Hotel Indonesia Kempinski Jakarta

8.9
/10
Very Good
5,041 reviews

What Guests Say About Their Stay

Staff Friendliness (122)
Bedroom (114)
Distance To City Center (113)
Ambiance (113)
A***a
10.0
/ 10
Booked here to celebrate an achievement, and did not disappoint. The staff was very friendly, helpful, and respectful. Had a great experience here, got a free room upgrade and free cakes. Spacious bedroom and clean bathroom, nice view to Bundaran HI. Easy transportation with Silverbird, it helped me so much. Thanks Kempinski!
NADYA T. B.
10.0
/ 10
Very comfortable, friendly, and professional staff, great ambiance. We had a great time✨
Annisa Z. I.
10.0
/ 10
Love everything, staffs are so nice, foods & pool everything is good. Would love to comeback abd try new type of room
Firni F.
10.0
/ 10
Always happy after staying in here. Most of the crew is very kind, full of smile, and available for help when we need them. Thank you
Yoshimin R. P. P.
9.7
/ 10
I had an awesome stay with my friend. We were really satisfied with our room and the staff were really nice and helpful. Hoping we could stay here again in the future. The only downside was we only stayed here for one night 😅
In the Area
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Jalan MH Thamrin No. 1, Thamrin, Jakarta Pusat, Jakarta, Indonesia, 10310

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Hotel Indonesia Kempinski Jakarta is a hotel in a good neighborhood, which is located at Thamrin. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Hotel Indonesia Kempinski Jakarta

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Jalan MH Thamrin No. 1, Thamrin, Jakarta Pusat, Jakarta, Indonesia, 10310
Lobby Hotel Indonesia Kempinski Jakarta
Exterior 2 Hotel Indonesia Kempinski Jakarta

Discover More About Hotel Indonesia Kempinski Jakarta

What You Might Like - All About Hotel Indonesia Kempinski Jakarta

Hotel Indonesia Kempinski Jakarta is a true icon, a legendary establishment that's been welcoming guests for decades. Its prime location in the heart of Jakarta puts you within easy reach of shopping, dining, and cultural attractions. The hotel consistently receives rave reviews for its impeccable service; the staff are known for their warmth and attentiveness, going above and beyond to ensure a memorable stay. Guests frequently praise the luxurious amenities and the overall feeling of sophisticated elegance that permeates the entire property. It's a place where you truly feel pampered and cared for.

What sets Hotel Indonesia Kempinski Jakarta apart is its blend of classic grandeur and modern luxury. The hotel boasts stunning architecture and beautifully appointed rooms, each offering a unique experience. The extensive facilities cater to every need, from a state-of-the-art fitness centre to multiple exquisite dining options. Many guests highlight the breathtaking views from the rooms and the exceptional quality of the food. It's a hotel that effortlessly combines timeless charm with contemporary sophistication.

In short, Hotel Indonesia Kempinski Jakarta offers an unforgettable experience. From the moment you arrive, you're enveloped in an atmosphere of refined luxury and impeccable service. The hotel's commitment to excellence shines through in every detail, making it a truly special place to stay. Book your stay today and experience the magic for yourself!

Concept & Design: Hotel Indonesia Kempinski Jakarta

Hotel Indonesia Kempinski Jakarta is a masterpiece of architectural design, reflecting a sophisticated blend of Indonesian heritage and modern elegance. The hotel's design seamlessly integrates traditional Indonesian motifs with contemporary aesthetics, creating a truly unique and captivating atmosphere. While not attributed to a single famous designer, the overall aesthetic is a collaborative effort reflecting decades of careful planning and renovation, resulting in a timeless and luxurious feel. The design is a testament to the rich cultural heritage of Indonesia, subtly woven into the fabric of the hotel.

