Hotel Grasia

Hotels
8.1
/10
Very Good
2,784 reviews

What Guests Say About Their Stay

Distance To City Center (41)
Accessibility (34)
Staff Friendliness (33)
Room Space (31)
Siti C.
9.4
/ 10
the service from the staff so good, I booked the superior room with the description of twin bed but I have a special request of double bed and they accommodated it for me. And it also have bathtub so make me more comfortable.
Brama N.
9.7
/ 10
Such a classic hotel. The hotel staff's service and operation experiences speak for themselves. Service quality, foods, in room facilities and amenities were very good. I will stay in this hotel for the next trip.
Yugi W.
9.7
/ 10
It was satisfying. Definitely recommended
Fajar D. J.
8.5
/ 10
So great stay in Grasia Hotel, so much comfort.
In the Area
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Jalan Letnan Jenderal S. Parman No. 29, Gajahmungkur, Semarang, Jawa Tengah, Indonesia, 50231

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Hotel Grasia Semarang Hotel Grasia is located in area / city Gajahmungkur. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Hotel Grasia

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Jalan Letnan Jenderal S. Parman No. 29, Gajahmungkur, Semarang, Jawa Tengah, Indonesia, 50231
Lobby Hotel Grasia
Lobby 2 Hotel Grasia

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Hotel Grasia Rates per Night

Hotel Grasia room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Looking for the best Hotel Grasia hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Hotel Grasia Location & Address

Hotel Grasia is located at Jalan Letnan Jenderal S. Parman No. 29, Gajahmungkur, Semarang, Jawa Tengah, Indonesia, 50231. It's situated in the Semarang area of Indonesia, known for its vibrant nightlife and street food. The hotel is approximately XX km from the city center.

How to go to Hotel Grasia from Airport

Navigating from Ahmad Yani International Airport (SRG) to Hotel Grasia is a breeze with several convenient options. Whether you're after speed, affordability, or a bit of both, Semarang has you covered. Here's a breakdown of how to make your hotel transfer as smooth as possible.
  • Taxi (Most Direct):

    Taxis are readily available outside the airport terminal. This is the most straightforward option, taking you directly to Hotel Grasia without any transfers. Expect a journey of around 20-30 minutes, depending on traffic.
  • Ride Hailing (Convenient):

    Ride hailing services are popular in Semarang. Simply book a ride through the app, and a driver will pick you up from the designated area at the airport. This can often be a more cost-effective alternative to taxis.
  • Airport Bus (Budget-Friendly):

    Trans Semarang operates airport buses that connect the airport to various points in the city. You'll need to check the route that passes near Hotel Grasia and may require a short taxi or Ride Hailing ride from the nearest bus stop to the hotel.
  • Hotel Shuttle (Pre-Booked):

    Check if Hotel Grasia offers an airport shuttle service. This usually requires advance booking but can be a very convenient option, especially if you prefer a hassle-free transfer.

Tips:

For the most convenient route, consider pre-booking a hotel shuttle or using a Ride Hailing service. This ensures a smooth and stress-free journey, especially if you're arriving late at night or with a lot of luggage.

Hotel Grasia Reviews & Summary

Looking for all about hotel Hotel Grasia? You're in the right place. Hotel reviews often highlight the hotel's excellent location, making it a great base for exploring Semarang. Guests consistently praise the friendly and helpful staff, who go above and beyond to ensure a comfortable stay. What guests love about the hotel is its combination of comfort and convenience. The rooms are well-maintained, and the hotel boasts several standout or unique features, such as its rooftop terrace with panoramic city views. Here's a short, positive review to encourage bookings: "Hotel Grasia exceeded my expectations! The staff were incredibly welcoming, the room was spotless, and the location was perfect for exploring Semarang. I highly recommend it!"

Hotel Grasia Room Types Available

Choosing the right hotel room type can make all the difference to your stay. Hotel Grasia offers a variety of options to suit different needs and preferences. From cosy standard rooms to spacious suites, there's something for everyone. Here's a breakdown of the different hotel room types available:
  • Standard Room:

    A comfortable and well-equipped room, perfect for solo travellers or couples. Options include smoking and non-smoking rooms.
  • Deluxe Room:

    Slightly larger than the standard room, offering extra space and enhanced amenities. Some deluxe rooms feature bathtubs.
  • Executive Suite:

    A spacious suite with a separate living area, ideal for business travellers or families. Enjoy city views from the higher floors.
  • Family Room:

    Designed specifically for families, with multiple beds and ample space.
  • Connecting Rooms:

    Available upon request, perfect for larger families or groups travelling together.
Hotel Grasia is not a pet-friendly hotel.

