleased to know that you are satisfied with the strategic location of our hotel, the comfort of the room, the cleanliness of the toilet, and the available parking facilities. Your input is a motivation for us to continue to provide the best service. We look forward to your return visit on the next occasion. Warm regards, Hotel Ciputra Semarang Management

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.