Stepping into the hotel lobby is like stepping into a world of refined elegance. The spacious and airy lobby is bathed in natural light, creating a welcoming and inviting atmosphere. Luxurious furnishings, exquisite artwork, and lush greenery combine to create a sense of calm and serenity. The overall ambiance is one of understated luxury, a perfect blend of sophistication and comfort. It's the ideal place to relax and unwind after a day of exploring the vibrant city of Jakarta.

Different Hotel Room Types Available in Hotel Indonesia Kempinski Jakarta

Choosing the perfect

hotel room type

is crucial for a comfortable stay. Whether you're looking for a

cheap hotel nearby

or a luxurious escape, Hotel Indonesia Kempinski Jakarta offers a wide range of

hotel bedroom types

to suit every need and budget, from

3 star hotel nearby

options to

five star hotels near me

. Let's explore the

categories of hotel rooms

available:

  • Deluxe Rooms:

    Offering city views, these rooms are available in smoking and non-smoking options. Some may include bathtubs.
  • Superior Rooms:

    Slightly larger than Deluxe Rooms, these also offer city views and smoking/non-smoking options. Bathtubs may be available.
  • Executive Rooms:

    Enjoy enhanced amenities and potentially city or pool views. Smoking and non-smoking options are available, and bathtubs are often included.
  • Suites:

    These spacious suites offer luxurious amenities, separate living areas, and stunning views. Bathtubs and bidets are typically included. Smoking and non-smoking options are available.
  • Presidential Suite:

    The ultimate in luxury, offering unparalleled space, amenities, and breathtaking views. Includes a bathtub and bidet. Non-smoking only.

Please note: Hotel Indonesia Kempinski Jakarta is not currently pet-friendly.

Unique Hotel Facilities in Hotel Indonesia Kempinski Jakarta

Beyond the standard

hotel facilities

, Hotel Indonesia Kempinski Jakarta offers a range of unique amenities to enhance your stay. From relaxing retreats to exciting activities, there's something for everyone, making it a great choice for those seeking a

best hotel nearby

. Here are some highlights:

  • Swimming Pool:

    A stunning outdoor pool, perfect for a refreshing dip. Operating hours are typically from 7 am to 7 pm.
  • Fitness Centre:

    A state-of-the-art gym with a wide range of equipment. Open 24 hours a day.
  • Spa:

    Indulge in a range of rejuvenating treatments. Prices vary depending on the treatment chosen. Opening hours are typically from 9 am to 9 pm.
  • Kids' Club:

    A dedicated space for children with supervised activities. Operating hours vary, please check with the hotel for details.
  • Business Centre:

    Equipped with computers, printers, and other business essentials. Open during regular business hours.

Hotel Buffet or Hotel Restaurant/Cafe Available in Hotel Indonesia Kempinski Jakarta

Indulge your taste buds at one of Hotel Indonesia Kempinski Jakarta's exceptional dining venues. From lavish buffets to exquisite à la carte menus, there's a culinary experience to suit every preference. Whether you're looking for a casual bite or a fine dining experience, you'll find it here. Let's explore the options:

  • The Cafe:

    Offers a wide selection of international dishes in a relaxed setting. Open for breakfast, lunch, and dinner. Prices vary depending on the meal.
  • Signature Restaurant:

    (Name of Restaurant) - Features a sophisticated menu of Indonesian and international cuisine. Open for dinner. Prices vary depending on the meal.
  • Lobby Lounge:

    Perfect for a light snack or a refreshing drink. Open throughout the day. Prices vary depending on the item.
  • Poolside Bar:

    Enjoy cocktails and light bites by the pool. Open during pool operating hours. Prices vary depending on the item.
  • Breakfast Buffet:

    A lavish spread of international and local delicacies. Included in most room rates. Operating hours are typically from 6:30 am to 10:30 am.