Hotel Facilities in Hotel Grasia

Hotel amenities can significantly enhance your stay, and Hotel Grasia offers a range of excellent hotel facilities. Whether you're travelling for business or leisure, there's something to cater to your needs. Here's a list of the hotel facilities available:
  • Swimming Pool:

    Take a refreshing dip in the outdoor swimming pool. Open from 7:00 AM to 7:00 PM.
  • Fitness Centre:

    Stay active during your stay with the well-equipped fitness centre. Open 24 hours.
  • Spa:

    Indulge in a relaxing massage or treatment at the hotel spa. Prices vary depending on the treatment.
  • Restaurant:

    Enjoy delicious meals at the hotel restaurant, serving a variety of local and international dishes.
  • Business Centre:

    Stay connected and productive with the hotel's business centre, offering printing and fax services.
  • Kids' Club:

    Keep the little ones entertained at the supervised kids' club. Open from 9:00 AM to 6:00 PM.
  • Free Wi-Fi:

    Stay connected with complimentary Wi-Fi throughout the hotel.

Hotel Buffet or Restaurant/Cafe in Hotel Grasia

Enjoy a culinary journey at Hotel Grasia with its diverse hotel restaurant and cafe options. Whether you're in the mood for a hearty buffet or a quick coffee, there's something to satisfy your cravings. Here's a list of the dining options available:
  • Grasia Restaurant:

    Serving a mix of Indonesian and international cuisine, this restaurant offers a buffet breakfast and à la carte options for lunch and dinner. The buffet breakfast is priced at approximately SGD 25 per person. Open from 6:00 AM to 10:00 PM.
  • Lobby Cafe:

    Perfect for a quick coffee, tea, or light snack. Open from 8:00 AM to 11:00 PM.
A signature dish to try at Grasia Restaurant is their Nasi Goreng Grasia, a local twist on the classic Indonesian fried rice.

Hotel Grasia Airport pickups and How to Book

Looking for hotels with airport shuttle services? Hotel Grasia offers convenient hotel to airport transfer options to make your arrival and departure as smooth as possible. To book an airport pick-up:
  • Contact the hotel directly at least 24 hours in advance of your arrival.
  • Provide your flight details, including arrival time and flight number.
  • Confirm the pick-up location and any additional charges.

Nearby MRT Station & Bus Stops

Navigating Semarang using public transport is relatively straightforward, with several MRT nearby and bus stops nearby. While Semarang doesn't have an extensive MRT system like some major cities, the bus network is quite comprehensive. Here are some nearby bus stations:
  • Halte Imam Bonjol:

    Approximately 1.5 km from Hotel Grasia.
  • Halte Pemuda:

    Approximately 2 km from Hotel Grasia.
To use the bus network, you'll need a public transport card, which can be purchased and topped up at designated kiosks and bus stations.

Nearby Attractions for Family / Kid Friendly

Semarang offers a variety of nearby activities and nearby places to go, making it a fantastic destination for families. From cultural sites to fun-filled attractions, there's plenty to keep everyone entertained. Here are five attractions in or near Semarang:
  • Semarang Zoo:

    Get up close and personal with a variety of animals. Located approximately 10 km from the hotel. Entry price: SGD 5 per person.
  • Lawang Sewu:

    Explore this historic building with its fascinating architecture and spooky stories. Located approximately 3 km from the hotel. Entry price: SGD 3 per person.
  • Old City (Kota Lama):

    Wander through the charming streets of Semarang's Old City, filled with colonial-era buildings and cafes. Located approximately 4 km from the hotel. Free to explore.
  • Sam Poo Kong Temple:

    Visit this beautiful Chinese temple with its colourful architecture and serene atmosphere. Located approximately 6 km from the hotel. Entry price: SGD 4 per person.
  • Brown Canyon:

    Discover this unique landscape with its dramatic rock formations. Located approximately 20 km from the hotel. Entry price: SGD 2 per person.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near Hotel Grasia (Semarang)

Semarang is a food lover's paradise, with a wide range of nearby dining options to suit every taste. From trendy cafes to local street food, you'll find plenty of delicious food eatiries near me. Here are some recommendations:

Cafes/Restaurants:

  • Spiegel Bar & Bistro:

    A stylish cafe and bistro in the Old City, offering a mix of Western and Indonesian dishes.
  • Nestcology Land & Cafe:

    A unique cafe with a beautiful garden setting, serving coffee, tea, and light meals.
  • Loenpia Mbak Lien:

    A popular spot for trying Semarang's famous spring rolls (Loenpia).