Easy Access from and to the Airport

Getting to and from the airport is a breeze with several convenient options. Whether you prefer a private transfer or public transport, Hotel Indonesia Kempinski Jakarta ensures a smooth journey. Here are your choices for

hotel transfer

and

transfer from airport to hotel

:

  • Taxi:

    Readily available outside the airport. The journey takes approximately 30-45 minutes depending on traffic.
  • Airport Shuttle:

    The hotel may offer an airport shuttle service; check availability and booking requirements directly with the hotel. Booking in advance is recommended.
  • Private Car Service:

    Arrange a private car transfer through the hotel for a more luxurious and comfortable journey.

Nearby MRT Station & Bus Stops Nearby

Hotel Indonesia Kempinski Jakarta enjoys excellent public transport links, making it easy to explore the city. For those seeking

affordable hotels nearby

with convenient access to public transport, this is a key advantage. Here's what's nearby:

  • Nearest MRT Station:

    (Name of Station) - Approximately (Distance) walk from the hotel.
  • Nearest Bus Stops:

    Several bus stops are located within walking distance of the hotel. Check local bus routes for details.

Payment for public transport can typically be made using a Jakarta Smart Card, easily purchased at MRT stations and convenience stores.

Nearby Attractions/Landmarks for Families/Kid-Friendly Near Hotel Indonesia Kempinski Jakarta

Jakarta offers a wealth of family-friendly attractions, perfect for creating lasting memories. Whether you're looking for

nearby activities

or

nearby sightseeing places

, there's something for everyone. Here are a few suggestions:

  • National Museum of Indonesia:

    Discover Indonesia's rich history and culture. Entry fee applies. Approximately (Distance) from the hotel.
  • Jakarta Aquarium:

    Explore the underwater world with a diverse range of marine life. Entry fee applies. Approximately (Distance) from the hotel.
  • Ragunan Zoo:

    Home to a wide variety of animals. Entry fee applies. Approximately (Distance) from the hotel.
  • Taman Mini Indonesia Indah:

    A cultural park showcasing Indonesia's diverse regions. Entry fee applies. Approximately (Distance) from the hotel.
  • Monas (National Monument):

    A towering monument offering panoramic city views. Entry fee applies. Approximately (Distance) from the hotel.

Looking for more fun? See Traveloka’s best deals on Things To Do in Indonesia!

Other Accommodations Near Hotel Indonesia Kempinski Jakarta

Looking for alternative accommodation options? Whether you're searching for

cheap hotels nearby

or

luxury accommodations

, there are several choices near Hotel Indonesia Kempinski Jakarta. Here are some suggestions, ranging from

4 star hotel near me

options to more budget-friendly choices:

  • Luxury Accommodations:

    (Hotel Name 1), (Hotel Name 2), (Hotel Name 3)
  • 4-Star Hotels:

    (Hotel Name 4), (Hotel Name 5), (Hotel Name 6)
  • 3-Star Hotels:

    (Hotel Name 7), (Hotel Name 8), (Hotel Name 9)

Looking for more accommodations? See Traveloka’s last minute hotel deals on Best Hotels in Indonesia!

With its blend of luxury, convenience, and exceptional service, Hotel Indonesia Kempinski Jakarta is the perfect choice for your next Jakarta adventure. To make your trip even more seamless, book your stay and flights through Traveloka. You can easily find and

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All facilities in Hotel Indonesia Kempinski Jakarta

Bar, Cafe and Lounge Hotel Indonesia Kempinski Jakarta
Bar, Cafe and Lounge
Swimming Pool Hotel Indonesia Kempinski Jakarta
Swimming Pool
Fitness Center Hotel Indonesia Kempinski Jakarta
Fitness Center
Functional Hall Hotel Indonesia Kempinski Jakarta
Functional Hall
Lobby Hotel Indonesia Kempinski Jakarta
Lobby

Food and Drinks

  • Restaurant with AC
  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Breakfast served to the table
  • Breakfast (surcharge)
  • Brunch
  • Buffet dinner
  • Buffet lunch
  • Cafe
  • Continental breakfast
  • Dining area
  • Early bird breakfast
  • Gluten-free meals
  • Hot breakfast
  • Poolside bar
  • Set menu dinner
  • Set menu lunch
  • Snack bar
  • Dietary menu
  • Vegetarian meal

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Medical service
  • Multilingual staff
  • Wedding service

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Separate shower and tub
  • Shower
  • TV

Business Facilities

  • Business center
  • Business facilities
  • Computer station
  • Conference room
  • Meeting facilities
  • Photocopier
  • PRINTER
  • Projector
  • Theatre/auditorium

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Things to Do

  • Children play area
  • Fitness center
  • Health club
  • Massage
  • Outdoor pool
  • Pool sun loungers
  • Sauna
  • Spa

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Non-smoking room
  • Swimming pool
  • Smoking area

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible

Transportation

  • Airport transfer
  • Car rental
  • Valet parking (surcharge)

Connectivity

  • INTERNATIONAL_CALL
  • Free WiFi
  • WiFi (surcharge)

Kids and Pets

  • CRIBS
  • Highchairs

Sports and Recreations

  • Fitness center

Shuttle Service

  • Airport transfer (surcharge)

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in Hotel Indonesia Kempinski Jakarta

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Deposit

Deposit IDR 1,000,000 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Indonesia Kempinski Jakarta
289
Number of floors in Hotel Indonesia Kempinski Jakarta
15
Another facilities in Hotel Indonesia Kempinski Jakarta
Restaurant with AC, A la carte breakfast, A la carte dinner, A la carte lunch, Bar

Frequently asked question in Hotel Indonesia Kempinski Jakarta

Is Hotel Indonesia Kempinski Jakarta parking free for hotel guests, and do you offer valet parking services?
Hotel parking at the Hotel Indonesia Kempinski Jakarta is complimentary for guests. We also offer a convenient valet parking service for your added comfort and ease. Simply hand your car keys to our attendant upon arrival, and we'll take care of the rest.
Does Hotel Indonesia Kempinski Jakarta offer hotel smoking rooms or designated smoking areas for guests?
I understand you're looking for information on smoking at Hotel Indonesia Kempinski Jakarta. To clarify, the hotel's policy on smoking may vary, so it's best to contact them directly to confirm whether they offer hotel smoking rooms or designated smoking areas. Their website or a quick phone call will provide the most up-to-date and accurate information regarding their smoking policy.
Does Hotel Indonesia Kempinski Jakarta offer free hotel Wi-Fi for guests during their stay?
Yes, Hotel Indonesia Kempinski Jakarta provides complimentary hotel wifi to all guests throughout their stay. You should be able to connect easily upon arrival; however, if you experience any issues, contact the reception desk for assistance with your internet access. Enjoy your stay and your complimentary wifi!
Where is the nearest MRT station or bus stops nearby Hotel Indonesia Kempinski Jakarta? What are the top visitor attractions near the hotel?
The nearest bus stops are a short walk from Hotel Indonesia Kempinski Jakarta, offering easy access to various destinations. While there isn't an MRT station immediately adjacent, several are within a reasonable taxi or ride-hailing distance. Nearby visitor attractions include the iconic Selamat Datang Monument and the vibrant Grand Indonesia shopping mall, providing plenty of things to do nearby.
Is Hotel Indonesia Kempinski Jakarta a pet friendly hotel?
I'm afraid the Hotel Indonesia Kempinski Jakarta is not advertised as a pet-friendly hotel. Their policy on accepting animals isn't publicly stated, so it's best to contact them directly to enquire about their pet policy. If you're looking for animal-friendly hotels in Jakarta, it's always advisable to check each hotel's specific pet policy before booking.
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More Reviews from Other Guests in Hotel Indonesia Kempinski Jakarta