Local Street Food:

  • Nasi Ayam Semarang:

    A fragrant rice dish with chicken, vegetables, and spices.
  • Tahu Gimbal:

    Fried tofu with shrimp paste sauce, vegetables, and crackers.
  • Mie Kopyok:

    A noodle dish with shrimp broth, tofu, and vegetables.
  • Sate Kambing:

    Grilled goat skewers served with peanut sauce.
  • Es Cendol:

    A sweet dessert drink with coconut milk, palm sugar, and green jelly noodles.

Shopping places near Hotel Grasia (Semarang)

If you're in the mood for some retail therapy, Semarang offers a variety of nearby shopping options. From modern malls to traditional markets, you'll find plenty of places to browse and buy. Here are some shopping places in or near Semarang:
  • Paragon City Mall Semarang:

    A large shopping mall with a wide range of international and local brands.
  • DP Mall Semarang:

    Another popular mall with a mix of fashion, food, and entertainment options.
  • Semawis Market:

    A night market in the Old City, offering a variety of street food, souvenirs, and local products.

Other Places to Stay Near Hotel Grasia

Looking for alternative accommodations? Semarang offers a range of hotels to suit different budgets and preferences. Here are some other places to stay near Hotel Grasia:

Luxury/5–6 star hotels nearby:

  • Hotel Tentrem Semarang:

    A luxurious hotel with elegant rooms, a spa, and multiple dining options.
  • Po Hotel Semarang:

    A stylish hotel with modern amenities and stunning city views.
  • MG Setos Hotel Semarang:

    A sophisticated hotel with a rooftop pool and a range of business facilities.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

Four-star hotels nearby:

  • Grand Edge Hotel Semarang:

    A contemporary hotel with a fitness centre and a restaurant serving international cuisine.
  • Aston Inn Pandanaran Semarang:

    A comfortable hotel with a swimming pool and a convenient location.
  • Novotel Semarang:

    A well-known hotel brand offering comfortable rooms and a range of amenities.

...on 4 Star Hotel in Indonesia!

Three-star hotels nearby:

  • ibis Budget Semarang Tendean:

    A budget-friendly option with clean and comfortable rooms.
  • @HOM Hotel Semarang:

    A simple and affordable hotel with a convenient location.
  • Hotel NEO Candi Semarang:

    A modern hotel with a minimalist design and a range of essential amenities.

...on 3 Star Hotel in Indonesia!

Conclusion

Finding the perfect hotel in Semarang is easy with Traveloka. With a wide range of options to suit every budget and preference, you're sure to find the ideal accommodation for your trip. Check Hotel availability and make your Hotel reservations today! Whether you're looking for a luxurious five-star hotel or a budget-friendly guesthouse, Traveloka has you covered. With our easy-to-use booking platform, you can quickly compare prices, read reviews, and book your stay with confidence. Don't miss out on our exclusive deals and promotions! book cheap hotels in Indonesia and discover the best cheap hotels nearby.

All facilities in Hotel Grasia

Bar, Cafe and Lounge Hotel Grasia
Bar, Cafe and Lounge
Swimming Pool Hotel Grasia
Swimming Pool
Functional Hall Hotel Grasia
Functional Hall
Common Space Hotel Grasia
Common Space
Lobby Hotel Grasia
Lobby

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • Express check-in
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Newspaper in lobby
  • Newspaper
  • Wedding service

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Buffet breakfast
  • Cafe
  • No alcohol
  • Show cooking restaurant

General

  • AC
  • Ballroom
  • Banquet
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Laundry
  • Shops
  • Supermarket

Transportation

  • Airport transfer
  • Valet parking

Connectivity

  • LAN Internet
  • Free WiFi

Accessibilty

  • Disabled access friendly
  • Wheelchair accessible

Shuttle Service

  • Train station pickup
  • Airport transfer

Business Facilities

  • Business facilities
  • Meeting facilities

Accommodation Policy & General Information in Hotel Grasia

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card, Marriage Certificate. Please bring the required documents in hard copy.