8.9
Very Good
From 5,041 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.2

Meal

8.9

Location

9.3

Service and Facilites

9.1

People often mention about Hotel Indonesia Kempinski Jakarta
All
Staff Friendliness (99)
Accessibility (95)
Bedroom (94)
Bathroom (92)
Distance to City Center (91)
Taste (87)
Ambiance (86)
Hotel Area (85)
Room Space (83)
Variety (83)
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Traveler Reviews Hotel Indonesia Kempinski Jakarta

Number of reviews per page
20
40
Customer reviews
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Nida A. T.
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
very satisfied. next time I will come here again with my family. overall is good
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+2
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Accommodation's Reply
26 Jun 2025
Dear Ms. Nida, Thank you for your excellent rating! We are delighted to know that you had a wonderful experience with us and greatly appreciate your feedback. It was a pleasure hosting you, and we look forward to welcoming you back soon for another wonderful stay. Sincerely, Petra Baumann. General Manager.
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R***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 day(s) ago
Big room with HI roundabout view also available. There is special access to Grand Indonesia. The staff are friendly. The food is delicious. Recommended to stay here if you have extra money.
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Accommodation's Reply
30 Jun 2025
Dear Guest, Warm greetings from Hotel Indonesia Kempinski Jakarta and thank you for your comments. We will contact you, if necessary. Sincerely, Hotel Indonesia Kempinski Jakarta Management Team.
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NADYA T. B.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 day(s) ago
Very comfortable, friendly, and professional staff, great ambiance. We had a great time✨
Find this review helpful?
Accommodation's Reply
26 Jun 2025
Dear Ms. Nadya, Thank you for your perfect rating! We’re thrilled to know you had a great experience with us and truly appreciate your feedback. It was a pleasure hosting you, and we hope to welcome you back soon for another outstanding stay. Sincerely, Petra Baumann General Manager
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Kadek C. D.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Very good, I like this hotel
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4 people find it helpful
Accommodation's Reply
26 Jun 2025
Dear Valued Guest, Thank you for your excellent rating! We are delighted to know that you had a wonderful experience with us and greatly appreciate your feedback. It was a pleasure hosting you, and we look forward to welcoming you back soon for another wonderful stay. Sincerely, Petra Baumann. General Manager
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Ruli K. W.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
friendly staff, view from room directly to Hi Roundabout, beautiful lobby, delicious food
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1 people find it helpful
Accommodation's Reply
26 Jun 2025
Dear Guest, Thank you for your excellent rating! We are delighted to know that you had a wonderful experience with us and greatly appreciate your feedback. It was a pleasure hosting you, and we look forward to welcoming you back soon for another wonderful stay. Sincerely, Petra Baumann. General Manager.
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A***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
My son's first experience staying at the hotel and it's a really wonderful experience. All of the staff is really helpful!
3 people find it helpful
Accommodation's Reply
16 Jun 2025
Dear Valued Guest, Thank you for your perfect rating! We’re thrilled to know you had a great experience with us and truly appreciate your feedback. It was a pleasure hosting you, and we hope to welcome you back soon for another outstanding stay. Sincerely, Petra Baumann General Manager
yusril s.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
recommended for stay with family, business trip. excellent hospitality.
1 people find it helpful
Accommodation's Reply
10 Jun 2025
Dear Mr/s Yusril, Thank you for your perfect rating! We’re thrilled to know you had a great experience with us and truly appreciate your feedback. It was a pleasure hosting you, and we hope to welcome you back soon for another outstanding stay. Sincerely, Harald Fitzek General Manager
E***h
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 week(s) ago
All the staff are very friendly and helpful.
Find this review helpful?
Accommodation's Reply
30 May 2025
Dear Valued Guest, Thank you for your perfect rating! We’re thrilled to know you had a great experience with us and truly appreciate your feedback. It was a pleasure hosting you, and we hope to welcome you back soon for another outstanding stay. Sincerely, Harald Fitzek General Manager
W***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.0
/10
Reviewed 5 week(s) ago
super strategic location. the room is very comfortable, but the bathroom is not very clean, there is still the smell of urine from the previous guest. the elevator area also smells.
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2 people find it helpful
Accommodation's Reply
28 May 2025
Dear Guest, Thank you for your valuable feedback. We are very sorry that your stay did not meet your expectations, especially regarding the cleanliness of the bathroom and elevator area. We care deeply about our guests' comfort and will immediately improve our cleanliness standards. We have instructed our housekeeping team to conduct extra checks and cleaning, including deodorizing the bathroom and elevator area. We will also ensure stricter inspections before the room is handed over to the guest. We apologize for the inconvenience. If you would like, we would like to provide better service on your next visit. Please do not hesitate to contact the front office if you need any assistance during your stay. Best regards, Harald Fitzek. General Manager
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Y***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
All the hotel staff are friendly and very helpful. The room is clean, the room layout is good. You can see the road conditions around Bundaran HI from the room. Will be back for sure. Thank you.
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+3
2 people find it helpful
Accommodation's Reply
27 May 2025
Dear Valued Guest, Thank you for choosing to stay at Hotel Indonesia Kempinski Jakarta and taking the time to write your review. It is an honor for us to know that you are satisfied with our hotel facilities and the services provided by our staff during your stay at our hotel. The health and safety of our guests is our top priority, therefore we strive to continue to provide the best. We have conveyed your comments to the entire team as motivation to always provide the best. We look forward to your next arrival at Hotel Indonesia Kempinski Jakarta. Warm regards, Harald Fitzek. General Manager.
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Fakhrudin A. R.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The best experience between any hotels in around Bundaran HI.
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Accommodation's Reply
26 May 2025
Dear Mr. Fakhrudin A. R., Thank you for recognizing Hotel Indonesia Kempinski Jakarta as the best hotel experience in the Bundaran HI area - we are truly honored by your wonderful compliment! As Jakarta's original luxury hotel, we take great pride in delivering exceptional service and memorable moments to all our guests. Your kind words validate our team's daily efforts to maintain these high standards. We would be delighted to welcome you back for another outstanding stay. Please feel free to contact us directly for your next reservation - we'll ensure your experience is even more remarkable. Warm regards, Harald Fitzek General Manager
G***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
All staff are friendly, good service
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Accommodation's Reply
26 May 2025
Dear Sir/Madam, Thank you for your excellent review and for choosing Hotel Indonesia Kempinski Jakarta. We are pleased to know that you enjoyed your stay with us. We hope that this positive impression will make you want to visit again on another occasion. Warm regards, Harald Fitzek. General Manager
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A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
It was a great stay here. All the services were friendly, the hotel room was clean, the location was very strategic. The toilet was sophisticated, but it felt like there was a little electric current when sitting down. The TV was already a smart TV. Overall okay.
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1 people find it helpful
Accommodation's Reply
26 May 2025
Dear Sir/Madam, Thank you for your excellent review and for choosing Hotel Indonesia Kempinski Jakarta. We are pleased to know that you enjoyed our friendly service, the cleanliness of the room, and the strategic location of our hotel. We also appreciate your feedback regarding the toilet—our technical team will check it out soon to ensure guest comfort. Your appreciation of amenities such as the smart TV means a lot to us. We hope this positive impression will make you want to stay with us again. Best regards, Harald Fitzek. General Manager
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A***e
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Super nice hotel. The best I've been so far. Staff was impeccable and super friendly. Will return for sure!
1 people find it helpful
Accommodation's Reply
26 May 2025
Dear Valued Guest, Thank you for your wonderful feedback! We are absolutely thrilled to be recognized as "the best hotel you've experienced so far" - this is the highest compliment we could hope to receive. It brings us great joy to know that our team's impeccable and friendly service made such a positive impression. Your enthusiasm is truly rewarding for our entire staff. We can't wait to welcome you back for another exceptional stay at Hotel Indonesia Kempinski Jakarta. Please don't hesitate to let us know if there's anything special we can prepare for your next visit. Warmest regards, Harald Fitzek General Manager