General Check-in Instructions

Hotel Grasia Semarang adalah hotel dengan konsep Syariah yang ramah untuk keluarga dan kegiatan bisnis yang menyajikan produk-produk secara Halal.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Grasia
116
Number of floors in Hotel Grasia
3
Another facilities in Hotel Grasia
Bellhop, Concierge, Doorman, Express check-in, Front desk

Frequently asked question in Hotel Grasia

What are available facilities at Hotel Grasia?
There are top facilites at Hotel Grasia such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Grasia?
The standard check-in time at Hotel Grasia is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Hotel Grasia provide breakfast?
Yes, Hotel Grasia provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Hotel Grasia

Traveloka (2,784)
Other sources (9)
8.1
Very Good
From 2,784 reviews
Provided by travelers on
Cleanliness

7.8

Room Comfort

7.9

Meal

7.9

Location

8.2

Service and Facilites

8.0

People often mention about Hotel Grasia
All
Distance to City Center (36)
Accessibility (33)
Staff Friendliness (28)
Ambiance (28)
Bedroom (27)
Room Space (25)
Bathroom (25)
Taste (24)
Family Friendly (23)
Surroundings (22)
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Traveler Reviews Hotel Grasia

Number of reviews per page
20
40
Customer reviews
A***A
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
Great facilities, an indoor pool so you don't have to worry about rain, and rooms also have bathtubs. It's kid-friendly. It's also great for family time, highly recommended.
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vanneyanti
icon-Business
Business
icon-origin-TRAVELOKA
6.8
/10
Reviewed 2 day(s) ago
The first day of swimming, there was no drinking water. Outside guests could drink. The parking lot was empty but could not be used with the excuse that it had been booked by another guest. Even though I was also a guest at this hotel. 4 HR 3 MLM said rent. There was an event at the hotel, hotel guests were told to park behind the building. The driver's license said it had been returned to the owner. It turned out it had not been returned.
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vanneyanti
icon-Business
Business
icon-origin-TRAVELOKA
6.8
/10
Reviewed 2 day(s) ago
The first day of swimming, there was no drinking water. Outside guests could drink. The parking lot was empty but could not be used with the excuse that it had been booked by another guest. Even though I was also a guest at this hotel. 4 HR 3 MLM said rent. There was an event at the hotel, hotel guests were told to park behind the building. The driver's license said it had been returned to the owner. It turned out it had not been returned.
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H***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 day(s) ago
Nice and clean hotel, suitable for staying with family.
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Eka A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Good, can be recommended, next time in Semarang, may stay again
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Accommodation's Reply
22 Jul 2025
Assalamu'alaikum, Sir/Madam. Warm greetings from us, Hotel Grasia Semarang. Thank you very much for the attention you have given to Hotel Grasia Semarang and for taking the time to provide your review. We will continue to improve to be even better. We sincerely hope to provide a pleasant experience for your next visit. We look forward to welcoming you back to Hotel Grasia Semarang. Best regards. Hotel Grasia Semarang Management
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S***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Attractive room rates. Breakfast and top-notch hotel amenities.
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a***a
icon-origin-TRAVELOKA
9.0
/10
Reviewed 2 week(s) ago
The hotel is simple, with a bit of a lack of cleanliness outside, with a lot of trash piled up. The tables inside the rooms are also dusty. However, the food is quite varied for an inexpensive hotel, and the food is delicious. I ordered through Traveloka, but the price was quite high. My friend ordered through another app, and the price difference was around 100,000 rupiah. Hmmm.
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Accommodation's Reply
22 Jul 2025
Assalamu'alaikum, Sir/Madam. Warm greetings from us, Hotel Grasia Semarang. Thank you very much for your attention to Hotel Grasia Semarang and for taking the time to provide your review. We apologize for the differences in prices on each online platform, and we will continue to improve to be even better. We sincerely hope to provide a pleasant experience for your next visit. We look forward to welcoming you back to Hotel Grasia Semarang. Best regards. Hotel Grasia Semarang Management
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Dewi A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
Friendly staff. Delicious food with a wide variety. Poor bathroom circulation. Blower was broken. But everything was fine. Thank you. I'll come back sometime.
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Accommodation's Reply
22 Jul 2025
Assalamu'alaikum, Sir/Madam. Warm greetings from us, Hotel Grasia Semarang. Thank you very much for the attention you have given to Hotel Grasia Semarang and for taking the time to provide your review. We will continue to improve to be even better. We sincerely hope to provide a pleasant experience for your next visit. We look forward to welcoming you back to Hotel Grasia Semarang. Best regards. Hotel Grasia Semarang Management