H***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The service and hospitality is verry top notch. We asked room decoration for anniversary celebration, and they did very well. Also, they upgraded our room for free. All equipments in our room is also functioned well. Surely, we'll come back next time.
2 people find it helpful
Accommodation's Reply
26 May 2025
Dear Valued Guest, Thank you for choosing Hotel Indonesia Kempinski Jakarta to celebrate your special anniversary. We are absolutely delighted to hear that you enjoyed our top-notch service, thoughtful room decoration, and complimentary room upgrade. It brings us great joy to know that every detail of your stay met your expectations, from the well-functioning room amenities to our team's warm hospitality. Your kind words are the highest compliment we could receive. We are honored to have been part of your celebration and look forward to welcoming you back for many more memorable moments. Sincerely, Harald Fitzek General Manager
Komawati
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
The view is nice, facing the HI roundabout fountain, near the mall, lots of culinary delights and you can jog in the CFD area
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Accommodation's Reply
26 May 2025
Dear Ms. Komawati, Thank you for your excellent review and for choosing Hotel Indonesia Kempinski Jakarta. We are pleased to know that you enjoyed your stay with us. We hope that this positive impression will make you want to visit again on another occasion. Warm regards, Harald Fitzek. General Manager.
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J***e
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The hotel staff is very friendly & the service is very satisfying during the 5 day stay ☺️
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Accommodation's Reply
26 May 2025
Dear Sir/Madam, Thank you for your perfect score and review. We are proud to have met your expectations and look forward to welcoming you back again in the future. Best regards, Harald Fitzek. General Manager
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M***d
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10.0
/10
Reviewed 8 week(s) ago
As always, The Kempinski Hotel Jakarta delivered excellent service. My special thanks to Mrs. Rina (the Duty Manager who amazingly assisted me with my concern). 🙏🏻👏
1 people find it helpful
Accommodation's Reply
26 May 2025
Dear Valued Guest, Thank you for your continued trust in Hotel Indonesia Kempinski Jakarta. We are truly honored to receive your kind words about our excellent service, and we are delighted that Mrs. Rina, our Duty Manager, provided you with exceptional assistance during your stay. Your appreciation means the world to our team and serves as great motivation to maintain our high standards of hospitality. We will personally recognize Mrs. Rina for her outstanding service. It is always a pleasure to welcome you back, and we look forward to creating more memorable experiences for you in the future. Warm regards, Harald Fitzek General Manager
Sri M. H.
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10.0
/10
Reviewed 8 week(s) ago
Spectacular, worth what was ordered.
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Accommodation's Reply
26 May 2025
Dear Ms. Sri M. H., Thank you for your perfect score and review. We are proud to have met your expectations and look forward to welcoming you back again in the future. Best regards, Harald Fitzek. General Manager
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Ayu B. S.
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Staycation
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10.0
/10
Reviewed 8 week(s) ago
I stayed because I celebrated my 25th Wedding Anniversary, the cake from the hotel was really delicious, and the bed was good because it was made of 2 swans, direct access to the Grand Indonesia Mall so it was nice to be able to go straight to the mall, basically I want to stay again at the Kempinski Hotel Jakarta ❤️
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1 people find it helpful
Accommodation's Reply
26 May 2025
Dear Mrs. Ayu B. S., Congratulations on your 25th Wedding Anniversary! We are honored to be a part of this special moment. It is a pleasure to know that you enjoyed our special cake and the swan decoration on the bed that we prepared with all our heart. Our strategic location directly connected to Grand Indonesia is indeed an advantage for guest convenience - the news that you plan to return is truly the best gift for us. The Kempinski Jakarta team is looking forward to welcoming you again to create an even more memorable stay experience. Warm regards, Harald Fitzek. General Manager
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Bedroom 4 Hotel Indonesia Kempinski Jakarta

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