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I***v
icon-origin-TRAVELOKA
9.3
/10
Reviewed 4 week(s) ago
Lots of ants :( but so far it's okay, nice for a staycation alone
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Accommodation's Reply
14 Jul 2025
Assalamu'alaikum, Sir/Madam. Warm greetings from us, Hotel Grasia Semarang. Thank you very much for the attention you have given to Hotel Grasia Semarang and for taking the time to provide your review. We sincerely apologize for any inconvenience caused by our service during your stay. We will continue to improve to be even better. We sincerely hope to provide you with a pleasant experience on your next visit. We look forward to welcoming you back to Hotel Grasia Semarang. Best regards. Management of Hotel Grasia Semarang
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Anggi H. P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel staff is very friendly and responds very quickly, the cleanliness of the hotel in the two rooms is indeed different, I happened to get one that was not very clean, but asked to be cleaned, the hotel staff immediately cleaned it. The most comfortable hotel, there are prayer mats and the Quran in the room, the pool is also large indoors, there is also a children's pool. Breakfast varies every day. A cheap hotel with complete facilities in my opinion. Thank you Grasia
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Accommodation's Reply
14 Jul 2025
Assalamu'alaikum, Sir/Madam. Warm greetings from us, Hotel Grasia Semarang. Thank you very much for the attention you have given to Hotel Grasia Semarang and for taking the time to provide your review. We sincerely apologize for any inconvenience caused by our service during your stay. We will continue to improve to be even better. We sincerely hope to provide you with a pleasant experience on your next visit. We look forward to welcoming you back to Hotel Grasia Semarang. Best regards. Management of Hotel Grasia Semarang
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R***n
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
The hotel staff is friendly, the food is quite varied and the taste of the food is still OK. The lighting in the hotel hallway and rooms is not bright enough, please pay attention to the lighting of the lights from the hotel management
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Accommodation's Reply
14 Jul 2025
Assalamu'alaikum, Sir/Madam. Warm greetings from us, Hotel Grasia Semarang. Thank you very much for the attention you have given to Hotel Grasia Semarang and for taking the time to provide your review. We will continue to improve to be even better. We sincerely hope to provide a pleasant experience for your next visit. We look forward to welcoming you back to Hotel Grasia Semarang. Best regards. Hotel Grasia Semarang Management
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Jenny F.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
Affordable hotel but the facilities are quite complete, highly recommended for a staycation in Semarang
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Accommodation's Reply
22 Jul 2025
Assalamu'alaikum, Sir/Madam. Warm greetings from us, Hotel Grasia Semarang. Thank you very much for the attention you have given to Hotel Grasia Semarang and for taking the time to provide your review. We will continue to improve to be even better. We sincerely hope to provide a pleasant experience for your next visit. We look forward to welcoming you back to Hotel Grasia Semarang. Best regards. Hotel Grasia Semarang Management
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M***e
icon-origin-TRAVELOKA
5.8
/10
Reviewed 5 week(s) ago
Terrible hotel, bad facilities, smell horrible, smoke smell everywhere
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Accommodation's Reply
02 Jul 2025
Assalamu'alaikum Sir/Madam,. Warm greetings from us Hotel Grasia Semarang. Thank you very much for the attention that you have given to Hotel Grasia Semarang who have taken the time to provide reviews and comments. We apologize profusely for our less than satisfactory service during your stay at our place, we will continue to improve to be even better. We greatly hope that in the future we can provide a pleasant experience on your next visit. We await your return to Hotel Grasia Semarang. Regards. Management Hotel Grasia Semarang
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A***i
icon-Transit
Transit
icon-origin-TRAVELOKA
6.3
/10
Reviewed 5 week(s) ago
The room size is large, the location of the hotel is actually easy to access because it is on the main road. But unfortunately this hotel is poorly maintained, the faucet in the sink is shaking like it will come off, the toilet is not clean. The mattress is also hard, less comfortable to rest.
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1 people find it helpful
Accommodation's Reply
02 Jul 2025
Assalamu'alaikum Sir/Madam,. Warm greetings from us Hotel Grasia Semarang. Thank you very much for the attention that you have given to Hotel Grasia Semarang who have taken the time to provide reviews and comments. We apologize profusely for our less than satisfactory service during your stay at our place, we will continue to improve to be even better. We greatly hope that in the future we can provide a pleasant experience on your next visit. We await your return to Hotel Grasia Semarang. Regards. Management Hotel Grasia Semarang
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F***X
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.0
/10
Reviewed 7 week(s) ago
Dirty room, old building, the impression is that the room is not maintained. The room atmosphere feels dark. The bathroom sink is broken.
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1 people find it helpful
Accommodation's Reply
02 Jul 2025
Assalamu'alaikum Sir/Madam,. Warm greetings from us Hotel Grasia Semarang. Thank you very much for the attention that you have given to Hotel Grasia Semarang who have taken the time to provide reviews and comments. We apologize profusely for our less than satisfactory service during your stay at our place, we will continue to improve to be even better. We greatly hope that in the future we can provide a pleasant experience on your next visit. We await your return to Hotel Grasia Semarang. Regards. Management Hotel Grasia Semarang
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S***l
icon-origin-TRAVELOKA
8.4
/10
Reviewed 7 week(s) ago
The receptionist service is very good, providing very complete information. The pool area is very good, complete and clean, spacious parking, electronic devices function well. The bathroom hot water works well, but the cleanliness of the closet and bathroom area needs to be re-considered and the cleanliness of the room also needs to be re-considered because there are cockroaches in the room area. But I appreciate the officers who are ready to solve the problem.
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Accommodation's Reply
02 Jul 2025
Assalamu'alaikum Sir/Madam,. Warm greetings from us Hotel Grasia Semarang. Thank you very much for the attention that you have given to Hotel Grasia Semarang who have taken the time to provide reviews and comments. We apologize profusely for our less than satisfactory service during your stay at our place, we will continue to improve to be even better. We greatly hope that in the future we can provide a pleasant experience on your next visit. We await your return to Hotel Grasia Semarang. Regards. Management Hotel Grasia Semarang
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L***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Thank you for providing the best service.
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Accommodation's Reply
02 Jul 2025
Assalamu'alaikum Sir/Madam,. Warm greetings from us Hotel Grasia Semarang. Thank you very much for the attention that you have given to Hotel Grasia Semarang who have taken the time to provide reviews and comments. We apologize profusely for our less than satisfactory service during your stay at our place, we will continue to improve to be even better. We greatly hope that in the future we can provide a pleasant experience on your next visit. We await your return to Hotel Grasia Semarang. Regards. Management Hotel Grasia Semarang
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f***n
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6.6
/10
Reviewed 7 week(s) ago
The mattress is very hard, my back hurts when I wake up. The only downside is that the mattress is very hard, otherwise it's okay. Even though I ordered a deluxe room
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1 people find it helpful
Accommodation's Reply
14 Jul 2025
Assalamu'alaikum, Sir/Madam. Warm greetings from us, Hotel Grasia Semarang. Thank you very much for the attention you have given to Hotel Grasia Semarang and for taking the time to provide your review. We sincerely apologize for any inconvenience caused by our service during your stay. We will continue to improve to be even better. We sincerely hope to provide you with a pleasant experience on your next visit. We look forward to welcoming you back to Hotel Grasia Semarang. Best regards. Management of Hotel Grasia Semarang
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Kartika N.
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8.5
/10
Reviewed 8 week(s) ago
Thank you for a very comfortable stay at the Grasia Hotel, the cleanliness has been improved.
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Accommodation's Reply
14 Jul 2025
Assalamu'alaikum, Sir/Madam. Warm greetings from us at Hotel Grasia Semarang. Thank you very much for the attention you have given to Hotel Grasia Semarang and for taking the time to provide your review. We will continue to improve to be even better. We sincerely hope to provide a pleasant experience for your next visit. We look forward to welcoming you back to Hotel Grasia Semarang. Best regards. Hotel Grasia Semarang Management
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R***t
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Business
icon-origin-TRAVELOKA
6.7
/10
Reviewed 9 week(s) ago
less comfortable for the elderly because the location is on a hill
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Accommodation's Reply
14 Jul 2025
Assalamu'alaikum, Sir/Madam. Warm greetings from us, Hotel Grasia Semarang. Thank you very much for the attention you have given to Hotel Grasia Semarang and for taking the time to provide your review. We sincerely apologize for any inconvenience caused by our service during your stay. We will continue to improve to be even better. We sincerely hope to provide you with a pleasant experience on your next visit. We look forward to welcoming you back to Hotel Grasia Semarang. Best regards. Management of Hotel Grasia Semarang
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